# Feedback

comment:
This looks pretty much the same in 3.2 with only minor changes in the layout.


comment:
It's not clear that you can click on every answer to see if its right or wrong.  When you choose the incorrect one, intuitively you want to close it with the "X" and pick another.  When that doesn't work you choose the right arrow and move to the next screen.


comment:
Per the Redesign Task List, we will need to add a module on Binding an Executable document to a CCR here.


comment:
The first box is the right answer, not the fourth one. Please change the wording on the first box to say "Click the filter icon in the upper right quadrant and define search parameters."  The "That's right" box should say "To search for an outage, you will define the search parameters within the Outage Summary Filter."


comment:
Fix wording on all response boxes to reflect wording submitted in the "correct" box.


comment:
Note - there is a difference between "look up an outage" and "search for an outage."


comment:
I thought we were going to get rid of this scenario.


comment:
Disregard my last note.  Let's keep this - but change the scenario.
"You receive a call from the plant operator that a resource needs to shut down immediately.  You're mot sure how long the resource will be shut down but you know it will be at least through the end of the day.  You need to submit an outage in OMS."


comment:
EOC/Recommendations committee should be the Competitive Transmission Executive Committee (CTEC)


comment:
Change paragraph two to say "Don't forget that the tube leak happened during the same time as another outage on this resource."


comment:
Change first sentence to read:  "As an EIM Entity Scheduling Coordinator it is your job to create outages in OMS and keep them updated with the most current information."


comment:
Change "Energy Max" to "PMax" on screen and in script.


comment:
Clarify wording on RFP text box- to Competitive Transmission Team


comment:
Box 3 - I have access to detailed information related to the Competitive Transmission Process.


comment:
Lower left hand box - may need to be reworded- it is unclear.


comment:
Please change the response to highlight more of the risks involved. Beware of timing, type of contact etc. Focus more on minimization of risk vs an outright ban.


comment:
Needs to be changed to "beware of the misperceptions and not an outright ban"


comment:
LG's comment for the feedback is correct but would like word "indicated" to be "indicates".


comment:
The spreadsheet is incorrect. Install is the correct answer. Change feedback bubble to "The Calibration > Install screen is where you download a new lot number of calibrator."


comment:
Add "Open sample tubes, standard cups and micro cups are aspirated by the S1 probe." This should be in front of current text.


comment:
Change question to clarify. "The Barcode Read Error button to program a sample with an unreadable barcode is accessed from this screen."


comment:
Change feedback to "The Barcode Read Error button is accessed from the Test Selection screen."


comment:
Provide the correct order in the feedback.


comment:
Change feedback for both to "Setting filter criteria allows you to display only the samples and results that meet the criteria."


comment:
Please restate the correct answer in the feedback.


comment:
Can we remove the ISR language from intro, it just reads funny. Perhaps...There are special surgical considerations that must be taken into account during implant. Then just go directly to the Click a consideration and remove the review the considerations below language.


comment:
The click functionality language is confusing. Think you need to say drag the surgical consideration overtop the mitigation strategy that matches or something like that.


comment:
Should the user have to go through each pop up before moving on? It currently is not programmed that way.


comment:
On underdose/overdose should incorrect programming be removed as programming doesn't happen during implant right?


comment:
Minor typing error.

It should state Siemens'


comment:
9/29/16  7:08pm  
I just caught this Landing Zone is an obsolete term - it should be Reagent Access Point - also sent screen shot via email.  I am going through all 1 more time


comment:
verbiage from previous comment - Reagent Access Point turns yellow while processing


comment:
What does the magnifying glass do? It just took me to a BLP website screen.


comment:
patient selection - Injection in third to last line


comment:
Patient selection - need "the" before healthcare team in last paragraph.


comment:
refill - last sentence before directions needs to say "... with any questions about the refill process."


comment:
when I complete the course and come back - build your team is still red instead of blue.


comment:
When I click Help - the button gets bigger than it should and starts covering safety info.


comment:
Title should be Develop the Recruitment and Retention Strategy & Content


comment:
The above comment should be a global edit


comment:
I don't know that this answers the question of why this process matters.  It would be similar to downstream impact (something like, It matters b/c it can help teams plan for budget for recruitment and retention efforts to enroll enough patients for clinical trials so that there is meaningful


comment:
I would suggest possibly defining what is meant by Preanalytic, analytic and post analytic.  The learners may not have ever had any lab experience


comment:
I really like the see it/try it.  Great way to learn!!


comment:
This is great!! I really like the example of a collection device/vial with the sample type.


comment:
I like this set up for the samples once in the lab, where it goes and why.  Some are obvious but it is still good to see.  I like pointing out the most common areas used.


comment:
I like the knowledge checks along the way alot.  This to me is better than one big check at the end.  I also like stopping along the way to ask questions.


comment:
I really like the flow of this.  When I reviewed I was putting myself as a new learner of the information and I think it is easy to follow.  I like the tracker at the bottom to tell you what step you are on and what you have left.


comment:
Can you make the hot spot cover the bottom extraction purification cartridge loading bay too and not just the one with the B cartridges loaded?


comment:
There is an extra space after cassettes and before the period in the feedback for picking the A cassette.


comment:
If you chose to load B cassettes, you should be loading HCV now because you have to come back later to load HBV according to the feedback on the B cartridge popup


comment:
Do you load HBV regardless of whether or not you loaded A or B cartridges in the previous screen?


comment:
If you do load HBV either way, should we add a note to that says, Something like "We'll assume you loaded A cartridges and are now ready for HBV." Or something to that effect?


comment:
Increase the hotspot to cover the bottom row of extraction Purification cassette loading bay


comment:
A cartridges are not showing when we are on the screen that says "we do not need to load adjuster"


comment:
On the screen that says we do not need to load adjusters again, the HBV and HCV are gone when they were on on the previous screen.


comment:
correct feedback--there is a lot of standing


comment:
Change feedback from 4-slot to 4-position to match the question


comment:
Nick's audio is still pretty fast. Is there any way to add in a pause after each sentence without messing up timing too much?


comment:
Image says Cartridge Loading Bay but popup says Cassette. Is that ok?


comment:
In the sample loading bay popup the white line is missing on the left side of the image


comment:
I may need to refrigerate reagents every night.


comment:
Change this icon to the Top Secret Icon (look for this same change in VERIS)


comment:
The CCR initiation section in 3.2 will be very different from 3.0.  Also, there will be two levels of change request: System and Functional/REquirements.  Each type of change has a different path, so we may need to train on both of them.  Additionally, we have had issues with the Select Groups to be Alerted about Change Request.  We may want to discuss adding in the training that the user should be sure to NOT select this option.


comment:
The CRB assessment section is actually a different screen currently.  The impact assessments are then assigned here and completed as new tasks in the MyTask list.


comment:
Some of these questions may be different for 3.2 for each of the process maps.


comment:
The training states that the Plan Implementation Items task will show up once deliverables have been completed.  However, this is not the case.  This will show up immediately after CCR pre-approval.


comment:
This module gives quite a bit of detail about Implementation Items being added.  This is not used very much.  Perhaps this can be moved to JIT?


comment:
These steps are out of order.  The Implementation Plan comes after CCR approval.


comment:
Based on the Redesign Task List, we will want to add a Resources module.  To this section, we might end up adding "Use offline application", "Use the decision tree", and "Reference folder".  We will also want to add Change reviewer/approver when someone is out of office.


comment:
We will want to note here that the user will need to first open and close the document before they can "Confirm document ready for routing".


comment:
Based on our current requirements, the RTS date will likely be removed.


comment:
The additional implementation items is rarely used. Also, it looks like this module should be combined with the planning CCR implementation items module under Change Control.  The current process is a combintation of these two modules.


comment:
Again, the RTS date option is potentially getting removed from CCRs.


comment:
According to the Redesign Task List, this module will be moved to the JIT.


comment:
In the 2nd paragraph, change "diagnosis" to "diagnoses."


comment:
I don't think we can say Liat on it's own. In the last paragraph add the bold cobas(r) prior to Liat.


comment:
In Veloce's speech bubble change Liat to "cobas Liat" with the r-balls.


comment:
Veloce should stay on screen during the transition from the previous slide.  When I entered this slide, he disappeared and reappeared.


comment:
In the Beginning rollover - remove the space between Liat and the r-ball.


comment:
In the beginning rollover - change to "discover what makes it so powerful."


comment:
In the Great Race rollover, remove the word "their" from the next to last line.


comment:
Destiny rollover - 1st sentence, remove the word "the" before targeted customer.


comment:
When I click In the Beginning, Veloce's speech bubble remains on screen while he's spinning and exiting.  Can you have it disappear on click?


comment:
Can we add something to the screen to indicate that there is audio?


comment:
General question throughout -- where we have Veloce with a speech bubble -- is the thought that we would add audio to these screens in addition to what's there?  What do you think?


comment:
Instead of seeing multiple shots of the analyzer up front, when we're introducing it, I'd rather keep the first or middle picture (analyzer and tube) on the screen, along with key words that highlight what you're saying.  This should be done throughout this section, especially since we only have a couple of good pix of the analyzer it seems redundant to see the same images over and over when we should call out the key features instead (similar to the section when we're talking about the technical specs).


comment:
I know we ar also trying to show a closeup of the login screen but I hesitate to put a cropped picture of the analyzer in here.  Instead, can you crop it further and call it out in relation to the full analyzer picture?  Similar to a close up that points to what you're looking at in the smaller version.  Does this make sense?


comment:
Let's expand the story a bit:  Change to - I have brought us to my mountain home to begin your training.  In the Beginning of my time, disease ran unchecked and rampant until I was united with the source of my power and ability - the cobas Liat. (new paragraph) As you have been tasked with learning more about my greatness, you must discover the key features and abilities of the cobas Liat. (Make sure the c in cobas is bold in the last sentence).


comment:
In the screen title, the r-ball is differently sized after cobas and Liat.


comment:
If you answer True the box indicates Incorrect. If you answer False the box indicates Correct and restates that expired reagents are displayed on the reagent load/unload list.


comment:
if you select Recommended Cals are processing you get an Incorrect. The answer box indicates that response is true along with recommended cals are gray BEFORE they are scheduled...the latter is not part of the selection.


comment:
description & remedy is the correct response.


comment:
Popup- ....you can use the ABC Checklist's cobas c 501 Hardware Questions Tab to help guide your conversation with the customer.  Click the iPad to learn more.


comment:
I don't mind the layout, but agree with Carolyn on the reference treatments. Maybe put the superscript 1,2,4,5 right in table row leader for CVC System and then we should add reference for Delivry in that row to be consistent. but leave the **All catheter dislocations as is. 
For the 6 minute hall walk perhaps just put the footnote of 3 right in the title instead of using an *. 
For plasma levels,change the footer to a header/image title and then add the superscript 3 at end of title. 
For treatment satisfaction graphs, add superscript 3 at end of graph titles.


comment:
Susan - we are limited somewhat by the video that we have, but it should be relatively easy to adjust the audio transcript. 
Kristen - When we review this can you have the audio transcript handy for us to make real-time edits to script?


comment:
Additionally - I've got some suggestions for this screen. The prepare the pump section is 5:45 which is a really long time and I think might even be the longest video segment. It seems strange that, based on time, this section is weighted much higher than others. Tunneling for example is only 59 seconds. Im just wondering if we should think about breaking up that first video segment into smaller chunks? I've sent Kristen a sep email with an idea to chew on.


comment:
For the Anesthesiologist page, would like UT to comment but wondering if we should change that last sentence to something like "All PAH patients are high risk, consider the use of a specialized anesthesiologist such as.." and then add our clinical referenc that we also use in the implant courses?


comment:
Maybe we also need to have a team of individuals for the non PAH page? I'm recommending a text edit of:
A team of professionals provides patient care prior to, during and post-implant. While some professionals monitor and care for patients pre and post-implant, other professionals are responsible for refilling and programming the implanted pumps. All of these individuals play an important role in the care of the PAH patient with an Implantable System for Remodulin and will need to know and understand how the system is designed to function.


comment:
I really prefer not to have scrolling functionality as often scrolls don't get scrolled.  So perhaps we need to break this up into two slides?


comment:
Could we change the wording of the 3rd bullet point?  As an example: Team members role in the Implantable System for Remodulin.


comment:
Prepare the Pump Video (00:09 - 00:24): When showing the N'Vision screen, zoom in and/or highlight appropriate areas that are being discussed (Active Alarm events, pump Battery Status, Pump Settings, and Calibration Constant) so the user knows what they should be looking at.


comment:
I agree - delete get ready as they are already taking it.
New System Implant course language:
delete first sentence


comment:
In-person. Need UT to verify text but suggestion something like:
Prepare for the Implantable System for Remodulin (maybe in italics or bold), the next phase, includes in-person training that is based on your clinical role. Speak with your United Therapeutics representative to learn how to get started!


comment:
Implant the Pump video: at approx. 00:51-00:58, sutureless connector disconnection is shown; however, the red circle is hard to see.  Can it be highlighted in a different color or the weight of the red circle be increased?  Same comment for properly connected at approx. 00:59-01:05.


comment:
We need to discuss this. While we deleted the Get Ready for RIS course on previous slide I think ok to leave here because individuals may be using this tool to direct others to learning? But I could also argue its deletion as if they are taking this course then they clearly don't need to do it again. 

I think we should delete Delete refresher training.

Is it impossible from a functionality point for them to click on multiple buttons, even though we say the one that best describes you? 

I defer to UT but I think Susan's point below is that the top two choices would likely have the same training requirements? 

Assisting with implant procedure - maybe make Get Ready optional?

I think the program the pump for a new implant could maybe be optional for Get Ready?

Patient refills - get ready optional, no new system implant programming.


comment:
Just another comment - in person training is totally up in the air right now where it will take place. Agree that its more important to tell them that some type of in person training will be avialble and that best source of information is their UT rep? In person training could be on-site 1:1, local, regional, or national training.


comment:
Need to carry chosen images through each tab. These images should be the same ones used on the previous page.
Patient Selection tab: An image of the PAH team should be shown with a UT rep. 
Implant Procedure tab: images shown on this tab are confusing.
Post Implant tab: An image of the PAH team should be shown with the MDT rep.
On-going clinical care: An image of the PAH team should be shown.


comment:
Should first sentence be changed to: The Implantable System for Remodulin is an evolutionary parenteral therapy, providing treatment for Pulmonary arterial hypertension...


comment:
Bullet point 1:  in Delivery trial the pump was implanted under general anesthesia and deep IV sedation.  Do we want to change the wording to include  general anesthesia or deep IV sedation?


comment:
I suggest changing wording to "every 4-16 weeks"


comment:
Should the sentence: The implantable system carries drug from the pump through the catheter into the blood stream be more specific than blood stream?  Possibily state : through the catheter and into the superior vena cava?


comment:
Can we state the trial was to determine the safety of an Implantable intravascular catheter when used with the Implantable System for Remodulin, when on previous slides we included the catheter as part of the Implantable System for Remodulin?


comment:
To Laura's comment - not sure what you mean?? There are older SPIs from the time that we have been using them onward, along with some fields in TF that we used before the SPI that could have similar type data. The wording is fine as is, especially for future state.


comment:
Not sure why I am just noticing this, but this is not the image of the CDC. Wouldn't this be a predominantly CDC focused training and wouldn't we want the CDC as the one showing up here in the downstream thought process?


comment:
We should include that a main goal is to keep the bacteria alive and well for further testing. This is a main distinction from molecular testing.


comment:
Update the first sentence of Veloce's speech to say:  You have seen the power of the cobas Liat.  See if you can identify it's strengths.


comment:
Processing time of 20 minutes comes up twice as a true strength.  One is worded slightly differently.


comment:
In the instruction box, 2nd sentence, can we say "Drag the strengths to Veloce to see how his power increases."


comment:
For Veloce's speech, after the 2nd sentence, add "You  must also understand what we are fighting against."


comment:
There is a lot of text in the box on top with the page instructions.  It may be easier to have each sentence enter from the left one after the other.  If it's too much work, change up the sentences to bullet point instructions.


comment:
None of the patients should be smiling - they should looks somewhat ill.


comment:
on the MRSA rollover (infected leg), remove the period after "touched."


comment:
On baby click textbox, remove the space between "sterile" and "Nasopharyngeal"


comment:
On flu lady click (the one holding the baby), same feedback as previous - remove the extra space between sterile and nasopharyngeal.


comment:
For the older lady, need to change the collection container.  It's not a swab...


comment:
older lady - collection media is different than the PCR media.  Maybe show a sample cup (with a lid) and yellow/brown color in the bottom quarter.  Then show the swab going from the cup to the PCR media.


comment:
The Ask Veloce "button" shifted down from the previous screen to this one where I'm asked about test time.  Is it possible to have it stay in the same place?


comment:
For the male patient, need to change the question to "what disease is he likely suffering from.."


comment:
If possible, I would like to remove the Continue button until the video has been launched.


comment:
I wasn't able to move the video when it opened in my browser, so it was difficult to see the start button.


comment:
Is it possible to add a close button to the end of the video that will bring us back to this screen?  When the learner comes back, I would like them to see both Launch Video and Continue options so that if they want to do the interactive video again, they can.


comment:
The end of the "add patient sample..." step is cut off.


comment:
change last sentence to "Come with me, and we will fulfill my destiny together!"


comment:
It is difficult to read the stakeholder titles at the bottom of the screen.  Can you make them bold?


comment:
Let's change the instruction to "Rollover the primary decision maker" or "key stakeholder" or "key staff member" instead of "a staff member" since they are all staff members.  Maybe "rollover the key stakeholder below to learn about..."


comment:
1st paragraph, remove the extra space between "by successfully"


comment:
Change 2nd paragraph to:  The time has come for the next phase of your journey.  You'll continue to increase your knowledge and harness my powers for yourself at a future workshop."


comment:
Global feedback - change the rollover instruction as stated previously for each of the "key staff member" or Key stakeholder below...


comment:
Ask Veloce lightbox:  The tables are really small and hard to read. Let's get rid of the scroll and use a larger background (solid rectangular) so the table size can be increased.


comment:
Menu subtitle is too low. Move it up to underneath "Destiny"


comment:
Title and subtitle are reversed.  The main title is "Destiny" and "Cobas Liat Any time, anywhere" is the subtitle


comment:
Update image of pump to 40mL version (20mL currently shown).


comment:
On 3. Reservoir Fill Port - Delete "The Reservoir fill port:" lead-in (redundant)


comment:
On 1. Catheter Access Port (CAP) - Delete "The catheter access port (CAP): (redundant)


comment:
4. Suture Loops - change format to 2 bullet points
- Pump is anchored in the pump pocket using four suture loops located on the outside of the pump
- Suture loops are used to decrease pump migration


comment:
Images are out of scale. Does this matter?
Capitalization is inconsistent on labels. Update to "Sutureless Connector" or change to "Retention sleeve" (pick one format and use for all)
Catheter label should say "Catheter with Anchoring Sleeve" or "Catheter with anchoring sleeve" (whichever format is chosen)


comment:
For consistency with pump page, change directive to "Click each numbered catheter element to learn more."


comment:
Update label on 1. to "Catheter Tip"
Delete lead-in statement and replace with Sonja's original verbiage.
- The silicone molded tip has an atraumatic distal end to prevent fibrous encapsulation
- Enhanced radiopacity assists with placement in the cardiac shadow 
- Remodulin is released from a sleeve valve which minimizes blood ingression (catheter occlusion) into the lumen and precludes aspiration of blood from the catheter and the catheter access port.


comment:
When selecting "False" for "Expired reagents are displayed on the Reagent Load/Unload list" the answer states "That's correct! Expired reagents are displayed on the Reagent Load/Unload list".


comment:
Images shown under 3. Sutureless Connector - need new images of sutureless connector.  The blue background is very distracting.
Add bullet points to the 2 statements listed under 3. Sutureless Connector.


comment:
Update 1st sentence "The Implantable System for Remodulin uses the N'Vision programmer, which is also used to program Medtronic implantable NeuroModulation devices."
Reverse the order of the first 2 bullet points.
Update the directive to "Click > to continue."


comment:
remove bullet points and just state "...including the pump, catheter, and programmer."


comment:
Red circle around radiopaque identifier is hard to see.  Can we change the color so it's easier to see?


comment:
#4 header - Do not point label to the Magnet Slot (opening in programming head). It is not used for the ISR application.


comment:
For the images of the cobas system, my intent was for the images appear and disappear as noted in the script. So, only one image should appear at a time and transition to the next image in time with the narration.


comment:
Have Veloce image disappear when the annimation starts.


comment:
Change False Statements to False Strengths.


comment:
Add 3rd sentence to the instructions.  Drag the other statements to False Strengths.


comment:
For the cDiff patient (elderly woman), 2nd questions, change text to "With the cobas Liat System. note: insert registered trademark after cobas


comment:
Same comment as for cDiff patient - we need to add cobas to the 2nd question.  "with the cobas Liat System..."


comment:
Change instructions text to "Click the Launch video button to view the video in a separate window"


comment:
Global change for all stakeholder screens. Have stakeholder title and description text box appear on entry to the screen (remove the roll over trigger).  Change instructions to "Click the stakeholder to learn about their needs and challenges."


comment:
"Menu" and "Help" are no longer "tabs" at the top of the screen.  This verbiage may need to be updated. Perhaps something like "Click the Menu option at the top of the your screen..."


comment:
Delete the 1st sentence (not needed). 
Also the wording in the lead-in statement is confusing.  May want to reword: "Each section of the course unlocks as you complete it. You can return to this Main Menu at any time to review a section by clicking on the Menu option at the top of your screen."  
Also, change directive to "Click System Overview to begin".  The "click the next section to continue." option should only be displayed after the first section has been completed.


comment:
1st sentence: may want to reword to "...if a patient is an appropriate surgical candidate..."


comment:
Directive: may want to introduce Bill. "...their role in identifying our patient, Bill, as a possible candidate."


comment:
Implanting physician: same comment..."an appropriate candidate" vs. "a good candidate".
Reword? "...I'm evaluating the patient's anatomy to ensure it can accommodate the pump's bulk and weight, and to verify the 80cm catheter length will be sufficient."


comment:
Reword lead-in statement based on previous screen? "The PAH Physician has examined Bill and determined he meets the Implantable System for Remodulin indication and has been on a stable dose of IV Remodulin for more than 30 days with no active titration. It is your role as the Implanting Physician to determine if the patients anatomy can accommodate the pump bulk and weight, as well as verify the 80cm catheter length will be sufficient.


comment:
Bill's file/Physician Notes: Need to add information about how long the patient has been on a stable dose of Remodulin.  Needs to be over 30 day with no active titration. (see rewording suggestion in lead-in statement)


comment:
1st question/Why matters pop-up: delete SynchroMed II 8637P Pump and just say "The implantable pump must be..."
2nd question/Why matters pop-up: delete SynchroMed II Pump and say "...positioning o the implantable pump..."
3rd question pop-up: typo (too many to's). should say "...some days and we like to take them to the park."
4th question/Why matters pop-up: delete SynchroMed II Pump and replace with "the implantable pump..."


comment:
Interaction isn't working properly on this page. I clicked through all of the items and went to the next page. If I click < to go back to this page, it's making me click through everything again before the > button is displayed.


comment:
Update 1st sentence: "Now that you've had a chance..."
Delete SynchroMed II 8547P Pump and replace it with "pump".
Bill's file - make updates as requested on earlier screen (how long on stable dose with no active titration)


comment:
Once the user has viewed the anticoagulation plan screen is it necessary to return to the Considerations page? Or can they just advance to the next slide?


comment:
Simplify N'Vision programmer wording since we talked about it in the System Overview section.  Perhaps use "N'Vision Programmer with Application Card" in both the Checkbox option and the pop-up window header.


comment:
When I hover over the "Tells you what maintenance is due" the text jumps.


comment:
put Implant and Programming on the same line please


comment:
in transcript, italicize New System Implant Programming in line 1


comment:
they can click the buttons out of order, triggering the Next button to appear early. can we lock these so they have to go in order from left to right?


comment:
feedback for dose popup - click needs to be bold in directions. "Select another option" does not need to be bold.


comment:
The red circle in the timeline is still off on all pages in this section.


comment:
on this and all screens, the video player needs to be in the same XY position. See screen shot that is provided.


comment:
Popup for videos opens a new feedback link and it shouldn't. Please check for all.


comment:
Transcripts need to be added to all videos - provided in separate word document.


comment:
all videos - the wrong player is used. Please see attached images


comment:
On all screens with video, directions should update when you close the video to say "Click > to continue."


comment:
Line 2, change Remodulin to "the Remodulin (treprostinil) Injection."


comment:
To Laura's later comment about never using the terms SPI/SEC and Trialforce until the Term activity, I would update the "Add Trial Specific..." red box to "The trial planner tailors the Site Evaluation Checklist IN THE TRIALFORCE APPLICATION..." to intro that terminology. Need confirmation that will be true for HP as well (I think it is) before finalizing edit.


comment:
This sounded like the sample is accessioned into the LIS under the hood. Is that true? I thought they will go under the hood if the specimen container is opened. 
So maybe if re-order this and put the intro paragraph at the end as a note.


comment:
To Laura's last comment on the ISEC/SPI and Trialforce not being referenced, I would update the following:
Complete Site Evaluation Box - "....site and the investigator in the ISEC and required fields of the Site Profile Information (SPI). This is done..."
Qualify Site Box - if everyone is OK with it, we could update my prior comment to say "and completed qualification process in Trialforce" (need to confirm this is true for HP as well before implementing).


comment:
EIM BAA Base NSI - On What is this report?  Change the end of the sentence to say "...based on the T-75, T-50 or T-40 snapshot."


comment:
One other note on the Add Trial Specific Site Eval box - it should say "Investigator Site Evaluation Checklist (ISEC)" to identify the proper name and the acronym so the shorter version can be used later.


comment:
Feels like this section should come before the infusion modes screen


comment:
Keep 1st sentence & delete 2nd sentence
Replace with this addition to 1st sentence: "such as monitoring patients, pump preparation, pump refills, and pump programming.


comment:
Should require clicking on both critical and non-critical before progressing on


comment:
Shouldn't the Incorrect feedback be "The status of the calibrations will be displayed on the Rack Monitor screen."?


comment:
Should it be Standby reagent cassettes in the feedback windows instead of Stand By?


comment:
Check spacing between choices throughout the program.


comment:
It looks like the next section that unlocks is patient selection not how the system components are used during implant. We need to consider the order of things as we are taking them through. For example does in make more sense to have patient selection and surgical candidacy come before system overview?


comment:
Why does the third option radio button (Reagent is loaded for a test not loaded on this analyzer.) have a blue halo around it when I hover over it? It is the only option that does it.


comment:
On this question, the blue halo is around the SmpCln1 radio button. Not sure why this occurs.


comment:
blue halo on option 4 Calibration>Status


comment:
I answered False and feedback said it was correct but the information in the feedback makes it sound true.


comment:
Need generic drug name on Remodulin check box


comment:
Check spacing of > between Calibration and Status. Make consistent throughout the program when listing the menu and screen.


comment:
blue halo on option 1 Calibration>Status


comment:
Why is failed capitalized for QC Failed but not for Calibration failed?


comment:
blue halo on option 2 The HbA1c package insert.


comment:
For all multiple select questions, add the "Select all that apply." statement.


comment:
Can the feedback for both Correct and Incorrect be changed to "No instrument alarms, calibration alarms and acceptable QC indicated that your calibration was successful." That way it is clear that you are looking for 3 things.


comment:
Replace instructions with "Welcome! Please choose a training day to complete the related learning checkpoints. Complete all of the questions for each day with a passing score of 90%. If you do not achieve 90%, you will prompted to retake the questions."


comment:
blue halo on 4th option This is a standard alert - nothing bad happened.


comment:
It would be nice if the learner could see the question number they were on and the total number of questions they need to answer. For example 5/20. I believe the cobas 8100 learning checkpoints do this type of tracking.


comment:
your module title should be center aligned, not left aligned. please let me know if this is not the case in the template


comment:
maybe make these like your red boxes objectives screen? maybe make them purple boxes instead to denote it being different?


comment:
text change on screen.what about? 
"In addition to the obvious pump and catheter, there are a few additional supplies needed to implant the system.


comment:
same button issue for module 2. check that the "go to slide" triggers are applied on the layers too


comment:
Does anyone else think pictures would be nice here? Not sure if there is enough real estate on the screen but feeling like pictures wpould be nice here?


comment:
same comments about the red boxes being behind the LA. we can talk through this if it doesn't make sense. also check that they're centered.


comment:
Spreadsheet says that Activates the purple reagent level alarms and Orders calibrations are the correct answers.


comment:
do global check for "Click the Next button to continue." i think this is the best phrasing, but i know elsewhere i saw "Click Next."


comment:
I think the character can be much bigger on the screen. i'll send you a layout idea


comment:
also bold "click" and make it say "click the submit button" if we are going to say "click the next button" throughout.


comment:
I'm not sure that we have any way to get something different, but this video really isn't correct anatomically mostly because its a sheep. I think it's misleading to show the position of the physician to the patient and the position of the pocket relative to patient abdomen which would not be the same.


comment:
same hover issues for options 2 and 4. also check bolding of action words in instructions "Select all" and "click"


comment:
let me know if you need help with the interaction... know it's still a work in progress


comment:
option 4 hover issues.

bolding of action words


comment:
click next needs to be bolded. also consider doing the recap boxes idea


comment:
Change feedback bubble to "Expired reagents are not included on the Reagent Load/Unload list."


comment:
Please ensure that feedback is included on both correct and incorrect answers.


comment:
you may just have this in here as placeholder, but make sure you update the footer and the name of the process in the dark purple box.


comment:
image not exactly right. - Please make the xxxx's completely superior to the pump.


comment:
couldnt put in feedback for the last conclusion screen, but make sure you update the learning agent


comment:
will provide a new Workflow guide screen shot.


comment:
I'm not sure that the second para is needed? I would think it would be obvious that if they want to watch videos again they can?

Also - to address Carolyn's comment. It looks like th blue check is used only after they complete the preparation step. Please be consistent in how you identify that they have reviewed a section. Perhaps this final slide should have checkmarks on all steps?


comment:
Mean delivery management time decreased significantly, might be a confusing statement.  Possible change to:  Patient time spent managing drug infusion system decreased significantly.


comment:
Indication language does not match indication language in Select the Right Patient.


comment:
Bullet points that cover each benefit independently might be better.


comment:
I do not want it to appear like this is all of the risks, should we state some of the risks include.


comment:
Should Implanting Physician section include OR support staff that preps pump and does  initial programming?


comment:
I am not sure we should use the wording of (non PAH ) professionals.  It might be the PAH nurse coordinator the refills and programs the pump.


comment:
Should we include a wrap up section/wording to let the user know they have completed the course and what comes next?


comment:
Radiopaque identifier needs to be enlarged to see what it looks like


comment:
Could we use the same alarm graphics that medtronic uses to be consistent.  Is this where we were gong to have the link to the medtronic alarm web page to hear what the two alarms sound like?


comment:
Should images be placed in the same order that they are listed.


comment:
The slide heading is Improved Design, but the information bullets below heading are not all about the improved design.  Is it a true statement that the catheter was designed to decrease the likelihood of common failure mechanisms in central venous catheters or designed for concerns specific to PAH drug treatment such as catheter occlusion?


comment:
Should state to learn more about the programmer, click the numbered sections,  not the pump.


comment:
Should the two physicians be identified on this page, who is PAH who is Implanter?  I think we should introduce BIll as well.


comment:
Physician is miss-spelled in red heading.  The information listed for the roles seems very basic.


comment:
Would it be a good idea to continue with the case study of Don, that the PAH Dr. has reviewed in Selecting the Right Patient?


comment:
I believe the placement options are too high on the abdomen and should be more level with the navel.


comment:
I agree with Sonja, we need an explanation has to why the catheter length is appropriate and/or how the implanter determined the catheter length would work.


comment:
To be consistent, do we want to call it Delivery Study or it may not matter?


comment:
The temporary line would most likely be placed by the nurses on the unit,  might  want to change to the PAH Clinical Team will have orders in place for the removal.....


comment:
Programmer section, I think we could leave out first sentence, since we previously discussed what the programmer is used for.


comment:
Under additional supplies change syringes 20 or 22 gauge.


comment:
At beginning, Pass off pump, sterile field is broken by non-sterile hand over sterile field, this will need to be filmed again.


comment:
The video discusses the step to remove the protective cap from the catheter port, but it does not show the step.


comment:
The video states that you record the extracted 5mL rinse volume.  Is this correct?


comment:
Definitive results in 15 to 30 minutes. 
Flu, Flu/RSV: 20
Strep A: 15
MRSA/SA:30
Cdiff: 20


comment:
There is a lot of space on this screen. I would recommend putting the site image and ability to refresh yourself on their general info in the bottom left hand corner of this screen, so that you can know who you are speaking to appropriately. I got to the "choose a site" page and didn't realize I had been speaking to TWO different sites (thought they were both from the same site for a minute, although I should have realized the PI gender was a giveaway).


comment:
Is this the final wording? 'Always require minimal prep?'

I would prefer to not use abbreviations and to stay away from being to coloquial. Isn't this the place where our input for the e-learning (first section, in the beginning) should have been leveraged?


comment:
'Always require minimal prep'? Why would this be worng?


comment:
Some of our tests take more than 20 minutes. Should be 30 minutes or less.


comment:
I like the transitions you have added based on our feedback. What is still unclear to me is how the points will work and at what time they will get introduced.


comment:
I like the Ask Veloce button. 
Is there a way to let people know what kind of information they will find in this section to make sure that they click?


comment:
The copy in the Ask Veloce section is to small.


comment:
This part needs to be updated. Mentioning both (assay) and (disease) is confusing.


comment:
MRSA is spelled wrongly the second time.


comment:
Error when I wanted to provide feedback on the last screen for the second patient. Once the right test has been identified, you ask for the turnaround time. Would it be possible to mention the test name there?


comment:
The information of the first screen is incorrect. For example, it's not culture which is collected. Is all of this information available in a an easy to edit document (e.g. Word)?


comment:
The new window showing the video opens in a strange screen size. Can this be adapted?


comment:
Would it be possible to see all the options at the same time when dragging and dropping?


comment:
The short description for all the 8 locations, where is this coming from?


comment:
I think we need to explain why some of the buildings have a lightning stroke.


comment:
This doesn't reflect the way we have been asked to provide feedback. Can this be changed to be in line with the content we provided as part of the e-learning content?


comment:
No call for action. How does the learner know that they have to click to move on?


comment:
My earlier comment was supposed to go with the very first page.


comment:
Would be great if there was a opportunity to go back on step if needed.


comment:
My feedback doesn't seem to be linked to the respective page... Also, I only added the TAT of individual tests once.


comment:
Would it be possible to review the transcript?


comment:
Image has white background and needs to be changed.


comment:
What is he light blue square in the background?


comment:
The way information is displayed is confusing. Infection vs Assay. 

Also, it's partially incorrect. If RSV is suspected, the assay of choice should be Influenza A/B & RSV. 

Would it be possible to use our branding if assay names are used cobas(r) Strep A, e.g.


comment:
Information in ask Veloce section is partially incorrect. Influenza A/B and Strep A is mixed up. 

Test for RSV is cobas(r) Influenza A/B & RSV. 

Is there an easier way to review this kind of information? E.g. transcript?


comment:
I think the order should be changed. The sample type depends on which assay is chosen.


comment:
This video needs a bit of introduction. 
Something along the line of 'learn how to run a test'


comment:
Shouldn't the lightning bolts highlight the locations with additional information?


comment:
Could we add a little name tag so that stakeholders can be easily identified throughout this section?


comment:
I don't necessarily see the link between the question and the answers.


comment:
Is there a different way to review this content? E.g. a transcript?


comment:
There is 'ask Veloce button' which doesn't seem to be active.


comment:
Remove red arrows between boxes as discussed


comment:
Use process swimlane roles (site strategist, site evaluator, site approver).
Note Site approver is now only for human pharmacology trials. Site strategist is the one making the study specific questions. We'll need to change this screen to fit the new process and roles.


comment:
The process has changed quite a bit, especially for late phase trials. 
The process and decision point review will be very important.


comment:
Would like SME input. Not sure what is meant with "Research procedures for administrative tasks and trial conduct are centralized within the university".


comment:
I'd like to SMEs to assess the accuracy of the content. The scenario's asks for an x-ray, but I don't think that showed in any of the sites? Also, would you need an x-ray in a psoriasis study?


comment:
We'll need to re-phrase the impact statement. "... avoid having the site manager escalate getting information" doesn't mean anything.


comment:
Previous comment missing the word "be" = "you will be prompted..."


comment:
Replace instructions with "Welcome! Please choose a topic below to complete the related learning checkpoints. Complete all of the questions for each topic with a passing score of 90%. If you do not achieve 90%, you will be prompted retake the questions."


comment:
Change title to cobas c 513 analyzer 
Learning Checkpoints for Onsite Training"


comment:
Change all instances of Preventative Action to Preventive Action


comment:
Bold cobas c throughout the module. There are instances where it is not bold.


comment:
Change question to "The analyzer must be in Stand By status to perform hands-on maintenance." The answer will now be true. Please keep the feedback.


comment:
Ignore the previous comment. Change the Subcode answer to "Alarm Code column"


comment:
1. Change correct and incorrect feedback to "The Rack No. and Position are displayed in the Description and Remedy section. They are also displayed in the Alarm Code column as the alarm subcode.
2. Change the question "where is the" to "where are the"


comment:
Update first answer to "Search for and view information about the system on a PC or mobile tablet."


comment:
Provide the correct responses in the incorrect feedback bubble.


comment:
Please delete question. It is duplicated on day 2.


comment:
Change question to "Expired reagents are displayed on the Reagent Status report." The answer is true.


comment:
Gather Information Tab Bullets: Change to:
-Talk to the lab
- Confirm Issue Category (Application, Software, Hardware)
-Use ABC Checklist to fill in Category Question Tab


comment:
ID Most Likely Solution Bullets: Change to:
-Use ABC Checklist Associated Category Tab
-Check Alarm Trace and visually inspect


comment:
Try it: Change to
Use ABC checklist for helpful hints and procedures to find the solution.


comment:
Use this edit instead.
As you are confirming the issue and talking to the lab, you can use the ABC Checklist Questions Tab to help guide the conversation. Since this is a Cell Blank Alarm it makes sense that this issue falls best into the c 501 Hardware Questions Tab. Click on the Ipad to learn more.


comment:
Replace Screenshot with file ABCQuest. Be sure to keep text large as possible and keep top line in Red.  You can cut out the steps at the bottom to shorten to fit your screen size. More important info is on the top 2 lines and tabs that are showing at bottom.


comment:
Callouts
Column 1 - Use these questions to help identify the issue.
Column 2 - Use the answer column to help you narrow down the issue by looking for patterns and eliminating some things that don't apply.  For example if there are multiple instruments involved all using the same water source, water could be the issue.
Column 3 - Fill in the answers using the comments column.
Tabs - move the tab arrow button to c 501 hardware Questions. No text change needed.


comment:
A problem with the assay, reagent,.....

Added 10/4


comment:
Change all occurrences where it says Maintenance checklist to ABC checklist.


comment:
Change Text of This column shows the order of maintenance steps. Numbers in red are critical. 

Change to : This column shows some possible areas to troubleshoot.


comment:
Add -- The ABC checklist is updated as new troubleshooting information is available, so you always want to make sure you have the most recent version. -- before "We'll get into the details later..."


comment:
Change question to ...troubleshooting step.


comment:
Remove this question and the circle for the numbers on the left.


comment:
Circle for number column needs to be removed along with the popup.


comment:
Circle for task - change popup to troubleshooting checklist instead of maintenance checklist.


comment:
Remove Pass the course assessment since there is none. Also remove the Check your audio settings since there is none.


comment:
Need to make sure the directions are clear that they much click all 3 items to continue. Can we change the state of the objects to be clicked to hover?


comment:
If you click on New Wales first, Next doesn't show.


comment:
When you come to this slide again by hitting previous, you have to perform the activity again. Can we set it to remember that the items have already been clicked? and change the state of the item to visited?


comment:
Should it allow the answers to move around once it is moved to the boxes on the right? Sometimes it doesn't but sometimes it does.


comment:
Setting the states so that all items are complete is a global change so they don't have to do it again if they hit previous.


comment:
The layers are doing something weird on the feedback. It's showing 2 text boxes on top of each other.


comment:
I get to this screen even though I clicked on Incorrect Answer. Maybe there's no feedback built in yet?


comment:
Assuming the RIS logo will be updated for Implantable System for Remodulin?


comment:
Capitalize Implantable System in the 2nd bar to be consistent.  

3rd bar- maybe shorten even more to: Team member roles?


comment:
Agree with Karren- bullet out catheter separately.  Also, should we say Drug pump or infusion pump?  Just saying pump sounds very basic.


comment:
2nd paragraph- change carries drug to delivers Remodulin from the pump through the catheter...


comment:
Is it possible to put the bullets into a table or chart format?  Seems like a lot of text.


comment:
Agree with Terri- maybe say when used with an implantable delivery system to deliver Remodulin (treprostinil), which included the 8637 SynchroMed II pump.


comment:
I'm not too keen on the scrolling piece for treatment satisfaction.  Is there a better way we can display this?  I also don't think the graphs are descriptive enough.  I feel like the hours spent in care chart needs more information.  What is this actually showing -- time spent in care in a hospital?  Time a patient is caring for their system?


comment:
Can you remove periods after each bulleted word?


comment:
Stay consistent in capitalizing Implantable System


comment:
Agree that they could be bulleted out differently

i.e.

The system ELIMINATES:
-Need for an external drug pump
-Additional catheter care
-Drug mixing
-Chronic site pain

The system REDUCES:
-Interference with daily activities
-Catheter related infections and complications due to exposure to the external environment


comment:
I don't think we should say to the PAH physician in an elearn that You are responsible for championing an institutional approval.  That will be implied as the UT rep works with them, but don't need to call that out here.  We should maybe be a little softer with the language.  Maybe something like A PAH Physician may be responsible for:
-Working on institutional approval of the system
-Assembling a care team to support implant, refills and patient management


comment:
For the implanter, do we need to specifically call out obtaining venous access and tunneling?  Couldn't we just say implanting the pump and catheter?


comment:
Other Non Professionals Section-- These professionals may monitor patients, provide patient education, prepare, refill and program pumps.  This one is hard because its kind of a catch all.


comment:
Agree with Sonja- would prefer to not have scrolling.  Do we need to have refill facility considerations on here?  Is there opportunity to discuss this in a different module or rely on UT rep to have that discussion with MD?


comment:
Patient Selection- should it just say the PAH physician determines the patients who are ideal vs. the clinical team?


comment:
Re:In person training- while this is still being determined, don't we ideally want clinicians to attend an in-person training?  Wondering if we should be stronger in the language to attend a Medtronic (live) course?


comment:
Not sure I like the format of this, seems really busy.  Is there a way to lead to a new screen based on what is chosen for role/responsibility rather than having everything visible on the same screen?  Also, isn't is possible for a user to have multiple roles?  It doesn't seem like the functionality allows you to pick multiple things.


comment:
Karren is correct- intravascular is right.


comment:
Think we should reword the first bar-- I don't really get what patient information necessary prior to surgery means here.  Is this referring to patient selection considerations?  Body type? Anatomy?  Feels non-descript.


comment:
Can the specs be put in a chart or table format?  Seems like a lot of information in bullet form.


comment:
Minimum rate- should we say the ship is pumped in minimum rate in this section?


comment:
CAP- first bullet, should we say Can be used for a suspected catheter occlusion using a catheter patency kit?  Not sure if catheter patency is common knowledge?


comment:
Should we use a female as the patient case example based on typical patient population?


comment:
Change to: Strongly consider consulting a cardiac anesthesiologist for management of your patient or your PAH patient.


comment:
Can we just call it tunneling tool instead of tunneling catheter passer?  I think we more commonly have been referring to it as a tool.


comment:
Do we even need to list the programmer here since we mention it as a main component in the overview of the system?


comment:
Additional Surgical Supplies-  remove "you will use" and start sentence with: Throughout the procedure, two 20ml syringes etc. will be used.


comment:
It would be helpful to also provide a notification like Correct!  or Sorry, try again so users get some feedback.


comment:
Some of the terminology used (i.e. "rampant") may be difficult for colleagues in other countries. Suggest simplifying and slightly shortening if possible.


comment:
We might want to have the pronunciation of Liat re-recorded.


comment:
"Always require minimal prep" is very confusing. The Liat also does not require much prep so this might need re-wording.


comment:
During the transition from "In the Beginning" to next module, "Zapping Disease", it tells you the next one to pick, but if you accidentally click on the one you just finished, you have to go through it again. I suggest only being able to pick the next module.


comment:
The resolution on the pic of the Liat is really low, when you have to click on it to then go into the true and false strengths game.


comment:
cDiff (infection) should actually be C. difficile infection

cDiff for assay should be shown as Cdiff


comment:
same comments on infections and assay names apply here


comment:
The assay isn't just for RSV, it should be Influenza A/B & RSV


comment:
I also had trouble with the size of the video window. It was so large I could barely push the power on button.


comment:
again, if i press a module I already did, it takes me all the way back.


comment:
The first statement is missing a word. Doesn't make sense as-is.


comment:
Is it possible to superscript the R-balls?


comment:
The POCT-1 standard should be POCT-1A standard.


comment:
..."5 assay to launch" should be "5 assays at launch"


comment:
It says to "Click Continue" but it doesn't work.


comment:
Please delete "desires connectivity between systems" from the needs and desires.


comment:
In intro there is sound, should we indicate the trainees this at the very beginning to turn their sound on?


comment:
We need to revise transcripts as it needs to be revised
- results are not only in 15 min to 20 minutes ( MRSA is 30 minutes)
- the words with the specifications comes off the page, no need to go into all the size dimensions
- we need to highlight what assay the Liat has ( cobas Influenza A/B, Influenza A/B & RSV, Strep A, MRSA/SA and Cdiff as it is a key element to learn the menu
- we do not have color coded consumables ( that's Alere)


comment:
Sample is collected... not culture is collected


comment:
It is a nasopharyngeal collection. not a culture collection. Can we revise transcript?


comment:
RSV (Infection), Influenza A/B & RSV ( assay)


comment:
Cdiff or Clostridium difficile infection  and we need to run a Cdiff test.  I would consider adding the full name to the disease and the abbreviation to the test


comment:
The MRSA/SA test is a screening test, I would like to revise the condition symptoms he is describing as it would not be a real scenario


comment:
There is Typo error, it should be "MRSA/SA"


comment:
I am not seeing clearly, which are the ones with content on stakeholders..


comment:
We may have to say we are focusing in 3 of these locations. I didn"t see clearly which ones to focus on the map,I didnot know what the lightbolts represent


comment:
Should we say it has a built in barcode?


comment:
It doesn't say that it is a Real Time PCR technology


comment:
Instead of:  "you are a vital part of the Cummins organization in helping our customers', maybe say something like "As a Connected Solutions employee, you are a vital part in helping to enable our service providers."


comment:
Jen and Ha-Trang I just realized that on this screen the text says: "You can see here that the issue is...." but the Rexis screen is too small to actually see the issue. Can we incorporate an action to click on screen to blow it up or something?


comment:
The first column description should not say maintenance. Lets change text to say: Component or area you might check related to the issue.


comment:
For the red arrow pop-up change text to:  The red call-out flag provides more information and helpful hints.


comment:
Popup for Job Aids - change text to: Job Aids related to actions being performed.


comment:
change text for "Clicking here takes you to checklist, repair and detailed information about the analyzer.
Use instead: This area is divided into 3 main categories, Application, Software and Hardware issues.


comment:
Chapter Name is incorrect - should be See It to match the menu.


comment:
In the Site 3 info review, it says "PI Involved in one trial at a time" - this information was no where in the prior content. Don't think this is reasonable to state if not shared elsewhere.


comment:
For "Reviewing this ensures you are seeking the right information" Move the arrow button off the numbers column and into column A.


comment:
Change Look here to find specific tasks in the maintenance checklist to:
Look here...in the troubleshooting checklist.


comment:
For Rolling over this gives more...
change text to Rolling over this gives helpful hints and additional information.


comment:
Change text of These are job aids... to
These are job aids related to the task begin performed.


comment:
Remove the X buttons on the pop up windows since you don't have to close it to click the next item. Also, it should be the return arrow (<) if it was going to be used.


comment:
Change the literature number to: 6500-00-1016


comment:
Change the location markers to a different button with the site name. Integrate the site name with the button.


comment:
Video?  (Does this need to be a video, or a series of screens that helps explain the Goal Tree and where/how to find it for reference?)


comment:
Click Next to Continue doesn't show up when you return to the page.


comment:
Need to have consistent border or no border around Click Next to continue and consistent use of Click Next to continue. If the screen requires interaction, it should include the Click Next to continue consistently.


comment:
bold "place cursor over each event" and remove the word any


comment:
Remove Click Next to continue since no screen interaction is required


comment:
remove this slide - will add some content on the next slide.


comment:
The navigation is not working correctly. This needs some redesign. Will explain on Friday.


comment:
The feedback slides need to be unchecked so they don't show on the menu. Only the first scenario should show on the menu.


comment:
Can we add Steve McClean's name and the Mosaic color logo to the hard hat?


comment:
text boxes, pictures, etc. need to be named


comment:
Some confusion regarding how the interconnection process refers to the RFP process. Maybe tighten up the narrative to simply a "2 am call regarding the MISO RFP process".


comment:
Weblink for Communications protocol, and BPM 27 (2 weblinks)


comment:
On non-decisional - lets include a reference to the greater MISO community. (all other MISO staff)


comment:
Becca needs to respond so she can direct the stakeholder to client relations.


comment:
New design standards may be ok, New design standards associated with the RFP are not.


comment:
may need to consider a different icon than the clipboard - such as a flashlight, goggles, etc.


comment:
probe not being submerged can also trigger an alarm. may need to remove evap carryover.


comment:
Replace evap carry over with process upsets. Add Improper Setup and remove wildlife. Both of those are events that can trigger an alarm.


comment:
Will send pic of splitter box to show line setup, knife gate valve leak for equip failure, already have mud pic, will send pic of tank being cleaned, will send pic of tank being patched, will send pic of open lid tank for tank overflow. already sent pic of debris, probe not submerged, will send pic of probe calibration


comment:
change wash lines to line setups.
Maintenance activities


comment:
change validate to "acknowledge"
Click alarm status and then change status to acknowledge.


comment:
remove the alarm notice at the bottom of the screenshot.


comment:
is the correct answer only green for proof purposes?


comment:
remove it's always a good idea. replace with it's a requirement that you visually inspect all key outgoing streams that go to that probe. During your inspection, you realized that a line had ruptured and may be the reason the alarm activated. (it wouldn't be at the probe.)


comment:
remove the word true. it's either a release or not a release. acid has to leave primary containment to be a release. the pipe itself is primary containment, so if it ruptures, it is a release.


comment:
Remove document answer - we don't want to emphasize that any longer. 
Change to Continue your inspection and return later to address the release.


comment:
can we make one of the scenarios, unplugging a line causes an alarm. Acid is being sent to the ditch. This is a routine operational input and is an acceptable practice. The acid must not exceed the BMP actionable volume.


comment:
Unsubmerged probe - right thing to do is verify no other issues exist and notify the board operator that the alarm is due to the unsubmerged probe


comment:
all-caps and make purple text "COMMON MISTAKES" "RECRUITMENT AND RETENTION REVIEW GUIDE" and "BEST PRACTICES"


comment:
intro text box moved when i clicked the guy


comment:
i can't believe you figured out my mockup so easily. just a couple thing:
make "compliance" and its checkmark bubble darker red. that way when you drag, you know which checkmark goes where. also i'd make comment #1 first. If it makes no sense to arrange them that way, and because you don't have number callouts on the ad itself, I think you can go back to just "Comment:". I said "Comment #1:" only if we labeled it somehow on the ad.


comment:
don't think you need submit if they won't stick unless correct. change slide to "show feedback if state of dragger1 and dragger2 is drop correct" or something


comment:
on the flyer page, the feedback is broken? 

great job with it though. only thing: add click next button instructions


comment:
may have led you astray with the speaker image. maybe we can shorten the purple ad text box to be more in line with the instruction text, and then make speaker a bit bigger, but let's wait on jenn's feedback.


comment:
add click next button instructions after they have click on ads


comment:
move "investigaional Alzheimer's" to second line


comment:
the magnify glass icon doesn't open anything.


comment:
i made my choice for all 3 and then because they hid the layers, i didn't know what to do


comment:
third popup to review modifications > the button was delayed on the time for when it came on screen.


comment:
third popup to review flyer modificaitons > the module header is misaligned.


comment:
first sentence, change the period to a comma and uncapitalize click.


comment:
how about we add checkmarks to the left side of each highlighted area for what your decision was. so if you accepted the top part, show small green check to left on the base layer.


comment:
make text under reject red. text under accept green


comment:
once i made the first choice, the text bubbles of the guys in the car had duplicates (I think you need to tell the first round of text bubbles to go away)


comment:
we're taking folks way too far back when they choose the most wrong answer at first decision point. I would just keep them at the car and have them restart. It felt frustrating to go all the way back to the river.


comment:
maybe add a red x to show it's rejected? do we need a way for them to un-reject it if they go back through? easy button solution would be to turn boxes red with white text/add an x in circle to the corner of the boxes.


comment:
the "and schedule a follow up" advice from the coach doesn't flow in the bubbles. It almost needs to be it's own bubble.


comment:
check your font in the purple box. also, i have it updated in template, but have your person fade in


comment:
John, it's a nice to have for dp, but when we have three choices, the right answer can't be twice as long as the wrong ones...it's a dead giveaway. I want it worked on for alpha please.


comment:
let's confirm between your course and mine what these last few screens need to look like.


comment:
I'd like to see in the feedback somewhere a recap of the three step coaching process. We mention it when the scenario starts, but then never actually tell them what it is. Ideally, use a simple graphical organizer to remind them what the three steps are and where they did or didn't succeed.


comment:
i'm confused about the green follow up box that shows up two weeks later? what does that represent?


comment:
check the logic on this screen. not sure the "right" box is programmed correctly. should it be same as client incident or the next business day?


comment:
I'd like derrek to be VO on this screen. Let's get the emotion across


comment:
I got lost here. why did i get feedback after i talked to the customer when i made no choices?


comment:
in feedback box, remove comma between customer and follow up


comment:
same thing on this scenario - I think we're taking them too far back and it's going to be annoying. The only way it would work to take them all the way back is if I get to control when i redo stuff for each person, and I don't think we planned on doing that


comment:
love the screen layout here and the VM functionality. And the actor is great....his depression comes right through the screen ;)


comment:
I think you need to make the 3rd voicemail more specific. So instead of just saying "I've got it handled", say something like "I took your advice and used the PM checklist. I was able to isolate the issue and get it fixed. I haven't heard from the customer today, so I think it's resolved"


comment:
@YK: waste here is actual garbage. Good point that it may be good to make the distinction.


comment:
the feedback here after i said he was doing ok i think is wrong. It looks like a copy of the feedback from the 2nd voicemail.


comment:
Ok - addendum to my other comment on this screen. John, I feel like this is weird. The 2nd vm, we told him to use the PM checklist. Are we basically saying here that he did that and just wasn't able to resolve it? I think we need some more context to be able to make the decision. Context in the VM and in the intro text on the screen.


comment:
So, there are no wrap up screens or anything in this course? what happens after I do all three reps?


comment:
delete the "continue the trial" just make it "to avoid delays."


comment:
put the roles in the pop-up, they aren't readable on the map.


comment:
complete add'l site evaluation is a site manager responsibility


comment:
in VO, change study manager to site manager


comment:
I'm not sure who the black guy is suppose to be? the PI? Also, the purple lines around your boxes are off a smidge and don't line up well between the text box and the photo...I sound like Christa ;)


comment:
Change the red button text to: Let the site continue the trial. Wait for site to reach out with any issues.


comment:
in first sentence, remove the word Lilly


comment:
VO refers to the exit button. on screen says next. please match them up


comment:
course title is "reviewing" be sure it gets updated here and in the UI


comment:
missing the word "button" in instructional text


comment:
Beth, I'm not sure what this module is really. Is it setting up the scenario? If so, then I think it should come somewhere else in the course. these two screens do not a module make. Let's talk through this one!


comment:
Change screen title to - Site Manager Responsibilities


comment:
Change screen title to - What to Look For


comment:
where did you capture the SMEs feedback about needing to sometimes reach out to other roles for additional help?


comment:
check your programming on this screen. when i leave it and then come back to it - the "correct feedback" box is automaticlaly showing


comment:
add an intro sentence "Let's look at three examples of site-generated advertisements. The site manager....."


comment:
After they click all three examples, I think we need a summary screen before we get to the guy that lists out the things that the site manager should be looking for. Like a little checklist.


comment:
in this module somewhere, I think we need a screen that introduces the guide. I know we won't show it, but we can tell them the kinds of things that they will find in it and why it's helpful to them.


comment:
continue using green check and xs on this screen as well. You don't want to confuse learners with different buttons


comment:
WAY too much going on on this screen. My eye doesn't know where to land or what's important. Remember that we read in a Z shape on the screen from left to right. So, put things in the order that you want me to read them following that general structure.


comment:
Let's talk about this module. What you've got here is just fine. However, we need to slow down the process. What i can't tell is....if i get it right or wrong, what's right or wrong about it? Also, in the flyer, if i say - make changes - how do we know that the learner is wanting to change the right things? We need to add to this module...which is fine. This is supposed to be a 30 minute course, so we have plenty of wiggle room.


comment:
1:31 - Icon for DI Water - to my knowledge, Deionized water doesn't come out of a faucet, so I don't know that this icon is an appropriate representation


comment:
I'm not sure if this is a standard used in other parts of this project, but I'd suggest not having the body copy have a drop shadow because it decreases the legibility


comment:
There are details on what the purple and blue buttons denote, but not what the green ones are related to. Assuming it is related to both, but you should probably specify since you call out for the other colors. You might even think about having it be more of a "key" with bulleted text instead of a paragraph


comment:
There are storyline prev/next buttons at the bottom right on this scree that i don't think should be here


comment:
HAHAHAHA the big X and sound at 1:30 made Crosby freak out.


comment:
Should we say Connected Solutions Organization instead of just CSO on this screen?


comment:
Lori Cobb - Vice President of Connected Solutions


comment:
Should there be some kind of checkmark or fade of button on the videos I've watched?


comment:
this video should end at 1:10... it has another over a minute of just black screen where it is still playing after 1:10


comment:
Then there's imagery again starting at 2:23 until 2:38 which is the end


comment:
I'd make the green boxes at 0:11 thicker or maybe with a lighter glow around them to make them more visible


comment:
Other videos end with something like "____ is next" or "now onto the next step" but this one doesn't. You could lift the generic "Now onto the next step" type one from the audio from another to include here


comment:
Revise text for top feedback option. "Being honest is good, but stick to the facts about what you found and what you did to repair the instrument."


comment:
Nick - the idea here was that the coach ask the first question, then Derrick would respond with his first sentence. Then the coach would say "And schedule a follow up..." as a prompt to Derrick.  I think Jen is right here - let's have it pop up in a separate bubble. Have Derrick's last sentence pop-up in a separate bubble after the coach's statement.


comment:
Nick - the correct answer for this drag and drop is the same day as the client incident - Friday.


comment:
Screen goes black at the end, should stay on the next up when it ends


comment:
You might want to also lift the generic "Onto the next task.." audio to place here, too, since this one doesn't have an ending like most others


comment:
3rd option.."Alright. Let me call the customer..." change question mark to period.


comment:
Feedback on this screen is off. This is feedback for the 2nd voicemail.  Check the script for correct feedback text.


comment:
Programming change on this one. If the learner selects the 2nd option - "What can I do to help?", they should get the middle feedback. ** Derrick is treading water.  Good call on the  following up with Derrick and the customer, but you missed a good coaching opportunity with Derrick. He's struggling with prioritizing so help him build that skill instead of doing it for him. **


comment:
Nick, I want to keep the overconfidence aspect of the FES's email, so let's revise the intro and VM text a bit to make it stand out more.


comment:
The title should be "Get a rescue line!"


comment:
VO text: (to be validated with SME's) change to .... study manager must evaluate what action must be taken before the site can continue to enroll"


comment:
Should we indicate where to start and go clockwise?


comment:
this is in the right order in the course, but in the menu, you've got the improantce screen first. Just needs to be fixed in the menu


comment:
you need to define TCED. It's not been defined yet in the course.


comment:
remove the word "employees" in first sentence


comment:
is this course branching? why am i selecting my role?


comment:
I know you're still working on this. just be sure it folllows the format of what we did for the managing sites re-send. http://bottomlineperformance.com/clients/Lilly/NGD/ManagingSiteOverview/Alpha2/story.html


comment:
matt - this is your call. If we do module wrap-ups here, we need ot maek sure they are in all of the courses and part of the template. I'll let you and sharon decide.


comment:
your text is running out of your text box


comment:
in incorrect feedback, remove the exclamation mark from the middle of the first sentence


comment:
font in thought bubble doesn't seem to match the rest of the course


comment:
I would love if in these scenarios we could make the answer options shorter It's really hard to have this much text on screen and make choices.


comment:
i'm fine if you don't record audio here for alpha - just be sure and delete the current audio :)


comment:
when i come here for avoid errors, your turn was already unlocked too


comment:
this would be an opportnity where you could refer them back to the process. Matt has an icon he used in his course that you could include in this section


comment:
you need commas around ,a study manager,


comment:
images need to be revised for readability. it's too small and they look weird dropped on the screen


comment:
there's a typo in the first sentence on screen, but not sure what it is. Maybe missing the word "add"?


comment:
is this related to the previous example or a new one? I think you need a transition sentence on this screen.


comment:
matt - please work on the layout of the screen. I think it's all of the boxes, but my first reaciton when looking at it was overwhelmed


comment:
we need to anchor these boxes on the screen somehow. Also, even when I enlarge them, i still can't read the text.


comment:
so is what's on screen the tced? If so, then that makes sense.


comment:
i am confused by the instructions of what i am supposed to do.


comment:
it's too subtle to know what i picked. Needs to be more obvious which one is selected.


comment:
Proposal to change donor center to blood center. Some donor centers are only collection centers and don't do any testing.


comment:
Strange question. Also, does not build on any knowledge shared previously.


comment:
Question is too easy. It seems obvious that the second generation would have better performance. Why not change question " ____ assay has better specificity than that of Architect in serum and plasma". With the options Elecsys Anti-HBc II and Elelcsys Anti-HCV II


comment:
Re: Ag...we milk cows, and slaughter hogs


comment:
try again button doesn't match rest of course.


comment:
what document is this from? How does it relate to the TCED? we need some context for this activity


comment:
is this related to example tceds and protocols from the previouso screen? Do i need to be able to look at those to find the right answer?


comment:
the first and last text boxes aren't centered in the bubbles


comment:
it looks like when i click the people it takes me back to the previous layer but with the old intro text. put first set of text and all three initial state people on base layer. on click each person, show popup. those popup layers with descriptions should be set to "do not hide other layers." then whenever you click each layer, have triggers to hide/show other popup layers only. then after you click all three, have it 1. hide intro text. 2. hide all 3 original people. 3. show decision tree layer. then you can have the people on your decision tree layer show the other popups also, but it won't hide everything and you can keep your buttons there.


comment:
center align and bold the text in the documents


comment:
"Trial consent elements document (TCDE)" looks to be wrong font. also bold it


comment:
I personally would take it out for now, just because the others don't have them. But I understand why it's here. For the sake of this alpha round, I would remove.


comment:
after going through first module, came back to them all being open


comment:
make sure text is center-aligned in the boxes


comment:
keep same background as before. reduce the roundness of your outline box.


comment:
check some of the hover states (text moves)


comment:
try again and continue buttons in the feedback should be rounded like all the other buttons


comment:
slide name in the menu has a typo for "Consistecny"


comment:
apply same graphical edits as previous practice


comment:
either move her back to the left side, or have the transition wipes come from other direction. if leave in current position, move the text boxes more to the left away from the LA.


comment:
update instructions to click Next button when both clicked already.


comment:
maybe increase the size of the first, longer one to be same width as the second one.


comment:
same position/wiping comments as before. the text boxes arent aligned in the boxes and the second one is very close to the LA hand. maybe just move them to the left more


comment:
dont think you need the purple box around the answer choices. think you can reduce size of the images of the right bc they can click to zoom in.


comment:
i think i clicked something wrong because the text changed but now all it says is to click the next button thats still hidden


comment:
I edited and added comments to the script. It will be sent over through Basecamp.


comment:
Transcript option should be present at the bottom to be consistent throughout the course.


comment:
Should be "an" FES, not "a" FES. Check the course for any additional instances of this.


comment:
Derrick response bubble: "OK. I thought I was being helpful, but I can see why its better to stick to the facts." Changes "its" to "it's"


comment:
Derrick response bubble: "Ok. I understand what your saying." Change "your" to "you're"


comment:
I would change the yellow box text here to: The meters shown are placeholders only. We will make the meters that display here dynamic based on how the learner scores in the scenario in the alpha version of the course.


comment:
this module still says "Avoid Errors" in top left


comment:
Coach question - What do you say to continue the conversation? - add a space after the comma in the first answer option.


comment:
I couldn't choose the response "No. The FES has things under control." option at the end.


comment:
I don't see John's change to the title here - it still says "Asking Probing Questions"


comment:
will ensure all zoomed-in versions of images can be full-width scroll bars


comment:
unbold "to" in first instructional text. also make sure this gets the darker color.


comment:
trying to think through this screen, will send something


comment:
add resources on Learn More to the resources layer in master


comment:
underline first bullet to further signify it's a link... also the font looks smaller for the bullets?


comment:
edit text - process should always be referred to the Closeout Sites process (no shorting of title)


comment:
check at the story view if any slides you added have the default back/next/submit button checked on. that's why the player looks bigger


comment:
as you're working, remember to only include the five roles that are in the process map


comment:
insructional text for 2nd module refers to the 3rd modules


comment:
be sure and check your UI. Module refers to an old module


comment:
make sure instructional text is the darker gray color


comment:
I'd like to see some pull quotes or something happening on screen while he's talking


comment:
just make instructions "click the next button to continue" and remove start


comment:
I've talked with matt a bit about this one but i think the easiest thing woudl be to break this into several screens. doing the multiple choice quetions inside of the slider is a little clunky i think


comment:
Recommend you use matt's - review the process button here so that they can refer back to it.


comment:
Home button in the menu isn't going to main menu slide


comment:
the more I look at this, the more I don't think that the slider interaction is the way to go


comment:
i don't think your screen title is right


comment:
change 2nd half of sentence to "let's learn more about....


comment:
matt - is the instructional text correct here? or is it next button or arrow?


comment:
UI added standard storyline buttons on this screen


comment:
include the review the process button on all of these examples


comment:
check you feedback boxes on all of these screens. Just making the font smaller is not the way to get more text on there. change the size of the box instead


comment:
check your back button throughout the course. I've found several spots where it's not working correctly


comment:
ill help you revise this... will send some mockups


comment:
use arrange flip horizontal so his hand is on the left edge of screen. then have the bubbles go behind him but not past his back.


comment:
check that the fade layers are animating fade on and fade off


comment:
The title of the screen leads me to believe this will be a troubleshooting video. I would prefer it to say Weekly and Monthly Maintenance Video Library


comment:
My previous comment does apply to multiple screens


comment:
these popups will need to be scripted... why dont you prioritize creating the layers (copy paste them over and over) and writing what they are. then we can discuss how to get the interactivity in there.


comment:
Is this picture that we are zooming in on suppose to be crooked?


comment:
The voice over does not say the entire statement that is on the screen. She left out for tips on preparing solutions.


comment:
when you click try again, change all the selected states back to normal.


comment:
replace the guy with an image. will send


comment:
"Click the Next button to continue." 

Also the new state for that text box seemed to change the first paragraph from what it was before? or at least move it?


comment:
move the person over to the right so isn't covering up text as much (plus there is white space there) and remove any other states. i was able to click her and turn her grayscale


comment:
"Click the Next button to continue" and make it darker


comment:
update this based on the new template posted last week


comment:
at the very end of the audio 00:28 I can't hear her very well. Is she saying cobas c packs or cobas e packs? This is crucial since only the cobas e packs require time to warm up to room temperature.  She needs to pause after she says cobas and then say the letter "e" and then say pack


comment:
The software screen is small and blurring. Is there any way to make it bigger so that we can see the maintenance task clearer?


comment:
She never says to click on the Execute button.


comment:
We never show them the screen with the Monitor button.


comment:
The sound with the red X is quite loud. Lets tone it down a little. I don't want anyone having a heart attack while watching this video


comment:
We need to show them the screen where the Monitor button is. We might need to start indicating where the button is located on the screen since they are not always a different color ie yellow.  We want to make sure the operator's eyes are focused on the right spot of the screen.


comment:
The Wait Restart screen comes up too fast. This screen should be shown in the video after the air filters are cleaned.  The video makes it look like it almost happens immediately, rather than 2 mins later.


comment:
at 00:37 we need to point out the alignment pins.   the video is cut short and we don't see the second silver screw being screwed back on.


comment:
00:33 The picture of the plane crash was disturbing and I don't want our customer who might have had an experience with a plane crash or have a fear flying see that.  I am okay with the radar picture but lets delete the plane crash.


comment:
at 00:45 we talk about cleaning the inner wall behind the mixers. Do we have a video of me doing that? Did we film a different angle so we could see the mixers on the inner wall?


comment:
The lead in to this video said we were going to replace the photometer lamp but the video is about Replacing the Reaction Disk and Cells.


comment:
Not entirely sure how to reword it, but the "recruit study participants" seems misleading to me, as does the title including "study participants". Ultimately, we do not recruit them really, the sites do. This may need to be revisited in wording.


comment:
Wordsmithing suggestions here. "Site and trial changes affect whether a site continues participation in AND IF THEY CAN BE SUCCESSFUL IN a clinical trial." "We can avoid THE RISK OF HAVING sites that do not meet..."


comment:
I don't know this process map well, but based on prior discussions, all "site approver" responsibility was to be the CDL. Therefore, the CDL would be both Site Manager and Site Approver in this case. Should that be called out, that the Site Manger and Site Approver can be the same person?


comment:
Under Requalify the site, what does "without the need for site approval" mean?


comment:
There are 4 "click on me boxes" here, but not all 4 are showing up, you have to scroll to see the 4th. I can guarantee a lot of people will miss that. Think you need to figure out how to size it down so it is all one screen viewable.


comment:
I would recommend updating "Tyrell" to "Dr. XXX" and putting in a picture of an identifiable HCP, like a physician with a lab coat or in scrubs.


comment:
In the "bad" choice here, you could say "the site's participation in the trial may be delayed or their activities may not meet regulatory requirements at all times."


comment:
In the bad choice option, I would say "study coordinator" rather than site manager. 1) Site manager is a term we label our Lilly staff and 2) the coordinator is the most appropriate role to be identified here.


comment:
I struggle with the "good" choice here. Ultimately, the CDL/site manager is the one that should be identifying this, it does not rely on the CTM for this. I think this would be better labeled as "Communicate Appropriate Actions" and having the pop-up say that the site manager ensures the site does not enroll without an appropriate PI in place and that the PI change process is communicated to all appropriate internal personnel.


comment:
The "good" choice here needs to read something like "Document necessary change information" and then the pop-up should discuss additional evaluation, in this case, a PI Change evaluation. We have required documentation around PI change, including a PI discussion. This is not currently in the pop-up box info, so it reads a little false.


comment:
Would recommend removing "site" from the "good" button. Some people will think of site changes as things like location rather than PI. It all is just "Change".


comment:
Protocol Change Pop-Up: I think this needs to be changed. 1) It should read "All MAJOR protocol changes need to be assessed, AS IDENTIFIED BY THE COPM." Additionally, the ICF change is not a good example here, we do not do reassessments/qualifications for site changes. You should use something like a major procedural change to the protocol.


comment:
Addition of a Satellite Site. I think we are trying to get away from the "Satellite Site" language and move toward "Satellite Location". Recommend update to button and first sentence.


comment:
Regarding the "quiz" questions, 1/2 of them had a pop-up with "correct/incorrect" and half just said "that's right" on the next screen. Recommend all have a pop-up for each answer.


comment:
Can you take the word employees off? I'm not sure it is needed now.


comment:
When I click the dropdown to see the course navigation I move to the next screen automatically.


comment:
Can you update the letter to have Vihaan's name?


comment:
Can we number the bullets? And add a To in front of the second one so they are parallel


comment:
The pop-up text is the same in both bullets. Update the second popup


comment:
This is exactly as scripted but I hate this screen. ;) 
What if this was a circle divided in to three parts with each part labeled and as you clicked each part you got this text to the right or left? I don't think they all have to be on screen at the same time, so you could make the font bigger on each.


comment:
Can you have a placeholder screen that comes up when they click play so they see that the animation will start in a new window? Then the next or continue button from that screen can return them to questions.


comment:
This screen should take me back to the main nav instead of the next screen.


comment:
The course progress meter doesn't seem to be keeping pace, but maybe I'm not as far along as I think! Keep an eye on it.


comment:
Let's avoid the word questions since it was the course map: Just like Vihaan, you might still need more information to help you navigate the rules and management of your LTG. It can be a little confusing! The next screens cover a few common questions....


comment:
None of the buttons above work. We need a resources screen with information to the client to send us the PDF referenced here. What is typically in the links for the other buttons? Does OneSource have them or can some be removed or contain notes to the client about determining what they'd like to have here?


comment:
This screen does not have a click next when you are finished instruction. I think it is intuitive, but I suspect that most courses spell it out


comment:
Again, provide a list in the resource pop-up of what we need the client to provide.


comment:
Nevermind on the comment about the meter. I just wasn't as far as I thought! All good.


comment:
don't need the LA for this screen i dont think. also i can click each person that comes on and change them to grayscale


comment:
my gut says you dont need the rollovers, but let jenn confirm


comment:
check that the non-interactive photo characters don't have additional states


comment:
check your font on the feedback buttons. it also looks really big


comment:
this screen automatically advances after a couple tries? is that supposed to happen>


comment:
the new image will fix the process map illegibility


comment:
make this layout one with the lily watermark on it


comment:
need the roles on the left here. let me know if yo uneed hlep


comment:
dont fade out at the end (leave everybody on screen) and then have click next instructions


comment:
are you only explaining this phase of the process or the whole thing?


comment:
please send me transcript so i can source some photos for you


comment:
check the hover state of your buttons. changes shape


comment:
maybe you havent made all the first rnd of edits yet. "Click the Next button to continue." and check font in purple box


comment:
remidner to update this based on new template


comment:
random line to the left of word "species"


comment:
First black block should disappear after instruction.
Otherwise to many text in the screen.


comment:
Text on card hard to read with the background with lines


comment:
Low noise levels is a reach based on the dialog...hard to translate "wants to escape noise of the city" into "needs a quiet generator"


comment:
Canadian learners should consult CSA codes and standards, as well as TSSA in Ontario, the RBQ in Quebec and CSA in the other provinces.


comment:
I noticed the following items. It appears that the information on this guide is for the old Legacy product. 
"	First slide it talks about integrated mounting base and plug and play harnesses neither of these are options on the new air-cooled product. 
"	On the load shedding slide it says only Cummins offers load management standard on the air-cooled product line That is false. Generac includes 4 load management, relays in every transfer switch. Theirs is easier to use than ours because we require relays or contactors for anything over 12.5 volts.
"	On the Remote Monitoring slide. It says nothing about being able to operate the unit through the phone application. This is something that separates us from the competition significantly.


comment:
Swabs are then placed in a Universal Transport Medium    Melanie to advise


comment:
It is not a culture

Sample is collected using a ....


comment:
After closing the program you have to start al over again


comment:
change to:
I think I have an infection on my leg. There's a large swelling spot. It feels warm and is very tender when touched


comment:
MRSA or Staph Aureus infection [disease]


comment:
After speaking to medical affairs, I think it is best we change the test for MRSA/SA patient for:

"I am going to have elective surgery on my knee and I need to get a screening test"

Please ignore my prior comment,as it would not be representing symptoms and chose to change to indicating he is going for surgery and he needs to be screened


comment:
change to:  MRSA or S. aureus [disease] 
instead of S. aureus colonization


comment:
change to: MRSA or S. aureus [disease]
instead of S.aureus colonization


comment:
This is out of order. This should be the middle screen of these processes screens.


comment:
I am not sure if you talked to SMEs about this, but as I've said, the only roles we should be referring to are the ones in the process map. Those are: Study Manager, Site Manager, CRP/CRS/CP, CBSO, Quality. 

My recommendation is that you only include five images on this screen and use the standard functionality that describes the roles one by one


comment:
when i come here after the 1st module, i need to click "what's the impact". but the instructional text tells me to click early termination


comment:
is the data manager from the SMES? cause I don't think it's in the process mpa, but i haven't dug into it. Make sure the answers here match something that can be found in blueworks.


comment:
did you guys decide to refer to the site manager (or study, i can't remember which it was) as the monitor here? If so, be sure and reference it when you introduce the roles who plays the role of the monitor


comment:
i had to click each cirlce several times to get it to work


comment:
provide some context of what's happening here. Include either a VO or on screen transitional statement from the previous one.


comment:
middle paragrpha sentence that starts with specifically isn't a sentence. i'd combine with first sentence


comment:
i'd prefer that this is on screen text so that we don't have to find voice over artists for this section.


comment:
what does this image represent? A site won't typically clear out of the buidling. They would continue with their regular work.


comment:
audio level on this screen is much lower than in the rest of the course


comment:
agree with matt, he needs to help with images. This also needs some pull quotes


comment:
scren title should not be "introduction"


comment:
do not capitalize study team in the first paragraph


comment:
the text is coming on a hair sooner than it should in relationship to the red box


comment:
2nd red box is coming in too early before the text on top of it


comment:
i don't think "lists rules" is worthy of a call out box. I would just have the 2nd one on there. Also add a reference on this screen where people can find it.


comment:
Your functionality works here, but you need some addiitional intro/context. I'd add: Each (insert icon) represents a required change. Click each (insert icon) to review the edits and see how they compare to the ones you selected.


comment:
Add a note at the top of this: No changes were required to this section.


comment:
1 of the objectives should be " describe the process for selecting a site"


comment:
The slide header mentions downstream impact - should be changed to roles in the process or roles and responsibilities.


comment:
... "didn't wasn't" - typo in the sentence


comment:
Revise VO to say: "examples range from changes in location, PI, protocol, and/or site processes.  The site manager must assess the change, complete the necessary documenation, as applicable, and notify the appropriate parties of the change and any next steps"


comment:
The way the process is represented is confusing. The scroll down option.
Users at first view will see the no-path of the decision diamond. If it is "no" to that question, the site does not need to be instructed on it's status of ready to consent and enroll.


comment:
"Assess Enrollment Continuation & Active Study Participants" bow - provide some examples of when a study manager would determine to stop enrollment. E.g. a PI leaves the site and there's no sub-PI to replace him. Or there's a site location change.


comment:
Split in 2 separate screens? The yes path and the no path


comment:
"Has there been a change that triggers additional evaluation"? Add a pop-up box to that decision and provide some examples of when a change would trigger an additional evaluation


comment:
Box "Notify IWRS of Action Needed", add for example: when a gap exists between the PI leaving the site and the new PI taking on responsibilites, then the IWRS contact needs to be informed to disable enrollment.


comment:
Propose a pop-up box for the red highlighted box "Assess Change & Determine Required actions".
"The Site Manager assesses the change and how it affects the study. Based on the type of he or she will detrmine next steps. For example a change in name of the PI because of marriage or divorce will require different action and notifications than a site location change."


comment:
Closeout Sites box:
Change wording to "If the site wasn't requalified following the change, proceed to closing the site"


comment:
Process map changed - please use most up-to-date map


comment:
Need to change visual to most up-to-date map


comment:
Focus on late phaze only. Process the CDL/CDC would follow.
The Human pharmacology, FHD studies will be covered in a separate module.


comment:
Trial Planner is now the correct role instead of "Site Strategist")


comment:
Site two: Research processes are centralized within the university.


comment:
Site 4: "Research teams are part of individual departments"
Site 4 is not different significantly for site 2. Combine site 2 and 3. Have 3 sites instead of 4.


comment:
Add a statement in the scenario, this is a trial with a confirmed advertising fee.


comment:
Provide instructions, a transition, to says what will happen in the next screens


comment:
Typo in Celcius
change to "Freezer that has a auto-defrosting -20 degree Celcius freezer"
We do not want an auto-defrosting freezer.


comment:
Change Drug Area to CT-Material storage area


comment:
The illustrated application breadcrumb and the application breadcrumb found in VG 3.2 application(my screen at least)are different (e.g., VG 3.2 displays "home" icon and "dashboard" icon only)


comment:
Monitoring phone calls may be overheard and source documents are accesible to others.


comment:
Change to... Filing cabinets with patient records. The universtity recently switched to an electronical medical record system.


comment:
CLIA is a US specific acreditation, make it make generic "lab accreditation is on file"


comment:
Screenshot of "Task List" does not match the new Dashboard "Task List". Shouldn't example screenshots be representative of the new software?


comment:
The intro says we will be re installing the cell rinse nozzles and cell covers but the video is about replacing the photometer lamp.  We just need to switch these videos.


comment:
a fax machine with international faxing capabilities.


comment:
Version 3.2 contains eight (8) statuses for entities associated with the Inventory Manager. The displayed Inventory Manager screen contains only severn (7)?


comment:
Wrong intro for this video. The intro stated it would be Replacing Reaction Disk and Cells. But the video is about reassembling Cell Covers and Cell rinse unit.


comment:
remove "only" in exam room description.
The site has 2 exam rooms (make specific)


comment:
We need a new screen capture that shows the e module in Standby and the c module in Incubation Bath Cleaning (wait restart)


comment:
We need the screen that shows the Monitor button.


comment:
We need to change this screen capture.  It needs to be the System Overview screen, since we are talking about ordering cals/QC


comment:
None of the 4 sites and scenario's check for the actual study requirements. (Access to x-ray etc). We should use these somehow in the scanario's to make a selection decision.


comment:
The bullet points need to come in a little faster so you see the point when the audio is saying it.


comment:
Version 3.2 software WIP displays Fourteen (14) selections and screenshot provided in training contains only nine (9). The newly added ones are: Validation Assessment, Validation framework, Associate Entity with Framework, Validation Plan, and Validation Summary.


comment:
Monitoring area: a bullet on wifi access (important as we start impelementing eConsent)
Key points to be added at the end. What items are important to make a decision.


comment:
The screen needs to be bigger so we can read what is on the screen.  Can we highlight the buttons that need to be pressed so that the viewer can follow the software steps easier?


comment:
CMI needs to be spelled out as "Cummins"


comment:
In the grey box, "how we strive to deliver Legendary..."


comment:
In a addition to "WIP Projects" and "Projects Under Approval," the new VG 3.2 version contains another section at the bottom labeled "Completed Projects."


comment:
This is difficult to make a conclusion.
Add more detail to the scenarion "this is an add-on site, there's only 9 months enrollment left"
Focus on the time it takes to get a site ready. Highlight this for the different sites.
Incorporate the study requirements as part of the tour/conversation. 
If one of the sites doesn't have access to the study specific requirements they will immediately not be selected.

Add a disclaimer that every study is different and that multiple factors and situations may influence your decision.

Need to assess the level of risk - it's a judgment.


comment:
We need to delete the audio about turning on the main water supply since we never turned it off. This happens at the 1:10 mark


comment:
Hard to see pick out all the rinse stations since the green boxes are already in the shot. Can we bring them in one at a time so we can be sure the operator sees each one.


comment:
This question was a bit confusing as the header says "6 Factors Influencing Blood Screening" and there are only 6 topics listed.  I felt like I needed to have 6 factors in the box.


comment:
Same as previous comments. Screenshot needs to be updated. However, if this is JIT, do we need updated screenshots?


comment:
On this screen, I was clicking on the label (green box) below each customer image.  For one of the statement options, "This customer is price-oriented..." I kept trying to click on the Leave Me Alone box, but getting a pop-up message that said I had to select an answer before submitting.  When I finally gave up and clicked on another label, I got the pop-up text for the incorrect response.  I didn't realize you could click on the customer image. But it also seems that there is a "submit" code behind the "leave well enough alone" box.


comment:
"Veinovia residents are a little different. They prefer the night.." --> why? do we want to specify that they are vampires or not?


comment:
Donor doesn't always receive an invitation to donate?


comment:
is "waste" here waste of material or also of time etc (lean term, like discussed during the 1st pilot workshop day)?


comment:
not validated to NAT for cross-contamination? --> "because of cross-contamination?"


comment:
"compromise sample integrity and lead to cross contamination of samples"?


comment:
heavy looking, maybe smaller font size, lighter colours?


comment:
pathogen reduction:
- This has no consequences for Roche.
- Once this BEcomes available and approved for red cells, there might be consequences for Roche


comment:
typo in Adaptation of LEAN (consequences for Roche)
- AdapTAtion of the product....


comment:
I think we should rethink the answer options


comment:
The continue button does not appear. I fixed this for beta! ~Amanda


comment:
give them control over the pace of this on screen text with a button


comment:
There's no course title in the bottom of the UI on this screen


comment:
This on screen text is still not right. I've sent you a screen shot so you can get it fixed.


comment:
Is missing the last sentence!

The cobas(r) Liat(r) System delivers definitive results in 30 minutes or less.


comment:
".. you will be able to:" instead of "... you should be able to."


comment:
"four target customer types": it's four customer types; target customer refers to focus on sepcific ones out of these four.


comment:
"Identify RBSS strategy, value proposition, and solutions."
I find the verb identify here a bit suboptimal.
Is it "Position RBSS in context of it's strategy ...?"


comment:
Please recognize that the flow of the blood, the market trends and regulatory factors may vary in its specifics market by market. This coure intents to provide principle aspects common across markets, or refers where applicable to specific examples. 

Products of the RBSS portfolio are not commercially available in all regions. Please refer to your local situation regarding availability. Serology portfolio in addition is not available in USA, Canada and Philippines due to patent and license restrictions.


comment:
Seeing Ysabelle's comment: yes, it might not be fully understood by everyone in the right context.
In addition, some of our customers are doing night shifts to be able to release the blood in time.

Is there any better way to formulate that intro?


comment:
"Are you ready for this journey?"
If yes, then click below to color the map of VeinoVia.


comment:
Add an additional comment that the course will take approximtely xx minutes and can be stopped and saved in between / or needs to be taken in a row.


comment:
"Identify the flow of a blood bag in a Donor Center":
Describe the flow of the blood from donor to patient.
(at least that's what the Stoker Dam intro refers to what this session is about)


comment:
Step 1, second page:
the blood given for testing is not "donated"
the "three tubes" are too specific here and distracting from the point of being first tested nd the returning
"In some countries, first time donors may start by providing blood for testing and be asked to return only once test results are available to donate blood."


comment:
The Needs and Desires page, second sentence doesn't make sense. It starts with "New Technologies". What does that mean? Interested in new technologies? Wants new technologies?


comment:
Step 2:
We always talk about the importance of IT: Aren't at the stage of administering the donor questionnaire the barcode labels for the tubes and bags created, being unique to the donation event, i.e. containing the donor info + the donation date? In some countries with unique barcodes for several testing tubes, in other countries with the same barcode on multiple tubes? Would that be relevant to note here, as it is related to the environment our solution is working in?


comment:
For Challenges, please clarify the second bullet to read "Labor costs and workflow concerns".
Also the last bullet does not make sense. A challenge is a "solution to the problem of the future". What does this mean?


comment:
In comparison to Cepheid, the 5 menu items we have does not address "efficiency".  Please replace with one of our statements about fast TAT.


comment:
Step 2:
- Recommed donor history questionnaire?
- We do not explain the "why" of such a questionnaire:
"The donor history qestionnaire is designed to aid blood establishments in evaluating a prospective donors history relative to current known blood safety risks and is used to decide if the prospective donor is eligible to give blood."
- I would avoid brackets:
"The questionnaire asks about sexual activity, illegal drug use, travel history, infectious diseases and medication taken. 
- Agree on last sentence


comment:
Step 3:
Would delete three to four.
The term in some countries should refer to the time the blood is taken, nit the three to four tubes.


comment:
Please replace all of this page with following:

Desires connectivity across devices
Needs to monitor quality control and reliability of results across operators


comment:
Up to half a liter of blood is donated into the whole blood bag. A specific sampling systems on the blood bag diverts the initial blood during blood donation for donor testing into multiple testing tubes. The bag, test tubes and the donor record are labeled with an identical bar code. 
The blood bag contains anticoagulants, usually CPD, CPDA1, or CP2D, which becomes relevant for our tests of retestog directly out of the blood bag is required in specic cases.


comment:
Please avoid brackest, but use a comma.
Brackest put sth to minor relevance and then you also can leave it out.


comment:
We talk upfront about the separation into red cells, plasma and platelets; and even plasmapheresis in addition.
Why are we talking here only about red blood cell and platelet transfuson and keep the plasma out?


comment:
Blood is tested for ABO blood broup, infectoius diseases by serology, and where applicable also by NAT


comment:
Mayor of VeinoVia:
The further information on the bottom doe not provide further information re the regulations as such ar GMP, but the tests used in European countries. Thus I would propose to add a link for further details on regulations and provide the information which tests are used in minimum and then refer to further test information in Europe as an example


comment:
Still the factors and trends are confusing, and even more the game.

Can we make the game to sort it by market constraints versus market drivers:


Market constraints:
- wiser use of blood
- pathogen reduction
- centralization
- increase in global regulations
- increasing cost pressure and budget constraints

Market drivers
- Elevation of blood safety, especially in emerging markets:
- Introduction of NAT
- Introduction of chemiluminescence for Serology 
- Globalization: emerging pathogens
- Increased access to healthcare in emerging markets
- increase in blood donations to meet demand in emerging markets


comment:
Why do we start collecting blood bags here and not already with the stoker da game?


comment:
See initial comment by Nathalie, which I do agree with:
Why do we call out Pathology lab customers? Recommend changing to IVD customers.


comment:
In some cases we say "who sees providers" some other "who considers providers..."
I would reommend to use considers, as the trem who sees providers might not be correcty understood by each non-native speaker, depending on culture


comment:
Keep me ahead: is it loyal to the leantes company?


comment:
Keep me comfortable:
is it about brand loyalty, or is it about sticking to what she knows in general?


comment:
We know best:
again, is ot about brand loyalty?


comment:
Leave Well Enough Alone:
He's trying to survive wiht what he has within his budget constraints


comment:
I had given long feedback on the "expects to find positive test result"
In addition also to use the first one to describe the general difference between donor centers and IVD labs:
- testing to diagnose a patient with their product being a test result vs testing to suport the manufactring process and to ensure the safety of the final product: a blood bag
- the second one can be used for the difference in expectations for the prevalence of infected samples
- the third one for sensitivty (being equally important) and the relevance of specificity/ additional consequence for a donor center
- the fourth one should cover the additional regulatory hurdles for a donor center


comment:
I would ot use status-oriented, and if, not in brackets


comment:
Are we shure about this order?
The test can be done only right?


comment:
I used the back button at one point and ended up hearing the older version of the video with the male voice. I'm not sure how this happened but wanted to point it out.  We need to make sure that is gone


comment:
Are we sure that Leave Me Well Enough Alone is usually government-funded?


comment:
These customer descriptions should match the ones given at the intro screen


comment:
I would propose to have all four cards for architect, prism, panther and tigris at the screen here, even add a fifth one for the Abbott automation and then mix the questions.


comment:
Are we sure? Abbott is also claiming LEAN processes.
I think what is relevant is that we can offer it across the complete screening portfolio.


comment:
What is the value of picking one single assay?
Should we then also speak about the other updates or better performance of certain assays?
On the other hand, we would like to promote the portfolio approach


comment:
It needs to be specified that we are talking here NAT reagents on cobas 6800/8800.
The Serology reagents are not in the process of getting FDA approval


comment:
Again, pls specify the FDA approval of reagents


comment:
Consistency in naming

Step 1: Recruitment - Donor is recruited
Donor is recruited to donate
Step 2: Reception Donor Centre - Donor questionnaire is reviewed
Donor questionnaire is administered and reviewed
Step 3: Health Check: Donor's Health is checked
Heamoglobin and blood pressure are measured
Step 4: Donation - Donation is given
Half a liter of blood is donated into the whole blood bag
Step 5: Blood Bags - Blood Components are separated
Blood is separated into ...
Step 6: Blood Tubes - Blood is tested for diseases and blood type is determines
Blood is tested for ABO blood broup, infectoius diseases, and may be NAT
Step 7: Quarantine - Blood is stored in quarantine
Blood components are stored in quarantine while blood is tested
Step 8: Transfusion Lab (Hospital) - Blood type is tested agains the blood type of the receiving patient
Blood bag is cross-matched with blood of receiving patient
Step 9: Transfusion - Patient is receiving the blood component
Patient receives the blood component


comment:
I fin the use of "donor center" a bit limiting. Why not blood center (which in my opinion covers more of the vein to vein process vs donor center which could be a center where no testing is done)


comment:
..."because you need" change to "because you want" otherwise sounds like they were forced to go through this training.


comment:
I find it's not very clear that there are 2 possibilities:
Whole blood, Plasma.
Maybe introduce them first and then provide the details otherwise it may seem like two sequential steps.


comment:
Could the VNN tower be more red/visible ? I found it hard to find where to click the first time.


comment:
Could not find the typo mentioned by YK. Adoption seems correct to me.


comment:
Also, I feel there is too much focus on wether an item is a factor or a trend, which is not that important. Key is that the learner remembers the item.


comment:
The first time I did it, I didn't understand this was a question. I thought I would learn more by clicking each item. I'd suggest to add the question above the green boxes.


comment:
I think, it was a great idea to focus on the main locations and to provide additional info separately. Much clearer now.


comment:
When you make a mistake, statement about FDA does not appear in answers.


comment:
It would be nice to have the option to personalise certificate with name


comment:
Updated screenshots needed to fully represent VG v3.2 environment for this module.


comment:
update audio and CC with correct title - Reviewing


comment:
magnifying glass gives me a 404 page not found error.


comment:
I believe you need to consistently capitalize site manager on this screen, in the various popups.


comment:
directions - "or click the Next button to continue." as you're not going to another milestone.


comment:
I think it needs to be "Click the Next button to continue" to be consistent with other pages, right?


comment:
still needs Click the Next button to continue when you come back after completing all three activities.


comment:
Do a global check - sometimes the guide is italicized and sometimes not. I would italicize.


comment:
It won't let me un-select text. I feel like I should be able to change my mind.


comment:
You need to update the directions to tell them to click the highlighted sections, then click the paper icon...


comment:
How do I submit my selections? This seems weird to me. If you've already ok'd this functionality with Jenn, then ignore me. Otherwise, I think we need to talk.


comment:
There isn't anything to scroll through here. I think directions need to change.


comment:
You need to update this screen with the updated template from Matt - you should have them click Next not exit.


comment:
Jenn's comment about adding the note "No comments..." You should leave the opening text as it was, and add that line in the red section. Right now, it gets lost.


comment:
"Perform Liquid Flow Path Cleaning" is an e 601 module task


comment:
Clean Incubator Water Bath is a cobas c 501 module task


comment:
The wording on the screen is hard to see.  Is there a way to zoom in to the message we are looking at?


comment:
When the radiator filter is being put back on, it is hard to see where it is being placed.  The camera angle needs to be different or the steps need to be separated and filmed from different angles.  Perhaps mention the tab at the top that holds the filter in place.


comment:
In addition, briefly pause while pointing out the 2 alignment pins


comment:
Ops Manual p. c-89 says to only use gauze pads moistened with deionized water for the photometer windows.


comment:
When replacing the reaction cells, may want to add comment:  Be careful not to touch the optical surfaces.


comment:
The audio goes quiet after the end of the transcript but you can hear shuffling. Please can you end it right after the words are done?


comment:
add more information about the connections on the tubing to the water tank (Line up the collar...)  see RDU video for water tank for reference.


comment:
In this page, I could not hear any audio. If you can add an audio in this page, I think it will be more effective.


comment:
We need to scroll down in order to click all highlighted boxes. I think that many people don't scroll down, and they will miss some boxes. Therefore I recommend you to reduce the size so that we can see all boxes.


comment:
Red Text is not shown in this screen. Red Text is used for instructions.....


comment:
Can voiceover start with spelling out what the TCED abreviation stands for?


comment:
Change MoH/ERB/CA site to Ministry of Health (MoH)/Competent Authority (CA)/Ethical Review Boards (ERB) and/or site.


comment:
Instead of having the scroll bar at the right, can this be put on 1 screen - to avoid confusion for the end user


comment:
Perform Quality Review:
Add to the pop-up box that this needs to be repeated as long as there are findings in the quality review.


comment:
Distribute Trial-Level Consent pop-up.
Ask SMEs for wording, but I would propose to say that "All approved trial-level ICFs are distributed to the affiliates (how?)." 
Delete "and communication to the study participants begins"


comment:
Start with "I am from the German affiliate..."


comment:
In the text bubble change to "I need to consider my other affiliates too!"


comment:
not sure about the wording "calls for an exposure number". the ICF mentions how many people have already been exposed to the drug


comment:
There's an error in this scenario. The protocol doesn't list risks, this comes from the risk profile and the TCED shown doesn't show the study procedure. The learner can not pick a right answer


comment:
In the feedback after selecting the answer - the risks are in the TCED, its' the study procedures that are missing


comment:
no matter what answer selected here, it always says "incorrect" - what is the right answer?


comment:
Jennifer - Should we include Health Literacy resources?


comment:
I have heard feedback that the scroll bar to scroll down and see other pieces of the process map is confusing. Can we either add an instruction for learners that they need to scroll down or see the piece of the process in 1 screen?


comment:
Typo in pop-up for do-not)use process?
"local IR"... should that be "ERB"?


comment:
For Site Manager, delete the 1st sentence listing the roles


comment:
CBSO - spell this out "Contract/Budgetting Support Organozation Representative"


comment:
CRP image - can we have someone without a labcoat? Our CRPs don't wear those :-)


comment:
Data manager isn't listed in the options, but should be selected as a correct answer?


comment:
Is Maria the person working at the site that is closing? This isn't a site manager. Propose to change to Study Coordinator


comment:
The e-mail address for Maria shouldn't end with Lilly.com as she is from the site. Change to "hospital.com" or something like that


comment:
Also Erin's e-mail adress should end with "Lilly.com" as the site monitors we use aren't Lilly. Change to "TPO.com" or something like that


comment:
Change Site Manager to Study Coordinator


comment:
I checked and the Business COTA doesn't do this. Change to "Erin updates the internal database, which automatically feeds into the Lilly IMPACT database."


comment:
CRP and Quality wouldn't be in a hospital setting (nor a labcoat for CRP). Can these images be changed?


comment:
End of the voice over "... this will hopefully ensure patients are safer"...Sounds strange. Can a transcript be sent?


comment:
Did this come from the SMEs?
I don't think that a submission package needs to be prepared. A communication for early site closure is created and promptly provided to the site/ERB and regulatory agencies. The CRP/CRS can be consulted for creating this communication.


comment:
Under Consent Approver, remove Site Activation Manager

CPA stands for Clinical Pharmacology Associate


comment:
Under reviewer delete reference to Site Activation Management and CDL.


comment:
Under reviewer, who is "The Manager" in the 1st bullet? Should be the Study Manager?


comment:
Under the ICF Approver, remove reference to Site Activation management and CDC/CDL


comment:
Under Reviewer and throughout all the course remove references to Site Activation Management and the CDL roles, they do not apply here.


comment:
Typo in Monitor Review Cycles. "No" "know?"


comment:
There is no context in the first few slides for where this process fits.  I would add something like. "The Reviewing Site Generated Content is part of the process to "Develop Recruitment & Retention Strategy and Content, under the "Develop Strategy to Optimize Enrollment" area of the Engage Sites and Study Participants workstream.  I would add a click to see a view of the process map, with this specific part of the process called out with a red box.


comment:
Should we add what "red" text etc means? E.g. Red text is used for instrcutions


comment:
I didn't see the changes requested in the email that I sent to Beth on 9/28. (noted below)  This change should be made to the title and all references in the course.  The process maps have been updated with this information.
Laura followed up with me about the question of clarifying the scope for the Site-Generated Content process  she did agree to changing the process name/naming within the steps to Review Trial-Specific Site Generated Content, which all also impacts any of the references within the course.


comment:
Add "ICF Collabroation Site"
Address: http://lillynetcollaboration.global.lilly.com/sites/ICF/SitePages/Home.aspx


comment:
"Musts" when referring to processes makes it sounds like these are regulatory and/or business requirements.  The only requirements in this process are they must be reviewed and approved by the site manager (red boxes).  Suggest changing to "To optimally perform this process, you need to:..."


comment:
These are not the participants in the "Develop Trial-level Site Generated Enrollment Content" part of the bigger process.  The Site Manager is the only role that performs this process.  He/she may consult with other experts (e.g., CRP) but this role is sole-ly responsible.


comment:
per previous comment, red box should only highlight the Site Manager role


comment:
this is what I was looking for earlier in the course - can this be moved up?


comment:
For this course, the individuals should already have had the overview of the "Develop Recuritment and Retention Strategy Content Overview"  What they need here is the "what is this part of the process and how does it fit".  So you could use this same process map but zero in on the milestone where this falls (Content Reviewed, Finalized and Distributed) and the role "Site Manager".


comment:
per comment on previous screen, this is not relevant to this course - and should be covered in the Develop R&R Strategy and Content Overview. Should be removed.


comment:
I don't see any boxes on the screen to click on.


comment:
focus of this module should be on the "Review Trial-level Site Generated Content, so I expected "See the whole process" to reflect that process, not the whole Develop R&R Strategy & Content process map.


comment:
This screen content jumps right in without anchoring to the process.  Suggest something like:  This process starts with the site manager receiving trial-level site-generated content, which could include different types of advertising materials (for example, print ads, radio or television ad content).  Then the first sentence on this screen makes sense. (could also show that part of the process highlighted with a red box or could link to it).  

The last sentence is incomplete--are you asking for help completing it?  it should be advertising content generates by our clinical research sites.


comment:
Feedback on the Flyer advertising - in comment #2, spell out "IP".  Also, I tried to provide feedback on that screen and got an error message, so had to go back to this screen


comment:
the last sentence - study is spelled incorrectly.  I would also add an example where it says "add the study number" - put in an example number


comment:
I really like the use of examples here.  I think these are very helpful in understanding what to look for.


comment:
I don't see a triangle to click - not sure how this activity is supposed to work.


comment:
now I see a triangle - it didn't appear until I clicked on the "Done Selecting" button.  Need to fix that on the first screen.


comment:
wording from OPS manual p. c54
"Disconnect the quick release connector by rotating the release collar until it lines up with its key.
Pull back the spring-loaded collar to separate the water hose from the tank."


comment:
General question - I wondered if we had decided to show a progress bar for audio or not?  I wanted to pause and replay and wasn't able to


comment:
I would suggest:  the approval process will take longer and which can cause delays in sites being able to recruit patients for the study.


comment:
Home button brought me back to this screen - should it go to the first page of the course?


comment:
at around 0:45, may add a caution comment about the weight of the water tank that is being removed:
From Ops Manual, p. c-55:  "The water tank can be heavy. If the tank is too heavy, pour out sufficient water until the tank becomes light to carry."


comment:
at the very beginning, I think narrator says "c 601" instead of "e 601"


comment:
1st question "Can you tell me about your consententing process? What is your role versus the PI's role?


comment:
Add an intro for the CDL to say "Hi, I'm (name) from Lilly etc " some general starting conversation language.
Then  "I'd like to start of with talking about your processes"... then continue to consenting and recruitment questions.


comment:
Refer to previous screen for feedback on the ICF question


comment:
How would the CDL know the site uses a database? From pre-work?


comment:
"I'll make sure I'll ask her. Can you please describe the consent process?".


comment:
I take the patient into a private room, review the consent in detail the consent with the patient, then the PI comes in and reviews the consent with the patient and answers any medical questions. The patient is then given some time to reflect.


comment:
It sounds like the PI isn't involved in the consent process at all, so there would be a lot of follow-up questions. This isn't how that conversation would go.
Maybe the scenario and conversation should focus on just 1 topic, e.g. informed consent. Point out that if you hear something that is not right you need to follow-through - identify red flags.
ask the learner "what option would require follow-up questions"
1 option: show the good answer
2 option : the answer given in the scenario here and then after that give some example follow-up questions.
SMEs can give examples of good follow-up questions.


comment:
Remove first part of ICF question. Start with "could you please describe your consenting process"


comment:
Agree with SV comment...suggest rewording last sentence to "We need qualified sites so we can meet enrollment goals and obtain quality data which will allow us to fulfill regulatory requirements needed to get medicines to patients."


comment:
Under WHEN and CONSENT APPROVER, do we need to explain what it takes to resolve the change?


comment:
in transcript, reorder to match the red boxes and eliminate the key patient considerations line.


comment:
Adjust opening to say "The pump package includes..." and end it with a period.


comment:
on radio ID popup, update directions to just say Click > to continue. as we reordered pages.


comment:
if they come back to this screen via back button, need them to be able to move on without having to re-click everything.


comment:
update directions to "Click > to continue."


comment:
Update text to:  Try it:  See if your solution works.  Try it using the ABC checklist.


comment:
This screen should have the new c 501 hardware shot.


comment:
You will use the ABC checklist along with the information you've gathered to identify a valid potential solution.  At that point, you're ready to follow the rest of the troubleshooting process by trying your solution.


comment:
Update text to:  As you can see, the ABC checklist is a core tool that you'll use every step of the way. Click the iPad below to see how the hardware tab can provide you with even more information.


comment:
I tried putting each of the wrong answers in to make sure they each said incorrect.  the first time I did it, after putting in the second wrong answer, the slide automatically advanced to the next slide.  I then went back and tried each one again, this time after I put in the second wrong answer the whole thing locked up and I had to restart the training.


comment:
The response for question 2 when I chose the wrong answer is not quite right.  Please change to "Not quite!  There is a risk that the trial will not meet its enrollment projection."


comment:
Change last option to, "To date, Canada has achieved 89% of its total allocation of patients"


comment:
I'd like to change the correct answer for which contingency action would be the best choice.  Although the one that is there already is valid, I'd prefer to list one that is more important.  Please change second option to "Consult with Product Delivery to ensure there is sufficient clinical trial material for Canada to enroll more patients than their initial allocation."


comment:
The "See the Impact" slides needs to be updated:
"Because you proactively consulted with Product Delivery, additional clinical trial material was able to be shifted to Canada and the country was able to continue enrolling to their maximum potential and ensure the trial enrollment remained on target."


comment:
in the Mitigation, change "Drug Delivery" to "Product Delivery" and change "stock" to "supply"


comment:
Trigger: "...less than 75% of their plan to date for two..."

Contingency Action: "...so that the trial planned study enrollment is met."


comment:
Screen auto-advances without having to "Click to enter"


comment:
Intro text is from course #10. Please update to: This course gives you the opportunity to show what you know about using CMRI to locate private market reports and data, with an assessment at the end."


comment:
Intro text - extra hanging period at the end of the paragraph.


comment:
Change title to "Welcome to Viewing EIM data with CMRI" to be consistent with other courses.


comment:
Make "person" flush with bottom of the white background.


comment:
Intro text - extra period at the end of 2nd sentence.


comment:
Resource-specific prices "That's right!" feedback box: Change to "Resource-specific prices are a core function of CMRI. Five- and fifteen-minute prices are available for each resource."


comment:
Feedback boxes don't line up with the answers selected. Double-check these and confirm against the script (edited below):

Resource-specific prices are a core function of CMRI. Five- and fifteen-minute prices are available for each resource.
Megawatt schedules are a core function of CMRI. You can find the five and fifteen minute market awards for each resource.
Base schedules are a core function of CMRI. Day-ahead and real-time base schedule information is available.
Market power mitigation results are a core function of CMRI. If a resource has the potential for market power, mitigated bid information can be found on CMRI.


comment:
The script shows a screen before this with icons for CMRI reports - are we not doing that anymore?


comment:
Change directional text once all boxes have been clicked to "Click the right arrow to continue."


comment:
Fifteen minute market (FMM) schedules popup - Add a hyphen between "Fifteen" and "minute" in the title.


comment:
Fifteen minute market (FMM) schedules popup - 1st sentence - "In CMRI, you can see..." (add a comma after "CMRI")


comment:
Fifteen minute market (FMM) schedules popup - make "Quantities" lowercase.


comment:
Ignore previous comments on adding a hyphen between "fifteen" and "minutes/minute" specifically when it refers to "fifteen minute market." This edit still applies in cases where it is "five-minute interval" "fifteen-minute interval", etc. We can talk if that is unclear!


comment:
Fifteen Minute Market (FMM) schedule prices popup - make "Resource-specific" lowercase.


comment:
Fifteen Minute Market (FMM) RTD schedules and prices popup = 1st sentence - "The RTD schedules prices display is laid out in the same manner as the FMM schedule prices report." (Add "The" to the beginning and make "schedule" and "prices" lowercase.)


comment:
VER forecasts popup - I don't believe we've defined VER yet; change title to "Variable Energy Resource (VER) forecasts"


comment:
Fifteen Minute Market (FMM) RTD schedules and prices popup - need to define LMPs - change to "locational marginal prices (LMPs)"


comment:
Validate settlements and expected energy popup - Does the title need to have "report" added to the end?


comment:
Validate settlements and expected energy popup - add a space between 2nd and 3rd sentences.


comment:
"Locate reports and data based on specific scenarios" (remove the 1st "on")


comment:
"...it could mean may be delayed or even terminated for lack of enrollment."


comment:
I'm not aware of any others, are you Christa?


comment:
add a period to the second bullet of the first list.


comment:
in note, New needs to be italicized (part of course title)


comment:
for #4, line can't point to the divot at the top - the cut out part of the half circle do-hicky.


comment:
Picture of site 2 is wrong: this picture belongs to site 1.


comment:
weirdly enough, if I click on the grey onscreen text beside the video, it changes...


comment:
go ahead and add in the line "Secure the pump using the four suture loops." to the transcript. Add "Note to Medtronic: When a revised video is provided, we'll update the audio to match the revised transcript."


comment:
not only does the grey text change when clicked, it also changes when video completes. Only have directions change, to say Click > to continue.


comment:
white man still has iStock watermark, I believe. Check his tie.


comment:
stopped pump popup, add final sentence that says "A stopped pump results in loss of therapy, which may lead to a return of underlying symptoms, drug withdrawal symptoms, or a clinically significant or fatal drug underdose."


comment:
popup 3 - add word "undiluted" before remodulin in first bullet.


comment:
popup 1, bullet three, adjust to say "...from a pressure activated sleeve valve which..."


comment:
opening text, change devices to therapies.


comment:
add "of" after all in second line of opening text


comment:
M in neuromodulation needs to be lowercase


comment:
we need a different african american doc to replace the implanting physician. we've already used that guy in a different role.

If you get me an african american woman doc, you get bonus points...


comment:
do we have enough room for the directions to be on their own line, above the questions?


comment:
needs to be unlocked when they come back, so the learner can move on.


comment:
need comma after account in last sentence


comment:
remove first sentence - the rewrite should have replaced it.


comment:
when I clicked the references button, the direction text changed.


comment:
it looks like the " on the italicized statement might somehow be part of the references popup.


comment:
actually, it's not just the direction text that changes when you click, it's the whole text box again.


comment:
needs to say "have orders in place for the temporary line one day..." (they're not removing the temporary line, they would be removing an existing IV lines. But we're not going to open that can of worms)


comment:
change opening sentence to "pump, catheter, and programmer,..."


comment:
add'l supplies popup - needs space between 20 and mL in line 2.


comment:
each time they come back to this screen, they want the directions to update with the next section title.


comment:
need (treprostinil) after remodulin in the top line of videos. then doesn't have to be in the bottom line.


comment:
can we get a little blue check mark next to each video as you complete it? something to show you've watched it.


comment:
instead of making them watch the video 5 times (since it's so long) can we just have 4 windows open a placeholder screen that says "video segment here, when revised video received" that way the next button will activate without spending 25 minutes watching the same thing over and over...


comment:
update the video transcript to include the line " Do NOT to wipe the catheter after flushing it." and add note to Medtronic saying "Audio will be edited when new video is received, to match revised transcript."


comment:
add Note to Medtronic: Waiting on revised video.


comment:
Add same note to Medtronic about waiting on revised video. (I'm having you add the note to screens where they made an edit we're not making)


comment:
the first icon for prepare pump needs to take you to the screen where you can pick from the 5 videos


comment:
in the question text, sutureless is still spelled wrong


comment:
ongoing follow up - missing "weeks" after 4-16 in line 2


comment:
capitalize Implanting Physician in second to last line of follow-up popup


comment:
also capitalize PAH Physician to be consistent in same popup


comment:
mitigation strat 1, add "they pump" at the end.


comment:
suture ties popup - line two change securing to secure to be grammatically correct.


comment:
remove "that" from line above the red boxes.


comment:
could you make this white box look a bit better? I was thinking maybe make it rounded, anchored to the left, and include the screen title?


comment:
Transcript disappeared after 3rd sentence and had to be reopened.


comment:
2nd sentence: make the "B" in "Balancing" lowercase.


comment:
Last sentence, audio and onscreen last bullet point don't match up. Pick one and use consistently.


comment:
2nd sentence: Suggested edit "The limit is defined as the lowest amount from either a) the remaining transfer capacity of an intertie after all contracts have been fulfilled, or b) the lowest manual limit put in place by the balancing authority on either side of the intertie."


comment:
replace bullet 2 on main screen with "The catheter body measures 80 cm in length when attached to the pump using a sutureless connector."


comment:
popup 2 - bullet 1 add the word body after catheter


comment:
popup 3, replace fist bullet with "The catheter body is attached to the sutureless pump connector."


comment:
1st sentence - add a period at the end of the sentence.


comment:
Last sentence: Change the comma after "sources" to a colon.


comment:
The layout of this screen is weird. Let's remove the bullet point and end the sentence with a colon. Add the word "Learners" to the beginning ("Learners locate reports..."). Then, list the items below it (beginning with "View day-ahead...") as bullet points.


comment:
Note to ISO box: There are 5 scenarios described onscreen, but we call out only 4 in this box. The number of scenarios should match.


comment:
Note to ISO box - add a space between "VER" and "forecast" in the 3rd item.


comment:
Transcript - change "SC" to "scheduling coordinator" both times it appears to match the audio.


comment:
Review the scenario popup - Change "SC" to "scheduling coordinator" both times.


comment:
1st answer option - "Day-ahead", lowercase "A"


comment:
3rd answer option - "Real-time", lowercase "T"


comment:
4th answer option - "Expected energy", lowercase "E"


comment:
Question 2 of 2 - intro text: use consistent capitalization based on question 1 of 2. Change SC to scheduling coordinator.


comment:
For these 2 questions, have the learner start at the beginning to retry the questions if they don't get both right to be consistent with other courses.


comment:
Intro text: 1st sentence - "Learning agent explains key points from the You try it module."


comment:
Lower directional text so it is visible once all 4 key points populate onscreen.


comment:
Bulleted text - remove the space at the beginning of each bullet to line them up.


comment:
1st bullet - add an "s" to pluralize "include"


comment:
For other courses, when we say "simulation", we're referring to a Captivate sim. I'd change this to "scenario" instead.


comment:
process map has changed a bit - need to update it (from the "Proceed as needed"gateway


comment:
Change from sponsor-generated R&R English Content to Sponsor-Generated R&R Master Content


comment:
may need to reword this as the process has changed for this part of the gateway


comment:
When you click on boots, I left out a plant. should say phos acid, granulation, and animal feed ingredients.


comment:
are they called "obtain approvals" or is it "Ensure to obtain approvals..." Just asking (you did it exactly as it was in edit)


comment:
i did not get the right instructions on returning to click the Mod 2 button. The mod 2 button opened up (no glow though), and the instructions were still referencing mod 1


comment:
may be internet issues now... but when i click the gateways button, i dont go anywhere


comment:
gate 2 has gold words but dark gate. is this intentional?


comment:
add "Overview" to course title in the red box


comment:
There is something clickable in the upper right corner, above the Steps to Implant.


comment:
Is the "New" italicized at the bottom. It should be if it isn't.


comment:
Can we add a play/pause to the animation like we did for IT 1000? It goes on so long, I feel like that would be helpful.


comment:
the resources page in this section wasn't updated. Still has note to MISO.


comment:
Here the resources popup works - but we say Click on. Should just say Click the resources below... also that can be in black text. doesn't have to be blue.


comment:
This doesn't totally match up to what I gave you in the word doc for directions, but I suppose I am ok with it if you think we are good with less animation than what I had thought we would do?


comment:
Let me send you some more of the green grass so it can be anchored to the bottom of the content area without the transcript covering up visuals.


comment:
this screen needs to be revised - sorry, I'm guessing my edit was 100% clear. the client wants it to work like the what would you do screens in the other rounds of the activity. Becca needs to have multiple choices on how she should respond, rather than saying she should ignore the email. Call me and I can talk you through it.


comment:
Both What is an ETSR and Energy transfer schedule limits pages are coming to the same place in the feedback tool


comment:
Add space between 5th and 6th sentences: "non-EIM e-tags. One of those..."


comment:
Sometimes I click Feedback and come to where it is grouped with previous page, and sometimes it is to a new page in the feedback tool....


comment:
Probably want to remove the triggers from the image here and just have them click next to view these in order.


comment:
here's something fun - the Menu button doesn't appear to work. can you do a global check?


comment:
When I went back here, Complications and Risks didn't show as completed.


comment:
I'm now on the Summary screen, but seeing feedback that was given on other previous screens in this module. I think you've got some cleaning up to do in the feedback tool setup


comment:
Summary screen: text in gray box 3 should be aligned at the same X coordinate as boxes 1 and 2


comment:
Summary screen - gray boxes 1 and 2 - center text vertically within the box - both are down a little low


comment:
Summary screen, transcript - add a period at the end of the first sentence


comment:
I'm now on the Wrap Up screen at the end of the course and coming to a feedback page linked with a bunch of other screens again


comment:
On Events that can prevent an alarm: Debris: description is worded awkward. Change to "If a probe is covered in debris, it cannot read properly"


comment:
Let's move the feedback up to look more consistent with the first question. The feedback isn't coming from the chick, so I'm okay covering her face. I know the text is shorter - I'm okay with same size box, with some empty space. Make sure to add either continue button or instructional text as you did in Q1.


comment:
This is good! Clearly shows how it works. Please insert either continue button or instructional text after all questions have been selected.


comment:
As with previous D&D, need to show some indication of what they missed.


comment:
Oopsie, my mistake. Edit text: "Now that you're starting to get an idea of how you fit into the organization, take some time to reflect as you drive to the store after work."


comment:
Use bigger feedback box, consistent with Monday. Again, cool to cover up Uncle Stan since he's not supplying the fdbk. :)


comment:
I'm calling shenanigans on this image. It looks awful, partially because it's an illustrated folder on a photo of a car seat. I'm game to use a different image here, but... yowzah.


comment:
FYI, this is what I look like every day when I pick my kids up from daycare... ;)


comment:
Add instructional text/continue button consistent with other debriefs


comment:
Modify feedback box consistent with other debriefs


comment:
Move instructional text below question, consistent with other debriefs


comment:
Shoot - major oversight on my part that this is duplicated. Maybe we could find a photo of a soccer/outdoor scoreboard, and put key points there?


comment:
Graphic edit: Write "MENU" at the top of the pages. Delete the pencil.


comment:
I like this graphic, I just don't think it's going to work. To-do's will likely be too long (and would look weird if not in handwriting font) and newspaper would have to look clickable (or be held up already) to show key points from the course. Let's use a placeholder for now.


comment:
Edit text, "Click any day to view the sections again, or click next to exit." For DP, we can insert an "exit" screen; not sure if they will have a certificate or not that would replace it.


comment:
I like this series of questions, but the overall interaction is a bit long. Has there been discussion on including a FAQ section in the QRG for the learner to refer back to these answers?


comment:
Just a recommendation, not required: For the two callouts related to Outage Request Summary and the Warning Summary: I'd recommend one of two things - change the color of the callout box to a light red since we're telling the learner "you don't need this" rather than provide helpful key points; or add an icon at the beginning, like an exclamation point.


comment:
Transcript - 1st sentence - plant maintenance should be lowercase.


comment:
Transcript - 12th bullet - since it is the name of a field in the form, capitalize "Emergency Return Time/Type".


comment:
Recommendation: Pmin re-rate tab - I would change the color of the MSG resource callout or add something like an exclamation point at the beginning, similar to my layout page comment.


comment:
Since Max Energy/Min Energy tabs are essentially identical, I recommend combining the two and showing the 2 images side-by-side in the popup. Same for Load Max/Load Min tabs.


comment:
All blue buttons must be in Futura font. It makes sense, these are a bit hard to read.


comment:
1st sentence of MSG popup - Change "On" to "For" - "For MSG resources,..."


comment:
Do we have a less blurry image available?


comment:
"On" to "For" - 1st sentence, "For aggregate resources,..."


comment:
Screen 2/15 - Popup text says "In this example, GEN RESOURCE GT1's PMax has changed from 100 MW to 80 MW." Transcript and audio say "GEN 1 RESOURCE's PMax..." Need to reconcile, but I can't tell which one it is supposed to be since I saw both of those resources shown in your example.


comment:
Popup at 2/19 - says GEN RESOURCE GT1, but audio and transcript say ""GEN RESOURCE". Appears audio and transcript need to be updated to reflect what is in the popup and onscreen.


comment:
Transcript - CTRL+F - "We're going to click yes here - we do want to proceed." Capitalize "yes" since it is the name of the button, and to be consistent with the rest of the transcript.


comment:
All time entries should be in military time format - 09:30, 23:00, etc. There are a few inconsistencies in this transcript.


comment:
Transcript - CTRL+F - "If you look in the upper left corner..." - audio says "left-hand corner", update transcript to match.


comment:
Intro text - "plant maintenance" lowercase


comment:
Orange data box - 15:30 and 16:30. Add colons to both.


comment:
2nd bullet - "This resulted in..." change "the" to "this"


comment:
It was not clear where I should be clicking. Think we should highlight the icons somehow to direct the user. perhaps remove the red box from around the whole screenshot and only put it around the patient information boxes


comment:
the 'highlighted boxes' are difficult to notice.  Since they are on the edges the red outlines look like they are part of the diagram and not there to highlight the areas.


comment:
Site visit is required if no activity in 12 months


comment:
CPSDS isn't completely defined.  The last S is for 'solutions'


comment:
Can the excel file be set to open in maximized state rather than tiled?  In the tiled view the tabs are not initially visible on my laptop.


comment:
#1 - the instructions weren't clear - maybe add "Click on the underlined sentence that is most important


comment:
Actually I got the sentence wrong - can you just ask the question, Click on the underlined section of the scenario that is most important to consider?


comment:
need play/pause/replay on every audio screen


comment:
instructions say click next to "learn more about participants in this process", which doesnt line up with the CC and audio. is that right?


comment:
I think they should be able to figure out that these are sub items!


comment:
Love that you can zoom in on the reports here!


comment:
Correct answers aren't marked as correct


comment:
On the D&Ds and Select alls, is it possible for the red X to only appear if you selected one you shouldn't have? And green check - does it always appear next to the ones you got correct, or the ones you SHOULD have gotten correct? I feel like we toy with this in every single course, WHY IS IT SO ELUSIVE?!


comment:
Change "Joining the EIM..." to "Joining EIM"


comment:
Ignore the previous comment.  Instead, change the second sentence to say: "Along with the implementation of EIM comes new payments and charges associated with the buying and selling of energy."


comment:
In the intro change "during each market run" to "each hour".


comment:
In the intro change "a simplified market run" to "a sample hour"


comment:
T+75 - change this to read " At T+75 base schedules are submitted by EIM Entity scheduling coordinators and EIM participating resource scheduling coordinators.  This is also the deadline for participating resource scheduling coordinators to submit bids.


comment:
Change T+40 to read "At T+40, if the EIM Entity's base schedules are not within 1% of the ISO's forecasted load, over or under-scheduling charges may be triggered."
Otherwise we should explain more about the sufficiency tests.


comment:
For the attachment, gear the vocabulary definitions more towards the intended audience of Roche employees using the software and less textbook definitions.


comment:
There are more functions that will be available under the Library Menu besides just View Document.


comment:
The eye icon looks different in 3.2 now.


comment:
The roles listed in this slide are confusing.  I don't understand which role is the "Site Approver" since this previously was the COM who will no longer approve sites under the new SOP.  Additionally, is the "Site Manager" the CDL because we are "Qualifying" sites while the COPM "Selects" the site.


comment:
This example is a "stand-alone" research center; however, in the "Monitoring Area" section, there is a sentence that states, "The UNIVERSITY has several cubicles..."  We should change "University" to "research center."


comment:
When referencing temperature monitors for the IP refrigerator, we should specify the type of temperature monitor.  Sites should have a min/max thermometer.  A traditional mercury thermometer is not sufficient.


comment:
I would recommend using "Investigational Product (IP)" rather than CT-Material.  I think IP is more consistent terminology with our SOP.


comment:
Typo for "One locked fridges" should be "one locked fridge."


comment:
Will non-native English speakers understand that "fridge" is a short term for "refrigerator"?


comment:
For the Lab and Drug Area:  When referencing temperature monitors, we should specify them as min/max thermometers because traditional mercury thermometers are not acceptable.


comment:
In the Lab and Drug Area section, I would recommend changing "Drug Area" to "IP Storage Area."


comment:
I agree with the commentary about the study stating it requires an X-Ray but there's no mention of the X-ray in the site inspection.  This is because the X-ray typically is not on site.  At a private site, patients drive to an imaging center for an X-ray.  At a University or Hospital System, the X-ray is in the radiology department, which is in a different area from the clinical research center.  My recommendation is to remove the reference to an X-ray when setting up this scenario.


comment:
In explaining why Site 1 is not the best site, we should be more specific.  For example, the inspection showed the refrigerator has a freezer that is auto-defrosting.  The pop-up screen with this "incorrect" response does not reference this specific point.  It just has general bullet points of what good sites look like.


comment:
I'm not keen on either of the follow up questions because they shift to another process like recruitment and source documents.  The follow up questions should focus on more clarity around the consenting process because the response the SC provided is not sufficient.  The SC states that the PI talks to the patient before the SC reviews the consent with the patient.  The follow up question should be "If the patient has a medical question while you [the SC] are reviewing the consent with her, what do you do?"


comment:
Could we use different pictures of people for the PI and SC?  The pictures we have now follow standard gender (stereotyped) roles.  It would be nice to have a female PI and male SC just to show diversity in our sites.


comment:
I'm not convinced there is enough information about site one to suggest they cannot enroll well.


comment:
The statement, "We want successful sites..." is a little awkward.  I would change it to "We want to select sites that can successfully enroll patients, follow ICG-GCP guidelines (this is in reference to the scenario that lacked PI oversight), deliver quality data, and meet study timelines."


comment:
Remove scroll bar - just have the red highlighted box on screen


comment:
I would remove the "way to go" in the voiceover :-)


comment:
Magnifying glass icon overlaps the word "button".


comment:
Capitalize "elements".  

Edit to say "Combining the information from the two documents creates the master ICF...".


comment:
Edit to say "...the Study Manager and CRP/CRS also play a big role as they are responsible for the quality review and approval of the final content"?????


comment:
Voiceover script changed per DP review (in final alpha script from 10/11) to: "Using ADS is like using GPS. Using GPS does a number of important things: It can identify where you have been and where you are going. It shows the path forward over the next few minutes or hours of your trip. It provides information on how long it will take to get to your destination and will auto-adjust if changes are made. This is true whether the changes are made by you, such as when you decide to take a different road than what the GPS suggests, or when changes are made to your route externally, like when a road is closed for repairs and requires you to be rerouted.

ADS functions in a similar way. By using it, one can see both current and historical dispatch data. It shows the dispatch instructions that will be sent out in upcoming market intervals. As the market changes based on changes you make in your BAs resources, the market adapts and communicates the output to ADS. This is also true when other operators make changes within the BA either manually or through the market interface also known as BAAOP. ADS is really like a navigational tool that responds to real-time resource requirements.

ADS may be used as a standalone application at either the dispatch control center and/or the resource control center. It can also be populated directly into the BAA EMS to integrate with its automated generation control, or AGC."


comment:
A Trial-Level Addendum Informed Consent could be created for many reasons, the most common is when there are procedures that are not required at the trial level for participation.


comment:
An assent is developed when the trial involves minors who have the capacity to make a decision about trial participation.   

Should a small blurb be added that parent/legal guardian consent is still needed?


comment:
Feedback box: "ADS allows you to view critical ISO messages, binding and advisory instructions..."


comment:
What is the difference between the source for Non-Lilly investigational drug/device and source for approved comparators risk language?


comment:
For CRP/CRS - I would make it clear that only allowable risk languages changes can be approved.


comment:
Is there a reason that the study manager is a woman and the CRP is a man?


comment:
For Study manager - could it be revised to say that the "quality review of the content for accuracy before the document is finalized?


comment:
For global audiences, be careful using contractions.  They are not easily understandable by those for whom English is not their first language.


comment:
Medical writers are only assigned to specific actions and not assigned to support overall trials.

Also, if this was identified after approval - then there are other concerns such as quality review and approval that also missed it.  Should this be - when doing the quality review I found that...???


comment:
Or if this is about a trial in progress - then it should be reframed to say...

Your assignment to the trial was requested because an error was discovered...  and then maybe change the thought bubble to say "I cannot believe that was missed in the first version"???


comment:
In this voiceover, it's actually "chorological" rather than "chronological". Since it's short, I think we should re-record this one.


comment:
We need a pronunciation guide for this curriculum - something we do when we send off to the voiceover folks. MW = megawatts, and SIBR = "cyber". I think it's fine to leave for alpha though since it isn't pro audio yet.


comment:
The audio plays and then nothing happens.  The next button does not appear.


comment:
This seems to come out of no where...  what is the connection or bridge to this?


comment:
Depends on the dosing regime and what that includes.  There is no requirement to include dosing amount in the TCED/ICF and many do not include it.  If the dose amount changes, it may not impact study participants.


comment:
Where does one go from here?  This screen will take you to a random question but then does not let one progress any further.  There is no summary or loop back to a main page.


comment:
Add "as applicable" to the popup as study participant categories are only addressed if needed.


comment:
It is not clear that the study is ongoing.  There may not be any trial participants to reconsent.


comment:
For answers 1 and 3 - phrase the same way "Revise TCED according to the process"


comment:
Some transcripts have an extra space at the top. Please remove.


comment:
Need something else to say that 497 is not right...  maybe a popup with the number of research participants or something...


comment:
Back button didn't work.

Remove "sign informed consent" from all tables.


comment:
and possible impact to study participant safety


comment:
The ICF site contains: health literacy resources, archived shared learning, general ICF library, etc...

The restricted trial-level content library is only for medical writers who write the TCED.


comment:
1st paragraph, 6th sentence: when the popup appears, it says RTAS as one word rather than RT AS.


comment:
9th paragraph, 1st sentence: there's an extra space in the word "pop". "Let's silence the incoming alarms.." sentence.


comment:
There was a change made to the VO, but the old version wasn't removed. Please delete the first time it appears: "Here I see an Alarms tab, with all of the columns listed. I have to silence all of these individually. I then click Apply and OK at the end."


comment:
Add an apostrophe into the words "weeks" in the popup box that appears at this VO sentence: "It's a good rule of thumb to request no more than a week's worth of data at any time."


comment:
Remove yellow callout box at the top right.


comment:
Question 2 of 2: let's change the correct answer to the 3rd option "One week" to be consistent with the See it in action module. 

Feedback box: Change 2nd paragraph, 1st sentence to: "When using the Query Tool, it is suggested that your search range be only one week at a maximum."


comment:
When I finish the simulation and click continue, the Simulations Results box disappears but the text remains onscreen.


comment:
No right arrow appears here to advance the screen.


comment:
Updated VO for last screen (steal from course #10 for Edwin's voice): Following this course, youll continue your training with foundational and application courses related to your role. These courses prepare you for hands-on training, where youll get more in-depth knowledge. All of these prepare for the parallel operations phase of EIM implementations, where you will put all of your knowledge into practice in preparation for your Go live date with EIM! Good luck on the rest of your journey! You can close your browser window to receive completion credit.


comment:
Man has left hand up and information is on the right - can this change?


comment:
In pop-up for "roles" add a note after Site-Approver that this role is only for HP trials (exact wording will be given)


comment:
When clicking on magnifyer, text is still small


comment:
Pop-up for Assess Change & Determine Required Action" - remove "Country Study managers"


comment:
Propose a pop-up box for the red highlighted box "Assess Change & Determine Required actions". "The Site Manager assesses the change and how it affects the study. Based on the type of change he or she will detrmine next steps. For example a change in name of the PI because of marriage or divorce will require different action and notifications than a site location change."


comment:
Please add the orange box and text inside it to this screen as seen on the Setup screen of this course: http://www.bottomlineperformance.com/clients/CaliforniaISO_EIM/Bundle3_FINAL/Course7_BAAOP2/story.html


comment:
Add also the PI name change in the VO text


comment:
Adjust intro text box or add a hard return so real-time isn't breaking over 2 lines


comment:
When you rollover Make the connection, there's white above it that covers up part of the blue directions


comment:
Text below each button should be in Futura, not Arial


comment:
Can we have an image change with "ADS functions in a similar way. By using it...." - maybe a basic screenshot of ADS?


comment:
Transcript paragraph 2, sentence 4 - two spaces between BA's and resources


comment:
Screen title should have module title as part of it, so "Make the connection: What can it do?" (fix in menu dropdown as well)


comment:
Study Coordinator is a site staff member.  Lilly staff must declare the site trial ready


comment:
I think this slide is wordy and most of the text should be moved to a voiceover.  

second paragraph end should say 'required versus scenario based fields'

SV?  why does EET need defined here as it isn't used?


comment:
instructions pop up...I wouldn't go thru all the letters.  Can we just say the letters indicate for which trials and sites the row is required as defined in the instructions.


comment:
1. Take out the "Cummins" signs on the buildings; just leave one; 
2. Mission and Vision: have a introductory/description blurbs of what a mission is and what a vision is;
3. "Process Excellence" and "Under COS, functions" and the next - three screens need to go together.
4. "Legendary Service" content looks blur. 
5. Add "The" in front of all "Service function".
4.


comment:
1. If answer correctly, Jose say "Great job class!" - need to be consistent to address individual.


comment:
Screen title should have module title as part of it, so "Make the connection: What I've learned using ADS" (fix in menu dropdown as well)


comment:
This guy was already used in course #14 with a different name/job title


comment:
SV VO text: change to "If the change impacts the site's status of ready to consent and enroll, the site manager must evaluate what action must be taken."


comment:
I click the top left panel, but when I move my mouse, the popup goes away as if it is a rollover not a click


comment:
Rollover vs. click comment happens with all of the panels


comment:
remove the first sentence of onscreen text.


comment:
Message Panel - change receiving to received


comment:
for the direction text, they should update as learners complete the sections to reference the next section. At the start, please say "Click Indications and Contraindications to get started." (sorry, this is an alpha change from a previous set of courses we just got back)


comment:
transcript - capitalize Implantable System in first line. Italicize Get Ready for the Implantable System for Remodulin in line 3.


comment:
the audio needs to replay when you return to the screen. The next button can stay active, they just want learners to be able to re-listen if they would like.


comment:
line 2 of grey text, no (R) after Remodulin


comment:
make the people a little larger to take up more screen real estate.


comment:
comma after adverse event in main body text.


comment:
Other example of when to stop enrollment - new PI, but hasn't trained yet - it takes time to set the new PI up.
If no active patients at the site and the PI changes, no need to stop IWRS.
If a sub-PI is taking over as the PI, and the PI is still around for a while: You make the decision based on wether the leaving PI will still be able to provide true oversight.


comment:
Global - Make sure the section and screen titles are at the same XY coordinates on every page (except those where there's an image with a floating text box). I believe the titles are in the right location on this screen.


comment:
Notification of IWRS - add a note that this is based on discussions with Site Manager


comment:
Is it possible to adjust the layout so that the popup doesn't cover the buttons? Matt - any suggestions?


comment:
Same issue - we can't have the popups cover the buttons.


comment:
make all font size the same on the buttons.


comment:
VO: If the change warrants it, the site manager performs an additional evaluation in order to determine whether the site can continue to participate in the clinical trial.


comment:
Examples of when additional evaluation is required: location change, PI change.


comment:
Transcript - paragraph 2, sentences 2 and 3: real-time (hyphenate)


comment:
"Re-qualify the site": delete (without the need for site approval)


comment:
if you move the directions up to be the last line of the text, then I think you could move the table up. That way the back/next buttons wouldn't be covering the bottom of the table.


comment:
remove "on" from first part of directions


comment:
Love the feedback popups now, thank you!


comment:
second popup, the font gets smaller. I would rather the box size enlarge than the font change sizes.


comment:
can we enlarge the photo of Emma here? Or even use a different one? Matt, your thoughts?


comment:
need to add "Then, click >  to continue." Be sure to bold click and the arrow


comment:
Correct feedback - again, if we need to enlarge box please do. Also I believe text should be grey, not black.


comment:
treatment history and hemodynamics have different spaces between bullets and text. Make consistent (don't care which way)


comment:
Transcript - last sentence: the word "whether" is typically used when you are comparing to things, so this sentence reads weird since this doesn't do that. Suggest rewording to "This column displays any active records for the time period, and the type of active records."


comment:
same recommendation about moving directions up to give you more space so back/next aren't covering table.


comment:
the 1 reference needs to be before the :, right now it looks like it's above the :


comment:
click needs to be bolded in line 2 of directions


comment:
remove "on" from first line of directions


comment:
popup up 2 - the text got smaller. please make the same size and increase box size if needed.


comment:
add "Then, click > to continue." as a final line of directions. Bold click and >


comment:
anti-coag popup - italicize "Implant Overview" course title


comment:
grey sub head should be "Case Studies" on this screen


comment:
same comment re: font size and color as on previous case study conclusion screen


comment:
fix bullets in Hemodynamics, Current Symptoms, and Treatment history to match from a spacing perspective


comment:
adjust directions so that the back/next aren't covering the table.


comment:
globally, on all three of these case study pages, remove "Determine her candidacy." from directions.


comment:
"Assess the change" 
While assessing the change, the site manager performed all the necessary assessments and steps to determine if Dr. Tyrell can be qualified as the new PI.
Dr. Tyrell needs to meet the qualification requirements of the study.


comment:
can we get blue checkmarks on the first two pictures, in the lower left and a red x on the third in the same spot? That way they can see which patients they should move forward with.


comment:
Site Managers makes the call to stop enrolment at the site (not trial!).


comment:
On main menu, Paitient Case Studies never turned blue. Also, not sure how the feedback tool thinks on Surgical considerations right now...


comment:
Transcript, sentence 2: resource-specific (hyphenate)


comment:
Scenario : revise as it is confusing
The current PI is expected to leave the site prior to all aprovals, such as ERB approval, being in place and the new PI being qualified to conduct the study.


comment:
audio works correctly here - globally, audio should replay when learners return to a screen.


comment:
Bullet 3 on screen - "...create custom filters, and..." (filters should be plural)


comment:
please make text in line at left with the screen title.


comment:
Transcript, very end - add a comma after count


comment:
references popup from top menu - please make sure they're in the same order as what you have on the References screen.


comment:
references popup - check the top navigation. References is duplicating and showing up over the safety info button for some reason.


comment:
Transcript paragraph 2, sentence 4 - add a comma after start time


comment:
the "Vision" line needs to be in the same format as the other two.


comment:
remove on and the "" around menu in the third line of text


comment:
1st paragraph, last sentence - I think we are missing a word here.. should read "...as they are entered manually, not on a routine basis." (add the word on)


comment:
Paragraph 3, sentence 3 - having that that is not correct English. Suggest changing this sentence to read "I can select a range up to 90 days, but I need to keep in mind that this could lead to an enormous.."


comment:
Download the ADS Query Tool User Guide button - make this the standard button style and use Futura or Arial, not whatever font this is currently


comment:
red text box isn't the right red from the brand. needs to be the same color as back/next buttons


comment:
somewhere in this section you have default player buttons enabled because the bottom player is extending much lower than it should


comment:
section title should be "Getting Started" in grey text


comment:
screen title should be Main Menu, with grey section text Getting Started


comment:
Let's make the first letter of the buttons lowercase - market intervals, remains the same, dispatches


comment:
Correct feedback - "By using it, you can see..." (Change one to you)


comment:
need comma after complications in last bullet


comment:
ensure all popup text is same grey as onscreen text (I can't really tell on this monitor if it's grey or possibly black)


comment:
This is the first screen you come to after clicking the button from the You try it screen at the beginning of the module, but it is the 6th in the menu dropdown. Looks like a few things are out of order in how you advance using the next button vs. the order in the menu dropdown.


comment:
confirm all popups use same grey font as onscreen text.


comment:
transcript has the wrong color font, I believe. It should match the transcript from the learning objectives screen


comment:
change screen title to "What You Will Learn" onscreen and in left nav


comment:
make the "- Patients should be aware..." a bullet like the others. ensure bullet color matches font.


comment:
same as when this was in you try it - make draggers lowercase other than the acronyms, so dispatches, remains the same, market intervals


comment:
you can also shorten the columns' width to give you more space for back/next


comment:
same, shorten columns' width so back/next don't overlap


comment:
always "Click > to ...." 
NOT "Click next> ..."


comment:
check that your references and safety information layers match up with the template.right now the old references button is still on that layer and the safety information button moves


comment:
also UI: the hovers for your buttons are off. please replace


comment:
this layout is fine for the modules, but their disabled state should be the brown, not lighted blue.


comment:
hide directions to click > until after audio finishes


comment:
i would bold the headers before the bullets or add a colon at the end of those 2 lines


comment:
have the 3 people coming out from the bottom of the screen, waist up.


comment:
i'd make the bottle much bigger, with the warning bubble coming out from behind it.


comment:
i like this layout but it kinda stands out. can we keep the text where it normally goes with the bubble behind it, keep the background, move the guy to the right?


comment:
per Kristen's notes about the popups: looks like your font size may be slightly bigger, so if you reduce it down, it may give you more room. you could probably make your body text box a little narrower and the buttons shorter but taller (so they may go onto 2 lines) to give yourself enough room for that longer popup


comment:
similar comments here. you could have all 7 bubbles extending out from left side of the screen. that way they are all one line and just stacked on top of each other. if that doesn't fit, i think reducing font size in the popups and making them narrower should work because there's less text in these


comment:
i'd add an image here for sure. maybe just the generic pump in the body one. i think you could also have the chunks of text come on one at a time as the audio goes on. this screen just is a little stagnant


comment:
remove the background on these. too busy


comment:
re-label continue as "Close" here since you want them to click > to move on.


comment:
i'm able to click the radio buttons for both columns which remain selected. can you change the state of the opposite button to normal when one is selected?


comment:
same thing about putting the text where it normally goes. not sure what this layout is adding in this case. then you can make the scroll bar bigger so it's easier to read.


comment:
global - the > button shouldn't be active until learners have made their choice


comment:
remove "the" before Menu and "tab" after it.


comment:
remove "the" before Help and "tab" after it.


comment:
same screen re-layout comments as the other one


comment:
Continue doesn't take me anywhere? can we have that be the "jump to slide" trigger and hide the next button


comment:
i think the next button takes me to the wrong slide from here


comment:
edit third box to say - Roles of team members managing patients with the Implantable System for Remodulin.


comment:
remove "on" after clicking and remove ' around Menu in line 2


comment:
make image be full screen with white overlay bar
(see here: http://bottomlineperformance.com/clients/Medtronic/ImplantinPractice/Beta/story.html)


comment:
Section title incorrect - should be "Build Your Implantable System for Remodulin Team" with the second icon.


comment:
Section title needs to be "Build Your Implantable System for Remodulin Team" for all screens in this section.


comment:
bullet 4 change to say "Remodulin (treprostinil)"


comment:
in directions, change word study to trial


comment:
you have to make the 1,2,4,5 bigger and blue so they know they're clickable. If needed, you can put them beside the table title to give yourself more room.


comment:
for treatment overall chart, put the 3 next to the title, rather than outside of the scrolling section.


comment:
for plasma popup, make the footer ("Plasma treprostinil levels...") the graph title. Put the 3 next to that title.


comment:
below the "Hours Spent in Care" graph, add the following statement "The mean delivery system management time was 2.5 ± 1.7 h per week preimplantation and decreased significantly (P < .0001) to 0.6 ± 0.8 hour per week at 6 months. Delivery system management time was assessed before and after implantation by asking patients to estimate how many hours per week were spent managing their delivery system, including time spent in travel to and from, as well as in, the PAH clinic."


comment:
Benefits popup - remove period from bullet 4 in first section and bullet 2 in second section


comment:
benefits popup - fix the line spacing between bullets so it's consistent with the risks popup.


comment:
benefits popup - remove the last sentence "You will learn more..."


comment:
Ha-Trang, if we ditch the woman, would we have enough space to lay this out so the Benefits and Risks popup could be open at the same time? Either by making the buttons long and narrow, with popup content under them in a column or using some other layout? What would you recommend?


comment:
when you update the section title, update the direction text to use the new section title


comment:
change screen title to "Build Your Team"


comment:
PAH team popup - the female doc appears to be floating. The two guys are anchored to the bottom of the screen and she's not.


comment:
pah popup - line three, make implantable system lowercase


comment:
Other HCPs- add comma after during in line 2.


comment:
main screen - anesthesiologist never greyed out


comment:
Anesthesiologist popup - sorry, Ha-Trang, I made a mistake. Put a period after physician in line 2. Add "PAH patients may have increased surgical risks, consider the use of a specialized anesthesiologist," before such as.


comment:
bullet 1, update to say "Remodulin (treprostinil) and..." instead of just Remodulin.


comment:
update onscreen text color to match other pages - I believe it should be grey, not black.


comment:
onscreen text appears to be wrong color.


comment:
this edit applies to refill screen - page numbering in feedback tool appears to be off here.


comment:
Patient selection popup - need to add other PAH clinical team staff around the doc.


comment:
Patient selection - end first sentence after "ideal."


comment:
Patient selection - add "(treprostinil)" after Remodulin in second paragraph


comment:
main onscreen text - end sentence after path. (delete "that will help...")


comment:
when all three are clicked, change directions to say "Click > to continue."


comment:
This needs to be updated with the new references Leo provided, alphabetized. Be sure to keep the Thalin one that is already listed.


comment:
I know it was an edit, but do not capitalize Implantable System in second bullet.


comment:
replace reference 2 with reference from Leo - LEO: Which one should she use from the list you sent her previously?


comment:
plasma levels - lowercase treprostinil in bullet


comment:
online prework doesn't stretch all the way to the next box. Check what it looks like when In-Person is open - see the lighter box going all the way to the next tab?


comment:
Good Job with the email, but an important document to collect is the "Site Signature and Delegation of Responsibilities Log"


comment:
I think there is confusion for me as to the site manager and the site personnel.  This seems like a site person not the Lilly site manager.


comment:
The reference layer on the slide master needs to be updated with the new reference format that I sent.


comment:
Here is the reference for 2 Bourge RC, Waxman AB, Gomberg-Maitland M, et al. Treprostinil administered to treat pulmonary arterial hypertension using a fully implantable programmable intravascular delivery system: Results of the DelIVery for PAH Trial. Chest. 2016 Jul; 150(1): 27-34. doi: 10.1016/j.chest.2015.11.005


comment:
references need to be hanging indent. So the first line sticks out over the other lines. You see an example on the slide master reference page - the last reference has a hanging indent.


comment:
Again -  Need a hanging indent for references.


comment:
I would suggest changing the color of the button when clicked and viewing that buttons info.


comment:
Here the VO says blueworks, I have seen other places say BWL, should there be consistency?


comment:
The bullets on the 'Do not use" pop-up don't make sense to me.  Are the bottom 2 bullets tasks? Or are they other reasons to land here.  Will "Do Not Use Process" be a process in BWL? If not where do they go to find it?


comment:
As a site manager, I am offended that the "SAM" character looks so much more casually dressed than the others.  Could that character be in business attire as well?


comment:
The CRP Pop-up should mention patient safety.


comment:
By not reaching out to the site- in addition to delay transition would add impact on PI oversight and patient safety.


comment:
Once I clicked only Quality, it will not let me guess again?


comment:
Instead of the "Trial Must be delayed"- maybe site continuation into the study might be jeopardized or affected


comment:
Assess the change- suggest "site manager reached out to the site and evaluated requirements that would qualify the new PI on a timely manner for a smooth transition."

Impact on assessing shouldn't be limited to time/money, include patients protection safety having continuous PI oversight on the study. Would mention patients first and then "this might also have timeline/timeframe (choose wording) and financial impact."


comment:
Header: Site Manager now understand the timeline...as CDLs we usually don't know how much this might take. Site Activation works with the site on paperwork needed and communicate with the site when this process is completed. If we want to put a timeframe as an example it can say "In this case site manager estimate that the process for the new PI to take over would take about 2 weeks..."


comment:
I disagree. The site  manager receives and files much of the documentation.  The correct answer is both site manager and monitor.


comment:
Continue pt. enrollment- should say "the site/or site personnel continues enrollment"-not site manager. 
I understand that Active patients are allowed to be seen (by qualified personnel) what we stop is the screening.


comment:
The second answer has typo af should be at


comment:
Communicate the changes to the study manager- study manager should not be used. CDL/Site activation communicate the change impact to the site so box should say "Site Manager Communicate with the site "
then "Site manager communicate to the site that as per the scenario enrollment should be stopped and IWRS will be notified accordingly"


comment:
Lilly/Quintiles sQuality Work Plan on the Simplicity SharePoint site


comment:
Heading: not clear, site can't assure CDL that the PI will be ready in 2 weeks this is dependent on several players: ERB, Lilly and site


comment:
Assess the change- REVISED previous feedback, statement used evaluated wording when this state is assessing change impact, suggest:  "site manager reached out to the site and discussed impact on the change including requirements that would qualify the new PI on a timely manner for a smooth transition." Impact on assessing shouldn't be limited to time/money, include patients protection safety having continuous PI oversight on the study. Would mention patients first and then "this might also have timeline/timeframe (choose wording) and financial impact."


comment:
Heading should say "After assessing the impact of the PI change, as per the scenario, site manager determine the next step"


comment:
Closing the site...update last part "site manager should conduct additional site evaluation and conduct necessary activities to manage a change in PI"- as it pertains to this scenario


comment:
Conduct additional evaluation-statement is confusing first says consider additional evaluation... then... evaluation is not needed?. Suggest: "As per the scenario a PI change requires additional evaluation at the site to qualify the new PI and to ensure all requirements are met. Doing this evaluation  on a timely manner will ensure that the trial remains on track".


comment:
this was a great and insightful course!!!!!


comment:
Will reviewers get to click on sections of the map- will it be interactive?


comment:
I suggest adding to site manager- if I select a poor site, study timelines may not be met, data could be compromised, quality poor, and patient safety jeopardized putting a compound at risk of being lost.


comment:
It would be helpful to provide examples of who fits into each role for example the site manager=CDL/C/RRM


comment:
I suggest that we combine the 2 university settings to have 3 examples


comment:
each scenario doesn't seem to mention looking for the key attributes like x-ray & unblinded staff


comment:
I would be more specific as to how much research experience


comment:
I would put and has completed 1 pediatric trial vs. but


comment:
I would suggest saying PI or principle investigator no need to mention both


comment:
Also would say recruites patients from his practice don't think we need to say practice patients


comment:
Can we just put the study requirements vs having the reviewer click


comment:
Suggest:  Can you tell me how study participants are consented?  How are you and the PI involved in the process?


comment:
I like SV lead in for the consent question....re: recruiting- I see you use a local data base to recruit patients.  Can you tell me what other methods you would plan to use to recruit for this study?  Tell me a time when you may have struggled with enrollment and what steps were taken to try and turn things around....something along those lines


comment:
Both questions should be asked not either or at least that is how I am understanding what is being asked on the slide-


comment:
Equipment maintenance & calibration
I would also add asking about the site's defined processes on the conduct of clinical research, CT material receipt, storage & maangement


comment:
Let's remove the period after "the definition and purpose of a Long Term Grant.


comment:
please remove flattered, Vihaan is honored 

also, will you adjust the last sentence to "You may find yourself in a similar situation with many of the same questions."


comment:
Grey sub-head should say "Getting Started"


comment:
you deleted such as. Need "such as" between comma and the 1 reference number in anesthesia popup


comment:
third bullet point is grey and should be black. (the actual bullet, not the text)


comment:
same issue, last bullet is grey, and should be black.


comment:
these don't need to be numbered on this screen. Otherwise, the formatting and order look great.


comment:
reference layer - don't have the numbers there either.


comment:
Pull this screen out of Matt's course. The language should be different for the Menu one (if you need to test to see the difference).


comment:
References popup does not appear to be populated with correct references from the course.


comment:
first line, remove "Implantable System for Remodulin:"


comment:
Italicize Implant Overview in main text.


comment:
go ahead and add the body with the pump here. we have it on all the other screens in other courses.


comment:
body text, remove "on" after clicking and remove the quotes "" from around Menu in line 2.


comment:
above bullets, change 3 to four. (and spell out four)


comment:
make sure the references from this screen make it into the references popup (alphabetized) and into the references screen at the end of the course.


comment:
add (treprostinil) after Remodulin in the main body text, first bullet


comment:
you need the transcript button and transcript on this screen. Also, this isn't the most recent version of the video. Please make sure you pull it from Matt's file.


comment:
ask Matt if he has a better graphic, with the programmer turned the other way, like it's facing the text.


comment:
your font changed here. I think it's a different style?


comment:
italicize course name in last sentence "New System Implant Programming"


comment:
in both popups, the bullets are black except for the last one which is grey. Make them all the same color, consistent with all other bullets in the course.


comment:
line three, add "(treprostinil)" behind Remodulin


comment:
Globally in this section, it feels like the timeline in the lower left is really big. Can we make it smaller on all screens? Maybe ask Matt what he thinks.


comment:
Next button needs to take you to summary screen, not back to main menu


comment:
add "Click > to continue." directions onscreen at end of audio.


comment:
Site change activities are performed by several roles. Site activation( which is also listed as site manager) take care of the majority of them. Since the term "site manager" is generic for several roles this might be confusing.


comment:
When additional evaluation is submitted different part of the business receive the information and perform applicable activities to update internal system information. Maybe this can be mentioned.


comment:
Let the site continue...- I think issues to frame might be that new PI started doing trial activities without being approved by ERB and all regulatory information not being updated  which might put the company and patients at risk being out of compliance. This could delay the trial.


comment:
Complete sites activities- The new PI can continue the trial...(to specify this will be the new PI)


comment:
protocol change- "some "(not all) protocol changes needs to be assessed as determined by the study manager (additional evaluation performed), for example the addition of a protocol procedure that required a particular equipment at the site. ICF changes are not assessed by this mean.


comment:
I think the new term is "Satellite location" (not site)


comment:
To clarify on protocol changes - all changes needs to be assessed but not all will require additional evaluation.


comment:
in the LTG letter, there is an extra space between "are impacted."


comment:
in transcript, italicize Implant Overview in line 1


comment:
the pump pic looks really blurry on this screen. You need to pull from a previous course - I'm guessing you pulled this out of the PPT


comment:
make sure directions update to tell you what section to click next. (When I came back here with all sections unlocked, it just kept saying System Overview, and I couldn't remember if they had changed the other times.)


comment:
we need an image - work with Matt to come up with something here.


comment:
page needs to stay unlocked when learners use the back button to return to this screen


comment:
There's a screen missing before this one. Should come from Matt's course and look similar to Slide 23 in PPT (but without the buttons)


comment:
lowercase clinical and implanting in line 5


comment:
bullet one, add "(treprostinil)" after Remodulin. Globally, any time Remodulin is on it's own, it needs (treprostinil) after it the first time it appears on a page. I would appreciate a global check if you could


comment:
needs (treprostinil) after Remodulin in first paragraph


comment:
can the text on the clipboard be bigger? Right now, it looks like the wrong font size


comment:
Can you pull in the image from Implant in Practice with the body and the tiny pump here? put the pump in both locations that are circled, not just the one on the left.


comment:
overdose- add "(treprostinil)" after Remodulin


comment:
you can stretch the text in the hemotoma popup, now that you removed the image


comment:
Let's add an image of a calendar, like a weekly planner


comment:
see if we can find another pic of a doc talking to a patient for this screen


comment:
Audio needs to replay when learners return to a screen - applies to all screens with audio. (But make sure Next button stays active)


comment:
Should return to course after video ends. It just stops at the end of the video.


comment:
Nice to have: can we highlight or bold the totals row at the bottom to make it stand out? Whatever looks best.


comment:
I feel like we may need instructions here to drag and drop the cassettes over the appropriate bay-throughout.


comment:
Amplification plates appear to be staggered after you drop them. They should either be stacked evenly (as the others) or make all other items staggered as well for consistency.


comment:
I believe you would actually load into the lower right bay. Then the system moves the tray up to the next slot. I think the 3 left bays are where the system returns the trays, so you would never load anything there. You would just unload them from the bottom left (can confirm this with roche.)


comment:
This feels tedious to me. Maybe we can should move these racks as a group?


comment:
Need to use proper branding on the buttons as well (add Systems and bold cobas & r-ball)


comment:
microwell plate should stay in the third position down, where you loaded it.


comment:
It looks like an old pop up box appears on this screen when you finish the course. It shouldn't say anything about workflow weaknesses on the Roche systems.


comment:
The highlight border is not exactly noticeable and needs to be bright or have a different method.

Images need better/consistent spacing across all slides. Images and text are too close together and do not give the eyes a rest.

Is the green button on a teal backdrop consistent with previous work? The colors clash otherwise.


comment:
let's end the sentence in red after "more." 
Also, there is an extra space after "has the discretion to include or exclude" under Performance Cash. 

Let's remove "The" from "The Payout Factor ranges..." just to be consistent with the other incomplete sentences. It appears under performance cash and performance shares.


comment:
After clicking on each component, I don't see the "Next" button at the top.


comment:
WE WILL NEED ROCHE BRANDING SOMEWHERE???? WE WILL ALSO NEED A RESOURCE SECTION SHOWING JOB NUMBER FOR VERSIONING.


comment:
REMOVE THE NUMBERS, HAVE THE TITLE FIRST IE. GET PERSPECTIVE THEN HAVE THE DEFINITION BELOW IT.


comment:
THE BRANDING THAT APPEARS HERE NEEDS TO BE AT THE BEGINNING AND THEN ALL THE WAY THROUGH.


comment:
FADE THE BACKGROUND. ITS PAINFUL TO LOOK AT.


comment:
The second pop-up covers up the first dialogue box. Probably should remove the first one so lighten cutter in the scene.


comment:
I agree this is tedious. The first few times is bearable, but could become exasperating to learners by this point. Moving the stack sin groups would get the same point across while maintaining the focus of the learner.


comment:
KEVIN AND DERRICK ARE NOT IN PROPORTION WITH EACH OTHER. DERRICK IS BLURRY. WHEN THE AUDIO TRANSFERS TO THE OTHER THE IMAGES FLASH (BRIEFLY). CAN WE ADD A ROCHE LOGO TO DERRICK'S ATTIRE.


comment:
Red options says PIs and I think should say only PI leaves...


comment:
Keep the figures on the same side of the screen as on the previous slide for storytelling consistency.


comment:
AGAIN WITH THE PROPORTION. WILL THERE BE AUDIO? EXAMPLE: "YOU HAVE A..." BEING READ BY COACH SWANSON. AND WHEN AUDIO IS FINISHED THEN THE TEXT BUBBLES APPEAR ONE AT A TIME. THEN THE THREE OPTIONS APPEAR. ALIGN THE OPTIONS VERTICALLY FOR THE SAME AMOUNT OF SPACE.


comment:
Enlarge the agent to be consistent with the size of other characters.


comment:
WHEN YOU CHOOSE OPTION THREE ON THE NEXT PAGE CHOOSE THE SECOND CHOICE THE COACH BUBBLE TEXT DOES NOT MATCH.


comment:
WE WILL NEED STORYBOARDS OF THE CONTENT FOR OUR REVIEWS TO MATCH SCENARIO AND FEEDBACK.


comment:
Let's change the cycle year to 2017.  I'll send you an updated graphic.


comment:
CHANGE TO:
THE CUSTOMER CONTACTED THE COACH ABOUT THIS SITUATION.


comment:
IS DERRICK PARKED AND NOT IN A MOVING VEHICLE?


comment:
IS THERE SOMETHING MISSING. THE COACH APPEARS AND DISAPPEARS AND THEN TEXT COMES IN........


comment:
COACH HAS NO AUDIO BUT DERRICK DOES? CLICK TO CONTINUE CONFUSING HAVE TO CLICK BUBBLE TEXT


comment:
MAKE SURE THAT THE SWIMMER IS IN THE RIGHT SPOT AT THE RIGHT TIME.


comment:
As with the other system, the trays look more outlined than highlighted.


comment:
Please remove the question "Where can I find more information?"


comment:
Please remove, "which CMI does not currently offer." in the Non-Qualified blurb.  Also, please delete the section at the bottom on "where can I find more information?"


comment:
While I know this it's only because I'm a SME.  I don't think the standard user should be able to memorize this detail.  This slide is not value added.  I would remove this.


comment:
the red box that says safe device implantation feels strange here. Can we remove? anticoagulation is not the only factor to consider for safe device implantation yet that is all that is discussed in the box below.


comment:
what supplies will the PAH practice be supplying?


comment:
Case study of a late onset pneumo https://www.ncbi.nlm.nih.gov/pubmed/15869684 
Late onset after central venous access https://www.ncbi.nlm.nih.gov/pubmed/8368666/
sent these two full articles to use as references.


comment:
The first sentence, I think is read weird... maybe something like: With the trial on pause, the site manager knows now that the new PI will be ready in two weeks...


comment:
In the correct choice, even when a new site evaluation is not needed a PI change process should be completed


comment:
In the correct option. Even when the trial remains on track,depending o local regulations, the enrollment will be stopped until the new PI is approved by the competent authority.


comment:
In the correct option again, confirm who is the Study manager responsible to enable IWRS (if is the CDL or SAM then should be site manager, if is the CTM or CSM then study manager is fine)


comment:
In process change: Where says: "A process change could impact whether we are meeting our regulatory requirements" I think we could add or any other trial requirements..., for example a change in Temperature excursion process is not changing regulatory requirements but is changing the way some process is done.


comment:
In process change... in fact the change if a site will begin to destroy IP instead of sending it back to Lilly, not necessarily is a change in regulatory requirement, not all countries submit this kind of changes, so I think is better to delete "Regulatory Requirements"


comment:
In the section of Protocol change, where says: "For example" I would say: When there is a change that requires a change in the inform consent, if the process is not appropriately managed, it can cause issues which could....


comment:
Addition of Satellite Site:
Where says for example: "should be submitted to Competent authority and all functions (IP, Labs, vendors, etc.) involved in the trial should be aware as shipping information may change!


comment:
Under limit order, please change the last words "the option will not be exercised," to "the order will not be executed."


comment:
PI changes are globally very common. In Mexico, due to regulatory environment IRB changes has been also common, but it is strictly local


comment:
I am not sure that the statement ALL internal protocol change need to be assessed is true.


comment:
Is it possible to flip the 4800 and 6800 so that the 4800 comes first?


comment:
..get to know the cobas(R) 4800.. missing 'the'


comment:
Has the video script been updated, I missed the 'secondary' at time point 15 seconds. should say primary and secondary vials.


comment:
Can we move the reagent troughs to the front of the system i.e. bottom of the greenprint?


comment:
Can you rotate the z480 so that the plate is pointing to 3 o'clock position i.e 90 degree turn counter clockwise?


comment:
Why is there a pic of a squashed cobas 6800 here? LOL!


comment:
Adding alternative pic for this section showing the system more than the plate the plate should be used within the drawer sections. Pic will be called 'Processing Module for 6800'


comment:
8 tip racks can be loaded in total, 4 in bay D and 4 in bay E


comment:
You should define TCED when you first mention on this slide.  For example....TCED or Trial Consent Elements Document....


comment:
Again 8 in total, 4 in bay F and 4 in bay G


comment:
Suggest revision to The TCED sets global expectations as to the trial-specific content for ICFs.


comment:
You need to define master.  I would say the Master ICF (country-specific ICF, country-specific addendum ICF, country-specific assent,etc.) Template is used to provide.....


comment:
Only two MGP cassettes can be loaded onto the cobas 6800 at one time. On the 8800 this is 4.


comment:
Regarding the menu functionality, it would be helpful if when you hover over the icon, if said what the icon represented.


comment:
What is CRM?  It's listed in the participant note.


comment:
Why are we providing more information on the trial-level addendum ICF and trial-level assent activities?  I thought this was focused on TCED?


comment:
The amplification plates get loaded in a specialised plate holder. Each holder contains 4 amplification plates. One of these 'cassettes' of amplification plates would be placed in Bay I and another in Bay J giving you the 8 plates in total. You would only be able to load more once one of these cassettes is empty. i.e. after 8hrs on the 6800. Again the 8800 would have double this capacity.


comment:
What's the point of this version?  You can't read anything and have to go to the zoomed in version or pdf version?  You should just go directly to the pdf version when you click on the button that brings you to this screen.


comment:
The focus is TCED, but you also mention assents and addendum ICFs.


comment:
The voice over only mentions quality reviews, but you are showing other activities.  Should there be a voice over for those activities too?


comment:
Should it say before the document is finalized and approved?


comment:
Agreed, also the racks are loaded via the right-hand side front section, once loaded the system then pulls the samples towards the back ready to be taken into the system one rack at a time. The current loading pattern is where samples, once processed are ejected, ready to be taken off the system. Would it be possible to show this movement? Also, the order of loading can be random and would be nice to show this within the excersie if possible?


comment:
what's the point of this slide?  does it make the content in the next sections specific to the role?


comment:
Should we have them after the second time of getting it wrong provide the correct response?


comment:
It should say I am a site manager based in Germany


comment:
is it the ICF is missing information or the TCED is missing information that the compound is experimental?


comment:
For some reason I am having difficulties getting a correct response....maybe I am getting them wrong but please check on this.


comment:
what are they supposed to do here?  there's no next button.


comment:
I think the first sentence need to be revised, it's confusing....maybe remove must be fixed first in the TCED from that sentence and add another sentence to say: If mistakes are identified in the TCED, the TCED must be fixed first before updating any ICFs.??


comment:
Remove affiliate from affiliate site manager


comment:
Why is there audio in some of the training and not other areas?


comment:
Why is the one lady greyed out when you come to this slide at first?


comment:
why is there a button to review the process map here?


comment:
Suggested re-wording to responses:

Revise the TCED according to the process.  The Cover Letter to Distribute Trial-Level Documents will indicate if Study Participants need to be re-consented.

Do not revise the TCED but revise the ICFs.  Do not require re-consenting of study participants.

Revise the TCED but do not require re-consenting for study participants already enrolled.


comment:
Please be sure to use Study Participants across the training.


comment:
I would probably delete the last sentence.


comment:
TCED example and Protocol example vs. Protocol


comment:
Where you use CRP, you should use CRP/CRS.  Please use trial vs study throughout


comment:
not sure what to do with this exercise...


comment:
for some reason, I can't click on an answer and it doesn't give me the option to go to the next slide.


comment:
Conversations with site personel are more formal than that. Wouldn't start with "hi there!"


comment:
Question for SMEs: would the site monitor see what issues are still open from monitoring reports or internal systems, rather than asking the site?


comment:
fix typo in bullet point. "were" to "where"


comment:
Step 8 text should say: Blood bag is cross-matched with blood of receiving patient.


comment:
Site Manager reviews and approves Trial Specific Site-Generated Recruitment and Retention Content.


comment:
'trial-specific' seems unclear.  Maybe indicated by the trial type and scenario?


comment:
There is no bar to move time during the first video. I wanted to listen again one of the processes and was repeated since the beginning when I clicked "back".
The video ends very abruptly (the music is cut), it feels like is not finished.
At the end of the video, if you click "replay" you have to listen again all the video as "Next" button is not shown. 
My suggestion is to put a time bar, to allow move through the video without repeat all.


comment:
Change response to "I am excited to be part of the Service group..."


comment:
Legendary Service is an aspirational initiative; if we use "Legendary Service", we need to use "strive".


comment:
Add to the comment:
The only consideration is that this single sample will use 3 controls in order to be processed on the next plate.


comment:
Tip Carrier

First bullet point should be:
- For Micro, HPV and CT/NG testing...


comment:
At this point we are stopping the edits for the cobas 4800 alpha and please implement the script edits - see Cheryl for questions.  We will wait for Beta to review.


comment:
Plate on on cobas z 480 needs to be on the side not the front


comment:
Take off the white line in the middle of the z 480


comment:
Discussed with Dewi and Cheryl...we need to include the scan, scan, pour place for reagents and mention the de-cap for control vials. We have images for "scan-scan-pour-place".


comment:
Opening should say...Look at this lab's testing schedule for Monday.  Other testing needs to be completed on Monday.  With CT/NG currently processing on the System, can you load another assay on the System now?


comment:
Key roles to consult can be CRP/CRS, MQR's , functional representatives


comment:
Notify/Consult Appropriate Parties of Site Closures:
Add: this step includes notifying IWRS.


comment:
Obtain Approvals and Acknowledgments pop-up
Question for SMEs: ERBs only to be notified in case of non-compliance and according to local requirements. Do we need to specify that here?


comment:
Hide the audio per Matt's suggestion, but also remove the animations on the screen.


comment:
Check the correct answers on this activity. I thought I had them correct? Also before you move to the next slide, can we show them what the answers were on their second try?


comment:
Is this the right popup map? I don't see the site manager.


comment:
Need an option to close the reviewed scenario.


comment:
The header text overlaps here. I believe Matt called this out already.


comment:
Enrollment Plan icon in popup doesn't match the other ones.


comment:
first bullet Remodulin (treprostinil) injection


comment:
I am guessing that someone is going to request a list of all these acronyms. Perhaps we should come up with a way to identify these on the screen?


comment:
Agree with Susan. We need to be consistent with all courses and use audio on every slide, or only on the intro and conclusion slides


comment:
This seems to be a departure from other courses. The audio text does not match the Summary text. Too confusing.


comment:
Can we explore other names for a hospital? Please replace 'Healthy State'.


comment:
Review for run on sentences.

In the next chapter, you'll meet my colleague, Professor Postulate. He will explain exactly what happens at each step of the analysis process.


comment:
I will fix the Infiltrated IV orphan on the popup.


comment:
I need to update this image too so it doesn't look as fuzzy.


comment:
We should tell them that the answer won't "stick" unless it's correct. Or else they may think it's broken.


comment:
The directions here need to be updated as it doesn't tell me to click the tabs, but to click next.


comment:
Something is screwy here. It is telling me to click the third option, when I should be on the 2nd More than a checklist.


comment:
Identify common mistakes in site-generated recruitment content


comment:
first paragraph  replace patient with study participant


comment:
change from stm comment - use sites instead of clinical research sites


comment:
in first (top) yellow comment box - fix spelling of retention


comment:
change study to trial in the ad and in the yellow box.


comment:
for the last comment replace study # with Clinical Trial Registry Number


comment:
last paragraph - add comment - replace cognitive abilities with memory


comment:
replace clinical research study, with clinical research trial


comment:
replace patients with study participants, replace IP with investigational product


comment:
in place of study number, use clinical trial registry number


comment:
Replace ad text at bottom of banner with:  A research trial is testing an investigation medication for Alzheimers


comment:
replace patients with study participants


comment:
study participants, not patients (per my other comment)


comment:
Replace - "If materials are reviewed poorly" with "If materials are not reviewed against the Recruitment and Retention Guide, ..."


comment:
purple box - should that read "Review Site-Generated Content"


comment:
Can we add a text box at the top of each image and include the site name there? Sometimes the image hides the name of the site. I think this would help make it clear.


comment:
It says drag the correct answers into the boxes on the right. Replace boxes with clipboard.


comment:
same as previous slide - change boxes to clipboard


comment:
The quote is missing the end of the sentence (see the Implant In Practice course):
"..of the system in the DelIvery clinical trial."


comment:
I'd make the bullet more parallel with this change:
Explain that the order of the Daily Checklist is intentional  it is designed to maximize efficiency in the lab. Tell participants how it helps them by:
"	Allowing reagents for the cobas c 513 to be loaded while the analyzer is in Operation or Stand By mode.
"	Enabling the following tasks to be performed while the Daily Pipe is occurring: Process green rack, prepare calibrator and controls, record photometer check values, load calibrator and controls, initiate the calibration and QC run, review calibrator and control results.


comment:
I don't recall the blue box note format. I think they should all be formatted like the note box above. It should say: "Write the core hardware components on sticky notes. Give each person a sticky note or two and have them label the components."


comment:
In the activity box, everything below the bullet "index cards labeled..." should be a subbullet.


comment:
The instructions don't seem to match the materials.


comment:
Conduct site eval visit pop: add comma after "Prior to this step,"


comment:
Specimen vs sample is a tricky one. I think that specimen should refer to an unprocessed raw bodily substance from the patient. But once it has been modified, it becomes a sample.  However, what is considered modified? Does a positive blood culture bottle contain specimen or sample? Need input from Mike and Beth.


comment:
Is the blood vial representing the original specimen? Should we be more specific about the testing method and say blood culture? Because they won't plate it from raw blood.


comment:
Should we mention that the gram stain for pneumonia would be the first step to assess the quality of the sample and help determine what other tests to do? The way it looks here, it seems like this would be the only test done for pneumonia.


comment:
I don't know how to answer this question. It is confusing to me. 
During the microbiologist's initial interpretation of results? or is this during the microbiologist's initial assessment of the sample? 
But we didn't really talk about those tests in any detail.


comment:
On the That's right box for the greenhouse gas information remove the words "for EIM participants"


comment:
In the Sorry that's incorrect for the Master File data change the word "bid" to "resource".


comment:
The screen says "Click the right arrow to continue" but it should tell them to click on the on the tabs with the boxes around them. Otherwise they will miss all the reports.


comment:
The boxes surrounding the tabs are really light colored, can they be darker so that are easier to notice?


comment:
The entire OASIS screen shot is very light.  Can it be darkened?


comment:
The button labeled "Return to Get to know OASIS" looks odd - the font is too big or the box is too small.


comment:
Add a helpful tip - There is another similar report called the 'Interval Locational Marginal Prices."  This report contains five minute nodal pricing.


comment:
In the What is this report, add the words "fifteen minute market" between "provides" and "nodal".


comment:
Change "RTPD" to "15 minute market" and "RTD" to "the 5 minute dispatch".  Not sure if we spell out the numbers or use the actual number.  Align this with the rest of material.


comment:
On the menu it says "BAAOP basics, part 2 Splash screen"  instead of "Monitoring the RTM with ADS Splash screen"


comment:
Use the updated language for this screen.


comment:
Recommend adjusting 'CSM' to 'CDL/CDC' since this would reflect the individuals communicating the need for termination directly with the sites.


comment:
Recommend clarifying the communication flow from the study manager - more specifically, the study manager completes the initial notifications that a site is closing 'to the site manager(s)'.


comment:
please replace logo with one i'm providing


comment:
move "process Communication" to both be on line 2 and indent the second line so that "Process" lines up with "Competitive"


comment:
Since data management is referenced in the correct response notice, recommend including them as an option to select from.


comment:
ignore my edit about the indenting. ill send you what im thinking


comment:
make selected state blue boxes with white text


comment:
rearrange so that all the answer options fall down the left side of the screen and the feedback popup comes out on the right side of the screen. hide submit button, put try again under the feedback text. also make sure try again is green button on normal state


comment:
make sure feedback doesn't overlap back button


comment:
can we put these in a straight line side by side? shorten your text box and then put magnifying glass to right of it to drag down to all three in a row.


comment:
can we add one of the white faded out backgrounds on these?


comment:
center continue button on screens like this


comment:
check that your instructional text is the right blue. this looks too light


comment:
replace buttons at bottom with the arrows timeline. gray out the ones not selected. add standard blue glow on colored version of the process piece you are on.


comment:
selected state of the text: change to light blue instead of gray


comment:
In addition, the Operational Plan/reference to would be beneficial.


comment:
feedback screens with the guy and popup: can we put him on the same screen, just hide the people and bubbles? keep the process part and put the popup over hte intro text?


comment:
i think the hotspots on this screen are on a delay on the timeline


comment:
looks like there may be 2 Back buttons here?


comment:
not sure what the gray box is for, but could we put both the photo and the text on a white box, kinda like a polaroid? so it looks more like a caption?


comment:
same comments about these feedback screens as for the last activity


comment:
resources: the popup covers the top UI bar. move it down to be centered in the rest of the page


comment:
a) Map Gather & Prepare Trial-Specific Informed Consent  is truncated (label under last circle is Approved Trial-Leve ICFs and &)
b) Suggestion for a boxed text: ... the Study Manager and CRP/CRS also play a big role gathering source documents, consulting on the content, and quality reviewing/approving the final draft.
c) This slide describes 4 milestones (horisontal box) and invites to Click the Next button to explore the 1st milestone, while the next 2 slides are labeled Trial-Level Informed Consent Forms and Trial-Level Informed Consent Forms Approved&


comment:
a) Assent Box suggestion: An assent is developed when the trial involves a minor who is able to make a decision about the enrollment. A Medical Writer is requested to create an Assent using the template. The study Manager provides all source material.
b) Addendum ICF suggestion: A Trial-level Addendum is created when there are optional procedures or procedures required for a subset of subjects. A Medical Writer is requested to create Trial-Level Assent/Addendum ICF using the template. The study Manager provides all source material."


comment:
Regarding the "Record Version History of Approved": It would be helpful to specify where the Version History is recorded by the CTM


comment:
I noticed no difference between the content for each selected role


comment:
After you complete the Get to Know the TCED you offered to choose the role. After you choose a role you see the Main Menu again and need to remember to choose the next part as "Meet the Needs" to continue. Would it be helpful to disable the completed Get to Know the TCED? I suggest to move the role selection to the part that is role specific.


comment:
It would be helpful to read about the examples that are heard (to have a read option in addition to listening. Also, it is spoken way too fast&


comment:
Meets the audience needs is unclear& Which audience? Would a following modification be helpful  Meets the global audience needs, for example, providing instructions for country affiliates.


comment:
Where it says the programmer'adjusts medication' can we be a little more specific?  The same sentence says it adjusts dose and helps with programming refills so not certain what else we want to add


comment:
If this error was discovered after the TCED approval then each member need to be involved in the after-action:
Writer: "How did I miss that?"
CTM: "How did I overlooked this during my QR?"
CRP/CRS: "How did I overlooked this during my approval?"


comment:
Is Maria the CTM? Whould be helpful to specify (something like "I'm writing to you as you are the CTM on this trial")


comment:
Suggested modification for a 2nd option Study Participants in the impacted countries are notified that the trial involves an experimental drug and some participants decided to discontinue their enrollment.


comment:
It is incomplete (there is no Next option)& There are no question asked or a lesson learn summary&


comment:
Suggested language (for the 1ts paragraph): 
"TCED is used to create Country Specific ICFs. If an error in the TCED is identified it needs to be corrected to ensure consistency among different Country Specific ICFs."


comment:
Need the word Protocols at the end of the title


comment:
Capitalize the course title, Deep Dive and make it match the top of the screen


comment:
Globally, in top nav you need the word Protocols


comment:
It is not clear who is Carrie and who is the other lady on the picture...


comment:
back button looks like it has a drop shadow? or is duplicated?


comment:
There are no "Next" button... It is incomplete


comment:
can shorten title to Why Communication Protocols Matter


comment:
the try again feedback isn't helpful. Can you give them more guidance rather than just say "three descriptions describe?"


comment:
can you make the table match at the top? it looks like it's a pixel or two off.


comment:
a) I did not locate the slides for "Source doc errors" and "Not grouping common procedures". b) Also, I would suggest to rename the last bullet as "schedule of events does not list all visits when a procedure is planned"


comment:
Change the second sentence to read "ADS is the automated dispatch system, and is used to display your market awards."


comment:
is there another way to make the table smaller so that the popup boxes don't cover it? I wish you would have showed me this while you were working...


comment:
Please remove the sentence related to interties.


comment:
top text non-decisional missing the second n in non


comment:
RFP team - they is missing t in line four


comment:
proposal eval - they also missing t in line 4


comment:
See it in action - remove the words "to other market applications."


comment:
can we move IT and Finance all the way to the left? then shade the column slightly to show that they are non-decisional


comment:
update second sentence to say "Regardless of your role, be aware of how harmless actions, like one-on-one meetings or business lunches, can be perceived."


comment:
bottom left, the transparent layer doesn't cover the whole image.


comment:
Dosing regime change in the protocol may or may not need the TCED/ICF revision


comment:
is it possible to get the magnifying glass to snap back to the starting point when you let go?


comment:
bottom left rollover - need to hyphenate one-on-one


comment:
Add the group of stakeholders Leo used in his course - can steal from first screen of his animation (all folks in black suits and clothes).


comment:
On the graph for plasma levels can we put the X axis information (baseline TRE plasma levels) along the bottom of the graph instead of the top?


comment:
qualification - don't need to capitalize decisional and non-decisional


comment:
matt's edit refers to the second set of text that appears - that directional text is a different shade from the first


comment:
let's make the colors behind the icons match the arrows for some consistency.


comment:
Second paragraph, Fourth sentence -change the script to read "Based on changes that occur in your BA's resources the market adapts and communicates the output to ADS."  Remove the next sentence.


comment:
Module "Your Turn" was never available during my review. Would it make more sense to move all situations and, perhaps, role selection to the "Your turn" module to test yourself after learning the content of other 3 modules?


comment:
make this match Leo's course - I had him take out the whole weird "another employee overhears" snooping feel... See how he made "you" the learner the person making decisions instead.


comment:
Change opening to say "How should Becca respond to Jin's question?"


comment:
I assume when you implement Matt's changes re: timeline at the bottom of the screen, that will keep it so they don't act like buttons if you mouse over them? (When you do that with the current blue boxes, the hand appears like you can click.)


comment:
Client Relations is always capitalized. This is the first spot I've seen it, but please do a global check.


comment:
That second sentence of the correct feedback doesn't make sense. Please re-write.


comment:
Your incorrect feedback could use a little more to make it clear what the correct answer is.


comment:
Larry feedback - need to not capitalize decisional


comment:
Change title to "Responding to Questions"


comment:
Update buttons with the titles of the sections are in the left nav (I can't believe I didn't catch that at Design Proof, so sorry!)


comment:
The OMS balls do not move at the same time as the narration.  It's late.


comment:
can you adjust text boxes that slide out so they better match what Beth did?


comment:
I LOVE THIS! You did a great job laying this out and coming up with distractors. Really really good work on this one.


comment:
change title to "Responding to Requests"


comment:
Remove the sentence that starts "ADS is like a rear-view mirror..."


comment:
Under treatment satisfaction when you mention the times should _ be +/-?


comment:
correct feedback - make Larry look happy. Also, remove the last sentence.


comment:
There appears to be a big gap between a and lot in line 2 of Larry's bubble.


comment:
this activity doesn't make sense. What is the risk? Why don't we talk this one through next week?


comment:
can we use two different employees? I feel like we've beaten these two to death.


comment:
Ok, I went back to the DP - it said this should be about number of proposals submitted for variance. Any reason that didn't get incorporated?


comment:
On Batch status box wording add a period at the end.


comment:
correct feedback - let's not have sue overhearing :)


comment:
remove note to MISO and include the two links from the Resources tab of Leo's course.


comment:
if it's not too much work, can we ditch the big white box of text? and instead just have that as a question in the opening text. (I think it would streamline the screen, along with Matt's polaroid option.)


comment:
Try again feedback doesn't help drive to the right answer.


comment:
Resource Panel- need to blur the SCID column on the graphic.
On the verbiage - remove "MW totals"


comment:
correct feedback - soften the language. More "Recognize how it could look and tailor your behavior to that perception" rather than just "AVOID MEETINGS" - all of the edits we got from MISO was to soften language here.


comment:
your answer options have nothing to do with the misperception. These need to be about avoiding frequent conversations rather than who to call...


comment:
your distractors need work. Also, the correct response is too firm - try the softer "When possible, make meetings with stakeholders public to all."


comment:
Correct feedback - soften - instead of "should be avoided" say "pose risks to MISO."


comment:
Matt's edit applies to conclusion screen - which defaults to Q3 in feedback tool. (need new feedback ID?)


comment:
Trajectory plot verbiage - change it to say "Shows dispatch operating targets or DOTs, which show where a resource should move, and dispatch operating points, DOPs which show where the resource is projected to be in the future."


comment:
This screen shot needs to be changed to show the Real-time tab, not the intertie tab.  this probably exists in the video capture, but if not, we can provide another screen shot.


comment:
Narrator should say "megawatt" instead of "MW"


comment:
Remove the paragraph that starts with "What can this panel tell me?..."


comment:
Last bullet - remove "and calculate columns from this panel."
Also remove the sentences from the script that start "Lastly..."


comment:
Change "chorological" to "chronological" both in the script an don the screen."


comment:
Remove the sentence about "write" access.


comment:
Second paragraph, second sentence should read "Standard message are sent by either the ISO generation dispatcher or real-time market operator."


comment:
We should not use the hourly-pre dispatch tab, instead use the real-time tab.
Second paragraph, second sentence - "Ill show you an example from the Real-time tab."


comment:
Second paragraph, fourth sentence - change "other information" to "other details".


comment:
Remove the sentence that says "Only intertie...


comment:
Config ID and SCID data needsto be blurred.  This is sensitive information.  This is on the real-time tab in the middle of the screen.


comment:
The verbiage in the "That's right" is exactly the same as the exercise - we need to change it up a little.  Let's discuss.


comment:
The question in question 2 provides the answer to question 1.


comment:
Please change this entire screen 
"Let's take a look back at the real-time market instructions.  Where do I find my resource-specific instructions?
Incorrect answer 1 - Alarm panel
Correct answer 2 - Resource panel
Correct answer 3 - Query 
Incorrect answer 4 - Message panel
The verbiage on the Not Quite box should say "There's a better answer, try again."
The verbiage on the That's right! box should say "You can view resource-specific instructions in the resource panel or by running a query."


comment:
It's not intuitive that you need to click on "contingency dispatch" since it's already highlighted.
Also, you can't see the bottom of the options box until the very end. Can this be fixed?


comment:
Don't like that this is exactly the same as the You Try It.  Can we choose different words in the sentences to blank out?


comment:
We need to remove this questions and replace it with something else.  Let's discuss.


comment:
Since this is exactly the same, can we change the "Tasks to complete" so that it does not give them the answers step by step?


comment:
the "Congratulations" box makes reference to BAAOP  Please correct this.


comment:
Somewhere in this CBT in one of the green boxes, the word "alarm: is spelled "alaram".  I can't find it now, but I'm sure I saw it earlier.


comment:
Just wondering if this layout seems busy to anyone else?  Would it be possible to add another column and put number of subjects and % in that column?


comment:
Instead of 'additional' catheter care under benefits can we just say 'the need for catheter care'?   Also instead of 'Chronic site pain' can we say 'the potential of site pain'?


comment:
The 2nd sentence seems like it is missing a word.  Should it start with something like 'As'?


comment:
Can the 1st bullet be moved to be the 3rd bullet for flow?


comment:
Delete extra 'for' in last bullet and correct spelling of patency


comment:
Under Patient Selection:  the UT rep assists 'customers'...can we say 'healthcare team'?


comment:
Under 'team structure' should we be saying 'our'


comment:
Under post implant:  Did we decide to go with external 'line' instead of 'system' or 'infusion'?  Also here, the PAH clinical team will program the pump (singular), test alarms and set (a) refill date


comment:
Fast facts 3rd bullet, add in 'is' used with implantable...


comment:
Under Minimum Rate do we want to add a comment to the effect that this is done with extreme caution in PAH patients on Remodulin due to the risk of underdose and rebound pulmonary hypertension?


comment:
Do the images need to be flipped for #3?


comment:
the 2nd bullet seems like it should not be a bullet but rather should go with the area below it (key design features include...)


comment:
Under Physician's Notes:  1st bullet--change lines 'used' to lines 'inserted' previously


comment:
under 'What's your daily activity like' the first sentence reads as if the patient's daily life can put them at risk.  Can we reword?


comment:
the 2nd bullet under special considerations says catheter 'wrap'.  I think it was described as catheter 'coil' earlier


comment:
2nd sentence can we add 'the':  for management of 'the' PAH patient


comment:
Are we going to say to place external line '1 day' before surgery or stay generic with 'before surgery'?


comment:
on the 2nd sentence can we reword a bit?  The PAH clinical team will have orders to place the temporary line on the opposite side as the planned implant prior to surgery?


comment:
Should we mention NOT to wipe the end of the catheter after flushing it?  Surgeons may be tempted to do that


comment:
After the Implant catheter video I can do the little test evaluating placement of the catheter and go to the video on creating the pump pocket. Immediately when that video is completed it takes me back to Step 3 Implant Catheter


comment:
In 2nd sentence can we change the 2nd Bill to 'he'


comment:
In Ongoing Follow Up, 2nd sentence every 4-16 weeks 'AS' not 'and' determined...


comment:
Under 'wrap any excess catheter body':  Are we using 'wrap' catheter or 'coil' catheter or does it not matter to folks


comment:
First and only FDA approved implantable pump. check initial caps on pulmonary arterial hypertension. 

Also, can probably just say the system delivers Remodulin...


comment:
Will probably need to remove the all caps on eliminate and reduces as we don't use that treatment for risks.


comment:
Seems it should read something like this:
The PAH physician champions institutional approvals as well as assembles a team for implant, refills, and patient management. Additionally, they...


comment:
PAH patients may have increased surgical risks so consider a partnership with a specialized anesthesiologist, such as:


comment:
Consider changing to....All of these individuals play an important role in the care of the PAH patient and will need to know and understand how the system is designed to function.


comment:
Under refill we need to remove your UT rep will be able to assist with any questions during refill. They will not be present during refill but will be available for training prior to the day of refill and for any general questions about the procedure. May just be able to remove during and say any questions about the refill process.


comment:
Remodulin (treprostinil) Injection 

global change


comment:
Do we want to be more specific with what product literature they will receive? Is this the manual?PI? etc.


comment:
May want to just say in the clinical trial or in the DelIVery clinical trial for the quote


comment:
Under be prepared: 
first bullet add "a" or "the" in front of PAH specialist


comment:
can we pull anticoagulation therapy up to the first line? Why do we have a line break there?


comment:
Add injection per previous comments (at first mention only)


comment:
Question: Will user have to watch each clip in its entirety before moving on?


comment:
What is this image? We should have something more clinical or relevant.


comment:
The first rinse station that is marked is incorrect.  The green outline is actually around the detergents not the rinse station.  The green outline needs to be moved back.


comment:
The menu allows you to skip to any page. Disable until learner has visited the page. Remove title screen from menu to prevent learners from going back to enter names. Remove menu from title screen. Disable previous and next buttons when resources, notes, glossary, or help screens are open.


comment:
Spell out Resource Conservation and Recovery Act first then (RCRA CD)


comment:
Force them to click return. Change the state of the items to visited once they click on them so they know it has been viewed but make sure it can still be clicked and reviewed if they go back. Extend the text box with white background and include the clickable items so they show up better.


comment:
Should the Menu and Help tabs on-screen look the same as the options at the top of the screen (blue text on white)? I believe the menu formatting was updated somewhere along the way.


comment:
Add textbox for name of site at top of each image because the site names are sometimes hidden once you click on the image. Force to click return. Click Next to continue should not appear until they click return. Return button is inconsistent - make all the same. Click Next box has to continue in bold - inconsistent with the other Click Next boxes.


comment:
delete "the" in the blue directive. "Click Implantable System for Remodulin to get started."


comment:
need to verify that rain water is acceptable - April to confirm


comment:
feedback text is hard to read - either make black or change background of bubble.


comment:
Spreadsheet states title was to be updated to "Study" in place of "Trial". This update was not made. Should it have been?


comment:
Spreadsheet stated Indication/Contraindications would be formatted as buttons that open to display content. All contraindications are still not listed (only system contraindications). Was this format/content approved by the MDT/UT teams?


comment:
Remove capitalization from "eliminates" and "reduces"...not necessary.


comment:
Black box on the right still says trigger - should say prevent. Do we want to include wildlife - April to confirm. Each is not bold.add clipboard for the background of the drag and drop and pictures slide. Keep them all compressed together on the pictures slide for consistency. For tank failure/rupture, add "this is an example of a repaired tank" Change the pictures that are the same on each side to either say it can trigger or it can prevent based on column - make sure consistent. Reword Debris description it cannot be properly read with it can cause a false alarm on trigger side and it can prevent an alarm from occurring on prevent side.


comment:
After completion of Implantable System for Remodulin content, the directive on the Main Menu screen should state "Click Build your ISR Team to continue." instead of "...to get started."


comment:
what to do when an alarm occurs (not sounds)

When an alarm is triggered, (versus goes off) you must do the following items in sequence: then number the list (April to verify)


comment:
When superscript reference link (1) is clicked, reference window opens but when you close the window you are brought back to the Build your team page instead of the Anesthesiologist screen. This needs to be corrected.


comment:
Patient Selection/1st sentence: update to "The PAH physician determines the patients who are ideal candidates." or "The PAH physician determines the patients who are ideal candidates for the therapy."


comment:
Post-Implant/1st sentence: should be "After implant, the patient is transitioned off of the external line..."
I believe the 2nd sentence should be "Then the clinical team programs the pump, tests alarms, and schedules a refill appointment."


comment:
Post-Implant: The 1st sentence in the last paragraph text is running under the image. "during" is being cut off under one of the HCP's arms. Need to adjust.


comment:
1st sentence should state "...the pump, a 24-guage needle, a 22-guage..."


comment:
Image of pump: In other courses I've worked on we always removed a lot of the markings on the pump images. I would suggest leaving the MDT logo and Symchromed II badging, but remove all other markings (Serial number, etc.). Let's talk to Sonja about this.


comment:
"Critical Alarm" and "Non-Critical Alarm" labels are not crisp. They appear fuzzy, like they are an image instead of fonted text. Please correct this.


comment:
#3 - either reverse the bullet point order or the images. The text is not correlating with the graphics.


comment:
1st sentence should state: "...which is also used to program Medtronic implantable Neuromodulation devices." (see spreadsheet)


comment:
For consistency, update header to "Programmer Elements" and blue directive to "...click each numbered programmer element to learn more."


comment:
Image of system in body is blurry.  This needs to be corrected.


comment:
Add some description about you will work with Steve throughout the week and answer some questions each day.


comment:
Seems a bit strange to me that on all tabs the reference numbers are not in order.  Not sure if this matters, but seems like numbering should be in sequence (1,2,3...). May want to update the numbering and referencing listings.


comment:
need to add a couple spaces before "Solutions" in the red header so it lines up with "Mission"


comment:
will send the font for the meter... once installed, reopen storyline and it should be good to use


comment:
the animation in the middle looped 3 times before stopping


comment:
i mightve had this messed up. the transcript button on the transcript layer is slightly below where it should be.


comment:
product connectivity: need period at end of job description paragraph


comment:
weird hover state for the center goal tree screen. will send a new one for you anyway


comment:
let's anchor the text boxes for all three of these to the same top left coordinates.


comment:
i will send you a blank white screen to put behind these. i think you then can crop the image so that there is no black outline and no red bar on the left, so it's just sitting on the screen. then you can more you close X to the top right corner


comment:
change state to have "click next to continue" when all three clicked


comment:
text in the red bar didnt animate on like the rest, so it was sitting there before everything else


comment:
make sure all three of these questions slides are set to "reset to initial"


comment:
highlighted, then choose the button).

Delete the period after button


comment:
All other product names and trademarks are the property of their respective owners.


comment:
For blood cultures, the time from specimen to final report will be more than 48 hours.
And when did we discuss time during this module?


comment:
I don't know the answer and not sure we covered the material to answer that.


comment:
The helpful tip may be too in the weeds.  Let's discuss this.


comment:
We need to add something that tells the learner that these are some of the potential filters but there may be others depending on the report.


comment:
The "Resources" drop down appears on this screen although there is no mention of it anywhere. Let's add something pointing this feature out.


comment:
for all three question slides, because there are only 3 answer options, i think you can either move the submit button + popups up to be closer to the answer bubbles OR you could make all the answer bubbles bigger.


comment:
i was able to drag "world class safety is our goal" to Booster 2. it didn't change the state of the booster to red though. once i moved them all in correctly, it didn't advance to the next page.


comment:
i think it's currently set so that multiple draggers can stick to a certain booster box which is preventing me from advancing


comment:
spelling in the menu for this slide is wrong "bluprints"


comment:
We need to consider how the list of events relates to the issues. May replace clipboard with Steve question face or discuss ideas. 
move Steve to the right with question face when wrong answer, move feedback to a box that covers all the answers and forces to click return.
Can't review buttons once advanced. Keep active for all but change the state to visited so they know they completed it but can review if they want.
Make yes / no buttons less wide and add a smaller Joe in between buttons and graphics, use for all yes / no buttons
While completing your inspection (delete when you got to the probe - this isn't where the probe is)


comment:
We need to discuss this a bit more to make sure it flows right. 
Sometimes the feedback gives you the exact right answer. Only say why it is wrong and try again.
The return button is a little bit out of the text box for the feedback.
Sometimes when you click next or previous, it pauses for a period of time before advancing.


comment:
Correct the orphan in the ISR label. 1st line: Implantable System; 2nd line: for Remodulin


comment:
Why are there 2 references listed when I click on the superscript reference link? There should only be one for this page. Please correct.


comment:
Reference numbers are out of order. Seems as though the first tab should have references to 1,2,3,4 and the other tabs should have a reference to 5.


comment:
Correct the orphans in the 2nd and 4th tabs.


comment:
Correct the orphans in the 2nd and 3rd bullets under Contraindications.


comment:
Correct the orphan in the statement under the Risks button.


comment:
Correct the orphan under the 1st bullet.


comment:
Correct the orphan in the 2nd paragraph under the Patient Selection tab.


comment:
#2 anchoring sleeve: Correct the orphan in the 1st bullet.
#3 sutureless connector: Correct the orphan in the 2nd bullet.


comment:
Correct the orphan in the 2nd sentence of the lead-in page.


comment:
Correct the orphans in the 1st question feedback and the 5th question/Why this question matters text.


comment:
Bill's file text needs to be corrected. Under Your Notes: Text in 3rd and 5th bullets is riding off the page and the orphan needs to be corrected in the 5th bullet.


comment:
Correct the orphans in the 1st sentence and the 2nd bullet.


comment:
Is it necessary to have narration on this page?


comment:
Correct the orphan in the 2nd bullet under the Make a plan tab.


comment:
Correct the orphans in both paragraphs on this page.


comment:
Update 1st sentence to "The physician has just completed implanting Bill's catheter.
Correct 3rd sentence. Should say "Which shows the correct placement for his catheter?"


comment:
The Implant Catheter question is being displayed after 3. Implant Catheter and 4. Prepare Pump Pocket.  This needs to be corrected. After I clicked through it a couple of times, I then got to the question for #4.  This seems to be buggy.


comment:
4th selection box/1st sentence: delete "for patients". Add pocket in sentence: "Select a pocket position appropriate for healing."


comment:
Update 1st sentence "When tunneling Bill's catheter, the selected..."


comment:
Correct the orphan in the Incorrect feedback text.


comment:
Correct the orphans in the lead-in statement and 1st bullet point.
Correct the 1st sentence "Once the pump and excess catheter body are placed..."


comment:
Update 2nd sentence to "Evaluate the images below that show the pump placement in the pocket."

Incorrect feedback: update to "The reservoir fill port appears to be beneath the sutures. This placement could make accessing the fill port difficult when refilling the pump.  
Remember, place the pump so that no skin sutures are placed directly over the reservoir fill port or the catheter access port."


comment:
Program Prime tab/last sentence: change to "...which describes the programming steps in more detail."
Recovery tab/2nd sentence: change to "They examine wounds, assess his status, and monitor for infection..."
On-going Follow Up tab/2nd sentence: change to "...attend refill appointments every 4-16 weeks which are determined by his prescribed flow rate..." 3rd sentence: lowercase "Physician", "His PAH physician makes any...". Last sentence: lowercase "Implanting Physician" and add a comma, "As the implanting physician, you will be notified of..."


comment:
Correct orphans in Mitigation Strategy options #2 & #3.
Pump Rotation feedback/2nd paragraph/1st sentence: update to "...is anteriorly oriented, and both the reservoir fill port and catheter access port are easy.."
Pneumothorax feedback/2nd paragraph/last sentence: correct the orphan.Last sentence: "See the image to the right for the suggested insertion sites." The image labels are blurry. This should be corrected.


comment:
Header says dislodgement, but 1st sentence says 'dislocation'. Do we want to use both terms?


comment:
Site reaction/1st sentence: update to "The connections between the pump, sutureless connector, and catheter should be evaluated during the system integrity check."
Underdose/overdose/1st sentence: update to "The surgical team should be aware of symptoms associated with a Remodulin overdose or underdose, as symptoms may indicate a problem with connections or an incorrect infusion mode."


comment:
Top header incorrect (says Implant in Practice) should be Implant Overview.


comment:
Please review my comments for this section listed in the Implant In Practice course.


comment:
Top header is incorrect (Implant in Practice). Should be Implant Overview.


comment:
Update 1st sentence: "Both the PAH physician and implanting physician play an important role..."


comment:
Review my comment listed on the Implant in Practice course.


comment:
Top header is incorrect (Implant in Practice).


comment:
Top head is incorrect (Implant in Practice)


comment:
Please review my comments listed in the Implant in Practice course.


comment:
make sure try again button isnt set to gray first


comment:
remove animation... when you reset the slide, it's not great for the learner to have to wait on the bubbles to pop out again


comment:
make the blue box white with blue outline and the same width and height as all 3 stacked. also need to have them snap back to starting point if dropped outside the drop zone.


comment:
id add 25% dark blue on the "visited" state rather than a lighter brown/gray. it's hard to read the white text


comment:
your Try Again btutons are globally starting off as gray


comment:
are the hyperlinks supposed to work yet?


comment:
please use the revised image i sent that has more white space in it on the left side, then reduce the text box so that it sits in that space. right now its hard to read


comment:
Last sentence: add a comma "...their role in the process, as well as where..."


comment:
4th bullet doesn't make sense. What is "Alert notification"?


comment:
1st sentence: "...procedure, supplies are provided by three sources: Medtronic..."

I would suggest having check marks in the boxes on the clipboard.  The empty boxes made it appear as though there was an interaction.


comment:
This interaction seems cumbersome. If we are going to use this timeline. The Prepare for Surgery icon should be a different color once you've completed that section (perhaps blue like in our Main Menu) and the System Implant icon should be Red (like Main Menu).


comment:
Do not show 2 pumps in the image. Use either right or left-side placement, but not both.


comment:
Directive: I believe there should be a hyphen after pre.  "...and help you in your pre- and post-operative care."


comment:
Same comment for transition between each of the sub-sections (use different colors or something to depict where you've been and where you're going).


comment:
are they Connected Solutions employees? Or Connected Solutions Organization employees? (All that to say, can you have the CS without the O or does it have to stay together?)


comment:
check player - you may have prev/next enabled, causing it to stretch and forcing screen to scroll up/down.


comment:
I strongly suspect organization should not be capitalized in line 2 of main screen text.


comment:
I think you need a transition before Additional - maybe "But," or "However,"


comment:
it's a little hard to see the connection between the top of the screen and the big red arrow. What if you added text in the center that said "Watch the Ready to Launch meter throughout the course to track your progress." Or maybe put a text box next to the arrow that says that?


comment:
I want to click the big red arrow over the next button...


comment:
your spacing in the transcript is a little odd. It looks like it's double spaced at the start, then 1.5 spaced. I like the one that's a little closer together.


comment:
her video glitched for me at the very beginning, where I heard her but she wasn't moving.


comment:
I so wish I could FF thru this. It's good that you don't let them.


comment:
customer insights - don't need improving in the last line of the job description; your previous "help to improve" should cover it.


comment:
also customer insights - you are missing a comma in the job description. it looks like you're using the serial comma everywhere else and it's missing there.


comment:
1. Doesn't infection control assist in managing infectious diseases?


comment:
She should provide more context to the tracker below. 

The categories (i.e., tossing/turning and living the dream) may not translate well for EMEA.


comment:
Can you make the boxes smaller for the shorter answers?


comment:
I hope to learn more about each phase. Let's start by reviewing the equipment used for each phase. Hover over the biosafety cabinet, then click on it...


comment:
Is there a place for the learner to ask questions so we can keep track of knowledge gaps?


comment:
instructions:

Hover over an item (i.e., results type) to learn about it. Press continue when done.


comment:
Delete: Yikes (does not translate in EMEA). I'll listen...

rewrite: I'd like to learn more about what happens in the lab before I start talking to anyone. Do you mind...?


comment:
when I click the back button, it takes me back to the last popup I closed, not the whole screen. I have no way to review the job descriptions if I want to.


comment:
customer insights i popup - need comma after satisfaction


comment:
hey, not to be picky, but these are in the exact order of the groups from left to right... that is in no way a legit test of what learners remember. :)


comment:
correct feedback - need comma after satisfaction.


comment:
Correct feedback - do you even need the text? It restates what's in the red box. which restates what's behind the "i". Anything you can do to make this even a little challenging???


comment:
objectives popup - need comma after financial targets


comment:
might want to include directions in the popup telling them to click X to close. (Just since this looks so radically different from most courses they take)


comment:
DBU popup - need comma after transformation


comment:
critical initiatives - need comma after diagnostics


comment:
I think around-the-clock needs hyphens here


comment:
Is Instill the right verb? (If it came from Cummins, ok; if you wrote it, try again.)


comment:
label for environmental sustainability looks a bit squished


comment:
can you make the dragable items all the same font size?


comment:
could you have the rocket in space on this page? after all the cool graphics it just feels empty


comment:
does the course unlock when you click Home? it didn't look like it to me.


comment:
I would check the left nav - there's one screen that says  "45" and I'm guessing that's not right


comment:
OK this is nit-picky.  On this screen we see a laptop.  On the next screen is an iPad.  Should we be consistent?


comment:
In the description for "EIM interchange requirements" change "the EIM" to "EIM"


comment:
The narration say "CAISO, but the script say "ISO".  Please say "ISO"


comment:
The California ISO bubble should have generation resources on it like the other BAAs.


comment:
The left arrow does not work consistently.  The first time I tried it, it went back to the set up screen.  The second time it did not do anything.


comment:
Matt will tell you this, but make the Learning agent bigger (crop him so only his upper body shows) and have the red bars come out from behind him.


comment:
Yes, spell this out. Also can the bullets be in the gray color too?


comment:
When Gateway unlocks the text is still telling me to click the Process.


comment:
Second sentence missing the word "we" before will.


comment:
change "the" to they in the second sentence.


comment:
For these questions, incorrect says continue. Update the button text to say "Try again"


comment:
Can you make the slider stop at each point before continuing?


comment:
I would just say "all approved materials" instead of "all the approved materials". Just wording :)


comment:
The red gate says click next to continue, probably because I slid to far the first time and it thinks I'm done?


comment:
When I came back to this section from the menu, the next button disappeared.


comment:
This didn't play for me at first. I had to click back. Also, make the Learning Agent bigger and have the red bars come from behind him.


comment:
Add "Click next to continue" directions.


comment:
Move the lady so she isn't covering up the text. The text for the last sentence in the popup needs revision.


comment:
Move the red box completely behind the Learning agent so you don't see it. You can make the LA bigger.


comment:
Correct the orphan in the first bullet point.


comment:
1st sentence "Congratulations on completing the Implant Overview course"


comment:
is your slide title text the right size? it looks a little small?


comment:
System Implantation/3rd bullet: correct the orphan.
Additional/3rd  & 4th options: correct orphans.


comment:
Correct the orphan...or...
I would suggest bulleting the considerations since this is such a long sentence.
"...taken into account, including:
- Medical history
- Patient lifestyle
- System factors
- Surgical risks


comment:
Diagnostic Measures pop-up: the '2' in SpO2 should be subscript.


comment:
Correct orphans in button text for "Does the patient live close to a refill center?" and "Does the patient understand the surgical risks?".
Refill Appointments pop-up text/2nd sentence: delete "indicate they would". Change to "Patients who have been consistent with their current therapy may likely be consistent with a new therapy, too."
Correct the orphan in the "Acceptance of Implanted Device:" pop-up header.


comment:
Correct the orphan in the last paragraph.


comment:
i totally messed up which project these images went to, so i'm gonna send some rebranded versions. really sorry about that


comment:
Correct the orphans in the 1st & 3rd bullets.
Need to add a directive for clicking on the buttons "Review the flow rate calculation" and "Review the refill interval calculation" prior to clicking > to continue.
The images for the calculations are fuzzy/blurry.  Need to be cleaned up so they are crisp and clear.


comment:
also, after completing the fourth gate, i think they should come back here to click next. it was weird to hit back and go back to the question screen after this


comment:
to sharon's edit: i'd just shorten the text box.


comment:
Need to add a directives to click on "Review the pump longevity calculation" and then "Click > to continue."
The calculation image is fuzzy/blurry. Needs to be cleaned up. Should be crisp/clear.


comment:
Grey header should be "Patient Case Studies"


comment:
Correct orphan in directive. 
This presentation of this information seems a bit cumbersome, but I'm not sure what format would make this interaction better. The Incorrect Feedback needs to be updated, as it's not clear that you have selected an incorrect option. Let's discuss better ways to present this information.


comment:
The table font seems very small. Perhaps we should use a smaller section of the table so it's easier to read.
User should only see the feedback when the intersection between 65 ng/kg/min and 70 kg is clicked. When this area is clicked, the 4 boxes (displaying 60 & 70 ng/kg/min and 70kg Refill and Longevity) should be highlighted and the estimation text should be displayed.


comment:
Update directive after first and second patient case studies are complete to state "Click Patient #2 to continue." and "Click Patient #3 to continue."


comment:
Need to spell out ETSR either in the label or in the explanation below it.


comment:
I did not get the chance to roll over EIMDYN before the "Putting it together" box came up with the right arrow.


comment:
Need to say "net scheduled interchange or NSI" the first time you use the acronym.


comment:
Correct the orphan in the 4th bullet text.


comment:
As with Patient #1, the table font seems very small. Perhaps we should use a smaller section of the table so it's easier to read. User should only see the feedback when the intersection between 100 ng/kg/min and 90 kg is clicked. When this area is clicked, the 2 boxes (displaying 100 ng/kg/min and 90kg Refill and Longevity) should be highlighted and the estimation text should be displayed.


comment:
Place a period at the end of the lead-in sentence.
Adipose tissue pop-up text: correct the orphan.


comment:
When I clicked the > on the previous page, I was brought to the Conclusion page, but the Correct feedback box was open.  Seems as though there's a bug or the programming is incorrect for this page. I cannot click the < button and when I click "Continue", I am brought back to the Case Studies menu page and directed to Click Patient #3. I was never able to read the text on the page or select an option.


comment:
As an experiment, I closed the course and relaunched and then was able to see the page content and select yes/no.  Not sure what the issue is.


comment:
When I clicked on Patient #3 to prior to reviewing the case study, the red X appeared in the left lower corner prior to directing me to the next page. Please correct this. The user shouldn't see the red X until the case study has been reviewed.


comment:
Instead of stating Question 1, 2, 3, etc. for each scenario, what if we used Alarm 1, Alarm 2, Alarm 3? It's confusing to go from Question 3 to Question 1.


comment:
The close out request could originate with site manager.


comment:
Same comments as on Patient #1:
Correct orphan in directive. This presentation of this information seems a bit cumbersome, but I'm not sure what format would make this interaction better. The Incorrect Feedback needs to be updated, as it's not clear that you have selected an incorrect option. Let's discuss better ways to present this information.


comment:
Same comments as on Patients #1 & #2: Correct orphan in directive. The presentation of this information seems a bit cumbersome, but I'm not sure what format would make this interaction better. The Incorrect Feedback needs to be updated, as it's not clear that you have selected an incorrect option. Let's discuss better ways to present this information.


comment:
Update blue directive to "Click > to continue."


comment:
Under the ETSRs roll over, capitalize "Energy Transfer System Resource(ETSR)"


comment:
Last paragraph of script, second to last sentence should say "The e-Tag is used to physically schedule energy delivery."


comment:
In the graphics, change Generator 2 to a BAA (BAA building); Generator 3 can be the load (town representing load); ISO stays where it is; add a border to show that the load is in the ISO territory (generation in one BAA and load in the other BAA)


comment:
When it gets to the graphic where you are showing the 2 people, change Entity 1 and Entity 2 to BAA 1 and BAA 2. Move the green arrow down, pointing from BAA 1 to BAA 2 rather than from e-Tag to e-Tag. Make the arrow point from BAA 1 to BAA 2 so that it does not land on the guy (move him or rearrange slide as necessary)


comment:
On the screen with the screenshot of the e-Tag, this cannot be a screen shot, it needs to be redone as an excel spreadsheet. Explain to us the (out of) after the Current Energy and Transmission Profiles - MW. What does that mean?


comment:
when the white e-Tag box pops up, it needs to have "Generator 2" changed to "Load"


comment:
Amending CRH's comment. Make sure that the words need to be aligned with the first screen. Keep the "and how ETSR limits are calculated" and add it to the others.


comment:
Represent the ETSR by using the BAA 1 and BAA 2 buildings to represent the import and export ETSRs. For BAA 1, change some of the generation to load and have them all connected to the BAA building in their BAA by transmission lines. Do the same thing for BAA 2 and then have the arrow point from BAA 1 building to BAA 2 building.


comment:
This is for the Interchange and e-Tags (alpha) CBT. 

Change the second sentence to read "Each EIM BAA needs to have..."

Third sentence should be changed to read "One ETSR is designated...and the other ETSR is designated..."


comment:
is it possible to mention clin pharm in the voice and on this page?


comment:
Suggest the following order for the 2nd paragraph:
- the geography of the trial
- IRB/ERB
- who manages the site(s):  Lilly or CRO


comment:
Can we change this up a little so that you're not reading word for word what is on screen?


comment:
to match others, i may just remove the audio entirely (especially if it's just reading hwat's on screen).


comment:
I clicked all the boxes and the next button didn't appear.


comment:
on the "clikc the next button to continue" state of instructions, the words "Site Activation and Enrollment Plans' is the wrong font


comment:
Next finally appeared, but I had to click all the boxes again. They didn't have the black outline until I clicked them the second time, which activated the Next button.


comment:
hide the click the next button to continue until after audio /animation plays


comment:
Can you have the buttons reset on Try again for all of these questions?


comment:
Is the font for "click each button" sentence correct? Also bold "Click each button"


comment:
Let's not let them click next until all buttons have been clicked.


comment:
rather than a popup, have the button open the pdf (see template). the pdf i provided just needs to sit in the published files folder.


comment:
Matt - any feedback on how the popups can look better?


comment:
let's include the 3 people here. this screen is a little barren.


comment:
ignore my PDF comment. I like what you did on the next screens.


comment:
I think you can make the speech bubble text bigger and just move things down a bit.


comment:
i will send a mockup and an image for this.


comment:
Agree with GT.  Furthermore, not ALL participants have signed the required consent before a clinical trial can begin.  Suggest language: Informed consent must be obtained prior to initiation of any clinical procedures performed for the study.


comment:
Agree not to introduce another new term "master consent".  A study may involves multi-countries; is it possible to use "Trial Level" instead of "master consent" or "country-level consent"?


comment:
clin pharm does not have a SAM group like late phase.  Who writes the ICF depends on who manages the site(s).  Can we not specify the header of "Trial-Level ICF Writer" and "Site Manager"?


comment:
I do not hear any voice.  Here mention "Trial-Specific", another term.  Is it possible to use "Trial-Level".  Is the intention of this slide is to expand the "Master Consent" process?


comment:
This comment is on "The title" of this slide only.  The title mentions "Trial-Level ICF Creation", but looks like the content includes amendment.  Suggest to have one slide on creation and a separate one on amendment. Also TCED is mentioned in the slide content.  Clin pharm has more studies that would have "Trial-Level ICF" than TCED. Suggest not to group them in 1 slide. The approval process is different according to the current SOP; CP/CRP/CRS is the approver only for PED.  Will this remain the same for TCED?


comment:
This comment is focusing on WHO column only.  In clin pharm, who draft the IC depends on the sourcing model (Lilly manage vs. CRO manage). Please refer to the 4 flow diagrams provided by Teri W. on 22-Sep. Clin pharm does not have a SAM group;  therefore it is the Study Manager (CPA) who drafts the TCED. Please remove "Study Manager" may provide assistance in the sentence. Who drafts the "Trial-Level ICF" depends on the outsourcing model.  It could be CPA, IRB, or CRO.  Suggest to have 4 rows instead of 3.  Change "Study Manager" to "Quality Reviewer". Add another row for "Manager Review". Make "Consent Approvers" to pleural since CRP/CP/CRS and MQR are the approvers.  Divide what you currently have on the "addition" to the WHO accordingly.


comment:
Spoke with Teri W. and she shared the Bluework with me.  Now I understand more.  So, suggest change the "Study Manager" to "Reviewer".  this will cover the content. For the "Consent Approvers", the content covers TCED will be CRP/CP/CRS.  Consent approver - remove SAM. Here is the definition of Substantive is defined as A change to the meaning of a statement that differs from the original meaning.


comment:
CPA/Study Manager may develop the Country-Level ICF.  Who is the "Global Informed Consent Business Lead"?  Provided definition of substantive in previous slide.  Clin pharm has 3 clin pharm ICF Templates.  would you want to specify?  If yes, here is the info:  1) is the Lilly, Covance, IRB ICF Template (MLIRB), 2) is the Lilly IRB ICF Template (SAIRB), 3) Lilly Singapore ICF Templates.  May use the Global Quality Review Checklist.  Suggest to use Lilly CS-ICF QR Checklist for all other ICFs.


comment:
TPO, IRB or CPA may draft the site-level ICF.  For Approver, please delete ICF SME, Global IC Business Lead.  Please add MQR and CP.  Quality Review is required every time the IC is submitting externally.  If IRB did not make any changes, then no need to do another QC.  If IRB makes any changes to the ICF, QR is needed.


comment:
Study Manager - Please add the following: Provides the source documents (protocol, RP, etc) to Covance who drafts the ICF.  Collate all the Lilly comments back to TPO after reviews. Substitute "Site Manager" with "Site Manager".  Covance to provide a good draft to Lilly.  Provides review and approval timeline to Lilly.  Respond Lilly's comments in time to meet study timeline.  Reviewer will provide review comments to meet study timeline.


comment:
sorry.  substitute "Site Manager" with TPO (Covance)


comment:
For information only and not necessary need to change.  Please note that MLIRB and SAIRB ICF Templates are for US sites only.


comment:
I would also recommend adding in (under Minimum Rate) something to the effect that this setting is not recommended for PAH patients receiving Remodulin.


comment:
Under stopped pump I think it is also beneficial to put a similar comment about not programming this setting for PAH pts on Remodulin. (Should mirror these buttons with whatever we decide on the Implant in Practice module)


comment:
Should pictures be switched here when looking at sutureless pump connector


comment:
On 5th bullet are we sticking with 'place external line the day before' verbiage or just 'place before surgery'?


comment:
Again same comment:  Are we saying external line 'one day before surgery'?  I am not certain because we discussed not being this specific.


comment:
on the 1st bullet don't we pull out the sterile water from the pump during pump prep?  There would just be saline in the catheter and Remo in the pump during the Prime for New System implant correct?


comment:
instead of saying 'temporary' delivery can we say 'external' delivery system to keep wording consistent?


comment:
Under Hematoma:  can we drop the 's' from increases in the first sentence?


comment:
What are thoughts on the 4th bullet: Do we need to say drug withdrawl as it would technically be 'underdose'?  I am ok either way just wondering the teams thoughts on that.


comment:
As CAP kits are contraindicated with ISR, do we need to discuss Refill kits under 'Additional' tab?


comment:
for all of these case studies let's just say "click the underlined...." vs. click on the.


comment:
update or remove the comma for inadequate drug supply trigger.


comment:
center text in purple bar and should be left aligned


comment:
not sure if something got changed but red arrow for speakers para doesnt line up


comment:
aligned text boxes to be centered in the red bubbles


comment:
"Intorduction" in module header font is wrong


comment:
move text in Milestones popup up in the bubble. it looks low. X button should be more top right


comment:
size of scrollable map here looks too small


comment:
need to change to replay button when audio complete


comment:
check feedback ID # for "trial-level informed consent created" page... right now it is same as the first scrollable map page


comment:
for "Trial level informed consent created"... no need for purple scroll instructions. only need it for first instance.


comment:
for "Trial level informed consent created"...map looks stretched horizontally


comment:
for "Trial level informed consent created"...not sure if this has been done before and can be ignored, but id move the close buttons in the popups to top right


comment:
for "Trial level informed consent created"...need replay button


comment:
crop extra white space in map on the right


comment:
extend body text box so the orphan "TCED" is merged in previous line


comment:
should i be able to have more than one option selected?


comment:
The answer could be the first or second report depending on the situation.  Let's use another report name here for the second report.


comment:
Change the scenario to read "Mark is a settlements analyst for a participating resource scheduling coordinator and he needs..."


comment:
For 'Etiology' should we say 'comorbidities'?


comment:
Under 'Diagnostic Measures' instead of 'TAPSE' should we say 'echocardiography' or 'RV assessment on echo'?


comment:
Under 'Hemodynamics' the 'm' can be small for mPAP


comment:
It seemed quite odd that the narrator started talking right when I moved to this page.  I was conflicted with whether I should listen or read or try to do both and follow along.


comment:
Did we decide to go with PVR instead of PVRI or was that something else I was working on?


comment:
The language at the beginning of each of the statements for the pop-ups should be consistent. Should start with "This section shows..."


comment:
PVRI needs to be changed to PVR please to match next slide.


comment:
In the first sentence of the paragraph, remove the word "an" before EIM e-Tags. In the third sentence of the paragraph, change "an example" to "a sample".


comment:
In the "Putting it together" box, change the word "example" to "sample"


comment:
in general the course needs to reiterate throughout it that this is for clinpharm ICFs.  I believe the only place this is raised in is in the title and intro slides.


comment:
tw=teri Womack

Please change "study manager" under review person to consent reviewer.  Also the text will need to be updated through the "who" to better align with the multiple combinations of people who can do the work and when.


comment:
title of slide is related to icf creation but the content deals with the amended icfs too.  need to make title consistent with content


comment:
TCED is an option for clinpharm but not the norm.  As written, the content implies the TCED is the standard ICF component.  need to reduce emphasis on TCED throughouttext


comment:
given the role titles this knowledge check is more of a common sense check than actual ICF knowledge.  recommend revising to something more challenging :)


comment:
recommend including the actual process map name as it would be found in blueworks on this slide (and wherever maps are presented) so that people may find it in blueworks if they want to open it up in blueworks as they are moving through the training.


comment:
I'm not sure we need to go through the master/country level process


comment:
in general clinpharm (who this entire training is geared toward) does not use affiliates.


comment:
approver note says "... may not approve an ICF he or she prepared".  this statement is a little too black and white.  for example, if the icf were approved and then submitted to ethics AND then ethics made a minor change, the study manager may approved the change even if the study manager prepared the ICF originally.  follow?


comment:
these reviewers are not specific to the country level. I think we need to collapse the trial and country level training content.  I think having them separated may be causing more confusion than help


comment:
along the them of collapsing the country and trial level information I think it would be useful to put all the maps together and then all the roles later rather than walking through each map and associated roles before proceeding to the next level.


comment:
this is the 3rd who, what, when slide.  I think people will be frustrated to go through this again as it is essentially the same as the previous 2.


comment:
I don't think the guidance for TPOs applies to Covance so would suggest referring to TPO workplans or the guidance as spplicable.


comment:
1. study manager and site manager are often the same role in clin pharm.  
2. CPA = clinical pharmacology associate = study manager.  Recommend replacing CPA with study manager. 
3. Use TPO rather than CRO.
4. Like the idea of adding timelines to the study manager information but think we need to "soften" the message.  FOr example, the timelines are driven by the contract with the TPO and therefore are not always the 3 days.


comment:
change title from Roles at ClinPharm to Roles in ClinPharm


comment:
I'm not sure that every template is exactly the same.  could we say that templates are color coded.  most follow this convention but refer to the template's instructions when working with it?


comment:
can the example template be made generic?  e.g. change MLIRB to Ethic; Covance to TPO


comment:
is it always the footer?  could this be made generic as well and say template / study identification or header/footer?


comment:
TCEDs are not always used at trial level. 

also think this section's order should be reworked a little bit.  I think we should have this slide before the template language and sections


comment:
wondering if adding is it multiple sites question and then prompt of considering to use the TCED would be useful.


comment:
rather than just an incorrect could we have a prompt for why the combination is incorrect?  e.g. if TCED is selected could it say, "incorrect. a TCED is not required for one country studies"


comment:
we will always have a site level consent since the site contact information is required to be in the patient's consent.


comment:
I'm uncomfortable with the emphasis on the timeline related to the consent.  I think we need to call out how if it is done incorrectly it could affect the subjects and/or the study. if we want to then call out how it could affect the operations of the trial (e.g. timeline) then I think we could.


comment:
Improper release explanation:
This is considered a release of acid to the phosphogypsum stack system.


comment:
Is bullet 4 supposed to be around educating on the alarms?


comment:
prefer to say place an external line prior to surgery.


comment:
remove one day and just say prior to surgery

Also add Injection


comment:
Cleaning activities description:
Remnants of acid released from cleaning activities is an acceptable practice and is unavoidable. This is not considered a release.


comment:
agree with CSL, need to put check marks on the clipboard


comment:
Agree with CSL, this is confusing when you are not taking the user down a path


comment:
the n in location is cut off in the title


comment:
A tank failure or rupture can cause an alarm. It should be responded to as a release.


comment:
Equipment failure descry:
Releases due to defective or worn valves are considered mechanical failures and not an operational input.


comment:
Step 1: Visually inspect the probe and the associated area.
These steps should always be completed in this order, so can number 1, 2, 3.


comment:
Picture of release - remove the crack because this is a rubber lined pipe. Leave the acid in the picture. 

you realized that acid is leaking beneath the knife gate valve and may be the reason the alarm occurred.


comment:
feedback on no answer:
Actually, if the knife gate valve is leaking due to a mechanical failure, it is a release.


comment:
Disregard the second sentence on the first box. replace with: you realized that acid has been leaking beneath the knife gate valve and may be the reason the alarm occurred.

Disregard feedback on no answer - Revised: Actually, a knife gate valve should only release a minimum amount while in operation. Better try again.


comment:
Remove no probe is allowed...15 min. Don't want to cause confusion. Can leave call E&I tech.


comment:
When completing your inspection, you notice that the probe is not actually submerged in fluid. 

I think the first comment was supposed to be on the next page.


comment:
During your inspection, at first you didn't notice anything unusual. But as you looked around, you noticed that a line was set up improperly.


comment:
Feedback on no: Sorry, but this is considered a release to the phosphogypsum system.


comment:
Feedback on yes: This is considered a release to the phosphogypsus system.


comment:
A line that is not set up correctly is considered a release to the phosphogypsum system.


comment:
Wrong answers: Move the line to the correct side. Do not report to anyone. 
Wait until supervisor has been notified before taking any action.
Right answer: Alert the board operator about the cause of the alarm and safely move the line to the correct side of the splitter box. Then, notify your supervisor about the release.


comment:
Revise:
(wrong answer) Yes - actually, this is an acceptable operational input so it is not a release unless it exceeds the BMP Table 1 volume.
No - right, it's not a release unless it exceeds the BMP Table 1 volume.


comment:
Revise No feedback to:
Right, it's not a release because it's an operational input unless it exceeds the BMP Table 1 volume.


comment:
-Remove header "The purpose of a Long-Term Grant"
-Remove LTGs are a key element of longer-term compensation and replace with the below bullet points: 
-LTGs are awarded to senior level employees based on their potential, performance, and unique skill sets.
-LTG recipients must remain with the company for three years in order for their grant to vest.


comment:
In the first sentence of the narration script, change the sentence to read "BAAs often exchange energy between each other to bring balance to the system or for economic benefits."


comment:
need to change this picture - April to send.
Ignore all the other feedback from today - we got confused :)


comment:
Also, let's remove the text "so that when one succeeds, so does the other." 

Under linking shareholder and employee interests: 

-Because grants are comprised primarily of company stock, they encourage employees to act like owners.


comment:
just use picture of Steve with PPE and wrench in his hand. no suitable real life pictures.


comment:
remove last scenario - too site specific


comment:
Remove the last bullet point under shares and cash. 
End the sentence, "the payout factor ranges...." with "is determined by ROE performance."


comment:
Under diagnostic measures...use RV assessment on echo instead of TAPSE


comment:
if time allows, change blue hover color to purple


comment:
hover for "Study Participants in the..." answer option moves the text around


comment:
bold "click" before "Submit" in instructions


comment:
i think you can increase font size maybe in the second incorrect feedback (with continue button)


comment:
previous screen "Consent and Revision" needs a feedback ID #


comment:
previous screen "Consent and Revision" ... the girl is clickable and has a larger grayed out visited state that covers next button


comment:
hover state for last 2 answer options moves text around


comment:
try again style is different than other buttons


comment:
is an appropriate candidate for the implantable system not therapy.


comment:
Remove the Learning Outcomes title
Let's simplify this and only include three bullet points.
At the end of this session, you will know:
-What a Long-Term Grant is
-How a Long-Term Grant works
-Where to find additional information


comment:
modify the first paragraph to read, "Vihaan is a Director in the Marketing function and has been selected to receive a Long-Term Grant(LTG)."

second paragraph changes:
Vihaan is excited to be recognized,.....


comment:
Please remove the date at the top of the letter. 
Please remove "2016" after Subject. 
Please remove, "Congratulations on your award!"
Please add a space after Stock Options and one after the last bullet. 
Please adjust the second sentence to read, "A Long-Term Grant is a type of variable compensation." 
Please update the second bullet to read,"...are determined by our financial performance." 
Please update the third bullet to read, "Financial performance is measured as return on equity over the three year period."


comment:
Please replace the last sentence with the following, "LTGs are awarded to senior level employees based on their potential, performance, and unique skill sets."


comment:
Please update the second box to reflect, "What is Performance Cash, Performance Shares, and Stock Options?" 

Per my note in the blog, please eliminate the third box, "What happens after I receive my letter?" We want the timeline to appear after you click next after viewing the pie chart.


comment:
under shares and cash, please remove the bullet point about the CMI Board having discretion. 

Under stock options, please remove the bullet point about non-qualified. 
Under stock options, please change the word "they" in second bullet point to, "Options"


comment:
Change title to: Welcome to monitoring the RTM with ADS


comment:
Would the wording work better ... to set and adjust the patients dose, infusion mode, program refills....


comment:
Can we talk about possible additions to the Resources menu when we meet on Nov 7? I'm not sure how much to include here.


comment:
My guess is that we didn't indicate 'Power Systems Business Unit' due to the size of the oval? It looks odd without having Business Unit following. Can we consider adding?


comment:
I neglected to indicate that we leverage a significant amount of support from our IT function based on the nature of CSO's projects. We should really add another support group for IT. I apologize for this miss!


comment:
In the final graphic, the 'Corporate' box appeared semi-off screen.


comment:
I had issues while viewing Lori Cobb's welcome video. It skipped to the end after about 45 seconds.


comment:
We may want to update the job title for this Cummins Care profile - with the changing work in our warranty group, it may be better to indicate Customer Care Representative...but let's discuss more as a group.


comment:
For the Machine Data Analytics profile, lets have the background indicate PhD in Statistics.


comment:
We may want to re-phrase the description of Cummins overall objectives. These do not get updated annually, and in fact have been the same for many years.


comment:
Under pt safety- Catheter-Related Complication graph, third row down - should it be thrombosis?


comment:
I definitely think we're on the right track here. I don't have specific feedback at the moment regarding the overall feel of the course or visuals. But obviously we have a lot of fine tuning on the scenario work left to do.


comment:
'On Time Delivery' of the product to the end customer is ultimately the goal, but we might rephrase this as it's not the goal in every scenario.  I think it's more about positive experiences when an issue arises and a repair to the product is needed (responsiveness, information is available and provided in a timely manner when needed, etc.).  We can talk more about what we might want to put here when we meet on the 7th.


comment:
The Service Provider is the Distributor or Dealer actually helping the customer who has the equipment that is not functioning as it should be.  The goal is that we (CSO) make the Service Provider's lives easier by ensuring that they have the right diagnostics, correct service information (publications), etc.


comment:
All of the e-learns list the amount of time to complete course work except Implant Overview.


comment:
Should it state on this page the the United Therapeutics Rep coordinates the training plan.


comment:
The center box should say "Make service providers' jobs easier." (Lives has changed to jobs.)


comment:
Can you add "Click the Next button to continue. On your slide and in your Transcript?


comment:
Update the Main menu to change the text for which section to click next. Right now is still says Click HP-SEC Overview to  get started.


comment:
This screen audio/CC needs to be updated.


comment:
Should we add extension set with clamp and sterile saline?


comment:
This is the first time the mesh pouch is mentioned.   Should it be left out or have more information included?


comment:
Just a question - at what point do we need to select our final audio "talent"?


comment:
Maybe we change to something more similar to the tech manual wording "The programmer is used to review and program pump parameters."


comment:
2nd sentence, I am not sure wording is correct.  Possibly change to "Drug-related complications need to be recognized quickly and managed".


comment:
I just double checked our referneces. Please change reference 1 to the Bourge article. Delete the Thalin article. 
In addition, change the superscript 2 to a 1 and place in the title of the graph (after characteristics).


comment:
per Carolyns comment - we confirmed TRIAL is correct per the published Bourge article.


comment:
Typo in the voice-over: trial-specific elements


comment:
Process diagram has changed in the meantime - please adapt to fit new process


comment:
I don't believe we use the "Site Selector " role anymore in the new process - to confirm with the SMEs


comment:
Question for the SMEs: given that is course is for HP trials, can we define the roles more specifically? I.e. mention the Clinical Pharmacology Associate?


comment:
need to define somewhere what EET stands for


comment:
Per previous comments on site selector role - to be reviewed with the SMEs


comment:
The excel file looks clunky for me. it's split in several pages?


comment:
Would say "timelines are impacted" instead of "time is wasted"


comment:
I feel like some of this audio belongs on another screen or with another popup.  Where he starts "Once you've completed...let the lab manager know..." Can we fade out the existing text box and fade in another one that bullet points  the things that the lab manager needs to know?


comment:
Since we're saying that there are things that cause an installation to fail, I feel like our learning agent shouldn't be smiling.  Maybe a more neutral (but not unhappy) expression would be better here.


comment:
Study Manager: delete ", at the site and country levels"


comment:
Enrollment Manager: change "product deliveries" to "study supplies"
change "drug" to "clinical trial material"


comment:
rather than 'BA/BE products' can we say 'BA/BE study drug'


comment:
This is difficult...even I can't do it.  The only pop-up I get is 'incorrect'.  maybe the pop-up can list what should be chosen?


comment:
for these scenarios - is it always the case that you would use the contingency or mitigation listed?  or are these "potential" actions that you could take (one of several).  If it's not the only action that could be taken, don't want to give that impression.


comment:
I noticed that the audio for both the introduction and last screen narrates "Recruit Study Participants and Management Enrollment" which is not correct.  The close captioning is correct.


comment:
see comment on audio from Introduction.  Also, need to align on the text for this across all the overview courses for ES/SP.  Will talk to Sophie about this.


comment:
Coach's audio says "How do you think you handled that decision", it should say "How do you think you handled that discussion".


comment:
Transcript - last sentence - remove " from the end of the sentence.


comment:
Recommendation: Prefer to have the character positions simply change rather than disappear and reappear in a new position.


comment:
Intro text is somewhat redundant - "Derrick's customer needed him to do a repair on a high-volume instrument the same day. Derrick's schedule was booked solid for the next 2 days. He called the customer to schedule a visit at his first availability, but the customer wasn't pleased. Derrick seems to be struggling with prioritizing his workflow."


comment:
With the intro text slightly shortened, please start the blue directional text on its own line (hit Enter).


comment:
The calendar is misleading. It looks like I need to drag the Follow-up call button to a white "open" day. I would change all days before "Client Incident" to a gray color, and all days beyond it white.


comment:
I think we need to talk through what happens here scoring-wise. I get that we agreed to give them a few tries on this one. However, when I choose a wrong answer and then a correct one, my feedback says "Almost..." which is misleading. I think we change this so that all incorrect answers lead to "Almost..." and all correct answers lead to "That's right!" feedback, and scoring happens in the background based on the # of tries the learner takes to get the right answer.


comment:
Coach's first speech bubble doesn't match up with the audio. Sounds like his 1st and 2nd statements have the same audio but onscreen text changes.


comment:
for "Group Common Procedures" page with scrollable chart... am I supposed to click anything to combine or remove?


comment:
normal state of the first image is stretched... selected state reformats it to right resolution but smaller


comment:
un-bold text in the purple buttons at the bottom... make buttons bigger


comment:
second feedback after attempts run out..."Continue" button just hides and doesn't take me to next slide


comment:
I agree with other statements, not sure why the first tab wouldn't have 1, 2,3,4 

Also can you go back to the original source of this information. I believe that the references 1,2,4,5 should be for the CVC system and then ref 3 Bourge - should be for all delivery stuff?


comment:
Need to double check reference, I don't think Thalin is correct here. was hoping UT would catch but they didn't say anything.I've sent a message to Karren on this.


comment:
This reference is inaccurate. This statement comes from the tech manual. no reference is needed.


comment:
We must have had some reason to have the PAH clinical team on patient selection. Do we need to add something aobut the PAH Clinical team is responsible for educating patients prior to the surgery?


comment:
delete the first sentence in new system implant description. its repetitive.


comment:
Title should read "ETSRs: Transfer limits"


comment:
Second to last sentence after the colon - remove the word "either".


comment:
In the narrative - it seems like usually there are more spaces the paragraphs.  Please align this formatting with the rest of the CBT.


comment:
In second option - change the word "given" to provided.


comment:
In the "That's right" box change the wording to say "A web service is a general method of transferring information from one entity to another."


comment:
In the "That's right" box change the wording to say " A manual override is a temporary change made through BAAOP or a third party application."


comment:
Do not capitalize the terms "energy profile" and "transmission profile" unless we are referring to the titles on the e-Tag.


comment:
The LA is blocking the Click the Next button text.


comment:
Sorry that's not correct - Change wording to "An ETSR limit is set by changing the e-Tag transmission profile."


comment:
Text didn't update when I'm supposed to click Gateways, it still says Click the Process.


comment:
In the first answer change "sent" to "set".


comment:
Let's include directions for them to move the slider to continue for each section.


comment:
The image on the third slider disappeared.


comment:
Third bullet- is it always 4-16 weeks?  Do we need to soften a little and say "on average every 4-16 weeks?" Question because I'm not sure.


comment:
Change "That's right" to read "This limit is sent by ISO systems but is set by changing the ETSR's transmission profile on the e-Tag and will also change in the next market run."


comment:
In Ariel's opening sentence add the acronym "BAA" after "EIM".


comment:
Ignore my previous comment - change wording to read "My ETSRs source and sink with another EIM BAA, not the ISO.  What do I do in that case?"


comment:
Agree with Susan's comment on cleaning up the table.  Also agree with Sonja's reference comment.  Can you clarify where this information was pulled from?  There is a table in the published manuscript called "Complications Related to the Procedure or System During 22,013 Patient-Days of Follow-up" but the numbers don't match up with this.  The reference would also be the CHEST journal reference with Bourge as the first author.  I'm guessing this was pulled from the ongoing Clinical AE report?


comment:
Add the word "for" after contraindicated and then remove "for" in 1st, 3rd and 6th bullet


comment:
Change Sonee's response to say "The ISO would not be on the ETSR e-Tag.  Follow the e-Tagging protocols of the EIM BAA on the other end of your ETSR."


comment:
Ignore my comment- didn't realize this was verbatim from the manual


comment:
Move the green box that says "Ariel, system operator" above his waist.


comment:
Anesthesiologist page- 2nd sentence seems incomplete.  Maybe change to "Because PAH patients may have increased surgical risks, consider the use of a specialized anesthesiologist such as:"


comment:
First box should say "EIM BAAs..." fix the script also.


comment:
Other Health Care Professionals section doesn't seem that different from the blurb about other PAH Health Care Professionals.  Maybe we just delete that extra part on the PAH clinical team page?


comment:
We did not talk about Resource IDs yet, so it should not be in the summary.


comment:
Agree with Susan, maybe just change intro sentence to: "Let's take a look at how the team interacts to manage an implantable system patient."  Also can you fix the text so it is one line across, rather than two lines of text?


comment:
Under patient selection, change customers to clinicians or facilities?  

Also first sentence- change to "The PAH physician determines ideal candidates for the implantable system.


comment:
can we add titles to the gates so we know what they are?


comment:
on the learning check for each gate, let's oreint them to where it fits into the process


comment:
You've got one page for two screens here in the PF tool. I'd seperate so you can find the edits.


comment:
Ok, i get that this is after the intro of showing the process map, and that's fine. I do think visually, it's hard to process everything on this screen but I don't have great ideas, so you can leave it.


comment:
text getting cut off in this process map too


comment:
Should the introduction of the system and components in the first section be consistent with what's in Getting Ready course?  This one doesn't include Remodulin and Getting Ready doesn't have model numbers.


comment:
Can you move "and the product literature" up to the first line?


comment:
Shipping- Can we remove the first "sterile."  Can we just say Shipped with sterile water


comment:
Question- do we need to included template in the first bullet under reservoir fill port?  Is the template used used to fill for a new system implant?


comment:
Agree with Carolyn.  Also, I'll follow up to see if we can get better audio files. There is undesirable background noise in the sound bites.


comment:
Please update your intro sentence to something a little more specific and descriptive


comment:
Perhaps remove the box around the text for each component?  Makes it look like a button you should click on for more information.


comment:
instructional text is not updating when i've already reviewed a previous module


comment:
Make a plan tab: add a colon after the firs sentence


comment:
Agree with Karren's comment- please apply this globally, there are many pages throughout all of the courses with this unnecessary line break


comment:
Additional surgical supplies as a check box seems too vague.  Either remove or add some examples.


comment:
Sorry, ignore my comment.  Didn't see the popup before.


comment:
In the correct answer popup- do we need to add explanation as to why using one with a removable handle is recommended?


comment:
Add letter 's' to "connection" in first sentence in Wrap any excess catheter body behind the pump section


comment:
The symptoms of over and underdose in the text box looks like a lot of information.  Perhaps this could be formatted into a different type of pop-up or table?


comment:
For the system overview section, should the header say implant overview instead of implant in practice?


comment:
Can the system implant icon show a larger image of the pump.  Hard to see what is in the picture.


comment:
In the checklist- change tunneling catheter passer to tunneling tool (with removable handle)?


comment:
Change the title from Turn On Pump to Program the Pump or Program the Pump On


comment:
I feel the 2nd sentence could be a little confusing for new users.  Maybe something like "When a prime bolus of Remodulin is programmed, the programmer will calculate the time duration to turn off the external line. Once the implanted system reaches a 20% dose, the external line should be turned off."


comment:
Reminder -  you will need to create this sheet in excel.  When you do, please make sure that user can see the names of the columns.


comment:
The last sentence of the Physical Path box should read "The Point of Receipt (POR) and Point of Delivery (POD) for each ETSR are determined by the transmission rights of the EIM entity."


comment:
In the Misc Info, change the title to "Misc Info of the Physical Path". In the sentence, after the word "entered" add the word "here." and delete the rest of the sentence.


comment:
For the Transmission Allocation box, second sentence should read "If transaction IDs are used, they are required in the OASIS column."


comment:
The first sentence should read "The Misc Info field of the Physical Path..."


comment:
Please recreate the graphic in excel with different font for every e-Tag section re-creation.


comment:
In the second sentence, remove the words "with no exceptions"


comment:
In the last box under Transaction ID, change "TP" to read "Transmission Provider"


comment:
In the first paragraph, add the first sentence to read "Transaction IDs and resources IDs are the way ISO market participants identify their market awards." The existing sentence becomes the second sentence.


comment:
Is there a reason why the coach walks into the situation sounding really angry? Didn't we just teach them that's not the way to start a productive FES coaching session?


comment:
Intro text is redundant, we know Derrick is a new FES. "Derrick has made several calls to the same client..."


comment:
Wrong coach audio plays at the beginning. Should be "Hey Derrick. I'm just calling..."  what i heard was "You need to re prioritize...."


comment:
Text change for set-up question  "...situation, does Derrick need to...."


comment:
Coach 1st bubble - doesn't match audio 100% - change onscreen text to: "I got an email from one of your customers, Kevin from LifeSciences Inc., earlier this week."


comment:
I received neutral feedback in the interaction, but this wrap up screen tells me that Derrick is flying through the water. Want to make sure the feedback at the end jives with the outcome; I know that will happen with the inclusion of the animated screens, but wanted to call that out here.


comment:
I don't think that regulatory requirements are impacted by a PI change, i think that meeting the regulatory requirements can be impacted is what I think should be said.


comment:
voice over:  change forms are not updated, they are completed.  Not sure we need to change?


comment:
I think we need to say that depending the the change "an investigator site change form may need to be completed and determination if the site is still qualified to conduct the trial"


comment:
In the last box under the Resource ID, change "ISO BA" to "ISO BAA."


comment:
In the "I" box, change the word "direct" to "direction"


comment:
Change Ariel's question to "...but I don't understand how they are used in EIM."


comment:
In Sonee's answer, add a sentence to the beginning that reads "The energy profile provides the awarded MWs that are scheduled to flow." Begin the next sentence with "It" in place of "The Energy Profile"


comment:
For the second paragraph of Sonee's response, add the sentence at the beginning to read "The transmission profile is the capacity reserved at or above the MW value in the energy profile." In the next existing sentence replace "The Transmission Profile sets..." to "It sets..." 

Make this a third paragraph. "If the status of the e-Tag is changed to 'curtailed', the curtailed value from the energy profile..."


comment:
The organization of this slide is messy and inconsistent. For example, there is a graphic for "balance their BAA" but not one for "cancel intertie schedules". The script font is also hard to read in these examples. Also, the formatting of the "accounted for..." language is inconsistent (accounted for and settled vs. accounted for...settled...) and the alignment is off. Whole slide needs to be reworked.


comment:
In the first sentence of the narration, remove the words "in the BSAP application."

In the second sentence, it should read "These resources are accounted for as imbalance energy and are settled at the five- or fifteen-minute price."


comment:
In the first sentence of the second paragraph of the narration, change "EIM balancing authority Areas" to "EIM BAAs"

Change the first sentence of the second paragraph to read "Mirror System Resources are gross export/import base schedules submitted by the EIM entity at ISO scheduling points. They are used by the ISO market to mirror..." Remove the "these gross export/import..." sentence. 

Remove the last sentence of the second paragraph.


comment:
Replace the second sentence with "It is also important to know where to find information related to these requirements on the e-Tags."


comment:
Anticoagulation tab- can you put a space between the first sentence and Why this is important?


comment:
Change text bubble to: Once you've identified a potential solution you will order a replacement part if needed, then follow...


comment:
We need to update this screen shot to show the second C 501 hardware tab _ the one next to the questions tab earlier.  I will provide screen.


comment:
Move this screen and the next screen to just after section 1:1 Page 4.


comment:
Reviewing the Questions Tab and talking with the customer is just one part of identifying the most likely solution. Next you will use the c 501 Hardware Tab to narrow down the options. Click on the iPad below to learn more.
(Move the Ipad screen shot here that is a few pages down)


comment:
Only keep first sentence and add a continue button. Remove the checklist since we saw it on page 11.


comment:
The 3 tabs that fly in need to stay longer on the screen.


comment:
I will leave this up to the US folks, since I may be biased by the fact that we are covering much of this in Berlin, but it seems like it could use more content.  It is rather short to me.


comment:
will there be more added the the quick reference guide?


comment:
to jenn's point about visualizing -- i like the new look gates. (not sure if i only sent you 3 colors, but gates 3 and 4 are the same, let me know if you need one more) ... but could we add like a path line below the gates with the finish line icon from the "whats the downstream impact" that says below "R&R strategy complete" or something.


comment:
move the red bar so that it is "behind" the guy, but not past his neck/head


comment:
shorted intro text box so it doesn't overlap behind the layer


comment:
Not sure why there is audio with this screen?


comment:
At the end of the dialogue the narrator says..."Pretty easy, huh?!".  Can we change this so not US slang?
Maybe.. "It is that easy!"


comment:
Dossier links to BLP page...assuming this is not uploaded yet?


comment:
The statement about controls is confusing..

You will need to load controls for the week, negative and positive controls. HxV, CT/NG and HPV share the same negative control. CT/NG and HPV have their own positive controls. HxV and CMV have their own controls cassettes, that include high and low positive controls.


comment:
Sample loading was confusing..why just HIV-1?
Is this the correct loading position for rack?


comment:
It states we have set up samples for the week but we have only loaded the HIV samples for Monday?


comment:
For loading of samples we are batching them in the program to load them all together...is there any way to make this more random to demonstrate that they don't have to be organized together? Even within a group of 5?


comment:
For the emergency sample should we indicate that controls will also need to be run - 1 HIV-1 sample and 3 controls?  For discussion with Dewi


comment:
Feedback statement could be stronger...

The cobas 6800 System is clearly differentiated from our competitors.

Thoughts?


comment:
Before you talk to customers, you should know how the system works and how it can help improve the efficiency for laboratories.

In this course you will have an opportunity to use the cobas 4800 System in a virtual environment.


comment:
Sample loading area also accepts primary tubes for Virology....
Not sure if anything else missing here?


comment:
For concluding statement this is Virology focused. Should we include the handson time and throughput for the other assays? CT/NG and HPV at least?


comment:
The light blue outline on the green print is hard to see..can these be changed to white and then once reviewed go to the light blue color?


comment:
Should we show the scan, scan, pour, place for reagents and de-capping for controls or at least mention this?


comment:
Audio says "whole blood or hemolysate"  Should we change text to match?  Currently says "and".


comment:
Even in the titles for these sections of the analyzer, I would change them to the mixed case:  Analytical unit, Sampler unit, Control unit.


comment:
There was an instruction box that briefly appeared on this screen before the text bubble.  Could also have been a text bubble different from this one.  It was longer that the existing one on the screen.


comment:
After I clicked continue on the last screen, I went back and saw what it was.  It was the "click the red boxe..." instruction that appeared, then disappeared prior to this screen. (This screen is the "You've successfully reviewed all the...")


comment:
eLearning got hung up here.  After audio of "...closed sample tubes." it stopped and I couldn't move forward.


comment:
Change all instances of "calibrators" to "calibrator".  On this screen it's in the instruction.  There is only 1 calibrator for this analyzer.


comment:
Change title of this screen to "Calibrator" and Controls


comment:
On Feedback, change "calibrators" to "calibrator"


comment:
On the button for the firstExplore the Analyzer, change calibrators to calibrator.


comment:
Need a litte bit more of a pause between the sentence and "Think you've got it?..."


comment:
In feedback, unit should not be capitalized.  Should be Sampler unit.


comment:
For these "meet the people in support", I'm not sure about the audio.  We did professional for Amy, but for these, I almost think we should remove it since the onscreen text is exactly the same.  Plus, I think all of the audio should be professional if we keep it.  Thoughts?  Maybe see what Sarah thinks.


comment:
Some of the buttons remain green after clicking when it is the wrong answer


comment:
cobas must be bold font and have a super-scriped r-ball. 
Can you add "System" after 4800 and 6800 respectively? 
Can you put the 4800 before the 6800?


comment:
Ignore second comment...

At this point in time we have loaded all consumables/reagents but only HIV-1 samples for Monday.  We haven't loaded everything for the week.

Next screen after this seems to say this so maybe this is not needed as it doesn't deliver the right message at this point.


comment:
Need to simplify sample loading so not so many click/drag of mouse. We can group assays together - eg 1 click to load all HIV-1, one click to load all HPV except when they will overlap into multiple racks.


comment:
On this screen can we add a statement that for demonstration purposes we are showing just one assay loading at a time ie: HIV-1.  However, the beauty of the cobas 6800 System is that you don't have to sort or batch samples. 
Maybe towards the end of the "Try It" after all Monday assays are loaded we can show a mixed rack of all Monday assays as an example


comment:
3rd sentence, add comma after repaired. "...is repaired, or if its still down."


comment:
3rd voice mail narration doesn't match the script. Should be "Hi Coach. Just calling to check in and let you know things are going great! I finished all of yesterday's calls without a problem. "


comment:
Intro text on the left - change "its" to "it's"


comment:
Global edit to the set-up question. See script for updated text.


comment:
2nd answer option: "You need to tell the customer about what steps she took and if there are any next steps." Should this be "what steps you took"?


comment:
Study manager definition is quite simple compared to the other 2 definitions. Yes, it is true they manage the overall of the trial but, we could say also that a Study Manager work with affiliates and other functions in order to get the 
trial working.


comment:
In associated tittles, will need to be reviewed the roles considering the new company roles (no more CSM nor CTM, new CTPM and Regional Lead SAM)


comment:
Again, I came back to include my comment and was not possible to continue until the recording voice ended again... "next" button was not available until that ended. A time bar should be included, or, have "next" button available all the time.


comment:
after case study #1 - clicked "Continue to another case study" - and it replayed the audio which ended with "Click on Case Study 1".


comment:
I thought Mark had sent a link to a collab site to add to the resources?


comment:
Tiny thing - the first two answers bounce before they are selected, the last one bounces AFTER it is selected.


comment:
Same thing - first two and last two have different rollover states


comment:
Rollover target should include the label - confusing that first label can be rolled over, but none of the others


comment:
I would change to say and continue to stay qualified for participation in a clinical trial.


comment:
Will the buttons along the top print when printing the Help or a topic? This hides some of the content. This does not occur on the cobas 8000 version.


comment:
Change the middle response to read "This report shows the correct FMM LMPs for and import at a scheduling point that has a different tie point."


comment:
The comment above - change "and" to "an"


comment:
We may need to change the wording on the scenario here.


comment:
No - the market clearing price would not be correct here.


comment:
1st answer option: "...what steps she took to repair the instrument..." should be "...what steps you took to repair the instrument..."


comment:
Changes on answer options need to be reflected in the coach's audio and speech bubble also.


comment:
Let's move the blue directional text down so it's separate from the question asked.


comment:
I got the answer right on the 1st try and it gave me "Almost..." feedback.


comment:
Janice bubble: Match to audio by changing onscreen text to: "No. Everything was working well when I left, so I didn't see the need."


comment:
I'm kinda confused by the end feedback here - I was asked if I (as the coach) should follow up with the customer, and I said yes. The feedback then says "It was also a good call giving Janice a chance to follow-up with the customer."


comment:
Intro text: Remove "a new FES" since we know that she is.


comment:
Intro text: Change references to "him" or "his" to "her".


comment:
The footer is wrong and says "Reviewing Site Generated Content"


comment:
Missing the word "to" in the last Study Coordinator text in the first sentence. "need to agree to the ...."


comment:
Click the Next button to continue. Missing the word button.


comment:
I don't really get it. It's a lot of conversation for me to recognize what the impact really is and follow. (Last text box has " at the end)


comment:
Be sure to change "Derrick" to "Janice" in all references in this swimmer's interactions.


comment:
This feedback box is confusing. It says Janice is improving, but starts with the word "No". I would remove the word "No" from the 1st line.


comment:
Sorry - hit send before I wrote more. I think we're jumping into a full blown negotiation before really explaining what the impact is. Is this supposed to be a bad or good scenario? I think the conversation is too much, and we just need to highlight the impact of a prolonged budget conversation at this point.


comment:
I thought we were just having text on screen and not recording anything here for Alpha until approved?


comment:
New template change - next should only appear once all buttons are selected.


comment:
Are we really linking the workstream video here?


comment:
Something is wonky when I select the first answer, the character graphics slide up with some of the background attached to them.


comment:
Template change - all boxes should have a gray visited state.


comment:
The coach's speech bubble is overlaying a previous speech bubble, but they aren't lined up making both visible.


comment:
Got the answer right on the first try, but feedback says "Almost..."


comment:
Include the full button name in the click text.


comment:
Feedback box is copy/paste from Janice so still says her name and "her" instead of "his". Make sure to review each "swim lane" for consistency.


comment:
This feedback says that "you" (the coach) should have followed up with the customer, but the options I could choose from were either that Bob should or should not follow up with the customer. Need to make sure feedback lines up with the scenario.


comment:
The CC kept disappearing when each layer appeared.


comment:
We're going to need a way to pause this so that Lilly can make comments and learners can pause it at anytime.


comment:
2nd voicemail message is Janice's message.


comment:
The feedback options are from the Derrick scenario. Check the spreadsheet for correct option text.


comment:
depending on how you change instructions, i'd bring the dangling word up with the rest of the text. or drop the people lower


comment:
3rd voicemail message is Janice's voicemail.


comment:
wasnt sure which was the study coordinator


comment:
When I click the CC for this, other images behind the animation appear.


comment:
Menu button is partially covered at the end, and something is covering the bottom too.


comment:
In this series of 3 voicemails we see the same intro text again and again. I'd like to see these changed be situations that mirror the message that Bob leaves.


comment:
The 1st and 2nd scenarios are identical. I'd like to see these changed be situations that mirror the message that Janice leaves.


comment:
Same issue with all with transcript disappearing.


comment:
i guess im a little confused why this is coming at this point in the course? did we make this change intentionally? not necessarily an edit, but wanted to call it out


comment:
The 1st and 2nd scenarios are identical. I'd like to see these changed be situations that mirror the message that Derrick leaves.


comment:
The "Or" is just hovering there on most pages. This last page is also covering up the menu. You'll need to check all animations.


comment:
if possible, move the buttons down so centered more on screen.


comment:
If it's only one that can be selected, it should just be that I can only select one.


comment:
replace fair market value symbol with the icon provided -- no purple check or text.


comment:
need to add play/pause/replay in bottom left like in new template.


comment:
slide with the 3 sites, make the sites smaller and icon bigger


comment:
keep country budget image on screen through the end. have text come above/below/wherever


comment:
show next button if they've watched animation already


comment:
need to update colors in the menu dropdown per new template change


comment:
These options don't match up with the script. They look like they are from Derrick's scenario.


comment:
When I came back here the intro text disappeared.


comment:
same thing about next button when complete when you return and the play/pause/replay button


comment:
Intro text: Change "...a few days later." to "that afternoon." This reinforces the urgency of follow-up.


comment:
This is a lot of information on screen.Can you bullet the facts (trial is xyz, lilly drug delivered 1-hr, etc)


comment:
also same thing about leaving the final imagery on when it finishes (do not hide)


comment:
for the very start, bring the icon from the main menu on as if the words are a part of it


comment:
same thing about words going with the icon, have a purple header like "Activities" or whatever to accompany it


comment:
Is pursing an exception the same thing as evaluating a site exception request (I'm just asking here). I don't know if the question makes sense.


comment:
i think we need to bump up the audio. you can do that in storyline


comment:
Change the text once all scenarios are reviewed.


comment:
Should we say that and the site is determine to be qualified to continue in the trial  - to be consistent with the map?


comment:
I would say - uses the qualification section of the xxxxxx - the name of the document (I cannot remember off top of my head to write correctly)


comment:
trial budget covers the audio icon. this isnt really important but when you move the play pause replay buttons there it will.


comment:
can we add the storyline white boarder to these images?


comment:
i think you can remove purple outline boxes then put the purple check over the site image only. also add white frame for the images


comment:
extend purple frame off the edge so the left side doesn't have the rounded corners visible


comment:
need click the next button to continue after all 3 complete


comment:
I need to revise the feedback text for these options, because it doesn't sync with the question. See the spreadsheet for updated text.


comment:
Larry suggested and we agreed that Thursday and Friday contents need to be swapped for better flow, since career paths will transit into the next steps more naturally.


comment:
Will audio be available throughout the whole course?


comment:
can we move the red popup up so it's not overlapping the flag?


comment:
This scenario brings up a point of confusion. Is the coach character in all scenarios representing Coach Swanson? If so, I think we need to rework a bit of the scripting throughout to indicate that Coach Swanson is asking for you (the learner) to help him with coaching. Otherwise, I think we need to remove mention of Coach Swanson from this whole scenario since the same character is onscreen to represent the learner as a coach. I keep expecting to see a 3rd character present during the conversations with the FES to represent a 3rd person, either the learner or Coach Swanson.


comment:
I need to provide you with an updated intro script. I'll add the introduction to the top of the spreadsheet.


comment:
Check the feedback text in the spreadsheet - its different from what is in the course.


comment:
You can use the same introduction text as the first voice mail for the 2nd voice mail scenario


comment:
See new introduction text in the spreadsheet


comment:
I think we may need another page here, listing different career advancement opportunities for each group unless it's planned to be covered in the video. We need an emphasis on technician career path, both within technician space and outside of technician space (i.e. supervisor role etc.).


comment:
Janice's audio was missing the last sentence from the script. I decided to edit it anyway so it made more sense. See spreadsheet.


comment:
Check option text against spreadsheet - this text goes with Derrick's scenario


comment:
Feedback goes with Derrick's scenario - check spreadsheet.


comment:
the view is small and cannot be maximized to my knowledge


comment:
Previously you indicated not to leave the com trace running but in this module it indicates to leave it on


comment:
Too much text in the negotiators budget. Read this whole conversation aloud and change it up to be like it would actually happen in a conversation. You're going to need to break it up. so to help, i would show two conversation bubbles at once - one bubble for each person.


comment:
I seroiusly doubt that the site coordinator is going to come in as hot and direct as she does right now. I would soften that language. It's going to be closer to something like - we want to work with you, but I'm having trouble making the budget work...blah, blah, blah


comment:
sharon - be sure and check blueworks before alpha is sent to Lilly to make sure this is all accurate


comment:
make the process map image bigger so that it's eaiser to read


comment:
Graphics in videos need work. Graphics should support the  learning, not just be pretty pictures related to the animation. I will email Sharon about this separately.


comment:
Where have we defined what exceptions are in the course?


comment:
When I come back to these screens, the correct bubble is up and I can't reread it


comment:
I find it hard to believe that the right answer is to "ignore" the request?


comment:
Sharon, your question/comment is an idicator that we haven't defined terms as we should have in this course and/or aren't being consistent.


comment:
what does "maximizing approvals" mean? Let's use a clearer title.


comment:
same thing where the correct boxes hide the text


comment:
so, aren't all of these going to be accept since we're in this new module?


comment:
connect this screen to patient safety and results. They haven't typically liked it when this isn't connected to the study participants


comment:
in your header, you refer to country-lvel, but the image and voiceover says site level. This is a big difference and something lilly will catch. be sure to change header to site-level


comment:
The heading talks about country budgets, but the text is more about site budgets. Is there a way to link this together? Is it that the site budget is created first, and then countries negotiate exceptions?


comment:
Let's give tips about Maximizing Approvals instead of highlighting a specific trial to introduce this section here. Talk about what their role is, and how they maximize approvals. And then introduce the scenario on another screen.


comment:
One of the objectives is to recognize how to follow the legal guidance document. Is this covered somewhere?


comment:
Will there be a tie back to the science of selling and the video? Would like to tie back conceptually a bit just in case someone didn't see the video.


comment:
will they have to get it right before they move on?


comment:
I am not sure if FE leader is the appropriate contact. It would be most likely the champion for the tool in the region


comment:
Would it be too much red to switch the booster levels to red vs. brown/orange?


comment:
should we call weaknesses something more like limitations and strengths something like features or benefits?


comment:
should we also add a button for where to go to for more information?


comment:
I really like this! I defer to the content experts, but I suggest we might need a little more depth in some of the fix situations.


comment:
Should a certificate generate that they have completed the course?


comment:
After you make your selection, the background transition is off - They don't line-up correctly. The area with Bob and Coach is slightly to the right of the other background


comment:
I tweaked the text for the middle option - see spreadsheet


comment:
I think the feedback on this is off. I selected the middle option for the first choice and Yes (correct) option for follow up. The script indicates this should be "You can do better" feedback, not Great Coaching.


comment:
Text for the 2nd option if off. Should be "No. You should call the customer for Bob."


comment:
I edited the title for the feedback to make it clearer. See spreadsheet.


comment:
Check the programming on this one. I selected Yes (Bob is struggling.) This should prompt feedback.  "Bob is doing great!  Bob is reaching out for help and contacting customers. Try again."


comment:
I completed Blowing the Whistle scenario for Bob and Coach Swanson's text says "You've helped Derrick progress across the river!"


comment:
I agree with Karren's comment.  Need to highlight the Patient Information screen tab so the user knows where to click.


comment:
Correct the orphan in the Pump and Catheter information window.


comment:
1st sentence: "...alarm volume and tone for your patient."
Put screen tab icons in context. Show outlines of tabs or top of Programmer screen similar to last page.
The "Back" navigation button isn't working properly.  I went back a page and then had to click through all tabs again before I could continue to this slide.


comment:
Correct orphans in questions and pop-up windows (1st question; 1st question/Toolkit screen tab;3rd question/Alarms screen tab;3rd question/Patient Information screen tab)
'Alarms' should be capitalized in "Alarms screen tab". This needs to be corrected in the Alarms screen feedback window text for all three questions.


comment:
The "Dose" field should be highlighted so the user knows where to click.
Directive should say "...keyboard, then click the Prime Bolus field to see a drop-down list." Again, highlight the field (that is displaying 'No Bolus')so the user knows where to click. 
Since we're programming a new system, I think the drop down list should only have No Bolus and Prime for New System Implant available, not Prime for Pump Replacement. Update the drop-down list screen shot accordingly.


comment:
Spelling error "called prime for a new system implant" - for not or


comment:
Since we do not have audio with this, it feels like we need to add text to the screen. Perhaps we need to say "Use the Patient Information screen to..." then add the bullets. Do this for each of these screens.


comment:
On the Toolkit/Event Logs screen it seems like we should show them the other sub-screens?


comment:
Are you able to get clearer images from your emuilator? If not I'm wondering if I can try to get better images for you. This image quality is very poor.


comment:
The last sentence seems really long and wordy and since they won't be able to use a touch pen perhaps we need to rethink this sentence. Just a thought, let's discuss "To enter data you will normally use the touch pen located in the storage compartment on the side of the programmer. For demo purposes you will click and enter data using your computer mouse"


comment:
2nd icon (Programming for New System Implant) should be below the 1st (Programmer Screens Overview).  In previous courses, if there were more than 2 icons, the user progressed vertically, not horizontally. Make sure this is consistent throughout all courses.


comment:
I think we are missing something on screen. "When entering data, some fields use keyboards and others provide drop-down lists. Let's look at two examples. Click the Dose field to view a keyboard. Then, click the Prime Bolus field to view a drop-down list.


comment:
Also to respond to Carolyn's comment about the avaiable selections. That's more complicated then you think. The Prime for NEw System Implant will only appear if the Mode is Simple Continuous and a Dose and Dosing weight have been entered already. Which I think is ok but then we need to replace the entire screen shot. (as opposed to manipulating the screen)


comment:
The pump alarms is not quite right. No active alarm events are present is the correct text but the on-screen visual is not correct. If an alarm event is present, a different error message would occur and has nothing to do with the critical and non-critical alarm intervals.

For the Calibration constant - I think it is iok to maybe just show where to lcoate the cal constant from the pump status screen, which is directly below teh pump model number, near the top of the pump status screen.

Maybe we should reorder the wording so that the screen is not bouncing around as much? from top down it would be
Cal Constant
current pump settings
battery status
No active alarm events - not tied to anything they are seeeing on the screen.


comment:
Let's focus this video on just the programming. We don't need to show or discuss in detail what is being done to the pump. Just go right to the captivate video from programmer.


comment:
Video/00:10 - The emulator Demo mode shows the 8201-80 catheter pre-populated in the Catheter Information field.  On the "live" version, is the field blank as shown in the video?


comment:
Text boxes, please place squiggly lines or something that is representative of discussion.


comment:
I agree with all of Susan's comments.
- move 'prescribed' to the next line
- update verbiage on 4th bullet '...are between...'
- syringe is too small. Adjust the scale (either make syringe bigger or Remodulin vial smaller).


comment:
Remove non decisional list-  make it "all other MISO staff"


comment:
nclude "Competitive Transmission Administration TEam" as decisional


comment:
Include individuals providing support for CTEC and CTA teams as decisional


comment:
Becca- clarify that it includes internal and external stakeholders


comment:
Remove RFP development- change to part of Competitive TRansmission Administration team. .... I don't disclose or discuss information with MISO stakeholders  and other Non-Competitive Trans Admin team members.


comment:
REmove RFP and replace with Competitive Transmission Process.  "I am on the Competitive Transmission Team,,, I receive questions about the evaluation and selection process.....


comment:
Correct the orphan.
Video/00:29-00:33 - the light should not flash on the programmer head until after the OK button has been clicked on the programmer. Cut to the programmer screen at 00:29.
Video/00:46-00:52 - Add narration when scrolling on-screen that states "Review the current pump settings and select the OK button..."
Video/00:58 - the cursor never clicks the OK button to close the window. This needs to be corrected and should happen at 00:52 when the narration states to "Select the OK button..."


comment:
Please make SUe a member of "Transmission Planning" and not a member of CTA. She works closely with CTA in the transmission planning process and needs to be careful to maintain an open and fair transmission planning process but also prevent discussion of confidential information.


comment:
The drop-down list should not be available when you first enter the screen.  The user should click the Catheter information field, then the drop-down list is displayed so they can select 8201-80.
As stated before, is the Catheter Information field actually blank in the "live" version? The demo is pre-populated with 8201-80.
Update the directive to say "Select 8201-80 from the Catheter Information drop-down list, then click the Infusion screen tab..."


comment:
Add #4 on screen:
4. Select OK to accept the value.


comment:
Please make Lewis a senior executive.  "I am a MISO Executive, and I meet with MISO stakeholders regularly including Executive leadership of participants who may be involved in the competitive transmission process. I am not on the Competitive Transmission Executive community, and am a non decisional employee.


comment:
change to "perceptions of and confidence in MISO"


comment:
"My company is very excited about eh proposal that was submitted, can you tell me about how the bid process is going"?


comment:
Global comment (affects other screens): #2 interaction (Enter 4.0mL) is not correct - The user needs to click on the 2nd box displaying 0. Once the box is clicked, it turns black and all numbers at the top (0-9) turn white (active). The user then needs to click on the 4. Once the 4 is clicked, the 3rd box turns black. 
Question - I know Sonja said that this field is not pre-populated with 4.0mL in "live" version, but is the field blank or does it show 0.0 mL as currently shown? Need to verify.


comment:
Clarify - It is important to be careful on what information can be disclosed regarding the Competitive transmission process. If you have questions please consult CTA staff.


comment:
Please add a slide that states they may disclose that information regarding the process and public information may be found on the MISO website,or client relations.


comment:
removed "turned out" -- stakeholders are pleased that all stakeholders are treated in a fair and equitable manner and confidential information was appropriately protected"


comment:
1st screenshot is incorrect. Should show...Infusion Mode: Minimum Rate; Flow Rate 0.006mL/day; Low Reservoir Alarm Date 05/01/2033 MM/DD/YYYY
No Infusion Bolus or other information should be displayed since we haven't programmed a prime at this point. 
Shouldn't have to scroll the screen since all information fits on one screen. Update directive to "Review the New Pump Settings, then click Update Pump."
The information screen "Stop external line in 56 min..." should not be displayed since we haven't programmed a prime bolus.
Prescription Confirmation screen has incorrect information on it again. Should show Minimum Rate; Flow Rate 0.0006 mL/day.


comment:
positions of staff changed, please update paragraph.


comment:
She is a member of the Cross functional CTA Team.


comment:
Timeline in upper right-hand corner: update the progression circle.  It's hard to tell which step you're on.  Is there a better way to highlight each step? The maroon circle gets lost, especially when you get to the 5th step that's maroon in color.


comment:
The last step should be for the user to click the OK button on the Telemetry Complete screen to close the window. A screenshot is then displayed with the new information (after update). Then the user should click > to continue.


comment:
Show a more relevant screen shot on the programmer instead of the Application Selection screen.


comment:
change process to evaluation.

Message they should not hypotisize about results, do not answer questions that could give a proceved advangate 

MISO employees should not
speculate,
discusse how MISO may or may not evaluate a proposal. 
Etc.


comment:
I've received a few edits needed. Delete this text " Note: The pump is shipped with 40.0 mL of water so this field is prepopulated with 40.0 mL and may not need to be changed." 

Audio should say "Select the Reservoir Volume button and enter the volume of Remodulin placed in the pump." At that point, the captivate video should warning. Review the warning and select OK button to dismiss it. then the video should show the reservoir volume data field - its ok that screen already has 40 showing. they click OK to close that screen.


comment:
Timeline in upper right-hand corner: update the progression circle. It's hard to tell which step you're on. Is there a better way to highlight each step? The maroon circle gets lost.


comment:
Agree with swap Thursday/Friday noted by DH. Like approach of how it goes from overarching picture of where we fit in CMI overall to specifics within Service. Will there be a recap of each day the following day to keep building (scaffolding/bridging) the knowledge or is each day a stand alone?


comment:
How many times does the participant get to Submit before they are given the correct answers? Is there any tracking on the most common wrong answer? Does Jose encourage the viewer to take notes or listen for anything in particular?


comment:
Video/00:09-00:41 - update narration "Otherwise, select the arrow to expand the Current Pump Settings window and review the Pump Status screen." Update on-screen text "Select (arrow button) to review the Pump Status screen." Note: (arrow button) in on-screen text = the button image. 
00:20 - question: do we need to highlight the Critical Alarm Interval info? Is this where the Alarm Events info would be displayed? Need to verify.


comment:
Instead of "you name it" consider stating other things the service function does for its' customers, may be a statement like "if it has to do with service support, you name it, we most likely do it" You Name it- is too broad.


comment:
So the lady thinks we all "build engines for a living" Maybe instead of using "Actually" where it sounds you are correcting her thinking, maybe say something that helps her expand her thinking about all that Cummins does maybe something like: "that's a vital part of what we do,in/addition to that...I am with the service function and we offer....


comment:
instead of "BUT today" - say "and today I learned...


comment:
Video/00:04 - the cursor doesn't physically click on the Infusion screen tab. This needs to be corrected. On-screen label should say "Select the Infusion screen tab."
Video/00:05-00:09 - correct the orphan in the on-screen label. 
Video/00:13 - correct the orphan in the on-screen label.
Video/00:21 - correct the orphan in the on-screen label.
Video/00:51 - Update on-screen label "Verify the prime is appropriate."


comment:
Would someone ask "what kind of practices are included"? Or a more natural "Tell me more about the Cummins Operating System, what is that about?"


comment:
00:00 - Update on-screen label "Select the Summary screen tab."
00:38-00:48 - Add narration when scrolling on-screen that states "Review the current pump settings."
00:51 - Add narration "Select the OK button to close the window and return to the Summary screen."


comment:
Perhaps this functionality is not possible, but when/if you decide to go back a screen and look at something again, the functionality is frustrating. If you are always moving forward it is fine, but going back doesn't make sense from how it functions.


comment:
I don't think Carolyn is correct I think you always have to scroll to view the whole screen. But the pump status screen being shown is incorrect, along with other information CSL indicates.


comment:
I'm wondering if we need a video at all here? Yes CSL is correct, it is my understanding that alarm events would appear much like a Warning box that pops up when you are programming. It's a separate window that appears. Should likely verify this with engineering, but again wondering if we need a video at all here?


comment:
I think somehow we need to introduce a patient here otherwise it doesn't make sense why we are using a specific dose and dosing weight. Or maybe we can just say something like "For demonstration purposes, we will enter a patient dose of x, and a dosing weight of x."on the infusion screen step? I wonder if we need to be clear that the dose and dosing weight are used as an example, it is not the recommended weight or dose. We will need UT to weigh in on this.


comment:
See previous comment - talk about why these are being used - maybe even just another on-screen note that says "For demonstration purposes we have entered X and X". UT - do you think any disclaimers would be needed when we are using something as an example?


comment:
UT - Does this note make sense? "The nominal setting to stop the external line is at 20% patient dose" perhaps something like this:
The nominal setting to stop the external line is when the implanted system reaches a dose of 20%.


comment:
The on-screen animation is not right.. The only thing they can change on the screen is the percentage box, not the table. So the animation should not show table when they are talking about changing the percentage. If they change the percentage, the table automatically changes. 
Keep initial trasncript but let's change final text to the following "Record the time duration to stop the external line displayed on the screen. Select the details button for more information on how the dose from the implanted system and the external line changes during and after the Prime for New System implant. The initial prime bolus is always 16 minutes. Note that the nominal setting to stop the external line is when the implanted system is at 20% patient dose. If this percentage is changed, the time duration to stop the external line will change. 
Select the OK button to close the details window."


comment:
Verify with CSL but I think what we want on the main screen is just Next, you will update the pump to save the settings.  The text after that is meant only for incoroporation into the captivate video as you have done. Delete text from main slide. Hopefully that makes sense.


comment:
Can the blue information change with each screen? So can we first just have "Click the Prime Bolus dropdown and select Prime for NEw System Implant" 

Then, when the pop-up appears, the blue text on the left would change to "Review the informaiton screen and select Yes to continue."


comment:
Same as previous interaction. Should they first just SElect Summary screen.
New screen "Click the scroll bar and confirm. Then, select update Pump.
New screen, new blue text Review the reminder...


comment:
I do  not like this video at all. We will need to discuss further.


comment:
Change second sentence to "Based on the following programmer settings, determine if the patients..."


comment:
Let's not show this screeen to reduce confusion of what screen to go to. Maybe we show a generic patient info screen?


comment:
We already clicked on Toolk Kit so they shouldn't click it again. delete first bullet. They also don't need to click Alarm Test sub tab because its the default tab to appear.
Change to
The Alarm Test sub-tab is the first tab. Follow these steps to demonstrate the alarm tones for the patient.:
Select the Noncritical...

Can you make it seo they can't click on both at the same time? Also, there is a weird "Breath" cound on the non-critical alarm test.


comment:
Seems like maybe when they click on the screen tab that we should show them what they are looking at? Show the screen and highlight what on the screen they are looking at?


comment:
1st screen: The drop-down list should not be visible. The user should have to click the Infusion Mode field and then select Simple Continuous from the drop-down list.
2nd & 3rd screen interactions (global comment): When the user clicks on the box (2nd from left w/ 0 displayed), the box turns black and all numbers at top (0-9) turn white.  Also, you should be able to click on a field/button that's inactive (greyed out). See my note earlier for more info.


comment:
4th directive is incorrect. Should say "...Select Prime for New System Implant from the Prime Bolus drop-down list. Review the information screen and select Yes..."
Last interaction isn't working properly. The user should be able to click the OK button before clicking > to continue.


comment:
I agree with Sonja. We need to discuss this.


comment:
Perhaps we should change this to a question "Based on the pump settings displayed on the programmer screen and a 1pm prime bolus start time, can the patient's external line be turned off at 2:02pm?"


comment:
Maybe we should show the Alarm icons and have the user click on the Critical/Non-Critical labels to read the information (similar to the Implant Overview course/Pump Alarms screen - but don't have them double-click to hear the tones. Then change the directive to "Click > to learn how to demonstrate the alarm tones."


comment:
Agree with Sonja. Let's reword a bit.  How about... "Using the Tool Kit screen, demonstrate the alarm tones for the patient following these steps:"
Delete the first bullet and start with the second "From the Alarm Test sub tab, select the Noncritical Alarm Test button..."


comment:
Agree with Sonja.  Show the screenshots and highlight the information.


comment:
Are we going to complete the "view, print, or delete" interactions.  Seems like we should give more direction on what to do and show a report at the end. ??


comment:
Erika - Please check with matt around Wednesday. He's probably pretty close to having this ready to drop in. If it is, I'd like to go ahead and do it!


comment:
These boxes are much smaller than on previous page. You have room on the screen - let's make sure it's a consistent size.


comment:
this text should go over the final image of the animation, not go to a white screen


comment:
module title and screen title size is wonky on this screen.


comment:
change intro sentence: Now that you know the basic site selection process, let's explore key terms that you'll use encounter in the process.


comment:
add additional instructional text: The term won't "stick" if it is placed in the wrong spot.


comment:
for the description of Selection, delete the 2nd sentence. It's saying the same thing as the first sentence.


comment:
when I come back to this screen, it doesn't reset and the continue button covers up the screen.


comment:
this gray onscreen text looks really really light. Please confirm with matt that this is the right color


comment:
add "doesn't stick" instructional text to both of these screens


comment:
There's no cue to move on (like correct feedback) once I get these all in the right spot


comment:
Shouldn't this be at the beginnig of the course, following the order that we've agreed to for all courseS?


comment:
I don't think that the instructional text in this module is in the right font. Do a global check.


comment:
module and screen titles in the wrong font/size


comment:
text running off the right side of the screen


comment:
for the log button - change to "Log of...."


comment:
on screeen text getting hidden by the gals body.


comment:
icon is floating out there in a weird spot


comment:
Change first sentence to read "Tasha, an EIM Entity outage coordinator..."


comment:
On the screen that explains how open the outage entry template, we need to include the fact that the menu is also accessible using the small arrow on the top left.


comment:
Is it possible to make all of the tab names bold?  It's distracting that some are bold and some are not.


comment:
We can provide another screen shot - let's talk about timing.


comment:
For Load Max, Load Min and Use Limited, those screenshots were already provided and used in the previous section that showed each tab.  Is there something else that you need?


comment:
The blue highlights are hard to pick out. Can we use a different color?


comment:
The screen shot behind the information box seems to have overlapping fields (see blue columns)


comment:
Problem with overlapping columns behind the information box.


comment:
I noticed that we use "megawatts" instead of "MW" in one comment.


comment:
The last two answers are exactly the same.


comment:
It seems like the words and the green "Begin" box show up before the white background of the box.


comment:
Change "it's" in the third box to "they are".


comment:
If "search" is the correct answer, the next phrase should be "for outages in OMS on a regular basis."


comment:
Add the word "with" between "associated" and  "the outage?"


comment:
on the "OATI webOMS" bar at the top, we can see Radha's name pop up and disappear.


comment:
sharon/jenn -- i have updated the video per their edits. do we want to drop in now?


comment:
if i havent sent you the map stuff, please reach out and i will


comment:
"see the whole process" needs to go to a different page than the one currently, with a button that goes to previous slide. see template


comment:
this should be with the previous part of the map


comment:
these are not the 4 roles listed on the process map. you probably can just rename them to what they are rather than being specific.


comment:
i'd rename these to have action words in front of them so that it better resembles a step, so like "write legal language" or whatever. if you can just reuse what is in the process map, it might connect better. although, i'm not really seeing where legal language falls in the process map?


comment:
check all of the module headers in this activity


comment:
on complete, let's have the purple checkmark instead of turning it brown


comment:
need to bold "Identify the Tasks" for the directions


comment:
guy is blurry. let me know if you need a better one if you can't just "reset" him


comment:
i think we need labels here at each step. have them in green text coming out from the pins.


comment:
emails need to come on faster or else people may click next through them. may want to hide next until it's there


comment:
"I need a written confirmation" not "to"


comment:
locked out when i came back here. make sure questions screens reset


comment:
extra space in correct feedback between "avoid" and "any"


comment:
extra space between "you" and "who" in third option. Also need a period after "trial."


comment:
same thing about the checkmarks vs brown visited state


comment:
is it "double check" or "double-check"? im not 100% sure


comment:
this is not the same as the others in terms of color of the popup and the guy overlapping the text.


comment:
Can they print off the check list from this page? And maybe add a text box to have them write down a few lines of their career goals and actions they are going to take next.


comment:
if we want to spruce this up as a wave 3 course, we should have our pin moving on a motion path rather than fading on and off (same goes for start of each new section). let me know if this is a good idea and i can help out with it


comment:
seems like we should make the path clickable. My first instinct was to click on the first icon


comment:
Can we move the timeline below the content like it was on first page? Everything feels crammed in the top when we have a lot of white space.


comment:
Let's spell things out the first time (PIs, HCP)


comment:
I don't know that the budgeting and contracts process really has trial run smoothly from start to finish. I think it helps in this, but it isn't the only thing.


comment:
Please add bold header to all rollovers: <Subfunction> Critical Processes


comment:
Can we give a description of a what a vendor is?


comment:
Are they exploring an actual milestone here? I think the direction text needs to change to click the Next button to explore the first milestone.


comment:
Change the text to say "Click each red highlighted box......." (need to add the word red, this is a soon to come template change)


comment:
Can the map be made wider so that it is more legible? And then the VO box can go at the bottom.


comment:
Need state changes per the new template to show what was clicked.


comment:
Update this template to include the scrolling icon.


comment:
The voice over text needs more. How did we get here? Something like "The process begins once the Budget Developer obtains the budget from the Study Manager"

You also say "Click each highlighted box", when there is only one.


comment:
Can we make the text larger or bold for the warning?


comment:
Is this really it for the process? Receive the budget and manage payments? When does this take place? Also the direction text needs to be updated as there is only 1 box and this is the last milestone. This box happens after the Develop, Finalize & Execute Clinical Trial Agreement. I know this is a vendor budget (non HCP) but does anything need to be stated about this?


comment:
Sometimes you have Vendor Budgets and Contracts capitalized and sometimes you don't. Just be consistent.


comment:
Check your menu. You don't have a Module 3 and there is nothing about identify tasks.


comment:
Summary screen instructions are confusing.


comment:
I agree. This needs more. Labels for the steps would help.


comment:
Again, should we have the icons clickable?


comment:
Need directions to click the arrow to continue.


comment:
Do a sweep for patients, and change to "Study Participants"


comment:
Can we do anything else here graphically besides buttons to help this look better?


comment:
I think your text is wrong as you're suddenly talking about site closeouts.


comment:
As a minimum you can link to BlueWorks Live and reference the process map.


comment:
Close captioned is wrong. And I agree with Matt, let's add a little something something!


comment:
Let's personalize this story a little more and give the Vendor a name.


comment:
When I revisit this screen I can't click to advance anymore


comment:
Need a line break before the Click directions. It was there on the first screen I believe.


comment:
Check all of your Q&A. I get stuck if I try to go back in.


comment:
Question needs to be updated with more specifics. I would add something about the selection being made in a few weeks or something.


comment:
In the summary screen, maybe after the Update the pump bullet, write Save Settings in parentheses, just to again reiterate that updating the pump is saving what you just entered in.


comment:
Might just be a glitch with me but i selected 8201-80 and it told me I did not make the right choice and to try again.  And it would not let me try again.  Hmmm (not sure why I received that when I clicked the correct response.  did this happen to anyone else?


comment:
Wondering if the screenshot should be the first tab- patient information screen since you are talking about entering in patient data.  Or if you want to stay on the dose topic, maybe just change the intro text to something like "A patient's therapy information can be entered in the programmer" or "A patient's dosing information can be entered in the programmer"


comment:
Can we just say "After the pump is filled with Remodulin" and remove treprostinil injection?


comment:
it was strange to me to select both of them and the screen say there is another screen that can give you this information (when I had already come from the previous screen). Was confusing.


comment:
Are there any actions tied to the view, print, or delete interactions? Feels like something is missing


comment:
next button should stay active at all times on this page. Also, add same player buttons on this as we are on other screens with video/audio


comment:
honestly, I think they are going to want a full player button on this. Please talk to matt and agree on what we are doing across all courses.


comment:
module title and screen title font not right here. Please just do a check on every scren for this. i'm not sure what she did to make them wrong


comment:
sorry, I didn't catch this earlier. Change SEC to I-SEC and the description to Investigator Site Evaluation Checklist and Selection Form


comment:
Change the correct feedback boxes on both of these screens: You have used the site selection terms in the correct context with your coworker.


comment:
missing the "bold" in instructional text


comment:
remove deep dive, make it  for Decisional staff


comment:
3rd bullet, "recognize why perception and confidence in MISO matter"


comment:
REsources- add communications protocol deck. Miso will forward.


comment:
I am a competitive Trans team member- change to "cross departmental competitive transmission team"


comment:
Edit - IT solutions tab- "sharing out info"


comment:
Remove RFP development team- change to Competitive Transmission Admin.. team


comment:
Proposal Eval team- change to interdepartmental evaluation team.


comment:
PErception and stakeholder confidence matters at MISO


comment:
REmove RFP development team, replace with Compe.. Tran... Admin.


comment:
CHange from number of proposals  to a focus on the content of the proposals.


comment:
Instead of stakeholders, replace wth competitive developers


comment:
change stakeholders to competitive transmission developer (S)


comment:
I think "the pump is ready!" is a little cheesy.  Perhaps reword to something like:  Once you verify programming is complete, the pump is ready to deliver Remodulin at therapeutic dose...or something along those lines.


comment:
I wonder if the wording could be tweaked a bit here in the 2nd sentence.  'Remodulin will continue to be delivered through an external line while the new pump gradually primes Remodulin through the central line'.  The way it is worded now it seems like ISR can gradually deliver Remodulin.  (Just a thought)


comment:
I am not a fan of the red color of the abdomen as SC Remodulin delivery can cause erythema.  Would prefer normal skin tone here.


comment:
Not sure that SMII is the only FDA approved implantable pump; please confirm this


comment:
Remove on average maybe change to typically


comment:
Change title of CVC system to Literature or External Systems


comment:
Change "ideal candidates" to good candidates


comment:
Representative is available is too soft, they need to be in the OR


comment:
Is transitioned to the implanted system and off the external system


comment:
Typically refills are 4-16 rather than on average


comment:
Typical pumps last 5-7 years not on average


comment:
Personnel trained in the refill process, and ACLS


comment:
Add CAP is Direct fluid path to the catheter


comment:
Sutures prevent pump migration. Using all 4 sutures prevents the pump from flipping, which would prevent a successful refill


comment:
A pump stopped for more than 48 hrs is unable to be restarted in simple continuous mode


comment:
Pump is stopped or no longer delivering Remodulin


comment:
Stop pump I think initiates stop rather than min rate, but I never pushed it.  It does not show up in the interagation record, which is why we say don't use it


comment:
Scar tissue on left upper chest is not so much the problem as the veins have been used, venous access could be difficult on left side,  maybe include previous or current CVC is in left subclavian


comment:
Add section for PAH physician consideration that the refill interval is about every 34 days, and Bill lives close to the clinic and is willing to come in for a refill that often


comment:
Use a string to measure the catheterpath to make sure it is long enough for Bill who is tall


comment:
Alarms Tab - should we have realistic information in the programmer, currently shows refill interval at 6, 012 days, low reservoir alarm date  4/19/2033. Possible Change Critical Alarm interval to every 5 or 10 minutes.


comment:
Pump and catheter tab states it will display pump model number and serial number, is this information pre-populated or will it need to be entered?


comment:
Alarms Tab - (ERI) may need more explanation around ERI the pump should be replaced within 90 days.  Is it 90 days before the Estimated ERI in months?


comment:
On Summary screen would it be beneficial to change the information on the programmer to what it would look like after the pump information was updated, for example change water to Remodulin, etc.


comment:
Infusion Tab - video states to select 10mg/ml, will this need to be changed when the 20mg/ml is approved?


comment:
Update the pump - should we change the programming information to reflect what the change in information would look like


comment:
If you select the wrong answer you must go back to try again.  Going back is  frustrating you must start all over with the with the section and complete tasks again.


comment:
I was not able to get the correct answer and move past the alarm screen


comment:
In the previous instructions should we go ahead and update the Reservoir volume so that you do not get the message asking you if you want to continue with out updating Reservoir volume


comment:
Could be wrong depending on how Roche uses the term, but I'd say a FES rather than an


comment:
The Roche logo on his shirt needs to move a bit to the left.


comment:
Nitpicky, but the double lines in the title bars remind me of a pause button. I want to click it to see if anything happens. ;)


comment:
Why are we directing the customer to call the RSN CSC if there are questions on the content of these courses instead of calling comm ed?


comment:
Poor coaching feedback FESs situation should be FES's situation


comment:
I didn't get into specifics, but she knows it IS working again.


comment:
Add the word in all caps: Next time, make sure you tell them what YOU did to repair the instrument.


comment:
Same comment as previous. Add you to his feedback


comment:
Take the hyphen out of the first follow-up


comment:
As a part of the incorrect feedback, give a direction to try again.


comment:
This feels like a trick question to me. Is the follow up call really a follow-up of the first action, or do you mean to say when should you schedule the initial response contact given the customer's immediate need?


comment:
Ok, ignore my previous comment. I keep getting turned around thinking I'm the FES and not the coach in some of these. Can you change the last sentence to say "When should you follow up with Derrick to do some coaching on this scenario?"


comment:
Is this a global audience or just US? There are lots of contractions that my Roche customers have us avoid, but that is typically for global.


comment:
Updating the pump - would it be a good idea or possible to show the programming head over the pump implanted in the patient.  It could be confusing that earlier it showed the pump interrogation/updates over the pump pre-implant, but we do not have a vision of the interrogation/updates post implant over the pump


comment:
Should we add stop the external pump in addition to the external line?


comment:
Concentration - should it state that only 10 mg is approved, will e-learns need to be updated when 20 mg approved or is it not an issue?


comment:
When you try to put in the dose information once you select 8 it populates the two zeros automatically, is this how the programmer works?


comment:
Maybe you could put up a little what do these numbers mean popup on these screens. Since you don't know which character they will pick first, I think there needs to me something available. "You'll have as many attempts as you want and your score will be based on the choices you make during the activity. Max score is...."


comment:
Take a look globally and make sure the correct answer isn't almost always the longest one.


comment:
I'm pretty sure buy in wouldn't be hyphenated here.


comment:
I got Derrick is treading water after a feedback of great coaching.


comment:
Update the directional text here: Click each red highlighted box for more information, then click the Next button to continue (because there isn't another milestone to review).


comment:
I had a little trouble figuring out who was talking when.


comment:
This isn't the feedback in the spreadsheet for this one. It should talk about options for going to speak to the supervisor.


comment:
Coach Swansen should say It's not Its very important.


comment:
On Bob's scenario 1 feedback the picture is Janice


comment:
You have asked her to check in with you this week.... delete the extra a


comment:
Poor coaching feedback on VM 3 says Derrick


comment:
Again, I find this a bit confusing. I get the follow up is meant to represent the coaching but you already say that you coached him once, so to me follow up needs to be in the future.... you can ignore me if I'm the only one getting confused.


comment:
Bob has an independent nature... (unless your client has asked you for a very informal and conversational tone here, I'd be a tiny bit more formal in some of the scripting).


comment:
check-in should be check in 
Watch globally for follow up vs. follow-up, buy in vs. buy-in and check in vs. check-in.  Typically those words are hyphenated as an adjective and open as a verb.


comment:
In bob's feedback in scenario 3, the photo is Janice. Globally, look for the right photo and gender description in feedback. There are several mismatches.


comment:
Now you try it - I put in the wrong weight and it did not respond with a try again.


comment:
Question - Does the programmer automatically default to the 20% (nominal) dose to shut off the external line?  should we include information here or in another e-learn/in-person considerations for selecting the 20%, 50% or 80%.


comment:
Correction - Would not have 50 or 80% of dose, but physicians might want to go higher than 20% (nominal)


comment:
Change Critical alarm interval to 10 minutes


comment:
Can it highlight or put red box around tabs and sub tabs being used/discussed


comment:
would not allow me to select the second screen or move forward to complete the learn.


comment:
Is 100 my real score? Should it say 100%


comment:
Why is the ISR dewscription different between the 2 eLearnings?  "a new intravascular drug delivery..." versus "first FDA approved implantable pump".  I think the same desciption should be used for all eLearnings.  I prefer "a fully implanted drug delivery..."


comment:
ISR has a unique software application - add "on the 8870 application card"...


comment:
The name of the system on the top of the slide is incorrect "Remodulin Implantable System"


comment:
In feedback, it should be Standby not Stand By.


comment:
Need to add incorrect feedback instead of it just stating Incorrect.


comment:
System description is different from other eLearning.  Delete "and only" in the first sentence. This statement may not be valid in the future.


comment:
What is the source of this table.  The final clinical results may change and should be based on the FDA approved labeling (i.e. clinical summary manual - currently under review).


comment:
Does this contnent match the patient manual?


comment:
longevity statement should match the clinical trial experience - shorter than 5-7 years? Add a disclaimer that the longevity is shorter at higher flow rates
.


comment:
Should it be "indicate" instead of "indicates"?


comment:
In the second sentence spell out "California" instead of "CA"


comment:
Instead of "private" use the word "proprietary"


comment:
Instead of "California ISO Market process" use "real-time market process"


comment:
Under "Make the Connection" - take out the word "the" in front of  "EIM"


comment:
Under "Make the connection" remove "and other applications."


comment:
Do we want the screenshots shown here to be in DEMO mode?


comment:
As I mentioned previously - Instead of What can it do? it might be more accurate to say What can you find in CMRI?


comment:
Please review the wording in the answers.  These selections are not "core functions" the are the types of data that are found in CMRI


comment:
In the VO change "Select and Manage Sites process" to "Identify, Evaluate & Selecte Sites"


comment:
Under Conduct Site Evaluation Visit add content in the pop-up box on when to do a virtual visit vs a live visit. Guidance and best practice that a live visit should be done if the site hasn't worked with Lilly in the last 12 months.


comment:
Add the instruction for the learner that they need to scroll down


comment:
Will need SMEs to confirm if the sentence is 100% correct


comment:
Add flush catheter with sterile injectable saline


comment:
Add looks for leaks at junctions.  Slowly inject.  If high resistance is felt or fluid is unable to be injected, there is an occlusion in the system


comment:
Image of cockeyed SC into catheter needs the red X


comment:
I think this is the last slide, but how do I know for sure?


comment:
Change "Megawatt schedules" to "Scheduled MW"


comment:
Change the first sentence to say "Each report contains a filter pane so that you can choose the type of information you would like to see.  Many reports contain similar selection fields - let's take a look at a few common ones."


comment:
Should there be more information included with the Incorrect feedback? Currently only states "Incorrect".


comment:
The explanation box for the resource field should read "Resource(s)" instead of "Resource options".  Change first bullet to say "Select a resource name from the drop down box"; Change second bullet to say "Use the filter builder to select multiple resources (must use caps)"


comment:
Change report name from "Fifteen Minute Market (FMM) flexible spending" to "Fifteen Minute Market (FMM) flexible ramp price breakdown"


comment:
The fifth bullet in the second column should say "Real-time Dispatch (RTD) schedules" and a new box that says "Real-time Dispatch (RTD) schedule prices".  This will make it consistent with the FMM reports selections."


comment:
Should the incorrect feedback have more information? Something like "The analyzer must be in Stand By to perform hands-on maintenance."?


comment:
I would move the two RTD reports below the FMM reports.  If we have too many options I'd consider getting rid of the FMM MPM results and the FMM default energy bid curves.  Let's discuss.


comment:
On the last two reports remove the words "Validate settlements and...."


comment:
The last report listed should be called "Expected energy allocation details report"


comment:
We may want to add a report under the icon 4 called "ISO commitment cost details"


comment:
Should there be additional information included with the Incorrect feedback?


comment:
On the last two reports remove "Validate settlements and..."


comment:
Change the last report name to read "Expected energy allocation details report"


comment:
Add a report under icon 4 called "Commitment cost details report"


comment:
When you put your cursor on the "Base schedule reports" box it turns orange and the wording changes to "Base scheduling report" which is incorrect.


comment:
In the base schedule explanation page under What is this report, please add the word "base" between the words "day-ahead" and "schedule"


comment:
the FMM schedules explanation page.  The sentence "These are called fifteen minute market reports." is not a true statement.  I'm not sure what the intention of the statement was so I don't know what we should replace it with.  Let's discuss.


comment:
This seems to be the same information that was asked in question 2. Is that correct?


comment:
In the first question it says "both A, B, and C are correct." It is not clear which one is truly correct.  I tried all three and they seemed to be incorrect responses.


comment:
This is the same question as question 10 in Calibration and QC. Is it needed in both places?


comment:
I like the way we've outlined the reports in the OASIS CBT.  Is there any way that we can re-design this so that it is done in the same way?


comment:
I am going through this a second time and it appears that the highlighted boxes on this page are incorrect.  Currently I am ready to begin "See it in action".  This box and the Show what you know are dark blue and the other two are light blue.


comment:
Clicking on the tab names does not seem to work consistently.  Sometimes nothing happens when I click on a tab name.


comment:
Should it be Indianapolis instead of Indy?


comment:
Can you bullet out the supplies, so its not one long sentence?


comment:
Screen shot of programmer screen is not clear


comment:
Also starting at 0:22 where there is a close up of the programmer screen, the top black part says SynchroMed System.  It should say Remodulin System


comment:
This question may need more information to make the information readily apparent. Consider revising to, "Site 103 accepted the Infusion Nurse Fee in the budget, but requested an additional Oncology Nurse Fee at each infusion visit."


comment:
Is it possible to have the job number print on the certificate also? This would make it easier to track the version of checkpoints the learner completed. Especially if they print and file this in their lab.


comment:
Remove "Select all that applies". There is only one answer.


comment:
Change 1st sentence on feedback to "Selecting the Routine QC button orders QC on the Current (in use) reagent cassette."


comment:
The correct answer is Rack Monitor. Replace both occurrences of Data Review in the feedback with Rack Monitor. Ensure that the correct answer is Rack Monitor.


comment:
Change QC > Run Status to QC > Result in the answer bank.


comment:
Update question to "What feature in Data Review allows you to find a specific patient sample?". The correct answer is Search. Update answer bank to "Search, Sample Information, Test Review and Routine View". Change feedback in both correct and incorrect to "Search allows you to find a specific patient sample."


comment:
Please include Lori's feedback for both the correct and incorrect response bubble.


comment:
Add the feedback to the incorrect bubble.


comment:
Please update correct and incorrect feedback bubble to "With the system in Stand By mode, perform the Water Supply Container Cleaning maintenance action to drain water from the tank prior to removing the Water Container for cleaning."


comment:
Replace answer "subcode" with "Alarm Name column"


comment:
Ensure feedback is in both the correct and incorrect feedback bubble.


comment:
Feedback "The analyzer must be in Stand By mode when loading reagent cassettes."


comment:
Minor preference to remove periods at end of topic descriptors


comment:
instead of evolutionary, how about revolutionary?


comment:
Recommend to add to the last sentence: "The programmer is used BY THE CLINICIAN to review and program pump parameters." This is to reinforce that patients do not have control of the settings.


comment:
Remove periods at the end of each section in red, or in any "list" that comes accross as a bulleted type list


comment:
Add: no "catheter-related" bloodstream infections


comment:
On that catheter complication table: why is the "*" denoting "all catheter dislocations" on the CVC system column title also? This should be removed.


comment:
Replace: plasma tre levels correlated with baseline levels
With: Pre and post-implant plasma treprostinil levels correlate


comment:
It seems like we should add definitions for injection site reaction and immediate post-injection reaction to the footnotes of the table. Note that immediate post-injection reaction should not have the word "site" included in the term. This is a systemic reaction.


comment:
We don't eliminate the potential of site pain, but we do eliminate the potential of site pain due to an external subcutaneous pump. We could have site pain in the case of a catheter dislocation, and that is how these cases were primarily identified.


comment:
suggest to add definition of pocket fill, considering this is not a common term


comment:
Refill: suggest consistent language- refill procedure vs. refill process


comment:
Part 1. Implant in Practice; the pop-out says "implant practice" without the "in"


comment:
Branding looks nicer/sharper on this module than the Get Ready module


comment:
Remove periods after bullet-like information throughout courses


comment:
add: "non-coring" to the description of the needles in the pump package. I.e., these needles can't be replaced with an off-the-shelf needle.


comment:
The image in the #4 popout for suture loops is blurry.


comment:
I didn't think stopped pump was an actual infusion mode (?).


comment:
#1: suggest to point to the sleeve valve on the image


comment:
I believe the name of the programmer includes the word "clinician"


comment:
Intro statement says "to learn more" twice


comment:
I agree with Marty- I believed that button to stop the pump, not go to min rate


comment:
The previous page seems to indicate that Bill has had prior catheters/devices, so the responses on this page don't seem to align with the same example.


comment:
Could the picture of the correct placement of the pump, show the pump with the CAP toward the midline, please?


comment:
Make sure the JHLT article is published before referencing it.


comment:
Last sentence: add the "external" pump should not be stopped...


comment:
1st screen of pump prep: as the audio walks through what to look for on the programmer screen, add arrows pointing to where to find the data
Audio: Until air bubbles no longer appear in the 'tubing' (not syringe)- the first time he says it is incorrect


comment:
It's a little challenging to listen to audio and read different content at the same time.


comment:
I don't believe the course mentioned being between the ribs and iliac crest previously.


comment:
bring medicines to PATIENTS, not study participants.


comment:
Typo in last bullet point, says "stud" instead of "study"


comment:
Don't like last sentence. Perhaps "If I can't get good answers, a site that could participate may not, or a site that might not be the best fit may be selected."


comment:
This screen is completely inaccurate. The COM does not do this step at all, the information in this step is completed by the CDL.


comment:
Patients, not study participants in the last sentence.


comment:
The menu button is not working on this last page, tried to restart the course from here and nothing came up when I clicked Menu.


comment:
I don't get a video here...just a black screen that says "Workstream overview video". Not sure if the video is supposed to be in here yet or not.


comment:
I think the Trialforce bullet is a little too specific, as this course does not identify all activities that are to be documented (some of the forms are mentioned, but is more than just that). I might rephrase to "Understand the big picture of what information is documented in Trialforce"


comment:
In the Participants box, should there be something identifying that the Site Evaluator is also a Site Manager (but a site manager might not always be a Site Evaluator)?


comment:
Refine list box. Site evaluators don't "obtain" a list per say....we may have some input from external sources like a study team, but we are the ones who come up with the list and plan of our potential investigators. Think that language should change.


comment:
Confidentiality Box - I think this should be revised to say "The site evaluator ensures there is an appropriate confidentiality agreement in place before providing confidential verbal or printed information to them." Couple reasons for this: 1) A site may have a master agreement or still in force prior LOC, we may not have to actually "obtain" something and 2) The way this is worded sounds like all sites have to be done before any get info and this is a rolling process, get a site LOC, send info.


comment:
Would recommend adding changing toe Provide Trial info box to ..."feasibility and site evaluations as appropriate."


comment:
Don't like language of "complete required documentation to evaluate the investigator".  The site evaluator is the one evaluating, not the documentation. The documentation is recording the evaluation to document the site is qualified to be selected.


comment:
Qualify Site box. "The site evaluator determines the site is qualified to participate in the trial and uses the ISEC form to document this." (the actual "qualify" step is the evaluator reviewing all information then clicking the "qualify" button in the ISEC.)


comment:
Select Site Box. Don't like this language, we don't "select" back-up sites, we either select a site or qualify them and make them available as back-up for later. Perhaps change to "The site is selected for participation in the trial. Should a qualified site who has a completed evaluation not be used for the trial at the outset, they can be identified as a back-up site to be selected later."


comment:
Yellow box comment at bottom...I am not in love with this overall and the Site Manager language is inaccurate (The site evaluator and site manager are one and the same in this instance). Perhaps "Once sites are qualified, the site evaluator works with the COM and the Trial Planner to ensure sites are selected at the right time." That focuses on timing and the correct roles that may be involved.


comment:
I struggle with the example here, as ultimately, you are saying that what we see, hear, smell, touch, etc is NOT sufficient to pick good fruit, when what I believe the goal is to tell them that we can't rely on just ONE aspect of the fruit to be sure it is good, we have to look at everything we can to pick the best choice. When all of those things are reviewed, it leads us to the best decision based on our judgment.


comment:
I don't like the "we may not have a complete picture of the site" statement, as the intent of a good evaluation is to get a complete picture as required by Lilly and for a specific trial. Rather, we may not have experience with a site to know all the details and how they really execute a trial, so the better informed we are about process, commitment to expectation and access to patients (touch, smell, see evaluation of the fruit) the better informed our judgment decision making can be.


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I would change "based on answers to ISEC questions" to "based on discussions during the site evaluation" or something of the like. The ISEC is NOT the only documentation required for site selection (SPI required sections also inform this decision) and there is a LOT more than just the base questions that an evaluator needs to know, so it needs to reference the broader information set, not just the ISEC.


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CDL/CDC definition - I would update this to reflect that a CDL/CDC IS a site manager (not may have duties). Also update "documents site information throughout the Site Selection process and beyond."


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Impact definition - Impact is a specific CTMS system and one that only some CDL/CDCs actually work in. The current definition refers to sCTMS, which is a separate system from Impact, so the term and definition don't make sense. If this term needs to remain for some reason, I think it should be changed overall to Clinical Trial Management System and then the definition should be "Various systems used to manage the conduct of Clinical Trials, such as Impact or Simplicity CTMS (sCTMS).


comment:
Qualification definition - update to "The CDL determines the site is qualified to participate in the trial and documents qualification in the ISEC" or "The CDL determined and documents that the site is qualified to participate in the trial"


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Selection Definition - I do not like this, as it is not necessarily a guarantee that all of the roles mentioned will review the qualified sites together. It COULD happen, but the bigger picture is that the timepoint of site selection is the partnership, as the CDL is the one doing the selecting. I would recommend this be updated to something like "The Site Evaluator is responsible for officially selecting the site(s) in Trialforce, in partnership with the COM and Trial Planner to ensure that the right number of sites are selected at the appropriate time."


comment:
Consistency is needed here. We predominantly refer to Site Evaluator rather than Site Manager. Answer to first blank should be Site Evaluator (and I would prefer if it can also include a "CDL/CDC qualifier")


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Second blank the ISEC is NOT the only thing that is used to ask questions and this is misleading when asked this way and the last sentence is just not good, for reasons previously mentioned. I would update this to explanation to "During Site Selection the <blank> [Site Evaluator/CDL-CDC] asks questions and documents key information in the <blank> and <blank> [ISEC and SPI] to provide evidence of site <blank> [qualification]. Once a site is determined to be qualified, the <blank> [selection] step occurs at the proper time. The COM and Trial Planner (COPM) help a Site Evaluator to understand when that is the appropriate time.


comment:
I prefer "document" to upload in the first sentence.


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Would reword this all to the following: "Site Evaluators/Managers use <blank> [Trialforce] to document information about the site. They can also use it to view a site's past or current information, including <blank> [ISEC or SPI] documentation. This information repository is critical during the <blank> [selection] process, as it helps document our activities and provide critical knowledge about past experience with a site.


comment:
The last sentence is not true. It was only partially true in the current system and is even less true in new process (now if there is a "who should I approve question, it will be the COM most likely to be that responsible party). Remove last sentence.


comment:
Would add a bullet with something like "Develop and maintain site relationships"


comment:
Last bullet should be changed to something like "Partner with the COPM and COM to ensure that the right number of sites needed for my territory are chosen at the right time."


comment:
"I am responsible for site selection in my assigned territory" (they are not just involved, they own it for their area).


comment:
The relationship building part is missing from the "my most important roles". In order to not make that a run-on sentence, suggest the following as an additional final sentence: "Also, it is a critical aspect of my job to maintain relationships with the site, so that a good partnership can be had across all involved in the trial." (or something like that)


comment:
Update these based on prior slide comments and coming changes.


