# Feedback

comment:
Let's use consumers instead of customers.


comment:
Can we move the 2 onscreen points closer together and move the graphic up from the bottom of the screen? Sorry, I don't know how many pixels, but move up about an inch or so


comment:
First popup change walkaway to work away.


comment:
I think you need to script this screen, right? Should be able to pull the first paragraph from the final screen and revise to match the changes to the course. Use an image of the system here, probably that same one with the pump in the body.


comment:
go ahead and put in the reference to the delivery study here and in the references popup.


comment:
They hated the image background on this screen. Remove.


comment:
change all remaining text to say "Click Exit to return to Medtronic Academy and complete any remaining training."


comment:
Change his talk bubble to - If by major change, yes, I'm leaving my position.


comment:
Text in storyline shell (course title, menu) are in Arial instead of Futura


comment:
Intro text - Outage Management System at the end is in a different font


comment:
suggest we mix in the incorrect answers so they aren't the last 2


comment:
thought bubble #2 - change "the CAISO" to "the ISO"


comment:
I think we need the word surgical before complications in the second sentence


comment:
Add final sentence "This course helps you learn more about that team-based approach. Let's start with a review of the system."


comment:
the image on this page is hyperlinked to the Maria troubleshooting scenario. No bueno.


comment:
your grey sub head suddenly changed on this page. please do a global check


comment:
I made a note that the timing for the audio was a little off in Sharon's course, so be sure to get the updated video from her.


comment:
I think the patient ed one doesn't need to list the alarms, it just needs to include an additional sentence on other patient education they will get. Take a look at the patient manual for a list of topics.


comment:
These boxes bounce all over the place and it's hard to see what goes with that step. Could we have them all be the same size and come up from the bottom? and can we outline or highlight the step in the timeline you're on?


comment:
Matt, suggestions on layout? I don't mind the two images, but they seem to just float.


comment:
you have an extra bullet that says "at 11 am" - I think it belongs on the previous line?


comment:
instead of "orders for" under Doctor's orders, say "Monitor vital signs for Q15..." and "Closely monitor patient for signs..."


comment:
update 5 to "Provide post-surgical antibiotics as prescribed."


comment:
layout issues again - we wind up with some weird trapped white space. Matt, what are your thoughts?


comment:
close button is too close to the text in the popups.


comment:
external line "still running more than 5 hours post-op."


comment:
sentence 2 was meant to be bullets, not just randomly capitalized after a colon. :)


comment:
correct feedback, the text covers the line below the word correct


comment:
same issue - don't use orders to or order in the description.


comment:
your correct feedback is a different text size


comment:
Let's see if we can't come up with a better way to display the correct feedback. Right now, it leaves a lot of the screen uncovered and just looks messy with all the buttons and text. Matt - I think we need your help again.


comment:
Can we get a slightly more enthusatic wrap up?


comment:
need Note to team: We will add legal language when provided.


comment:
again, need note to team. See Sharon's course.


comment:
This isn't the implant in practice course - update last sentence before directions.


comment:
check where the bubbles are pointing in help


comment:
do you have any references? did any of this come from somewhere besides the technical manual? if so, insert where appropriate. otherwise, clear the references popup and just put a note to the team there too


comment:
your directions don't match the labels on screen. change special consideration to potential risk. and change risk factor to special considerations. and re-label the Steps to Take as Special Considerations. Make sure the label is centered over that column


comment:
can we use a different image all together? or even delete it and just anchor the white box to the side of the screen?


comment:
your read headline is too close to the body text


comment:
for the incorrect answers, make the x red. since it's wrong, it's ok for them to be red.


comment:
semi colon in intro text should be a comma


comment:
change opening text "During the procedure, the implanting physician places the system pump and catheter. Knowing the basics of the procedure can help you manage your patient's post-surgical care."


comment:
i think we go with a stock image of patient meeting with a doctor... set the stage and kinda goes with the text


comment:
feel free to reduce font size of the blue boxes slightly.


comment:
also, make all the step titles actions - so turn off the external line, complete surgery, implant the system, etc.


comment:
replace both images here with the image i will send you of the patient in ben. then have the text in your white rectangle coming out from the left side of the screen as if a normal layout. (let me know if this isnt clear)


comment:
let's make these clicks instead of rollovers. They're pretty long and if you accidentally roll off, you lose your place


comment:
to kristens edit about popup positions -- have them slide out from left side. the font sizes also look a little bigger in the popups.


comment:
i know this is all one graphic. rather than sending you a bunch of icons and redoing it all, why don't we add invisible white boxes over each icon area. you probably are using hotspot right now to make the popups come up. make those invisible white, and when they have been clicked, make the visited state like 50% transparency so you can tell when an icon has already been clicked.


comment:
make this background the surgery background. add white border to patient photos as if they are photos. move them to be larger and side by side on the right side of the screen.


comment:
you could also make each patient a patient folder like you did later on, but use a closed folder


comment:
Are these competencies only for "recertification" or are they for "certification" as well?


comment:
external line popup - bullet indent spacing is weird.


comment:
Why is there a submit button on this screen but not on the others?


comment:
lets move the patient photo the right side and align the text like a normal page. maybe make it bigger and put the back/next buttons on top


comment:
for selected state, these buttons should be blue


comment:
for these screens, if we move the patient image to right side, slide the text over to where it normally is with the buttons below it, i think you can lose the folder and just mimic the "click the patient" to review the chart as you did before. one less graphic


comment:
"that have been observed" needs to be changed in transcript - transcript currently says "are being observed"


comment:
Instead of "a ton of time" can we just say "you will not waste time...


comment:
Second popup delete extra space between Hologic and the period


comment:
preanalytics with no hyphen, check globally


comment:
Add a period at the end of the first popup


comment:
Add a period to the end of the first popup


comment:
first popup, delete the after throughput is


comment:
Global check of left nav - seems to bounce around and screen titles aren't matching what's in the menu.


comment:
Checkbox 2 says Verify the browser supports Silverlight but the dialog afterwards is about calling to install silverlight if you see the prompt. Does not seem to match the checkbox.


comment:
Would be good to include the meaning of the Checkmark and the Red dot in the Delivered field when checking the Srv_HCA screen. That way they can know if messages are delivered or not. Would also like to see the ability to hover over the red dot to see the error messages if there is one.


comment:
It may be beneficial to also note that the backups do contain patient data and should be appropriately stored per hospital policy. Also can we consider letting them know what the folder name is for the backups?


comment:
Are the first 2 bullets repetitive? or can be combined if similar. Also second says IR, seems a typo for IRB


comment:
Image represent more another role, image could be someone with a scrub or more representative on how they dress when they work at the site.


comment:
Study Coordinator "communicates with a site"? - doesn't a SC work at the site? or is this a different role? is confusing...


comment:
Haven't heard about this role, is this a global role? in NA we work with CCGO, if not global suggest to use a generic term or name of the group in charge.


comment:
This should be 'Implant in Practice' correct?


comment:
Oh heck.  Ignore my comments.  Yep we changed after our last call


comment:
first screen and audio - we say "In this example" twice. can we just say "... critical low values, using 0 to 100."


comment:
rollover for materials, qc, linearity, reports/export, daily tasks and device specific didn't work


comment:
Is there any other image for this screen, since we just used it two pages ago?


comment:
when you mouse over surgery prep, the text only turns red


comment:
how about we say "After surgery, the patient's health care team, including the PAH physician, work together..."


comment:
same issue for all of the menu items - once they turn blue, the text still turns red when you mouse over.


comment:
antibiotic popup references Maria instead of Shelia


comment:
submit and continue button appear to be two different styles


comment:
This screen is missing a transcript. Sharon has it.


comment:
in opening, put the three in the same order as the icons - so hematoma, pneumo, and pocket infection.


comment:
much better! can we reduce the white border just a little? Other than that, this works great!


comment:
The R ball after Remodulin needs to be superscript and no space.


comment:
I would get rid of the red lines. No need for them and they look a bit crooked.


comment:
The font color looks a little light here.


comment:
when I mouse over the transcript button, the popup that appears has a random large T in the middle of it.


comment:
same issue with the rollover for the audio icon - "This screen has audio" title is weird mix of upper/lowercase letters


comment:
can we put in the dose and dosing weight that Sonja gave us - let's go with dose weight 90 kg and dose of 80 ng/kg/min.


comment:
App Overview and User Mgmt popups: Remove the trademark symbol after "cobas"


comment:
Let's tweak the directions "Click the questions to learn more about pump placement for Bill."


comment:
why it matters Q2 - insert also after catheters in last sentence.


comment:
if you're wrong, can we do red Xs instead of blue checks?


comment:
correct feedback - remove the last sentence. There is no recommended size.


comment:
Incorrect - same edit - remove the last sentence


comment:
forward arrow only appears if I get it correct. It should show up no matter what I click.


comment:
Caught this in the other courses - when you rollover a blue menu item, the text turns red. Applies to all menu buttons.


comment:
I don't think this is Matt's new pump - it still looks fuzzy.


comment:
When all in place, add a "Correct, these are the main components of the pump and catheter. Click > to continue."


comment:
transcript - has the first paragraph repeated like 3 times in the text.


comment:
minor tweak to transcript - capitalize Manual in the very last sentence.


comment:
Gah - sorry, maybe I wasn't clear, but we need these graphics without the big "NO" symbol. Makes it a little easy to tell which is the right one...


comment:
audio at 0:38 needs to say Suture the remaining 2 loops at the top of the pump pocket... right now it says bottom.


comment:
I like the functionality here of the next module to go to being red, completed being blue, and the ones still needing to be touched being gray.  Can you apply this to all modules?  i.e. also do this in the RIS Deeper Dive eLearn?


comment:
I feel like some of this should be covered in the RIS Deeper Dive eLearn.  In the Deeper Dive, you have learners immediately jumping to placement of the programmer head and how you would program/interrogate, but you haven't yet introduced these different components.


comment:
make callout boxes grey - see Erika's Phase 3 course. Also, check the directions in the navigation box in her course to make yours consistent.


comment:
routine tasks like what? can you add a few examples in the opening audio?


comment:
bold cobas and superscript (r) in first popup


comment:
First popup change the last sentence to "...Systems is 384 or 960 HPV test results, respectively, in an....."


comment:
POCC is unable to log into the cobas IT 1000 application. At login they receive an "Internal Error" message followed by a series of 9's. 

Correct Answer: Verify the remaining drive space on the server and offload the backup files from the appropriate backup drive to free up space and confirm the cache cube is blue which means it is running. If system still does not run, contact technical support.


comment:
Suggested correct answer: Confirm the cobas IT 1000 server is on and cache cube is blue, (and not grey) which confirms it is running.


comment:
Question is vague, so it is difficult to provide a suggested answer.
Please update "communicating properly" to be more specific and define "all required troubleshooting steps"


comment:
Administrator and Server Administrator is being used in this document and at times it is confusing which is referring to POC Administration and Server Administrator.


comment:
preparation is misspelled
reconstituted is misspelled 
no hyphen in re-constituted


comment:
in the question it mentions cassettes and in the answer cartridges - should use cassette


comment:
in answer 2 there should be a comma between samples reagents


comment:
There should be a ';' after consumables (before removing waste)


comment:
incorrect answer - comma missing between sample and reagents and then semi colon after consumables


comment:
this is the wrong correct answer.It should be #4 not #3


comment:
spelling of the word reagent - not regent


comment:
The sheet on the right has the wrong time. It should read 3.5 and not 3.25
Also I do not think anyone will enter <3.5, but 3.5

The text indicates to click Calculate - however the button says 'Check My Work'


comment:
Time to results is not the same as pre-analytic time - not clear here


comment:
last sentence
...watching you closely to see..(remove the word 'to')


comment:
Update for FES- This is customer lingo  Shawn to provide text


comment:
Shawn to provide appropriate verbage for legal language


comment:
Need to show the navigation on the bottom of the checklist (TABS) to move between application , hardware and software problem.


comment:
I feel like this elearning is light on the testing compared to other courses.


comment:
At this point the service call has already been dispatched so it has already been determined that the Engineer will fix it.


comment:
I think this is out of order. You would investigate before ordering the part. check alarm code, inspect the area of concern etc. Hopefully the guys put some feedback here.


comment:
This part of the checklist needs to come earlier. You answer these questions to help you determine the solution and if needed then order the part.


comment:
Under ID most likely solution it states check code, we should be specific, check "alarm code" also alarm trace once on site to confirm alarm code.


comment:
The conversation flow is very odd when read through. There is no bridge between "hi" and "tell me this". I would suggest the opener for the Coordinator be "What can I tell you about our site processes?" and the next question from the site manager to be "I'd like to know more about your consent process. What is...."


comment:
This role called "study coordinator" seems is in house? this is not applicable. As per tasks mentioned looks more as a a CTM/Study manager.


comment:
spell out 2 in the transcript as two and 4 as four. My fault!


comment:
in all the other courses, learners go back to the menu and a Next button appears. the Next button then takes them through the final three screens - and the grey title is "Next Steps" for that section.


comment:
back next randomly show up here if I come back after going through transition to recovery


comment:
replay/continue buttons come up before the play/pause go away.


comment:
cc is missing the line about it already being reviewed and accepted.


comment:
cc - should say "list are color-coded. Red indicates..." You've got some random colons in there now where they don't need to be.


comment:
the last couple of screens have some text in the on screen boxes that I don't hear in the audio. Should we have it in the audio? or does it need to be deleted from the on screen boxes?


comment:
Also, re: note highlighted in yellow - I checked a Neuro eLearn with the programmer and they don't constantly use N'Vision Clinician Programmer 8840 - they simply refer to the "Programmer," so I'm sure we can do the same


comment:
Change title to something like "Enter Bill's Dose."  What's Bill's Dose makes it seem like you have to calculate this yourself.


comment:
I don't know if I feel like this fits here in the flow of everything?  You went from showing programming screens and practicing entering in values to all of a sudden talking about flow rate accuracy?  Perhaps more introduction or context needs to be given before jumping into this topic here?


comment:
Who is creating this video?  BLP or MDT?


comment:
Do we somewhere in this section need to incorporate and reinforce the action of "updating the pump?"


comment:
This comment is for What market participants say. 

Market Participant 2 Narration script: 2nd sentence. Extra space between "know" and "the ISO"


comment:
Can oval the same color as the BAAOP box be placed around the RTM and BAAOP boxes from :45 to :54 seconds?


comment:
iStock ID# 21188020 if you don't have it


comment:
Sorry, double entry, wrong page: ID# for this page is the 21188020 one.


comment:
Intro text: BAAOP is the central control for balancing the market and making it more efficient. In many ways, the application works like air traffic control, with each component working together to optimize available resources and create a smooth flight path.


comment:
Intro text: The system operator is the pilot controlling BAAOP, relying on the many inputs and outputs of the system to plot a reliable path through the market.


comment:
Feedback box text:

BAAOP allows you to load forecast bias and adjust for market infeasibilities.

BAAOP also helps system operators quickly respond to generation, outage or congestion concerns by creating or blocking manual dispatches.


comment:
DOT box 
 
-SUM should be zero. 
-Displays optimized market, including the combined  increments (+ values) and decrements (- values)


comment:
Previous slide feedback tool didn't work for me. Lightening = Lightning in 3rd bullet point.


comment:
Whenever I rollover an icon a new set of blue text appears over "Click the right arrow to continue."


comment:
The Resource Name is the 4th column, so audio should change to "...I'll go ahead and check the box to the LEFT of its name" to make it accurate.


comment:
I saw the black and white circle spinning also but received feedback when selecting both inside and outside the hotspot.


comment:
Once See it in action section is updated with the feedback I provided, step 3/5 works fine.


comment:
VO needs new 2nd sentence: "This change can take 10-15 minutes after something happens in the market, and does not reflect real-time fluctuations."

We need this since the Try it section asks them a question on how long it takes for the LMP change to occur.


comment:
Is there a way to grab from that Captivate file a screenshot (or make a Photoshop edit) an image of the check mark gone before the learner has to click on the Update button? That would reflect what they would see in the system.


comment:
Why do we call the course Patient Result Management but then tell the user they will be learning how to search in the application?  Shouldn't the introduction match the course title a little better?


comment:
Job number on the sign off form is 6600 but in the module it is 6594.  Which is right?


comment:
Please check that setting the Stage to Pending is the correct. I'm wondering if we should set to Pending


comment:
Please update error message to read:

Not fully complete. Take a look at all the options, and choose the best responses.


comment:
When selecting answers, it's hard to tell which responses I clicked. Any way we can improve so users can easily tell the responses they clicked on?


comment:
Please update correct response to read:

That is right. Since the nurse is no longer using those instruments, you should remove her certifications.


comment:
Let's discuss with the team. I do not think a user completing their QC task is classified as "Monitor test result reporting and recording" I do not think a QC is considered a test result


comment:
Update error message for Question 3 to read:
That is not quite right. Think back - what must Jill do to find out if David has completed his competencies and certifications?


comment:
Update second to last sentence for David, the operator to read:I am required to complete all the tasks defined in the certification by my administrator to either achieve or renew my certification. Achieving certification allows me to continue using the instrument.


comment:
Update text for Vanessa to read:

I am Vanessa, a newly hired nurse. I was recently assigned a certificate in the cobas IT 1000 application. The new hire trainer informed me that I will need to complete multiple QA tasks before I am considered a certified user. Please click on another person.


comment:
Update text for Rodrigo to read:

I am Rodrigo, a nurse educator. I am certified to directly observe operators to assess competency. I am also required to complete QC tasks and test of my own in order to stay certified myself. Click on another user.


comment:
Please update text to read:

First, let's start with a refresher on how to create a certification. Then, we'll create a certification for an OTE and pregnancy test.


comment:
Update instruction "Select te Instrument Type drop down menu" to

Select the Instrument Type pick list


comment:
Unable to enter 1 on Certified tab QC Level 1 (#) field


comment:
Please update Observation time text to be:

Observation time on the Interim and Certified tabs is the number of days from the end of the current certification where an operator can complete the required tasks to be certified for the next stage or be re-certified in the current stage.


comment:
Please correct spelling for step:

Select the Certificate to certify a group of users and click on the Certification button.


comment:
second popup, delete comma after Systems and add one after respectively


comment:
first answer, comma after use and mix; second answer superscript (r); third answer capitalize Systems and delete the word for after with


comment:
Let's add a note that if we have screen shots of the reports, we will update this activity to have them click on the name of the report instead of clicking continue. Reminder: Question feedback should not include a Jill hint, and jill should not be clickable.


comment:
Feedback doesn't match up for the correct answer.


comment:
I think they might get confused here. Can we change the look and feel to be more of a summary screen and let them know they have reviewed all the reports?


comment:
Revisiting reports is a little strange. Can they just stay on the screen and get the reports pop up instead of having to go back to the reports menu option?


comment:
Let's make sure we call out that we're only reviewing some of the most used reports from this list early on in this section.


comment:
Do you mean select the best question first? The word "response" is confusing.


comment:
Even when got wrong answer the training moved to the next vs asking to revise/redo


comment:
Again study coordinator role is not applicable here. Site Activation works on submission and get necessary documentation for close out.


comment:
Verify links- ideally they should get you to the specific document/map vs Home page.


comment:
Here should say Click the "The Gateways" button as "The process" were already reviewed.


comment:
Check links, ideally should go to the specific document vs. Home page.


comment:
Picture is from site manager, is this the right one or should be of the R & R representative?


comment:
To Laura's comment - I think vague works ok here, as ultimately, the impact could be positive or negative and may or may not need further mitigation or follow-up, so an open-ended question of "what is the impact of what I am seeing?" works in my opinion.


comment:
I think this is the 20mL pump - need to swap


comment:
For this one, let's make sure we talk through the indication and then use the inclusion criteria from the clinical trial for additional context


comment:
I think we are missing a bucket for "other considerations" such as psychosocial, reliability for follow-up, and potential for weight gain


comment:
Jenny - I agree, this interaction would be great to move to the RIS Deep Dive.


comment:
Yes I agree, I'm not sure I understand why this treatment is re-used here or included at all?


comment:
I like this video and the added descriptions at understanding what is happening during the prime, but we also need to show them how they actually program the prime and I think they should be separated. Show them this screen, but then on the next screen, show them a programmer, what buttons to push etc. step by step instruction.


comment:
Jenny - This was originally supposed to be something that MDT created, but the previous screen is essentially showing and describing where Remodulin is. So at least in this module, I don't see how this would be helpful.


comment:
We need to add the programming steps from the Tip card - STep I for New System Implant Procedure.


comment:
We may also need to add some context around why it is important for rep to understand why they need to understand this process.


comment:
I'm not sure that we can assume a MDT rep will know what it means to turn off the external line, who is responisble for doing it, how it is done. Perhaps we need to add more context around this. A prime for new system implant is the process done to initiate the system to start delivering drug from the implanted system. Prior to and during implant, the Patient is receiving Remodulin through their external line (video should maybe show a patient with an external line?). Programming tells pump to start. But since these patients cannot be without their drug, we must understand when we can safely rely on the implanted system to deliver the amount of drug the patient needs and thus discontinue the external line. Not those exact words, but the concept.It is critical that they understand why they need to turn off external line and when it should be done.


comment:
I think that they would need more description before they could answer this. We need to show them how they get to this screen, how to locate the stop external line information, then give them the practice exercise.


comment:
seems strange to only give them three choices. Also, there is more than one way to get to the information. Any thoughts on how to address that?


comment:
The blue highlight used to designate that an answer has been selected is very difficult to see against the blue background


comment:
the box blocks the screen.  Not sure that matters though. Just not sure why have the screen behind it.


comment:
Somewhere we need to highlight that when the programming head is is correcly over the device a green light will flash if telemetry is in progress. If the flight is amber in color then telemetry has not been established. Green light is not lit the entire time the programmer head is in place over the pump, only when telemetry is in progress. Meaning it can be in the correct spot over the device but it is not "Talking" to the pump all the time. Also, maybe we need to mention that the programmer head only needs to be in place when you are interrogating or updating the pump, it does not need to be in place the entire time.


comment:
On screen to pick the correct lot, I chose an incorrect lot.  No message showed on screen saying "incorrect"-- image just "flashed" and came back.


comment:
In Google Chrome....Screen would not let me select Interim and Pending together as the answer.

Am not able to get past this screen.


comment:
transcript - we will in the last sentence instead of we'll


comment:
change intro to second list of bullets to read "In this section, we will:"


comment:
Realizing we have a big miss - we don't have a transcript button on this screen. Can we add that and the audio icon please?


comment:
change screen title to "Configurations" and update in left nav.


comment:
Now Will is making me paranoid, but this captivate does seem a lot smaller than the rest. Am I crazy?


comment:
transcript - second paragraph change don't to do not


comment:
can we reduce the audio here a bit? he seemed to get very loud.


comment:
the continue/replay buttons come up in a different spot in this animation than in the ones in GRFT. Let's pick a spot and then send coordinates to everyone.


comment:
CC - there is a big box of text that says "we've completed the required information but ..." and none of that shows up in CC.


comment:
CC- same issue with the select locations screen - the text is missing in CC.


comment:
in deactivate popup and User Profile popup, remove the "on" after click in the first sentence of each popup.


comment:
same issue with replay/continue buttons as previous screen; just not consistent with GRFT.


comment:
CC - the first bit "to create or manage workgroups..." shows up on slide two but not slide 1, I think.


comment:
continue button has issue here - tin overlap


comment:
App Overview and User Mgmt both have (R) in the text that doesn't need to be there.


comment:
instruments and materials have extra space between IT and 1000 in the popups


comment:
Instead of  "Your submissions process" can you change it to "Getting started".


comment:
Regarding the Meter Service Agreement for the EIM Entity Scheduling Coordinator, please change the wording of the metering sentence to say "This agreement allows the scheduling coordinators to provide load and intertie meter data to the ISO."


comment:
Regarding the Meter Service agreement for the merchant side, change the metering sentence to say "The next agreement is a Meter Service Agreement for Scheduling Coordinators.  It enables the scheduling coordinator to submit meter data for participating resources listed on the EIM participating resource agreement."


comment:
Change the last sentence of the Joyce paragraph to say "This final agreement enables EIM Entity approved resources...."


comment:
Remove the "Take note..." sentence.  After the "Make sure..." sentence add "For each requirement you must know exactly what is required, who is responsible, when the information must be submitted and how the information must be submitted."


comment:
For Market Participant 2 - change the 3rd sentenced to say "It's important to know the ISO is constantly changing, have your monitoring processes in place to stay current."


comment:
In the instructions take out the words "and process steps"


comment:
Change "EIM Entity Agreement for Scheduling Coordinator" to "EIM Entity Scheduling Coordinator Agreement"


comment:
Change "EIM Participating Resource Agreement for Scheduling Coordinator" to "EIM Participating Resource Scheduling Coordinator Agreement"


comment:
See previous definitions for the meter service agreements wording.


comment:
This slide seems redundant and not needed.


comment:
The animation needs a better lead in.  People click the start button before they read the title, which gives a clue about why Joyce is giving us this information.


comment:
" Joyce, who is a resource owner wants you to know that dispatches will change!  Before she joined EIM the resources were dispatched on an hourly basis.  EIM provides a market solution every five minutes, so participating resources can be dispatched efficiently.


comment:
Take out all references to "Contract contact"


comment:
The "does not equal" sign comes up too early.


comment:
Remove "outage management for the transmission lines and"


comment:
Clarify what you mean by "interview video". Thanks.


comment:
Move "What are my next steps?" to the last thing on the form.


comment:
Can we move the text and checkboxes down a little so it's not in the shadow of the top of the clipboard?


comment:
first popup - bold the path Jill takes in the system


comment:
same comment about bolding the navigation path for all popups.


comment:
make the paragraph break at "Any changes" and then make the Personalizations the same paragraph. Extend box down and let the click directions also be it's own paragraph.


comment:
where is this screen and the next one in the left nav?


comment:
you need a screen after this that summarizes why you just went through all of the warning stuff, along with the checklist.


comment:
backup error - Roche Customer Service? Technical Service? There's no such thing as Roche Service, as far as I know.


comment:
related to Sharon's edit on Expired Certifications - there is no USER in the title, so remove that from popup title.


comment:
Note: Just like in BAAOP part 1 - the operator does not have to wait until one task is complete before beginning the next one.


comment:
Please move "Prior to the storm" to the beginning of the sentence that it is in.


comment:
BD judge, change to CT/NG and lowercase results


comment:
Ryan, I noticed this in the BD judge on the last question. This one uses CT/GC. I corrected it as an error the first time, but now I'm not sure. Does BD not run CT/NG but CT/GC instead?


comment:
Originally this was written to assume that there would be several other competitors but that we'd focus on the top 4. I think maybe this one should be top 1 or 2 to make it have value. It can't be 4 out of 4.


comment:
Let's add a note to Roche here reminding them that they still need to provide a list of resources.


comment:
At some point we'll need a transcript button.


comment:
Oops I guess this does apply to multiple screens - because we're being asked to select a question, the word response is confusing.


comment:
Can you italicize the title of the course on the first page of the book?


comment:
legal popup - add 07 to replace xx in the version numbers


comment:
multi site area popup (2) - remove the sentence that says "It will better parallel your other changes to this screen." - that was a note to the team not an edit


comment:
navigation tree popup (3) - remove on after click in second  row.


comment:
QC popup - linearity needs to be lower case.


comment:
Certifications selection doesn't reset when I'm on this screen - stays highlighted as I try again.


comment:
need to update CC to say "see if you can find.." instead of Let's see


comment:
we need some kind of intro sentence "The cobas IT 1000 application includes a lightweight directory access protocol."


comment:
status icon popup - bold Instrument > Status


comment:
main screen - bold same Instrument > Status


comment:
We need to remove everything from this screen except Application Overview and Server Administration. Everything else got removed.


comment:
do a global check for multiple choice questions - if there are any, change the selected state of buttons to green with white text. - I don't think I saw any but just in case!


comment:
Eliminate the second bullet.  We don't cover this in this course.


comment:
on Make the Connection - take out "the" from in front of EIM


comment:
See it in Action - change "unbalanced" to "infeasible"


comment:
When script is showing - Edwin does not transition properly from one picture to the next.


comment:
Change the last sentence to read "The real-time market maintains the balance between supply and demand, and BAAOP  is the application used to assist in that balance.


comment:
In the second sentence change "EIM Applications" to "market applications".


comment:
Delete the word "hourly" from before "demand forecast"


comment:
Add a maroon ball going from masterfile to BAAOP.  No change in script is needed.


comment:
at the end of the animation the audio is messed up.  Please remove the repeated words.


comment:
At the end of the animation we need a right arrow.  There is no way to proceed to the next screen.


comment:
In the into verbiage - the real-time market is the central control not BAAOP.


comment:
In the verbiage for the dot on the air traffic control center, take out the last two words "within BAAOP"


comment:
The dots seem out of place, not sure what we can do to make it look better


comment:
Change "load forecast bias" to "change existing data"


comment:
First bubble should say "I now see market instructions in BAAOP before they populate to ADS."


comment:
STUC is up to 4.5 hours out, not 4 hours.


comment:
on the RTPD process "...BAAOP will be used to adjust for differences that occurred since the STUC process completed."


comment:
RTD wording "... BAAOP will be used to modify or block instructions based on system conditions in that interval."


comment:
All of these items are market inputs that are available to BAAOP as the portal for the market.


comment:
Transmission limits - What is this input - defaults provided by the full network model.  They can be modified by OMS derates or modified by transmission conforming in BAAOP.


comment:
Demand forecast - comes from ALFs or their own demand forecast


comment:
Instead of "What is this input?" it should say "Where does this input come from?"


comment:
Last paragraph - change "where to send dispatches" to "how to send dispatches"


comment:
Can we define what these are?
Production- day-to-day live processing environment
Stage - used for parallel operations and market simulation
Mapstage - used for connectivity testing


comment:
Dot box 
Remove SUM bullet - this is incorrect information.


comment:
Should the title of the course be EIM Resource rules? That is what the curriculum design says.


comment:
In the drop down button Defining resource types, is there enough room to spell out Forbidden operating region and Multi-stage generator? I ask because this is the very first instance of using the acronyms.


comment:
In the third drop down, same thing - can we spell out resource data template? Since it is the first instance of that term.


comment:
Should the resources tab be showing here in the top right corner? Did we decide to add the resources excel sheet as a clickable link rather than introducing the resources tab in this and other courses?


comment:
EIM resource rules in both storyline shell and on plane


comment:
Can we add this text above the question and a photo of an "employee" on the right:
Dave is a new scheduling coordinator. His company is new to EIM. Can you help him learn about the resources in his balancing authority area?


comment:
Screen title - "Welcome to EIM resource rules!"


comment:
Love your graphics here! Makes the script better!


comment:
There's "Resources" showing on this screen in the storyline player


comment:
I think we should mix the order of these up so we don't have all 3 FORs then 3 MSGs


comment:
Let's have the forward arrow only be delayed the first time the learner sees the screen. It is delayed each time now.


comment:
"This drum is a natural-gas-fired..." (hyphenate)


comment:
Same thing with the resources tab here. If is won't be present at alpha, let's not show it here.


comment:
Let's not scramble to do this for DP, but I think we could make this screen more interesting by also adding images for each type


comment:
Sentence 2 would read a little smoother as "Rough loading can occur when water and air mix and cause vibration."


comment:
Sentence 1 would read a little smoother as "Combined cycle plants are combustion turbines, typically natural gas, that operate by themselves and..."


comment:
Sentence 2 - change "made" to "being constructed"


comment:
Change second sentence to:
This information forms a basis of configuration data and operational characteristics for the master file. Master file data is used to validate bids and schedules in the market.


comment:
Let's actually discuss this 2nd sentence... are they the newest plant because of cost and efficiency? that doesn't seem right. Maybe something like "Combined cycle plants are being constructed more frequently than other plants because of their low cost and high efficiency." ??


comment:
bottom image - this isn't what a hydro plant would look like. I have one with a dam drawn on the main splash screen map we could use here instead


comment:
Are there spaces between 2x1? 

Second sentence: Add a before 1 hour. 

Remove the - after 1; 1 hour shouldn't be hyphenated.
Add a hyphen to off-line


comment:
2nd sentence - MasterFile (1 word, M and F capitalized)


comment:
2nd sentence - 2 spaces between you and can't


comment:
3rd sentence - "Note the transition times, which show how long..."


comment:
sentence 3 - "Look at the segment number: 1 is the min, 2 is the max."


comment:
Rotate the dude the same as the "snapshot" frame so he's flush with the white border of the snapshot


comment:
Here we use a lowercase x between numbers... previous screen uses an uppercase. I think it reads better with a lowercase, but I'm fine with either way, let's just pick one and be consistent


comment:
first bar: types of resources that use FOR
second bar: how the market dispatches a unit with FOR
third bar: FOR resource limitations
fourth bar: differences between MSG and FOR resources
fifth bar: resource types that can be modeled as MSG
sixth bar: how RTD dispatches MSG resources


comment:
Remove (correct) from first answer option


comment:
For Resoures, Include

Communication tips and remove everything else.  See the e learning Jeff did called Communicating with the customer.  Similar to that but tips based on our elearning.


comment:
need to reset the variables on this screen so that the visited state appears if you leave and come back.


comment:
need to reset the vars on this screen so that the visited state works if you leave and then come back.


comment:
MENU--need to figure out why results slide and Next steps screen won't appear in the menu.


comment:
Per Tera's comments, shouldn't this be site-level budgets?


comment:
Is this the final name of the process step in BWL? please confirm.


comment:
You have Exceptions explained in the header, but your text only talks about being adjusted. Are you talking about an exception here?


comment:
After I hit the first one, it showed up and I couldn't go back. Do I need to click these in order? Will you have a visited state?


comment:
Audio replays upon return. Fix this when you publish again.


comment:
Rollover for step 5 - this is not clear, i feel like a word is missing? Maybe "Identify market infeasibility indications to the load forecast"? DENNIS, please advise.


comment:
Adjust the buttons so when they are selected, they are a darker grey (match how you did the other questions in the course).


comment:
Remove (Correct) from first answer option


comment:
When I first visited this screen, the text "Placeholder for module 2 intro text" appears 3 times. I'm not sure if that was intentional.


comment:
Edwin's transition from pose 2 to pose 3 has a jump in it. It looks like a delay from when pose 2 disappears and 3 appears.


comment:
You didn't know this, but ACE is pronounced "ace" rather than sounded out as "A" "C" "E".


comment:
Ignore comment on See it in action menu screen. I see that it's intentional.


comment:
Remove the numbers from the answer options in the word pool.


comment:
The words on the base screen should say "regulatory requirements" not "regulatory requirement"


comment:
We don't have to wait until step 1 is done before starting in step 2; you don't have to wait until step 2 is done to begin step 3 and so on.  somehow we need to reflect this on this slide.


comment:
The feedback screen does not work on the next slide so comments beyond this point refer to the next slide.
1.  The icon up at the top right changes size and features when you click on it.


comment:
First sentence - change "automatic" to "area"


comment:
After the word "graph" in the first sentence add the words "also known as the BAAL radar.  BAAL stands for Balancing Authority Area Limit"."


comment:
at the end of the second sentence add "and the BA's ACE.


comment:
Instead of "...it means the market is unbalanced" it should say "...it means the BA is unbalanced"


comment:
Instead of "within 15 minutes" say "within a prescribed amount of time"


comment:
In the screenshot behind Edwin there is proprietary information that needs to be changed.  Where it says PACE, PACW and NVE it needs to say BAA1, BAA2 and BAA3


comment:
Please add at the top left "Your EIM Logo Here"


comment:
When the narrator say "Click update" the Update box is not highlighted.


comment:
Never mind previous comment - I was looking at the wrong update button a little higher up.


comment:
BAA2's check box should be grayed out like BAA4.  Also BAA3 should have a grayed out check box.


comment:
See previous comment about the screenshot behind Edwin.


comment:
"Local Marginalization Prices" should be "Locational Marginal Price"


comment:
Fix check boxes as mentioned previously.


comment:
Add a sentence before the last sentence that says "Keep in mind this is a temporary fix, an outage card should be submitted for an outage that will last more than 30 minutes."


comment:
Instead of "Here I choose generator", say "In this example we will be using conventional generator rather than an MSG".


comment:
Since we made GEN_10630 unavailable earlier, we would not be selecting that resource here.  Please choose any of the other resource IDs for this example.


comment:
Change "I normally only limit energy by itself..." to "I will choose to limit energy in this example."


comment:
When listening to the audio, the second sentence is missing and when viewing the screen we cannot see the use select the manual dispatch option.  It goes by too fast.


comment:
Please start this section with "I may need to call upon additional resources that are outside of the market.  For example, reserve sharing group activation.  In this example I'm calling for 100 MW of assistance."


comment:
after "Now that I've  put in the imbalance bias, it's time to enter the reason for doing it."  Add "although I could have entered it all at once and then pressed update".


comment:
remove the directions to click continue on this screen.


comment:
The 100 should be -100 everywhere and we should say "negative 100".


comment:
setup password - missing "strip" after test in third row.


comment:
Barcode mask - change numbers to characters in 3rd line


comment:
download warning - add "and download the results on the meter."


comment:
incoming patient list - replace with "Select "Instrument Use Only" to send the patient list to instruments in one location where the patient is admitted or select "All Patients" to send all the patients to all meters in all mapped locations of a single site."


comment:
QC result display - change period after result to :


comment:
Global edit - need to make buttons green with white text when selected. Talk to Matt if you need help - he said you could do it once and use the format painter.


comment:
no need to change the state of these buttons - only have to change them on select all questions.


comment:
incorrect feedback - there is a space between th and e in the in the second line.


comment:
Need to adjust the opening orange bubble to match the audio.


comment:
I can't get it to let me check the default configuration box per the directions.


comment:
In some cases "bias" should be change to "conform" instead of "conforming"


comment:
The click here to continue is not working on this screen.


comment:
Just a note - the load forecast screen has a column called "imbalance bias" and unfortunately our management wants us to call imbalance biasing "imbalance conforming" even though it does not match the screen.  I don't know if we want to say that the words mean the same thing.


comment:
The feedback for the next screen does not work - please add before "base schedules" the words "for future hour"


comment:
Instead of "Time to get the power rerouted" say "Time to adjust generation outputs!"


comment:
Put "the" in front of "acceptable range"


comment:
The text goes away too fast and I can't look at it again. I think the text in the 2nd box is missing a word.


comment:
I like where you're going with this, but I don't know if learners will know that you're explaining what an exception is, or how to navigate this section.


comment:
This map is impossible to read. Can Matt give you any other ideas? Also, let's hide the info text until the audio completes.


comment:
Once the audio completed I couldn't access the transcript.


comment:
Adjust your text so that rendered is not an orphan.


comment:
Can we fix the transcript hiding behind the pause icon for all of these when selected?


comment:
Once the animation finishes the button should change to replay.


comment:
Feedback states study-by-study. This should be trial-by-trial.


comment:
This animation stops after the first line of text and doesn't continue.


comment:
Be consistent. Here you say Time & Effort, and in the header you use the word "and"


comment:
Lower case "Study Participants" throughout.


comment:
Your CC has trial participants throughout.


comment:
Text at the top seems too high and will be covered by the menu drop down.


comment:
Should it be "Several selected sites" per Tera's feedback?


comment:
This is Beta. This question should be finalized here.


comment:
Question 1: incorrect - change "10-12 minutes" to "the prescribed range"


comment:
Question 2: incorrect - missing a period at the end.


comment:
The box that comes up when you answer "the LMPs change immediately." remove the second paragraph.


comment:
The comment above applies to the box that appears with all answers.


comment:
Change the wording on the answer box to say "may not be the most economical" and remove the last sentence.


comment:
We need to select a different generator.


comment:
The click here to continue is not working


comment:
The "edit" box shows up before you press the pencil


comment:
Incorrect answer 1 - Should only be hours, not days.
Incorrect answer 2 - "..means that you may cause market infeasibilities in future hours"


comment:
"local marginalization prices" should be "locational marginal prices"


comment:
the three possible responses should be 
"All tests came back with a PASS."
"The balancing test came back with a PASS."
"The sufficiency test came back with a PASS."


comment:
"cobas IT 1000 application" (no R-ball) is the correct writing in running text, per Roche guidelines.


comment:
The first paragraph is not fully written out and displayed to the trainee on screen.


comment:
how big of a deal is it to organize the left nav by the sections that are the buttons on this screen? If it's like a 5 minute fix, it would be nice to do that for design proof. if its longer, let's plan to do it at alpha.


comment:
Let's have the button say Continue - to be consistent with other screens.


comment:
first sentence, add "... that walks through the basics of the CTP and the communication..."


comment:
This is the wrong logo, I think. I'll send you the one that's on their website.


comment:
Matt- for this screen and a few others, can we give Erika a background, like a watermark of the starburst in their logo? Take a look at their website and the box at the top right that talks about the MISO Value Proposition. https://www.misoenergy.org/Pages/Home.aspx


comment:
Instead of saying "text that" say "Learners see the main roles in CTP, including the differences between decisional and non-decisional employees."


comment:
oops, check feedback tool, the comment about "text that" was for the first screen.


comment:
change opening to say "What's your at MISO? Your role may mean that you respond differently to inquireies about CTP. Click each person to see if you can find a role similar to your own."


comment:
Global - just make sure the button is continue or next but not a combo. It may be Next in more places.


comment:
before it goes off track in the direction - not is


comment:
What should becca say - change option one to "I can't share information about CTP, but you can contact customer relations if you have specific questions." - and make that the correct choice


comment:
same issue with is - needs to be it in the directions


comment:
Say "Learners review the importance of confidentiality with the CTP. They see a summary of the communication protocols explored in the scenarios."


comment:
quick thing - if I stop it on the next page when things have already gone too far, I don't get this popup that asks what should she do, it just opens the question. I think if you wait until she's sharing information to hit stop, you should get a popup that says "This conversation has already gone too far. Click Continue to see what happens."


comment:
These what should becca say options differ from the ones on the next page. Use the ones from the next screen, with my rewrite.


comment:
I never got this screen - I think you can delete it.


comment:
end second to last sentence at information. replace the rest of the text with a sentence that said "Sharing information negatively impacted stakeholder's perception of MISO."


comment:
correct feedback - change the line about becca's manager to be about the stakeholder perception.


comment:
change opening to "Learners see a portion of a conversation between two employees discussing an invitation from a consultant to connect via LinkedIn. They identify red flags or warnings that MISO could be at risk."


comment:
for both feedback say "Learners see feedback from someone who observed the conversation."


comment:
change to "Learners identify what action that person should take."


comment:
change opening to "Learners see a portion of a call between an employee and a stakeholder who wants advice on creating a new design standard at his organization; the design practice could impact CTP."


comment:
ah, just kidding! it's in the wrong spot in the left nav, but I got the screen now.


comment:
It didn't recognize my click right away. might have been my PC.


comment:
Change text to say "Learners review what they learned about communication in the past activity. They see a summary of risks they should watch for and where to refer stakeholders and others with CTP questions."


comment:
Change this to say "Learners reach a congratulatory screen that reviews the key points of the course."


comment:
Was this chart modified or can we identify what version of IT 1000 this screenshot was taken on?  Linearity regression lines should not connect outliers, it should just be a point outside the confidence interval section.


comment:
On the last question about certification, I clicked the right answer and it said it was wrong.  Went through all three and back to original answer and it took it the second time.


comment:
Let's discuss on the phone how important accurate meter and code key placement needs to be


comment:
It doesn't say 
Status but has a lightening bold. Can you use a different screen shot for this?


comment:
Please update text to be:

QC and linearity lots must be added into the cobas IT 1000 application. These materials are needed to perform control tests.


comment:
Please update second sentence to be:

A multirule determines how much a result can be different from an expected value.


comment:
Please update 1x2 ks text to be:

A 1x2 ks multirule violation means the sample concentration is more than two standard deviations different from the know concentration of the control.


comment:
Please update text to be:

You have a basic understanding of multirules; however, the cobas IT 1000 application has more tools to help manage QC. Now you will:

[continue with original text]


comment:
When I first started the module, some stars took 2 - 3 clicks to advance the course . . . I could not replicate again.


comment:
Let's play up this story some more in case they forgot who Jill is. Is she just sitting down at her desk after starting her shift, etc.


comment:
The clipboard looks odd hanging off the slide.


comment:
I would introduce the daily check here "To help her with her daily check, Jill wants to customize her warnings." This way we're still on the story.


comment:
Is this the best screen shot we have? it's very fuzzy.


comment:
Is there a reason why she decides to personalize this, or is the personalization the email notification?


comment:
When I try to navigate back to this page, I only see this page about the QC lock warning and I can't view the other warnings pages.


comment:
First, she needs to review warnings and decide....(missing comma and "d" in and)


comment:
Pop up for Expired Certification should be Certifications.


comment:
Unreviewed L-J - extra space after Lot in the text, I think?


comment:
Unreviewed QC Results popup: check your spacing throughout for this and all Unreviewed popups. Should it be "with a severity Error" or is just severity Error okay?


comment:
This question needs work. We need to tell them they need to click something highlighted in orange. How will the user know the right answer?


comment:
Need more direction. We can't assume they will know to click one of the orange boxes.


comment:
Confirm your Try Again button text is the correct font.


comment:
Extra space after application in the first line.


comment:
As an introduction to the course this is a bit boring. Could you add audio and animate this on? For example, show a report on a computer screen, or flash the icons for PDF, word or excel?


comment:
This box shifted a bit and should match up with the others.


comment:
CC caption text for this captivate doesn't match up for "in this example..." it says "if you need to filter for...


comment:
Is the only way for them to visit a report summary by using the navigation bar? It's hard if they want to look at a specific report option and see the overview. Also, after this last report we need a screen before the captivate that highlights what they will be doing.


comment:
Needs proper bolding in the cobas IT 1000 application text.


comment:
I think your captivates are out of order. This one seems like the Generate_Demo1 since it goes over generating, saving a report log and marking as a favorite.


comment:
Can we show them the placeholder without showing an actual captivate? I think they might get confused.


comment:
Let's include more placeholder text for both of these that states they will be added once the captivates are confirmed at Alpha for Beta...or something like this :)


comment:
I don't think you have this captivate in the right place. This is Export_Demo1 I think?


comment:
please change Operator's Manual, Safety Manual to "Manuals"


comment:
Need to update the pump image with the 40 mL pump


comment:
Bonny & Jim - Please change bullets on screen to 
-Fully automated analyzer
-Measure hemoglobin A1c in whole blood and hemolysate (let's discuss the pronunciation of hemolysate)


comment:
Change the last sentence of the first paragraph to read something along the lines of "The clinical trial showed a statistically significant reduction in catheter related complications compared to an external pump system" Check the draft label for specific language and reference it.


comment:
Bonny & Jim - Let's discuss the pronunciation of mellitus.


comment:
Add a comma after "catheter" in the second paragraph


comment:
Bonny & Jim - Please include the package insert reference in the information bubble. I will supply you with the most current package insert version number.


comment:
Is there a way we can keep a doc from being able to see what we are showing our reps? I'd like to restrict their ability to see alt paths for all of these


comment:
Bl & JG - Please change the narrative to match the first bubble when Emily and her manager are speaking about "the" new analyzer.


comment:
bl & jg - Will the room that Emily is in have lab equipment or background placed in it?


comment:
bl & jg - Remove the verbiage on the screen before "Use the Control..."


comment:
bl & jg - Please remove call out for "Incubation bath drain tap". Change "Front View" on probe pop-up to "Sample Probe 1 (open sample containers) and "Rear View" to "Sample Probe 2 (closed tube samples). Reaction disk picture - could this be re-cropped so that the entire Reaction cell rinse unit can be seen?


comment:
bl & jg - Units on pop-up should be lower case.


comment:
bl & jg - could a check mark be applied when we complete a section?


comment:
bl & jg - remove the word "supports" from the S1 and S2 popup. See edits to script document.


comment:
bl & jg - remove specification table and verbiage beginning with "The specifications...".


comment:
bl & jg - Update c.f.a.s bullet points on popup. 
bullet 1 - Remove "for reagent lots & cassettes"
bullet 2 - Change to "Reconstitute with 2 mL of DI water."
bullet 3 - Change "It is loaded" to "Load on the black calibrator rack."


comment:
bl & jg - Norm control popup.
bullet 1 - Use to Quality Control the assay.
bullet 2 - OK
bullet 3 - Change to "Load on the QC rack."


comment:
bl & jg - Path control popup
bullet 1 - Use to Quality Control the assay.
bullet 2 - OK
bullet 3 - Change to "Load on the QC rack."


comment:
bl & jg - Remove word "the" at the beginning of each question. Change definition of path to "has values in the pathological range" and norm to "has values in the normal range".


comment:
bl & jg - Will send you a new calibrator picture. Change description to "This rack is all black and is loaded with a cup of the C.f.a.s. HbA1c calibrator. Note that the S1 probe aspirates the calibrator.


comment:
bl & jg - 3rd sentence. Change to "Controls in 12 X 75 mm (Sarstedt 55.476) open sample tubes..."


comment:
bl & jg - change sentence 2 to "Load a sample cup containing SmpCln 1 in position 1 of the green rack to perform wash rack maintenance."


comment:
bl & jg - Change to "Rack trays containing a maximum of 15 racks are loaded onto the analyzer."


comment:
bl & jg - please use new calibrator rack photo


comment:
bl & jg - Could the color be more intense when a container is chosen? Please use same change for other scenes like this one.


comment:
bl & jg - we will provide a photo without a cup in the rack.


comment:
bl & jg - please use the CTS rack. This is a standard rack.


comment:
bl & jg - will provide you with an empty calibrator rack.


comment:
bl & jg - Add "diluents, and detergents" after "Reagents" at the beginning of the sentence.


comment:
jg & bl - Sample Cleaner 1 popup. Change parentheses to (Next to sample probes).


comment:
jg & bl - This reagent is a basic washing solution that is loaded on the reagent disk.


comment:
jg & bl - Change this question to "Choose the reagent that is the Special Cell Cleaning Solution."


comment:
jg & bl - please crop the photo so that you cannot see that the top cover is open.


comment:
jg & bl - please remove "Rear View" from video clip.


comment:
jg & bl - Change "in the" to "into a" in the 2nd sentence.


comment:
jg & bl - change "in the reaction cell" to "into a reaction cell".


comment:
bl & jg - remove "rear view" from photo.


comment:
jg & bl - change "in" to "into" in 2nd sentence beneath the video clip.


comment:
jg & bl - move the information and photo about the RFID reader and tag to the section "Explore the Analyzer: Reagents".


comment:
jg & bl - Please change to "The reagent probes are then cleaned in their respective rinse station."


comment:
jg & bl - Please change to "The chemistry occurs in the reaction cell."


comment:
jg & bl - Change to "Once the chemistry has completed, the reaction cell is cleaned by the reaction cell rinse unit."


comment:
jg & bl - Ignore previous edit. Change to "Once the chemistry has completed, the cuvette is cleaned by the reaction cell rinse unit."


comment:
bl & jg - change "to" at the end of the sentence to "onto".


comment:
bl & jg - would like for this scene to have narration of the information on the screen.


comment:
jg & bl - change "Meet another helper" to "Meet another support team member".


comment:
bl & jg - Change 2nd sentence to "This guide is task driven."


comment:
jg & bl - Add a button for "Simulator" with the definition of "Interactive Simulator that allows you to explore the analyzer".


comment:
jg & bl - We will want to add the User Assistance Tool here. We will provide you with the information as soon as possible.


comment:
bl & jg - Please add a congratulations slide at the end.


comment:
QC lot - to be consistent with other courses, capitalize the first letter of the bullets


comment:
same capitalization comment applies to QC warning


comment:
instead of instutional in the last two popups, can we say "facility" or "orgranizational" just to sound more friendly?


comment:
again, this screen is missing from your left nav. please do a global check


comment:
Is there a space between flow and the period?


comment:
In the instructions, can you add "Hover over each of the bars..." I hadn't realized that there were additional notes on each of the bars.  Also, at the bottom of the screen, remove the period from "Consequence to Roche"


comment:
Under Wiser Spending, change the second sentence to say "For example, they are looking at the age..."


comment:
Also update your Resources link for the menu bar.


comment:
Your top line of text should be a bigger font than the rest of the text.


comment:
Change the first bullet to read:  "Submitting a transmission outage card is the only way to reflect a change in the network model topology."  We will need to change the script to reflect these words.


comment:
In the intro, change "transmission resources" to "transmission facilities"


comment:
I have seen "trial-level consent elements document" and "trial consent elements document".  Need to confirm with procedure/process map and ensure consistency.


comment:
Change "Change Master File values for a resource" to read "Add new transmission facilities to the network model."

This is a wrong answer.  Change the wording to read: "OMS can only be used to reflect a change in the status of existing transmission facilities in the network model."


comment:
Update screenshots of PED with TCED template screenshots


comment:
Remove last sentence about reimbursement for study visits.  that's not included in the TCED.


comment:
Change readability score to Flesch Reading ease


comment:
Change the last question to read:  "This is my last question.  Should I use OMS when my company has built a new transmission line and I want the ISO to add it to the network model?"
Answer: "I'm so glad you asked!  If a new transmission line needs to be added to the network model, you will need to <fill in the blank>


comment:
Change the intro to read "Submitting an outage card is the only way to change the status of transmission facilities in the network model."


comment:
Shouldn't the transition be something more like "Now that Jill has created her warnings, see how she can use those warnings to help her complete routine tasks." At least that's what I see in your next demo.


comment:
Am I hallucinating, or don't we usually label what each practice is?


comment:
why do we give them the screen this is going to jump to? we give it again on the next screen. I would just say "He clicks the warning to resolve it."


comment:
how about "He sees the result highlighted on screen. How can he resolve it? Click the orange highlighted section he should use."


comment:
need to bold the navigation path here and on other screens where used.


comment:
fix the spacing in materials and instruments between IT and 1000.


comment:
I am trying to get back into the first selection for the Control Unit but once there was a green check in that component, I am not able to get back into it to review it again.  My concern was the in the first selection, there were 2 red boxes.  One on the monitor and one in the lower left panel.  This made it look like I had 2 areas I was going to receive information about when indeed there must have been only one.  Can we make this one red box encompassing both the monitor and the lower left panel?


comment:
I'm surprised we are allowing the user to move to the next slide without having rolled over each of the arrows within the individual components.  I only had to open each main component but was not required to roll over the subcomponent arrows before moving on.


comment:
In a later slide we talk about using the Sarstedt 55.476 tube in one of our racks.  This tube is 12 x 75 in size.  On this slide we imply that the tube must be 13 or 16 and yet the Sarstedt tube we recommend is only 12.  Is this a concern?


comment:
In one section the arrows turned gray after we chose them. Is that possible here?


comment:
Overall, terminology for the course needs to be addressed.  I believe all 8 modules together should be considered the "Course". Each of the 8 eLearns should be called a "Module". There are "Sections" within the modules, and "Pages" within the sections. The terminology should be consistent throughout. Will there be a launch page for the entire course where you can access each of the 8 modules?
- <> buttons. For consistency, should state "Click the Back and Next arrows at the bottom of each page to navigate through the module."
- Reference: There isn't a reference button.  Should state "Pages with a reference have superscript numbers displayed. Click on a superscript number to see a list of references for that page." 
- Screens with Audio/Transcript: Are they buttons or icons?  Both terms are being used...choose one.  1st sentence should state "Pages with audio include Audio and Transcript buttons." 2nd sentence. "Click the Transcript button to display the narration transcript."
- Is there really a Menu button or is it a "Tab" at the top?  Menu button should state "Click the Menu tab at the top of the page to return to the Main Menu or select another section within the module."
- Help button. Again, is it really a button or a "tab"? Should state "Click the Help tab at the top of the page to display a navigation reminder."


comment:
Too much text and not enough white space makes this page hard to read.  This page could be simplified by adding bullets. I don't think the clinical trial information needs to be mentioned here. 
Example:
The Remodulin (tresprostinil) Implantable System (Remodulin IS) is an evolution in parenteral therapy.

Remodulin IS:
- Does not require daily management of an external pump or catheter
- Allows patients the ability to do activities typically discouraged while on parenteral therapy, such as swimming and bathing

This module introduces you to the basics of the Remodulin Implantable System.


comment:
I believe we are talking about this module, not the course. "Whether you are a healthcare professional or a representative, this module is tailored with your role in mind."


comment:
I had some simple text to go at the top of this screen. Also, please have only Get Started available at first, with the others grayed out until each previous section is complete.


comment:
I can't tell if the R ball is superscript or not? It's hard to tell with this font in storyline. Please check and adjust if needed.


comment:
Need to set mod 1 to complete on last screen of first section so that mod 1 menu is showing as complete


comment:
Image: remove organs? image seems too busy and only bony structures need to be visible to make determination.


comment:
Instruction rollover - remove the word "tab" since the others don't have it


comment:
Add the note to this screen about there being audio here at alpha


comment:
I don't understand how this screen is different than the previous, seems like we should get rid of it


comment:
If we don't get rid of it, should say "You try it: Completing..." in the screen title


comment:
add note about audio being here at alpha


comment:
1st sentence: update to "There is one additional consideration you should keep in mind when preparing for surgery - temporary delivery of Remodulin."
2nd paragraph: update to "The temporary line:" and then start bullet points
-Must be placed one day prior to surgery
-Should be located on the opposite side of the planned implant
-Helps prevent bacterial...


comment:
Seems confusing to have to click the Menu button to get to the next section (not a consistent interaction). I think the user should click the > button to continue.  Update the directive and narration accordingly.


comment:
same edits - remove continue directions. Make callouts grey. Make text match what you did in Routine Tasks


comment:
Since you just called him a friendly guide in the last one, let's use a different term here for some variety.


comment:
even if you don't want to create an animation, how about getting the word, excel, and pdf logos to add some interest? Matt has them.


comment:
jill popup 1 - can we make sure cobas and IT don't get split across lines?


comment:
ok, you need some kind of a wrapup after the popup from Jill. It's weird to go from her comment to the menu again.


comment:
when I came back here for see it in action, audio replayed


comment:
again, watch breaking IT and 1000 across lines in the popup for the computer.


comment:
this is only a suggestion - but can they click on each report and get the popup? it makes it slightly more interesting than the continue button of doom...


comment:
need , after instrument type in second to last line.


comment:
line five, you appear to have a stray e after the word result


comment:
Under Pathogen Reduction consequence for roche, I'm not familiar with "high titer viruses"  Is this right?


comment:
Is there a space between "the" and "blood"? Say "of THE intended recipient"


comment:
Under Centralization consequence for blood centers, remove the comma from the end of the first bullet.  The main text is a massive run-on sentence, but we can fix with beta.


comment:
Rollover for Keep Me Comfortable still says Keep Me Comfy


comment:
Keep Me Comfy needs to be Keep Me Comfortable.


comment:
Fourth +, combine the second and third sentences


comment:
Add to the correct and incorrect feedback bubble "An orange and white bar on the test key in the Test Selection screen indicates that the test is calibration masked." Change "on" to "in" in the question.


comment:
Not liking the main para here. perhaps something like "After the implant procedure is complete, Bill is sent to post-op recovery. Let's follow Bill's post-operative care to see how Bill will be transitioned from the external pump to the implanted system for delivery of Remodulin."


comment:
Please state the correct matches in the incorrect and correct feedback bubbles.


comment:
disregard previous comment - I was on the wrong step.


comment:
Really love this screen layout - very nice. Please include the citation from my slide 2 of the ppt (small black text) - you could put it at the bottom right, and cover/disappear when continue button appears?


comment:
ICU shouldn't be underlined, that was a copy/paste error.


comment:
Please do away with the "Click here to turn page" - replace with continue button.


comment:
What do you think: Should we keep the "Step X: Key Points" header, or is that implied? Kinda feel like we could get rid of those, since bullets are already under the Step X header.


comment:
Edit bullet 2: "...(including volume needed..."


comment:
Edit instruction: "...and drop it on the..."


comment:
I like what you did with this. I think the instructions just need a little more clarification: I'd move the instructional text into a box that stretch right across the top of the sample containers. Once a user has gotten one of them right, text should change: "Drag another collection kit and drop it on the corresponding sample type." Then once all have been dragged, you can change it to "All samples have been collected! Click continue to keep following the sample."


comment:
Let's add a "I'm Ready!" button to Anna's speech bubble to dismiss her


comment:
The draggable steps should all be visible, not stacked


comment:
Needs to force user to get right. (my bad) In incorrect feedback, replace continue button with a try again button. Should only be able to continue if they got all correct.


comment:
There is something REAL funky about the "must answer before submitting" message...


comment:
Should be the night sky/meter screen - HTP can provide.


comment:
The culture image was rotated for perspective in course 1 - please use the front facing original version (HTP)


comment:
Boo, what a tease! I was so excited to get into this activity, then - DENIED! :) Can't wait for part deux!


comment:
can we adjust the last bullet to flow like the other 3? (full sentence)


comment:
It might be just me but the red box still is not very obvious to direct the learner where to go


comment:
New script: Hello, My name is Anna Lytical and I'm a sales rep for Roche. My favorite part of the job is working with my customers and learning from them. Did you ever have a dream that seemed so real to life? Click on the play button to hear mine.


comment:
How do we introduce concept of chapters (visible in this screen) and tie Chapter 1 with the dream theme?


comment:
-Good intro to chapters.
-Eliminate character poses that do not build her to be a smart and confident woman.
-Reduce script and make it more succinct. Too much time spent on describing her situation and dream.


comment:
Highlight conference room with a different shade so it stands out.


comment:
rewrite: 
There is a discussion panel today focusing on the new microbiology lab at the hospital. That may be a good place to start if I'm going to try to fit in with my job at the lab.


comment:
I was expecting the voice over so how do we let the learner know that it shifts to active reading panes?


comment:
rewrite directions:
Click on each question to see the answer.


comment:
Can we have the question bubble in a different color so it stands out. The learner may be confused to click on the bubble above her as well.


comment:
rewrite:
The lab impacts patient care through the ways that it provides information to:
-Support a clinical diagnosis by the physician
-Guide and monitor therapy based on the diagnosis
-Assist....


comment:
Rewrite directions (disregard previous comment):

Click on each question in the red box to see the answer. After reading the answer, click on the X to proceed to the next question.


comment:
could not access these templates when selected


comment:
Please remove the Surepath claim option entirely and adjust spacing. I never got the content on this.


comment:
After all 4 are correct, we need a button to pop up to advance the screen. I didn't get anything.


comment:
Title of this screen should be Gather Your Ingredients-HPV


comment:
Title here should be Gather Your Ingredients CT/NG. Intro text should say CT/NG here. Also, looks like your feedback ID is shared with the HPV screen. May want to add another here.


comment:
Change pop up on Detects 13 hrHPV types to say "The cobas HPV assay actually detects 14 hrHPV Types."


comment:
Answers and feedback are wrong. See script. Should be 6 and 53 I think.


comment:
Answer is wrong here. Make sure you're using the updated version of the script.


comment:
This module has the Welcome & Learning Objectives combined. The Getting Ready for RIS module has 2 separate screens. Is there a reason for this not being consistent? Is it because this module doesn't break into 2 different roles?
- The directive and narration needs to be updated to state "Review this module to learn about:" (instead of Course)


comment:
Grey Welcome header should be removed since this is not the Welcome page.


comment:
1st sentence: update to "Each section of this module presents information related to the implant procedure for the Remodulin Implantable System."
3rd sentence: update to "You can return to this page at any time to review a section."


comment:
Update blue directive to state: "Click a section icon to learn more." Again, are we calling these icons or buttons? 
Once the user has completed all sections, the directive should change to "Click the > to continue."


comment:
why did we skip from monthly feedback to this report with out addressing the others? If we don't have info, we need to ask Nicole not just skip them


comment:
Jim & Bonny - Please remove all instances of "twin". We don't need to introduce this to the customer during the Get Ready for Training.


comment:
weird pause in action before you hit filter.


comment:
run spell check - I'm 90% sure I saw Excel spelled with a t at the end


comment:
at the very end, it might be helpful to say "you can then use the drop down menus in the file to sort..."


comment:
seems like it would be a better flow to show all reports, then this screen, then the demo.


comment:
Directive is incorrect.  Need to state "Click the red numbers to learn more about the pump." Once they've clicked all of the numbers, they can progress by clicking the > button.


comment:
I would say "type the start date you wish to use - in this case we want to start at 11-01-15." Do the same for the end date; don't want learners to think they can't customize the data range.


comment:
I think we need to wrap this up and say "You can now print this report or use Export List to save an Excel file."


comment:
several of these callouts like Serial Number don't have the little callout thingie, just a line. Compare it to Visit ID to see the difference in how the popups look.


comment:
I would just make date range to and date range from one big orange box... it's weird that the to section is the only thing they can't click...


comment:
agreed - you just showed me the certification thing before the screen with all the boxes on filtering.


comment:
you need to zoom out so we can see report generation screen in the left nav.


comment:
agreed - way too confusing to have the wrong file in there. If needed, let me know and I'll show you what our sub is doing for placeholders for captivates.


comment:
I don't undertand this screen. What are you trying to show? or explain?


comment:
Catheter Access Port pop-up window.
Update heading to "Catheter Access Port (CAP)
and then add bullet points to make it easier to read.
- Can be used to assess catheter patency using a Model 8540PAH Catheter Patency Kit
- Only allows entry of a 24-gauge noncoring need to prevent accidental injection during refill procedures


comment:
don't we usually label these so they know which practice is which?


comment:
same spacing issue in instruments and materials with 1000 and application


comment:
Again, it seems confusing to have to click the Menu button to get to the next section (not a consistent interaction). I think the user should click the > button to continue.  Update the directive accordingly.


comment:
- Navigation is strange. No X to close window like previously used and Steps are not highlighted when you click on them. Would be easy for someone to miss a step.


comment:
After completing Transition to Recovery, you are brought back to the main Icons page. This seems strange. I think there should be a Summary page added prior to the Disclaimer page.


comment:
Too much information on page. Hard to read and distracting background. 1st paragraph could be moved to a Summary page.


comment:
Same comments as Getting Ready for Remodulin IS module. Overall, terminology for the course needs to be addressed. I believe all 8 modules together should be considered the "Course". Each of the 8 eLearns should be called a "Module". There are "Sections" within the modules, and "Pages" within the sections. The terminology should be consistent throughout. Will there be a launch page for the entire course where you can access each of the 8 modules? - <> buttons. For consistency, should state "Click the Back and Next arrows at the bottom of each page to navigate through the module." - Reference: There isn't a reference button. Should state "Pages with a reference have superscript numbers displayed. Click on a superscript number to see a list of references for that page." - Screens with Audio/Transcript: Are they buttons or icons? Both terms are being used...choose one. 1st sentence should state "Pages with audio include Audio and Transcript buttons." 2nd sentence. "Click the Transcript button to display the narration transcript." - Is there really a Menu button or is it a "Tab" at the top? Menu button should state "Click the Menu tab at the top of the page to return to the Main Menu or select another section within the module." - Help button. Again, is it really a button or a "tab"? Should state "Click the Help tab at the top of the page to display a navigation reminder."


comment:
This module has the Welcome & Learning Objectives combined. The Getting Ready for RIS module has 2 separate screens. Is there a reason for this not being consistent? Is it because this module doesn't break into 2 different roles? - The 2nd sentence and narration needs to be updated to state "Review this module to learn about:" (instead of Course)


comment:
Seems like there are too many headers per page. I don't believe the Get Started Header needs to be a part of this module.


comment:
3rd sentence: update to "You can return to this page at any time to review each of the sections."


comment:
After completing all 3 sections, you are brought back to this page which seems confusing. I think it would be better to go to a Summary page prior to the Disclaimer page.


comment:
I don't believe this information was presented earlier in the module. We should give the learner the information prior to evaluating them. Also, there's a typo in the 1st sentence.


comment:
Roche captions for #3... doesn't seem like consequences


comment:
I clicked "lower, remained the same" and the feedback says "Incorrect. Correct!"


comment:
roche caption #5 doesn't seem like consequences either


comment:
Scroll instructions font size is too big


comment:
Instructions: drag all of the correct factors


comment:
I noticed on the previous interactions that sometimes if an answer is incorrect, it gets an X and the learner tries again.  In this set, the roche rep provides feedback and the learner doesn't try again.  Is this a build?


comment:
Incorrect and correct again... check them all


comment:
Under Popup of "if it works great"  change "order" to "Service Order"


comment:
Also, remove text shadow throughout this section


comment:
Update speech text based on the information in the Rexis notification, which will identify the module (c 501) and highlight the potential issue.


comment:
A comprehensive medical team approach is critical to ensure patient stability during the peri-operative period.


comment:
for the pump what do you think about changing the last part of the sentence...'and the catheter to the blood stream' instead of the infusion site?


comment:
for the catheter what do you think about mentioning what makes this catheter different from a regular central line here?  The PAH team will not be watching the indepth implant e-learn and this might be nice for them to know


comment:
for the programmer can we delete 'to the infusion site' from the 1st sentence?


comment:
for Remodulin do we take this opportunity to let prescribers know there is only one vial strength of Remo available for RIS?


comment:
Instead of the first choice I would really like to see something along these lines:  Anesthesia and surgery are associated with significantly increased morbidity and mortality in patients with pulmonary hypertension due mainly to right ventricular failure, arrhythmias, postoperative hypoxemia, and myocardial ischemia.  (Shortened of course but with this you could still use the same answer but it is much more impactful for the providers.


comment:
For the bleeding matching:  the answer is not correct as listed.  Could say: Tre inhibits platelet aggregation which may increase a patients risk of bleeding.  Also PAH patients are often on anticoagulation and an anticoagulation management strategy is needed for those patients.


comment:
You would then need to tweak the 'correct' response after the answers are submitted to align with changes made


comment:
Alex what are the thoughts on mentioning SC delivery before surgery?  I can't remember what we decided especially if the label mentions transition from IV Remo to RIS.  The label that i have just references receiving Remo via external pump


comment:
Under Dose and dosing wt:  Typo there.  Should read 'document dose and dosing weight before surgery as this information is needed to input into the programmer'


comment:
For 'assess pt readiness for pump':  What are thoughts on saying 'Make certain patient is clinically stable for surgery.  Establish peri-operative plan with anesthesia and implanter.  Verify that patient understands their responsibilities post implant with regard to regular pump refill visits'


comment:
The video shows to 'place external line' when the narrator says to ensure the Remo is going through an external line.  Can we correct that?  
Also the video does not show the creation of the pump pocket which is done before the tunneling.  Should we show that?


comment:
For start a temp line should we specify the day prior to the surgery here?  The PAH team will be the ones doing this so it is important


comment:
For Educate the Patient should we add in something on operative site wound care (maybe instead of pump longevity)?


comment:
In the Overdose description I am not certain we need 'a clinically significant drug overdose and may result in'.  Maybe even remove 'large' from the beginning of the sentence.  Can say overdose may result in clinically significant symptoms, hemodynamic collapse or death.....


comment:
can also add in after Remo cessation 'or significant decreases in Remo dose'


comment:
Under Hematomas, the 2nd sentence is not a complete sentence


comment:
Pneumothorax occurs when the lung is punctured during vascular access


comment:
My only concern when we talk about the pump infusing at simple continuous is that folks will not know what that means


comment:
For the explanation under overdose can we change 'learn when to CLOSE the external line' to 'when to TURN OFF or D/C the external line'?


comment:
For the explanation on external line should we look at it from the perspective of 'Turning off the external line too early could cause Sheila to be underdosed'?  Then on the 2nd bullet you would verify that the line was still infusing


comment:
call it "special considerations for PAH patients"


comment:
We need to adjust the language on this page. I agree with SS's "urgent" comment. Also, many of the people taking this course treat PAH and understand this stuff to a certain level - we just need to act as guides to remind them and help them think through the specifics.


comment:
The pump description seems mechanical. Would it make more sense to discuss reservoir volume size, that it's refillable through a silicone port, and what it's made of?


comment:
In addition to SS's comments on the catheter, what do you think about discussing where it is placed, that it is tunneled up from the pump, and how the tip works and prevents occlusions?


comment:
For the programmer, do we want to discuss the other things it is used for? Dose changes, pump refills, etc?


comment:
Can we change the tone of this introduction to be more consultative? Suggestion: "As you think about considerations for PAH patients and implant, it is important to think through surgical considerations for PAH patients....."


comment:
Regarding anti-coagulation - I think we focus here on the risks associated with patients who take anticoagulants - SS, is surgical bleeding a major issue because of taking Remodulin?


comment:
We cannot mention SC delivery.  Need to stick to IV


comment:
We shouldn't talk about inspecting for infection here.


comment:
I agree with SS's comments. TT and SS - can you confirm what you feel is most important pre-implant? Confirm anticoagulation plan, touch base with anesthesiologist and surgeon, have a plan for patient recovery... anything else?


comment:
Is this a question screen? The learners might get confused with what they are supposed to do here. Can you make these checkboxes instead of things to review?


comment:
I had to watch this animation a few times to understand where the P/F & T were showing up. Can we slow this down and highlight this area on screen?


comment:
Is the ACB (and other letters here) checking a server and not a message or am I not understanding this correctly?


comment:
I know these are placeholders, but it seems like the placeholder questions are repeating themselves? I think we only need 4 unique placeholders based on the initial scenarios discussed (like you have, but without the duplicates).


comment:
since we're talking to server administrators, we might want to avoid "they" and use you instead.


comment:
why are these and the earlier objectives in a different order? I would make sure they align to each other and the order of the course.


comment:
rather than show all of these one at a time on the computer screen - could we have a checklist build? And have them stay on screen?


comment:
also, one box is white and two are grey...


comment:
Jill is our POCC - shouldn't we have an IT person here instead? Or do you think the POCC is checking this?


comment:
how does this connect to the last screen? There isn't a good transition here.


comment:
what do all the letters mean? I think there needs to be more of a description to those.


comment:
do we need the white box all the way across the screen? Talk to Matt and see if he has layout ideas.


comment:
on the clipboard, the check boxes aren't in line with the text. and the text seems to be at different indents


comment:
is there a graphic or an icon at least that we could come up with for the popups? Right now, the big empty boxes don't appeal. AND we have to watch the line length - those boxes are way too wide.


comment:
we probably need to re-introduce co-b-bot since they've only had him in one other course.


comment:
I would work with Matt on the layout here - since there are so few we might do something different from past screens


comment:
Could you please add the link to the legal language on the resource page?


comment:
Need to update the pump to the 40mL. Discuss the placement of the coil and tip since we are showing that. Need to discuss the build of the sutures - it shows part of them, then the rest, without explaining why. No discussion of creating the abdominal pocket. We don't explain the integrity check. Can we say something like "close the pump pocket and vein access point" at the end?


comment:
Can we change the tone of the slide to something like "During surgery....catheter. Watch the following video to understand the implant procedure and help you in your pre and post-operative care."?


comment:
Should we mention what type of activities put stress on the system just to give an idea?


comment:
Why are we just talking about the post-op stuff in the description? Also, does it make sense to use this as the framework to walk them, through the whole process and not just start this post review of the implant procedure? Also, the PAH doc is one of the ones watching this, so can we adjust the language to the "Transport Patient to Recovery" section? We haven't discussed what the prime bolus is yet, so do we need to explain it here? For the transition off external line, let's remove the part about how much drug the system will be delivering at that time - we need to put more context around this when we introduce it. Maybe for the "schedule a refill" step we explain that really what you are doing is making sure the patient knows when their refill rate should be? And then change "Remodulin dosage" to "Remodulin dose" and then delete the part about monitoring for "issues" and just state "monitor the patient's recovery"


comment:
Under "Make the connection" change "the EIM" to "EIM" (remove "the")


comment:
Just to expand on Susan's comment - pneumothorax isn't something that would occur post-implant.


comment:
There is no right arrow to move to the next page.


comment:
Pneumothorax isn't from a fractured device.


comment:
We need to change the name and description of this screen.  The RDT does not have "outputs".  Let's review what the intention of this screen is and decide how we should proceed.


comment:
Should the clinical trial data be presented in the first screen? Should the opening bullet point the features of the system?


comment:
Let's change the last one to "check what her dose was prior to surgery" just to make it a little more clear.


comment:
If you roll over "Make the connection" first, it does not show the drop down. It works if you start from the bottom.


comment:
Under "Make the connection" remove "and other applications"


comment:
Is there a way to give them access to the charts from each page?


comment:
Is 36 inches too tall for the 80cm catheter?  We have not covered anything about ideal height before this.


comment:
Under "See it in action" remove the first sentence.  Start with "See how..."
Also change the last two words of that sentence from "other applications" to "market applications"


comment:
Susan or Terri - can you confirm the a low dose of REM would cause tachycardia?


comment:
The last bullet is already somewhat covered in the first bullet


comment:
Eliminate Step 3 - the checklist is a part of the other steps.


comment:
Update text to remove last two parts of the first sentence.


comment:
This screen should be talking to the lab, using the ABC checklist and c501 Hardware Question tab to walk the FES through the Gather Information section.  Will show the Questions and LA will explain how to use this tab.


comment:
The focus here is that they will use this on site.  Make sure we have a screen shot of the PHotometric section.  This should come after the next screen.


comment:
1 - Confirm alarm code; Change step 2 to Use the ABC checklist to troubleshoot and identify the most likely solution.


comment:
Move this screen to earlier in the course where we show the FES asking questions prior to the onsite visit. Questions should be shown as part of the c501 hardware questions tab.


comment:
This works fine when A is in the top and B is in the bottom, but if B is top and A is bottom I don't get a continue button.


comment:
Alex are we recommending a PICC line over a peripheral line for the implant procedure?


comment:
The pump only contains saline. This question seems a little repetitive since we just gave them the answer in the previous screen. Do we want to hold off and have them say what they would do on this screen? Also, do we want to add something about then turning it off again when the programmer says they should?


comment:
Change "Identify resource cost components" to "Contains resource cost components"


comment:
Under "That's right!"  change "and costs" to "and cost components"


comment:
I would recommend making the 2nd sentence in the first bullet it's own bullet


comment:
We had same picture with components in the Get Ready for RIS E-learn.  Do we need to go over the components again?  If so, I think we need to review and decided what information we want to convey about the components in the Get Ready for RIS and what is different that we want to convey about the components in the Implant Overview.


comment:
Since the text isn't above the buttons, let's remove the part about it being "below."


comment:
Change this guy's first name to Ricky. I'm changing it on the audio for the video too.


comment:
I think the font needs to be a tiny bit larger on the boxes. A couple of these are hard to read.


comment:
Please do a global search for cobas and make sure it's bold.


comment:
The pop up is bringing up the old document. Please remove that from that course..


comment:
add apostrophe: competitor's systems and assays


comment:
Delete comma after assays in third sentence


comment:
Add a period to the end of this sentence.


comment:
Add a period to correct feedback for question 1


comment:
Let's stick with 6800/88000 instead of 6800 or 8800 to be consistent.


comment:
Add period to end of correct feedback. I will try to mark them all, but watch for this globally.


comment:
Superscript the (R) in the second answer choice and bold cobas. Watch for this throughout.


comment:
Ryan, is it weird that the feedback mentions reagents and the question does not?


comment:
in the answer choices cobas needs to be bold and (r) needs to be superscripted.


comment:
Ryan, do we want this to say 6800/8800 or is this intentionally just 6800?


comment:
Is there an extra space between the cobas (r) and 6800? Watch for this globally if there is.


comment:
Move 8- to the next line so it stays with the word hour


comment:
First answer choice samples, reagents, and consumables


comment:
On feedback add commas: samples, reagents, and consumables


comment:
There is for sure an extra space after the (R) on this question and the next. It think it probably happens often!


comment:
on feedback after samples, reagents, and consumables; removing waste; and reviewing and releasing results.


comment:
all of the answer choices should start with a lower case letter and there is an extra space after (r) in question.


comment:
commas in samples, reagents, and consumables; removing waste; and reviewing


comment:
Ryan-Question only asks about 6800 and answer mentions 6800/8800


comment:
Ryan, this really closely repeats question 14. Do we have another one to swap or should we leave it?


comment:
"in the link below"
Ryan: we should add a note to Roche here that says we need the link from them so it doesn't look odd that there is no link.


comment:
Ryan, again this one is really close to the previous question


comment:
Right before it told me I failed he smiled, then he changed to a frown.


comment:
Replace the third sentence with: To build your HPV recipe, drag the correct items from the pantry shelves to the card on the left.


comment:
Fourth sentence change the word food to ingredient.


comment:
ooops, don't say drag it in my corrected sentence, say: To build your HPV recipe, click the correct statements on the pantry shelves to move them to the card on the left.


comment:
For all the items, let's make the pop-ups stay until they click them closed or move their mouse off of them. They disappear too quickly for me.


comment:
Ryan, verify capitalization here. does CT Dual Target need to be capitalized but NG target doesn't? lowercase anything you can.


comment:
This is all greek to me right now. When will learners have learned this? Will they need a resource first? I'd like to add a note to Roche.


comment:
Capitalize Systems in pierceable caps popup


comment:
should liquid-based be hyphenated in both the label and the popup?


comment:
in liquid-based cytology pop-up, add a comma after e.g.,  and superscript the second (r)


comment:
To build your CT/NG recipe, click the correct statements on the pantry shelves to move them to the card on the left.


comment:
In last sentence change food to ingredient.


comment:
The title of the card should say CT/NG Recipe


comment:
is detects 13 hrHPV types the right option here since this is the CT/NG recipe?


comment:
Ryan, do the same check on capitalization


comment:
Ryan, the internal control card says HPV again.


comment:
Ok, Jeez. It took me way to long to figure this out. The HPV activity has the ingredients and correct answers for the CT/NG activity and vice versa. The easiest way to fix this is to change HPV to CT/NG on the page title, in the intro text box, and on the recipe card (which you will do based on one of my comments) Let me know if you have questions.


comment:
Detects 13 Types popup, lowercase Types and add a period at end


comment:
3 Results in 1 pop-up, remove extra space after 16 and add a comma after 18


comment:
Add a third sentence "You can use the table below to help you."


comment:
Can they answer this from this table? Or is this just something they knew from the qualification questions?


comment:
The logic is wrong here. I put 14 in both fields and got it correct.


comment:
Ryan, we asking them to enter time in minutes and giving them feedback in hours in a few cases. Can you adjust feedback to at least list minutes in parenthesis when hours are given so they can see how it ties to the number they entered in the calculator?


comment:
The calculate button didn't work for me here.


comment:
Add a period at the end of this first sentence.


comment:
Some of these might be a little confusing because this one says the 480 so I used the automated chart, but it appears these numbers come from the manual chart. Did you check all of these that the answers are correct and you know how you got to them?


comment:
This is probably a beta change, but I had trouble remembering what I was looking for in the table when the question prompt was covered up. We need to think of how we can lay out the pop up so they don't have to toggle back and forth.


comment:
Should it be My Settings > Warnings? So that it matches the rest of the course?


comment:
Is it My Warnings area, or My Settings>Warnings Configuration?


comment:
Throughout this course you sometimes have Warning capitalized and sometimes not. Needs to be consistent.


comment:
Unreviewed QC results: your last sentence is missing words.


comment:
The screen says Results & Patients > Result Validation


comment:
Change "performing wash rack maintenance" to "processing the wash rack".


comment:
Change "They should have" to "They have".


comment:
Start Iron Assay Qualification Exam needs to say Start Ultimate Assay Gourmet Qualification Exam. Ugh that is long!


comment:
Ben this is my miss. Feedback for correct and incorrect should be: The cobas® 6800 System has a throughput of 384 tests in only 8 hours. This is higher than most competitive systems other than the cobas® 8800 System which can achieve 960 test results in 8 hours.


comment:
We need the continue button to stay up after all of the correct answers have been clicked. I clicked on a wrong one afterwords and it disappeared.


comment:
The recipe card should say HPV and not CT/NG.  In 2nd sentence change CT/NG to HPV


comment:
Calculate still doesn't work on scenario 3


comment:
Please change hands on time to 60 here for the right answer.


comment:
Change subtitle on final screen to Helping Hands-Complete!


comment:
Correction: Subtitle on this screen should be Timing is Everything-Complete!


comment:
The question says 8800 and the answer says 6800


comment:
Screen title: Extra space between HPV and Automated

Add a period after order in green text directions. Delete the word and before Click Submit


comment:
Ryan: should (Secondary Tube Racked) be Racks?


comment:
Do they have unlimited chances to get this right? After 2 attempts I think they need to see the correct answer.


comment:
The first line should say CT/NG instead of HPV. In green text make same edit as previous screen. Period after order and delete the word and


comment:
Change the hands on time to (in minutes) not hours


comment:
change the time to first results to (in hours) instead of in minutes


comment:
In the feedback there is an extra space before the word Manual


comment:
Make sure systems is plural and capitalized after 6800/8800


comment:
same change to the green screen instructions to make it two sentences.


comment:
check that the right answers aren't always the top one s and the worst answers always the bottom ones. I skimmed through the first two judges and that was the case - you need to mix them up


comment:
the clicks are a little awkward feeling on this screen. would it make sense to just have them rollover or are they thinking peeps will take this on a tablet?


comment:
"next question" button comes up here, but ther'es not another question - it's moving on. Ii'd change button to: Rank the Competition or something like that


comment:
why do i click the person - see the green check, and then hvae to click continue to dismiss the feedback that's saying "right". Doesn't the green check tell me that?


comment:
same deal here - there's lots of clicking for clicking's sake.


comment:
change his talk bubble to make sense based on where you are in the course. when you've already clicked get started, he shouldn't still be saying "click a button to get started"


comment:
"rectal and swab claims" isn't written in a parallel structure as the other items


comment:
i hit tab in these fields and it brought up yellow boxes around the menu and exit buttons


comment:
shouldn't the number of samples be written in the blue bar on these screens?


comment:
I am still not sure exactly what we're accomplishing with this. and I am not sure how they system is going to know if they put the right minutes in since it's written in hours and minutes in the chart?


comment:
so, i think the "calculate" button is missleading. it's more like - check my work or something. that would help, I think.


comment:
When moving the Legal Language from the "Help" to the Legal Language pop up, the only piece of information that changes is the number. I'm assuming that we will complete this in September (09) so it will be:
6078-02-0916
If you think it may be October change it the 09 to 10 in the number above.


comment:
In the new template, since the bottom row is branding, can we have it with just the Roche logo in the bottom right? This would be the same for BenchMark, too.


comment:
We discussed scenarios for this yesterday.


comment:
Dave provided you with an updated graphic for this yesterday.


comment:
Dave will provide you with an updated graphic on this today - if he didn't do it yesterday.


comment:
"drum" is not the right word to use here.  Dave will provide you with the correct information.


comment:
The right arrow does not appear to go to the next slide.


comment:
I should have this information for you today.


comment:
I think Dave provided you with updated scenarios so I won't provide comments on these.


comment:
Since we are also working on an RDT CBT, let's make sure we are providing the same information for both if it is appropriate.


comment:
change to Product usage report shows or will show how many tests were used from each registered dispenser over a specified time period


comment:
maybe putting manually registered instead of recorded.


comment:
should be: For best practice is to rinse the bulk carboys prior to making a new bulk reagent to prevent Contamination? what should the carboys be rinsed with?


comment:
remove the word "if" in the correct answer box


comment:
when checking for correct answer. I get response that does not match the boxes I checked.


comment:
I don't get correct answer. should only be temp verify test like brad says.


comment:
this looks great. the only issues I had were checking my answers and having difficulty with moving past the check when I had the correct answer.


comment:
Click on any of the topics...........change to VENTANA BenchMark ULTRA system - it does not need to be capitalized


comment:
Per BD feedback - uploading new image to basecamp labeled "missing from tray error"


comment:
Why 2 shades of green?
-Change style of "Workflow Rendevous" so it doesn't look like a clickable button.
-Remove period at end of welcome statement.
-SAVE icon (will it be understood by a broader audience who did not participate in Vienna?)


comment:
The mission is to use competitor instruments in our virtual training headquarters to test their workflow claims... (the rest is OK)


comment:
Awkward transition from prior page to this page. 
Need an intro before jumping into
"More and more, competitors are focusing on WF to compete. One of the terms our competitors use as a "buzz word" is Random Access. So it is important to define the term and understand what it means in the context of a molecular laboratory." THEN launch into the dishwashing analogy.


comment:
Still need the word "be" before easy in the feedback here.


comment:
question for team?
Would we want to add anything to ongoing follow-up to say " As the implanting physician you will be notified of any surgical complications or future system modifications"


comment:
Update feedback bubble to "Selecting the SAVE button on the Calibration > Status screen reorders the recommended calibration that are currently processing."


comment:
UL stands out a bit, can only see this now on this page after Kristin pointed it out!!


comment:
words mixed up - I'll need you to take a 15-ques.....


comment:
8800 need to be taken out of the question for the answer to be correct.


comment:
The Digene answer is one option is this correct as the statement after does not match with the choice?


comment:
The question is asking about time to first result while it should just ask how long the process of decapping and recapping takes.


comment:
Asking for the answer in minutes i.e 210, but still, I get the answer wrong as I think it should be in hours?


comment:
Time to result is not the correct statement here.


comment:
The answer given is talking about the p480 while the question asks about manual processing.


comment:
Answer is discussing manual while question asked for automated on p480


comment:
The image in the background will need to be changed it is a chemistry pre-analytics system.


comment:
I will be using the "Print Reports" tab to house the "onsite training process checklist" but I won't have any instrument reports at this time. This link to it will be in the Help tab, like the cobas 8000.


comment:
Please add: 
User Assistance 
- Quickly search and view information about the cobas c 513 analyzer.


comment:
The introductory video seems to have some extraneous audio track at the start and at the end


comment:
Question 5 of 16 seems to be redundant to Question 1 of 16


comment:
The best answer shouldn't be the one with longest (most unfavorable!) time. How about replacing 1.5 hours (not realistic anyway) with 4.5 for a good contrast?


comment:
Having 384 and 368 on the same list makes it easy for people to confuse and creates an impression that this is a REAL test :-) How about replacing 368 with 680 (sounds like part of the instrument name cobas 6800, but is incorrect :-)


comment:
The correct answer is "loaded" because the statement only applies to cobas 6800. Looks like someone else (DJ) already commented on that


comment:
While technically accurate, the correct answer seems to have some negative connotation as it almost suggests that 8800 is somehow inferior to 6800 which does allow for 8 hours walk-away time. The difference is in the number of results in those 4 hours, but that detail is missing.


comment:
Question 15 seems to be redundant to the one before asking about cobas 6800 throughput in 8 hours shift.


comment:
If I recall correctly, the counter for the quiz mentioned 16 questions, but only 15 were asked


comment:
Overall, the quiz seems to be too long (15 questions!!!) Not sure at what point we'd lose participant's attention :-(


comment:
Not sure how many chuckles we'd get from showing things like "Rectal and Throat Swabs" and "Urine.." as items on the shelf in a pantry


comment:
Not sure how urine test volume is important/relevant as an assay characteristics. As long as there is enough in the sample tube the end user probably couldn't care less about the actual processing volume. Consider removing this "ingredient", but if we insist on keeping it - please correct the volume notation to µl (it is shown in ml which is an impossible volume)


comment:
Not sure how meaningful the "NG target DR-9" really is to an average lab user and even lab director. This is highly technical piece of information that doesn't carry a lot of "punch" unless a person is really into genetics of NG. Perhaps this should be replaced with something like "highly specific target amplification region in NG genome"?


comment:
Technically, the NG target isn't really dual. We are merely amplifying a mutant of DR-9 sequence. I don't know how much messaging has been already created around this, but perhaps we should drop it?


comment:
Same comment about sample volume as to previous slide about NG


comment:
cobas 68/8800 HPV test does NOT accept Digene medium, so that answer should be "Incorrect"


comment:
Not sure about the educational value of providing an incorrect choice for the number of high risk HPV types detected by the test. Perhaps it should state the correct number and count as correct answer?


comment:
It always makes we cringe when we call ß-globin an "internal control" because it isn't in a classical sense of internal control. It also gives me the heebie jeebies when we say that it somehow controls for cellularity of the sample. I realize that this is one of the selling features of the test, but could we call is something like "sample adequacy"?


comment:
Not sure why we mention "post-analytics"... There is no such thing with cobas 68/8800


comment:
Not sure why the 210 and 60 min is incorrect


comment:
Same comment about post-analytics as to previous slide


comment:
I don't believe we'll be offering an option to test SurePath specimens without pre-treatment with cobas 68/8800 HPV test. Please remove that option from the pop-up help


comment:
Why does the pop-up show time to first result as 1 hour 56 min when all previous slides say it takes 3.5 hours?


comment:
The entire question seems like an exercise in arithmetic (i.e. - can you find the right numbers and add then up). Not very educational if you ask me


comment:
Please, please remove any mention of post-analytics from these slides


comment:
Same comments to pop-up help as to previous slides


comment:
Same comments as to previous slides. Also, by the time we ask a different permutation of the same look-up problem (i.e. - find the right numbers in the pop-up and enter in the "app") it becomes a real annoyance :-(


comment:
Same comments as to previous several slides


comment:
Isn't this about cobas 68/8800 assays? Why so much attention to pre-analytics?


comment:
Not sure how important/educational is this very detailed 6-steps workflow description. Isn't this supposed to be more fun and training?


comment:
Same comment/question about the value of this detailed 5-step workflow exercise as to previous slide


comment:
Aren't we defeating the purpose by calling simple de-capping and loading of the sample "pre-analytics"?


comment:
Isn't "Replenish reagents and consumables" the same as "Load and unload...reagents and consumables"?


comment:
The statement "The cobas HPV test provides hr HPV results for 12, 16 and 18" needs to be corrected to "The cobas HPV test provides results for HPV16, HPV18 and 12 other high risk HPV types"


comment:
The statement "...the cobas HPV test provides hr HPV results for 12, 16 and 18" needs to be corrected to "...the cobas HPV test provides results for HPV16, HPV18 and 12 other high risk HPV types"


comment:
Feedback should be changed to match the scenario  "Before calling for help for a "dispenser missing from tray" error, it is important to make sure the correct label and protocol was chosen, the antibody is registered, and that the antibody matches the chosen protocol.


comment:
The image can remain.  I would like to change the wording in the scenario. The select all that apply indicates an error has occurred but nothing in the scenario indicates an error did occur.  I would like feedback from others - I suggest we change the scenario to "A technician encounters an error messages that states the reagents are not in the correct order in the instrument"


comment:
Please add to feedback "and print new label"


comment:
Please add to feedback  check all connections.. "Verify lights on Moxa box are on and Reboot computer"


comment:
see previous comment - you can use the same feedback for correct feedback for the incorrect feedback


comment:
Please add bar code to scenario description:  "A technician notices writing across the bar code on a slide label just before running a protocol


comment:
Change text for scenario to say Label content is running off the label and not properly aligned.


comment:
Remove If the instrument gives a low error- contaminated LCS is in the instrument and CSC need to be called.  This was a clarification on the previous feedback.


comment:
Please use same feedback as correct feedback


comment:
Need to gray out Get Started since that was complete


comment:
Multiple cartridges for the same assay for higher volume test


comment:
Add positive and negative controls we also have a beta globulin control which test cellularity but is a functional control and do not want to have them get confused


comment:
Not sure we want to extend the dating until we are close to the Claim, which I think we are just want to make sure.


comment:
We would like the speech bubble to change after the table is filled to provide context. It's important to position the tradeoffs.


comment:
Refer to the notes in the Fac Guide where this table resides.


comment:
We like this behavior of "bouncing" out when you place the answer incorrectly :)


comment:
:)  Great, this is super important because the reps will need to be able to say these things


comment:
We owe you better (Real) photos of the components


comment:
It's not really clear what is clickable. Can we make it more obvious?


comment:
Change message about going into field to going into the virtual headquarter training laboratory...we don't want to confuse them into thinking they need to go into the field


comment:
Dossier also needs restrictions table, controls concept slide/calibrators.


comment:
Need to include the lab backgrounder. e.g. Lab currently has a CAP/CTM system, etc. (in Part. Guide)


comment:
Slow the animation and include more detail about each. e.g. assay reagent pack, how many in test, storage, restrictions. So write audio to match the row on the restriction table for each element being loaded.


comment:
The instrument image looks like it has blood dripping off the front panel.


comment:
For HIV-1, loading order needs to be: ADJ 1, ADJ 2, QC material (3) starting with top left, going down, then move to top of bay 2. Labels are not readable. Can we add something to highlight ADJs and QCs from HIV-1 (3 distinct looks)


comment:
Need pop up with the ADJ loading that says "Note, adjusters only need to be loaded every 30 days or with a new lot of assay reagent packs." Also, controls have to be sourced by the lab.


comment:
Is there a way to load ADJ first, then controls, then samples?


comment:
Extraction cartridges were B, now they show A?


comment:
Now extraction cartridges are B. Cannot keep flipping back and forth.


comment:
We saw different behavior when we loaded Ext Cartridges. The first time, we got a warning about loading Bs on 2nd row. Second time, it allowed us to load Bs but no warning. A is needed for HBV (and CMV). B is for HIV-1 and HCV.


comment:
Why are top 3 sample slot blank on HCV loading? The top is the first position and should hold ADJ1, then ADJ2, then 3 QCs, then samples.


comment:
Remember that this is a primarily non-native English audience. So use "correct?" vs. "right?"


comment:
Can you make the call Beckman button a cell phone?


comment:
should we say explicitly "ultimately, the judges are in fact our customer"


comment:
not sure what we mean by "(or pilot HPV site)"


comment:
Not really sure how the response to "How many staff.." question applies.  This needs to be reworded


comment:
clicking on the "Our reagents question" didn't generate a popup answer response


comment:
clicking on "The cobas HPV Test" statement didn't generate a popup feedback response


comment:
The popup feedback respoinse for specimen types is incorrect for the cobas HPV Test.  Should say "The cobas(R) HPV Test provides individual results for the highest risk types of HPV 16 and 18, and simultaneous pooled results for the other 12 high-risk HPV types.


comment:
Value statement needs to be updated regarding cobas HPV Test (see prior comment)


comment:
no pop up responses open when you click on the 2nd two statements


comment:
clarification to previous comment:  no pop up responses open after you've already clicked the correct one.


comment:
The correct answer here for HPV should be Hologic, Abbott, and Qiagen (not BD)


comment:
looks like an extra space between letters "L" and "T" in word "ULTIMATE?


comment:
Getting on the show isn't easy.  In order to compete, you'll need to demonstrate your knowledge about the cobas(R) 6800/8800 Systems as well as HPV and CT/NG assays. You'll also need to get to know your competitor's systems and menu if you want any chance of beating them.  Oh, AND you need to be a pretty good chef to please your customers. Do you think you have what it takes?


comment:
are the different answer choices sorted randomly each time, or can we put them in ascending or descending order?


comment:
My response was "2 hours" which is still technically "less than 3.5 hours" as the answer appears to state.  Consider rewriting if the earliest time to results is 3.5 hours, or use term "approximately" instead of "less than"? Remove the statement about "No other blood screening or virology system can complete results that quickly" since this training pertains to HPV & CT/NG


comment:
additional comment is that less than 1.5, less than 3 are all <3.5, so technically "correct" - needs some rewording


comment:
this Q11 is answered already in Q10 so it seems redundant


comment:
the correct answer to this question seems contradictory to Q12 which says you can have 8 hours walk-away time with the 6800/8800 systems, unless Q12 is only about 6800 (but it doesn't currently make that distinction)


comment:
I would suggest we remove the part of the answer that says we are planning to extend the claim


comment:
Suggest:  Great cooking is about mixing together flavors in an amazing tasting combination.  I'll give you some assay recipes...


comment:
suggest:  A winning chef knows the best ingredients to combine to make a great meal.  Show the judges you're ready to put your CT/NG assay recipe together...


comment:
suggest:  A winning chef knows the best ingredients to combine to make a great meal.  Show the judges you're ready to put your CT/NG assay recipe together...

"Accepts Digene Sample Transport Media"...isn't this name an old reference?  Also, the answer apparently refers to target sequence in DR-9 repeat region, and doesn't address the vial question itself...so this should be fixed.

The answer to "3 Results in 1" appears truncated.  Should say "...individual results for HPV 16 and HPV 18 and pooled results for the other 12 high-risk types.


comment:
when I got this wrong, the answer says first time to results <3.5 hours (210 minutes) and hands-on time ~60 minutes, but tells me this answer as entered is incorrect.  When I entered 200 minutes (<3.5 hours) and 59 minutes I was still told "incorrect"


comment:
can we send them somewhere to get refreshed on the order of these steps?  Not sure they would or should know this before coming to a training


comment:
3.5 is the biggest # here - doesn't look favorable for us


comment:
need to stipulate 6800. 8800 requires you empty waste after 4 hours


comment:
not true - it is my understanding that you have to empty waste after 4 hours, but not load more stuff


comment:
does not accept Digene medium. So there aren't 4 correct characteristics here.


comment:
also no separate internal control is used for the HPV test


comment:
numbers seem to be incorrect.
Also on previous question, asking for time to result in minutes when it is provided in hours requires doing the math...and it still says you are wrong.


comment:
time to result doesn't make any sense here for the p480 - it just decaps and caps.


comment:
does it truly matter whether you load primary vial first, secondary second and tips last?


comment:
Can we shorten the sentence that starts with "Before we get into the details..."

With English being the second language for many of the affiliates, I think a shorter sentence would be easier to digest :)


comment:
Same comment as DK: at the beginning and end it sounds like the speaker keeps saying something like "I start audio"??

Can we have more diversity for the different characters since we will have people participating from a variety of countries?


comment:
Suggest rewording slightly: 
How many assay cassettes can be onboard a cobas 6800 or a cobas 8800 System? 

(Note: this can include multiple cartridges for the same assay as well as unique cartridges for different assays)


comment:
Sorry, I see when the trainee clicks the right answer, JR's comment is addressed. So you can ignore the "Note" part of my last comment but I still suggest rewording the question.


comment:
We want to stear away from using the word "batching" so need systems team to suggest different wording for this question


comment:
Looks like everyone already had the same comments. Per DJ's comment to change from "batches" to "runs" I think this applies to the question as well as the pop up box when the correct answer is selected.


comment:
I suggest rewording the pop up box for correct answer to say:

Subsequent runs of 96 results are completed every 90 minutes for the cobas 6800 System and every 30 minutes for the cobas 8800 System.


comment:
If we keep Q10 and Q11, we should separate them so one doesn't come right after the other.


comment:
Looks like we all had the same feedback :)
A few other comments:
Font in answer 3 and 4 is smaller than for answers 1 and 2 so it looks odd.


comment:
Several of the incorrect answers are too obvious:

1 - Change to No. The system requires the lab tech to reload consumables every 4 hours

2 - Change to Yes. The system allows for up to 8 hours of work away time once samples, reagents, and consumables are loaded

3 - Change to No. The System requires waste to be emptied every 2 hours

4 - Yes. Once the lab tech prepares reagents and batches samples, the system provides 8 hours of work-away time


comment:
Throat and rectal swab pop up box

Change to only CE-IVD Test validated for (remove word "cleared" and add CE-IVD)


comment:
Pierceable Caps

Pop up box needs to be reworded. cobas 6800/8800 Systems do not support pierceable caps. However, p 480 system can decap/recap cobas PCR media tubes directly from MPA racks


comment:
Primary Vial Load: to shorten ingredient, change what is in paretheses to ThinPrep


comment:
Pop up for Primary Vial Load.

Last part should say that specimen must be aliquoted into a secondary tube


comment:
Commercial team gets asked what the sample volume requirements are so we can leave this as an ingredient. DK is correct about the volume units


comment:
DK: NG Dual Target is actually an incorrect answer. I put this in here to highlight your point about the test not really being a Dual Target test for NG


comment:
I couldn't go back to CT/NG but I wanted to comment that we should use PreservCyt(R) everywhere that I may have said ThinPrep. They are both the same sample but just want to pick one to be consistent.


comment:
I suggest we move the parentheses to after the second sentence... What is the time to first results and hands-on time (excluding any pre-analytics)?


comment:
Time to First Results should be asked for in hours since this is how we promote the test


comment:
Since this is an HPV question, we should exclude samples in the pop up that are only for CT/NG
No post-analytics for HPV
Need HPV team to align on using either ThinPrep or PreservCyt throughout the full training (I am ok using either but my IFU says PreservCyt so would prefer that over ThinPrep)


comment:
The question should be re-worded to say

You need to perform CT/NG testing on 94 samples using the p 480 and cobas 6800 system. How long does it take for the p 480 to decap samples? Once samples are loaded onto the cobas 6800, what is the time to results?


comment:
Move the parentheses to after the second sentence, change to (not including pre-analytics)


comment:
I am confused -the reference doesn't match previous references. We usually say < 3.5 hours. This one says ~3.25 hours. I think we need to be consistent or the affiliates will get confused. Need systems input here.


comment:
I think we can leave this one out. I agree with DK-by the time you get to this point, it starts to become annoying.


comment:
Question for HPV team - is this order really required?

Is there a simpler way to provide the information we want them to know? I agree, this is too detailed and could be an annoyance


comment:
I wouldn't focus on manual decapping since its a competitive disadvantage. Instead I would suggest that they pick the required steps for running CT/NG and show how simple it actually is.
1 - Decap tubes and load onto cobas 6800 System
2 - Make sure system has reagents and consumables onboard and waste does not need to be emptied
3 - Start run
4 - Unload tubes from cobas 6800 System and recap
5 - Review and release results


comment:
I agree with DK. Also, does it really matter if you load and unload samples, reagents and consumables first or remove waste first? I don't think the order matters. 
1 - Load samples and replensih reagents and consumables (if required)
2 - Empty waste if required
3 - Unload samples
4 - Review and release results


comment:
I suggest we include the following resources:
1 - CT/NG Test Overview
2 - HPV Test Overview
3 - p 480 Overview
4 - cobas 6800/8800 Systems Overview


comment:
same as other module - speaker keeps repeating "I start audio"


comment:
"Recoding" should be "recording" in the audio towards the middle of the animation. Try to see if you can cut and paste audio to make this work.


comment:
Chat with Matt about the CC issue and upload a new version.


comment:
also need to update onscreen text to be recording too. let me know if we can't splice it together.


comment:
at end, make result in bullet referencing QC results lower case to be consistent with others on screen.


comment:
overall, the animation timing seems like stuff is appearing one step ahead of the audio. for example, QC, linearity, OTS all come on before Mike says them.


comment:
need updated images for interim and certified per our discussion


comment:
edits from spreadhsheet weren't made. First sentence should say "I am David, a newly trained user who has just been moved to the Interim phase."


comment:
answer option one should say "While fully certified to perform patient tests, David may be required to complete additional one-time tasks before entering the auto-recertification phase."


comment:
correct feedback isn't changed. Replace "- patient tests,..." with "and he may have access to the menus for patient tests, QC, linearity, and OTS."


comment:
also remove you're in the onscreen text. Nothing we can do about the audio at this point.


comment:
need to implement will's edit - change text to say "Use the Certification Tasks screen to review a user's status. Select Organization > Certification Tasks and then the name of the user you would like to review." Need to show the entire screen, with the left menu open.


comment:
transcript - need a space after comma in first line.


comment:
pending state should be pending stage in both audio and onscreen text, if we can patch it together without rerecording


comment:
you need to update the answer options to turn green. Talk to Matt, Leo, or Erika if you need help. This has to be done for all questions.


comment:
the correct answers are 1 and 3. The second answer isn't right. So the feedback needs to be updated to say "results and patients" screen. Check the programming here.


comment:
why is there a whole section with Susie Snowflake? I thought that got removed in a previous version...


comment:
yeah, this doesn't match the beta 2.0 at all. Can you confirm this is the right file? We may be missing an audio clip too, which makes me nervous...


comment:
Would suggest replacing this question with another one.


comment:
Should we have some type of description or introduction here?


comment:
Was also going to suggest re-wording. Like Kristin's suggestion.


comment:
Will these questions always appear in the same order? If so, change the wording to reflect part 2 of the question/exercise: Remove first sentence, "Now show the judges your ready to put together your HPV recipe too.


comment:
Reword: ...how much hands-on time a task will require...


comment:
You do not need to release the results to continue please remove


comment:
you do not need to release results to continue


comment:
3 results, 12 hrHPV, 16 and 18, the way it is written looks like genotype 12


comment:
Confusing is this asking about pre analytic ie p 480 or 6800


comment:
Why are we talking about post analytics?


comment:
Reword second choice slightly - How much time is spent preparing reagents in your lab?

Need to align with HPV team on using either ThinPrep or PreservCyt throughout all training. I have been using these interchangeably but we should pick one.


comment:
For second choice, add "near" before future.


comment:
The specimen type question doesn't work with the HPV portion of the pop-up.

The question needs to be reworded to make sense with HPV


comment:
Pop up for second statement has a typo and needs to be reworded slightly


comment:
Pop up for second question - change cobas HPV Test to cobas HPV (our correct branding does not include the word Test)


comment:
Reword third question to say "What is your staffing plan for processing HPV samples"?

Reword corresponding popup to say "This is not the best choice" rather than "This statement is incorrect". Its a question so there is no incorrect statement.


comment:
Typo under BD for question "how many results can you produce in a single shift?" Says BV Viper XTR rather than BD


comment:
For resources, we should provide the following: 

1 - CT/NG vs competitor tests
2 - HPV vs competitor tests
3 - System vs competitor systems


comment:
The pop ups are sometimes hard to read.  They appear/ disappear to quickly to get through the words.  Consider either a) making the wording shorter or b) making the pop ups last longer or c) x-ing the pop ups to close them so the reader is in control of the timing


comment:
Internal Control - Suggested change - remove of cellular/ cellularity
"The cobas HPV assay provides an internal control to protect against false negatives"


comment:
This is misleading.  It is not 960 HPV samples that are processed in 8 hrs on the 8800, it is 960 results.  This includes controls + samples.


comment:
Time to Result calculation: this does not make sense to me.  The time to result on the system is <3.5 hrs.  I am unclear what result is referred to in the table.


comment:
Need to get terminology straight.  In 8 hours cobas 6800 can produce 384 results = controls + samples.

Also timing is inconsistent - in other places we are saying less than 3.5 hours for time to first result, here we are saying 3.25.  We need to stay consistent at less than 3.5 hours


comment:
Need to make sure time to result is right - does this not include the 3.5 hours of system processing time

Also, would like to understand 94 sample limitation.  96 results = 94 samples + 2 controls.  Should there not be 3 controls?


comment:
Same comments as other screens re: time to result.  I am not sure what this is measuring


comment:
When you select the correct answers, it looks like all 3 answers are selected.


comment:
Also would like to understand 94 samples - 96 results = 94 samples + 2 controls?


comment:
Is the order primar vial > secondary tube > load tips a must?  I am not sure that these need to be loaded in this order, but it is a suggestion.


comment:
Pre-analytics image Central lab - should update with Molecular

Agree that we should present as an integrated workflow to results


comment:
Need to stick to our 3 step process for cobas 6800
1) Load/ unload samples, load reagents and consumables
2) Remove waste (solid and liquid)
3) Review and release results


comment:
Please remove test from test results.  This is redundant.  It should read 384 results.


comment:
Change to "achieve 960 results" - remove test


comment:
Disagree with JR comments.  The three user interactions that we use in marketing material are:
1. Load/unload samples, load reagents and consumables as needed
2. Remove waste (solid and liquid)
3. Review and release results


comment:
I agree with the comments that this needs to present more as a positive, and we can be specific about the interaction required after 4 hours (empty waste only)


comment:
I don't understand the thought bubble "I'm not sure this person understands..." that appears for 3 of 4 judges after the interviews.  What is this trying to communicate?


comment:
I would suggest a different colour scheme for the questions - instead of making them all the same green.  Perhaps Good - dark green, ok - light green, not good - grey

It is also unclear that all 3 questions had to be selected prior to continuing


comment:
Need to make sure we are using the same measure as the marketing material of competitors - samples vs. results


comment:
We can add "Load consumables tips barcoded tubes and the image of the stove should be more prep i.e. food processors, laying out vegetable or something like that


comment:
1 replenish
2 load samples
3 release results,
4 remove liquid and solid waste

What is the order on the 6800 sales sheet


comment:
This is not a good question since all competitive system can run PreservCyt. This is not a good questions since this is too detailed and at this point you are investing the customer's needs


comment:
This a good follow up questions for the volume, we need to focus on assays we have ie virology and then at a last discussion point should be the Omni Utility Channel


comment:
Add in the second response add assay menue expansion


comment:
Though Sample type is major but not enough to make an instrument change, I would include the need for preanlytical step for HPV, on board reagents/consumables and no reagent prep


comment:
We need to keep the customer identity with each judge so you know who to focus on i.e. hologic logo on their coat


comment:
If in this case we are only looking at hologic HPV and CT/NG we need to add more assay strength(i.e. HPV is one assay three results, panther two assays three results) and add increasing volumes, because the panther can run both assays together


comment:
I would add to see if there is going to be growth in the future since they are planning on waiting for the higher volumne


comment:
I would leave out the multiple abbott systems since they are planning on waiting. Roche can provide a solution today


comment:
Add in the number of publication for cobas HPV, Only Primary screening claim etc


comment:
#3 response add in that both systems need to aliquote the HPV samples, Roche has the p 480 and abbott is using hamilton a third party system that is not under serviced by Abbott


comment:
I would use 1-5 years expected growth in additional ask about other assay


comment:
the official name for the CE-IVD HPV is "cobas(r) 4800 HPV Test"


comment:
I would add that we can provide the solution today and not waiting for a new unproven instrument


comment:
Not pilot HPV site, but Primary Screening HPV site


comment:
We need to specify cytology from SurePath, ThinPrep or both


comment:
Cytology is not throughput I would ask the number of sample per day/month/year


comment:
Add do you expect an increase of when move to Primary Screening


comment:
mRNA does not have a Primary Screening claim


comment:
I would also include ease of use for the system, PCR could be new for the customer and knowing that this is moderate complex system allows for cytologist to easly transition to the 6800/8800


comment:
#Thruoghput is important but ease of use ready to use reagents allow for easy transition from cytology to PCR


comment:
Not sure the HOlogic is the strongest unique


comment:
Check the course size in Storyline and verify sizing with Matt. This seems small.


comment:
let's put matt's storyboard in here rather than this.


comment:
can the items in the top right be not bold? I think they stand out a little too much.


comment:
I don't mean to be stupid, but what is the background image? it's so out of focus, I can't tell


comment:
Yeah, they can't test out of this course. instead what needs to happen here is "Learners get feedback on their score from the assessment. They review the validity of the belief statements they were quizzed on. Then, they're given areas they should focus on, and they transition to the rest of the course."


comment:
can we give them something that looks like a score in larger font?


comment:
Change opening above objectives to say "Learners are welcomed to the course by an experienced home visitor, Mary. Mary acts as the learning agent throughout this course. Learners review the objectives and begin the course."


comment:
we can't have the baby cry indefinitely. mostly because I'll weep. cut it off a little earlier.


comment:
Cigaretts are on the end of the couch. Not sure what that thing is on the end table, but it doesn't need to be clickable.


comment:
can we make these look like thought bubbles, not speech bubbles? more like clouds - just like in the cartoons. :)


comment:
I had a hard time clicking the lamp. You might make the other lamp behind the baby crib clickable too.


comment:
Let's tell them how many objects they're looking for - six by my count.


comment:
Begin Conversation button looks off center.


comment:
when we say she's going to open the curtain, have the screen "brighten" - may need to talk to Matt, but I bet he can help.


comment:
popup about dishes - have the last sentence end with a period instead of exclamation.


comment:
need to update so they can click the ashtray.


comment:
say "the mother, Maria" in the question.


comment:
we need to script real incorrect feedback - what would Maria say back to you if you said that to her?


comment:
We also need to script actual correct feedback - something like "Instead of focusing on Maria's neighbors, you want to spend your visit learning more about her and her family."


comment:
Adjust opening to say "Learners reach a summary screen that reviews the key points of the course, from Mary's perspective."

Then just have it say "You have identified:" and keep the bullets.


comment:
Have Mary onscreen, as if she's delivering the results.


comment:
you can't replay this conversation right now.


comment:
can we leave the speech bubbles up when the directions come on? that way if we need additional time, the learner can take it.


comment:
I love this, although it's a lot to read. I wonder (and you can totally say no), could we have it come from the other side of the screen, so you can see the irritated mom? I think she has more of an impact.


comment:
global for this whole activity - keep the speech bubble up even when you bring up directions. That way I can take longer to read if necessary.


comment:
that comment about keeping the speech bubbles up - it really applies to the mom's responses.


comment:
should say "this part of the house" not that part


comment:
need a screen title - maybe "What Would You Do?"


comment:
There is some strange bar to the left of the Back button.


comment:
Can we move this image up if possible? It seems like a lot is getting cut off by the back and next button area.


comment:
This should be from the Home Visitors perspective, but now it looks like the caretaker is having the thoughts.


comment:
Let's change the sentence about them staying in their pajamas to just letting Simon stay in his pajamas. unless you can find a stock item with the woman in pajamas, and I don't think I want to see that. :)


comment:
Point of clarification, reports are always viewed in an external application such as adobe acrobat reader or excel.  The difference is they are either opened directly (not saved) or they are saved for viewing later in a designated report folder


comment:
This screen also asks the user to return to the main menu but provides a continue button.  The instructions should state to click continue to learn...


comment:
DO we want to be so specific by stating that we can access and sort data to evaluate results.  We have QC reports (for evaluating lot performance and instrument performance) we have certification reports to view competency history and status, and we have result reports to evaluate results and contents (like comments).  This screen only lists evaluation of results as a reason for reports.


comment:
As stated before, reports are always viewed in an external application.


comment:
Reports viewed within the IT 1000 application only show the first 1000 results - this is misleading.  If we export a report from a specific screen (using the export all records in grid command) the export will only include the first 1000 lines.  Pre written reports (not grid exports) show all.  In addition, exported reports are the ones that can be organized.  Canned reports (from the reports menu) cannot have their order of display changed.


comment:
QC result by location and instrument - This comapres QC between locations by instrument.  Description states by instrument type which is another report.  This is true for the instrument type report.  I believe these descriptions are reversed.


comment:
This question either has the wrong answer or bad explination.  If she needs to generate a report for QC performance between 2 specific instruments then she needs the by location and instrument report.  The QC summary by instrument type will show performance of all instruments of a specific type at a location


comment:
Please verify for the Levey-Jennings graph that linearities are used.  I do not believe this is true.  From the user's guide for this report:  Levey-Jennings charts are graphs that show the accepted QC test results in relation to expected mean and standard deviation. 

There is no mention of linearities being included here, and for this type of report, a POCC shouldnt expect them to be included.


comment:
Do we want to use the "cleaned meter" comment as an example.  This is not a common use for this log.  Most POCCs will create pre-set comments for specific scenarios that they expect to be used (for example a critical result should have a specific comment on it).  That would be a more appropriate use case.


comment:
The sample count report was missed (skipped from patient history to test/sample count report.


comment:
The following reports were also excluded (not sure why) Sample count by panel, test count by location and instrument type, user certification history (A WIDELY used report).  Finally, the i-Stat report should not be shown at this time as it gives customers the impression that we have the i-stat launched.


comment:
Change "to log a report" into "to generate a report"


comment:
For the print icon, change to read "Click the print icon to export information from the currently displayed screen to the specified format.  Available formats include...


comment:
Change "navigate to reports..." section to read generate a report from the list of pre-programmed reports.  These reports can be create in either Word, Excel, or PDF formats.


comment:
"Reports are a culmination of results from various..."seems to be a bad way to explain that we can create a report from the data displayed on any IT 1000 screen.  Can we reword this to explain that we are able to export the data from any screen in the IT 1000 application to create customized reports outside of the pre-defined reports stored in the reports section?


comment:
To start this screen, we should inform the learner that these filter options are for the pre-defined reports (since the data export feature described earlier does not use these options).


comment:
Change QC lot description so title reads QC Lot (as we also have a test lot filter on here)


comment:
I agree that we should not include "sending status" description here.  From the users manual:

Specific sending condition such as: 

sent (unidirectional), sent (acknowledged), Sent pending acknowledge, or will not be sent. Reserved for future functionality.


comment:
We should not be calling out the dates specifically.  Change call outs to state we are entering the date range for the expired certificates.  This will be viewed for many years, so the dates are irrelevent.


comment:
This demo is needed as the format options for the two methods are very different.  One allows for viewing in multiple apps while the other only allows for PDF


comment:
Here we show the certification report, but we completely skipped it in the list of reports.  This feels disjointed.  In addition, this does not explain the difference of this report (showing complete certification history) and the export that was shown earlier to view all current tasks for expired operators.


comment:
When these are generated, ensure that export and generate show the correct demos.  Generate is from the reports screen and export is from the data grid.  The rest of the module appears to have this backward.


comment:
We should not ever reference cobas academy.  We only have 1 user and no longer sell the product.  As a certification task, the user can do QC, be observed for OTS, complete an exam (as of 2.07) or complete a competency (classroom training for example).


comment:
Note that expired materials will already be invalid on devices (IT 1000 will let them know).  They can be deactivated so that they are no longer displayed on the default view.


comment:
Should this be reworded to state that she reviews this screen to see if any active instruments have not syncronized with cobas IT 1000 within the last 24 hours?


comment:
Change to state that any changes Jill makes is for her user login only (the warning will be there for her no matter where she is in the application, but only for her user)


comment:
slides should be singular in the feedback


comment:
The colored lines were a little confusing to me at first. Could you do colored boxes instead? Also, I feel like there should be a note saying (Note: There are two answers for the yellow light.) or something.


comment:
For consistency, might want to have the correct answer use a parallel structure: "Place slides anywhere..."


comment:
Unreviewed linearity graphs - not only previous day, but all unreviewed.


comment:
I can barely see what's happening in the screenshot. Can these items be zoomed in or highlighted?


comment:
Submit button isn't working here (communicator bar icons) and I can't continue in this section.


comment:
continue button isn't working in the feedback and I can't move on in this section


comment:
Is it possible to zoom in on error message so you do not see the decontamination screen?


comment:
Change question to "A technician notices reagent was not dispensed on the slide during the last run"  change to last run.


comment:
Change question to "printed a label"  remove report


comment:
Correct answer;  The technician should decontaminate the bulk carboy, including the spigot, threads, and lid.  Remove DI water because that is part of the decon process.


comment:
Question asks what should be verified BEFORE authorizing the new lot.  reviewing the new lot does authorize it.  Question should be changed to what should be done TO authorize the new lot.


comment:
We don't need to add ADJs again since we ran them yesterday for HIV-1. Would need to run AJDs for CMV though.


comment:
Have Debbie say something like Hello, Beckman-Coulter... may I help you (include company in her greeting); wordsmith "give email you"


comment:
Have Molly point to resources for more information about what we know about Beckman's control strategy, ex. Seracare.


comment:
Exclude the Hint. We assume that for any vendor they choose, Molly will tell them the same message.


comment:
We never returned to complete testing. We need some sort of finish scenario. e.g. we put samples back in fridge to wait for controls to arrive.


comment:
1) Emergency sample is missing
2) Random workflow is missing.


comment:
What happens if they want to test their current schedule as "random access" as Beckman claims. What are some of the challenges the lab will face. e.g. Controls, reagent waste, TAT etc.?


comment:
Make blueprint singular here in both pop ups


comment:
Change second sentence to "...can only be loaded up to five times on the system."


comment:
Audio on the MTUs needs to be adjusted. It should say "load 2 and a half packs" instead of four.


comment:
In 100 feedback, should say "test capacity bottles"


comment:
in the sell sheet only 3
Load/unload samples, load reagents and consumables as needed
Remove waste (solid and liquid)
Review and release results


comment:
Please check the audio here when it first plays. In Firefox, it sounded like two people were talking at the same time the first time I played audio. Maybe this is a non-issue since audio will be re-recorded


comment:
Please wordsmith as this will sound harsh:

Microsoft Silverlight must be installed in order to use the cobas IT 1000 application in Internet Explorer.

Please click on the the Install Microsoft Silverlight button in the image below to learn more.


comment:
For awareness, I experience Flash crashing multiple times in Firefox in this course


comment:
I check for updates each time, but it's still "cobas IT 1000 application", no R-ball, in the trademark guidelines.


comment:
The legal language needs to be updated - I will load file with correct legal language and versioning


comment:
Can you lighten the background slightly behind "You must complete.... and Legal Language"   text is difficulty to see - for reference see *HE 600 Learning Checkpoint" Intro


comment:
Please change title and references to BenchMark to the VENTANA BenchMark ULTRA system - small case "s"


comment:
I purposefully answered every question wrong - all boxes turned red but when I matched Power to Reagent Access point - the box stayed black


comment:
Can we do something to make the text stand out more - Maybe bold item ex. Bulk Reagents - bolded.  I am not sure how this will look


comment:
I purposefully answered questions wrong - I matched up Error with bulk reagents.  When I clicked submit - the error decripter changed to running (when steady)


comment:
Question to team for meeting - After reviewing this - I feel we only need 1 descriptor for yellow.  Which should it be?


comment:
Box colors are distracting - can we change them to all black.  Please check box color for incorrect answer.  Ex. STAT case was matched to red light (should be blue) Box color remained black not indicating it was incorrect.


comment:
Check with team - though consistent with the HE 600 - confirm color of check's for completion of each module


comment:
Rather than just a plain background can we have a lab background showing - similar to the home page.


comment:
Can we bullet or dash the drop down answers so they are more distinct?


comment:
See previous comment - can drop down answers have bullets or dashes so they are distinguishable?


comment:
Think this may be a duplicate or similar to a previous question - I will research


comment:
Can we add image showing instrument greyed out - I will load images


comment:
There are questions and images missing from original spreadsheet - I will compile list and send.


comment:
the bullet in front of online learning under refresher is a different color from the others.


comment:
now that I see the screen, remove sentences 3 & 4 in the onscreen text. We don't need it!


comment:
Please udpate text for Verify Pop Up Blockers to be:

You check that no pop-up blockers are enabled since they can cause IT 1000 pages to not display. Jill sees that there no pop up blockers enabled, so that is not the issue.


comment:
All menu items are not applicable. Let's discuss on the call


comment:
After clicking on items, the clipboard disappears


comment:
Were researching and hope to have the information during our call


comment:
Please add to discussion items for call and describe the intent of "Communication Failure from a Meter"


comment:
Please update No Offloaded Backups text to be:

It is important to be sure that all backups are offloaded from the server to prevent systems errors caused by the drives exceeding capacity.


comment:
Please update third bullet to be:

The server is not communicating with the host/LIS.


comment:
For Server not Communicating, please replace text to be:

If the server is not communicating properly with the LIS, verify the server IP address and port that it is listening on or contact Roche customer support.


comment:
Please replace fourth bullet to be:

Proactive communication did not happen with Roche CSC when performing network or other maintenance.


comment:
Please use the following text for Communication is key:

The issue can occur when maintenance is being performed. Please keep Roche customer support informed when there is any planned maintenance or down time.


comment:
Starting from this screen - we have no content. What would the team like to do?


comment:
Reagent Access Point turns yellow when it's available - remove landing zone


comment:
When answering incorrectly only one red box apprearsshould be two  (Bulk reagents in power)


comment:
2nd bullet  Slide Control Panel (between slide drawers 15 & 16) on Instrument  

3rd bullet  Slide Control Panel (between slide drawers 15 & 16) on VENTANA Software System (VSS)


comment:
Can we add a yellow note telling reviewers to click on the baby, the toddler, the lamp, the dishes, the ash tray, and the mom?


comment:
change green title to "Foster Infant Development"


comment:
we need to include directions in the popups telling them to click close.


comment:
can we put the yellow box in the bottom left? and make this global anytime we add a yellow box?


comment:
I don't love the supervisor's text covering the text at the top of the screen. Let's delete the first two sentences, which should shorten it a bit.


comment:
I would ditch the yellow note. (They better figure that out on their own!)


comment:
Love this! Just move the yellow box below Beth on lower left


comment:
when the feedback popups up, go ahead and cover the whole screen. It's weird to have the submit button and back button still visible.


comment:
Can we get rid of Beth on this screen? and just have the green buttons? it's a little too busy.


comment:
I do think the font is too big. I would reduce to 12 to be consistent with the other prototype


comment:
same thing for this feedback - go ahead and cover the whole screen.


comment:
is there a way to have this reset so you can try again? Seems like the HFA reviewers will want to take multiple tries at this.


comment:
instead of the yellow box, why don't we just add a glow to the items they can click like you did with they keys?


comment:
is it really hard to switch clicking on the binder to clicking on Beth? (since she has a clipboard). If it's more than 3-4 minutes, don't do it. But if it's quick change the directions to say "... click the clipboard..." and make Lisa the thing to click.


comment:
in the feedback, instead of click X have them click a continue button. Better matches what you did on other screens.


comment:
Home button should take you back to the screen with the four families, not the start screen.


comment:
correct feedback - change you noticed in second line to I noticed


comment:
On the "bad" version, we're missing a key paragraph. "Before you help any more families, ask your colleague for advice when were back at the office. You need to know more about the behavior change model so youre better prepared to help families succeed."


comment:
on the screens with the mom, take off the correct/incorrect titles


comment:
you can have the directions up the whole time.


comment:
my bad - need to update course title on interior screens to match the revision on the splash. Sorry!


comment:
Add yellow note in lower left "Note: Normally, this section would be 3-5 screens long to cover some of the basic information used in the course."


comment:
Use the same messaging from closing remarks about Beckman from Vienna


comment:
Metering reqs popup - I think we can just say LRA here since we've used this term a few times


comment:
Fix dossier icons and make them link to correct PDFs


comment:
Should be "test capacity bottles " in 250 feedback


comment:
The 100 didn't populate on HIV. See the updated script.


comment:
I don't see any of the new text for this section.


comment:
This table is wrong too. HVC should be HCV


comment:
Change the first sentence of the 2nd paragraph to "In other words, can you run each patient sample on the Panther as it comes into the lab when the Panther can only have four assays loaded at a time?"


comment:
change directions to say "Click Next to return to the case files."


comment:
Should we fade the background a little? There is a lot happening on this screen that I'm not sure where to begin.


comment:
She looks tiny compared to the background.


comment:
Ignore my comment about the delay for the X


comment:
Global Edit "system" is with a lower case "s" - this needs correct throughout the entire course, please.


comment:
Please check the logic on the scenario "Low System Air Pressure". I answered it incorrectly & then changed my response to "Reset the compressor." and it won't accept it as the right answer. I captured the screen if you need it for reference.


comment:
The error displayed is that the H2O2 and DAB are not adjacent. If we are talking about a missing Antibody dispenser, we need to have that error screenshot.


comment:
Disregard comment. I see that there are two answers required for this scenario.


comment:
In the correct response feedback, should read something to the affect: "The technician should first check to see if the slides are stained. If the slides have not been stained, the customer will need to print new labels to run the slides."


comment:
Rebooting the computer is a last step that only needs to be done if the others do not resolve the issue. It is not a step that will always need to be completed.


comment:
After wiggling the slide, the customer should pull the slide down (toward the outer circle?). The reason is the reagents will push the slide down through the process and this ensures the slide is actually on the posts. *I can explain in person or over the phone if needed. I'm also not certain this is actually done in the video.


comment:
00:24 - Can we have a red circle with the line appear over the altered label (Lot# cut off)?


comment:
00:42 - When showing this picture, should mention that it is located on the inside back of the ebar printer.


comment:
01:32 - "Do not let the cover freefall" there is a mechanism (hydrolics?) in place that if you let go over the cover, as Megan does in the following seconds, it doesn't slam down, but rather gently goes down. Notice Megan then will push the top of it closed to where it snaps in place afterwards. This should be included in the voice over.


comment:
Cleaning the print head should be done without the ribbon in place (as shown in the video) therefore this section of the video should be shown before you show how to load the ribbon (if possible).


comment:
If ribbon is not aligned it would lead to partial printing of the label, not misaligned printing.


comment:
Contaminated LCS may lead to a low temp error (as addressed with the previous scenario) but not a high temp error. This is usually a hardware issue. Either a bad slide pad or the board is reading incorrectly.
The only choice would be to to a temp verify and if it continues to call CSC.


comment:
What do you mean by "reset the instrument"? A reboot of the software probably wouldn't fix the issue and unless it is specifically called out by CSC documentation, I don't think it should be included as a solution.


comment:
This is too many right answers - I see Celeste commented already.


comment:
If the contamination is introduced into the instrument the site needs to perform a decontamination of the ULTRA as well.


comment:
I see that all areas are check marked once completed (which is fine) but I want to make sure that this course is not set for completion in RDU. We want it to stay in a customers Learning list so they can revisit the course whenever they want.


comment:
Instead of "is a threat to slide results" we should instead say "can alter patient test results" or at least replace "slide" with "patient test"


comment:
Correct feedback suggestion:
Tap water is not as highly regulated as DI and have varying levels of minerals, such as iron, lead, and chlorine, or other contaminates, such as bacteria, that could cause additional contamination and could affect results. Deionized water is more consistent and recommended to use for decontamination.


comment:
Add a note somewhere here to mention that we will be including actual photos of extraction cartridges, reagent cassettes, etc. in the pop ups.


comment:
I would remove the text about the Resources tab here since she introduces the dossier on the next screen.


comment:
On the second cassette in the sample bay, fill in those 3 blank circles with HIV-1 samples (I think the cal/control moves to the top, then put 3 HIV-1 samples underneath) just to be accurate about filling in all available space.


comment:
For the reagents, a single "strip" can run 48 samples, so they only need to load a single HIV-1 strip in that bay.


comment:
Same as previous-a single reagent cartridge handles 48 samples, so there should be just a single HIV cartridge on there now. They will add one HBV and one HCV cartridge. I would have just one of each type of reagent cartridge available and give them a warning if they try to leave the screen without loading one HBV and one HCV "Don't forget! You still need to run both HBV and HCV today. Might as well load the reagent cassettes now!" or something like that for the message.


comment:
I would allow them to do 4 and 4 extraction cartridges if they want.


comment:
Let's include some A cartridges here too. The A cartridges can ONLY go in the bottom bay. If they try to mix them with B, they should get an error saying they can't mix them. if they load them in the bottom bay, they should get a warning saying "If you do this, you won't have enough room for all the B cartridges you need. You'll need to come back later to load those!"


comment:
In the actual try it, they need to be able to move the cals and controls individually. I think we will also need some individual samples to fill in available space. I know this is a pain to program. I think this could wait for Alpha if we include a note saying that they'll be able to load some of these things individually at Alpha. To cut down on logic, I think we can make this more guided. For example "You have some empty spots in that rack, be sure to fill those in with samples." then force them to fill in the rack with a group of 3 samples or something. That should help a bit. Anyway, I think the note suffices for DP. But we do need to show all available slots filled in.


comment:
Just in individual strip of reagents needed here. Also, we need the CMV cassettes. Do we have those on Dragon Disk? If not, a placeholder cassette will suffice for DP. We can create one for Alpha later.


comment:
Change the statement here to say that the report will be rewritten to answer the questions posed on the previous screen.


comment:
The green looks off on the draggers. Can they maybe be grey or something else? Not really a big deal for DP


comment:
Not everyone who tests this course may know the answer to these drag and drops. Can you change the text in the box to ipsem lorem or junk text, label the drop spots as "correct 1" "correct 2" etc, and change the draggers to match (correct 1, correct 2)


comment:
Involved in having or not having random access?


comment:
When we return to this screen, I'd like to say to go out in the field or something to that effect.


comment:
programming note for the future: can we make the X appear after they have clicked all the elements? Or alternatively, have a slight glow on clickable elements? I just want to make sure they click everything they are supposed to. Doesn't have to be a part of the DP changes.


comment:
Ignore my previous comment about going into the field. It is here!


comment:
Add a note somewhere here that we largely duplicated the Beckman activities for the sake of design proof and that this will be specific to Hologic and full programmed at Alpha.


comment:
I feel like this needs the word restrictions mentioned since they called it out in the prototype review.  Maybe something like "Remember to use your dossier to review the restrictions that might impact how you run these tests."


comment:
Please replace this with a placeholder screen saying that this will be the Emergency Sample scenario.


comment:
Disregard this note, I put this feedback on the wrong screen!


comment:
Replace this with a single placeholder screen and a note that this will be the emergency sample scenario.


comment:
I agree with Ryan, my feedback was going to be that I'd like them to make some sort of decision here. Either have more cartridges than they need to load or have an issue like the one he describes below so they aren't merely just dragging what we gave them.


comment:
Replace the questions with placeholder text and a note that this will contain the Hologic follow-up questions.


comment:
Same feedback as on Beckman fill in the blank. Please make those edits on Beckman and copy that here. Thanks!


comment:
Again, on this screen and the previous one, should they make a decision? Instead of giving them the right number of appropriately labeled cartridges, can we give them a few extra and maybe some labeled A and make sure they load the right thing. Or, am I focusing on the wrong thing? Maybe they don't ever need to know that level of detail!


comment:
I don't get why the first call text is on the ipad. Can we just have the speech bubble coming from the side? Then have Debbie say I can email you some names of....


comment:
Delete extra space before Veris in fourth sentence


comment:
Agree with Amanda. It would be good to have both A and B cartridges available. I realize the logic could get complex. Save this edit for last. Knock out the easy ones first and then if this is too crazy for DP we can save for Alpha.


comment:
Will there be more than one report or all questions will be answered in one? I'm fine either way, just want to indicate if there will another statement to fill in after this one to address all the questions on the previous screen.


comment:
Does this fit with our story? Until they are ready to make their final report? Is talking to customers the end goal?


comment:
Agree with ryan, another reminder that these are tests just for DP and the real ones will be put in at alpha


comment:
Change Veris to Panther. Also for alpha, I'd like to talk about anything we can do on these screens to remind learners they are viewing a different competitor and system. We use the names, but can there be a different agent, a different colored dossier?  Thoughts for another time, but just wanted to get the out there!


comment:
In the menu there is a Beckman in the hologic section. Double check menu titles.


comment:
At the end, the check should appear on Hologic and there should be a summary message. Congratulations, you've completed your mission and uncovered some workflow weaknesses. Click exit...Or whatever.


comment:
To BD comments - I see the feedback has already been instituted.  Please make note that rebooting only occurs if the other steps don't work. It's the last before calling CSC.
 There is no reason to reboot if the other actions work.


comment:
This is great feedback, but since the voiceover and video has been created - this change will have to come with a revision


comment:
Great feedback - however, it will need to wait till next revision


comment:
Will check with BLP how much work this will take and if doable


comment:
Please don't change - I need to clarify with SHelia


comment:
Change question above choices - "what should the technician do to keep extra labels from printing while running a report"


comment:
Because script has been approved with local and global approvers we can readjust


comment:
Continued from previous comment.  We can adjust in another version


comment:
After researching Brad is somewhat correct.   Under How can the technician fix this error? Remove Reset the instrument and replace with statement below. 
Power cycle instrument (turn off, wait 20 secs, turn on)

Correct answers should be:
"	Power cycle instrument (turn off, wait 20 secs, turn on)
"	Verify slide heater function by running temperature verify test.
"	Check the LCS bulk bottle for contamination


comment:
I can't get to a correct answer - I clicked Verify slide heater function and it tells me incorrect


comment:
To shelia's comment after clarification - Please keep rinse with DI water - change bullet point 2 to Use disinfectant solution to decontaminate the bulk carboy, including spigot threads and cap. 

To BD first comment "if the contamination is introduced..... Please add this to correct answer response

To BD second comment - I agree


comment:
These don't seem like complete thoughts to me. So for the second one, it seems like you should say "Protect the public perception of MISO." for the first one, maybe more like "Provide consistent experience for stakeholders involved in CTP" and the third "Act accountable to all stakeholders" (I'm not sure what you meant by accountability, does that seem accurate?)


comment:
try again "Learners review feedback related to the activity and are given a reminder about the animation from the overview course."


comment:
correct "Learners get a quick summary of what they learned in the previous course and then continue."


comment:
the glow on the buttons is really hard to read on this background. I would take it off this screen.


comment:
try again "Learners get feedback on their wrong selections. They must try again."


comment:
change the opening text "As an employee with decisional responsibilities, you have to be prepared for your part in the CTP. Review the descriptions below. Drag items you think describe your role to the box on the right."


comment:
make buttons parrallel "I am a member of the RFP development team" "I participate in EOC or committee recommendations" "I have high accountability in the process"


comment:
change correct feedback to say "You're right, all of these describe the role of a decisional employee. Click continue to review more about the impact your role has on CTP."


comment:
this should be scripted how it would actually be in the course please.


comment:
we need to put the misperceptions in for the other two images or they won't necessarily understand why they're there.


comment:
let's see if we can get a process diagram from Matt to put here. Then we would put a popup in place for each. We don't have to script the popups, just have them open with title for the step.


comment:
Ok, let's change this up a little. when we get the process graphic, let's put it in here. Then add the icon that represents each step. And I believe there should be four steps, you only have three. per design - annual qualification process, RFP process, evaluation process, and variance analysis


comment:
I think in this case there is only one issue, the invitation. No need to misspell her name.


comment:
opening, change question to "Can you identify the risk?"


comment:
incorrect - update to be one potential risk. change last sentence to "Remember, LinkedIn connections are visible to others. You don't want stakeholders to be concerned about your connections with others involved in CTP."


comment:
can we change the poses of the gal for correct/incorrect, like Erika did please?


comment:
I would make sure the selection states align on the right and left


comment:
In the early prototypes, we had a graphic with the CTP process on screen, showing where they are. We need to add that back in.


comment:
you need to update the correct feedback to relate to the scenario.


comment:
try again button doesn't work on the incorrect feedback.


comment:
we need to use different people. this can't be an exact copy of Erika's screens.


comment:
In this case, we need to change it up a little. I would just have the statement from the stakeholder on screen (and get a new stakeholder picture) and then have the question "What should the employee do?" with buttons. There isn't really a risk here.


comment:
let me know if you're not sure what to include for the 4th scenario.


comment:
global - the blue background should only be on screens where there isn't buttons or interaction. It's really meant just to spice up bland screens like the intro.


comment:
This isn't really the correct answer. a better answer is "Avoid one-on-one lunches with a single stakeholder."


comment:
remove Mythperception from grey box at the bottom of the screen


comment:
for correct feedback, say "Instead, you should" and then insert a note to MISO and ask "What would you recommend learners do to avoid this misperception?"


comment:
for all correct/incorrect screens here, let's add a stakeholder looking happy or unhappy.


comment:
we need a screen before this one that wraps up the previous activity.


comment:
Suggest removing the hover states from the phrases on the computer screen for this part of the activity.


comment:
I had some "stakeholders" in my design proof you could probably take for this section (they are at the end of the "conversation" pieces in the Overview course. :)


comment:
The second image could have a description like: "One on one conversations between a MISO employee and a stakeholder are okay. However, if this happens multiple times, it may begin to look suspicious."


comment:
The third image could have a description like: "Closed door meetings between a specific stakeholder group and MISO may cause other stakeholders to worry that additional information is being provided or favoritism is being shown."


comment:
My initial thought is that this would be during the "Evaluation" stage. So, that would likely be the icon you'd want to have highlighted at the bottom (see the "Find the Risks" activity in the prototype for what I mean).


comment:
There should be plenty of "stakeholder" and "MISO employee" characters you can pick from in the Overview DP but let me know if you need help finding any others. :)


comment:
Distractors could be: "Invite two or three other stakeholders to lunch. If there are several stakeholders, it will seem less suspicious." and "Only go to lunch with a stakeholder if you are not currently accepting proposals."


comment:
Small remark, for me, the "learning objectives" font is bit difficult too read


comment:
Can I turn this page back to page 2 or 1.


comment:
Storyline shell - update font for course title and menu/feedback buttons - should be Futura, not Arial; also update "Click to enter" in clouds to Futura


comment:
Get started button text should be in Futura


comment:
Per yellow note from Nick - transcript does not match audio spoken - update one or the other


comment:
Perrin - give direction to Nick on when each of the 5 gray bars should slide out based on audio


comment:
Boxes should have same amount of vertical space between - 2nd and 3rd are closer together than others


comment:
Need transcript button with transcript in it on this page


comment:
When I click the transcript button, "transcript goes here" text appears behind the box and actual transcript while it is sliding up


comment:
Transcript - paragraph 1, sentence 3 - add a comma after generation


comment:
2nd gray box - put load, generation, intertie all on one line


comment:
3rd gray box - put more words as the 2nd line of text instead of just 1 word - maybe "just a bit different"


comment:
Transcript - 2nd paragraph, 2nd sentence - add a comma after schematics


comment:
Transcript - 2nd paragraph, 2nd sentence - single-line (hyphenated)


comment:
transcript - 2nd paragraph - no space after 2nd sentence - add one


comment:
transcript - 3rd paragraph 2nd sentence - single-line (hyphenated)


comment:
transcript - 3rd paragraph 2nd sentence - add a comma after "instrument transformers" and "meters"


comment:
Transcript - last paragraph - change comma at the end to a period


comment:
Is all of this content really "What's in your portfolio" ? Doesn't necessarily feel that way.


comment:
This screen is way too long. Can we split into 2 or cut down? Maybe ISOMEs and SCMEs sections can become another screen. For this content, could use some kind of table format - we can talk through.


comment:
Screen auto advances when audio finishes playing - it shouldn't.


comment:
Comment about it auto-advancing - it is actually the PDF from Leading the EIM course that comes up on top of the gray boxes


comment:
we've already said Local Regulatory Authority so can we just say LRA here?


comment:
Change to  - "These rules apply to SCMEs. They must follow.."


comment:
Metering reqs popup - "...must meet, or exceed, the standards..."


comment:
Metering reqs popup - gray box on right needs to be one pixel smaller - it goes below where the white popup box ends


comment:
Feedback boxes should have X for incorrect and checkmark for correct in the red/green bars at the top


comment:
When I click an option and it is wrong, then that button stays green. I don't think this should be. Have we done this before? I don't think we have.


comment:
Correct feedback - there's a drop shadow on That's right - remove.


comment:
Feedback popups for all - use style from graphics/style slide - there shouldn't be an X to close, but a Continue button. Body copy moves up so there isn't such a big chunk of white space between colored bar and where body text begins


comment:
Metering devices popup - "revenue-grade" - both on left text and correct feedback


comment:
Left text says "transmission line losses" - should answer options 2 and 3 also have the word line in them?


comment:
Losses popup - correct feedback - "and/or"


comment:
Losses popup - Gray box is overlapping white box by a pixel at the top


comment:
Instrument Transformers popup - Start a new paragraph at "If the current..."


comment:
Instrument Transformers popup - need to add some commas - "If the current transformers, or CT, and potential transformers, or PT, do not match ISO standards, a correction factor can be applied"


comment:
Instrument Transformers popup - gray box  - a pixel too tall - overlaps at the bottom


comment:
Instrument Transformers popup - gray box question - re-word to "When the CT/PT does not match ISO standard, where can the..." (replace then with a comma)


comment:
Instrument Transformers popup - 1st answer option - add some commas "...either the meter, or applied to the meter data, before..."


comment:
Correct feedback - copy/paste corrections from left text to here; remove extra spaces after first sentence


comment:
Resource types popup - t in types in should not be capitalized


comment:
Resource types popup - gray box too tall by 1 pixel - overlaps at the bottom


comment:
resource types popup - remove comma on bullet 1


comment:
resource types popup - bullet 3 - add a comma after 15


comment:
resource types popup - paragraph 1 - add a comma after generation


comment:
Resource types popup - bullet 1 - 5-minute; bullet 2 - 5- or 15-minute; bullet 3 - 5-, 15-, or 60-minute; bullet 4 - 5-minute


comment:
Resource types popup - paragraph 2 - remove ";load, generation, or intertie." since it is in the above paragraph


comment:
Resource types gray box - there's a colon and a period at the end of the "question" text - choose one


comment:
Resource types popup - gray box text - end the question with a question mark instead of colon/period


comment:
Resource types popup - correct feedback - "Participating generation can be 5- or 15-minute intervals."


comment:
Global - all popups - sentence case not title case


comment:
First question option - "They need to meet, or exceed, the ISO metering standards."


comment:
Second question option - "They can follow their own standards, as they would have been vetted upon joining EIM."


comment:
We need to use a different guy here - we've already used him in the Resource Rules course and his name was Derrick


comment:
Third question option: "They need to follow the standards of the nearest LRA in the Entity's home state."


comment:
Incorrect feedback - remove apostrophe from SCMEs (2 instances in popup, 2 incorrect popups)


comment:
Body text - last sentence - capitalize Entity


comment:
First question option - "Call the ISO to ask for current factors, because they change often."


comment:
2nd answer option - change comma to a semi-colon


comment:
Third question option - add a comma after "factor"


comment:
1st answer option - "...and coal-powered"


comment:
Correct answer feedback - remove apostrophe from SCMEs


comment:
Incorrect feedback - red bar at top should extend the full width of the white popup box


comment:
Intro text - "If you are an SCME, it is important.." add comma


comment:
Rhonda box - Second sentence - "Each day, she collects..."


comment:
Popups for employees - these shouldn't look like feedback boxes. Let's change top bar to teal, move the X up in the teal bar


comment:
Miguel box - Second sentence - "Miguel may also make edits to the data associated with the meter, including adding the distribution loss factors, of DLF, if necessary."


comment:
Should these people all have that title of Analyst? or different titles?


comment:
After all 3 people are clicked, blue directions should change to click next directions


comment:
Blue directions - "Click each box to see milestones"


comment:
Key - blue bar should fill the width of the white box


comment:
By T+3B popup: we've already talked about BPMs so just have it read "...description in the BPM under settlements."


comment:
Should the top boxes be Statements or Settlements? The first box says Statement, but the rest say Settlement.


comment:
popups for each box should not look like correct feedback. remove checkmark, change colored bar to teal, move X up into the colored bar


comment:
T+8B popup: add a comma after ASQMD and ESQMD


comment:
Settlement T+12B - text - 2nd sentence - please clarify this sentence. I'm not sure what it is supposed to say.


comment:
SEttlement T_55B - text - 1st sentence - comma after ASQMD


comment:
From a higher level - are learners really going to remember anything from this screen? I feel like there's a large cognitive load here.


comment:
Settlement T+55B - text - second sentence - "If no ASQMD was submitted, but ESQMD was submitted, then..."


comment:
Black text with dark shadow is harder to read. Would you remove the shadow? Also the bubble color can be white inside.


comment:
Is View Rexis Alert button in Roche's font?


comment:
Edge of funnel drop shadow on right is cut off - let me know if i need to send a new one


comment:
I can look for another phone image with transparent background if you want me too. This one has white pixel around it.


comment:
Why are we using an illustrated person here instead of a photo character, since we have been all the way throughout?


comment:
Can we shorten up this intro text at all? There is A LOT here!


comment:
First question option - add a comma after T+48B.


comment:
Note to Roche can be pulled down a little, maybe below his neck so it doesn't overlap the header.


comment:
Correct feedback - checkmark is squished


comment:
Correct feedback - Should this be T+48B instead of T+8B?


comment:
Correct feedback - first sentence - "The meter data deadline at T+48B is optional; the ISO..."


comment:
The green talk buble overlaps a text box in the background. I can't tell what it is.


comment:
2nd question - both answer options - shouldn't there be a B after the numbers? (T+172B, T+48B)


comment:
oh i see it's a vent. Should I send you a vent image to replace that text box?


comment:
Intro text - "Rules of Conduct, or RoC" - use RoC in all subsequent instances.


comment:
The window with sun and white box on the right seem out of place. Let me know if I can help you with the graphic.


comment:
1st box starts with a capitalized letter, none of the others do - make it consistent


comment:
Second gray box - "how your portfolio affects meter data"


comment:
Green text of instruction and the 2 choices are not in Roche's green.


comment:
-This talk bubble doesn't look consistent with others. Should it be green, not white? 
- Is instruction text in Roche's green?
- Would you remove the black shadow from the black text?


comment:
The bubble is outside the box.
Answer buttons are not in Roche's green.


comment:
Continue & Try Again buttons are not Roche's font


comment:
He's overlapping the green bar at the bottom. Please move his layer below the bar or crop him.


comment:
Add a note to CAISO: How would you like BAAL pronounced? They've said it multiple ways.


comment:
Move Edwin down a few pixels to be flush with patterned blue/green bar


comment:
Some of the audio is missing from the transcript on bullet #2


comment:
Can you update a few of the bullets to not all begin with "I need..." Maybe some things like This time... Next.... Now I'll... etc.


comment:
Move Edwin down to be flush with blue/green pattern bar


comment:
Transcript - first line - add a comma after RTPD


comment:
Transcript - Bullet with "Now let's repeat the same steps for STUC." - two spaces after first sentence


comment:
Transcript - "Next, I want to select the Imbalance Bias field." - also check these bullets in transcript for when a comma is needed after first word or two of sentence


comment:
When entering in -100 into the Imbalance Bias field, can we enter something to the VO that says "I enter -100 here based on my Entity's pre-determined operating procedures."


comment:
7/9 - Constraint MW field - audio says 20, but 25 is entered in the field


comment:
Add to audio - 5th bullet: "In this case, I'll enter 20. This value is based on predetermined operating procedures."


comment:
Transcript - last paragraph - remove "(LMP highlight boxes both appear)"


comment:
There are multiple things on this screen that are clickable. I'm assuming that learners should be clicking only the analyzer on this screen. If that's so, I think directions should be added saying that.


comment:
Can you add hover states to the clickable areas? Either a glow or circle?


comment:
Again, there are clickable things on this screen that shouldn't be


comment:
The bubble is clickable and shouldn't be


comment:
Generally, all slides should reset to initial state upon revisiting. I can show you how to do this


comment:
The clot is hard to select. Can you make the clickable area bigger?


comment:
Roche is picky about the bottom green bar. They don't like when graphics overlap it.


comment:
Is scheduling coordinator the same as analyst? This guy was an analyst in Course 8...


comment:
For alpha, I think this screen needs to be reorganized so that the learner can actually see the lab. I don't think we should expect learners to remember what it looks like and things like what the temp is that they saw a couple screens back.


comment:
When feedback shows, don't have blue circle icon showing at top right


comment:
Font needs to be consistent throughout. Several buttons did not use the Roche font.


comment:
Make sure you are only using Roche colors. I saw several shades of green throughout.


comment:
Let's be consistent with clicking the arrow to slide over instead of pressing tab key. It happens in this sim (also update anywhere else it is tab)


comment:
8/11 - when I put the notes in and click enter, nothing happens


comment:
The highlight when you rollover 13:05 also highlights 13:25


comment:
After I add 200 and press enter, what is supposed to happen? Nowhere to go. I clicked a few times and got sorry that's incorrect. then it advanced to my sim results screen after a few seconds.


comment:
When I click continue after sim, this is not the screen it should come to. After all sims are complete, should get the results screen where you see quiz results and sim results


comment:
10/14 - there's a yellow box for a few seconds around the page title


comment:
I feel like our learning agent shouldn't have the clipboard in his hand.  He should be going through a couple of different poses though, through the voiceover since he is explaining to learners that there is a process.  So instead of clicking a thought bubble to learn more, we just have them click a button instead to see the installation process mapped out.  Eliminate the thought bubble.


comment:
I had to walk away from my laptop while I was on this screen, and the popup text for step 2 disappeared while I was gone, but the x in the corner of that textbox is still here.  I think the text should stay indefinitely on screen until another item is clicked.  Check to see if this applies to the other popups for each step in the installation process on this page.


comment:
This is a TON of voiceover with nothing on the screen.  Need to determine what other elements we can add or visually change our learning agent's look as he's explaining things. Could be a combination of the two. Perhaps there are a couple of bullets we can add with the major points of the voiceover?


comment:
This screen is confusing with the numbered circles.  Can we make them just circles without numbers?


comment:
Maybe the numbers appear as each item in the list is clicked.  I also notice that the text boxes time out, leaving only the green x in the upper right corner that says after the rest of the text box disappears.  Text should stay on screen until another item is clicked.


comment:
Change (D.I) to (D.I.) for #3 text. Text disappears too quickly on this screen.  Fix all.


comment:
Move Sonee down to be flush with blue/green pattern bar


comment:
Transcript sentence 4 - reword "If this feed pump is being placed in or removed from service" (remove the 2nd is). Audio also doesn't match this sentence as written in the transcript now.


comment:
Transcript - last sentence - its not it's


comment:
The lightening bolts feel all over the place. Maybe one for each resource that pulses on and off?


comment:
Yes, this is Ken the Analyst in #8. Change to a different photo here


comment:
Coal definition - neither answer option works


comment:
When the text disappears and I click on the item in the list (on the ipad on the screen), the text doesn't automatically reappear.  Instead, I have to click the item before it, then click the item itself again to get it to reappear.


comment:
From previous screen to this one, Sonee is in the same pose but moves over a tad, which made it seem like there was some kind of jump. Either make her in the same spot or use a different pose here.


comment:
2nd sentence - This increases wear and tear, as well as as..." (add comma)


comment:
Can we make one of the incorrect answers a little less of a dead giveaway?


comment:
I feel like for the Adequate Space popup we should include a picture of the analyzer and illustrations showing how much space around it is required.  Right now, it's sort of a wall of text and difficult to visualize.


comment:
This woman is Patricia in course #8 - change to a different woman to be Diane here.


comment:
For environmental controls, can we zoom in on the thermometer/thermostat and show them what the acceptable range is on there (along with the text popup)?


comment:
The wording of the instruction is awkward.  Change to "Click each item below to learn more about what materials need to be on hand prior to installation."


comment:
2nd answer option - "Express his concerns to his merchant group." (add the word "to")


comment:
Can we show pictures/illustrations of these items at the same time as the text popups?


comment:
This woman was Maria in course #8... change for a different person to be Elena here.


comment:
When the text timed out for "tools" the picture didn't!  Which is okay, because both should remain on the screen until another item is clicked.


comment:
Are these really tools for installation?  I would not have guessed...


comment:
Lighter blue box overlaps the blue/green pattern bar


comment:
If every item is verified on the list, and it appears in the lab setting, then the last popup n this screen makes sense.  But, since I'm not seeing the items it doesn't make sense that they are "all here."  Maybe we need to adjust the wording?


comment:
Config_Strt tab - 2nd sentence - "...brought back online within a short time window..." (add a)


comment:
Before the text box appears on this screen, can we have the learning agent in a different position?  I'd like to see him change a couple of times as information is added.


comment:
If this is the lab manager, he should be in a lab coat.


comment:
This is Rhonda in course #8. Needs to be someone else here.


comment:
Intro text - move up... it is down much further than other screens here.


comment:
Change the last bullet to "Provide your contact information to the lab. You are the point person for interaction with the shipper, not the lab."


comment:
I think instead of showing a pic of the lab manager, we should show our learning agent, since it's his voice we are hearing.  IN this case, ignore my first comment about the manager needing a lab coat.  We just need our learning agent back!


comment:
cobas should be bold and have the r-ball


comment:
This is Javier who is one of our main learning agents for the curriculum... need to use a different person here.


comment:
We aren't dragging items to the lab -- we're dragging them to "the box below."  There are two options here: 1- we can change the text to "drag the items required for installation to the box below." OR 2-we can provide pictures of the items (when you rollover each picture, the item name appears) and have them "drag the items required for installation to the lab"  The items could appear in the white box and you drag them out to the lab.  I like option 2 best, but don't know if you have all the pictures.


comment:
What is UPS?  This was not anything required earlier that I can recall...


comment:
When I click the return to course button it takes me to the screen just prior to this one with the learning path on it.  Should it take me somewhere else?


comment:
1st answer option - capitalize e in Entity


comment:
Maybe "return to course" should be changed to "complete course"


comment:
2nd answer option - "in-hour" hyphenated


comment:
Update the directional copy to this (because there are now more than 5 items): The purpose of the pre-site inspection is to make sure the installation site meets requirements.


comment:
HT, if you want to change the copy on the box appearing with the "continue" button, you can revise to say, "When all these items are on hand, you're ready for installation."


comment:
Alternately, we could have both the lab manager and the FES on the screen. Whichever. But I agree with Jen, that it does seem a little strange to only see the lab manager when the FES is talking.


comment:
yeah -- the problem we talked about before, HT, with the wrong version of the resources screen, is still happening. We aren't getting navigated to the right version of the resources screen, we are seeing the one a learner would go to mid-course if they were to visit resources.


comment:
font in clouds and in storyline shell (course title, feedback, menu) should be Futura


comment:
Course title in storyline shell - "Completing the RDT alpha"


comment:
Last paragraph - MasterFile - no space in between


comment:
Last paragraph, 2nd sentence - The way this is worded makes it sound like it is because of the employee that one generator takes 30 mins to startup and another takes 60 mins - like he is just slower. But in reality it is the generator itself...maybe adjust so it reads "At a plant, maybe one generator can start up in 30 minutes, while another takes a full hour."


comment:
No next button appears after the animation/audio ends


comment:
Transcript button is not in the right spot - it should be down further, and I believe left a little bit - look at where it is on the Setup page


comment:
Transcript and blue box on screen - should be RDT not RTD


comment:
MasterFile box looks pixelated... I can give you a higher res one


comment:
Transcript - MasterFile with no space (2 instances)


comment:
Transcript - text appears before box slides up - should be grouped so it happens all together


comment:
GLOBAL: Transcript button placement - match to Setup page


comment:
OMS - dude in box is cropped off and the others all go all the way to the bottom stroke of the box


comment:
RDT box - perhaps we can put a little icon of a spreadsheet here so it isn't just a blank box?


comment:
What should happen after audio is done playing? Is this screen over? If so, change blue directions to click next directions and make next arrow visible.


comment:
Ignore Christa's comment on the last paragraph, 2nd sentence for now. We'll let the SME's decide since the wording reflect's Cindy's wording exactly.


comment:
The image of the shopper doesn't fade smoothly with the teal box background.


comment:
Text "Click on the links..." should appear as directional text - blue, bolding, etc.


comment:
There are storyline player buttons showing in the shell on this screen (<Prev, Next>)


comment:
GLOBAL: MasterFile (no space). I'm going to quit putting this edit in - do a find/replace for the whole course.


comment:
Move the black text for 2nd and 3rd links up more so they are closer to the associated blue link text


comment:
There are storyline player prev/next buttons on this screen too


comment:
At time point B, the directional text changes to "Click the right arrow to continue" rather than "Move the slider again..."


comment:
T-10 popup - MasterFile (F should be capitalized)


comment:
When you rollover the icons you see the name of the color, but you click to see the description. Can we simplify it to only be a click to see both the name of the color and the description?


comment:
Storyline Prev/Next buttons showing on this screen too


comment:
Gray popup should read "For CAISO to fill out."


comment:
Feels weird that there are no rollovers for "Forbidden OPR Region" and "Regulation" - should we gray these out/delete also?


comment:
Transcript Sentence 3 - Change to "It's a single stage generator, rather than a multi-stage one."


comment:
Bullets should animate on as related VO is spoken


comment:
Notebook text is onscreen before the VO starts. Can we have the individual bullets appear as they are mentioned in the VO?


comment:
This screen is missing the "room" background that has a wood floor


comment:
Missing intro text from script - "I've got a new RDT open and it's time to fill out all the required fields. Let's get started!"


comment:
Should see Resource Owner LLC, SC12, JOES_1_UNIT entered in as they are spoken in VO


comment:
Popup box at 13/54 has "turbine" misspelled.


comment:
6/54 - blue box in Captivate and audio - no "the" before CAISO


comment:
6/54 - blue box in Captivate - CAISO not CA ISO


comment:
14/54 - Should read 48.6 as "Forty-eight point six"


comment:
15/54 - VO states "between columns W and F" when it should say "between columns W and AF"


comment:
I kind of feel like we should split this out into a few captivates for the different tabs so learners aren't watching this for so long with no break. For See Its in the other application courses we've done so far they are broken up into various pieces with the Edwin intro thing between each


comment:
52/54 - Can we include the link inside the teal box with the hyperlink text as "MasterFile User Interface Guide"


comment:
53/54 - "Intertie" is mispronounced, and should be like "in-ter-ty"


comment:
53/54 - popup box when Upload button is highlighted - second sentence - "including" misspelled


comment:
"Click here to continue" at the end does not let me go to the next screen.


comment:
Same comment as the intro to the the See it in action, have notebook text appear as the VO mentions it.


comment:
Change intro text to "Click Play to try it out."


comment:
53/54 - blue box in Captivate - extra spaces after first sentence


comment:
Ignore my previous comment on the intro text. Change it to "Click Play to take a look at the completed RDT and fix the errors."


comment:
15/17 - I wasn't able to enter any information in the Segment Number column. When I clicked the first cell, the numbers automatically adjusted. Was that intentional, or am I supposed to enter the correct order here?


comment:
15/17 - When I clicked on the 1st Registered Cooling Time cell, the number automatically adjusted to 0 rather than accept an entry.


comment:
17/17 - Popup box at the end needs a space between "This" and "RDT".


comment:
Also the same note as in See It - "It's a single stage generator rather than a multi-stage one."


comment:
16/17 - I thought we agreed that it makes sense to remove the last step where the start-up time and start-up fuel are identical and therefore redundant. Let's remove that step since it's not really clear what's going on here. Change the 3rd segment start-up time to 45 and the start-up fuel to 18.


comment:
6/17: Green box - remove large space between "Prime Mover Technology:" and "Steam Turbine"


comment:
See it in action and You try it module rollovers should be grayed out just like the Make the connection rollover.


comment:
9/17: Orange box - extra space between "the" and "data"


comment:
Transcript, sentence 2: add a comma after Heatrate


comment:
Transcript - 2 spaces after 2nd sentence


comment:
3/10 - Answer option 1 is just "Answer" - Dennis - what should it  be?


comment:
Global on multiple choice questions - put the Submit button it one consistent place... maybe lower on the screen and centered


comment:
The menu show that there is a duplicate slide for Module 2: See it in Action.


comment:
Ignore menu comment - just change the title to "Module 1: Make the connection" in the Menu dropdown. Change "Back to basics" to "Make the connection" onscreen.


comment:
To Christa's comment - question 3/10 - Change the word "Answer" to "Refer to the RDT Definitions Document"


comment:
The questioning numbering in the header doesn't match up. I was on the 6th or 7th question and it says "Question 11 of 10" at the top.


comment:
Once the data is entered for Sim 1, the data boxes disappear, and I can't advance to the next simulation.


comment:
I am only able to enter data for the Resource tab, I can't do anything to test the Heatrate or Startup tabs.


comment:
Unreviewed is spelled wrong in paragraph.


comment:
Fix the break so that cobas isn't off on a line by itself for the third check meter popup.


comment:
Check all the popups and be consistent with how you write "unreviewed" sometimes you write it un-reviewed, and sometimes "unreviewed". I think it should match what is on screen.


comment:
the third time you click "Activate" the highlight is up and left of the button, not on the button.


comment:
I never saw you click or highlight the warning link. (Could be the office wi-fi)


comment:
Opening audio, the "Hi Jill" gets cut off right now.


comment:
big pause before "right, and what happens" then Jill's response is really clipped close to the audio. It needs to sound more natural.


comment:
the strip lot and code key faded on long after she mentioned them


comment:
need to take out registration symbol that shows up after cobas towards the end of the animation.


comment:
remove registration symbol in on screen text after cobas.


comment:
when you zoom, the transcript just randomly disappears


comment:
still glow instead of green with white text.


comment:
Steps 7 and 8 are confusing as written. 8 should be first as it says stored while blood is tested.


comment:
I found it hard to see what section i was up to as the previous modules are still highlighted and found myself clicking on modules already taken. Maybe just me as "poor" navigation skills!


comment:
can we add a comma before the and and insert "she" before is after the and? It just reads a little funny right now.


comment:
the clipboard still fades off after I click the first option on the screen.


comment:
let's go ahead with the edits from the spreadsheet please


comment:
offload popup - last line drivers is missing the r


comment:
Is there supposed to be incorrect/correct feedback here? I'm not seeing it


comment:
server not communicating popup - change LIS to say host/LIS to mirror edit made on main screen.


comment:
communication popup - change the to this in the first sentence.


comment:
Suggest "vein to vein" vs. "arm to arm" process if referring to flow of blood.


comment:
Refer to other slides for wording in steps.

Step 6. Screening for infectious diseases includes NAT. Therefore remove "and NAT".

Step 5 and 6 can occur in either order. Processing into components and testing can occur in parallel. Viewer should be able to place in either order.


comment:
Overall liked the program concept and interactions.
The Transylvania theme though is trite. Blood bankers get tired of vampire associations.


comment:
When you roll over the "Defining resource types" before the other two, the description doesn't display.


comment:
Change the description for "Defining resource types" to say - "Learn the difference between a single stage generator and a multi-stage generator and the impact of non-operable regions within their operating capabilities."


comment:
In front of the words "bids" say "base schedules and"


comment:
MSGs configurations are registered in the master file just like the single stage generators.  This needs to be stated.


comment:
Take the word later off at the end of the sentence


comment:
Take select all that apply off the top line


comment:
In positive feedback take off a lot and fix isn't. random access is like hand-washing dishes. You spend time standing at the sink and wondering if.... Also change to "Constantly feeding the instrument, QC demands, and recalled results results.....


comment:
Why do we automatically assume the customer is running CT/NG and HPV? The first question the rep should ask is what assays do you currently run on your c4800 system.


comment:
in reagent bay pop up there is a hypen on the last bullet.. The others are em dashes


comment:
Minor stuff - 1st bullet - replace "install" with "installation" since we use that word in all of the other bullets.


comment:
I got the continue button before I clicked MTU input and almost missed it.


comment:
Reword: The full traceability of the cobas 6800/8800 Systems is superior due to the ready-to-use reagents, that require no manual preparation, and are tracked with Radio Frequency Identification (RFID) while consumables are tracked with barcodes.


comment:
On Urine Test, delete first instance of ul.


comment:
When I got to this screen, the audio was not working.  The audio icon in the corner is flashing, but there is nothing on screen other than our learning agent and background.


comment:
An MSG would not be a steam gas generator and a hydro.  Please change this example to have a combustion turbine and a steam turbine.


comment:
Concerned that we provide an example of MSG configurations (with an FOR or "dead zone") but we don't have an example of a single-stage generator with an FOR.


comment:
The signs that Sonee is holding up should be "single stage generator" and "multi-stage generator".


comment:
We should probably have a discussion about the whole concept of this animation, changing it to a discussion of single-stage vs multi-stage generators.


comment:
Change the first sentence - "FORs" should be single stage generator.
In the second sentence take out the word "feed pump".
In the third sentence - "This resource has a secondary feed pump that creates an FOR..."


comment:
The reference to FERC is irrelevant.
Change the script to say "The benefit of having a resource as a multi-stage generator is that you can capture individual start up and operational costs separately for each configuration."


comment:
Please clarify to us what the solar panels, the plant and the transmission lines signify in the graphic.


comment:
We need to refocus the "Name the resource" questions.  Let's set up time to discuss this.


comment:
Change the third tab from "MSG resources" to "Completing the RDT"

Change the description to say "Learn how the Resource Data Template relates to single stage and multi-stage generators."  

Remove the last sentence.


comment:
Change title to "Completing the RDT: Multi-stage generator"

Add another page that shows how to complete the RDT for single stage generators with FORs called "Completing the RDT:  Single stage generators with FORs".


comment:
Change the second sentence to say "It tripped and has a registered one hour minimum off-line time but in reality it can be returned to service within 4 minutes."


comment:
Change "Bids in configuration" to "Scenarios" or something else.  These don't have anything to do with bidding.

Change the name on the file folder to "Scenario 1", etc.


comment:
If you select the wrong answer the "Sorry that's incorrect" box tells you what the other wrong answer is also.


comment:
Please correct the first sentence.  "I've submitted bids for these configurations:"


comment:
We need to fix the second selection.  There is no such thing as an "emergency bid" and the "Sorry that's incorrect" implies that it is a real thing (maybe in another situation).


comment:
See above comment above.  Another option is to say that there is no such thing as an emergency bid.


comment:
Change the third selection to say "Contact the RTMO.  They may determine if it's appropriate to take the resource offline or create an exceptional dispatch until the following hour's base schedules can be adjusted."
This is the right answer.


comment:
This will need to be corrected based on our previous comments.


comment:
make the xx 08 - this is a global change at GM. The XX needs to become the current month.


comment:
linearity should be lower case in the transcript here.


comment:
transcript has extra space between Alarms and alert, at the start of that line.


comment:
1x2ks popup - last line know should be known.


comment:
in testing, I was able to replicate Yi-Chun's issue. The stars required me to click. They changed state (the red bullseye got darker) and I had to click again to move on.


comment:
don't murder me, but Host was capital H in another captivate in this course. Let's be consistent and make this one capital too.


comment:
the mouse click for "reviewed" from that drop down box happens in the middle of the screen and not on the menu.


comment:
we keep saying bogus and the screen says "unknown patient." I think the audio needs to be re-recorded. Matt, can you confirm if I'm right by looking at the beta files?


comment:
the congrats, click continue message never showed up on this screen


comment:
In second sentence change "Collecting metering data" to "Collecting meter data".


comment:
Second paragraph - change "ISO Metering entity..." to "ISO Metered entity" and change 'scheduling coordinator metering entity" to scheduling coordinator metered entity".


comment:
Third paragraph add the word "ISOME" in front of "certification process".


comment:
In the fifth paragraph change the last sentence to say "If there is no local regulatory authority or LRA, all of this pertinent information should be sent to the ISO for review and approval."


comment:
In the sixth paragraph, second sentence, change it to say "SCME's are also certified by either their LRA or the ISO in..."


comment:
In paragraph eight, replace "metered" with "meter".


comment:
Paragraph nine change the word "metering" with "meter" in both places.


comment:
Paragraph ten, change the word "metered" to "meter".  Also remove the words after the last comma.


comment:
Paragraph eleven, replace "metered" with "meter" in both places.


comment:
In the paragraph referring to Rules of Conduct, remove the words "any possible".


comment:
On the graphic showing SCME or ISOME change the word "metering" to "metered"


comment:
On the graphic showing participating and non-participating, take out the checks and the "X".  Change the "non-participating" label color to something other than red (seems like they've done something wrong).


comment:
On graphic showing meter data and rules for ISOME and SCME change "Entity" to "entity".


comment:
On graphic, change step 4 from "Metering rules" to 'Submitting SQMD".


comment:
Some SMEs feel the meter icon is too much like a car odometer and not a "meter".  We will send you some ideas of what it should look like.


comment:
Checklist feedback:
 Please change the 3rd bullet from Please specify your SQMD data submission methods to ISO, MRI-S UI or API to Please specify your SQMD submission methods to the ISO (e.g. MRI-S UI or API)"


comment:
When the ISOME explanation is displayed, leave the SCME information on the screen.


comment:
SCME verbiage should say "SCMEs are responsible for collecting and submitting  meter data. In order to validate that their resources are accurate, they use schematics, (including single-line diagrams) depicting the generating units, instrument transformers and the location of revenue meters. They will also need to identify the devices used to collect the data. All SCMEs must ensure that their  physical meters meet the LRA guidelines, or meet or exceed ISO standards."


comment:
On the ISOME explanation, replace the last sentence to say "ISOMEs must use an ISO certified meter and have an ISO authorized inspector review and inspect the facility."


comment:
On the ISOME explanation change the word "verification" to "validation".


comment:
On the tabs that are title with the word "Statement" or "Settlement"  replace with "Settlement Statement" (do not delete the timeframe, e.g. T+3B, T+12B etc..


comment:
On the T+3B tab wording remove the last sentence.


comment:
On wording for T+8B, remove comma after "Actual SQMD" and add parentheses around (ASQMD).  Repeat for ESQMD.


comment:
On T+12B tab change the scenario wording - "If there is no scheduling coordinator meter data submitted and there is a schedule..."


comment:
Suggest highlighting the tab you are currently viewing.


comment:
On wording for T+55B What is it? - remove word "is" after T+55B and remove the comma after ASQMD.


comment:
On T+55B change header from "Scenario" to "Scenarios" and place a "a." in front of paragraph one and "b." in front of paragraph 2

Also change "Impacts" to "Impact".


comment:
On T+55B tab under the Impacts, change the word "further" to "additional".


comment:
On the T+172B tab change the wording under "What is it?" replace the words "or else be subject to" to "to avoid"

Add the word ", respectively" after the last word "data"


comment:
On T+9M tab, move the second paragraph under "Impact" to the T+172B tab as a scenario.

Reword the "What is it?" to "A rerun settlement statement is published by the ISO at T+9M based on any ASQMD submitted by the SC after T+48B and by T+172B".

Correction to previous comment - on the Impacts, do not move the second paragraph to the T+172B Scenario.  Instead move both of the T+9M impacts to T+172 impa


comment:
Upon further review, everything that is a "Scenario" is really an "Impact".  Move everything that was under the "Scenario" headings to the "Impacts" headings.


comment:
On T+172B tab, the Impact language should be move to "What is it?"


comment:
Move the "Meter data submission & timelines: How SQMD is made" prior to "Meter data submission & timelines: doing the work"


comment:
change "evaluating to "estimating" in the script.


comment:
Some identified that the check boxes by Joe's legs seem to be distracting.  Can we move these somewhere else?


comment:
On the 3rd question, change the second answer to say "No. He should keep the original data to avoid Rules of Conduct penalties."


comment:
Does the audio say "Patient results management" or patient result management? I'm just trying to match up the translation text.


comment:
Sorry if i'm just now catching this, but for the incorrect last choice stays turns green, even after I try again. Is there a reason for this?


comment:
Agree with KNH - This activity needs some adjusting.


comment:
Near the end the word "the" is repeated on screen in the yellow text box. If you have determined the the (should be that the)


comment:
This captivate seems a bit behind in the beginning.


comment:
Let's use a calorie example instead of the fat grams.


comment:
Please add additional visuals to this animation.  Once we get to the last paragraph and start talking about the RDT we would expect a different visual on the screen, perhaps something we've used in other CBTs.  

One idea is to have two operators in front of terminals (there is a visual like this in "Get Ready to Participate") with start up times over their heads - one with 30 minutes, one with 60 minutes.  The 60 minutes could have circle with an X through it.


comment:
In the explanation paragraph, add the word "resource" between "capture" and "characteristics".


comment:
After "Analyzer Baseline Checklist" add "(often referred to as the ABC checklist)"


comment:
Application access should not link directly to the PDF but rather to the Application Access page.  The screen provides instructions on how to find the guide once you are on the screen.

BPM wording - change this to "Look for the Market Instruments BPM"


comment:
Text in speech bubble should remain on screen until the learner clicks continue.


comment:
Remove the sentence starting with "From start to finish..." and add "The timeline below represents a typical startup process.  The actual timing will be customized for each new entrant."


comment:
Let's add a description for each of these steps that provides the WIIFM.  For example, have the text box start with "Gather Information:" then say "Gathering information provides you with details about the problem from a number of perspectives." Then have the bullets after.


comment:
Identifying the most likely solution gives you a starting point to fixing the issue.


comment:
for Try it - See if your solution works.  Try it using the ABC Checklist.


comment:
Change the 13 month verbiage to say "New participants submit a sample RDT for each type of resource...."


comment:
Test it - Testing your solution confirms that you've resolved the issue.  Test it using the ABC Checklist.


comment:
If it doesn't work - If it doesn't work, you've at least eliminated one potential solution, and can re-examine what you know and gather additional information. (bullets)


comment:
Change 12 month verbiage to say "New participant submits first draft of the RDT containing all of their resources.  The ISO reviews the RDT with the new participant to make sure all information is correct."


comment:
If it works - Congrats!  You've resolved the issue.


comment:
Change 11 month verbiage to "New participant submits final RDT."


comment:
Change Go live verbiage to say "The new participant may continue to refine the RDT in preparation for go live."  Add an additional paragraph "Remember, the RDT is a living document.  Participants will continue to use it to report resource changes to the ISO even after go live."


comment:
Cell rinse levels are not part of the list, and if we're going to call them out separately, they should be.


comment:
Not seeing a chart when I click the circle for "This chart is used in photometer evaluation."


comment:
Why do we only have audio on this last screen?  If we truly are using speech bubbles throughout, then we should use them here, too.


comment:
Again, the audio here makes no sense if we aren't having it throughout the course.  Use speech bubble instead.


comment:
Change the explanation to say "Over time physical characteristics of resources may change and an RDT must be submitted to update the Masterfile information.  As an example, new equipment may change the capacity of the resource.  This timeline covers the RDT change process."


comment:
In the box that begins "ISO review and confirms..." add quotes or italicize the words "approved" and "validation error."


comment:
Add a period at the end of the "Let's take a look..." sentence.


comment:
If you click on the icon you will not see the entire explanation.  Instead it should say "Hover over" instead of "Click"


comment:
The bullets are not aligned on this page.

Change the second bullet to say "Generator is gas-fired"

Remove the third bullet.

Change the third sentence in the script to say "It is a gas-fired resource."


comment:
Change introductory wording to say "I've got a new RDT open.  Let's start with the Resource tab and capture the basic characteristics of my resource."


comment:
Change the word "biases" to "conforming" on the screen and in the script.


comment:
On second bullet change "decrease" to "decreasing"

On third bullet say "One transmission line relays, suffers damage, and is unable to be returned."


comment:
Change "All normal minus one" to "Normal minus one" on screen and in script.


comment:
Remove the word "massive" from the script.


comment:
Change the word "market" to "interconnection" in the second sentence of the first paragraph of the script.


comment:
Change the third sentence in the first paragraph of the script to say "It is a critical way to view the market and displays near real-time information."


comment:
Bullet three in the script should say "My resource type is a generator.  Always select the resource type appropriate for your situation."


comment:
Add to bullet "Maximum means that the market will not dispatch the resource above the defined value."


comment:
On the PTEST bullet.  Add "PTEST used for manual dispatches that don't fit within the other instruction types."


comment:
Add a bullet before the last bullet that says "This manual dispatch will be executed during the next market run."


comment:
On the "Click here to continue" it's not clear that you actually have to click on the word "here" rather than just somewhere within the box.  Can we make this clearer?


comment:
Change the first sentence in the script to say "In this example I'm choosing..."


comment:
After "Now I need to do the same thing for both the RTPD and the STUC as I did in the RTD market interval." delete the rest of the script until the 3rd to the last bullet.  Continue with the animation showing the user filling in the screen.  You may be able to speed this up.


comment:
After "These prices are all over the place!"  add "Look at the price spike in the second row between 13:20 to 13:30!"


comment:
Change "pre-determined operating procedures" to "changing system conditions".


comment:
In the second sentence of the script remove ACE add the word "advisory" before LMPs.

Change red sentence to say "As long as this percentage is within limits, then the market looks good."


comment:
The BSAP information is out of context.  Let's remove it.


comment:
Change "in nearby BAAs" to "within my BAA"


comment:
Change the introductory sentence to say "Let's do a quick recap of the process."


comment:
Change the script first sentence to say "First I returned the ACE back to pre-disturbance conditions and then adjusted for a new N-1 value as soon as possible."


comment:
on the first answer change "once" to "when"

Change the second answer to say "There could be price spikes as congestion increases across the market."


comment:
Levey-Jennings chart isn't updated with the new text. Please confirm all of these have been updated based on beta edits.


comment:
Sorry the cleaned meter comment was for the Corrective Action log.


comment:
Correction to my last comment - do not change the second answer.


comment:
In the answers change "Knowing what the location of the ACE means..." should say "knowing what the value of the ACE means..."


comment:
the highlight on all reports doesn't go all the way to the left of the screen shot.


comment:
the comment about the highlight seems to apply to all of the report screens


comment:
PTEST was highlighted before I chose it.


comment:
title - log should not be in () per the screen shot.


comment:
By needs to be capitalized in the title.


comment:
The first thing that happens is you must add a new row.  This is not shown on the "show me" screen and it's not in these examples either.


comment:
need to move the highlight to the left on all reports please.


comment:
cc missing some of the language when you start the favorites section of the captivate.


comment:
Change the first answer to say "consistent across the BA.."


comment:
In the "That's right" box change the wording to say "LMPs should be within a narrow range (within a single column)..."


comment:
Change "market conditions" to "system needs"


comment:
they can't have it as a word document. It should say "delimited text, Excel, or PDF" on screen and in the audio. Also, this is a different size captivate file, is it not???


comment:
Don't get rid of the BSAP section as I suggested above.


comment:
Change question 5 to say "BAAOP may be available in three different environments:..."


comment:
Change question 7 to say "If a generator will be down for less than 2 hours, the load forecast will not have to be adjusted for which market interval?"


comment:
Change the word "options" to "operations" in question 11.


comment:
Question 13 - change the word "market running smoothly" to "system operating securely."


comment:
Question 13 - Change the first sentence to "Normal minus one is also known as N-1."


comment:
Change third answer to say "Calculate and apply the correction factor..."


comment:
On the "That's right" box for answer 3, remove the word "always"


comment:
Third bullet - remove the last sentence.


comment:
It would be better if the cells would be filled in at the same time that the narrator describes them.


comment:
I just noticed that the header for this feedback page refers to the BAAOP Part 2 Alpha although we are currently viewing the RDT CBT.


comment:
It would be better if the cells were populating while the narrator described them.


comment:
There were problems entering comments on the previous page so I'm putting them here:

In the third bullet of the script remove the second sentence.

Instead of saying "for CAISO to complete..." say "for the ISO to complete..."

In reply to the note to the ISO - VO only is fine.

In the script where it says "It looks like I'll need the generation capacity", it should say "It looks like I'll need the maximum and minimum generation capacity."

Please add "You only need to fill out column CH if there is a Y in column CG."


comment:
On this screen - in the intro change "tab" to "tabs"


comment:
In the box starting with "Ramprate numbering is..." the word "segements" should be "segments"


comment:
After the animations we get a blank page with "true" in the top right corner instead of moving to the next slide


comment:
We could not enter comments on the previous simulation so we are adding the comment here - the narration and the population of the cell should happen concurrently and consistently.


comment:
On this page - remove the period in the title.


comment:
Notes on previous simulation:
Intertie is pronounced like necktie, not cup of tea.
Say ISO instead of CAISO
Remove Luann Rivera's name from top right.


comment:
See notes earlier about gas-fired generation.


comment:
The instructions are not clear.  When you enter the simulation the user is not sure what to do.


comment:
There is a lag time after pressing enter.


comment:
Refer to previous comments about gas-fired generation.


comment:
The simulation assumes that there is only one correct order for correcting the RDT, which may not be the way a user would approach it.

Also, resource ID in the fill in is incorrect and should be GENRTR_1 not GENRTR_5.


comment:
At the end of the previous simulation the resource IDs were not consistent.  The displayed GENRTR_2, GENRTR_3, etc.


comment:
See comment in previous simulation about the order of completing the form.


comment:
This screen does not take you to the next screen.

Also it is not complete.


comment:
This screen is not consistent with the others.


comment:
In the explanation change "..a LRA" to "..their LRA"


comment:
Change the question to "If an EIM entity has metered resources that do not fall under the jurisdiction of an LRA, what should they do to ensure that they meet certification standards?"


comment:
On Metering Devices screen add to the beginning of the first sentence "As part of the metering standards...'

After this sentence add:  "For more information regarding metering standards, look that the BPM for Metering found on the ISO website.


comment:
On the title "Instrument transformers accuracy" correct it to say "Instrument transformer accuracy" and lessen the space between the first line and the second line of the title.


comment:
Change ",or CT" and ", or PT" to "(CT)" and "(PT)"


comment:
On the question regarding the CT/PT standards, add the word "the" before ISO.


comment:
In the question for the CT/PT standards, pluralize the word "standard" to "standards"


comment:
On the page for "Resource types"

Change first bullet to say "load is at 5-, 15- or 60- minute intervals

Change second bullet to say "participating generation is at 5-minute intervals

Change fourth bullet should say "intertie is at 5-minute interval"

Change the beginning the question to say "When submitting meter data for a participating generator..."

Change the correct answer to 5 minutes (first answer)

Change the last answer to 5-, 15- and 60- minutes


comment:
On the Resource types screen change the wording on the "That's right" box to the right answer.


comment:
In the question, the second word "Entity" should not be capitalized.


comment:
Ignore the previous comment - instead remove the 2nd occurrence of the word "entity"

In the last answer change the word "in" to "to",


comment:
Change the first sentence to "Patricia works for an SCME.  They have..."


comment:
Change the question to say "Maria's company is a new SCME and she is wondering about physical resource types as she begins to assess her portfolio.  What are the three types of resources Maria should consider?


comment:
In the "That's right" box change the wording to say "Load, generation and interties are the three resource types SCMEs should consider."


comment:
Change the title of this slide to: "Meter data processing timelines:"


comment:
On T+55B What is it?  
1) remove the word "the" before ASQMD
2) remove the period after ASQMD
3) remove "by the SC".


comment:
On the last sentence change the end of the sentence to say "on behalf of the scheduling coordinator for the generator owner.


comment:
When we move the location of this slide we will need to rename it appropriately.


comment:
Change his name to Chef Ricky (no last name)


comment:
Please do a global search and make sure cobas 6800 System has a bold, superscript R ball after the cobas.


comment:
Check subtitles on all questions. The numbers don't match anymore.


comment:
This is the old question. Please use the new question in the new script.


comment:
This is the old question. Please see script.


comment:
Please check menu subtitles throughout Helping hands. They all say scenario 1. It should be 1, 2, 3, & 4. Also, update the navigation menu to reflect all the new page subtitles.


comment:
Replace the sentence that says "Your timing is excellent!" with "You have the preparation skills of true gourmet!"


comment:
Subtitle should be Preparation is Everything throughout this section. Please change menu headings as well.


comment:
put the cobas p 480 in the background instead of shelves


comment:
put the cobas p 480 in the background of this section instead of shelves


comment:
Please put periods after both feedback statements (my miss!)


comment:
Systems should be capitalized here. Please do a global search. It should always be capitalized following 6800 or 8800


comment:
Please do a global find and replace on both courses: replace ThinPrep with PreservCyt


comment:
Swap the light green with the gray colors on this one. The light green should go with the one that says "This is the perfect..."


comment:
On all these judges, if the person chooses a wrong positioning statement, they should say "I'm not sure this person understands positioning." Please replace the existing statement for all judges.


comment:
I believe the m in multi has to be italicized. It's a branding thing.


comment:
swap the gray and light green colors on this one.


comment:
Disregard the comment about removing the t. This description is wrong. See the new description in the script.


comment:
Try not to break cobas and IT across lines.


comment:
take out "and" before who -- "...figure out how to address it, who should address it..."


comment:
In the popup that begins, "This column shows the order..." take out the second sentence about numbers in red. There aren't numbers in red in this version of the ABC checklist.


comment:
the second arrow to the right, that talks about checking off the step once it's completed--this marker is in the wrong spot. it should be to the left slightly, over the column of selectable buttons.


comment:
change copy slightly -- edit this sentence as follows: "You'll use the other information you've gathered to check the code and confirm who should fix the issue, as well as if it can be fixed over the phone."


comment:
Yeah, the bottom right button shouldn't be there. Also, if you go back to the script, I think I did provide a description for the "Answer" column that can be assigned a button and popup.


comment:
there is something off about how the Explore the Troubleshooting Process button comes in and the Continue button before it goes out.


comment:
should we put a note to roche here, about how we need a screen shot from REXIS for the computer screen?


comment:
could the pic of the core unit/computers just be on the white background, not on the ipad screen?


comment:
in response to Jen's comment - when Jen and I plotted out this screen, cell rise levels were something we'd decided NOT to put on the list, bc they are not a repair; they are just something that needs to be adjusted frequently. So that is why they were called out and not on the list.


comment:
I have asked Shawn for this screen shot.  If we do not get it before alpha needs to be sent, we should include a yellow box note to Roche stating that we need this photo.  The speech bubble should reflect what the notification says too, so we will need to update that as well.  Potentially need to include language in the yellow note to roche that the speech bubble text will include specific information related to the Rexis notification.


comment:
After going through the process screen for troubleshooting (where you click the items in the flow chart), I clicked Menu to return to this screen, and Welcome, Troubleshooting Basics, and Take the Next Step were all green buttons; Using the ABC Checklist was gray.  Take the Next Step should be gray too.


comment:
Just confirming - are cell blank alarms related to a photometer or light path issue?


comment:
Can we make Application problem, software problem, and hardware problem look less like buttons?  I want to click them instead of the continue button.


comment:
Change the question on this screen to "Some problems are more common than others. Based on your knowledge of the analyzer, which of these parts do you think might need to be repaired most often? Select four."


comment:
Can we put a mini version of the ABC checklist on the screen of the ipad instead of the graphic and text?  I know it's going to be unreadable, but that's ok.


comment:
Let's keep the sentence about numbers in red.  Change it slightly so that it says "Any numbers that appear in red..."


comment:
Let's have another image of the actual ABC checklist on the screen here, too.


comment:
Tablet and screen do not fly in together


comment:
Can you make the period in the instructions green?


comment:
8/30 review - there is still a weird blip when you get to "we'll get into the details later" -- like it comes in, then kind of goes in and out really quickly.


comment:
8/30 feedback: let's be consistent on how we capitalize the green headings in the pop up boxes -- lowercase "information" in Gather Information so this is the same as the other headings.


comment:
8/30 feedback: the capitalization strategy in the blue pop up buttons is inconsistent. Can we make everything title case? OR, only capitalize important words.


comment:
Step 2, indicate where to find the pre-site installation documents if not explained further in this course.


comment:
Unfortunately we have not learned how to ship everything at once. Material through TIk arrive at various times prior to install, FES and FAS should indicate this to the account during the pre-site.


comment:
Software comes in TIK, inform to check TIK upon installation and if software is not correct to order.


comment:
Please update the job number to 6603-00-0916


comment:
Let's do a global find and replace for "you've" also and replace with "You have"


comment:
I think there is a footnote in the script that needs to go here. It should be at the bottom of this table, but if not let me know.


comment:
Can we add the rest of the characteristics from the table to this activity? We may need to abbreviate some of them. I realize they get kind of long. Let me know if you need help abbreviating.


comment:
Let's call it the DnX VERIS System here.


comment:
In the sample loading bay pop, can we make the red bay smaller in order to make more space for the text, then divide it into two paragraphs? The part about the QC materials would be a good place for the second paragraph.


comment:
Change second sentence to "Here are some comments from this lab:"


comment:
global replace "You will" instead of "you'll"


comment:
I'm unable to click the sample loading bay after the instructions tell me to do it.


comment:
Can we add a slight delay after Debbie responds before the 3rd parties pop up? Just to give them a chance to read her response.


comment:
Please move the first page's feedback here. Then after finishing the first page of the report just have it say "Nice work! Click Continue to finish the report."


comment:
I got the incorrect feedback when I chose more hands on time, which should be right.


comment:
change second sentence to "Here are some comments from the lab:"


comment:
The clock should move really quick. The 50 minutes should finish before the narration moves on to the reagents. Then the clock can go away.


comment:
Change first sentence to " You have just loaded part of Monday's tests."


comment:
Second column of the table looks mis-aligned.


comment:
Let me know if you need another copy of the table.


comment:
After you choose the right answer, I think this dude should smile, but then Molly should appear to give you the feedback, either by phone or in person. This guy would just be happy that the test is being run. She would give the actual warning.


comment:
change feedback here as with Beckman. Move part 1 report feedback here and for part 1 just say "Nice work! Click Continue to finish the report."


comment:
Need to make sure "All of the above" is always the last choice. In this case, it was third.


comment:
Can Molly's text about "the preferred method" come up after you close the mixed batching popup?


comment:
After loading the cartridges, the image of the extraction bay is wrong. It should show the 4 cartridges loaded in the bottom bay


comment:
Watch for the difference between hyphens and en dashes. there is an en dash after 2-3 tests but a hyphen after evolving. They should all be en dashes


comment:
fix contractions what's and here's and you're


comment:
Can the cartridges just say a large B or A on them? I think that is really the important part, right?


comment:
What is the yellow arrow pointing to? The dossier? That is a little confusing.


comment:
Can we have Ben crisp up this graphic for beta so the words aren't blurry?


comment:
I can't read the label on HCV. Does it have to be yellow? Can the text be black then?


comment:
contractions, that's there's don't doesn't


comment:
I got this screen twice. When I clicked continue I had to load the samples again.


comment:
I wouldn't tell them to load the A on top and B on bottom. Or give them the hint Make them remember it. They get it in feedback if they do it wrong, so it is ok without the instructions.


comment:
incorrect feedback add be after wouldn't and change wouldn't to would not


comment:
on incorrect feedback delete extra space between labs and using


comment:
This says Panther but should be VERIS. Make sure the feedback is correct and just the name is wrong.


comment:
Do they need to get us a real photo? Should we put a note here?


comment:
Change the hypens to en dashes after Virology Assays and CT/NG and TV


comment:
On sample loading bay take out a in front of a reagents are reconstituted


comment:
Are we intentionally using British spelling or is this because of Dewi?  Utilize


comment:
When I clicked no on the reagent size, I got stuck. I didn't get the option to load the other size.


comment:
Should this photo show the CT/NG controls already in place?


comment:
On final screen, delete extra space before Congratuations


comment:
I think I prefer to not have the form show behind this. It looks odd to me. Up to you.


comment:
Ryan, add a note here that they need to provide any edits to the guidelines document. Can we provide that to them in Word?


comment:
I don't think that catheter coil migration interaction is correct. Migration might occur if not sutured appropriately. I'm thinking that either this one comes out or gets reworded.


comment:
In all instances where > is used, include a space before and after the >


comment:
Add to feedback bubble "Green in the Method Column of the Calibration > Status screen causes the Recommended Calibration button to be gray."


comment:
Additional resources - I'm thinking that we need to just somewhow incorporate the waxman paper into the course instead of listing it as an additional reference at the end of the references section?


comment:
Add to feedback bubble "Points displayed in green represent the current day's QC data."


comment:
Change feedback bubble to "The QC > Status screen allows you to order an individual level of control for a test."


comment:
1. Change "Failed" to "failed" for QC failed.
2. Change "can" to "will" in feedback bubble.


comment:
The wording doesn't seem right.  You don't use QC or linearity material to "perform a control".  You might want to stop the sentence after 'material'.


comment:
Update Legal Language - will provide in email


comment:
Step 2, You can find the pre-site installation documents in GRIPS.


comment:
I was trying to get back to the previous video as it seemed like the Continue button showed up before the video was actually completed.  I was not able to get back to the first video.  When I select the back tab, I could only go back to the second video.


comment:
The report name is User Statistics with an (s).


comment:
Step 2 More text for Paul's comments "Be sure to let the customer know that the instrument and Tailored Install Kit (TIK) will arrive in different shipments. The TIK will contain reagents and consumables needed for the installation."


comment:
Tailored install kit - change text description "will be" to "is" sent.


comment:
Tailored install kit. Some items in the TIK are refrigerated (reagents, calibrators, controls etc)


comment:
What happened to the white background for the 3 selections that we were supposed to choose?  I selected the first 2 then the white background went away and the selections were hard to read.


comment:
Could also put something about refrigeration here for TIK.


comment:
Why does the customer have to keep Roche informed when they have a planned maintenance event?


comment:
For feedback Thats right lets also add...requires a dedicated outlet and should not be placed in direct sunlight.


comment:
I will send you updated Resources information via email.


comment:
...analyer. We keep getting "Cell Blank 10X" alarms.


comment:
I still feel like when we are talking about the assays (the lab manager as she's changing poses at the end), we need the speech bubble with bulleted information to call out some of the specific benefits of the assays and highlight the key points of her speech.  No more than three, but maybe one for each pose change?


comment:
Behind the front doors - when you rollover the components, they should be in bold text, like the previous rollover sections.  Not bold is more difficult to read here. Let's keep it consistent in the sections/pictures that follow, too.


comment:
When I click the back button, it doesn't take me to the previous screen.


comment:
I got the back button to take me to the sampler unit screen, but I wanted to re-review the analyzer unit. I should still be able to click on the checkboxes here to review each unit and I can't.  I can only click continue.


comment:
We need to fix the bullets so that they all start with verbs or nouns, but not a mix.  the CFAS and both of the controls need to be fixed. If you need me to provide specifics, let me know.


comment:
Why is the feedback right-justified?  Let's left-justify to make it easier to read.  Thanks!


comment:
Can you bold the "5-position racks" text?


comment:
When I rollover the black calibration rack, I see a textbox that says "calibration rack".  None of the other racks have rollovers that ID them.  Either remove this rollover or add them to the other images.


comment:
Check the first sentence for the green rack.  Should it be "...to process the wash rack."?


comment:
Rack trays - we've said the same thing twice.  Let's change this to "Rack trays contain a maximum of 15 racks.  They load the racks full of samples, calibrators, controls, and cleansers in the analyzer."


comment:
When I click the back button on the NEXT SCREEN (not this one), it jumps me all the way back to our learning agent setting up this section. I want to be able to get back here and click to review each of these sections.


comment:
For the picture in the upper right corner of the cleaners in two separate boxes, can you put a line in between them that connects them or make it one big rectangle that captures them both?  The way it is now, I think that new information is going to come up for each picture, when in reality, the same caption appears.  If we connect them, the learner will know that only one needs to be clicked.


comment:
After re-reviewing this, I see that we have called out one of the bottles as SMpCln 1.  Is the other one in this picture SmpCln 2?  We need to figure out what we're trying to show here.


comment:
Change text in 2nd sentence to:  Then the reagent probes dispense the reagent into the reaction cells.


comment:
This screen is a bit of a hodge-podge.  When our learning agent appears with the feedback, instead of graying the previous screen, can we fade out the question, agent, and submit button?


comment:
Or, if you're going to keep the agent on screen, she needs to completely cover the previous version of herself.


comment:
Same feedback as previous screen.  I do like being able to see the question, but the agent on top of agent is distracting.


comment:
Can we have the speech bubbles appear at the same time as the text?  I think they are the same.  Let's bring them on at the same time.


comment:
This sentence is weird compared to the rest.  How about:  The Interactive Simulator allows you to explore the analyzer.


comment:
All instances of HPV and CT/NG will need cobas(R) in bold.


comment:
Change second answer to "Controls are ready to load"
In third answer, remove hyphen in the word reconstituted.


comment:
I think we'd asked for the word "batch" to be removed. 
Reword to cobas(R) 6800/8800 Systems do not require samples to be pre-sorted before loading and will run the correct mix of tests for each individual sample. This results in greater testing flexibility.


comment:
These responses are awkard to read.

< 3.5 hours
< 3 hours
approximately 2 hours
approximately 4.5 hours


comment:
The BD Viper claims a higher throughput than 384 tests/8 hours.

Change second and third sentence:
This is hgiher than most competitiev systems. The cobas(R) 8800 System has an even higher throughout achieving up to 960 results in 8 hours.


comment:
The pop-up box after the question is answered needs to be corrected to match my previous comment (Viper has higher throughput than c6800) per BD's claim.


comment:
pop up for pierceable caps
Correct brand name is cobas(R) PCR Media Tubes


comment:
we talked about using time to first results of <3.5 hours across all training materials to be consistent with our promotional materials. I don't know if this is an old diagram from systems launch that has since been updated. I have sent to the systems team to confirm.


comment:
cobas(R) PCR Media Tubes

change "on" the cobas p 480 to "using" the cobas p 480


comment:
the pop up box is inconsistent with the numbers I entered (it says I was correct but then displays incorrect results). Double check that pop ups match the reference chart


comment:
the person answering has to answer in minutes but some of the data on the charts is in hours+minutes. To be consistent with the expected responses, the chart should also be in minutes.


comment:
Urine in cobas(R) PCR Media

Urine is transferred from a collection cup into a cobas(R) PCR Media Tube to stabilize the sample during transport.


comment:
Cervical specimens are collected by a clinician using a brush or spatula and added to PreservCyt medium.


comment:
Swab specimen in cobas PCR Media

A swab is used to collect specimen from location of potential infection and then inserted into cobas(R) PCR Media to stabilize the specimen during transport.

(Use specimen rather than sample for urine comment as well)


comment:
Urine specimens in cobas(R) PCR Media

Decapping is required
Recapping may be required depending on the laboratory's local SOPs.


comment:
PreservCyt (no "e" after the "v")

I meant to comment earlier that the chart for pre-analytics still says ThinPrep and needs to be updated to PreservCyt.


comment:
cervical specimens in PreservCyt

When the user gets the answer wrong the first time, it says give it another try but it shows which steps were correct and which ones were incorrect so if they need to give it another try, should they be given the correct response?


comment:
Swab specimens collected in cobas(R) PCR Media

(change samples to specimens throughout this activity)


comment:
Same comment as for urine samples (recapping may be required depending on laboratory's local SOPs)


comment:
Simplify pop up box for reagent preparation.

remove ready to use and just keep ready to load
remove text in parentheses


comment:
Change scalability to

Higher throughput with ability to expand is a distinct advantage of the...


comment:
remove scalability

providing you with the ability to expand...


comment:
cobas(R) PCR Media Tubes (capitalize brand name)


comment:
Second option: remove one of the "on"

spend performing maintenance on


comment:
The pop up box for the third choice doesnt make sense for HPV since the descriptor isn't an HPV specimen type.
I suggest removing HPV from this choice as well as the pop-up unless HPV Team provides a better way to word this for the HPV portion.


comment:
the pop up boxes for choice 1 and 3 are reversed


comment:
correct brand name for CT/NG in first option


comment:
the first box has a partial sentence after the HPV statement ends. Remove this partial sentence


comment:
fonts for each choice is different. make fonts consistent and large enough to read easily


comment:
As a reminder, correct branding for the tests are:

cobas(R) CT/NG
cobas(R) HPV
(no Test or Assay and no 6800/8800 in the name)


comment:
second pop up

cobas(R) PCR Media Tubes

remove recapping as this is lab specific


comment:
change scalabality (see earlier comment)


comment:
second option - remove scalability and just say ability to expand


comment:
Pop up for 3rd option reword

While this is true, higher throughput and minimal hands on time are a better way to position our tests against Abbott.


comment:
change truly ready to use to ready to load


comment:
First option - suggest rewording - it is awkward to read


comment:
first option - change ready to use to ready to load


comment:
Panther can produce 275 results (not samples)


comment:
Use a long dash around the 2 competitor names in para #1. No spaces.


comment:
How many tests... BD
Remove BD before Viper LT
Remove BV before Viper XTR
Remove TM for Viper LT (or you need to be consistent with TM and (R) for all products)
CT/NG for Viper LT rather than CT/GC
Lower case T in The before BV


comment:
Is there any way to split para #1 from the rest of the page. So they read para #1, hit a continue button and then move to the dishwasher analogy?


comment:
... so you have a clean dish when you need it.
It can feel like all you do is wash dishes all day.
You are also using a lot more hot water and dish washing liquid.


comment:
Change "Mixed Batching" to "Mixed Testing" in the headline and 1st para.


comment:
1) Reword Molecular to "Typically only 2-3 tests"*
2) Move "- when there are more... categories" to the footnote and revise as follows:
*When there are more, they are known in advance and in defined categories, e.g. respiratory/gastro panel is only one extraction."


comment:
1) Change "discuss" to "position" 
2) ... but random access comes with tradeoffs.


comment:
Remove "simulate using" and replace with "use"


comment:
click the Beckman or Hologic button to go into our virtual lab and do some research on these instruments.


comment:
Remove Hologic before Panther. In this section I don't think we need the company name next to the instrument since its already clear who the competitor is. But in general, it should be consistent across all products (i.e. for Abbott their name wasn't included before m2000).


comment:
Sample rack image was not the sample rack


comment:
Blue print (red print) is DxN VERIS (not VERIS DxN)


comment:
remove "s" on blueprints to make singular


comment:
1) Change "handle" to "process"
2) Add "& CMV" after HBV
3) The two extraction bays can be configured to hold EITHER Type A or Type B cartridges. Cartridges CANNOT be mixed in the same bay.


comment:
Break para #1 into 2 by moving "Calibration adjusters.. " to a new paragraph.


comment:
Will upload a 4-slot rack image to use in the video where you say you are loading samples and the wrong rack is being shown currently.


comment:
Please add this footer/reference to the bottom of the last 2 pages of the dossier:

*VERIS HIV-1 Assay Reagent Pack package insert, July 2015, VERIS HCV Assay Reagent Pack, package insert, July 2015, VERIS HBV Assay Reagent pack, package insert, July 2015, VERIS CMV
Assay Reagent Pack, package insert, Oct 2014


comment:
Below is some background information about the lab.


comment:
Possible to make the HIV-1, HBV, HCV and CMV labels a bit larger? They are still hard to read for this old lady...


comment:
1) "You already have 4 Type B CASSETTES loaded in the top bay."
2) "You need 4 more Type B CASSETTES for HCV and 4 Type A CASSETTES for HBV."


comment:
Selection interaction of A or B was glitchy.


comment:
After running back (remove "lots" slang please)


comment:
The HIV should have been on the system from the prior day. So the reagent bay should have been pre-loaded with HIV-1, HBV and HCV already. All that needed to be loaded was CMV.


comment:
This implies you cannot put Bs in the top rack. You can put Bs in the top rack and As in the bottom. You just cannot mix them. If you have HIV-1 loaded, it's logical that you would put Bs in the top rack and As for CMV in the bottom.


comment:
Change cartidge to cassette. Each Cassette holds 8 cartridges but you load a cassette at a time.


comment:
Remove the first "Select all that apply:"


comment:
A) The need to return and constantly load samples
B) Complexity of sourcing and running QC materials for the virology assays 
C) They may have to recall the result if the QC is out of range.
D) All of the above


comment:
Reword:  This higher throughput lab needed to run more than 150 tests in eight hours?


comment:
Where ever "VERIS" is in print, replace with DxN VERIS for consistency. This applies throughout the content.


comment:
Please update bullet points to be:
- Explain the difference between exporting from grid and running a pre-defined report.
- Generate a pre-defined report.
- Export filtered screen data to Excel.
- Save a report to later review.
- Mark a report as a favorite.
- Review filter options.


comment:
Remove excessive exclamation marks and question marks in the video.


comment:
Please update header "Welcome: Customize Warnings" since this is for reports.


comment:
singular blueprint at the end of the block of blue text


comment:
Refer to script edits (Word file redlines) throughout


comment:
Refer to Alpha script redlines. Spell out "8"


comment:
Please update running a report from reports menu text to be:

Pre-defined reports do not allow users to modify the data elements contained in the report. Users can use filters to limit the amount of data in a pre-defined report.


comment:
For all courses, please ensure that we use the verbiage "pre-defined report" instead of canned report.


comment:
For data export, please update to be:

When the user exports data from any screen, the user can modify the grid layout before exporting. Data export is limited to 1000 records.


comment:
Use the Report Generation feature of the cobas IT 1000 application to access pre-defined reports. There are many reports to choose from. Allow me to demonstrate some of the most commonly used reports.


comment:
Please update standardized reports to be "pre-defined reports" Let's use the same terminology throughout the courses


comment:
Please update text to be:

LOT Statistics (By Instrument Type)

This report provides a statistical analysis of linearity and control results for all selected lots by instrument type.


comment:
This report provides QC statistics for each instrument sorted by location. The report can be used to compare QC performance between different individual instruments.


comment:
This report provides statistics for all QC and linearity results for the specified instrument type and location.


comment:
Please update question to be:

Jill wants to compare QC performance between two separate instruments. Which report would she choose?


comment:
Please update text to  be:

POCT Monthly Feedback

This report provides a one page summary for each instrument. This summary includes patient result statistics, quality control statistics and Levey-Jennings data.


comment:
Please update text to be:
This report provides a summary of all samples run over the user defined period of time.


comment:
Please ensure all updated report descriptions are displayed when the user clicks on the report again here. Thank you!


comment:
Please update text to be:

Administrators can export reports when they need to provide data for documentation or share information with colleagues. There are different ways to export reports. Click on each orange box to learn more.


comment:
Please update text to be:

Click the print icon to export information from the currently displayed screen to the specified format. Available formats include, PDF, Excel, Text and Preview and Log(PDF).


comment:
Please update text to be:

Navigate to Reports > Report Generation to generate a report from the list of pre-defined reports. These reports can be generated in delimited text, Excel or PDF formats.


comment:
I may have missed it . . . how does the user continue on from this screen? Need to provide button, I think.


comment:
Abbott - what makes your assay unique:

Change c. trachomatis and n. gonorrhoeae to CT and NG.


comment:
don't forget to remove the yellow box asking Roche what resources we would like to add :)


comment:
Can we shade the pop up boxes differently for correct and incorrect answers?


comment:
In the pierceable caps pop up, correct branding for p 480. Should be cobas(bold, no registration mark) p (bold) 480.


comment:
Remove TM or circle R designation for all competitor products. PreservCyt and SurePath.


comment:
Can I still see the table when this popup comes up? I didn't look at how many I needed, if that matters


comment:
On Sample Adequacy pop up: Delete cellular


comment:
Affiliate will not know to use the < sign. Change wording to What is the approximate time to first results.


comment:
The analyzer location text box/callout should remain on screen until the user clicks something else.


comment:
On reference chart: Delete line for SurePath no pre-treatment in both sections.


comment:
Pop up box response 1 and 3 need to be switched.


comment:
On reference chart: add cobas(bold) in front of p 480.


comment:
The blues are different between the lab tech's question and the blue box on the ipad screen. I think this happens on the next screen too


comment:
On reference chart: Add an asterisk after pre-treatment in both sections and add small footer at bottom of page: Not approved for use in the US.


comment:
There is a pretty long delay between his pop up saying good or not good and the feedback. In feedback I'd say You can remove some samples instead of You can do that.


comment:
The title/header on this page is not consistent with the other pages.


comment:
Header different. Change format to match previous.


comment:
feedback: earlier we used higher-throughput hyphenated when it was an adjective modifying labs


comment:
Abbott customer has a pop-up that states "I'm not sure this person understand positioning". It may be a glitch.


comment:
For PreservCyt: Change to Cervical specimens are placed in the PreservCyt container and transferred to the lab.


comment:
For SurePath: Change to Cervical samples are placed in the SurePath container and transferred to the lab.


comment:
Replace heat the sample with remove the swab. This is still an incorrect answer.


comment:
In pop up, change to:
For SurePath samples:
- Add cobas(bold, circle R) sample prep buffer into secondary tube
- Decap SurePath
- Aliquot SurePath into secondary tube and heat
- Recap SurePath


comment:
Change text on Step 5
Should say Handoff to Field Application Specialist


comment:
Use content from the GRFT PM and Ops. Should show two screens for Grips and ISDoc with links.  You can remove trademarking here because it is included in the Legal language under the Welcome page.


comment:
Change Bubble text for Step 1 to say - You will receive an email notification from REXIS regarding an installation assignment.


comment:
Step 5 Bubble add the word hardware here:

....lab manager to sign off and complete the hardware installation.


comment:
Use content from the GRFT PM and Ops. Should show two screens for Grips and ISDoc with links.


comment:
Not sure if this is because is a test to provide feedback but the "next" button is not working.


comment:
I think we may need to insert the word 'may' into the sentence '...but these come with tradeoffs'. It is not guaranteed that random access in general results in the trades off listed. Poor assay performance for example can be corrected by assay redesign and contamination is not a result of random access but of the lack of provision of physical and chemical features to reduce risk.

Encouraging sales teams to make these claims may open them to challenges.


comment:
"Click Exit" is in Arial Black. change to arial bold


comment:
are the references right? i put in random ones in the template. if you used all those, that's fine, i just thought i'd call it out.


comment:
not sure what ended up getting decided for how the menu works, but when i finished module 2, it just took me to the conclusion slides. i didn't circle back to this main menu page to see that module 2 had been changed to completed/blue. from what i remember, i thought we were having them be brought back here, change instructions to click next to finish the course, and then go to conclusion module, but maybe i'm mistaken.


comment:
first popup, make title match the item on the clipboard.


comment:
second popup - make the title match what's on the clipboard.


comment:
second popup - needs to say cobas IT 1000 application in line 3.


comment:
second popup - delete second paragraph. You added the new text which clearly replaces this.


comment:
every other screen, the text box has rounded corners. But this one is straight, can you update?


comment:
correct feedback did not get updated. Last sentence needs to say "As an administrator, you should remind the user to complete the outstanding certification task."


comment:
remove POCT Monthly Feedback that isn't in bold - it got duplicated when you inserted the edit.


comment:
add comma before "and" in last sentence.


comment:
same update here to remove POCT Monthly duplication from that popup.


comment:
the CC and audio don't match the onscreen text at the opening. Ask Matt to update text to mirror what's said.


comment:
continue button needs to appear when you click the first item, per the beta edits.


comment:
course needs to be updated with the new template Matt posted - will have an additional button in the top nav.


comment:
ignore Matt's edit - that was an alpha change he wasn't aware of.


comment:
The new slides/quiz will go after this slide.


comment:
Text/fonts have spacing problems... is it a browser issue? Will it continue/transfer when moved to CHRIS?


comment:
She had a lot of questions... no edit for now, let's see what CAISO says, but I feel like this drags on for a while...


comment:
The transcript closes between each paragraph then you have to reopen


comment:
Can we leave the OMS piece in the background, maybe faded out behind Edwin so we don't just have a plain white screen?


comment:
Filtering options popup - numbers 1-4 on yellow circles are in a different font


comment:
Yellow 1-5 in popup are in the wrong font


comment:
transcript - 2nd paragraph wraps after much shorter line length than paragraph 1


comment:
reword your intro paragraph: A big part of managing site information is managing changes at the sites. In this module, you will face several challenges and determine their potential impact and what the communication plan should be.


comment:
When I come back to this screen, I can't make choices anymore


comment:
if we use these titles, we have to define them. also, in general, i'd prefer we use the more generic titles as we discussed - study manager, site manager, etc. is that possible?


comment:
I'm a little overwhelmed at where to look on some of these - this one for example has 3 chunks of text - the speech bubble one, the note, and the text below. Can we consolidate somehow so your eye isn't bouncing all over the place?


comment:
my preference on all of these clipboards is that you write each statement in a parallel style, using full sentences and active voice.


comment:
I've seen PMin and PMax, Pmin and Pmax, and PMIN and PMAX in this course. I believe the correct is PMin and PMax. Do a find/replace


comment:
The spreadsheet indicates that answer 1 is correct.


comment:
Please include the correct answer in the feedback box. Green rack = Cleaning, White rack = Standard Quality Control, White rack with black bar across top = CTS Quality Control, Black rack = Calibration


comment:
[rewrite] *When there are more tests, these requests are known in advance and are defined in the test order, e.g. a respiratory/gastro panel.


comment:
A lot of colors going on. Can we make the table all white and the text boxes cobas grey? vs. a multi-colored table and weird greenish blue text boxes.


comment:
1) Remove "Poor assay performance" and "contamination"
2) Intro paragraph:  ... but their approach to random access comes with tradeoffs.


comment:
"peek inside the system" (you can't peek inside a blue print)


comment:
1) Title: initial cap "cassette"
2) 1st sentence: initial cap "cartridge"
3) Add (after eight cartridges):  "Therefore, each bay can hold 48 cartridges."


comment:
Pic of sample bay looks messed up. Lines are missing on the left side.


comment:
Add footnote:  "In some markets, Beckman may recommend panels from Seracare."


comment:
Too many "sees" in the opening sentence. 
"...now you have a chance to determine if Beckman's WF claims..."


comment:
Change "this icon" to "the top secret icon"


comment:
We will run the first tests for Monday together, so you can see how VERIS works.


comment:
Remind them what the next 2 tests are so they don't have to go back. Memorization of the schedule isn't valuable, so just tell them in the blue box of copy.


comment:
initial cap on 'cassette' for the description


comment:
Please make numbers digits vs. words. It's easier to grasp a digit vs. word. In this example, you've mixed "4" and "four" in the same paragraph. The only exception to the "digit rule" would be if the sentence began with a number, in which case spell it out.


comment:
Add reminder for "choose B" that you can't mix A & B in the same bay.


comment:
I chose Type B Extraction Cartridges and have now moved to loading samples/controls. The copy says load HBV adjusters but the adjusters available on the right are HCV.


comment:
The exit button does not allow exiting of the module.


comment:
On this question, I selected Install and in the feedback, it says Incorrect, but it really is the correct answer according to the rest of the feedback.


comment:
Wait 2 hours is also an option. It just might not be the best option. Can we have a "kind of right" response vs a wrong response?


comment:
Need punctuation on the correct feedback.


comment:
Assay reagent pack bay only showing HIV-1 and CMV on board in the big picture. HBV and HCV should be there from yesterday (it was in zoom view but not big picture view)


comment:
The final feedback said my score was 100% but that I did not earn the required score to pass this quiz.  :o(


comment:
A cartridges are not appearing in the Extraction Bay in big picture view (we loaded 4 Bs and 2 As)


comment:
I had just finished the section (don't recall which) in the lower left corner (after it told me I got 100% but didn't pass) and when I clicked OK to return to the main menu, it took me here.


comment:
The alignment on the responses isn't right.  Cell and Maintenance are aligned, and Reaction and Reset are aligned.  Need to align all.


comment:
We don't need HIV-1 adjusters unless it's a new lot. Let's just start with controls after reminding them that we already have adjusters on board. 
**We need to load adjusters & controls onto racks on the right and then load racks (as shown here) vs. loading circles onto racks already in the Bay


comment:
Got several wrong, but quiz says I got 100%  and did not pass.


comment:
Same feedback as before, but I completed the bottom middle section.


comment:
I selected subcode for this question (correct) but the feedback indicates Incorrect.


comment:
I got them all right this time and it says I got 100% and did not pass.


comment:
Change drop box's fill color to grey so it blends in with the drag item's fill color.


comment:
Spacing between the 3rd & last item is too close.


comment:
1) Remove "sourcing and" from answer #1
2) "The risk they may have to recall the result..."
3) The correct answer has errors: 
 a) There is a lot of standing at the sink and wondering if I can clean all of the dishes. (remove references to sterile, clean enough)
 b) Remove 2nd "results" in second to last sentence
 c) Add "Their approach to" to the beginning of the last sentence.


comment:
checkmarks don't show up after i finished the modules. After Patient Processing, it takes me to IND menu.


comment:
2nd bullet point "Other tests, like HAI's...


comment:
After completing Day 1, it takes me back to Day 1 first page, not the Menu.


comment:
Change "MRSA" to "MRSA/Cdiff" and make "TB" "TB/RIF" and make the verb "are"


comment:
1) change gotten to had
2) Bullet 2 - "risk of control failures stated on the package inserts and having to recall results"


comment:
Change blueprint to System in last sentence


comment:
Use a long dash to connect "Any remaining reagents would be wasted" to the prior sentence vs. making it a standalone sentence.


comment:
ADD at end of last sentence:  ... or when reagents are introduced to the system.


comment:
We are going to run MONDAY's tests together to see how Panther works.


comment:
Slow down. Hard for Non-native English to keep up. Maybe add some visuals with #s. e.g. 250, 100+2 = 102 -> 250.


comment:
You would have had to wait 2 hours to get to this point (no more CT/NG samples in the bay)


comment:
Highlight the "so make sure you take the reagents off and refrige them every night" copy.


comment:
WE like having the test schedule in the corner. Is it there for Beckman? Can we add for Beckman?


comment:
Assumption: 2 hours have passed (maybe add a clock before we begin this try it section) and CTNG have been run. IF so, no controls would be there for CTNG -- they would have been use.


comment:
NEed to load the circles onto racks, and then racks onto instrument (use white area). iN this case, no rack should be loaded. And CTNG should not be referenced except to say you ran it.


comment:
Need the test schedule. What am I running?


comment:
Why are we loading CTNG again? We ran this during see it.


comment:
1) Insert "their" before random access in last sentence
2) In other words, with our testing schedule can you run each patient sample when it comes into the lab since the Panther can only have 4 assays loaded at one time?


comment:
Re-word intro:  If you ran each test every day in random access mode, what problems would you encounter?

Select all that apply.

2) Change will to may in the last 2 answers


comment:
In answer: you're constantly returning to load more samples, not reagents. You also may need to change reagents, and run controls and calibrators.


comment:
Answer: Need to include the need to run controls and calibrators in addition to prepping reagents.


comment:
Need to reword this one. We will screen shot and provide new copy.


comment:
"VERIS" is in the correct answer -- switch to PANTHER


comment:
WOO HOO.. we finished the Hologic review.


comment:
This answer should be true, based on the feedback. Closed tube = S2 probe.  This is true.  Need to fix the scoring on this one.


comment:
I selected "Activates the purple..." which is correct, but the feedback says Incorrect.  Need to fix.


comment:
Legal Language is not need in both places.  Please remove Underlined Legal Language within the frame.  Participants can access Legal through the header


comment:
I love how this turned out.  Let's change the question to reflect the changes made to the matching exercise.  Change to drag the color status light to the correct description. Note: 1 status light could be used for more than 1 description.  Please wordsmith this if needed.


comment:
We discussed making this a matching exercise on the Feedback for Learning Checkpoint 20160822 updated spreadsheet.  That way the participant could see what each report does.  I have included feedback from  spreadsheet: Change question to a matching exercise   "Match the following types of slide reports to the correct description"                                                                                               Individual Run Report = A report that allows user to print out a single report per slide drawer                                                                                                                                         Case Report = Reports that group runs together either by Accession ID, Requestor, or Date                                                                                                        Consolidated Report = A report that allows the user to select several individual runs and compile them into a single report                                                                                                Batch Run Report = A report that prints a consolidated report of all tests run with the same batch number.


comment:
If we make this a matching description question - I think we could redo the feedback not to include all of the information.  It can we a simply - try again or way to go


comment:
Can we align first and second word capitalization?  Suggested protocols, Controls, Antibody specificity, Regulatory status


comment:
After reviewing all content - A matching exercise has been added - please disregard feedback


comment:
Please remove change question to  should be "When is it ok to walk away from the VENTANA BenchMark ULTRA instrument when performing a Reagent Access Point (RAP)"


comment:
remove critical before error "Click to sign off on a critical error"  should be Click to sign off on error


comment:
Donors don't receive invitations to donate...?


comment:
Can we add either in 1) or 3) about more awareness of blood safety and tighter regulation in developing countries is leadng to adoption of  NAT and serology by chemiluminescence.

For 6): IDT NAT driven more in regions/countries with high HBV prevalence and occult HBV infection in their donor population


comment:
Increased Global Regulations -

Consequence for BC - typo "conform" is misspelt as "confirm"


comment:
Centralization - consequence for BC - better testing efficiency in higher volumes

Consequence for Roche - able to differentiate RBSS solution with automation and CCM solutions.


comment:
The answer should cover space used from pre-analytics to post analytics for the Panther using WF approach.


comment:
where will we incorporate winning the blood bags in this program?


comment:
On the slide dragging required install items to a box below, I have a concern for including locally purchased parts.  There are significant restrictions on what can be purchased locally, and I hesitate to put it in this training without more detail on those restrictions.


comment:
note: the reference labs do not use the Roche A1c control material. Customers may think they have to use the Roche product. Maybe a pic of an external QC source along with the Roche product or even a *note indicating external QC product can also be used.
 
Also, the last statement re each control sounds like the bottle itself goes on the control rack...maybe a pic of the sample cup next to the control would connect the dots.


comment:
Should this say "...Standard QC Rack" instead of Standard Routine Rack?


comment:
According to one of your later slides, you can use a cup or open tube on this rack.  Should that be called out here?


comment:
Extra space after the "W" in Cell Wash II.


comment:
third bullet needs to say "The Implantable System for Remodulin components needed for the procedure."


comment:
audio needs to be updated to say "... anticoagulation plans, the necessary system components, and the.." Since we can't say RIS with the name change.


comment:
Need to update grey section to be "Welcome"


comment:
grey section - Welcome. Title "What You Will Learn"


comment:
Grey section - Welcome. Title - Main Menu


comment:
storyline shell text (course title, menu) and "Click to enter" in the clouds should be in Futura, not arial


comment:
Get started buttons should also be Futura instead of Arial


comment:
Intro text, 2nd sentence - add a comma after shut down "...instructions for start-up, shut down, and transition of.."


comment:
Blue directions - c in connection should be lowercase like it is on the button


comment:
I think the change to the video will be just a glow around ADS, not BAAOP... Right Dennis?


comment:
Blue directions should refer to the "monitor" not the "portal" to be consistent with this screen in all the other application courses


comment:
Are these really different screens? It seems like all this is on one screen... perhaps we should call them sections?


comment:
On rollover the image moves a little down and right


comment:
Popup titles should be in sentence case not title case


comment:
can we align the picture in some way? Matt - You should likely weigh in on this one.


comment:
remove audio, associated buttons, and the delay in the onscreen text appearing.


comment:
Is this and the next 4 screens popups from the previous where you see all the panels? I don't think it is... if that is true, we should change the page titles for each to reflect what is actually on each screen.. so fhtis would be Batch status/Interval display/Alarm management panel


comment:
when you click the fourth element, the onscreen text changes and it shouldn't.


comment:
They gave us a new screen to put after this one. (SORRY!) Need to update the directions in the radiopaque popup to say "Click > to learn about pump alarms."


comment:
then insert new screen - I can send you text and layout.


comment:
vein lifter and catheter are a different font size. can you make them smaller to match the others?


comment:
when you mouse over the main body text, you can click and the text for the Pump shows up.


comment:
can we make the long skinny images in the sutureless connnector popup the same width? looks bizarre for now. Also - Matt, can you do something to make the coloring of those consistent?


comment:
the small note - add a second sentence that says "And for more information about how the pump is programmed during a refill or dose change, visit the Get the Refill Right course." (italicize course title)


comment:
adjust alignment of note at the bottom of the screen so it's in line with the text.


comment:
crop the photo a bit more on the left, so you don't see that line before the doctor's coat.


comment:
I believe the main text shifts when you come back to the menu after completing the first section. - Mostly because it now says Remodulin Implantable System in line two and it should be Implantable System for Remodulin. Do a global Find to make sure that doesn't show up anywhere else.


comment:
add space between 80 and ng in second bullet.


comment:
need to delete the sentence "not selecting..." - should only have what Sonja included in the edit.


comment:
activity why it matters popup - put comma after bouncing


comment:
chart popup - need to make same change to add space between 80 and ng


comment:
correct feedback covers the body a bit - Matt may need to help with layout.


comment:
Add a sentence at the end, before the directions, that says "The catheter length is appropriate for Bill."


comment:
Christa's comment is accurate: only ADS will be highlighted in orange (like it's box color). The highlight from BAAOP will be removed.


comment:
Message panel text (top right): "that were received by ADS."


comment:
Christa is right. Let's replace "screens" with "panels"


comment:
Congratulations feedback box text: Change "BAAOP" to "ADS".


comment:
references at the bottom of the screen need to follow the standard in the template - they have to be a popup/lightbox. Leo's done these as has Matt so they can help.


comment:
same references need to show up on the references page - at the end of the course.


comment:
the background makes the text really hard to read. either increase transparency or add a box so text is on white - Matt, please help


comment:
Add "Select all that apply." at the end of the question. Please do this for all multi answer questions.


comment:
Coordinator response to consent question has typo. 2nd sentence "My jobS is to..."


comment:
same comment re: footnotes - need to be popups from the numbers in the onscreen text.


comment:
risks should be lowercase in the first tab


comment:
your text moves (up/down, left/right) in each tab. can we anchor it to the same xy coordinates?


comment:
make device and implantation on the tab lowercase


comment:
need the reference to be a popup - need the reference number to appear after Trial in the open tab.


comment:
I think the next button should take you back to the previous screen with the anthesia/anticoag buttons, and next there should take you to the remodulin screen.


comment:
I think we need a different drug vial - label says 20 mL - and the product only has 10 mL


comment:
add a new bullet 2 that says "Rinse and fill the pump for use."


comment:
delete the italicized text under the video. now that we show the video, they don't need that.


comment:
video for pump setup needs modification. need to insert a screen of the programmer (I can provide) at the :15 mark. This needs to stay on screen until the line "you are now ready to begin." that audio should pickup with the existing video at 0:16, pass off pump.


comment:
also - Matt clearly sped this up. It has to be slowed down a little and we can just have longer pauses between the audio clips. Right now, it's too jerky.


comment:
remove audio and transcript icons here as they show up in the popup.


comment:
adjust incorrect text to be "Not all tunneling tools can be used with the Implantable System for Remodulin."


comment:
actually, that's cause there isn't a try again button - incorrect feedback has a continue button by mistake.


comment:
title - need "the" before implanted system


comment:
program prime popup - italicize course title in second paragraph


comment:
last menu item needs to be "Complications and Risks" per revisions to section title in word doc


comment:
pump migration popup - port is missing in last line. Also will need period.


comment:
title - let's capitalize during. looks weird lowercase.


comment:
I don't think we need the drug vial on the screen. Matt, what do you think?


comment:
can we move Bill and doc over some? and then make those items you list out bullets, timed to the audio like the opening? Just would jazz up the screen a bit. :)


comment:
Make the references first. Then make the resources second. Highlight the thing that says medtronic to provide link.


comment:
Add a white box behind the text here too - Carolyn can't read the text when it's on an image without it.


comment:
remove second two paragraphs - has to do with a get ready for RIS edit


comment:
update blue text to say "Click Exit to return to Medtronic Academy and complete any remaining training."


comment:
you'll need to update the help and references layers in the master too per the new UI file


comment:
Update speech bubble to:  Reviewing the checklist is just one part of identifying the most likely solution.  You also need to use the other information you've gathered to help determine a solution.


comment:
update speech bubble to:  Once you've identified a potential solution, you'll need to order the replacement part (if you don't have one), then follow the rest of the troubleshooting process.


comment:
If learners get the process correct, need to provide feedback that says, "Great job! You really know the process."


comment:
In the other questions, the statement is bold.  Can you make the "Look here to find..." statement bold?


comment:
The correct response for "Look here to find specific tasks in the maintenance checklist" is the circle in the lower left (wide)column right by where it says "Rinse mechanism disperse... and Detergent 1 volume check"


comment:
weird hotspot at the end of the paragraph that then shows more text?


comment:
text in the red response bubbles looks slightly bigger.


comment:
extra space in the "why it matters" popup after "Placing the  ..." for "Do you sleep on specific side?"


comment:
to kristen's edit: I'd just make the box taller and narrower (so it doesn't overlap the body and extends lower on the screen)


comment:
some of your hover states on the buttons are slightly off


comment:
to kristen's edit: flip the image so the right side is on the left. see if that helps. if not, i'd reduce opactity


comment:
text for "N'Vision Model 8840" popup goes really close to the right edge of the popup box.


comment:
yes, remove photo.

also "click each icon" doesn't really apply, maybe change to "click each button"?


comment:
replace this image with the photo leo has been using where it's the pump sitting on white background with a side view


comment:
not sure if you want to have key words highlighted, but that's the only thing i noticed here


comment:
i think we ditch everything on the right and the purple box and arrow. it will only confuse the reviewer. just put the process map in here with some placeholder body text and the note.


comment:
the text for the third person's popup gets close to the X button. just make the box a little wider, and move the text so it doesn't run so close to the X.


comment:
move your body text up a little bit so that the popups don't run so close to the instructional text.


comment:
popup for Storage area: the intro gray text runs right up against the X. cut it off a little sooner.


comment:
Monitoring Area popup: looks like extra space before "You" in the second line. Also, center align the red text with the images.


comment:
I think the feedback should state what the S1 probe pipettes not the S2 probe. I found it confusing when I read the feedback.


comment:
Will provide new photo. This photo is before system was upgraded. Please provide correct answer in the feedback bubble.


comment:
There is a blue halo around the correct answer radio button. Please removed.


comment:
Change "Preventative Action" in the feedback balloon to "Preventive Action". Please ensure all instances are Preventive Action not Preventative Action.


comment:
Please change feedback bubble to "Leaving Preventive Action checked may result in Purple Reagent Level alarms occurring throughout the day."


comment:
I agree with Susan. I don't think this should be a mandatory interaction but I would like to keep it.  Perhaps somethinglike "to learn more about the pump, click the numbered sections below. Click > when you are ready to continue."


comment:
blue halo on Cell Blank Measurement option


comment:
Need to look at responses for incorrect answers. Right now they all say the same thing about bony structure and belt lines. Should vary depending on what they selected correct?


comment:
1. There is an extra space between the comma and no. 2. Add the following in the feedback bubble "The global Start button then Start must be selected to initiate testing."


comment:
Should Calibration be capitalized for Timeout calibration to stay consistent with the other options>


comment:
add periods to the end of each option to stay consistent with other questions.


comment:
Remove the word "and" in the feedback bubble to create 2 sentences.


comment:
I think we need some rewrite to texts. Suggestions
for the PAH Physician
"As a PAH Physician I evaluation my patient's medical condition and confirm they meet the system implant indications."

for the implanting physicians
As an implanting physician, I provide a surgical consult to assess several factors that may impact a successful system implant in order to determine if the patient is  an appropriate candidate.


comment:
Delete question. It could be confusing to the customer.


comment:
slight change to CSL comment as the only indication is that he is on Remo; stable dose is really a "Recommendation" so 
...he meets the indication for the Implantable System for Remodulin. He has been on a stable dose of Remodulin...
New para...


comment:
Add to the feedback bubble "The C.f.a.s. HbA1c calibrator is loaded in a black rack. Controls are loaded in white racks.


comment:
text mod.
Since the catehter cannot be cut or modified, determine if the catheter length is suitables for the patient's body size. 
Special considerations include:...


comment:
Overall, I struggle with saying this is the "best conversation"; ultimately, everything provided as an option to ask would be appropriate and some things flow better than others, but nothing is really WRONG. Also, her response on consent would lead me to multiple f/u questions, about documentation of consent, PI availability for questions during the consent process, and in this case, ASSENT, as this is a pediatric study and therefore has two processes.


comment:
i think we can use the space a bit more -- group the 4 images and their labels, then scale them up so they take up more width on the page. then adjust the length of your popups and move the submit but to be center underneath them


comment:
make your instructions text box narrower, and move it underneath the red bubbles.


comment:
question for jenn: rather than stashing the response text in the transcript while you listen, could we have that text written in a speech bubble before it moves on? i know it doubles up reading and listening, but it seems weird to have an introduction text bubble without audio from the PI, then you only listen to what they say.


comment:
check that the text boxes in the red or green boxes at the top are in the center. right now they are drifting to the bottom of the rectangles


comment:
ANSWER for jenn: ok, we DO change the speech bubble but not until the next layer shows up with the question options. I propose we show the new text bubble immediately with the audio response, but that may not be a good learning strategy.


comment:
check the text in the white speech bubbles are middle aligned. they seem to be floating sometimes either right or left of center.


comment:
got stuck here like before when we were trying to fix it where i cant click anything. let's troubleshoot some more


comment:
whoops, didn't get stuck -- i could click Next, but the Restart Conversation button was broken. check all of the recap screens that this button works.


comment:
the back button here is acting wonky on the hover. check it in the master or on the slide.


comment:
i'd leave the PI and SC on the screen throughout. right now they disappear when the audio ends.


comment:
the glow is acting weird for the 3rd module. looks like the "fade out" effect isn't applied


comment:
adjust the hotspot area for your radio buttons so they just cover the circle button area. right now, the hover extends a random rectangle area beyond the circles.


comment:
how about we reduce the bullets size slightly (like if they are 14, make them 12). then make the photos take up whatever the width is of the bullet paragraphs. if you need to crop them so they are less vertical and more horizontal, feel free.


comment:
make the "Make a Decision" module title in the header center aligned. it may even fit up there on one line (the margins in your text box may be cutting it off sooner than it needs to be)


comment:
getting really weird text when i click submit without having selected a choice button.


comment:
move the text in the red box up a little bit (it's not centered and too close to the woman's arm)


comment:
change the text in the dark purple box to be your course name


comment:
see if you can keep the second objective's font size the same. try making the text box taller.


comment:
the fourth red bubble goes past the learning agent. have it cut off so you can't see it extend past his leg


comment:
extend your body text box a little longer so the instructional text is all on one line


comment:
"Explore where you are in the process below."


comment:
let me know if you need me to pull this image... i think we can give them an idea of what would be here by putting the non-final version of the process map unless jenn has another idea


comment:
step 2 is missing the "Step 2 of 4" text


comment:
can we have the character change poses at all depending on when he's talking or not?


comment:
for the version of the recap where you did it best and you're using the green bar, make the "what was the downstream impact" text green also


comment:
so i'm seeing these recap screens are all similar as the other one. not sure if there is a "best" version and "worse" version based on your combo. if you are doing one standard look for the recap screens and then you move on, don't use green (only red). if you have a version of the recap screen where the learner has selected all the best answers, then you can use the green.


comment:
check that your text in the green bar (or red) is centered in the rectangle. right now some of them are drifting lower in the box


comment:
change color and bolding for instructional text


comment:
need to update how your modules are organized because their naming structure in the player drowdown nav is all over the place


comment:
replace these with radio buttons like beth's course


comment:
make each scenario a purple button rather than just text, and make them center aligned down the middle of the clipboard


comment:
let's screen share to update the feedback button styles


comment:
instead of "Placeholder until..." in the dark purple box, put the name of your course there (or whatever your process is). 

also move the text in the red box up


comment:
beth had audio here for her course...i'd just mimic what she did


comment:
for point one , would it be better : "Identify the blood bag flow in a Blood Screening Center


comment:
For 1) : All kids are young. Saying "Young" Kids is a redundancy. Better to formulate : "... history of virus transmissions to infants , kids and young adults. 

For 3) In the Bar "Consequence to Roche" : Demonstrate Economic value of pooling. There is no Economic value for the introduction of NAT per se.
Overall: for the explanations dots at the right bottom corner, it would be better to place the black one above and the grey one below as this is the way the Bars appear.


comment:
With just 1 false out of 3 or 4 Objections, I would prefer that the Roche Rep will be given the chance to go for an appeal, instead of going directly to jail. By the appeal as a second chance to sort out the only false answer. If two or more answers or all answers to the Objections are wrong then to go to jail... just a thought :)


comment:
there is a type mistake (had instead of hand) somewhere in the answers


comment:
instead of winning blood bags - which is kind of related to a disease or trauma situation - I would feel more comfortable by winning points in a point system for becoming a first time donor, repeat donor, executive donor, etc in Veinovia


comment:
Remove the number above the title. Matt, this should not be part of the template. The numbers don't mean anything to learners.


comment:
mneu button doesn't work on this screen except for the resources button. Check that all menu buttons work on all screens.


comment:
Matt - in the "use the menu to access"....instead of bullet points, can we make them the icons that correspond in the menu so that they ahve the visual cue of what buttons mean what?


comment:
add note to Lilly: Video in development and will be added as part of beta.


comment:
I would recommend using a different term besides Binding.  Mapping would be more appropriate.  Also, the attached vocabulary PDF will need to be updated to remove less common terms and add the more commonly used terms.


comment:
The Search icon will need to be added to the navigation toolbar.  This is a feature in ValGenesis 3.2


comment:
For ValGenesis 3.2, the format of the My Tasks page will be in tabulated form instead of in sections.  The tabs will be Task List, Current Tasks, My Group Tasks, Messages, Administrator Alerts, and My Change Requests.  And users will be given a search bar to search through the tasks using various criteria.


comment:
There will now be 8 available statuses with Verified being added as one of them.  Also, there will be a Generate Query Function available where users can search the Inventory based on certain criteria.


comment:
There will be five new categories added to the WIP Dashboard: Validation Assessment, Validation Framework, Associate Entity with Framework, Validation Plan, and Validation Summary.


comment:
In the footer of your course, the course name isn't right


comment:
in first sentence, chnage good to successful


comment:
For all three roles - I would use their role as a header, so you don't have to write a sentence saying what the role is. Start each box with: Site selection matters to me because.....

Then you can over a little bit more if you want, but right now, it's hard for me to clearly understand why they care about site selection within the paragraph that's there.


comment:
Either on this screen on on the previous one after they have viewed all three roles, we need a transition statement. It should read something like: 

Now that you know the basics of the process, you will explore the site selection criteria using a sample study.


comment:
So, for these four sites, can we name them something other than 1,2,3,4? I think it would help the learner remember the details. So for example a site name would be university, physician enrollment. or something like that that gives them the big characteristics needed.


comment:
on all of these screens, can we add a button: Review Study Needs. And then they'd see the brief description of and checklist of what the study needs were? I think they need to be able to access that info almost all of the way through the activity so that they can make good decisions.


comment:
layouts on these screens have improved a lot! Nice job!


comment:
Is "trial conduct" a lilly phrase? I'm not sure what thta means


comment:
beth, make sure your feedback tool is set up so each of these sites are on seperate pages. I noticed that my feedback was showing up on multiple ones....you do not want to have to "find" comments across these four pages of info.


comment:
WE need to work on the logic of the feedback. I selected 1 and 2 and the feedback said - sites 1 and 4 aren't the best. We need the feedback to make snese based on the choices made


comment:
Also, the bullets and text in the feedback boxes feel squished.


comment:
I'm on the "what do you hear" page, but can see the feedback for the previous one. again, make sure you've got it set up so that you'll be able to track client feedback easily.


comment:
please confirm tha tyou've defined PI earlier in the course?


comment:
study cooridnator isn't below, she's to the right


comment:
THe coorindator changed size when the conversation continued. Make sure she's the same size throughout the convo


comment:
hotspot for "Restart" is way too small. Make sure it's the full size of the button.


comment:
in the red box, change "it may have been better...." to " - focus on a more relevant question."


comment:
This seems out of order. We haven't selectd a site, but already know that site 4 wasn't selected?


comment:
feedback for choice two seems like it goes with choice 3


comment:
I dont think any of the feedback matches the choices. please double check this screen feedback matches


comment:
This needs to come first before the feedback.


comment:
put labels on the pics so poeople remember which image is site 3 and which one is site 4


comment:
back button is broken on the this page. it takes me back to the why the sites weren't chosen pages.


comment:
don't change the text to be your course name. c hange it to be your process box name. from the process docs


comment:
Does this screen change based on the choice they made? I can't tell


comment:
When taking the onsite learning checkpoints>overview topic, I failed the quiz, selected the Continue button but was not able to answer the first question (drag and drip rack to purpose.


comment:
1. cobas and c should be bold
2. Add to the feedback bubble "The analyzer must be in Stand By when loading reagent cassettes."


comment:
I closed the tab and relaunched the checkpoints and then was able to drag the rack to the purpose.


comment:
have these red bars come out from behind her rather than floating. change her pose to standing (and not gesturing) if you need to save space so her arm doesn't overlap the text.

also, some of these sentences aren't really centered in the red boxes.


comment:
move your text box up a little bit or make it slightly wider so that it doesn't get so close to the first module button


comment:
Remove the red arrows between the 4 boxes


comment:
Will there be voiceover talking the learner through the process?


comment:
The title of the screen reads downstream impact, but content refers to roles & responsibilities. Change the title of the slide.
The content on this screen is wrong. Only the Site and Study Manager are key in this process if you see the process diagram.


comment:
The SAM role can be mentioned (though clinical pharmacology doesn't have that role). I wouldn't mention non-English speaking subjects as an example though as that I think is rare (that this would not be known beforehand), rather a protocol amendment and the Informed Consent Form needs to be updated.


comment:
Change Site Evaluator role to Site manager


comment:
Can we include a statement regarding what the right answer is instead of just saying it is "Incorrect"?


comment:
Move managing site relationships to the end of the course.


comment:
Can we state what the right answer is even if "False" is selected instead of just stating "Right"?


comment:
Can we include more than just "Incorrect"?  Can we restate the correct answer?


comment:
I understand what you are trying to achieve with these scenarios, but I don't think these are the right scenario's. Regulatory start up issues is part of site activation, not site management.


comment:
Can we restate what the right answer is instead of just stating "Incorrect"?


comment:
Can we include the right statement instead of just answering "Incorrect"?


comment:
Can we include the right answer instead of just stating "Incorrect"?


comment:
Should we indicate there may be more than one answer?


comment:
Can we restate the right answer (although it is obvious) instead of just answering "Incorrect"?


comment:
Can we restate the right answer instead of just answering "Incorrect"?


comment:
Change the PI's text to "Good morning, how are you? The study has been going pretty well".


comment:
Given that the PI, Tyrell, is talking to the Site Manager (i.e. CDL), change CDL to "Study Coordinator"


comment:
Do not say "PI role" as that's jargon that a site wouldn't use. Say "role as a Department Head"


comment:
... at the university hospital accross town (instead of at a completely different site)


comment:
Instead of "the next PI", Dr. Smith will take over my responsibilities as a Principle Investigator. I want to make sure the transitions goes smoothly.


comment:
Can we restate the correct answer instead of just answering "Incorrect"?


comment:
Can you restate the right answer instead of just answering "Incorrect"?


comment:
Can you restate the correct answer instead of just answering "Incorrect"?


comment:
I think this conversation is set in the wrong way. It's Bill who would call the site about this.


comment:
Can you supply the right answer instead of just answering "Incorrect"?


comment:
I don't think the scenarios showed really demonstrate this


comment:
Not sure all these roles are correct. How about just giving pieces of the puzzle, we walk learners through the process? For example:
As a Site Managers, Site XYZ informed you that Dr. Soho is leaving and being replaced by Dr. Hardy. Let's walk through the process...


comment:
Instead of "what is the impact" "What does this mean"?


comment:
to me the answers a, b and d can be correct


comment:
I don't think the "correct" answers to this question are actually correct


comment:
consequences may be correct - though present differently in the course?


comment:
- The proces map in BlueWorks live
- The proecdure in Quality Docs (Select & Manage Siites)
- The Site Selection Guide book (to confirm with SMEs)


comment:
Add a summary with the key points of the course.


comment:
I would remove the objective of "building relationships". While we can mention in the course that having effective relationships with sites is crucial, the relationship-piece isn't in the process map so we shouldn't focus on that in this course.


comment:
May want to somehow depict that all sections of the timeline have been completed.


comment:
please just make sure that whatever text we use for this screen is the same for all courses


comment:
Confused by the coloring on these screens, can you help explain when there is red, blue and gray? Perhaps there should just be two colors? Red if they have completed and gray if they haven't?


comment:
return to the menu at any time (vs course)


comment:
Not sure about the meet the team language. Would rather it be about selecting or building your team.


comment:
1). Should the pump and catheter be separate? May want to explain the catheter is specifically designed for this system while pump is tried and true (synchromed II)?

2). and retrieve data from the pump or from the implanted pump


comment:
Remove age and female bullets to make more concise. We can rely on the pop up to cover these things.


comment:
Swap order of bullets under treatment satisfaction to match order of scroll content. satisfaction first then time.


comment:
Selecting QC is within acceptable ranges and No instrument alarms resulted in "Incorrect. No instrument alarms or flags and acceptable QC indicates that your calibration was successful."


comment:
May want to also add a note that they will learn more about patient selection in later course. You can ignore comment about indication as we will have to see where reg is comfortable so we can leave for now.


comment:
After transition the clinical team will program the pumps, test alarms, and set refill date. Or something like this


comment:
Selecting Submit does not provide the correct order if entry is incorrect


comment:
Answers should be listed after submitting selection


comment:
Delete "Get Ready for Training" in the header.


comment:
Maybe consider changing the title to be Day number instead of Learning Checkpoints.


comment:
On the spreadsheet, Try again was added to the Incorrect response but it is not on displaying in the program.


comment:
Delete the 1st sentence (not needed). 
Reword: "Each section of the course unlocks as you complete it. You can return to this Main Menu at any time to review a section by clicking on 'Menu' at the top of your screen." Also, change directive to "Implantable System for Remodulin to get started".


comment:
should this be intravascular? Don't need (treprostinil) if talking about the system.


comment:
There is extra space between screen and is.


comment:
Update image to a 40mL pump. Currently showing the side view of the 20mL pump.


comment:
On third section. Can we shorten to read: The necessary system components required for the procedure or something similar?


comment:
This page seems like it has too much information on the page.  Can it be formatted differently to give more white space? 
Also,strange to have an * next to the Treatment Satisfaction chart and then a reference number as a footnote at the bottom.  I think this should be presented differently.


comment:
I think it would be nice if the answer was written like this "The correct order on the checklist is to (1) select Preventive Action, (2) print the Reagent Load/Unload List, (3) load the reagents, and (4) order calibrations."


comment:
Agree with KJ, remove the caution sign. May not need an image at all.


comment:
There appears to be extra space between the second and third options.


comment:
The full list of contraindications isn't listed.  I also agree with Karren... I don't like the scroll option.  We may want to have buttons for Indication and Contraindications that open up larger windows to house the information.


comment:
Check spacing between the choices. There seems to be less space between option 2 and 3.


comment:
I don't like the 2 red buttons that both say "Benefit". STatic bullet points would be fine.  Please reformat.


comment:
The picture appears fuzzy. Can a clearer picture be used?


comment:
Since there are only 2 icons, once you've completed the ISR section, the directive should say "Click Meet the Implantable System for Remodulin Team" or as KJ is suggesting: "Click Building your Implantable System for Remodulin Team" to continue.


comment:
I agree with Karren's comment about changing the section to "Building you ISR Team".
I thought we agreed to have an image of multiple people for the PAH Team image, not just one person. This needs to be corrected.


comment:
Change PAH Physician to PAH Clinical Team. As stated in my last comment, this should have been an image of a team.


comment:
Feels strange to have the implant procedure video come before the introduction of the system and components.


comment:
Implanting Physician/1st sentence should state "The implanting physician collaborates with the PAH physician..."


comment:
move minimum down onto the line with programmable dose so not separated.


comment:
first sentence - 15-minute interval (add hyphen)


comment:
There's a resources button in the storyline shell on this screen that has a PDF from course #8 in it


comment:
some of body text looks like it is in some font other than Arial


comment:
This course title in the UI says selecting sites. Be sure it's Managing Sites Overview throughout


comment:
in  your VO, be sure and use the correct course title in the VO.


comment:
obj 1 and 2 have different size than obj 3 and 4


comment:
when I hover over next button, there's a weird shadow on there


comment:
This screen text is for beths' course, not yours


comment:
For all three roles - I would use their role as a header, so you don't have to write a sentence saying what the role is. Start each box with: Managing site information matters to me because..... Then you can add a little bit more if you want, but right now, it's hard for me to clearly understand why they care about managing site informatoin within the paragraph that's there.


comment:
In CDL box, last sentence - there's a typo - I also provide...


comment:
Before this screen, you should leave the placeholder for the process map screen. it should be the first screen in this module.


comment:
last bullet - missing a space between modify and a


comment:
Bullet 2 - 2 spaces between key and tasks


comment:
first module button didnt link anywhere? make sure the "go to slide" trigger is on the layer of the module button too.


comment:
I know that we said we didn't want to do this but the statement on Bill seems odd where it is placed - do we need to somehow talk about how or why the catheter is appropriate for Bill? do we need a new slide with a pic of Bill simply stating something like "After taking these considerations into account you have determined that this catheter length is suitable for Bill"


comment:
Disregard my edit about changing the title to the Day number.


comment:
Please add to the feedback bubble "A Yes displayed in the Current column of the Download Calibrator screen indicates that a calibrator download is required." Please bold Yes and Current.


comment:
as part of the new template ill be posting, you'll be able to check if any of these characters don't align with the roles erika/beth used. i think the medical writer was a different role in another course


comment:
There is an extra space between "screen is" in the incorrect feedback.


comment:
Resources in the storyline shell also appearing on this screen with a PDF from course #8


comment:
The study manager also plays the role of Enrollment Manager at the trial level and therefore does have the responsibility of "Update Enrollment..", please delete this option to avoid confusion.


comment:
due to the nature of there being multiple people that play the role of Enrollment Manager, let's make this that there are three responsibilities listed; delete first option, and make third option "Enter Country and/or Trial Enrollment..."; and finally change to choose the one required responsibility


comment:
these are the only ones of which I'm aware, but there may be some for Site Activation, just don't know.  Can you hyperlink the second resource as well?


comment:
Overall, the course loaded veeeery slowly and locked up my system once.


comment:
I think this would be better if it were a drag and drop for each sample type to the appropriate bench.


comment:
first line, move "a" down to be with 24-guage on line 2.


comment:
Actually, ignore that edit. Please make first sentence go across entire screen so it's one line per Jenny's edit in the spreadsheet.


comment:
Per edits to Overview, add a final paragraph to Minimum rate that says "Use of minimum rate may result in decreased dose, which may lead to a return of underlying symptoms, drug withdrawal symptoms, or a clinically significant or fatal drug underdose."


comment:
Per edits to Overview, in Stopped Pump tab, make "A stopped pump may..." it's own paragraph. Bold that sentence.


comment:
per edits to Overview, bold new sentence/paragraph added to Minimum Rate tab.


comment:
Have directions update after the click both to say "Click > to continue."


comment:
on main screen, bullet three still has an orphan. I would move "for" down to that line.


comment:
in popup number three, move the last bullet and the (now correct) image to the top. During surgery, they connect it in that order - catheter to do-hicky, do-hicky to pump.


comment:
add comma after modify in middle paragraph


comment:
update case file to say "central lines inserted previously" per previous edit to case files


comment:
Need to have clinical trial in italics. the 2 reference should come at the end of the sentence rather than breaking it up.


comment:
be prepared, first bullet, add comma after anesthesiologist


comment:
need to check the references on understand the risks - popup lists 3 but only 2 numbers show up onscreen


comment:
add directions "Click > to continue." when all four tabs have been clicked.


comment:
when Remodulin popup opens, it no longer lets me click on items in the list. I suddenly have to close and then click the next item to move on.


comment:
update directions when all have been clicked to say "Click > to continue."


comment:
Back button doesn't work. All it does is launch the video.


comment:
body text is the wrong color on this question. Sorry I'm just now catching that!


comment:
In this section, please check all <> buttons. In testing, I had some take me forward instead of back, back 2 pages, not work, or jump me forward 2 pages.


comment:
a next button appears here, along with the continue button. Can we remove it?


comment:
first answer choice - the dashes are two different lengths.


comment:
can we make these buttons rounded? See the button style that is used in Select the Right Patient if you need help.


comment:
site connection - I think there's an extra space before "in" in last line?


comment:
let's talk to Matt and see if he has any brilliant ideas here - they really wanted the Overdose and Underdose symptoms to be in a bulleted list, two column table, something other than a big block of text.


comment:
the second line of all of these should be indented. See Get Ready for RIS if you need an example.


comment:
References page - all of the references should be indented - see Get Ready course for example.


comment:
Missing fly in bullet points for the last of the checks. The other screens had these. Feels like there should be something. Let me know your opinion


comment:
I think we had a comment awhile back about using approved vendors for local Items. I think this is a good place to put it.  For Local items pop-up can you add after ..purchased locally "through an approved vendor". and leave off "in the rights size.


comment:
Maybe its okay as is.Looking at it again.


comment:
Case Study 1: what do you mean by stand-alone research center? this might not be clear for OUS staff. do you mean it is only one single site in that country that particpate in this trial? 
question 2. That's right: change to "There is a risk that this country/region will not meet its enrollment commitment"


comment:
case study 2: if the risk is over-enrollment of capped sites and action should be to "communicate to site that the enrollment for the country will be closed shortly and manage the screening of the patients carefully to avoid an over-enrollment".


comment:
case study 2: it might be easier to change the wording of That's right for the contigency action necessary to: "There is a risk of over-enrollment at the country level commitment" .. remve for capped coutries because this is very confusion as we have capped countries due to regulatory requirement and we do not want over-enrollment at all in those countries.


comment:
Not super important for DP, but I just realized that the setup screen says to check resolution by finding the X's at the 4 corners, which are not visible. Let's find a version of the screen that's got 'em for alpha. Thanks!


comment:
Add to description, "...watch a 'Welcome video' (approx. 3 minutes) as their first activity."


comment:
Inadequate Study Drug Supply:
Trigger: change to ...,enrollment is significantly above planned enrollment.


comment:
I like that the answers correct themselves, but I'd like to include Green checks/red X's to show which  answers they got correct/incorrect. This applies to all d&d's


comment:
Is it not possible to incorporate our learning agent when the feedback appears?


comment:
I don't think the back button is functional.


comment:
Ha! Just realized what a bad sentence I wrote here. Please edit: "What a great first day! As you drive to the gym, take a moment to ponder what you saw and heard today in onboarding.


comment:
These conversation screens need instruction; if not a continue button, then insert text "Click next to continue the conversation."


comment:
Move instructional text into/below speech bubble.


comment:
Please use numbers instead of bullets in the feedback


comment:
Need to provide instruction in/below feedback box. If not a continue button, then "Click next to continue the conversation."


comment:
Move instructional text below question, as in first one.


comment:
Not sure if it matters that much, but all of the dates are different on all of the different tab screen shots.  If wanted to be consistent, could update the screenshots.


comment:
If this is an example scenario, they would talk to the CRP or the CRS, so can we choose one, e.g. CRP, they wouldn't say, let me talk to the CRP/CRS.....


comment:
Again, could we just call her a CRP rather than CRP/CRS - it's just an example


comment:
Now Help doesn't point to the right areas at the top. Sorry!


comment:
References screen, 4th item, March shouldn't be in italics.


comment:
Blue directions - change module to section.


comment:
patient's dose in 3rd to last line is missing the '


comment:
white text in the red boxes isn't aligned with the other onscreen text.


comment:
nit - can we make the red boxes text align with the screen text?


comment:
change bottom sentences to be all blue. Make one sentence, with "click here, or click >..."


comment:
popup - the black lines in the header row the the rest of the rows are like 2 pixels off.


comment:
no matter what I did, I couldn't get the feedback button to load on the previous screen. so those edits are listed here.


comment:
hyphenate six minute in the tab and in the bullet point


comment:
references popup for the patient safety chart - the March is italicized and shouldn't be.


comment:
I would add a reference to the patient safety, 6-minute walk, and patient satisfaction that references the DelIvery study; you can use the other reference you have.


comment:
I would add a reference to the plasma levels to the paper I forwarded from Sonja. Will also need to add to the full references in the course.


comment:
popup - need to add a reference to the popup that lists the paper I forwarded from Sonja that this came from.


comment:
Actual edit for adverse page, need a comma after "a study procedure" before the and/or in opening.


comment:
For the other application courses, we are now highlighting the application specifically trained on in the course. I would suggest adding a callout box to the reviewers that we'll do that in this course too.


comment:
Can we just do a table here? I think you made it too complicated. I would rather scoot the text away from the title (it's really crowded) and just have a two-column table.


comment:
product name - of should be for in line 1


comment:
PAH doc popup - don't underline the second sub head with the "other professionals"


comment:
can the people grey out like before when you clicked them?


comment:
post implant - representative still needs to be capitalized


comment:
Refill - Representative again needs to be captitalized


comment:
this doesn't let me click any of the steps and go back. if I do, I'm forced back through them before I can get the next button to show.


comment:
Sorry, wasn't clear. Replace the blue directions with the second sentence you have there.


comment:
let's toss on the pump, with the one that rotates to the side here, just to decorate the page.


comment:
need directions spurring them to click Next


comment:
Edwin's last speech bubble, 2nd sentence - "...you should submit an updated RDT."


comment:
Transcript kept closing as the audio advanced, usually as it went from one paragraph to the next.


comment:
I would suggest changing the 1-4 icons on the main screen to a visited state once the learner interacts with them.


comment:
again, can we use the more generic titles?


comment:
agree - put the name of your process here.


comment:
I think we need to reframe this page. Looking at yours and beths, the way it's written in both courses is that the learner did something that caused a delay. The intent is to show the possible impact. I think this is a screen that you two need to discuss with matt and reframe.


comment:
this is a LOT of questions using this format. I'd love it if we could cut the list down just to not make it feel too repetitive. But this is a nice to have


comment:
Please change to all instances of "meters" to "instruments"


comment:
Can you please highlight which instrument i clicked on in some fashion? Or add the model name to the header of the pop-up.  How can you tell where you are?


comment:
Change second/third sentence to- The POCC may not be able to fulfill the re-certification requirements due to other duties, so it is recommended that they be assigned to a non-expiring certificate.


comment:
Why did you check the privileges tab for the observer and not the non-expiring example?  Should always check it when creating a certificate.


comment:
What is the thought process is making the observer one that requires recertification with a pending tab?


comment:
Throughout this example you tell the operator to enter 1 for each competency.  For any of these trainings, we shouldn't tell someone to enter the amounts,  but should suggest they enter the number required for recertification.  Then always qualify our examples by stating "For Example..."  Then we are not telling to do something that could violate their, regulatory requirements.


comment:
The audio Repeats "Enter Operator Annual for the certificate type"


comment:
I would change the last line of the audio.  "...communicate with IT 1000 and verify completion."  because it takes a few minutes for the application to see the competencies are completed, update the database, then relay the information back to the instrument on its next communication cycle.


comment:
Instead of it just being a button, should we also have a picture of the instrument?


comment:
These are options, so we need to make sure we are telling the customer to use the choices they want and not what your audio tells them to use.


comment:
What if a customer has both instruments? You don't give option or explain how to get back and review the other instrument.


comment:
Why are you telling them to not use an Operator List?


comment:
Should we have text on screen with a bullet since its is a step?


comment:
Move the buttons so they don't overlap column header text


comment:
Under Try It bubble text remove the words "Change to" and start at "Use....


comment:
don't say determination will be made during translation review as there are instances when materials are not translated but still have country modifications.  Can you just say: "this determination will be made by the Site Manager"


comment:
Not sure this is correct as written.  Filing occurs when document is placed the in eTMF and then approved.  Can you just say: "ensure all approved materials are filed in appropriate TMF"


comment:
would like last sentence in 2nd paragraph changed to say: "Then the SRR Representative facilitates the selection and contracting of a vendor"

2nd gate is Trial Branding but no mention of branding above


comment:
red box revision to say: "While a trial can enroll without a strategy, a formal R&R strategy can yield enrollment time savings.  Early planning (i.e., budget and timeline) is most important!


comment:
I still don't like the reference to "consequences"...can this be reworded somehow?


comment:
Resources: procedure, R&R Review Guide and BWL process map


comment:
need FDA approved in line 4 "first and only FDA approved implantable..."


comment:
we only use "(treprostinil) Injection" after Remodulin when it stands ALONE. When it's part of the product name (Implantable System for Remodulin) we don't use it. So remove it from line 4 of OST.


comment:
I think we need to have a call to talk about the branding - because now I'm see you use "Remodulin Injections" which isn't right. The rule is "Implantable System for Remodulin" or "Remodulin (treprostinil) Injection" on FIRST USE ONLY WHEN ALONE. All other uses of Remodulin on a screen can stay Remodulin. Need to fix bullet one to add (treprostinil) and bullet three to remove Injections


comment:
why does hours spent in care have a 3 superscript in title that isn't clickable?


comment:
previous edit refers to treatment satisfaction


comment:
plasma levels popup - remove period from title


comment:
Grey section header needs to be updated on this screen and all others in section to Build Your Team.


comment:
remove "As" from sentence two of main screen. That wasn't where she wanted it added, I promise.


comment:
main screen - next button activated before I selected the final doc.


comment:
There seems to be a conflict. It says the pre analytic phase begins when the specimen is sent to the lab but the detailed definitions talk about it starting with the test order. The pre-analytic phase is almost over by the time the specimen gets to the lab


comment:
Saying that the analytic phase starts with plating may be confusing. For blood cultures, there is a lot of work done prior to plating - the sample is incubated, and if positive, a sample is withdrawn for a gram stain. 
The other confusion is using the term, "plating". Have we defined it yet? I don't recall if that was defined in other module. 
Would dropping a sample of blood culture on a slide for gram staining be considered plating?


comment:
To Laura's point, they both could work. Can we make either acceptable and leave them both in? OR should we take one option out?


comment:
To Laura's comment - I think that is covered in the Managing Sites Overview, remembering that we are focusing on Site Selection here and it has already been identified in the maps that collecting site info is part of the selection process. I don't think this needs to change at this point.


comment:
Check capitalization throughout. For example is it Sampler Unit or Sampler unit. Same with Control Unit (or Control unit).


comment:
Should it just be box since it only appears that one red box appears at a time?


comment:
On the image of Sample Probe 1 should it be "Sample probe 1 and arm" to stay consistent with how the reagent probes where labeled?


comment:
Would like to see a smoother transition from the S1 probe image to the S2. The audio was not quite complete when the image quickly changed from S1 to S2.


comment:
HbA1c page information - need period at end of first bullet.


comment:
Should this section be called "Calibrator and Controls" since there is only 1 calibrator they use?


comment:
Answer should be Standard QC Rack not Standard Routine Rack.


comment:
I found this one confusing. Earlier in the program it was stated to use a sample cup for calibrator (Explore the Analyzer: Sample Probes, Containers...: Sample Types) and I did not see the different types of containers that are acceptable in the calibrator rack description (Explore the Analyzer:Racks and Trays: Racks and Trays). The QC rack listed the different types of containers but the Calibrator rack did not.


comment:
I would recommend rewording the second bullet for SmpCln 1.


comment:
Appears there is an extra space after the W for Cell Wash II.


comment:
Should the statement in parenthesis be an actual sentence? I would recommend having it be the last sentence on the screen.


comment:
Change the first sentence to "If the sample is in open sample tube, it goes to the S2 probe and the sample is aspirated."
Why is the last statement in parenthesis? Shouldn't it just be a statement?


comment:
The text shifted from the previous screen. Should this happen?


comment:
Change the first sentence to "If the sample is in a closed sample tube, it goes to the S2 CTS probe and the sample is aspirated."


comment:
Why is the last statement in parenthesis? Shouldn't it be a statement?


comment:
Can it be added what they are cleaned with?


comment:
Please make the bullets in the Congratulations box in the same order as the audio.


comment:
For the Operator Notebook change to "The Operator Notebook is the guide that you will use during Onsite Training."


comment:
Is it possible to have circle outline by the questions?


comment:
The instrument panel is not in the order as it is on the instrument.  Change to waste, bulk, RAP, error, and power


comment:
Question is wrong.  Take out no signal with background


comment:
The workflow for observer is wrong. Clicking OTS means they need to perform an OTS to remain certified. Not realistic.


comment:
The operator would not be an observer.  Needs to be unchecked.


comment:
Operator would usually also not be an observer.


comment:
Even though the software allows it, an observer would usually not be doing OTS also.


comment:
I clicked on the Strip lot for Coag Plus lot 45 and it failed. How am I too know you meant the Coag Pro Lot 45.  Confusing.


comment:
Do we need to state that this is Siemens product?  How do we distinguish that this is the training on the driver and not on the instrument?


comment:
Demo had Certification Tasks highlighted. Not Certification


comment:
Comments about the certifications demos are the same across all instruments


comment:
On meter approval of OTS is only possible with the Inform II and Coag XS Plus/Pro.  All other instruments would require the customer to purchase the POC Mobile module.


comment:
Before going into the Device Configuration screen the user should click the Default Configuration checkbox.


comment:
We need to state the following. "These level
names are configurable on the device and need to match the control level definitions in the cobas
IT 1000 application."


comment:
OTS Pop-up---OTS is supported if the customer purchases the POC Mobile Module.


comment:
Notifications Pop-up--Notifications would be supported for emails, but not on meter.


comment:
Comments Pop-up--If its not supported, why include the pop-up?  please Remove it


comment:
EAP Pop-up--The SCSC does not support EAP. Remove Pop-up


comment:
I think there are too many practices here. The Certifications can be combined to 2, the Instrument configs can be combined to 2.


comment:
Please confirm if the picture for the ECO-D is correct.


comment:
Please remove random red line above continue.


comment:
Please update first bullet point to be:

Identify the CoaguCheck . . .


comment:
Please update second bullet point to be:

Recognize how key application screens differ for each device.


comment:
Please update third bullet point to be:

Practice application tasks such as certification and configuration.


comment:
Please note that neither meter supports wireless functionality


comment:
Please add to the Key Supported Functions for CoaguChek XS Pro:

- The CoaguChek XS Pro includes a bar code scanner to allow users to scan operator and patient IDs to assist in reducing data entry errors.

Related Note: Please update header to be Key Supported Functions for CoaguChek XS Pro


comment:
Please add to the Key Supported Functions for CoaguChek XS Plus:

- The CoaguChek XS Plus does not have a bar code scanner and requires users to use a pick list to select operator ID.

Related Note: Please update header to be Key Supported Functions for CoaguChek XS Plus


comment:
Please update User Management text to be:

Operators that exist in the cobas IT 1000 application can be added to the Coaguchek XS Plus and/or CoaguChek XS Pro instrument certifications and locations to allow them to perform tests.


comment:
Please update Instrument text to be:

Under Instrument Configuration, there are two configuration options:
1) Device Setup - for instrument general settings
2) Server Setup - defines how IT 1000 will interact with the instrument

Click X to close this screen.


comment:
Please update Patient Result Management:

Results download into the cobas IT 1000 application and can be viewed, accepted, rejected or put on hold.

Click on X to close this pop-up.


comment:
Please update Quality Control:

Results download into the cobas IT 1000 application and can be viewed, accepted, rejected or put on hold. The CoaguChek XS Plus and Pro performs a strip level integrity check each time a strip is inserted. This integrity check is not considered QC and will NOT be recorded in the cobas IT 1000 application.

A separate QC can performed on the instrument that will be available in the cobas IT 1000 application.


comment:
Please update Reports and Export:

Please refer to the Reports and Export module for additional information.


comment:
Missing the word "to" after questions in the 2nd sentence.


comment:
the "restart the conversation" buttons all go to different pages. just have them link back to the convo activity screen for that one.


comment:
make the popup box not cover the flag (so shorter and wider in the white space)


comment:
The best conversation scroll starts in a blank area. The text just needs to be moved up.


comment:
Change detergent label for Sample Probe 2 to "Sample Cleaner 1 for S2 CTS Probe"


comment:
Change "on" to "of" in the first sentence.


comment:
Replace sample probe 1 photo with new photo, S1 probe 2.jpg (on basecamp). Move Sample Cleaner arrow from Sample Probe 2 side to Sample Probe 1.


comment:
We call the button "Restart the Conversation" but we refer to it in the text as "click the "Restart Conversation" button


comment:
The X on the screen appeared prior to selecting the S1 sample probe arrow.


comment:
Will provide new photo for this screen. An upgrade to the analyzer has occurred. Will post on basecamp.


comment:
Change the word "analyze" in the last statement to "test".


comment:
Change text for sample cup to "This type of sample container is aspirated by the S1 probe. It has a dead volume of 100 uL."


comment:
Change statement to "Patient samples in closed tubes are loaded on CTS racks and are aspirated by the S2 CTS probe."


comment:
Change to "Patient samples in open tubes are aspirated by the S1 probe. Tube length must be 75 mm with a tube diameter of either 13 or 16 mm."


comment:
Add "Tube length must be 75 mm with a tube diameter of either 13 or 16 mm." at the end of the previously noted comment.


comment:
Change text to "This rack is all gray. Patient samples in open tubes, standard cups and micro cups are loaded on this rack. Patient samples in closed tubes should not be loaded on this rack. The patient samples on this rack are pipetted by the S1 probe."


comment:
Change text to "This rack is all black and is loaded with C.f.a.s. HbA1c calibrator in a cup or open tube. The calibrator is pipetted by the S1 probe."


comment:
Remove "sample" from "open sample tubes" leaving "open tubes". Change "sample cups" to "standard cups".


comment:
removed "sample" from "open sample tubes"


comment:
Change beginning to "This rack is white and black and is used to perform QC."


comment:
Change beginning to "This rack is all white and is used to perform QC."


comment:
Change answer popup to "Open tubes and Standard Cups".


comment:
The screen advanced each time we chose a call out. To view the other 2 call outs, we had to return to this screen. Don't advance until each call out has been viewed.


comment:
Will try to get you a better video clip.


comment:
move arrows to the rinse stations below the probes. The arrows are now pointing to the sample cleaner 1 bottles.


comment:
crop the rear view of the Analytical Unit so that you cannot see that it is open.


comment:
Change title to "Meet Your Support Team Members"


comment:
Change Get Ready for Training bubble to "The course that you've just completed prepares you for the next step on your learning path."


comment:
The wording above the GRFT image is confusing. Change to "Click the image and the buttons listed below for additional information." Don't want to confuse this with the main Resources button displayed above.


comment:
Add:
The questionnaire asks about at-risk activities (intravenous drug use, risky sexual activity, etc) and recent travel.
The questionnaire is the 1st step to ensure the safety of the blood supply.


comment:
Change to:
returns the red blood cells back to the donor


comment:
Change:
and, in most countries, NAT (nucleic acid testing)

To make it clear that only NAT is not performed in all countries


comment:
What is meant by actual cross-match?

Alternative:
... which eliminates the need to re-test the ABO group


comment:
Change "regulatory limits" to regulations" 
Change "how the regulatory limits of blood screening is" to "how the blood screening regulations are"
Change "regulated to operate" to "must operate"
Change "release for" to "release of"


comment:
Changer "wiser spending" to "wiser usage"
What is a donor circle?
Pathogen reduciton -Add "Pathogen reduction is the treatment of blood to reduce disease." 
Change "this does not impact Roche yet".
"Once this becomes widely approved and available for red cells,..."
Change "might lead to"
Centralization description is a run-on sentence. Not clear on intent to shorten.
Lean - Change "adaption" to "adoption"


comment:
Politics - Change: "the politics start to move" to "the politicians start to move"


comment:
Politics - change "or even an IDT" to "even to IDT"


comment:
Hemovig - change:"are looking at successful transfusions" to "monitoring transfusion outcomes"


comment:
Budget -  change:"lab director needs to sell up for..." to "Lab director needs to justify  to Procurement the reasons a solution is preferred"


comment:
Decreased blood need - change to "Access to and screening coverage of donated blood  is increasing in emerging markets"


comment:
Decrease need - change"outbalancing" to "balancing"


comment:
Decrease need - change "plasma fractionator companies" to "plasma fractionation companies"


comment:
Globalization - change: "differentiation" to "differentiate"


comment:
Globalization - what does "adopt recruitment processes" mean? Should this be "adapt"


comment:
From mimi-pools - change "shifting" to "shift"


comment:
Should we add one or 2 that are not correct?


comment:
Disregard last comment, but I am a little confused by the exercise


comment:
Why do we call out Pathology lab customers? Recommend changing to IVD customers.


comment:
Intent of "Loyal to the leanest" not clear.


comment:
The difference between Leave me Alone and We Know best isn't clear on this page


comment:
Leave me Alone - Delete "the" before sensitivity and specificity. 
Recommend deleting (pathology). 
Correct rerelease - should this be release?
The algo described only applies to serology. Most labs will discard a unit that's FP by NAT.


comment:
Change "medical exam" to "health check"?


comment:
I interpret this to mean loyal to the leanest company- meaning the company or supplier is lean ie small


comment:
Change: Doesn't accommodate changing trends very well in general


comment:
Approved for use with cadaveric samples - delete "the"


comment:
Prism - no connectivity... "with current PRISM system"


comment:
Change to "... but cross-contamination studies have not been performed for NAT"


comment:
approved for use with cadaveric samples. Delete "the"


comment:
Change "has" to "have" - grammatically correct, but gives away answer


comment:
Delete "though the comparison is difficult" if the intent is to be positive about the ROche instruments.
Recommend changing to "however, the Prism..."


comment:
Change to:
The Abbott Architect reagents have a pack-size of 500 tests, compared to X tests for cobas e 801 reagents and Y tests for cobas e 602 reagents.


comment:
Change Blood Banks to Blood Screening.
Change ID to serology


comment:
Change Blood Banks to Blood Screening
Change ID to serology


comment:
Have we defined misunderstanding drawback, and skepticism anywhere?


comment:
Are we referring to NAT or serology reagents?


comment:
Change "blood bank workload" to "daily workload"


comment:
If the specificity will be weaker that should be addressed with the customer to ensure an apples to apples comparison. Test 1st time donors?


comment:
Change to "discuss the benefits of reduced operator hands-on time"


comment:
Propose to add the following, as this introduces the term first time donor vs repeat donor:
To motivate and attract first time donors, opportunities to donate are publicly advertised


comment:
Comment rferring to VtVP/Step 1; second screen:
As per my first comment, I would propose to take a staement re the first time donor on the prev. screen.
If the thre tubes are for blood testing before initial donation, is it then "donate three tubes of blood"
Wouldn't it be that "In some countries, first time donors may be required to provide blood for testing before receiving an invitation to donate"
I would also recommend to specify infectious disease testing, unless it is tested also for other blood parameters.


comment:
I would propose to take out the brackets: either the comment is relevant, then it should not be in brackets, or we can leave it.
I rather would specify whether this blood is immediately tested on a POC device on-site, or whether an additional tube is created that goes into the screening lab together with the other tubes.


comment:
We always talk about the importance of IT:
Aren't at the stage of administering the donor questionnaire the barcode labels for the tubes and bags created, being unique to the donation event, i.e. containing the donor info + the donation date? In some countries with unique barcodes for several testing tubes, in other countries with the same barcode on multiple tubes?
Would that be reevant to note here, as it is related to the environment our solution is working in?


comment:
Agree with Nathalie's comment. I would even expand to
"The donor history qestionnaire is designed to aid blood establishments in evaluating a prospective donors history relative to current known blood safety risks and is used to decide if the prospective donor is eligible to give blood.
The questionnaire asks about sexual activity, illegal drug use, travel history, infectious diseases and medication taken.
The donor history questionnaire is the first step to ensure the safety of the blood supply."


comment:
"Up to half a liter* of blood is donated into the whole blood bag. A specific sampling systems of the blood bag diverts the initial blood during blood donation for donor testing into multiple testing tubes.**
The bag, test tubes and the donor record are labeled with an identical bar code.

*Exact donation volume varies by country/region and may even depend on the donor himself (sex/ weight).
** If different blood bags are in use, the blood required for donor testing is drawn separately into multiple tubes" 
//
I would not write 3-4 tubes, as JRC for example takes 5 tubes.


comment:
I would end that first page with the sentence:
"Donation of 'whole blood' is the most common type of blood donation, but there are a few other types of blood donation: plasma, platelet ad double red cells apheresis."
I would recommend to explain all three of them in three individual follow-up pages


comment:
Plasma Donation:
During a plasma apheresis donation, the blood is collected by a machine, which separates the plasma, red cells and platelets and returns the red cells and/or platelets back to the donor.
While donors with Type AB blood can only give red cells to other Type AB recipients, they are the universal plasma donors. 
The donation takes approximately 1 hour and 15 minutes.
Plasma can be donated at a frequency of about up to once a month.
The plasma is called source plasma.


comment:
At which stage are the tubes for testing drawn for a plasma donation?


comment:
Platelet donation: During a platelet donation, an apheresis machine collects the platelets and some plasma and returns the red cells and most of the plasma back to the donor.
Platelets are a vital element of cancer and organ transplant treatments, as well as many surgical procedures as they help prevent massive blood loss.
A single donation of platelets collected by apheresis can constitute one or several transfusable units, while it takes about four to six whole blood donations to constitute a single transfusable unit of platelets.
The donation takes approximately one and-a-half to two and-a-half hours.
Platelets can be donated at a higher frequency than any of the other donations.


comment:
Would we also refer to specialty testing here?


comment:
While for the donation type we had considered whole blood and plasma, here we consider red cells and platelets. Propose to include also on epage for plasma products.


comment:
Format question: can we have the bars on he left in green instead of black? it just looks massive.


comment:
Is it by intention that the incorrect comes immediately when a step is misplaced? I would prefer the judgement at the end


comment:
I think we had oce said that the steps 5 and 6 coud be interchangeable?


comment:
Could we have the bars instead of shades of grey in shades of red?


comment:
Isn't key of step 3 that Donor's health is checked?
In my perspection we name the steps not necessarily consistent across the video, the detailed section and this test.


comment:
Would change the orer between global trends (top) and the influencing factors (bottom)


comment:
You will receive an email notification from your manager and from REXIS regarding an installation assignment. (change for step 1 popup)


comment:
I would add under wiser spending of blood also the change in surgical practice.


comment:
Adaption of LEAN
Cost pressure drives the adaption of lean ...


comment:
test under increased global regulations still to be completed?


comment:
How about the trend of new emerging pathogens, such as Zika?


comment:
If we mention the trend of wiser spend of blood (especially in developed markets), wouldn't we also need to mention the trend of increase in access and meeting the demand in emerging countries; as well as increased standard of testing in emerging markets?


comment:
The further information on the bottom doe not provide further information re the regulations as such ar GMP, but the tests used in European countries.
Thus I would propose to add a link for further details on regulations and provide the information which tests are used in minimum and then refer to further test information in Europe as an example


comment:
Please include CDL/CDC/RRM to be more inclusive for the global role or remove altogether


comment:
We will just want to make sure on this screen to update the screenshot to match 3.2


comment:
Changing hours are discussed in the Common changes but there is no discussion re satellite sites.  Either include module for satellites sites or remove this question.  Some affiliates may not have any experience with what a satellite site is or how it operates


comment:
Instead of saying filled 'between' 4-16 weeks should we say 'every' 4-16 weeks


comment:
The title of this page is the PAH physician however at the bottom we have 'Other PAH HCPs'.  Should the title be PAH team or should 'Other PAH HCPs' be on another page?


comment:
Under Implant overview description can we add in 'for surgery':  prepare patients 'for surgery' and....


comment:
should the PAH non-prescriber listen to the implant overview as a required course as it will cover items related to pre-op preparation and post-op needs?


comment:
Is the weight important to the implanter?  If not I would say to remove it.


comment:
For the suture loop explanation can we put 'to decrease pump migration' in a separate sentence (the Suture loops are used to decrease pump migration)


comment:
In the 2nd bullet does the radiopacity assist with visualization more so than placement?


comment:
I wonder if the implanter needs to know all of this information?


comment:
Should we say there is scar tissue on Bill's left upper chest instead of left side?


comment:
Under 'Be Prepared' can we change the last sentence to flow like the others.  Maybe say:  Recognize hemodynamic instability early


comment:
For the consent question, it is too many questions right on top of each other. To make it more conversational, I would change the first question to "I'd like to hear more about the consent process here." Then you are left with two clarifying questions.


comment:
I think it would be very smart to make sure on each of these wrap-up screens (At a minimum) it is pointed out that there are many more topics, both process and protocol specific that a site will need to answer during an actual site evaluation. This is so oversimplified that I think we put ourselves a little at risk if we don't call this out.


comment:
Under 'Make a Plan' there is no need to capitalize bradycardia.


comment:
Oops, also it should say 'increase' PVR instead of 'decrease' PVR


comment:
in the first paragraph, the last sentence should read 'underdose' not 'overdose' of Remodulin (last part of last sentence).


comment:
sexual behavior / instead of sexual activity


comment:
Under the description of Micron filter the last sentence does not read correctly.  Probably do not need the last 4 words (from entering the reservoir) or add in 'preventing entry into the reservoir' in it's place.


comment:
*Exact donation volume varies by country/region and may even depend on the donor himself (sex/ weight).
Change to 
*Exact donation volume varies by country regulations.


comment:
Do not include the sentence
"While donors with Type AB blood can only give red cells to other Type AB recipients, they are the universal plasma donors."


comment:
Do not include the sentence
" A single donation of platelets collected by apheresis can constitute one or several transfusable units, while it takes about four to six whole blood donations to constitute a single transfusable unit of platelets. "


comment:
Country depending, additional testing can be done, such as total protein and ferritin. Some countries offer an additional health check to the donor, as e.g. by cholesterol testing.


comment:
At time point 1:32 it says to close clamp before removing needle from reservoir fill port.  We do not remove the needle but instead clamp the tubing and remove the syringe.   
At 4:02 why does the demo only pull up around 10ml instead of 20ml into the syringe?  It states to pull up 20ml
At 4:46 the video states 'if needed repeat filling procedure'.  We would have to do that as this is the 40ml pump.  Can we just say to repeat steps?
At the end of the video should we say why wiping the excell Remodulin off the pump is important...to decrease potential skin reaction?


comment:
Delete last paragraph "in some countries ... actual cross match."


comment:
I also think it would be quite valuable to remind them NOT to wipe the catheter here.  It would be a natural step to want to wipe the catheter off after flushing it.


comment:
Increased global regulations:
delete "increasing explanation"


comment:
This is not the best image.  Is there another one we could use?  The image on the left does not look wedged it just looks like it is advanced further but you really cannot tell where it is.  If the main point is to make sure it is not wedged maybe an image depicting that would be best?


comment:
When selecting an area appropriate for healing this is for all patients correct?  Not just scleroderma patients


comment:
For the observer certification, we may want to discuss eliminating the setup of the pending stage settings, since an observer will usually be someone that does not need initial training to be an observer.  While an observer must be observed themselves, they would not be trained by someone else and then become an observer.  They would either already have training or they would be transferred to this certification from another certification that provides the same privledge (like operator)


comment:
Selection of the name and the non-expiring are prefaced by stating that this is an example, but we explicitly state 12 months for the certification time.  We need to make sure any settings are for an example only (in this example, we are setting the validity to 12 months).


comment:
On 'Ongoing FUP Care' can we say his refill appointments are every 4-16 weeks and determined by his prescribed flow rate of Remodulin' instead of 'every 4-16 weeks which is dependent upon'


comment:
For pump rotation are we encouraging the use of a mesh pouch?  I think of this as being somewhat of a nightmare when replacing pumps.


comment:
Please add explanation for unchecking the linearity checkbox. Linearity is usually performed by Point of Care Coordinators, rather than ACCU-CHEK Inform II operators.


comment:
Is 'wrapped' the correct word for placement of excess catheter body placement?


comment:
For the "exam required" option, we need to explain that this is only available when the LMS integration module has been licensed.  If this module has not been licensed, then they cannot use the check box.  In addition, we need to explain that the course name should be identical to the name used in their LMS system so that it will be properly recorded.  Finally, the attempts required will need to be explained, as this is not outlined in the certifications course to show what will happen if the number of attempts is exceeded by a user.


comment:
YOu directly say "we can run pregnancy tests"  Rephrase to say " you can record manual tests on the accu-chek inform II including..."  In addition, you can state that "in this example we will show how to record a manual pregnancy test"


comment:
As with earlier examples, always state that values entered are examples. "in this example, we will set the validity to 12 months"


comment:
When entering exam, explain what the exam is like the prior examples.  In addition, you select both patient result and OTS.  Make sure to explain that completion of a OTS (direct observation) does not count as a patient result.


comment:
OTS explination should occur before we start defining certifications.  We check OTS during the certification setup, but the learner has no idea what this looks like.


comment:
The OTS explanation is poorly done.  Both users have the same experience, just different tasks to complete to be able to perform a patient test.  If you are locked out due to no OTS completed, then you just have to be observed to recertify (and complete QC if that is selected and not done).  If you did OTS, but not QC, you are still locked out of patient testing until you do QC, then you can test.  The only time that you are completely locked out would be if "Patient test" is selected when you expire.  This starts the Implicit OTS workflow, which is not discussed in this module.


comment:
Certification should not be first.  We show them OTE (pregnancy) without ever discussing the setup of pregnancy in the module (instrument setup).  This will confuse the learner.  Start with instrument setup so we can show how other tests are enabled and managed.


comment:
as with all examples, make sure to preface any settings with an explanation (such as, enter a descriptive name for your configuration ID, in this example...)


comment:
Barcode screen - DO NOT tell the learner to ensure Aztec is checked.  ONLY check the barcode formats the meter should read.  There are issues where a 2D barcode is next to a 1D barcode and the meter should only read 1 of them, so telling them to "ensure" something is wrong.


comment:
We directly tell the customer to set time and date settings, timeout settings, and beep tone to specific settings.  We do not explain why.  Is there a reason that this is directly stated, or is it an example.


comment:
"Enter 1234 in the setup password field" - WE should not tell them to setup a specific password for setup in training unless this is a specific ROCHE policy.  Any operator or POCC watching the module can assume that all meters are set this way and could cause us a security issue.


comment:
Setting user login to keyboard/scanner and setting list - Many facilities do not provide operator ID barcodes.  We should explain all settings (setting barcode would cause a security concern at some sites).  In addition, explain all options under list, as some locations may not want list authentication for operators.


comment:
We are setting patient ID to barcode as well without explaining all settings.  Also, we select length for validation without explaining all settings (like must be on list).  Finally, we tell them to enter a barcode mask without explaining what the barcode mask variables do.


comment:
As with other demonstrations, make sure to explain all options that are being used.  Why are we selecting something, don't just do it.


comment:
DO NOT tell them to directly change critical and out of range low and high.  It is OK to state that this is where the settings are and to change them if their policy requires, but in the example, we are directly telling them to change a value without explanation.  This is a regulatory violation and must be changed.


comment:
STAT test - we offer no explanation as to what a stat test is or why it is checked.


comment:
As with all examples in this module, make sure we explain that "in this example we will set the value to" and give a reason why where needed.  Also, many of the drop downs should have all options explained.


comment:
Pregnancy test is never shown in the ACI2 settings demo, but we explain how to certify.  Both the certification and the setup screens need to explain Other Test Entry, how it is enabled, and how it is setup.  We also need to explain that some tests require the corresponding QC is setup as well.


comment:
We show the wireless screen, but do not mention EAP settings.  All of our largest customers use EAP.  Does this need to be covered in more depth here (such as the wireless settings here and how they affect EAP)?


comment:
The team cannot recall how much detail we go into for QC and LIN lots in the materials course.  Do we instruct them in that course on how to add new materials (like a new lot of QC) to the lot management screen?  Also, we show certification of pregnancy earlier in this module, should we have an example of entering pregnancy and pregnancy QC material lots into this section?


comment:
We should only have one example of setting up an instrument (step through only the pertinent screens).  Same for certification and materials.  Finally, make sure that the user understands the settings by asking them to change a setting to accomplish a task (like "set the timeout so a user is immediately logged off when the device is shut down).  Then they enter 0 as they learned earlier to get it correct.


comment:
Agree with Nathalie's comments.
In stead of IVD lab, I would call it nevertheless a clinical diagnostic lab or just diagnostic lab, as in CE the regulatory term IVD also covers blood screening.


comment:
I think it is important prior going into the details of sensitivity and specificity to mention the difference in objective of a diagnostic lab vs a donor center:
"Whilst a diagnostic lab's objective is to diagnose individual patients and a diagnostic lab's 'product' is the delivery of test results per patient, a donor center's objective is the delivery of safe blood components and  a donor lab is applying screening tests as part of their manufacturing process to ensure the safety of the blood product."


comment:
Regarding the expectation to find positive test results: in my understanding, also a donor center expects to find every positive result that is within their received donated blood. Thus I proose to say:
"A diagnostic lab is testing patients for potential infections and thus is expecting positive results leading to diagnosis and potential treatment. A donor center is expecting to receive donated blood from healthy donors free of infectious agents, as the donors had been considered eligible for donating blood through the donor history questionnaire and health check. When faced with a reactive result, the blood is required to be tested further for confirmation, notification of the donor, who will be referred to a diagnostic lab for further diagnosis. The blood product in consequence will be discarded."


comment:
The thirs comment could be: "Sensitivity of the test is of equal importance for both customer types, the diagnostic lab as well as the donor center."


comment:
Regarding specificity:
Whilst a positive result in case of a diagnostic lab triggers restesting and confirmatory testing only, in a donor center, a reactive results has additional consequences beyond retesting and confirmatory testing: the donor is removed from the donor pool and the blood unit is discarded. With this, each false reactive result unnecessarily impacts the workflow, the release of a blood unit, the eligible pool of donors and requires recruitment of additional donors. With this, each false reactive result causes additional unnecessary cost and has a negative economic impact for the donor center. With this, overall specificity of the applied screening panel is important to a donor center not only from a workflow efficiency but also a cost efficiency and economic point of view."


comment:
Does it sound better to say "Seeks to ..." instead of "Wants to ..."?


comment:
Would specify ".. if it is working" with a positive statement (i.e. not with sayinf not efficiency-driven); do we mean with if it is woring if the status quo provides the release of safe blood?


comment:
"Wants to be seens as best-in-class": by whom? other donor centers/ peer group? buying hospitals (if donor center is nationwide centralized, that matters less)?

As also in prev. comments: would avoid brackets


comment:
I would not put waste in brackets.
"Seeks continous reduction of manual intervention and optimization of resource utilization"


comment:
Sangrad information: ...residents, their needs and how they differ from a diagnostic lab customer."


comment:
Keep Me Ahead: At this house you will meet a customer who considers providers of screening tests as partners in questioning the status quo in search of continous improvement.


comment:
Keep Me Comfortable: At this house you will meet a customer who considers providers of screening tests as partners in her search for security and hassle-free implementation.


comment:
We Know Best: At this house you will meet a customer who considers providers of screening tests as suppliers, providing her with all information that allows her to drive change by herself.


comment:
Leave Me Alone: At this house you will meet a customer who considers providers of screening tests as suppliers, constraint budgets and resistance to change with price negotiations.


comment:
This should read "Customer Support" not Customer Care


comment:
In the previous screen, it said to select Patient ID.  The field to select was labeled as "Patient" and not "Patient ID".


comment:
This should also be "Customer Support" and not Customer Care.


comment:
In this video we ask the user to enter the Certificate Type as Observer-annual but when that is typed in, it is typed in as Observer_annual (using an underscore).  We just need to be consistent.


comment:
For objectives, should this be identify the cobas Liat (first objective.)  Second objective may need clarification as both the device and IT 1000 have a full screen.  Perhaps reword to "Recognize the IT 1000 application settings that are specific to this device.


comment:
At this time, the Liat cannot receive "canned" comments from IT 1000.  Will need to check with Adam to verify whether or not the device can create and send a comment with a result.

Second comment on this screen:  In the second paragraph, may want to change wording to state "supports uploading patient test results from the device to the cobas IT 1000 application".  The download statement may confuse learners as many see download as receiving and not sending.


comment:
For user management, is any statement required about assigning users to the correct location for the device?  For Instruments, I don't recall discussing maitenance on other devices (such as the ACCU-CHEK Inform II).  In addition, did we remove this from the device management module?  Should the maintenance statement be removed?


comment:
We want to be careful with the QC statement, as the Liat does send QC on the latest firmware.  cobas IT 1000 does not use the correct protocol with it's driver at this time.  This will change with the next firmware release in 2017.


comment:
As with other courses, should instrument configuration come first, followed by materials, then finally, certifications?


comment:
Change "you need to copy the configration" to state "Roche recommends that you create a copy of the default configuration in IT 1000 so that the default configuration will always remain unchanged.


comment:
For patient ID mapping, we should explain all options.  We should not give direction as to what is selected unless it should always be set to the setting shown.


comment:
As IT 1000 does not work with QC at this time, we want to remove the QC statements.  We do not want users setting QC as a requirement that we cannot fulfill.


comment:
This example uses a different description than the coag or glucose modules.  It properly states "in this example" when setting 12 month recertification.  Use this format for all modules.


comment:
For exam required, this module is better about explaining the check box, but still sets an arbitrary name and exam attempts here without explaining that the test needs to match the LMS name for the exam (and to get this from their LMS administrator).


comment:
External LMS cannot approve OTS.  This can only be approved with POC Mobile.  External LMS can only approve an exam as pass-fail.


comment:
Why is interim used if there is no criteria?


comment:
For exam required, note that they get this information from their LMS administrator


comment:
Why show the reminder tab if we do not create any settings?


comment:
We are not showing certificate assignment, is this by design?


comment:
Right arrow is very small and was not shown extensively in the earlier example.  Will the operator get lost?


comment:
Why select the liat, then click ADD.  Why not click add first and then select the Liat.  We are having the operator do additional unneeded steps.


comment:
Can we have the learner select the patient ID drop down to see all options?


comment:
Please update audio to reflect that the user is not locked out of the instrument; they are locked out of executing patient tests since the OTS task is outstanding.


comment:
Please update the bullet points to be:
- Set up a new device
- Customize the Screen, Options, ID Setup and QC Settings.
- Setup up the server.


comment:
Please update audio to say "Verify Unit value is INR"


comment:
Please add to audio to include:

Undesired units may be deactivated in the Test Definition screen, so they are not displayed in Device Configuration.


comment:
For security related settings such as password, please update audio to tell the trainee to configure the meter to following their organization's security policies. We should also check that the audio says "In this example, we are setting the value to 6 characters . .  ."


comment:
There will be two new tabs available on this page: Package and Test Function.


comment:
Please see feedback in the Inform II module about explaining the why for STAT Test. The reasoning for the STAT Test in Inform II module can be used here for Coag Plus/Pro


comment:
Please mention the bar code scanner for the CoaguChek XS Pro:

For ID Setup > Operator List setting. Active will show the picklist on the meter and allow for barcode scanning. Entry and Certification sets the meter to barcode scan only for operator entry.


comment:
We need to cover the Device Setup > Barcode section for the CoaguChek XS Pro instrument in both the audio and demo.


comment:
Please update audio to include explanation for Send Operator Password:

Operator password is not always required. Some CoaguChek XS Pro sites that use the certification required option for User ID may not want or need a password.


comment:
Please update text and audio to "Leave Firmware Update Event task as is"


comment:
The Clinitek Status Connect is a routine point-of-care urinalysis device that is in use at a large number of hospitals and clinics today. It is important to note that this IT 1000 module will only support the Clinitek Status Connect, so the customer must have the Connect module in order to use this device with IT 1000.


comment:
Please update screen capture and audio to "Check Privileges tab to ensure that it is properly configured"


comment:
The method used to describe assigning locations here in the Clinitek Status training is the best. Please use the audio and screenshots for all sections where we are assigning Materials to locations please.


comment:
Please include Adam's comment and use the explanation for copying the default config used in this module for all driver modules. The explanation is correct.


comment:
Take out the word "the" before "EIM" in the second sentence.


comment:
Need to remove SCIDs, resource names and any other resource-identifying information.


comment:
The Signature Elite is an anti-coagulation device commonly seen in the hospital surgical, ER, and cath lab environments since it can measure heparin effect in surgical or emergency environments. The bi-directional driver supports sending patient, external QC and liquid QC from the instrument to the cobas IT 1000 application. Operators, patients, configuration, comment lists and lot information are uploaded to the instrument.

Click the instrument to view additional key functions.


comment:
The Entity Details Screen is going to contain more information in 3.2.  Also, the print icon will be in the Entity Details bar instead of next to the Search Bar.  We will need to add the new Entity Status to the top, which is called Verified.  Then, we will want to add in instructions on how to use the Generate Query Function that will be available under Inventory Manager in 3.2.


comment:
Per our Design Task List, the entire section for System Manager can be removed.  This will be in the JIT.


comment:
Per the Design Task List, the entire Planner section can be removed from the training module.  This information will go in the JIT.


comment:
There will now be a search function called "Select Entity" instead of finding an entity by Category and Sub-Category.  With the Select Entity Search function, you can search for an entity based on Category, Sub-Category, or Entity number.


comment:
The same thing with the search function goes with this screen as well.  Also, there will no longer be a Required Traceability Matrix box.  There will be an added function called "Enable One to Many Traceability Dependency?" which will allow us to map to multiple validation documents.


comment:
Change the script to say "It provides information on how long it will take to get to your destination and the market will auto-adjust if changes are made."


comment:
Please update User Management to be:

Manage users from this area. Existing operators in IT 1000 may be assigned to the Signature Elite. New operators may be added as needed. The Signature Elite System supports up to 16 characters for operator IDs.


comment:
Please change the words "ADS adapts" to "the market adapts and communicates the output to ADS."


comment:
Change "View real-time market information" to "View future advisory instructions"


comment:
Change "View base schedules" to "View locational marginal prices"


comment:
In the "That's right! box edit the words to say "ADS allows you to view critical ISO messages, binding and advisory instructions, and query historical data for your resources.

ADS is like a rear-view mirror look at real-time instructions."


comment:
On first thought bubble reverse the words so that reliability impacts come before settlements


comment:
ADS runs every five minutes no matter what, so we need to explore the intent of this slide further.


comment:
The rollovers are too fast.  It gets confusing when you are trying to get to a particular  panel and all the panels before it get highlighted.


comment:
If you pick the wrong answer you don't have the opportunity to go back and choose another answer.


comment:
Please update the script that we agreed upon so that it includes both foundational and application courses.


comment:
Please check Certification feedback from other driver courses and apply them here.


comment:
Please update text to be:

Users or operators are certified based on the requirements of their accreditation organization. For example, operators may be certified every 12 months and may require:
- Initial QC
- Six month new hire check


comment:
I think the same feedback from other courses applies here. Users are not locked out from their instrument. They are not allowed to perform patient tests until they complete all of their certification tasks.


comment:
Question for the team:

Does the Signature Elite have a bar code scanner? If not, enabling "Barcode Scanner only" is incorrect in audio and demonstration.


comment:
Similar to other courses, we need to avoid telling customers to use "1234" for any password or what password to use. They should set passwords according to their organization's security policies.


comment:
This window will look a little different for 3.2.  Also, with the new "One to Many Dependency" functionality, we will want to update this module to use that function.


comment:
I don't think we should recommend setting maximum number of EQC and related failures because of the same reasoning as passwords. Administrators need to follow their organization's policies and procedures. For our courses, we need to highlight where configuration settings are done for illustrative purposes and highlight where we need administrators to configure based on our guidance.


comment:
I think this module is very helpful.  Let's make sure to keep it in here.


comment:
I feel like we could go into a little more detail about document mapping in this module.


comment:
Per the Redesign Task List, this module can be removed.  This module will be in the JIT.


comment:
first and only FDA approved implantable pump


comment:
Can we put these AEs in chart format and remove the big ! caution sign?


comment:
Data Review would be the correct answer.


comment:
Description and rememdy is the correct answer.


comment:
Alarm Name column, change to Alarm Code column


comment:
This is not the full indication. Also not crazy about the user needing to scroll to get the contraindications. Is it possible for them to move forward without using the scroll? This could be an issue if so. Is there a way to update layout to prevent the need for scrolling?


comment:
Think we may need to balance the benefits on this page with the risks on the next page. Seems we should combine them into one page.


comment:
Should we delete Meet the Implantable System for Remodulin team language and just have the headline be Building your ISR team? They are not meeting their team but need to build it so like this language better for this section.


comment:
This non PAH HCP page is a bit confusing. I think its the second sentence that is throwing me off. We may need to separate implant/OR support from post implant and refills.


comment:
Are these the only things that should be included on the checklist? Lets discuss.


comment:
Don't like the prepare to be a good team member language. 
Feels strange to have this page come after they completed one of the modules that is listed here. Should this come first?
The in-person description is a bit jumbled. Lets take a stab at creating bullets or something that doesn't feel like a run on sentence and is a bit clearer as to what they will receive.


comment:
We are assuming that the transmission branching has yet to be developed.


comment:
The narrator says "dispatchers" instead of "dispatches" at 1:06.  This will need to be fixed in all CBTs.


comment:
Please change wording in second sentence of Master File message to say "To change a Master File value for a resource, such as PMax or PMin values, you must submit a Resource Data Template."


comment:
Please change "the EIM applications use" to "EIM uses"


comment:
Change "RDT" to "Resource Data Template"


comment:
Please change the second sentence to say "Outages must be kept up-to-date to ensure the market runs with the most current information."


comment:
On Column Configuration page there are up and down arrows that allow you to re-order the columns.  Please add a marker to describe this feature.


comment:
This needs work - We don't need to show them this panel.  Instead, the search should occur in the outage summary using filtering, etc. to find the outage in question.


comment:
Change wording after the word "Otherwise" to read "the market won't have accurate information."  Keep the next sentence.


comment:
Remove the sentence that starts with "An outage that doesn't have overlaps..." on the Availability Tab.


comment:
Screenshots are blurry.  If we give you other screenshots can you use them?


comment:
The "Availability Tab" screen shot is incorrect and must be replaced.


comment:
On Pmin Re-rate tab remove the "(no overlaps)".  
Replace the remainder of the paragraph to read "OMS allows you to enter a PMin re-rate value that is greater than the value in the Master File here. The system will not allow overlapping PMin re-rate outages."


comment:
On the Ramp re-rate tab, change the first sentence in yellow to say "Selecting the RAMP_RATE nature of work automatically..."


comment:
Change the "Load Max, Load Min" tab wording on the bottom - Change "available for pumping" to "availability" and remove the last sentence.


comment:
On the "RIMS Data" tab remove the yellow bubble.


comment:
There seems to be something wrong with this question.
Is this question in reference to the Abbott Accelerator or p512 or both?


comment:
Can we have an option to listen to audio again


comment:
Manual Adjustments - change to "This is where you can manually enter a change in the availability MW value."


comment:
For MSGs - we want to let them know that they cannot enter a change in the availability MW value at the plant level because the plant level is a calculated value based upon the availability MW values of the configurations.  We also want to point out that the system will not prevent the user from entering a value at the plant level, but the system will not actually use this value.


comment:
On the Aggregate resources page, change the verbiage on the top yellow arrow to be "Availability MW values" and then change wording to read "You can enter availability MW values...."


comment:
We need to point out that the MW availability of Aggregate Resources are not a calculated value and must be explicitly stated.  We want to highlight the difference between this and MSG resources.


comment:
We requested a difference in shading for correct and incorrect answers.


comment:
In incorrect pop up box, space is needed in between the and cobas p 480.


comment:
I love this screen! Let's say "and help a Cummins Customer launch into success."


comment:
Let's remove the ; in the red boxes and just make these sentences


comment:
With 3.2, there will now be an Addendum option instead of just the New and Revision options.  Also, the search tool for the entity will be different here as well, where there is only one search bar to find an entity by Category, Sub-Category, or entity number.


comment:
There will be two new functions available under the Assign Document Development.  There will be an option to Enable Decision Tree.  There will also be an option for "Assign to Me" under User or Group Assignment.


comment:
The My Tasks screen is going to be very different.  There will be tabs for Task List, Current Tasks, My Group Tasks, Messages, Administrator Alerts, and My Change Requests.  And under each tab, there will be the option to search for a document by name, functional role, site, acitivity, assigned on, and target date.  Also, under the Develop Document screen, we will now have a Generate Traceability Matrix Option.  Not sure whether this new feature should be added here or in the Requirements Module.


comment:
The training states that ValGenesis automatically identifies the table mapping type.  This is actually not the case.  This has to be determined by the developer.  The developer should select the "Show" button to view the table and determine the mapping type and then map it accordingly.


comment:
With 3.2, the Primary Executor option has been removed.  The Primary Executor will automatically be the initiator.  Also, under User or Group Assignment, there will now be the option to "Assign to Me".


comment:
Correction, there will a Primary Executor Option if User or Group is selected under User or Group Assignment instead of Assign to Me.  However, if Assign to Me is selected, Primary Executor will not be an option.


comment:
There will now be an option next to each executor for Predecessor.  If a task is selected for Predecessor, then an option for Process is available.  Under process, "Start to Start" and "Finish to Start" will be available.


comment:
It might be worth it to state here that executors will not be able to copy expected results and past them into the actual results.  We can discuss further.  Also, there will be a new functionality called "View Executed Steps" that will need to be selected and closed before the "Execution" button can be selected.


comment:
I don't typically transfer the task to the technical reviewer.  The technical reviewer is assigned a split execution task to complete the technical review tables in the document.


comment:
This currently looks the same.  However, we haven't used the deviation module for some time because it hasn't worked properly.  We should discuss for 3.2 whether this will still be the case.


comment:
Per the Redesign task list, we will also be adding in modules on Mass Assignment, Dry Run, and Mass Upload.


comment:
AS Availability - this is relevant for EIM participants.
Please remove the sentence that begins with "This tells the ISO..."


