# Feedback

comment:
Can the r ball be superscripted on the cobas CT/NG v2.0 Test button like it is on the HPV Test button?


comment:
On the buttons, should there be a superscripted r ball after "cobas"?


comment:
Not a huge deal, but the first check box moves a little when clicked, but the other do not.


comment:
I don't have the option to try again. The slide automatically advances after the incorrect feedback pops up. Also, in the incorrect feedback, looks like there is an extra space between "and" and "macro-." And, maybe say "macro-dissection needs to be" instead of "marco-dissection does need to be"?


comment:
My comments for the incorrect feedback also applies to the correct feedback, except for the auto advance thing.


comment:
Slide automatically advances after the incorrect feedback pops up


comment:
The congratulations pop-up menu still says the Complete Course button is at the bottom the screen


comment:
There are hyphens around "or held a material interest in", but they should be dashes (or a double hypen if your system cannot create a dash).


comment:
On the left side of this page, it says "You're Answer." That's grammatically incorrect. It should be "Your Answer."

However, it would be preferable to use the term "response" instead of "answer" throughout.
So, "Your Response", "edit response to question x" etc.

On the right side, please revise text to read: "Please review your responses to the questions on the left prior to confirming."
"When you are ready to confirm, click the Submit Responses button below."


comment:
In the pop-up that appears when I try to bypass entering details, please change the punctuation to:
"Because you answered, "Yes, I have," you must..."


comment:
2nd what sarah said except for me, I could get the first incorrect feedback no problem, but on the 2nd or sometimes on the 3rd try, it would auto advance me.


comment:
for me the auto advance doesn't happen unless i get it wrong for the second time


comment:
should the feedback have a comma after "if it is not met"?


comment:
does this instance of cobas need an r ball?


comment:
seems like the feedback would be more helpful if it stated what the correct temperature actually is.


comment:
This doesn't reflect the text we provided on Friday. Please edit to say, "First, select the answer using the drop-down box. Select Yes to pass, or No to fail a question. In our example, the salon passes the first question and fails the second one.

Click the dropdown to proceed.


comment:
We do not want the amount of questions bolded in any sections. We want to focus on the resources used and bold that information. Please see the Powerpoint sent Friday to reflect bolding to what we provided.


comment:
Ashley Bowker is a real stylist. This name must be removed.


comment:
Why do we show a picture of the single sample carrier when talking about the different modules?


comment:
STAT samples can also be placed in the Input Buffer if you program it that way - STAT's can be in either the STAT lane on the Stocker/Holder module or the IBS


comment:
Is the AOB commonly called the Add-on/Input buffer, or just the Add-on buffer?


comment:
To me, the voice does not match the picture of the person.  I have trouble listening to it.


comment:
Can we get a clean logo that isn't as pixelated? Matt K should have one.


comment:
Should "common cap types" be defined?  Are there any caps that can't be removed?


comment:
Show a tray instead of the tube carrier.


comment:
Comment from collaboration "Change last bullet point to something like "Checks that the cap has been removed" instead "Checks optically". The narrator still states "Checks optically".


comment:
Once a module is viewed, you can't go back and review it again.


comment:
Let's add some onscreen directions that say "Click Continue to learn more about gathering customer requirements."


comment:
Correction - The first time through I couldn't review a module once it had a check.  I started the section over and now I can so maybe it was my fault.


comment:
Could "Uni-" and "Bi-" be moved down to appear on the same line with "directional Reformatter"?


comment:
Could "Bi-" be moved down to the 2nd line so that it appears with "directional Reformatter"?


comment:
Please change to just Flashcards instead of cobas Flashcards.


comment:
Flashcards and 8100 simulator are not trademarked cobas products. These should not be preceded by the cobas logo.


comment:
add "the" before video. Should be lowercase, not bold.


comment:
starting about :41, we have too much dramatic pause while those icons build - we can cut like 15 seconds. That should be normal, quick: general management, sales, blah blah blah. More conversational, less presentational.


comment:
at 1:15ish: All of the key areas mentioned previously. (Instead of above). Also, can we bring back the icons there?


comment:
1:28 - add "Market-specific areas + sections of EXCEL" as onscreen text.


comment:
1:40 - "Full assessment by distributors" as onscreen text.


comment:
N in Next should be capital in the follow up directions.


comment:
First sentence, change to "The EXCEL Program allows for different types of assessments based on various factors."


comment:
Remove the "But," and just make it "Can you..." in sentence 3.


comment:
succeeding needs ING in the last line of the first paragraph.


comment:
rewrite first sentence to "In the EXCEL Program, each role has a different part to play."


comment:
Assessor popup - change first sentence to "Assessors are the key to a successful EXCEL assessment."


comment:
Lead assessor popup - the "L" in the first sentence looks different from the rest of the text...


comment:
lead assessor q2 - needs "in" - completed in an organized and efficient manner.


comment:
distributor popup - the main text is a different font from the rest of the popups and the questions and answers.


comment:
the intro should be one sentence, right? with a comma after role and then let's lowercase.


comment:
have the "prepare documentation" card say "prepare distributor documentation" so it's clear what they're doing.


comment:
for "Define the scope" card - have it say "Define the type of evaluation - full, lite, or self EXCEL."


comment:
change "Approve action items" card to "At Cummins, assist with closing action items that come from workplans."


comment:
complete workplan action card - workplan needs to be one word.


comment:
Update the table as needed to match the updated cards. Also, can we increase font size? I'm good if we need to get rid of Geoff to do that.


comment:
directions shouldn't have "to continue" in bold.


comment:
directions need "the" in lowercase, not bold before video.


comment:
for the feedback, change second sentence of each to "Remember, the EXCEL Program:" so the bullets make sense and complete the sentence.


comment:
the onscreen text on the notebook needs to match what you're saying in the audio. Sorry if that update wasn't made in the script!


comment:
third bullet - there's a period between team and technician. Please remove.


comment:
Need to switch the location of cobas and Roche in the top corners. Make it match the cobas 6000 app.


comment:
:45 seconds - I don't think we should use the same people as customers that we showed as participating in the workplan meeting. Please use different customers - the third and fourth to appear are fine; the other three need to be adjusted.


comment:
at 1:20 - need to ditch the pic of him clapping and use a different pose. Sorry, too cheesy!


comment:
DDEXCEL popup - make it say "Assessors use this tool" remove distributors and from the last sentence.


comment:
Manual - first sentence add "The manual..." before provides.


comment:
workpla - change opening of first sentence to "The workplan is..."


comment:
correct feedback - continue needs to be lowercase in directions.


comment:
prep - distributor has two "i" at the start of the statement.


comment:
assessment - distributor - necessary documentation, not documentation necessary.


comment:
Erika - for assessment - rewrite the last assessor sentence. That one doesn't make sense.


comment:
top of page needs to be cobas 8000 modular analyzer series (not just cobas 8000 analyzer).


comment:
Change to Best Practices - Daily Checklist instead of Daily Operations Checklist. Need to stay consistent with the title of the document.


comment:
In second bullet point - remove the word Operations.


comment:
Change second bullet point to "Ask participants to demonstrate the Daily Checklist tasks."


comment:
I think it would be nice to list the items needed. I like Kim's idea to have a popup chart that would include the Detailed Daily Checklist. Also we tell them to take notes in the Operator Notebook but we hand them a checklist. Might be nice to use an observation form for the trainer or have the participant use a checklist that allows them to initial what they complete and then the trainer can sign off that they can perform the tasks.


comment:
Need to include directions on how to request training materials and more instructions on how to use the app. The FASs know the process but a customer would not.


comment:
Change Print Global button to global Print button.


comment:
workplan - assessor - add a sentence "I may offer suggestions if I know of a best practice that could work for the distributor.


comment:
Make sure it is cobas 8000 modular analyzer series.


comment:
Q#9 add module to the end of cobas e 602.


comment:
They do not need sticky notes for the suggested activity. When they order the training supplies, they will receive hardware labels. They will need instructions on how to use them.


comment:
Need to have different colors of boxes mean different things. For example, I would like the suggested activities be in blue boxes and important notes that need to be stressed in another color (maybe red or green).


comment:
Need to at least refer to the section of the notebook. I know we don't want to list a page number but a section reference would be nice.


comment:
Need to include a list of supplies that they need to have out during this section. They will be doing the labeling exercise and the trainer needs to make sure all items are ready.


comment:
Remove the trademark symbol for the cobas x xxx module items.


comment:
Add "...take notes in the Hardware and Software Overview section of their Operator Notebooks"


comment:
Explore the system-tray portal: Can we have it to either wait/have user interaction to start the video or have audio for for the description to play during the video? I started reading, then saw the video playing and couldn't concentrate on either until it finished. Afterwards, I read the description, then played the video again.


comment:
Identifying parts. It shows the slide drying oven that is at an 85 degree angle, but it states it is the curing oven, which is incorrect.


comment:
Explore reagents - to replace: the description states "top hat" and I thought it was just "hat"


comment:
The video shows the tech loading the coverslip activator, but the description doesn't mention this since it was mentioned in the last step. We need to have the description on loading the activator along with the video of someone loading it.


comment:
The storage conditions for the activator should be the same as the current SYMPHONY Clear, since they have a very similar chemical composition, I believe. The package insert for Clear only states storage at room temperature, but nothing about flammable storage. However, both PI and MSDS state it is flammable (MSDS states category 3).


comment:
Reagents: Currently, the eosin on Symphony is an alcoholic eosin, which is very flammable (MSDS states category 2), so flammable storage is usually required in the lab. I believe the eosin formulation on the HE600 should be the same. 
Similar to the Clear, the eosin does not state flammable storage on the PI or MSDS.


comment:
Even on a large monitor the video is very small, taking up more than 1/4 of the browser at full screen. As mentioned, it is very difficult to read the labels on the consumables.
The bottle on the left needs to read "Activator" instead of "Deactivator"


comment:
Review the software - Introduction: I was unable to select on "play the next section" or any of the selections, since it automatically moved to the next screen.


comment:
Several of the consumable and pop-up screenshots are blurry or too small to read easily.


comment:
The Checklist icon isn't a link to view anything. Do we have a copy of the Pre-analytics checklist that will be included?


comment:
Since MPA is included in the program, need to add MODULAR also.


comment:
Need to use full name for the 8100 on all screens. I noticed that the screens after transport only have cobas 8100.


comment:
Remove the comma after team. There was not one for the FAS.


comment:
In the Operator Notebook description, change basic operator training to Routine Operation Training.


comment:
I can hear the inhale before the speaker begins


comment:
the AOB is the add on buffer, speaker says add on output buffer.  
I think we may need to scratch the "mandatory" because only certain modules may be mandatory.


comment:
add on /output buffer is the official name but most people say add on buffer


comment:
the official name is the add-on/output buffer but most call it the add-on buffer.


comment:
single tube holder should be single sample holder


comment:
VENTANA HE 600 system - all caps on the Ventana name when part of the product.


comment:
Let's rename wrong path to "Why It Matters" since we changed it to be about avoiding issues. Will need to update the direction text too.


comment:
Have "Click Next to continue" directions appear at the end of the video.


comment:
When they come back to the menu on after the first time, let's have the body text disappear and only have the directions remain. Is that possible?


comment:
can't have something with think stock logo. download please.


comment:
I don't love the lines from the icon to the popup. Just have the popup appear.


comment:
everypopup: bold the first word to make it stand out.


comment:
What if we had a little slide slide under each icon as it was clicked? then we could update the text on the main screen to say "Decisions you make impact stain quality. Follow the slide through the pre-analytic process, using the timeline below."


comment:
1:replace all text "Grossing: To start on the path to slide success, cut tissue as thin as possible. It should be no more than 3 mm thick, about as thick as a nickle."


comment:
2 - remove passive voice. "Now, use a 10% neutral buffered formalin (NBF) for 6-72 hours. ERIKA - INSERT SENTENCE THAT EXPLAINS WHAT THIS IS AND WHAT IT DOES. Remember, keep the fixative volume at 15-20 times the size of the sample so you achieve the best formalin penetration."


comment:
3 "Processing: Allow the sample to process - 2.5 hours for smaller samples or up to 12.5 hours for larger samples." ERIKA - can we get a sentence that defines larger and smaller?


comment:
4 after colon "Embed the sample in parafin that is 2-4 degrees Celsius above the melting point. You can find the melting temperature listed on the specific parafin in your lab."


comment:
as I'm re-writing all these to make active, I think we'll need a bigger box. Stretch horizontally. Then place the image on the left with the text in a block on the right. You may want to show me what you layout.


comment:
5 after colon "Use the microtome to cut the sample to 3-4 micons (INSERT SYMBOL) thick."


comment:
6 after colon "Submerge in water bath that is ..."


comment:
Actually, could you find someone who looks a bit more concerned? She's a little too smiley.


comment:
Put "Click Learn More directions first."


comment:
instead of "Learn More" change the button to "Sample Details" and update directions.


comment:
Shorten direction text so they don't go past the . after system. Then move the "Sample Details" button up to be beside the directions.


comment:
Incorrect feedback - change to Mary's results. (I think the patient was Mary, right?)


comment:
When I clicked try again, the bars to make a choice went away.


comment:
correct feedback - remove try again and just let them continue.


comment:
again, not so happy. and again, download without think stock logo.


comment:
Instead of "he's looking foward to." Let's say "He's anxious to hear his results."


comment:
Same edits to Learn More button and direction text as previous round.


comment:
Remove try again from "Correct" feedback. Check functionality of incorrect Try Again as the one from correct redirects to the Meet Xavier page.


comment:
Clicking Continue in the correct popup brought me here. It should just take me on to the next section.


comment:
Also, according to the displayed feedback, I got the answer wrong so check that all the "right" ranges are marked correct in the scoring for the activity.


comment:
Get Matt's help. This doesn't work, I think a lab scene would be fine, but this looks creepy to have a floating head here.


comment:
Need to add "Click Next to continue" directions when video stops playing.


comment:
Ok, got video to replay, but now no audio.


comment:
This picture is an uncut sample. So remove the slide and instead have the uncut sample on the screen. No rollover needed.


comment:
Same thing, no rollover as this isn't on a slide yet.


comment:
Correct feedback - shouldn't it be "wrinkle as it adheres to the slide" instead of just adhere to slide?


comment:
Incorrect feedback is not written to help them answer for this second question. Please re-write so they can answer the "why" since this sticks with the how.


comment:
This is re-using the same image from a previous example. That won't work, we need a different one if it's a different issue.


comment:
Again, try again does't give enough detail for me to make the right answer...


comment:
Try again - not enough detail to answer correctly.


comment:
Instruction should read "Click the red X above..."


comment:
role during the onsite assessment is to assess capability of a distributor - performance is measured differently i.e. with scorecards.


comment:
No mention has been made in the third reply as to the commitment and timelines of all parties.


comment:
A bit more details on how the Lead Assessor coordinates with the distributor for eg. hotel, transport, dedicated room, travel risks, dietary requirements etc... pre-evaluation team meeting at hotel the day before Day 1 evaluation etc...


comment:
Role during assessment is to ensure that all comments and suggestions are written down very accurately (no abbreviations) and that the team functions efficiently.  If there are any grey areas, it is my role to find an answer to an issue.  I am first port of call.


comment:
Define 'Big' role.. more explanations required here i.e. monthly calls are set up by Channel Management between Dist. Principal,  Aftermarket Manager, any champions i.e. NPS, WWSPS etc... and Cummins BUs/Market Leaders to drive improvements. Improvements are recorded and reported globally to stakeholders via Global Channel Management.


comment:
The first step for a Distributor is to look back at previous evaluations and comments made by evaluators at the time to see if improvements have taken place. Distributor Team must be selected carefully for their dual knowledge of the Distributor and Cummins business.


comment:
The Lead Assessor does not Schedule monthly or quarterly follow up conf. calls... Channel Managers do this


comment:
... is a document automatically created by DDEXCEL once the evaluation is submitted by the Lead Assessor.


comment:
Assessor has regular (weekly) calls with his team and at least one call with the evaluator team and the distributor team prior to evaluation during preparatory work.  Logistics is a major component of the preparations.


comment:
The assessor must have names of people responsible at distributorship and target dates before leaving site, when creating the workplan.  Succinct comments must be included.


comment:
Channel Managers facilitate the follow up process


comment:
I do not like how the tissue looks on the slide. You can tell it is a cut out microscopic image. I feel it would be better to either get a macroscopic image of actual stained tissue on the slide, a different shape, or just fill the entire, or most of the slide with the microscopic image.


comment:
NEW - instead of your patient, should say "Your lab supports Mary's doctor. She has just..."


comment:
NEW - check this screen to be sure these answers are the ones marked correct in the course. My choices matched these but I was told I was wrong.


comment:
Grossing - put in place holder for Roche or find tissue picture.


comment:
grossing too thick - add Note to Roche: Is this the best image? It was included as "grossing and processing" in the course, so we want to make sure it's in the right spot.


comment:
All popups - do not say important part of slide staining process. Remove first sentence from all.


comment:
all popups - remove initial screen. Instead, start with "just right" and then use arrows to go to other options.


comment:
fixate too short - remove will - may is better.


comment:
fixate too short - define cellular morphology


comment:
fixation too long - remove image and insert note to roche asking for example. also, in text, define antigen issue.


comment:
processing time short - be sure to explain "The pathologist needs to see the nuclei in order to make a diagnosis."


comment:
Parafin too cold - Add "The wax breaks apart making microtomy difficult."


comment:
paraffin too hot - put period after samples. Add "The specimens become difficult to cut in the cloudy wax."


comment:
all popups - delete the final "Now you have better chance..." screen from the series as well.


comment:
microtome too thick - I can't imagine this is the right slide. I thought they said it would look like tissue was falling off the slide? check image and if needed, insert note to roche asking for sample.


comment:
water hot - fix " before Parched Earth reference. add to end "The pathologist is unable to read a damaged slide."


comment:
wicking too short - ask for another example from Roche since we used the previous example in water temperature.


comment:
NEW - Replace with video that Matt K provides


comment:
NEW - in the text below the image, update to say "Uncut sample of a small biopsy." You don't need the MM reference.


comment:
NEW - if needed, insert note to Roche re: new image.


comment:
NEW - make sure when referencing microntomy, we use the MN symbol not MM. MM is micrometers. MN is Micrtomes. Update on both activities.


comment:
I answered about a different issue entirely - the lightly stained slide - and it took me to the correct feedback for a water bath that was too hot. Please fix.


comment:
Answer choice 4 on the question screen was a subset of answer choice two. Make sure they're exclusive.


comment:
NEW - remove this screen - we just said all that in the video. Instead, create a word doc with these in it and put in resources.


comment:
Add an opening line "For more information on pre-analytics, so you're prepared for the VENTANA HE 600 system, see the tools available in Resources. This course is just the first on your path to successful slide staining with the HE 600 system."


comment:
NEW - resources - update with a Note to Roche: We will include the pre-analytics checklist here when it's available. Are there other resources to add?"


comment:
CRITICAL ISSUE - I put in the "right" answers per the review screen and was told it was wrong. Must check and fix.


comment:
NEW2- Directions on what to click didn't update when I returned for Slides in Review section.


comment:
NEW2 - same issue with lack of update for Next Steps.


comment:
This animation is missing the first person (the one shown on the script on the map) - "I am recommending a colleague for a job here at Cummins."


comment:
Fixation: The picture shows a slide in solution. Would we be able to get a picture of a tissue sample in fixative, since that is what we are talking about?


comment:
Processing: Not a horrible picture, but a picture of a tissue processor would be more appropriate. This may not be possible due to showing instrumentation and branding.


comment:
Processing: Remove the "-" prior to 2.5 hours and "up to" prior to 12.5 hours. The reason is some sites will process longer than 12.5 hours depending on the type of tissue.
It may be more appropriate to use the word "approximately"


comment:
Processing: A lesion is just an abnormality in the tissue, usually the tumor. Small biopsies can come from small lesions or larger lesions. The size of the sample depends on the test method: excision, needle biopsy, etc.


comment:
Water Bath Temperature: You do not submerge the tissue into the water. Instead, you lay your freshly cut tissue ribbon on top of the water. It floats there before you pick it up.


comment:
Wicking/Drying Time: 
We need to remove this picture and show slides sitting at a 90 degree angle on absorbent material. This shows slides sitting on a hot plate, which is a big "no-no" for this step.


comment:
Sample details: Melting point of Paraplast paraffin (common) is 56 degrees. Not saying to put in a particular paraffin brand, but should have a realistic melting point.


comment:
When adjusting the wicking time too high, it doesn't negatively impact the staining, but it may compromise the workflow.


comment:
Wicking/Drying Time: Long - Antigenicity would impact IHC rather than H&E. Increased temperature can cause heat damage, but increased time should only impact the lab's workflow for H&E.


comment:
Processing Time - Ideal: should be processed "for" 2.5 hours, not "within". Saying "within" refers to ischemic time, which we do not talk about here. Also, large samples should be "processed" longer not "given" longer.


comment:
Water Bath Temperature - Cold: Need to have a better picture showing wrinkles.


comment:
This is not a good picture of a slide that has not had the proper drying time. It looks like these slides have actually been in the oven and the paraffin has melted. We need to find a slide that is still wet and has water under the tissue. Or a picture that you can see the stained tissue coming off the slide, but that may not always mean that it wasn't dried properly.


comment:
Switch the wording: ...so samples adhere correctly and do not wrinkle or move/fall off the slide during staining.


comment:
Not a good picture. Please see my comments from earlier.


comment:
When you select incorrect answer, the question/clue isn't correct. Processing is different than staining. Just leave out staining and ask, "Did something not happen for long enough?"


comment:
I don't think asking if a step was missed is the right question to lead them to the answer. 
It could work if the step you are referring to is "making sure the thickness is correct."
I think of what did I leave out, process-wise, that could cause this, not what guidelines did I not follow.


comment:
I don't like this slide. Can we have the image that you are wanting the learner to see covering the whole slide, then they can roll over to enlarge the picture. Or at least change the tissue on the slide to correspond to the real image.


comment:
This is a minor comment, and would require other SMEs to give there opinion. I do not like the term "fixated" and never hear it out in the field. I would always hear and say "fixed"


comment:
As per last comment we should look at the word "fixate" and see if we need to change to fix or fixed or if we want to leave it.


comment:
Instead of saying NBF, stay Neutral Buffered Formalin, because I have had some people think it stood for Non-Buffered Formalin.
The order needs to be re-arranged. It needs to be grossing, fixation, processing, embedding, microtome, waterbath, wicking/drying.
Stay wick/dry instead of just wick. Wick isn't a very common term in histology, but describes the process that we recommend the best.
We may want to call out the distinction between processing small biopsies (or small tissue) at approximately 2.5 hours and larger pieces of tissue for approximately 12.5 hours. But since it is just a summary, the depending on the size comment may be ok.


comment:
Change the microscopic image that is displayed during poor stain quality. Replace it with either the light kidney stain or another poor staining image.


comment:
Your Turn: The picture for embedding paraffin should be of a properly embedded block instead of a microscopic picture of the tissue.
The issue isn't a cloudy image under the scope, but a cloudy block and difficult to cut specimens, which may lead to microtomy artifacts..


comment:
Both Mary and Xavier find out they're cancer free and are relieved. That isn't always the case, we are just aiding the doctor in determining the next steps.
Would we want to have one that we state, "...finds out that they have a treatable cancer, and they can now quickly get on to start therapy." Maybe put in there so they can be on their way to becoming cancer free or something if you want.


comment:
Embedding Paraffin Temperature: Instead of Cold, Warm and Hot, can you change the wording to "too cold" "correct setting" or something like that, and "too hot"?


comment:
Embedding Paraffin Temperature - Warm: 
We need a better picture showing a properly embedded block or a proper section.


comment:
Wicking/Drying Time - Short:
This is not a very good picture, and not representative of a short drying time. In fact, these slides have been dried in an oven for sufficient or long time.
For Ideal, we should have a picture of a dried section on the slide.


comment:
Grossing - Too Thick:
This isn't too bad of a picture. It shows what we, and the customers, don't want: a poorly stained slide that has not been fixed enough due to in adequate fixation.


comment:
Is this the image we will use to represent EXCEL in the future? EXCEL with the diamond on the top. If not, I suggest just using the word EXCEL.


comment:
The image of the woman to represent a "Distributor" doesn't fit for me. Perhaps someone in more professional apparel, or an image of a building, or a person in front of a building with a C on it. This image just doesn't work well. Also, have the option to have text on the video. Other videos in training courses we can read or watch.


comment:
Header text upon completion should be bigger.


comment:
Because there are different types of Assessors (Lead and regular Assessors)I suggest titling him "Assessors" (plural)


comment:
All throughout the class we refer to Distributors as "Distributors". Perhaps, when we have a distributor speaking, have them say "my business" or "my company". I have a feeling they don't always refer to themselves as "Distributors like me". They own and run their business and this gives that personal feel.


comment:
Shouldn't the assessors take guidance from the lead assessor on specific area's of focus? I imagine a team of 4 assessors all individually talking to different people/stakeholders. Seems messy.


comment:
Are we also assessing performance? In my opinion, we DO have criteria that focus on performance instead of capability, but I believe the program is aimed at ONLY Capability, not performance


comment:
"I help to organize a team within my business" add the words "within by business" to clarify that is distributor personal only that they are responsible for organizing.


comment:
The stakeholders define the type of assessment? 
This is a tough statement. The RCM organizes the stakeholders to discuss and approve the type of statement. In the future, we may have a case that a Lead Assessor is not always an RCM, so it fits here to say that stakeholders define the assessment. But I wouldn't say today that they do-RCM's do.


comment:
Where would I have gotten this info from in the course so far? Guessing is a good way to learn, I guess. I feel like that's what I'm doing on this page - guessing.


comment:
Anytime I get something right, or wrong, associate an image with it. The results of any questions, matching, knowledge tests are difficult to pick out on the page right away. Have the results pop out a bit more.


comment:
The image of the three ladies holding Ipads, to me, does not reflect a logistics team very well.


comment:
Again, easy to overlook the results of this 'test'


comment:
The LEAD assessor schedules with the distributor, right? Just titling this guy Assessor is misleading because there are activities an Assessor does and activities a Lead Assessor does


comment:
Maybe have the distributor say "I help to schedule the assessment with Cummins (not assessor)"


comment:
On the Workplan Creation button add something to the effect that "I help the Lead Assessor assign workplan items to a Cummins person to assist the distributor with and work to closure"


comment:
Do people really need a course certificate? Who actually prints and uses these? 
I never print them in online courses - the system tracks it all for me.


comment:
This should refer to section 2 in the flag, not 5


comment:
It looks like the question here may be a holdover from a previous exercise. It should say something like "Before creating a new record, confirm that there is no existing record for that employer by checking all the cases associated with the NCP."


comment:
break between bullte 3 and 4 is too long will make trainer feel the page stops


comment:
Please have subtitle for video. Considering not every audience uses English as first language.


comment:
Suggest to use the exact same terms from the video.  

For EXCEL full, it focus on all aspects, not on core, market specific only. 

For self EXCEL, it's led by distributor, with the guidance from RCM.


comment:
Please remove reference to "Verification Service"Before calling the employer, check the Work Number database or Equifax"


comment:
I think you should put the red box around the wage information for 2009 in the example.  Right now, the presentation emphasizes the blank boxes.


comment:
Can we change the references to say that there "might have wage quarters"?  (#46)


comment:
The first two answers on this screen are right... negating the record is updating the record.  Can we just have two choices here?  I suggest deleting "update this employer record."


comment:
Can we say "instead of the case or name..."


comment:
In one of the previous exercises, I was given the option of trying again or continuing after selecting multiple wrong answers. This should be consistent.


comment:
if possible, can we reverse the items in the last answer? "You should have negated the record, and updated the IEX Indicator to "4"."


comment:
The second option doesn't work.  I suggest deleting it.


comment:
is there supposed to be some indication to cick next after completing all the exercises?


comment:
The slide being placed in the Coplin jar appears to be a cytology smear not a biopsy. The flow into the next examples would be better using an example of a biopsy being placed in formalin. In the future examples we are using formalin ratio as well as the size of the biopsy.


comment:
Fixation;  need an example of tissue being placed into fixative.


comment:
This is not a very good example of processing.  A picture of a tissue processor would provide a better example


comment:
Water bath;  The tissue is floated out on the water bath not submerged.


comment:
Slide drying before placing it on the instrument.  The example of the slide dryer being used is not a good example.  The slides are actually being drained by standing at a 90 degree angle.  The drying will take place on the instrument or an oven.


comment:
Can you add a light color border around the thumbnail of blog image?


comment:
Hot embedding paraffin temp picture (this picture shows improper embedding)  a better picture of the cloudy or milky appearance would be a better example.


comment:
Picture is not the best example.  This appearance being shown can also exhibit being taken out of the mold too soon.


comment:
The slides being used exhibit cold waterbath.


comment:
This picture is showing a heated slide dryer.  This is not used for the draining (wicking)


comment:
this color doesn't stand out that much to me. Maybe we should go with the green in their branding guide?


comment:
there needs to be some space between the block of orange and the door seals


comment:
regarding the text at the bottom of the mobile apps page, I don't think "Google Play" is one word


comment:
to me it would be better to just have course summary and make it the teal color, omitting "click the name of the tool to download" people know to click hyperlinks


comment:
I think "Do you know what to do?" may be taken the wrong way by some of our audience.  Could we use something that may not be taken personally. "What can WE do" or something similar.


comment:
I agree with Brad and Shelia's comments down below, especially concerning pictures used.


comment:
Under Sample Details it says the sample has been fixated, we should use the word fixed when referring to tissue that has undergone the fixation process.


comment:
Fixation:  Use Fixing instead of fixating and fixed instead of fixated.


comment:
We would allow the specimen to "fix for 6-72 hours" not fixate


comment:
The wording in video Assessors meet with Dist maybe we can say Assessors meet and work with Dist ?


comment:
If lead lead assessor is not RCM the follow up call to be hosted by RCM


comment:
Decide who will conduct portions not correct wording maybe Decide who will be responsible for evaluating sections ?


comment:
Agree must ensure these definitions match anything learnt in previous module to relate to


comment:
The last words in video state they see benefits of Excel as customer and employee satisfaction, i would say Dist increased capability and customer satisfaction fit better ?


comment:
Do wee need to mention on the work plan we can prioritise action items


comment:
Agree with AP on schedule make sure it states lead assessor schedules


comment:
Maybe a email notification to GCM to track attendees ?


comment:
Good video introduction, although it did take some time to buffer and display over the internet connection.  Not sure what the answer is to this?


comment:
When entering an incorrect combination the program corrects the order and wording appears telling you to take a look.  But this was not immediately obvious, I had to look a couple of times to see what had changed on the screen.  Can there be a split screen with the incorrect answer and the correct one?  Or can the corrected boxes change colour?


comment:
Like the wording with each image.  Short and easy to relate to


comment:
The font is funky in the bubbles - think it is Calibri.  Please can you change to Helvetica or Arial for consistency.
The design is a bit simplistic on this page - it looks like it was done in Word or Powerpoint.  Can it be zhooshed up a bit to look more like the rest of the course?


comment:
@AP:  When we say stakeholders define the type of assessment, I assume this means that the BU Leaders in the regions get to decide, in a process driven by RCM, what level assessment and what markets to assess.  So this is correct.
Honestly, I think that the Lead Assessor should ALWAYS be the RCM, we should not be training others to do this work.


comment:
Don't like the bubble image - can this get some more design work?


comment:
These seem like common-sense options - I'm OK to keep them


comment:
Why is the paper dirty on the page in the notebook where the text appears as writing?
In the progressive calendar, October appears before September :)
@JT:  Agree the benefits should be improved customer satisfaction through increased distributor capability


comment:
@JT:  No, I think here we just intro the fact that DDEXCEL produces and manages the workplan.  More detail can follow later - here we are only intro the tools


comment:
Replicate the bright green tick or red cross for correct / incorrect responses - keep consistent from prior pages


comment:
Not sure what this page does?  Why do I need to print this?


comment:
When I print this it doesn't format to print landscape, full page size


comment:
After a week of analyzing .. should we change A WEEK to A FEW DAYS as a week may put off some thinking i havnt got the time


comment:
Define type of evaluation...AT COMMENT  When we say stakeholders define the type of assessment, I assume this means that the BU Leaders in the regions get to decide, in a process driven by RCM, what level assessment and what markets to assess. So this is correct. Should we state both have an input to this step


comment:
decontaminate popup - take up the word Lysol.


comment:
Instead of Lysol, "other approved disinfectant."


comment:
Label images - Torn glove; purse in lab; hand hygiene.


comment:
change option 2 to "Dispose of the needle as-is or engage the shield before placing in the sharps container."


comment:
Change to "Put it in the approved laundry bin."


comment:
Remove answer choice 4 (about going with other coats)


comment:
"If you've already received the vaccination, titer check, or declined, click No to complete the course. Otherwise, to complete the course..."


comment:
When you click Market Participant 2, he moves to the right a little... should stay in the same spot


comment:
Change text on both boxes to be a lowercase p in participant


comment:
Change text to: Click the tabs to the right to learn more.


comment:
Candace is not the same size on this screen as the one prior to it.  Can you make her the same size here?


comment:
problem solving skills popup - Competency screen needs the capital. My bad!


comment:
say "With those six elements of competency in mind,"


comment:
Change text at the bottom to: Assess the individual's stage of change.


comment:
in transcript - upper case certification and competencies before the word screen.


comment:
For alpha: On the blueprints, give an indication of which rooms they've clicked and which ones they haven't.


comment:
For alpha: In the pop-ups, try and make the width of your text boxes the same for both items and your photo sizes consistent. This makes it look more professional overall.


comment:
A general note - I'd set up a feedback page for each pop-up if you can. otherwise you're going to have an extremely hard time tracking comments to which pop-up they are referring to


comment:
The COPM pop-up.
In the last sentence, should COM be COPM?


comment:
Is audit issues a correct term? Should it say "audit findings were addressed"?


comment:
The Resources Page doesn't have a provide feedback button.


comment:
If you go from What you'll learn to the previous page, you can see that the "page body" text isn't placed consistantly...you should add some guides and align better.


comment:
I'd remove the checkboxes from this screen...it seems like you should be selecting something and it's confusing...I'd add gray bars or something to signify that there's text here.


comment:
I'd center the continue button in the feedback, and maybe put Click Continue. on a new line.


comment:
So I'm guessing on this screen she wouldn't want the outcome to sit on top of the leading indicator, but rather beside it...you might not have to re-work for design proof, but you also might have to.


comment:
Also, try and keep font sizes a little more consistant.


comment:
Looks like the page numbering is missing form serveral pages...the part between the next and back button X of X.


comment:
This is nice, but you're drag and drops should look as consitant as possible form one to another.


comment:
The alignment of your buttons seems a little off...try and center them better or align them better in popups if you can.


comment:
I don't know if you can go from the first screen to this screen, illustrated guy to real person...if worst came to worst have the guy just standing on the stairs with the phone.


comment:
I Clicked "b" then "b" and this screen came up...which is "b" then "a"


comment:
I think this slide was meant to be a single popup on the previous page's "click here" text...so they click "here" and a popup appears"...this screen is the popup, and on Slide 26 of the Power Point...you should combine all 3 of the little slides into one graphic that shows in the popup.


comment:
Check with Jenn, but I feel like you should put some backgroudns and things behind the people...it's a little plain.


comment:
I feel like these guy's poses should change between screens. Right now it's not obvious it's a new screen.


comment:
The spacing on answer choices (between the choices) should be consistant.


comment:
The Chapter title under Live It. Lead It. is a little mis-aligned.


comment:
Feedback box for incorrect is tight...you should be putting more thought into designing the popups...if it gets too tight, make a bigger image.


comment:
on the last one you had "A", etc. to show what they chose...I'm not sure which is right but it should be consistent.


comment:
I'd make the popup overlay background darker, and make it fit into the course better...you should use exact dimensions...right now it looks like part of the overlay is extending outside of the course, and not going all the way up to the gray bar that has the next and back buttons.


comment:
Here you have "Click the Next button"...it should always be consistent...make it "Click the Next Arrow to continue." also, both Next and Arrow should be bold.


comment:
Should read "Explanation that she wants to be able to . . ."


comment:
labels seem to "stick" no matter where I drag them


comment:
Think it should say "Explanation about accident in Indian plant prompting me to conduct root cause analysis . . .


comment:
this blue box should take up more of the screen, yes? Can't figure out why so small.


comment:
seems like the text under Dhiren is just a big block of text, nothing separating one line from another visually. perhaps use bold, italic, or other sized font to provide some visual guidance to the learner? I also think that I would only have text under the picture with color on each of these, there's no need to see all of the text on every occasion. It's just added weight to the design.


comment:
should "Live it. Lead it." be bold or italicized or something?


comment:
I would make the whole line starting with "Click here" clickable.


comment:
If this is supposed to be FULLY done version of what this will look like, I think she shouldn't have on different clothes here than the preceding page.


comment:
for me the exit button isn't doing anything but maybe that's a LMS-ism or something . . .


comment:
Adjust title in UI to include "The Road to Excellence"


comment:
Yes box should be covering the screen. Also, I'd like them to be able to see how they are going to "flip" between the screens


comment:
Please remove all of the A, B, Cs from the answer options. I had just put those on there to keep track in the script.


comment:
there is a round play button in the upper right of some of the video. Please remove.


comment:
It looks like there would be room for you to put the faces of the people with their talk bubbles - that would look better.


comment:
Next needs to be capitalized. It should also be bold. It should not appear until the video is done playing.


comment:
The pop-up needs to be bigger and also more visually appealing - add some white space at minimum.


comment:
Directional text color needs to match the blue from Path to slide success.


comment:
They are not going to like these pics. Can you find ones that look like manufacturing employees, not construction employees? THey don't have to be wearing hard hats


comment:
PUt the answer choices on the right. We read left to right, so the convo needs to be on the left and then the "What should he do" on the right.


comment:
Be sure to only change views of the bench tech when he's through a phrase. When he gestures with his hands and when he switches away from that pose, there's no natural break in the audio so it looks strange.


comment:
let's make the yellow highlight like the Ventana blue.


comment:
The highlight around the tray portal is a little big.


comment:
The tray portal icon and info animates on a little soon compared to the audio.


comment:
same comment re: yellow. Now that I really look, Sharon's right about the color.


comment:
I would like to be able to re-play the videos.


comment:
Check the animation timing of the "Play Next" buttons. All are appearing 2-4 seconds too soon.


comment:
Last sentence - please change to "This keeps you and patients safe."


comment:
The six belongs more in the center of this screen. The oven is the glossy surface in the middle.


comment:
Extra period at the end of the last sentence.


comment:
This graphic does not look good. Please get it out the black box and make it look like it's part of the screen.


comment:
Font in popups - Matt or Sharon (whomever it was) is right - the font is different in the feedback. Please make consistent with course.


comment:
You can't tell on the images that the boxes are outside of the black line. Can you make that more obvious?


comment:
Again, flip the screen so that they read the situation first and then make a choice.


comment:
Make sure direction text is blue and Click and Next are bold.


comment:
Can we make a popup "rollout" from below the image? so move the images up and get rid of the grey background. Then have the popup with text appear below.


comment:
Make Great job a seperate sentence. Make click next directions blue. Also, move next button down a little on this screen - it's over the black line.


comment:
Instead of incorrect choice, just say "Incorrect."


comment:
Click next directions need to be updated to right color, bold, capitalization.


comment:
Update direction to right color/bold, etc.


comment:
The buttons with the checks still need to be active - they need to be able to click either and re-start that section of the course.


comment:
click directions need to be updated to right color and bold.


comment:
change yellow to blue glow. (again, my bad!)


comment:
same header issue. at the very least align the blue header text so it lines up with the white, but i'd change all to white as well


comment:
Tray load status popup - insert "Note to Roche: Can we get a screen capture of this screen?"


comment:
there is a gray outline around the he 600 photo, remove


comment:
ignore kristen's video edit. the play button is built into the video they provided us


comment:
Ventana connect - extra period on sentence.


comment:
Global to the popups on this screen - can we make the Xs bigger? Also make directional text blue and change to "Click the X above to close this window." (that was an alpha edit give to Path to Slide Success)


comment:
subheaders you put up during this scene: make sure it is Imago or Arial bold


comment:
The bubbles don't go with the graphical look of the course.


comment:
Flip screen - and anywhere else that it's backwards.


comment:
bullets for the Reagents section are too low, not centered


comment:
The third bullet changes Jill to Jim.
Need to provide Jill with an action to take.


comment:
MAke the pop-up lok like it belongs in the course, not just a ppt slide slapped on there.


comment:
Move the click next to continue directions to the bottom of the screen. Make blue. Also make sure to spell continue right. :)


comment:
actually, change final directions a bit to say "Click any number to review that section or click Next to continue."


comment:
Numbers start turning blue again after I click one to review. I think it should stay grey, right? (For instance, if I click three, four turns blue. If I click four, five turns blue...)


comment:
Individual slide staining "Play next" button came up after a long delay. reduce?


comment:
Feedback in this exercise and previous say "click Next to continue." but button says Continue. Need to update to say "Click to Continue."


comment:
Remove stray period before Coverslip in third line.


comment:
I don't think we have bolded the VENTANA HE 600 system in every other instance. I would unbold it here


comment:
Don't change poses. Also only have "Main features of the software" animate on once. It appears twice now. Slow it down so it doesn't appear before he says "software"


comment:
Make sure his legs are behind the black bar at the bottom.


comment:
Same thing with the bolding of VENTANA HE 600 system. Either bold it everywhere, or unbold it here.


comment:
Indy training - make sure comma after games.


comment:
check the font of the "title" text  in the popups (i.e. Reagent bottles) 
Make sure it's arial or imago


comment:
Prework popup needs to be changed; it should say "As part of prework, you can review pre-analytics in Path to Slide Success or the basics of the VENTANA HE 600 system in this course." Italicize the course names in the popup.


comment:
Add period at end of Click Next to continue sentence.


comment:
Not loving the checklist graphic. Can we get rid of that?


comment:
same gray outline around the he 600 here


comment:
In the popups can we have the icons on the left with the text on the right? Just to add some visuals.


comment:
instead of prepare for install, use a Next button. And make directions appear below the icons that say "Click Next to complete the course."


comment:
Can you have "Pre-Analytics checklist"  text animate on with text please?


comment:
I'm assuming the header here shouldn't be "Introduction"


comment:
Change second bullet to say Click Home instead of Menu.


comment:
Need to make resources button active and just have "Note to Roche: What resources should we include?"


comment:
Prev/Next buttons shouldn't be visible at the bottom of the screen....


comment:
update bold/color/etc for directions text


comment:
We need a link to the legal language here. You can pull the lightbox slide from previous GRFT Courses.


comment:
Click next to continue shouldn't appear until the video is done.


comment:
Do we want to send the learner back to this screen each time? I feel like it's confusing and they won't know to click on Explore the System. Can't they just go into Explore the System the first time without clicking here?


comment:
On home screen - when I clicked Explore the system the 3rd option also quickly turned blue.


comment:
Same comment as Kristen. The changing views looks off in some places.


comment:
The background kinda washes the bottom half of the Learning Agent out. I can't see his lab coat. Should we change the background?


comment:
This background doesn't feel natural to me. I like the lab look on the right, but I feel like the VENTANA HE 600 on the left is something I try to focus on too much. It looks odd in places where we have an actual image of the system.


comment:
The highlighted box disappears if you don't do anything too soon on this page.


comment:
Can we not replay these videos? once I was able too, and the next time I just kept clicking and nothing happened.


comment:
Individual Slide staining video should have call outs included. See slide 9 of PPT for the call outs.


comment:
Should we do a VENTANA Blue next button? I feel this Next button gets lost in all the gray.


comment:
The direction text disappears after a few seconds if you don't click anything.


comment:
Do we want immediate feedback of what they are clicking on when they get one wrong? I feel like we should at a minimum tell them what it was they clicked on that was wrong. "No, the VENTANA HE 600 doesn't use Xylene". (or something like this)


comment:
We need a rollover for all of these hot spots. This one should say "System Software". Please make sure the Explore the system components are also labeled.


comment:
We can make the pop up smaller for #3 since it doesn't have an image.


comment:
Once I go back and click on a button I already viewed, the next button after that turns blue like I never clicked on it. Confirm your triggers are correct.


comment:
I don't like the transition of the guy moving behind the text bubble. Can he just stay?


comment:
If we remove the checklist graphic, how do we want the learner to view the checklist? Or will this just be added to the Resources screen?


comment:
The resources button should be active throughout this course. See Slide 5 of Section 4.


comment:
Would change the content..right people, place time as that is used in the recruiting module...


comment:
Why is this focused on comp for professional employees rather than all employees


comment:
Would include Professional comp class and grades are common globally.  Also Technician Comp Classes.  Would mention shop/office are local


comment:
The description includes the answer.  Is that intentional.


comment:
May want to consider another work for correct answer versus Great Job on all of them


comment:
The titles on the bottom may be confusing..they are cut off in some cases and in others the learner may not understand the titling. Visually confusing


comment:
On the previous page would also use GPP title rather than local titles to drive the concept of like titles.


comment:
The words in the first quartile (improvement on the job) may need clarification


comment:
Quartile 4 reads as if a person must be rated a 1 year over year to be at this level which may not be the case.


comment:
would consider the word collaboration rather than cooperation as that is a more common terms used on a day to day basis


comment:
May suggest some strengthening of the words around the role of the manager as responsible for their talent


comment:
I would think about another example.  In this case we would also need to address how the employee may have discovered a coworkers pay , etc


comment:
Course looks really good.  Just an additional point.  In the course internal equity was not explained in terms of how to determine when an internal equity review may be needed.


comment:
At 0:52 - The order of sections Evaluated (eg General Management etc.)should be as per EXCEL Manual


comment:
At 1:05 - That way distributors can trust evaluation, this sentence is not required.


comment:
At 1:06 - EXCEL Full, there should be 6 pictures below the name as there are 6 sections, whereas it shows 7 pictures


comment:
At 01:28-EXCEL Lite - Market Specific Areas OR Sections of EXCEL.


comment:
The complete assessment, it focuses on core, market specific, and four pillar criteria - I am not able to understand what is meant by here, is it core sections or markets


comment:
Assessor - The statement : I want to give the best possible feedback to all of the distributors I come into contact with. Can we rephrase "I come into contact with" with something more formal like "I evaluate"


comment:
Stakeholders - so assessors can focus on important criteria and Markets


comment:
Lead Assessor - In many cases Lead does not host follow up calls. It may be Regional Channel Manager


comment:
Distributor - Can we also mention, they also nominate EXCEL Champion and briefly describe the role of EXCEL Champion


comment:
Schedule  monthly or quarterly follow-up conference calls, as needed, for the following 6-12 months. This is also done by RCMs in some regions. Please also mention this


comment:
Preparation : can we rephrase "just to get a handle" to something else


comment:
Preparation : Distributor, spelling of preparing. Can we also mention about EXCEL Champion form the distributor


comment:
Preparation : Assessor - He also check DDEXCEL tool and ensures he can access it and gets familiar with any changes in the tool


comment:
Schedule - Assessor , RCMs also schedule assessments, so i think we should mention it somewhere


comment:
Follow up - RCMs role in follow-up should be highlighted


comment:
Can we state this is action plan for whom. I have to assume myself as a distributor / Assessor/ Lead Assessor/ RCM


comment:
In the blue directional text, Geoff is still spelled wrong.


comment:
at 0:27, the assessor fade on glitches. He gets halfway on (like a ghost) then the distributor appears before he fills out.


comment:
first description - need a space after: before General.


comment:
Description text - is this a different size or font? please make sure it's consistent with the rest of the course.


comment:
I was marked incorrect when I got things correct. The second description descibes EXCEL Lite, but the course moved Excel Lite to the third drop zone. According to script, EXCEL Lite is an abbreviated version of the assessment, focusing on either market specific criteria or specific sections of EXCEL of interest to that distributor.


comment:
Distributor popup, update last sentence of first paragraph to say "a perk for my business because..."


comment:
Directions in popups should say "Click the red X above to return..."


comment:
Assessor and Lead Assessor - still not the right fonts in the question bubbles. Look at distributor - that has the right font.


comment:
global to all popups - directions need to change to "Click the red X above to return to the main screen and select another role."


comment:
distributor popup, Q1 response - needs to say I help. I is missing.


comment:
assessor Q1 - extra period at the end of the first sentence.


comment:
feedback - assessor column, remove the last bullet.


comment:
feedback - assessor column should be labeled Lead Assessor


comment:
feedback - Lead assessor column adjust first bullet to "Decide who will be responsible for evaluating sections."


comment:
I got a weird flicker of another screen before this one appeared. Not sure why?


comment:
In the transcript, make the bullets aligned. Or get rid of them and just make it a long sentence.


comment:
1:14 - need to replace the paper background per the edits. Should either be unlined or one that's not pixelated.


comment:
Need to update music in video to purchased version that doesn't say iStock!


comment:
Months were not updated - should be August, Sept, then Oct at 0:34


comment:
0:57 - again need new images here of women with clipboards, not iPads...


comment:
video transcript - update last sentence to "... in distributor capabilities and customer satisfaction."


comment:
Global to popups - click the red x above


comment:
All the screens so far are fuzzy
For the manager would suggest something other than adheres to.  Also rather than responsible for who is hired something like responsible for talent....


comment:
would remove the word "solely" as Recruiting is also responsible for oversight of the process as an example


comment:
people may not know what HM is...would suggest some call outs of Hiring Manager


comment:
On this screen I would replace with the process flow that Jonathan provided in HRLT I think that one is more clear for the learners


comment:
I think the ATS option is confusing as both Taleo and iRecruit are ATS tools


comment:
From a line HR standpoint, they would actually use iRecruit to change the posting to post externally.  Then it goes to Taleo through an interface.


comment:
screen is very fuzzy.  Looks like a copy of a copy


comment:
This is confusing as we do use for entry level professional postings.  People will believe Hourly to Professional are not available to them


comment:
Would add that Mobility is there to support.  May sound to people like they are left on their own to understand.


comment:
It was not obvious to click the cross border moves box


comment:
would consider open conversations with manager..please confirm in the materials it is all stakeholders rather than the employee's current manager


comment:
in some countries internships are 1-3 years so may want to broader the statement


comment:
Would use the same language for the headcount types as in the Compensation module


comment:
The shadows all look like males.  I would have a good mixture of female and male.


comment:
No intake meeting was mentioned in the internal recruiting process.


comment:
There is no mention of how the manager is notified of the acceptance


comment:
The transition is not working properly.  Gets hung up on all the pages.


comment:
Would consider using "feel engaged" rather than feel happy


comment:
change copyright to 2015. Add "Note to Roche: What legal disclaimer do we need to include?"


comment:
When I clicked Next after the opening video, it dumped me here. It should go to the welcome screen, right?


comment:
The "Play previous" takes me back to the opening video. Please fix.


comment:
Move the system down so it's anchored to the black bar.


comment:
Per message in your email, update background on this slide.


comment:
GLOBAL - I cannot get the videos to replay on these screens. Do we need a "Replay" button below them, or what?


comment:
The Implementer title was changed to Fulfiller in the rollover.


comment:
Participating resource scheduling coordinator, Participating resource owner


comment:
change yellow box to dark grey. make it say "Image of inducer" and make the box take up the space we would reasonably use for a graphic.


comment:
again, text wrapping to stop at M - make this a global edit.


comment:
screen auto advances when the correct feedback is up


comment:
remove the incorrect feedback. Just have it say "incorrect feedback here. try again"


comment:
screen auto advances when correct to a different question. and on that question, the buttons don't work


comment:
EIM Implementation Agreement is capitalized onscreen but agreement is lower-case in transcript


comment:
Under Software Functionality; change bullet point sentence, Explain instrument's functions can be viewed on home screen.  Instrument specific functions are on the instrument view screen.


comment:
when I came back to this screen, the audio didn't replay, but the animation did.


comment:
when you're telling me what to select, needs to be ACI II now, not ACI GLU


comment:
change option 2 to confirm she meets... to make match others


comment:
actually scratch that - per edits should be "Confirm she fulfills the requirements and recertify her."


comment:
monitoring area, computer: just end 2nd sentence after password. Delete "to gain access"


comment:
This is a template thing - but notice that the back and next arrows aren't lined up in the UI. Please fix.


comment:
Check your text alignment in the pop-ups. The text that's on the right is about a space lower than the text that's on the left.


comment:
Click each image in blue, with Click and image bold please.


comment:
last popup, a "the" in the third line is blue that needs to be black.


comment:
We need to keep the incorrect feedback up there and let the learner close it. also, the incorrect feedback shouldn't be all bold.


comment:
It won't let me click the alcohol or de-ionized water. If I click the Xylene, it locks up the whole screen and won't let me click anything else.


comment:
I can't get past this page - as a reminder I need to check two edits on page 30 when I get the next version back.


comment:
Move HE 600 down so it touches the black line.


comment:
Why is this text in a box? Nothing else has been, so let's take it out of there.


comment:
GLOBAL to this screen - the Xs to close need to be bigger. They're really tiny now.


comment:
click next directions - second click should be lowercase.


comment:
Make directions blue as in previous screen. Be sure to bold Drag and labels.


comment:
Title needs to be updated - Software in Review


comment:
Still have Prev/Next at very bottom - like from the outer shell/wrapper in storyline.


comment:
My bad- rather than bold system, unbold VENTANA HE 600


comment:
Update blue header to Take the Next Steps - upper case and with the S


comment:
don't murder me, but when you have the words appear, can you have that checklist icon I made you take off the other page appear too?


comment:
The blue square shape is being cut off by the image.


comment:
Directions need to be updated to include the word only: Select only the consumables used in the VENTANA HE 600 system.


comment:
Incorrect feedback should be: Deionized water instead of Deionize water.


comment:
Add in select and drag to match titles shown below


comment:
add role description and picture for lead assessor (Geoff)


comment:
Lead assessor should be Geoff keep consistent from first intro


comment:
Order on screen should be lead assessor dist then assessor


comment:
In prepare answer add in First i read the Excel manual - Specifically the criteria that has been designated to me by lead assessor


comment:
Add in comment to withing criteria that i have been allocated to assess.


comment:
Were appropriate the assessor should be part of the follow up workplan calls.


comment:
My responbility is to form the assessment team, allocate criteria sections ensure team is well prepared and has reviewed the manual. I share previous excel assessment results with the team and coordinate with the dist to ensure timing and availability.


comment:
remove i present during ...i take the leadership role im resp for ensuring the assessment is conducted in a mutually constructive professional orgianised and efficient manner


comment:
focus on leadership role focus on close out of assessment with dist focus on workplans closure development and management


comment:
Dist works with lead assessor to understand markets to be assessed and answer questions related to assessment, Should review previuos assessment and review any open items. I ensure that the appropriate dist resources are prepared and avail for completion of the assessment. Resources people or material ie evidence.This is same regardless of assessment type


comment:
remove all add in my role is to cordiante dist resources facility etc during the assessment


comment:
Dist follow up . The dist i coordinate and expedite the closing of workplan gaps through collaborate work with rCM and Bus units, this helps usa to improve our business.


comment:
Decide who will be resp.. Make sure this is covered in previous slides to keep consitency


comment:
VOTE which Markets >>>provide input as to which markets are applicable for assesments


comment:
review previous assesments. Review assessments prepare DDExcel tool for upcomming assessment.. These prepare DDexcel to be captured in previous slides for Lead assessor role


comment:
Review and understand criteria that will be used during the assessment


comment:
The name Dr. Doe wasn't mentioned in the scenarion (previous screen). Should be added otherwise these answer options are confusing


comment:
Only 1 attachment is clickable? the instruction says "click on the attachments"


comment:
The scenario introduction (one of the earlier sceens) says the name of the site is Venus clinic (or something like that). The SPI attached here states something different. Should they match?


comment:
I clicked the 3rd option on the study coordinator, but the incorrect feedback refers to "It's good the other study is wrapping up". This doesn't make sense.


comment:
The correct answers didn't show on the screen. only when I went to the next screen and then clicked back, the correct answers showed.


comment:
Trial Information. The sentence reads funny.
Should it be Phase III Dermatology trial.

And then Add refrigerated CT Material u-in the Trial Special Requirements?


comment:
There is no next button, but a purple arrow :-)


comment:
The incorrect feedback: the end of the sentnce "... using Transcelerate." Is there a word missing?


comment:
Site Profile attachment took a long time to open. Should the file size be reduced?


comment:
In the scenario in the 1st screen of this section it states the site is called Saturn Health Center. The Site Profile and CV here say something else...


comment:
Again, the correct answers need to show when the question is aswered incorrectly.
I only got this by going back from the next screen.


comment:
Typo in How is the Visit going to go? pop-up 
"nto"


comment:
2nd bullet to read "Identify, Evaluate & Select Sites Process Map"


comment:
Next button didn't work to exit the course


comment:
We want to de-emphasize the research and point out to people some ways to get started with research, but ultimately meeting with the customer is the best way to research so can we instead focus on some questions / ways to inquire to get information from the customer?


comment:
Discussing this process allows the CDC to gain an understanding as to how the site demonstrates control over their clinical research processes, identify if changes need to be made and how this information is communicated to the staff.  Discussing this process also allows the CDC to determine if the site maintains written Standard Operating Procedures to document the site's clinical research processes.


comment:
Recommend changing wording to indicate: DNU list reviewed to confirm that the PI's name is not on the DNU list.  FDA warning letter web site and the FDA Disqualified List reviewed to confirm that the PI has no FDA warnings or restrictions.


comment:
Independent is spelled Independend in the Required Personnel: Independend Joint/PsA Assessor sentence.


comment:
On the first sentence on the clip board please change (ERBO to (ERB).


comment:
Need to refer to Lilly audits and FDA inspections in the text box on the clop board.


comment:
Dr. Earp's degrees should be listed as MD first and PhD second (MD, PhD)


comment:
Suggest adding "and is not listed on the DNU list" to the last sentence in the answer to the Why is this an incomplete answer question.


comment:
Please change (ERB to (ERB) in the first sentence on the clip board.


comment:
We think the act of completing the customer influence chart is less important versus thinking about key contacts to engage within a customer, how you may extract information and build relationships and feed that into ongoing account plan updates.


comment:
We shouldn't focus on communication methods, but do need to focus on engaging the right internal and customer stakeholders to have a robust account plan and ongoing use and updates.


comment:
I can't find a correct answer here.  I think that the 1st answer should be correct on this slide.


comment:
It would be helpful to address more directly communicating parts of an account plan with the customer and benefits in doing so.


comment:
Overall we need to be less focused on emphasizing the corp account plan template or how to complete sections of it and more on why and what they should be doing so it is tool agnostic.


comment:
provide an overview of organisation and introduction


comment:
Assist with closing action items ...rest ok Selection OK Stakeholders


comment:
complete workplan... This could refer to All can we have all 3 selectable


comment:
Summary has to reflect previous slide changes


comment:
Image keep previous Dist keep one dist all way through content


comment:
Add instruction how the answers are moved to right side from left


comment:
Make Dist same as first Dist name change


comment:
Image of dist facing dist should be Dist and Assesors equal seems Jacob is on STAND


comment:
IAmge 16 secs in is the wrong image as per comment


comment:
25 seconds creating an issue- resolution ... reword to products that are damaged during shipping


comment:
introduce detal of DDExcel  with Lead assessor role responsibility.


comment:
Once correct turn green choices on right


comment:
each step to match up with changes required to previous slides


comment:
ASSessment to include logistics travel accomadation  and new content ref Assesment that needs adding


comment:
TIMELINE Screen detail looks better than detail on individual screens is ok and add detail onto individual slides


comment:
rtemove typically not involved reword im involed as needed


comment:
change contact lead assessor to RCM or GCM


comment:
The picture is showing tissue in paraffin on a waterbath.  Consequently taking place before the tissue is being picked up on a microscopic slide.   According to the question, the correct answer is "The slide had a too short of a wicking/drying time."The answer is incorrect. Wicking takes place after the tissue is on the slide.  The answer should be embedding temperature is too cold.


comment:
Possibly enter a range 65 to 90 degree angle.


comment:
The slide label should say H&E instead of ISH.


comment:
Under the resources tab only we should list the VENTANA HE 600 system Operator's Manual and various Histology textbooks that I will obtain from the SMEs.

Replace current screen content with:
The information and instructional content of this course are for training purposes only and do not supersede information and instructional procedures contained in the VENTANA HE 600 system Operator Manual and Customer Bulletins.
Direct questions or comments regarding the content of this course to:
Roche Diagnostics
Commercial Education Department
9115 Hague Road
P.O. Box 50457
Indianapolis, Indiana 46250-0457
1-800-845-7355, mailbox 26699
Indianapolis.Techpub@roche.com

VENTANA, VENTANA HE 600 system, and H&Evolve are trademarks of Roche.
All other trademarks are the property of their respective owners.
copyright 2015, Roche Diagnostics. All rights reserved.
6072-00-xx15 (Note to BLP: the xx will be replaced by the month that content approval is obtained)


comment:
There is no longer the physical button to push on the system. The portal is accessible via user interface & if the light to the right of the portal is green.


comment:
Agree that a link to the DNU list should be provided.


comment:
Need the VO on this, the wording around being the face of Lilly might need a little tweaking, it sounded odd to me.


comment:
CDC pop-up, 2nd bullet. Change to "Selecting the necessary sites for your territory as agreed upon..." (don't want it to look like you are getting agreement/approval for EACH site, when the real process is delivering the committed number of sites)


comment:
COM Pop-Up, 1st bullet. Change "site selection guidelines" to "trial/portfolio needs"


comment:
COM pop-up - the last bullet is restating what is already in bullet 1, 2 and 3. Either delete the last bullet, or make it the only think listed. If it remains, need to update Work to "Working"


comment:
COPM Pop-up: Last sentence - refers to COM, do you mean to do that, I think you meant COPM? Also, no one is providing "input for the investigator" it is "input on trial-specific evaluation criteria the CDCs will use to evaluate and select sites"


comment:
#3-I don't think the Why it Matters is coming across correctly. The reason (I believe) this was included here was to help the CDC know that they can push back if the COPM/Study team is asking for something that is NOT REALLY necessary to qualify a site. That isn't coming through here. I would suggest "Your knowledge of this ensures that you can evaluate a site properly, and question when something requested by a study team does not make sense."


comment:
#4 I think face of Lilly should have " " "Face of Lilly" (fine with not adding if others do not agree)


comment:
Recommend changing Google Search sentence to:  A Google search for the name of the PI followed by words such as "audit", "inspection", "fraud" or "clinical trial" could potentially reveal any significant audit findings, inspection findings or legal actions taken against the PI.


comment:
#6-Why: "The sooner you can start the documentation process in the required system, Trialforce, the better!"


comment:
Need the VO on this, want to tweak the timing mentioned a little.


comment:
2nd button, remove period from end of words, no periods elsewhere.


comment:
Debarment lists still needs pre-alpha edits made.


comment:
DNU List Pop-up. Remove 2nd sentence, it is stated in 3rd sentence.


comment:
Unless I missed other module, I am surprised adding a member is the first TF task.  I would think CDC needs to understand the site, investigator and trial records should be created FIRST before they can add member.  

2nd feedback:  who is going to create the video on this??  TF team or the training team?


comment:
Other colleagues - is this box new? Change pop-up to "You can always seek" as it is NOT always going to work and is not a SHOULD situation - we may never have worked with a site before.


comment:
DNU Button - nothing else in this list is labeled as "Lilly Internal Resources:", so I would remove that here and label the Button "Lilly DNU List"


comment:
FDA Debarment List tells you if the FDA has taken any actions against a PI that would prevent/disqualify the PI from working on clinical trials.  FDA debarment prevents an Investigator from participating in clinical trials but does not normally impact the Investigator's medical license.  Compromised licensure is a separate issue from debarment (medical licenses are not issued or revoked by the FDA).


comment:
I don't know who is creating the video but hope to add all the necessary information regarding the trial site.


comment:
Lilly DNU Pop-up: Update first sentence to "The DNU (Do Not Use) List is a list of investigators who have previously participated in Lilly trials and have been deemed unacceptable for our trials." (The list is not all inclusive of investigators who can't do our work, just those we have worked with in the past who are no longer allowed)


comment:
Make changes to button as described in prior screen.


comment:
Update Correct answer to reflect the list is prior Lilly investigators who cannot be used for future trials.


comment:
Change question to "might you get from other colleagues..."


comment:
Historical Enrollment Readiness Timeframes should be first option and that would be the same as the 4th option. Recommend replacing 4th option with Site Monitor knowledge (or something more general, maybe "Recommendations", since I know we can't say "CRA opinion of site", although that is what I mean).


comment:
Update correct answer on this to reflect changes that will be made to main Resources page.


comment:
Update all the buttons as requested on main resources page


comment:
This needs updates, that is not what a debarment list tells you, as it is not against their medical license, it is against their ability to participate in research.


comment:
For Lilly audit reports recommend using:  The Lilly audit report provides you with key observations from the previous audit and the actions that were put in place to correct the issues that were detected.


comment:
Need to change the first button to something like "Lists of all site personnel" (Citeline actually has audit/inspection info in it, but the others don't necessarily, so it can't be a choice here).


comment:
VO-Update Greta commentary to "working with a site that has a lot of experience working with Lilly" (the rest of the module speaks to them CURRENTLY working on trials with us, not in the past)


comment:
I would swap them, put mark on the left (most people click left to right I would think) and it would be better for them to start with the lesser experienced site process than the experienced site process.


comment:
Would update 3rd option to "Updated Site Profile Information" (leaving out the form piece; its a form in the system, but could be collected a few ways, might not be a form to the site)


comment:
Update 2nd option to: She could ask for updated Site Profile Information, as needed.


comment:
Add to her comment "...and fill out, although I know I will reconfirm any required SPI information during the visit." (just want them to be clear that you should at least look at the REQUIRED questions again during the visit).


comment:
This page still needs pre-alpha edits. Will be able to review more thoroughly when this is corrected.


comment:
--Update question to "...what does Mark need..." (remove word documents, since info could be gathered in multiple ways"
--Update first option to "Site Profile Information"


comment:
Pop-Up Feedback needs to be updated to reflect answers present on this screen (Still references audits)


comment:
Correct feedback pop-up: Change to "...receive site profile information, like the Transcelerate Site Profile Form or the content from the Lilly Site Profile Information." (I don't think people are honestly going to read this that closely and so I think it is OK to mention the Transcelerate SPF form, even though it may go away in the future).


comment:
Update to "..asked for the Site Profile Information as well..."


comment:
Update the wording in email to say "Site Profile Information"


comment:
Ryan-I sent you the Robust Feasibility form with the correct PI name in it. ALso, agree with SV, update early info on screen to match the Site name on the documents.


comment:
Pop-up box doesn't say WHAT should have been chosen when I chose wrong and doesn't make them try again, it just moves on. IT should clearly outline the things that probably should be considered more or make them try again (And if they still get it wrong, point out what they were missing)


comment:
Either of the last two things need to display as "Correct". I clicked on the "Will your site require language translations..." and was told I was wrong, but the question and the "If so" box should be lumped together as one clickable area or both clickable areas should be accepted as "Correct"


comment:
In purple text, state "Don't forget to review the full ISEC and required SPI questions with them."


comment:
VO: ...what needs follow-up, and when that needs to occur, whether it is before or during the site evaluation visit.


comment:
2nd question pop-up. "For example, a site at a large institution WILL LIKELY TAKE REQUIRE A LONGER VISIT than a smaller..."


comment:
4th question button - reword to "What documentation should I have with me during an Evaluation Visit?"


comment:
6th question - Update the Caution text to say "...only start to document in the ISEC if you are at least...." (we do feasibility forms for sites even if we aren't sure, and the SPI is site level, not trial level, so I think if we leave that too general, it may confuse some people).


comment:
2nd from bottom ?, Pop-up: "daily research interactions for CDCs and the required... (sorry, I know I gave you that wording, but it doesn't read correctly and now that the system is global, there isn't a need to reference geographies). Thanks!


comment:
5th question, typo "likely walking INTO". Also, it is "its" or "it's" in the last sentence?


comment:
1st question. Add a sentence that says "Combination of both live and phone visits may occur, as needed to accommodate scheduling/necessary conversations with the correct personnel." (This can be wordsmithed, we just don't have it clear anywhere that BOTH might happen, for instance, if a PI is out of town when the only available live visit time for the CDC is, they might still do the live visit, then schedule a tele/web conference for PI critical conversation.


comment:
Change the end to Operation:REVEAL-BD & Cepheid


comment:
SMEs: remove ... "put Lilly at risk" per discussion with Legal?


comment:
Add info to color descriptions
green: Results OK, no Westgard rule failures on current pack QC and within the defined SD range for Standby QC
Yellow: Warning- Westgard rule failure on current pack QC
Red: Error- Westgard rule failure on current pack QC or outside of the defined SD range for Standby QC
Blue backlit: Standby bottle QC


comment:
Add an additional bullet after the color descriptions before How to sort the results in the Control Values...

How Current Pack QC is evaluated by assigned Westgard rules and Standby QC is evaluation by a defined SD range (defaults are: 2SD for clinical chemistry QC and 3SD for Immunoassay QC)


comment:
Remove all content about installing QC from this section.(very last topic)  We want the Calibrator install info within the basic Cal and QC review topic, but not the QC install.  The QC install info will still be avail in the Configuring Cal and QC section.


comment:
In What's next change second bullet: After this training consider taking the Data Manager Basics e-learning course in ... rest the same


comment:
The wording should be that the DNU list is a Lilly list of investigators who cannot be used in Lilly studies.  I would remove the word future.  Once an Investigator is placed on the DNU list they cannot participate in any current or future Lilly studies.  In the cases where an Investigator participating in a Lilly study is debarred or has their medical license suspended, they are removed from the study and placed on the DNU list.


comment:
I would recommend changing PI audits to PI inspections.  Internal pharma company audit results are not shared in the public domanin


comment:
I agree.  With debarment the FDA prevents an Investigator from participating in research but the FDA does not issue or revoke medical licenses.  License suspension is a separate issue and debarred Investigators can still practice medicine.


comment:
Ed and I think maybe this guy as the learning agent isn't working....could we see the female agent option you had provided in the design proposal?  Does she have other poses?   We think she might better for EMEA/LATAM audience.


comment:
Here they can roll over and see pop ups for all the colors - is this what you meant to have here?  However, they can only click on orange. Clicking on anything else won't advance them. Correct?


comment:
Define SOT - - should type it out and then have the shortform


comment:
Is the idea to have the patient videos that we filmed here?  I think so...just checking


comment:
Ed and I feel like we need a more authoritative/professional looking doctor. Maybe more European look. 
Add a stethoscope to the image.


comment:
Please spell out HSCT and then use short form


comment:
What information would you use here? Is it a reminder of what SOT and HSCT are?  Not sure what the key message will be here...let's discuss


comment:
What is a person is color blind?  Can we also show them where to click?


comment:
Change pop-up feedback for 2nd option from audits to laboratory reference ranges


comment:
Looking back at the module 1 PPT sent, we seem to be missing the market data - how many SOTs per year, HSCT per year,  living donor vs deceased donor concepts, reasons for transplant - this is discussed somewhat within the patient videos and impact to patient but it would be nice to summarize this for learners. Let's discuss


comment:
Tests at this time point are not relevant to this training. They would be outside our scope.


comment:
We don't have tests that would be used at this stage, but might be good to mention in a generic sense some of the testing done...example: HLA for matching etc..Can you add this as a "To do" list item


comment:
No additional information to add here from what you have written...

Although the doctor would not guarantee a time when an organ would be available.  Maybe just say...I have to wait..and no one knows when or if I will get an organ....


comment:
Does this guy have an expression of worry?


comment:
Right before the transplant is performed we would need the serology testing for CMV, EBV etc...for both donor and recipient... we have this content in detail in module 2.   Is there a way to keep this high level?


comment:
Here we would want to include testing post transplant while in the hospital for week to several weeks...


comment:
Would be good to have several doctor options to show that the patients see different doctors at different stages....
Nephrologist - referral
Surgeon - transplant
Infectious disease doc - monitoring in hospital and at home (can be different one at home if not living local to hospital)
Nephrologist again - at home
Plus others....these are just examples...


comment:
We will need to discuss the best content to put in the list


comment:
We should start with CMV here and then EBV and BK to a less extent.


comment:
We will need to finalize the data that appears for the graph...this was just one example from a population in the US.


comment:
Not sure why we would talk about treatment for CMV here?


comment:
Think it makes sense to talk about the prevalence of the infections here - CMV, EBV and BK but maybe then have a high level question about all the other infections to really show what is at stake for transplant patient....the latency vs acquired should be a introduction to the section...virus can be latent and then immunosuppression causes reactivation....then show what the viruses are...


comment:
Like the fill in the blank...but looks like we are covering topics there not covered elsewhere (maybe because we don't have full content yet but just wanted to make note).

For example, we haven't covered immunosuppression - what is this? Why needed?  Side effects?  The patients may talk about it but I think it needs to be formalized and summarized for the learners.


comment:
Maybe we shouldn't jump to selling already...maybe this is more about understanding the art and science of CMV...


comment:
Think we give away too much with one brush..should make it difficult to guess what it is until the end...


comment:
Like the wording concept here but we should not jump to CMV standardization yet..this would be better for module 2..

We could say...It is important to understand the background of transplant in order to understand your customer's needs.

Ed commented that the movement in the painting is the sky while the city is static....we are focusing on the background in this module.


comment:
I thought we agreed on using complete and incompletes


comment:
The narrator notes we need the registration number of the ERB yet this is not information a CDC needs to collect and therefore I would not include in the discussion


comment:
I thought we mentioned not using the word basic I heard basic research and see basic research


comment:
"Comments in this section should not include content applicable to other sections"
We have comment box for most of the sections. I don't think it is necessary to have it as a reminder here.


comment:
How to switch to a different role? If I click on "back" I go to the previous slide. I should be able to click on each employee


comment:
We don't add a site as member but a contact, potential PI as member


comment:
We should specify that the SPI form is in the SITE record


comment:
Would like to add focus on how to leverage account plan through year / over time  strategy, leadership briefing, before customer visits on current events around sales, service and support (Application Engineer, fuel economy initiatives, etc.) which can drive awareness open opportunities, initiatives being worked, open problems - service, information needed for account plan, etc.


comment:
Pop-up 2. can we add to bullet d, Has not been debarred or disqualified by any regulatory agency from participating in medical research activities. Question 2 is more related to reviewing that nor the local regulatory agency, or any other agency (e.g US FDA) has disqualified the PI. The other questions are reviewed as part of other questions in the ISEC. Not sure if they all fit well to answer question 2.


comment:
For pop-up 3, clinpharm will not use site risk assessment, not sure if this module will also be applicable for ClinPharm trials.


comment:
I would recommend to add US FDA, as we have other countries that their regulatory body is also named FDA.. we can also reference local regulatory agency, for example MHRA has also a debarment list. There are other countries where we do not have additional sources than the US FDA debarment list.


comment:
I would add that this is a not inclusive list as we may have local regulatory agency websites to verify debarment lists


comment:
ERB safeguards the rights, safety and well-being of subject participants. 
I agree that legal should not be added.


comment:
The statement regareding who provides ICF template is not applicable to all countries (AP). It is ths SAM team who provides ICF template to site.


comment:
I reviewed the whole content of the training and I could see when the CDC assesses that the ERB is properly formed, there is one scenario that brings the issue of the PI being a member of the committee, but is there any expectation for the CDC to review this as part of this ERB section


comment:
I clicked ISEC and SPI, but nothing happened. Is it supposed to be that way?


comment:
I suppose there should be links but nothing happens when click the forms


comment:
In addition to the comments, should we suggest best practices to the visited staff?


comment:
Shpuld be more than one question in this slide?


comment:
I suggest to change the concept of approve a CV


comment:
A better answer (and more didactic) should establish the difference between audit and inspection, for example, -site was inspected by the FDA and also audited by Lilly-.


comment:
We should suggest the best option, either avoid the comment or show a good answer


comment:
this is the third slide related to mistakes and the title says #2


comment:
Numbering of mistakes slides, this is the 4th


comment:
Could we accept an inspection report? Thinking in the other way around, Lilly considers confidential the internal audit reports and does not allow to share with external parties.


comment:
IRB/IEC approval is a legal requirement, however, an ethics committee is not responsible for the legal oversee


comment:
Please review incorrect feedback with SMEs. the reference to "which Regulatory Authirities" doesn't seem correct


comment:
Change feedback to "The hands-on time for the Influenza A/B test on the cobas Liat System is less than one minute." Please do for both feedbacks and brand appropriately.


comment:
Remove the third option on this T/F question.


comment:
I got stuck here with a blank, white screen


comment:
CAn the screen be blank behind the video? Right now, the agents are there.


comment:
This question is missing the third answer option


comment:
Add this sentence to the Reagent Strips box: DNA extraction is performed by clicking in the assay specific pre-filled extraction and Mastermix reagents into the reagent strip.


comment:
Correct window displays text.  Replace text with previous comment.


comment:
I completed the section and then jumped back to this page but it will not allow me to hit next, it makes me complete the activity again.


comment:
Either remove the next button or show the next button after you click submit and get the answer right.  Once you get the answer correct, it automatically jumps to the main menu.


comment:
Project Start Form is approved by Head of Finance and Head of Business and not by LCC as per the process.


comment:
This is really hard to follow as the questions are really specific and there is not enough detail in the case study. I think we can skip this as the user may question the relevance


comment:
The last two sentences doesn't make sense, need to be revised.


comment:
What is a Function Tree? Do we use this term at Roche?


comment:
Why are we asking the user to try again when we've already given them the answer?


comment:
This is difficult to do as there is some subjectivity as what would be considered medium and what would be low priority


comment:
Some of the PRs are obviously not related to the CR!


comment:
Under Print History- only DVD is acceptable media, so remove CD.


comment:
Under Demonstrate...2nd bullet
How to view sample details and what you can view when you click the Details and Related Data tabs
- add three new bullets after Result
Used Calibration details
Used QC details
Used reagent details
Used


comment:
Start screen doesn't currently require a selection for the "Start" button to be active.


comment:
It looks to me like the flow/navigation makes sense. 
I think it should be setup with a minimum passing score to indicate complete in the LMS, but allow learners to continue to take (and retake) the course again and again. (They may want to play with it to see what will happen with differing selections.


comment:
It appears it takes a double click on the text bubble to advance to the next screen.


comment:
Can we have more of a definitive box around the selected answer?


comment:
Not all project have HPQC to maintain requirements, hence we shouldn't specifically point on HPQC system - suggest to remove that part.


comment:
Ensure people have to click on pre and post prior to moving next


comment:
Please ensure that people cant move forward without clicking the various buttons on the screen


comment:
Remove any reference to customer requirements document template, as there is no template


comment:
The second sentence in the second bullet can be reworded to "As a best practice involving development as early as possible so they understand priorities and what requirements mean".


comment:
We could add a point stating "As per the design control process the Product Requirements are finalized at Milestone DI, after which any changes/updates will have to go through the Design Change Request (DCR) Process".


comment:
There is no link under Resources for Market Research Sites or the SharePoint sites, so please update the last sentence accordingly.


comment:
The first sentence on the sign ana is holding doesn't make sense.


comment:
Can we confirm the headcount type definitions are consistent with the policy and the recruiting module


comment:
In the NOte section: can we use the words Technician, Shop and Office rather than non-professional


comment:
the note says each country has it's own unique structure...believe that should be range not structure


comment:
On the previous screen shop and office are noted..should also include Technician


comment:
Missing component is how functions are tied to specific GPP's, would like to see a table with each Comp Class, Grade within that comp class (on the Variable comp screen the grades below 8 were not listed nor were the engineering grades


comment:
Are there specific concepts from the M2M training that should be included in this course at a beginning level


comment:
On speech bubble (on the screen when the ESB spoke is flashing) change the first sentence to the following: We're going to start by taking a look at the Energy Solutions Business (ESB).


comment:
- Remove features and benefits bubble - keep welcome bubble
- Introduce test tube graphic (remove cartoon features hands and facial) 
- We like the images of the 68/88 - Add roll-over states to each image


comment:
Information on this bubble should be secondary bubble on the previous page. (No need to click continue)


comment:
Hot spots - 5-position sample rack, input buffer, output buffer


comment:
This section must come out. (Conveying system)


comment:
Prior to this, system overview state should populate again to rollover Transfer module.


comment:
Hot spots - processing plate, pipette tips


comment:
For all areas of this section,add system image at the bottom of the screen to provide navigation information. (this will aid in showing where the sample tube is and where it is going next)


comment:
In the instructions, bold "Arrow" and add a period.


comment:
Should we add instructions to click the next button after they've hovered over the circles?


comment:
Bold "Arrow" and add period to instructions.


comment:
Hot spots - Amplification plate, processing plate


comment:
In the US popup, the grey box around "Industries" covers part of the line on the left.


comment:
For the Argentina popup, the following should be the listed Industries: Oil & Gas, Manufacturing & Processing Facilities.


comment:
Maybe it's just my eyes, but is "Canada" centered in the circle? Looks off to me.


comment:
Since follow the sample section is thorough, this entire section can be abbreviated text.


comment:
Drawers have not yet been introduced. Drawer overview is needed prior to diving into this activity.


comment:
I believe Angela said that they removed "New" from the title of the support guide. Should we remove "New" from the button?


comment:
Global - remove the Seekbar. Also go ahead and ditch the left nav because it appears to be out of order.


comment:
Some of the employees in the video are no longer part of the Company which is something we need to talk about.  Also, will there be an introduction on this screen to the video explaining to me why I am watching it?


comment:
We should include somewhere a disclaimer that local requirement may vary


comment:
Maybe, just to emphasize the best practice, the CDC should establish a timeline to complete this action item.


comment:
Sound effects (which are good) sound louder than the voice


comment:
I would change the concept of "Do basic research"


comment:
COM <---> COPM in the COPM role description


comment:
This is not a mistake, but I clicked twice (by mistake) the back button instead of close for the pop up window and I had to listen again the whole audio from the last slide.


comment:
Please consider split in two slides and maintain the font size


comment:
I am not sure if this training is different or is the first time I notice; the audio only plays when the video is on the top of the desktop (foreground window)


comment:
I sugggest to remove Google, the user can use any -Web search engine- to complete this task


comment:
I suggest to include the URLs when applicable


comment:
Again I sugggest to remove Google, the user can use any -Web search engine- to complete this task


comment:
Add this to PCR cartridge box: Each cartridge has space for 24 samples. PCR cartridges can be used multiple times until empty.


comment:
I need to check with Ventana b/c it may go into the "garage" and the tech has to request it to be delivered to a portal. I will check ASAP!


comment:
Grossing;  For routine processing, sections should be no more than 3mm thick.  Short processing times, thinner than 3mm.  You have to allow for shrinkage in the tissue processor.
Res.  Frieda Carson


comment:
Embedding;  To be consistent "Embed the sample in paraffin that is 2-4 Degrees Celsius above the melting point.  You can find the melting "point" listed on the packaging of the specific paraffin used in your lab.


comment:
Water Bath Temperature;  In Histology it is called a Flotation bath (Flotation baths are used for floating out paraffin ribbons with a temperature that is 5-10 degrees Celsius below the paraffin melting point.
Freida Carson


comment:
I think it should read "The coverslips require an activator, which is..."


comment:
I love this activity but it's a little hard to read & see the bottles on a laptop screen - is there anyway to make the table top & objects a larger part of the screen?


comment:
Portal Monitor 
The three bars replicate state of the three portal LEDs.
Green = available 
Amber = busy
Red = error
Click on the portal you want to use for a run and the portal door will open. Load the tray and select the protocol or allow the system to utilize the default by taking no action.
I will provide the screen capture for the tray run.


comment:
Change title of Step #3 pop up window:
Instrument, Settings, Reporting Tabs

Change last sentence:
The third tab, Reporting, lets you select, view, print, or save various reports in PDF or CSV format.


comment:
Screen shots - I need to acquire all new screen shots that are better resolution.


comment:
Resources:
Path to Slide Success
VENTANA HE 600 system Operator's Manual

Not sure about the others - ask the team


comment:
Agree with SJT on the Wicking/Drying time to state a range for the angle to match the picture.


comment:
For the picture of the slide prior to the rollover, the info should match the detail in the rollover (H&E replaces ISH, tissue type, different generic name).


comment:
I believe the wrong photo was incorporated from the Best Practices Process presentation. It should be the photo of a stain from slide numbered 41 of the StoryLine presentation.


comment:
Curing Oven;  I see now why it is important for the wicking/drying time.


comment:
Love the infographic! The Pop up window for Prework needs to have VENTANA in all caps, please. :)


comment:
Selection of consumables; the pictures are difficult to recognize.


comment:
Looks like there's a random period floating above the rabbit in the polyclonal antibodies popup.


comment:
the red underline (that indicates a misspelled word) is showing up on "epitope"; will that go away if you run the spell check and add it to the dictionary?


comment:
on the screens with audio, can we change "Notes" to "Audio Transcript" in the player?


comment:
Need to check that master list of characters - can we even use this girl in this course?


comment:
Can we show the animation of the slide journey within the system to see how the instrument stains and coverslips?  The narrative does not match the animation.


comment:
This should not be micometers not millimeters.


comment:
Tray portals in introduction portion are the old design. I will provide a design picture from Ventana.


comment:
Instead of "prepare for microscopic exams" can we say "prepare for microscopic examination"?


comment:
Title this "Coverslipper" with no space. That's how the software program describes the unit.


comment:
Needs a bit of rewording b/c the tray is placed into a spot in the "garage". (Since 12 trays can be held in the garage & there are only 3 tray portals, it's not immediately released to a tray portal.) Let's discuss in the review meeting.


comment:
The Coverslip cassette in the picture is shown stored standing vertically, not on it's side as recommended.


comment:
Barcode Reader section has no mention of VANTANGE even though it is mentioned in the summary at the beginning. Let's discuss adding a small statement at the bottom with an asterisk.


comment:
It is hard to read the labels for alcohol and DI water


comment:
#3 is the Drying Oven & #6 is the Curing Oven - double check all information for both areas & knowledge checks (oven is misspelled as over). "... this ensures tissue sections are adhered to slides." should be in there, too.


comment:
The screenshot of the Caregiver Status image is blurry


comment:
Under Fixation, can we switch the order of "Too long" and "too short"? Given the statement that fixing too long is not as detrimental to the stain as fixing too short I feel like we could switch these.


comment:
When the picture is shown of the human body with the blood stream and it is mentions the white blood cells are looking for foreign invaders - the while blood cells are shown flashing within the blood stream.  Can those cells be bolder - it is difficult to see them.


comment:
On the comic strip animation - there is speaking within the music as part of the track. It's outside of music track. Are there additional options for the music?


comment:
Can you please add verbiage to slide that informs the participant to use the (X) in the upper right hand corner to continue.


comment:
This applies to both monoclonal and polyclonal slides. Please add verbiage to slide "Click on the (X) in the top right hand corner to continue"  or something like that.


comment:
Please bold or make larger the completion check marks on the monoclonal and polyclonal intro pages


comment:
The picture of the redhead is not Julie from the original slide. Julie stated she would be with us through this journey.


comment:
Replace pose with arms closed with a different option.


comment:
Please remove or hide when this slide is open (picture pop up of Human Kidney IF) the verbiage "Click on buttons to see example's of fluorescent labels" please add verbiage to "Click X to continue"


comment:
Please make green completion check marks bolder


comment:
replace closed arms with a different pose.


comment:
Clarify Michelle's comment: Replace icon of trays with revised version Michelle to provide.


comment:
Add a little pause with each icon that appears to give more time to read.


comment:
I am not a SME on IHC.  There is one molecule listed as specific when all others are non-specific. I just want to verify if that was an oversite or should be that way. I can also ask our trainers


comment:
DAB Specific Staining be on 1 line rather than separated in 2.


comment:
Instead of auto play, make it click to Play. Add replay (which apparently works half the time) and then have play next section appear after video has run.


comment:
Clip video so button pushing is not visible.


comment:
"This system has the capability to interface with the VANTAGE workflow solution for specimen tracking."


comment:
previous screen - weird 7 in slide title.


comment:
title is Drying Oven. replace curing in line 2 with drying.

Replace last sentence with "This removes an excess moisture from the slides and tray which ensures proper tissue adhesion and staining."


comment:
change rollover to "Coverslipper" Make title Coverslipping as one word.


comment:
Change text to "Once staining is complete, trays continue to the garage. When available, a tray is released to the curing oven where the coverslip glue is cured and residual fluid evaporates."


comment:
IGNORE ME. Instead make it "Once coverslipping is complete, trays continue to the garage. When available, a tray is released to the curing oven where the coverslip glue cures and residual fluid evaporates."


comment:
Add a final sentence "Upon removal from a tray portal, the slides are ready for microscopic examination."


comment:
correct answer should be drying oven. 

Make coverslipping coverslipper.


comment:
Update previous feedback. We flipped them.


comment:
Need to photoshop - remove Atlas and replace with HE 600. Also make pink and purple containers dark brown (nearly black).


comment:
Complete Brad's edits - make the bottle part of the previous video.


comment:
Replace the crossed arms. Also, need to keep PLAY NEXT SECTION and let them select what to do.


comment:
For first popup, replace text with "These bars indicate the state of the three portals - green is available, amber is busy, and red is an error. Select the LOAD TRAY button and insert the tray. Then, select the protocol or allow the system to use the default protocol."


comment:
GLOBAL to this screen - change click to Select


comment:
Before 4, add a new step with Alerts and Errors. Michelle to provide screen shot.


comment:
after 1, insert new step "Time to Intervention" - when you have to intervene and insert reagent, coverslips, etc. Michelle to provide.


comment:
We need a whole new screen shot - a few new buttons.


comment:
Replace image of the man with crossed arms.


comment:
Indy training, "here you run slides,..."


comment:
Resources - make sure the Operator Manual is first thing.


comment:
Change to "Contact your Roche representative for access to the Pre-analytics checklist." Remove from animation as something to find in resources.


comment:
Definition of antigen?? Antigen is any substance foreign to the body that evokes an immune response either alone or after forming a complex with a larger molecule and that is capable of binding with a product (as an antibody or T cell) of the immune response.


comment:
The AEC will be discontinued December 2015.  Should we still include this?


comment:
Polymer??  Since Ventana does not make polymer detection kits why do we mention it?


comment:
Is Species Stacking listed somewhere for reference?  Should we take out "common"?


comment:
I think we should be consistent with the example of staining.  Cytokeratin/with picture of Cytokeratin or Synaptophysin/picture of Synaptophysin


comment:
Same as comment from last example.  Should be consistent with the example of stains.  Futhermore Synaptophysin is a cytoplasmic stain not membranous.


comment:
We need to add the fluorescence direct or indirect will need a fluorescent microscope.


comment:
I'd probably put a comma after "In this course."


comment:
I'd put a period instead of a comma after "Chris."


comment:
I'm not trying to be racist here, but it looks like the Power Solutions box is not as white as the others. :) This could be my computer screen, though.


comment:
On the Button, I would remove the apostrophe.


comment:
This is my bad, but "strategy" should be "Strategy." Sorry!


comment:
I think the sentence before the list of industries needs to be modified. How about this: In addition to supporting these applications, ESB also supports a wide range of industries, including:


comment:
In the legend, the name next to the first icon should be Waste-to-Energy instead of Prime Power.


comment:
Gah! Sorry! In the note, relates should be relate.

Note to Cummins: On this screen, we will explain what Power Solutions Sales Channels are, and why they are developed. We need more information as to how Sales Channels relate to ESB so that we can easily transition to this topic.


comment:
In the quote bubble, change "Fits" to "fits."


comment:
In the quote bubble, change "There" to "there."


comment:
In the last sentence, should it be "... the first time you click "Print Certificate"?


comment:
Seems like the is the only title that uses a colon instead of the dash. Is that because it's so long?


comment:
In the instructions at the bottom, should "Next Arrow" be bold?


comment:
Not sure it makes sense to have Caren on this screen anymore since we haven't 'met' her yet. What about a CARE logo or something from the ILT materials that is more generally about CARE?


comment:
Hide next on all screens where they have to do or watch something until they have completed that.


comment:
HOME screen that appears when you click the Home button - replace this with new logos that Christa provided. Alicia may have had time to get this working with the locked and unlocked thing that we talked about by now, but if not, lets at least replace the logos.


comment:
goes to global comment - hide next until they click all 4


comment:
Click next to continue directions take a while to appear, let's make them come up right after the text from behind the ball appears.


comment:
Click next directions take a while to appear


comment:
Image of this guy looks fuzzy... did we enlarge him or do I need to get you a higher res image of a guy looking puzzled


comment:
Make them click all buttons before showing the next button


comment:
Sorry, at least make them click the correct one before showing next - right now it is initially visible


comment:
make them click each icon before showing next


comment:
Remove second sentence "Take a minute..." because we really aren't asking them to self-assess yet


comment:
Change directions to "Click each box to see some specific behaviors associated with each CARE attribute."


comment:
Change directions to "Choose the best answer below." and remove the people from each popup. There isn't any context for them and we don't know who they are.


comment:
Check the feedback button on the page with the three step icons - it is having me type feedback into the same screen as the previous. This edit applies to the screen with the three icons - let's work on this text a bit. Click each icon to ... what? What will they see when they click the icons. Maybe say something about the relevance of these three steps?


comment:
Need click next to continue directions here on the results screen.


comment:
For all videos - can we get a player on these so that learners can rewind or buffer through? Can you hide the next button until each video has finished playing? Also, when each video finishes, we need to show "click next to continue" directions.


comment:
Hide next button and "click next" directions until all three people have been clicked.


comment:
First picture - retime audio, corey's "i'm glad you could come and help me" gets cut off.


comment:
Change second sentence to "What could Anne think do differently next time" since neither of the two text snippets in the buttons are really things she would SAY to Ted. As a result, button text should change to:
Seek to understand Ted's needs.
Build trust and a partnership through meaningful two-way dialogue.


comment:
We need "click next" directions after they click both buttons. I love the debrief with Caren button, but not sure, to your point, about whether it still works. Let's leave it for now and see what Stacey and Tameka think.


comment:
Hide next button until all three people are clicked, then show "click next directions" and next button


comment:
First popup leadin to bulleted text "... clarifying questions SUCH AS:" (add the such as)


comment:
add "next time" to end of intro text for clarity.


comment:
Add 'click next to continue' directions when learners click the correct response.


comment:
For singular/plural consistency - first popup change second sentence to "Letting other PEOPLE finish their..."


comment:
Third popup, remove "I feel" from the beginning


comment:
Last sentence "... scenarios that ARE a bit more..."


comment:
I love the way this looks! Just a couple quick things:
move "x" to the top of the popup instead of between the words and picture.
put "click the x..." directions below the picture so that we aren't telling them to close before they read the customer thoughts


comment:
Need "click next to continue" directions to appear after learners click all responses.


comment:
Need "click next to continue" directions


comment:
Change directions to "Click the best response for George to begin the conversation with below." to help clarify


comment:
Same comment here about placement of "x" and "click x to close" directions as previous. Also, make sure that these popups always appear at the same x,y coordinates. Right now they are jumping around a bit.


comment:
Change first sentence to "a partner who will work hard..."


comment:
Reword this to the following:

Good work helping George use CARE to help Mike!

In a situation where we need help from someone else to provide a service to a customer, we want a partner who will work hard to create a solution. In this situation, George could offer to call the vendor for Mike to explain the delay and tell them when they can expect payment.

Let's see one more challenging scenario where we can use CARE.


comment:
Check feedback button - this feedback applies to the first screen of the second DARE to CARE but i'm being prompted to enter it here.
Feedback - last sentence "to make her plan selection changes."


comment:
Check feedback button on all the second dare to care scenario pages, they appear to have been copy/pasted from the first one.


comment:
Second Dare to Care pick a response page - change to "Nigel SHOULD avoid saying."


comment:
Second Dare to CARE, same comments about placement of x button and click x directions.


comment:
Second DARE to CARE - same comments about x button and click x directions.


comment:
Second Dare to CARE - change directions to "Choose a better way for Nigel to begin the conversation."


comment:
Revisiting the results screen at the end - check feedback button, it is going to the same page as the first results page.

Also, make sure this is showing the same results screen as it should - it is not showing me the same results I got when I took the self-assessment at the beginning of the course. It may be because I refreshed in the middle of the course, but let's make sure.


comment:
Last screen of the course - check feedback button, it is not going to a new record. Let's not have them click "submit" to finish the course. Let's just put the completion to trigger on show of the page and have them exit the course.


comment:
Background could be changed with an image to reflect the Power Solutions business. (I can provide relevant imagery.
Bullet points spread out a bit more to stand out.


comment:
Power Solutions should be written in capital letters throughout the training. 
It might be better if the learning agent was placed on the left instead of the right throughout the training as in some slides you tend to read the content first rather than the learning agent as you read from left to right.
Instead of 'Power Solutions team' it might be better to refer to as 'Power Solutions business' as this point. 
As this training is targeting existing employees as well as new hires, it might be better to include something around: This course is created to enhance your knowledge around the Power Solutions business instead of 'I am sure you have lots of questions..'. Let's get started! or something similar... (we can discuss that further on Monday)


comment:
In terms of the design, I think that the screen with the content is quite small. Is there a way to not have the screen at all?


comment:
regarding the org chart resource document I think it should be placed later in the course (I will state the relevant section where I think it should be placed).


comment:
For the strategy, it would be good if the bullet points are spread out a bit further to make it easier to read.


comment:
Background colour: can we change it to white? throughout the training or is this a standardised colour format?


comment:
Regarding the additional information: Mainly every piece of work that we do in Power Solutions is linked with the 3 prong strategy to ensure that there is an alignment with the goals and ensure we are working as a team. Let me know if you would like more information on that.


comment:
Due to the addition of that screen, the navigation panel is not readable and the actual design of the panel is a bit too complex. It might be that we remove this slide all together and have the next one with a bubble introducing the segments


comment:
For the map graphics I do agree that we should highlight the one we want learners to click first. However we could simplify the graphics. I think its a bit busy with the circles and the labels on top. Perhaps the text can be included within the bubbles without having the grey bits. 
Within Power Solutions: we could include the org chart document.


comment:
For the application icons, I can provide you some coloured ones instead in order to add a bit more colour to the course screen. I think if the background is changed to white and we remove the box the screen will not look very busy.


comment:
On the presentation we highlighted the industries of higher focus, however we thought that it does not add a real value to the learner and they wont probably remember them. We might have to remove the bold text.


comment:
I do agree that the Roll over option will work better. I will try and provide the industry information for each region.


comment:
Change the wording on Learning Agent label as we are targeting permanent employees as well. Following the 'have to offer..' we could add: you can now get a better understanding of where Power Solutions fits and where you fit within it


comment:
There is no need to include the panel in this slide as the text is not readable on the screen.


comment:
Remove: Power Solutions Channel Development as the content is not really relevant for this section.


comment:
To help ensure the best H&E tissue samples should ideally be no more than 3mm thick. However if running small biopsy samples on a short processing schedules the samples should be thinner or you run the risk of the reagents not completely penetrating the tissue sample.


comment:
Recommended fixative is 10% Neutral Buffer Formalin (NBF). Fixation time ranges between 6-72 hrs, depending on the size and thickness of the sample. Ratio of formalin to tissue for optimal penetration shoud be 15-20 to 1


comment:
Monitor the paraffin temperature to ensure it is maintained at a constant temperature of 2-4 degrees Celsius above the melting point of your paraffin.


comment:
Standard thickness for cutting tissue samples is 3-4 microns


comment:
Use distilled water with no additives. Temperature should be 5-10 degrees below the melting point of your paraffin.


comment:
Wick slides at a 90 degree angle and stand upright on an absorbent material for at least 10 minutes.


comment:
Samples should be grossed at 3mm or less depending on the tissue type to yield a H&E slide with good nuclear detail.


comment:
Thick samples will impede proper penetration and exchange of reagents during processing. The end result will make the nuclei appear smudgy making it difficult for the pathologist to render a diagnosis.


comment:
Tissue samples should be placed in 10% NBF immediately. Fixation time should range between 6-72 hrs for optimal results.


comment:
Samples that are over fixed can result in poor staining and will also interfere with IHC.


comment:
Ti)ssue that is not allowed to fix properly (6-72 hrs & 15-20 to 1) will most likely exhibit poor cellular morphology.


comment:
Samples should be processed based on the size and type of tissue. Ideally there should be one protocol for biopsy one for larger specimens and many places also have one for fatty tissue.


comment:
Tissue that is over processed tends to be brittle and will require re-hydration at microtomy and effects the quality of the stain.


comment:
Paraffin temperature should range between 2-4 degrees above the melting point of your paraffin. It is recommended that you use the same paraffin for processing and embedding.


comment:
If the paraffin appears cloudy and or white it is a indication that the temperature is > 4 above the melting point. Additionally the samples will be difficult to cut.


comment:
If the paraffin is harden too quickly it tends to pull away from the block the tissue is not supported and the block will crack.


comment:
Tissue should be cut at 3-4 microns. Do not use the first or last section of your ribbon.


comment:
Sections cut to thick, showing more than one cell layer may appear over stained and result in incomplete deparaffinization. The tissue will also have a tendency to fall off the slide.


comment:
Use distilled water and maintain the temperature 5-10 degrees below the melting point of the paraffin. Be sure to clean your water bath between every block.


comment:
High temperatures promotes separation and gives a parched earth effect


comment:
If the temperature is too cold the ribbon will not float out on the water bath properly, additionally your sections will show wrinkles and folds yielding a poor H&E slide.


comment:
I don't think we need this but if so just have the following:

Leaving slides too long can impact your workflow and turn around time.


comment:
Insufficient wicking can result in water be trapped under the section and improper staining.


comment:
Add legal information, as we did in the VENTANA HE 600 Basics eLearning. Replace the literature number is 6071-00-xx15 ("xx" will be replaced by two digit number indicating the month approval is finalized).


comment:
Can we just match this exactly to the VENTANA HE 600 Basics course so the information is identical in each. I would like the infographic & pop-ups to place into print materials, please. :)


comment:
Need an updated list of the Simulator tasks, I will provide.


comment:
Change second blue box to say: Give participants a set of component ID labels and have them label the specific components on each module in their configuration. Sets of component ID labels can be ordered with onsite training materials.  Allow approximately 10 minutes for this activity.


comment:
change 3rd and 4th sentence in first paragraph after objectives:You'll need component ID labels ordered from the Onsite Training materials order form for the suggested activity. Tell participants they can view photos of the cobas 8000 components and take notes in their Operator Notebooks


comment:
Q#7: change second part of question: Which must be in Stand By mode?


comment:
Change 3rd objective to: Identify Global Buttons, Main Menu tabs and Help.


comment:
Add this new information before "What do you want to do next?"
Show the Main Menu tabs.  Describe the common tasks performed in each menu.
Workplace
Reagent
Calibration
QC
Utility


comment:
Remove activity described in blue box and in question #4 and place it at the end of the previous main content page.


comment:
Add two new informal assessment questions: 4. What color will the Reagent Preparing button turn if there is a reagent that is empty or missing?  Answer: Red
5. What color will the module background turn when a Caution alarm occurs for that module on the Alarm screen? Answer: Yellow


comment:
Change the first bullet after "Demonstrate accessing the Reagent Load/Unload list and explain":
How you view and print the list


comment:
change 3rd bullet after Demonstrate daily hands on....

The purpose of the Manual Cleaning mode and the steps for how to perform the Manual Cleaning.


comment:
change the last 3 bullets after Demonstrate daily hands on.... 
>That you have to perform a reset on the e602 module to bring the components back to their home positions.
>That you have to perform a full system reset after manual cleaning if the c702 Reagent Manager loading light remains off.


comment:
Change Q6: Which Global button do you push after completing Manual Cleaning (and before performing a reset on the cobas e602 module)? Stop


comment:
3rd bullet under "Whats Next"

Complete the following simulator tasks: Process the Green Wash Rack, Initiate the Manual Cleaning and Stop and Perform Full System Reset.


comment:
Switch the content so that the, Demonstrate Reagent Registration content comes before Review Inventory content.


comment:
Change to Demonstrate how to review inventory...
2nd bullet: When you Review Inventory-once all reagents and consumables are loaded and unloaded and following a Reagent Registration on the c701 and c702 modules.


comment:
change title of Demonstrate Reagent Registration...to - Demonstrate Reagent Registration on the cobas c701 and c702 and explain:
Change first bullet
When to complete- after a Manual Cleaning and after loading reagents


comment:
The chart/content that pops up when you "tap here" has been updated.  Will provide new chart


comment:
In What's next change second bullet:
After this training consider taking the Data Manager Basics e-learning course in ... rest the same


comment:
2nd bullet under Explain about the Communication Messages...
drop the s on workplaces- just workplace.


comment:
Remove "What cfas is used for" under show how to get the calib review...


comment:
Add information the first pop up chart for how to know if calibrations are successful.  For each calibration type (ISE, photo and Immuno) add a new bullet (make it be the first) that says: "S" for successful on Workplace>Calib Review


comment:
Remove ALL references to the troubleshooting app throughout the entire program


comment:
Add the following info to Explain about installing calibrator lot numbers:
Change title to: Explain about installing calibrators:
When you install- Before using a new calibrator lot or if an existing calibrator lot needs updated.
Where you install-Ok,leave as is
Add: How you install- most calibrators are downloaded when going to a new lot or if there is an update to an existing lot.  If there is no downloadable e-barcode available, calibrators can be installed manually
rest of this section is fine


comment:
Add 3rd bullet to Demonstrate how to manually order and cancel calibrations and explain:

The possible causes for calibrations: Calib now, timeout, changeover, failed and manual.


comment:
Change Q1: Where can you download and print calibrator package inserts?

Remove Q3

Add a Question: From which screen do you download a new calibrator lot number?  Calibration>Install


comment:
This needs to read "...at 3 millimeters during grossing" An explanation of the fixative penetration making it easier to read may be good too. 
Also, having the picture of the nickel in the cassette may be a better image for this.


comment:
What's Next changes:
remove first bullet
change 2nd bullet to: Practice accessing calibration reports
Add a new bullet before the last bullet-
Practice downloading a new or current calibrator lot. Use the cobas 8000 Calibration Installation Quick Reference card for instructions.


comment:
In the instructions, we need to change "left" to "right." Also, add "click" after "then."


comment:
Angela made the comment that she wanted the resources to be listed in the order that they appear in the course. For this reason, I think we should switch the 3-prong and org chart buttons.


comment:
Add animation of consumable loading and ensure proper orientation of consumables as they should be loaded.


comment:
Instead of closing the window, the next button shows the following message "You must complete the question before submitting"


comment:
When I hit the "Back" button to review the previous slide again, I have to wait until it goes through the complete audio before the "Next" button reappears.  If I've already reviewed the slide, can the "Next" button always be there so I don't have to wait for the complete audio to move forward?


comment:
Last bullet point, "Review the information as requested by the site..." sounds like the site is requesting us to review information when I think the intent of the bullet point is to "Request information from the site to prepare for the evaluation visit."


comment:
Do we want to add the following bullet point: "Responsible for the overall conduct of the trial at each site."  Here's my rationale...CDCs are involved in site escalations, staff and location changes (among other things), and we may have some monitoring oversight.


comment:
Other Colleagues button:  Add "past performance history" (covers both enrollment and quality) to the list of items that can obtained by the CDC or CRA.


comment:
Add "Performance history" as the CRAs and CDCs (because multiple CDCs may cover the same site) can be a great resource for enrollment and quality performance.


comment:
The last bullet point is confusing. If the purpose is to review the material provided by the site, then the sentence needs to be re-worded


comment:
We use site evaluator and trial planner, those roles have not been introduced before.


comment:
Change "Google Search" to "Internet Search."  I understand the intent of the question, but technically all of the items listed can be found through an internet search.


comment:
For #4, why it matters. I would recommend to modify the statement, CDCs are not only maintaining site relationships, it is also to ensure setting up proper expectations on how Lilly manages clinical trials.
There is no reference to Good Documentation Practices, maybe we can add something to item 5.. something like: Follow Good Documentation Practices when documenting your evaluation in the ISEC


comment:
How is this handled globally?  FDA is specific to the US.  What about PMDA, EMA, Canada Health, etc.  Can we provide a response that is broad enough that it applies every region?


comment:
Consider changing the question to "...what information does Greta still need TO EVALUATE THE SITE."  Technically, we still need the 1572 and ref ranges but that's during the Site Activation process.


comment:
I am reworking this entire topic.  I will provide the changes in a separate document.


comment:
We would like the objectives to be listed at the top of the page and not be something that has to be selected to be viewed.


comment:
Could the questions be in a printable format?


comment:
Would like important notes to be marked with a note icon with a box (possibly colored) around it. For the activities, use some sort of icon to indicate it is an activity. For the participant guide in Indy class, we use a pencil icon.


comment:
I don't really understand this exercise, possibly because I don't work in Oncology.  The items listed in the email are typically on a feasibility form in Biomedicines.  When I reach out to sites, I usually ask for CVs, SPI updates, and past audit information.


comment:
I really don't understand this question or the answers.


comment:
Does the 3rd bullet point really need to be done before the live site evaluation visit?  Before the live visit, I would review the new SC's CV to make sure she has the appropriate experience to coordinate the study.  I would discuss expectations during the live visit.


comment:
Not getting a continue button after clicking everything on Cepheid


comment:
This screen will need to have the facts swapped out with the stuff on the previous screens-4 from each competitor.


comment:
Is there any other pose we could use of the agent to avoid her looking like Sylvie's twin sister here?


comment:
Please extend player "marker" across the entire clip, so it reaches the right side at the end of the audio.


comment:
Same comment as first clip - make sure player marker is adjusted to have stopped when the clip stops.


comment:
Can the dialogue bubble be smaller here so it doesn't so fully cover the phone.


comment:
Agent/instructions/"you have 0 more items to find!" did not disappear with the electromagnifier


comment:
Please just double-check the programming - when I clicked the first icon, "Smart Waste Disposal," it disappeared/reappeared quickly on its own - weird.


comment:
Let's just take out the "picking up the phone" SFX


comment:
Hot spot to click the phone doesn't match up to the image of the phone.


comment:
Replace this question with something else - Ryan to provide


comment:
Confirm: The answer option should say pre-warMing - I THINK it says pre-warNing, but my eyes fail me :)


comment:
This isn't working correctly; it doesn't recognize when I click recapping, doesn't have a submit button


comment:
Replace this question with: What is the average hands-on time for the BD Max System?  Answers: <1 minute, >2 minutes, <30 seconds, >3 minutes.  Correct answer is <1 minute. Feedback: The BD Max System offers an average hands-on time of <1 minute.


comment:
This should be a single multiple choice answer question


comment:
Confirm the right answer/feedback - one of them is incorrect


comment:
New question: BD claims that the BD Max" System offers flexibility and standardization to address the breadth of lab's testing needs due to which feature? A. random access, B. primary sample loading, C. LDTs  Correct answer: LDTs    Feedback: Labs are empowered to develop their core testing menu through the LDT capability of the BD Max" System. BD relies on LDTs to fill large menu gaps in the current menu.


comment:
yellow highlight needs to go away. This was copied off the script.


comment:
Add period to the end of the second option


comment:
Remove and RSV at the end. Flu/RSV should be the correct answer.


comment:
Edit customer's response - replace the slash between reagents/cartridge with "and"


comment:
"That is true, both systems can process large numbers of samples. Would you be interested..."


comment:
Please make sure no drop spots cover words in this activity. Global


comment:
Got all answers right and it won't continue.


comment:
In the "You will require a dedicated..." option - please delete the duplicate TM symbol.


comment:
Add -BD & Cepheid after Operation: REVEAL here


comment:
"Minimal hands-on time is very important to me. Maybe I need to keep looking for a system to fit my needs."


comment:
"As with any system there are different steps involved. The BD..." THAT's also the one where the fake r-ball is.


comment:
Edit customer stmt: "Our lab focuses on PoC testing and might expand..."


comment:
"The Xpress line of tests might be the same cartridge, but not the same test...."


comment:
Talk to Ryan about adding text to the clues if time allows.


comment:
Delete "Klein," from the video description.


comment:
Not sure if we are prepared to address this, but course 1 edit requested more obvious direction on which spot to click. Sarah/Jackie, do we want to decide how to show this in the course palette screens?


comment:
Add sentence 2 to Learning agent stmt: "Can you name three pre-transplant testing methods?"


comment:
Please check the index card fx. I clicked the correct answer and let it go, and now it's white text without being dragged to the card.


comment:
How are the correct answers supposed to appear on the card? Sometimes red box, sometimes white text; let's decide.


comment:
Also, please have all flashcard slides reset to initial state when user returns.


comment:
MAN, this learning agent is a sexy little thing, isn't she?


comment:
My bad for not mocking up popup - Let's use a "speech bubble" type of popup that points to the corresponding icon, but stretches all the way across the bottom of the screen. You can shrink and move the icons upward. ...and yes, jackie, you can apply an animated effect so that the popup slides down from the icon, if you like. ;)


comment:
Change fx so that you don't HAVE to click the X to click another icon - right now, sometimes you can, sometimes you can't. I believe you also have the continue button associated with the X's, so that should be associated with clicking all 4 icons instead.


comment:
I'd like to make it more obvious that file = question, and continuum = answers. Make options into a button shape, and place them ON the line. Perhaps the file could sit in a box coming off the left side of the screen?


comment:
IF time allows, I think I'd prefer the fdbk to come from the learning agent. Since she's so pretty. :)


comment:
On the file, please spell out positive and negative - the "-" looks like there's NO status.


comment:
We should probably provide some explanatory text for the play button, something like "Review Introduction Video". The Continue button could then be labeled "Continue to Course"


comment:
We also need to add the hover state halo on the green spot.


comment:
Because the pop-ups for two of the spots are not questions, the explanatory text should probably be revised to something like "Hover over each color to see the customer question you'll learn to answer in each section. You can also use the palette to access the masterpiece section and to revisit the Gallery Walk."


comment:
Revise learning agent first sentence to read "to help us learn".


comment:
To follow up on LF's last comment, the Serologic Status pop-up requires you to click the X; the other pop-ups do not.


comment:
In the video description, also change the pronouns to be female since we changed the learning agent from a guy to a girl. (e.g., her customers)


comment:
Revise explanatory text to read: "Review the patient file, then click the patient's correct risk ranking below."


comment:
VO and cc: Sentence "As a CDC, you are responsible for making sure every data point has source documentation to back it up."
Don't like the wording "to back it up".
How about rewording to "As a CDC, you are responsible for making sure every trial data point is verifiable from source documents."?


comment:
VO and CC;
"you must make sure source documents meet requirements". Meet what requirements? Do we want to specify?


comment:
Second bullet:
It is the sponsor responsibility rather then requirement?


comment:
SMEs, 2nd bullet is marketing application correct wording? Should it be registration application? Or regulatory application?


comment:
If a data point is initially entered...... that record in the the electronic system is the source DATA

- please change SOURCE DOCUMENT into SOURCE DATA


comment:
Laura, you need more words here. Something like: You just saw the process in action. When we think about the ASK step, these are the key pieces of information you need to gather.


comment:
Can this pull in the same name info as the previous exercise?


comment:
Is it forcing people to replay the call? I had to click the "next" button to get to this screen. I"m not sure our navigation is as clear as it could be.


comment:
I'd add to the title - The best conversation or something so that they know what it is that they are seeing


comment:
Can the customer response text appear when the audio starts? (option bubbles can stay as is)


comment:
This feedback is currently duplicated on this page and the next. What if we just had a "See the full conversation" button on this page, which led to the feedback page, and move the "Restart the Conversation" button to within the feedback box. I would edit the instructional text to say, "Click the next arrow above to continue, or click the Restart button to try the conversation again."


comment:
This is my fault: could you please delete the quotation marks in the speech bubbles?


comment:
Please also delete the quotation marks after "with" and before "No"


comment:
Let's add instructional text to the bottom: "Click the next button above to continue, or Click "Replay the Call" to try a different path. If the two DP activities each have a separate link, I think the "next" button should take them back to this activity's landing page, so it's circular. Do you agree?


comment:
I'm not in love with the customer chick responding at the end of each branch like this, but I'm fine to leave her in for now. Please edit her response text: "Yes, thank you!"


comment:
Also my fault (not off to a good start, huh?) In the course title, Please delete the space between Ask and comma.


comment:
Is the content text in Arial? It looks different than Arial.


comment:
What's next...
change first bullet to include QC also.  ...with downloading and installed new calibrator and QC lot numbers...


comment:
any reference throughout app to "an analyzer with an MPA"  Change that to say "an analyzer with pre-analytics"


comment:
in the table the rack numbers all need to have a zero added at the front to make them 4 digits.  Ex: 0025, 0235, 0091, etc.


comment:
Would like the voice to be more enthusiastic - sounds like CR is a chore.
Visually label "Missing Business Requirements" in the slide. The person will not likely focus on the requirements themselves - all they need to know is that the requirements are missing


comment:
There is a lot of text - can this be reduced down to exactly what's required? Perhaps remove "Before we begin lets explore.."


comment:
Not sure why it says Explore each module if they need to complete each module. What are we asking them to do here? Is there an order we want them to complete? Perhaps split it onto 2 pages?


comment:
The date sequence is incorrect.  September then august.


comment:
There seems to be too much copy on each slide (especially the initial sentences. Can this be reduced to absolute essentials?


comment:
in the main menu for the highlighted lock symbol, change wording to say "finish the previous module completely to unlock the next module"


comment:
Have the user click on the magnifying glass before moving to the next slide to make sure they know where reqs fit in


comment:
Have the first sentence reference back to the design goal process in RMD


comment:
For the job aides, can we put it in bullet form.  People may not realize that each bolded phrase is a link.


comment:
When rolling over "writing requirements" please replace the word excellent with good


comment:
There's been no discussion on this process - are we expecting that they know this process? If so why have it as a task to do?


comment:
For the task in the previous module - it was frustrating that I couldn't move on until I got the order right. They should be able to move on after been shown the correct order the first time


comment:
Can the process steps be in the form of a button rather then just text?


comment:
I am finding that for each slide it is hard to know what the take home message is. In this instance you need to know the market..whether buying a house or developing a product...but this is hidden. The key message should be pulled out


comment:
After clicking the submit button, if the order is incorrect, there is some text that is displayed " We will spend most of our time......"  Replace this with "this training focuses on details of writing good requirements"


comment:
yes, I agree with matt, the spacing is a touch off between the three choices, like the bottom two are closer together.


comment:
correct feedback - change the last line to "cure" in the curing oven. Rather than dry. :)


comment:
Not sure of the text, why did we buy this...Suggest changing to, "Why did we get this instrument."


comment:
Could it possibly say MD or PhD for the lab


comment:
Revise correct pop-up text to read: "That's right! The patient's serologic status is negative, but the donor's is positive, which puts the patient at the highest risk for infection."


comment:
Re: James's comment, I think we can ditch the "Hover over" instruction by the "congratulations!" screen.


comment:
The title of course 2 is Transplant Academy: Test Methods & Guidelines


comment:
I like your Easel definitions on the "Three treatment models" screen. Can you copy that here as well?


comment:
As I suggested for the correct feedback message for the first interaction in this sequence, the correct feedback message should be revised along the following lines: "That's right! The donor's serologic results are negative, as are the recipient's, which means that the patient is at the lowest risk for infection." This sort of change should be made on all of the correct feedback layers in this interaction.


comment:
Picky edit (ignore if you don't have time or disagree): don't index cards have one plane side and one side with lines? Should one side be plane if they are creating flashcards?


comment:
Remove hanging indent from the sentence in top left corner


comment:
Re: LF's last comment, I agree. Also, the instructional text at the top left of this slide doesn't match what appeared when the learner completed the first section. It was something like "Congratulations! You've earned a paintbrush!" We should probably add that sort of text here to acknowledge learner progress.


comment:
Also, I'd move the continue button out of the pop-up area. That way you can have it change to normal state after all images are visited and not have to hide it if the user wants to click an item again.


comment:
Don't forget to bold the action parts of the directions. "Click Try Again" was not bold.


comment:
The instructions that show after viewing all three sections doesn't really match this module. It says you've learned a lot about transplant patients, but that's not really what this course is about.


comment:
Capitalize Country-level in second sentence


comment:
....when requirements change, when protocol amendments and/or risk profile updates occur.....


comment:
Remove "Question" from the title of this screen


comment:
1st response: ...when creating the ICF
2nd response: ....TCED to create the ICF
3rd response: ...to create the ICF


comment:
TCED Template information: ...use this template to guide you when creating your ICF.


comment:
Risk profile information: This document is used if a TCED was not created for the trial.


comment:
in the try again response: Is there one document in the list provided on the screen that is not needed when you already have a template?


comment:
I think we should be consistent with the three scenario questions....when creating a country-level ICF vs. creating an ICF.


comment:
It is Cover Letter to Distribute Trial-Level Documents vs. Cover Letter to Distribute Level Changes


comment:
in the try again response: Which document in the list on the screen will not be helpful in this scenario?


comment:
in the try again response: Think about which documents will be helpful when you do not a CS-ICF template is not available.  There are three documents in the list on the screen that you will need.


comment:
...if a CS-ICF template is not available.  These documents will help you when creating a country-level ICF.


comment:
Incorrect response: Think about whether data privacy changes should be made.


comment:
These do seem like relevant changes to me.  After all, study participants can and do drop out of trials.  Study participants are welcome to do so.  In addition, the physician may decide to stop the study participant's participation in the trial.  Is there anyone else that can decide to drop a study participant from the trial?


comment:
In the incorrect response, I think it should say should the language be revised vs. denied completely


comment:
Correct response: The suggested language must be negotiated with the ERB.


comment:
Please remove firt "+" (plus)
ALCOA are accurate legible... etc.


comment:
if we are using the term Trial Planner, I would recommend to be consistent along the whole course. In the same slide there is a statement assigned to the COPM and an another to the trial planner. Please update as appropiate


comment:
Under the Source Documentation definition should we start by saying:
"A source document is a document in which data collected for a clinical trial is first recorded. Source documentation includes all...."


comment:
I am concerned it might read as all those definitions should apply, instead it is more as appropriate. 
For each of these sections, i recommend to say "as appropriate" or to add at the end of each sentence "and/or"

have unique user logins.... and/or
use electronic signatures....


comment:
I recommend using Paper documentation.
HArd copies are copies, here we are talkin about paper records that are originals.


comment:
same for all -please remove Paper Copies


comment:
Bullet 4, Why it matters:
The CDC role goes beyond to developing and managing site relationship, CDCs influence in having good quality sites. I would add..
Remember that one of your objectives is
It is crucial what CDCs assess during the evaluation visit because they are putting the site for success to deliver processes according to Lilly expectations.


comment:
I don't see how the bullets under "ORIGINAL" relate to being original docuements?


comment:
In the column, expectations on electronic documentation, please add at the end of the first bullet point:

at the time of the activity


comment:
Can the delay be shortened for when the slide automatically advances to the congratulations page?


comment:
This activity concept should mirror the follow format of the sample section where it went module by module.(drawer by drawer) Let's discuss this section on a call.


comment:
Drawer needs to come out in this section to show plates


comment:
I just noticed a duplicate "way to" in the top line of text


comment:
I really like the dynamic instant feedback on this slide


comment:
I had trouble with the video stopping at 1:42 of 3:07 on this page.  It looked like it was finished but displays remaining time.


comment:
Dialog for last person has arrow pointing in opposite direction


comment:
Comma after "Not" on the first feedback caption


comment:
When I tried to print my Nextsteps, the page was blank


comment:
Is the correct term Contingent or Contingency Employee


comment:
Next button can be hidden since the two nav choices are the role buttons


comment:
Bullet and BOLD what is being asked to do FIRST, and THEN.


comment:
Remove VANDERBILT.   My nephew won a scholarship and we want to celebrate with them before he leaves for college.


comment:
since we have the users name, can it populate on the avatar for the user?


comment:
Change reference of the customer, to guest.   on their comments, say  Yes, hello Chris,- id like to make a reservation.


comment:
instead of asking if the travel dates are flexible, ask are there alternate dates I can check for you?


comment:
have customer say _ do you have rooms available ....  instead of saying "what if we moved our trip back"

Remove the " Oh Great" said by user...


comment:
will users have to input this each time, or will the system " remember" the user from module to the next module?


comment:
have the user input their Hotel CODE or ask for Hotel Name.


comment:
Will using the hotel name or inncode help to tack the users for compliance?


comment:
have user say" it would be my pleasure to make a reservation for you today.  With whom am I speaking?"


comment:
Have user say" I am happy to help you, Ms Arnold.  Which dates were you planning to stay with us? "


comment:
Hilton Honors should always display as : Hilton Hhonors.


comment:
instead of Can I have your name... Say " With whom do I have the pleasure of speaking?"


comment:
specify that " in all our suites, there is a spacious sitting area where...."


comment:
even callers returning to the property should be reminded of some of the value benefits they will be receiving.  IE:  I'd like to remind you that we do offer a complimentary breakfast each morning, which will help your son fuel up for the basketball game..."


comment:
include the user saying, please keep us in mind for your next visit, or asking  do you have other times you will be in our area which I can check for availability?


comment:
May need to change the information about the Key Operator in the blue box at the top of the page. Since this is going to be available for customers, may need to update the text about the Key Op.


comment:
Activity needs to be called out and need a list of materials needed.


comment:
Would like more case studies (need examples for all modules)


comment:
Will be creating an immunoassay elearning soon. May be a good idea to keep the listing of advanced elearnings general.


comment:
remove the word platforms. Just have the word engines.


comment:
Need to include 
Australia: 
Applications: Prime Power
Industries: Oil & Gas, Manufacturing & Processing Facilities
China: 
Applications: Standby and Prime 
Industries: Oil & Gas, Manufacturing & Processing Facilities, Residential & Commercial Properties


comment:
In Mexico: Industries: Include: Residential & Commercial Properties
In USA: Industries: Include: Residential & Commercial Properties


comment:
Remove: It was great getting to know you better!. Start straight from: 'Before you go'..


comment:
Resources Tab: should follow the same order as in the summary slide of the course as well as the same titles. The only difference with the Resource tab is that it will include the Channel Development document as well. The Channel Development document should be the last one in order.


comment:
Is it possible to have the learning agent babble pop up first and then the structure within the screen? 
Within learning agent bubble remove the - and replace with ,


comment:
Replace grey background with white background behind the large industry structure that comes up


comment:
Under the Cummins Generator Technologies: include the full name for OEM's. Original Equipment Manufacturer's


comment:
Instead of 'Crafting Your Elevator Speech' have 'Crafting the Power Solutions Elevator Speech'


comment:
Remove text: The purpose of developing a Power Solutions sales channel is to have an effective distribution channel for the sales and support of Power Solutions products. 
(As it is used for next slide)


comment:
Could somehow incorporate the logo of Jardine and the relevant graphic to differentiate from the globe graphic.


comment:
Is it possible to make the picture slightly larger for better visibility?


comment:
Remove the black border around the image. Have its original colours instead of blue. 
Instead of the bubble popping up when the right definition is picked, can we have the definition bubble change colour to green? with the check icon next to it as it is now.


comment:
The 'Click to Next arrow..' can go at the bottom of the slide.


comment:
Remove grey background within the screen. Replace with white.


comment:
Replace: 'You should grab a copy to keep handy' with 'Download a copy for your own use'


comment:
Animation of Power Solutions: retain the flash until the learner clicks through. 

Overall animation is a bit slow. It takes a bit of time to build up.


comment:
Under North America: Replace Water Treatment to Wastewater Treatment


comment:
Regarding the image: remove border, remove title.


comment:
Remove image from the screen, Replace with the Opearation & Maintenance Brochure graphic provided. (Graphic is on the cover page of the brochure)


comment:
Graphic of Hub & Spoke: Recreate to make it similar with the Power Solutions navigation panel graphic. Hub (should be same colour as the Power Solutions bubble). Linking bits be blue. Spoke ( should be as ESB bubble)


comment:
Break down the sentence. Full stop after expertise. Next sentence start with: This is done so that.....could apart. Remove 'from the other'


comment:
Include a star for the OEM acronym. Place the explanation beside the CHP. OEM: Original Equipment Manufacturer


comment:
Include capital on the sentence below: gen-set original equipment manufacturers (GOEMs)

Image is a bit low res. Perhaps use another one. We can discuss that during the review meeting.


comment:
Long delay from the time Caren comes on to the end of the module. Long pause. She is introduced then the module cuts off. Not smooth.


comment:
Was there supposed to be sound here? if so there isn't.


comment:
I gave the wrong information before. I told you Fab stood for Antibody Binding Fragment, but it is actually Antigen Binding Fragment. Please correct this.


comment:
The current foreign invader are cells, probably cancer cells. I would suggest changing it to maybe a bacterial or viral organism if possible. We can discuss as a group if we would like to change.


comment:
I don't think the Venn Diagram should go at the beginning of the immunology portion, but rather a way to weave the role of immunology into IHC. First we explain immunology and then we tell why and how we can use it to our advantage in IHC.


comment:
Remove both questions.  Replace with more specific questions about the maintenance procedures based on the Monthly checklist.  Ex: Which maintenance items are performed in the Weekly Pipe? A: Wash Reaction Parts, Cell Blank Measurement and Liquid Flowpath cleaning if the minimum measurements per measuring cell are met.


comment:
remove the call out bullets under Demonstrate Quarterly


comment:
Replace question 2 with a more specific question regarding quarterly maintenance.  2. Which maintenance items are required on the ISE module for quarterly maintenance? A: Replace ISE Pinch Valve tubing and ISE Reagent flowpath wash.


comment:
Replace both questions: 1. When replacing the c502 sample probe, what tool allows you to perform a probe check while the top cover is open?  A: Interlock tool

2. When replacing a c701/c702 reagent probe, which button is used to move the new probe to different locations to verify the alignment during a Probe Check?  A: The F1 button.


comment:
1:00 In video, change text to: Tom Adkins, a Roche senior leader tells us why CARE matters.

Stop video at 2:12 after Tom speaks, show graphic at end for 2 seconds.


comment:
Instead of click to reveal definitions - show graphic of how cultural beliefs map to CARE attributes - somewhere in the ILT


comment:
Capitalize collaboration, accuracy, responsiveness, and empathy every time.


comment:
Replace soccer ball image with happy collaborating people. Remove "Pass the Ball..." title.

Stacy to provide definition of CARE.


comment:
Change last sentence to "Using CARE is a job expectation." Try to combine this screen with the previous screen.


comment:
Integrate this text into intro: Measuring customer service is one way that we determine whether we are delivering on our mission.


comment:
Change blue box to:
What's our mission?
To be the preferred business partner.


comment:
Change image of puzzled man to a more confident person


comment:
Move text from third box on previous screen to intro text on this screen.


comment:
Change directions to "Click each icon to see the three steps to making small changes."


comment:
Need strict proofer - client noticed typos and missing words.


comment:
Delete all other Start with Caren screens in front of C A R and E modules. Make sure any important transitional text is moved to the subsequent screen.


comment:
Change this screen to "Find out what small behavior changes you can make. First, assess..."


comment:
Change scale to Always, Often, Sometimes, Rarely. This will allow BOTH sometimes AND Rarely to bump them into areas of opportunity.


comment:
Put all attributes for for each behavior on one screen in a gridlike format:
Collaboration
Attribute - scale
Attribute - scale
Attribute - scale


comment:
Make sure ending on all videos does not drag out too long


comment:
Third popup, delete first sentence of second paragraph


comment:
Delete this screen. Take the second paragraph of text and using it to replace the second sentence on the next screen introducing Ted's scenario.


comment:
Remove "see the scenario" button and add directions to "Click the image the begin the scenario."


comment:
Remove second "could" in second intro question


comment:
Change second sentence (question) to Here's what Anne could do differently next time.


comment:
Remove Debrief with Caren button on all screens.


comment:
All debrief w/ Caren screens: Cut her off just above arms so she doesn't look like shes in a straighjacket OR find different pose.


comment:
Use critical instead of important in intro text and change critical to important in first popup


comment:
Delete this screen. Take "but when we aren't..." paragraph and move it to the top of the next screen to introduce the scenario


comment:
Now that we have intro text on the screen, do NOT have email initially visible. Add directions to "Click Adam to see a scenario."


comment:
5 - change to "Based on these numbers, senior leaders decide not to backfill open positions."


comment:
6 = Employees can't keep up. The open positions weren't backfilled and they are working..."


comment:
change text to - Jennifer took action on the information Adam provided. What could Adam do differently next time.


comment:
In all feedback - choose 2-3 words to BOLD so that the action words stand out.


comment:
First popup
Add bullet:
Asked if there was other supporting information that would be helpful.


comment:
Second pop - end second bullet after first sentence. Add third bullet: Verified the source of the information used to create the report.


comment:
on ALL webisodes, cut off long 'tail' and instead make an image of the last screen that appears after the video, so learners can read.


comment:
Intro text: Acknowledging and understanding a customer's perspective can immediately demonstrate that you are empathetic and ready to help. Click the image to see an example.


comment:
When learners close an option, the corresponding light blue on the answer choice should go away.


comment:
All debrief screens change "Make yourself.." to "Choose to be..."


comment:
Remove last paragraph and change to "You've now learned about all four CARE attributes. Good job!"


comment:
Delete the second Dare to Care scenario entirely


comment:
When the revised, ERB approved ICF/assent becomes available, all study participants are to be re-consented at the earliest opportunity.


comment:
That's right response: ICFs should be submitted to regulatory authorities, as required locally, and ERBs as well as according to the cover letter.  All study participants should be re-consented at the earliest opportunity.


comment:
In the incorrect response: Not quite.  Take another look at the Cover Letter.

Can you also do a double check to ensure consistency throughout course of whether we use cover letter or Cover Letter?


comment:
The images over up the CC text for this animation.


comment:
In the #3 text, aren't we missing a close }?


comment:
Is there an extra space after "SPI" on the right?


comment:
Missing the word "not" in the incomplete answer line. because it does not provide....


comment:
Correct text has an extra space in the beginning of the paragraph.


comment:
I think incorrect popup may have an extra space too in the beginning?


comment:
Remove the word "so" in the incorrect popup.


comment:
Throughout this conversation, sometimes when I click on the CC, an extra layer appears. I saw it on the "Well you obviously couldn't find any...." area.


comment:
Actually strange things happen when I click the menu and then close. Additional text comes up too.


comment:
When I went back to this, I had to listen to the whole thing again before Next appeared.


comment:
I do think we need to add the button/link to the process maps just like we did for Ryan's course.


comment:
Remove the extra period in the instructions. Also, shouldn't the new instructions go on all the slides in this activity? The other patient slides have the old instructions.


comment:
Are the slides in this activity set to reset to initial?


comment:
The lungs are difficult to click sometimes.


comment:
This broke. Do we even need it to function? Could we say it will function like course 1 and call out that we still need to pick a painting?


comment:
Sherry: Should it be "a placebo" in the last sentence?


comment:
You can ignore my placebo comment since that came direct from Tera.


comment:
For the Lower oxygen screen, the VO says Low and not lower. Which is correct?


comment:
Is there a reason I need to always click the forward arrow two times to advance? The same is for the next button. I have to click it twice to advance. Is it something with the layers?


comment:
Third option should be "study participants" and change used to "use".


comment:
I can't go back and retake this because the continue button is up.


comment:
Was edit #33 made? Not quite. The ICF protects both study participants and the sponsor.


comment:
change to: vial loading, and mixed testing of three...


comment:
Accurate pop-up.
Do Analytical methods and productions processes apply here (for site evaluation)?


comment:
we need to be consistent with the terminology. in this page, we refer to electronic and paper DATA.


comment:
1st pop-up
..."Prior to is use as source".
AND
1st bullet
- Compliance with ICH GCP requirements.


comment:
SMEs, should we include EMR as a definition or something that needs to be defined?


comment:
original definition is incorrect

Original is the first record being generated. Controls are expected to be in place for both electronic and paper documentation to ensure preserving the integrity (accuracy, completeness, content and meaning) of the record, e.g. original paper record of manual observation, or electronic raw data file from a computerised system.


comment:
Controls that ensure the accuracy of data include, but it is not limited to:....


Please add the last part of the sentence


comment:
first sentence:
if an EMR.... the EMR system must be assessed priot to BE USED as source.


comment:
I would prefer for the FAS to see the troubleshooting strategy charts instead of clicking on a link to get to all of them


comment:
Change the last bullet- Demonstrate how to find definitions and remedies for data alarms... rest the same.


comment:
remove the reference to the User Assistance tool


comment:
'Welcome to the Fundamentals of Power Solutions!' - Remove course as it is in the next line

Capitalization of 'accounts' in last bullet point.


comment:
Re-word: 'I'm Chris, an expert on the Power Solutions business, and I'll be guiding you along your way to completing this course.'


comment:
Add bullet point under 'Products include:' and above 'Alternators' saying 'Generator sets'


comment:
Cummins INC (CMI) to be replaced with Cummins Inc (CMI)


comment:
Move 'Build Cummins Gas Capability' bullet points up so they are in line/level with the other two boxes


comment:
Typo: 'top right corner to download a copy or the Power Solutions Org Chart' - Change to 'of'


comment:
The white portion below the sub-bubbles is still present on the arm that is to be clicked on.


comment:
Phrasing: 

Current - In addition to design & installation service Energy Solutions Business (ESB) also provides specially tailored operation and maintenance contracts.

New - Energy Solutions Business (ESB) provides specially tailored operation and maintenance contracts.

Change is needed due to the order that the user will click on the bubbles.


comment:
First sentence, new - We sell solutions by taking full project ownership.


comment:
Remove the whole first paragraph

Text update as suggested in the Alpha review: Paragraph 1 - Power Solutions formed a joint venture with JEC in 2014, and together Cummins and JEC are selling its gas projects into the Chinese market, operating under the name of Cummins Jardine Energy Solutions (CJES).
Paragraph 2 - By utilizing the expertise of JEC in the Chinese marketplace, Power Solutions was able to expand the reach of its products and services, establishing new sales channels and opportunities for growth and innovation.


comment:
When correct answer is chosen change colour of box to green/keep tick.

Make the 'That's right!' box slightly smaller so it doesn't obstruct image


comment:
Capitalization: Gen-set Original Equipment Manufacturers to tie in with (GOEMs)


comment:
Phrasing: In the chart below, you will see 7 engines in the range of 5.9L to 50L.


comment:
China applications need to be altered: Standby needs to be added as well as Prime


comment:
If possible could you remove the outer part of the middle circle as discussed when reviewing the Alpha version.


comment:
Possibly have this map like the G-Drive section where the user has to roll over each region to advance?


comment:
Please ignore the feedback for this page


comment:
Reword:
Roche Tissue Diagnostics uses the immune response to create antibodies relevant to clinical pathology and that can tell us:
"	Disease state present in the patient including both microorganism and tumor
"	If the tumor is benign or malignant
"	Origin of a tumor to determine metastasis 
"	Aggressiveness of the tumor/disease
"	Molecular make up of a tumor
This information allows you to perform the most clinically valuable tests on the market today; Tissue tests that help you determine the best course of treatment for the patient.


comment:
Can we change the order of slide presentation?

Current order:
1.IHC - Venn Diagram
2.Immunology and Antibodies
3.Antibodies Comic Strip
4.Poly vs. monoclonal
5.How we use antibodies

I would like to change order:
1.Immunology and Antibodies
2.Antibodies Comic Strip
3.IHC - Venn Diagram
4.Poly vs. monoclonal 
5.How we use antibodies


comment:
Should say Specialized microscope, called a fluorescent microscope.
When talking about the advantages/disadvantages, include that it requires a fluorescent microscope that may not be as readily available (available in all labs).


comment:
The secondary antibody is labeled [with a fluorescent marker]


comment:
Still have the same disadvantage of requiring a specialized fluorescent microscope.
Also, usually all fluorescent stains are light sensitive.


comment:
Under Alkaline Phosphatase you have (AEC) as an abbreviation; it should be (AP).
AEC is the chromogen listed above that produces the brick red color.


comment:
I think this table would be more useful after we discuss how the enzymatic detection works.


comment:
Biotin/Avidin methods are becoming less and less common and the field as a whole are moving to biotin-free detection. I don't feel they are the most common methods out there anymore.
You can state the method is common, but not most common.


comment:
The reaction of the chromogen and enzyme (fueled by the substrate) produces a colored precipitate that will actually stain the tissue, not stay up in the labeled antibody. 
While teaching I will show where the reaction takes place and then draw an arrow to show the chromogen color precipitate staining the tissue.


comment:
Change first statement. currently: These methods "require" decreased background...  Change to "produce" or "have" decreased background.


comment:
Multimer is used in ultraView DAB, ultraView Red, and OptiView DAB


comment:
Cell Conditioning: Combination of heat and buffers used on Roche's VENTANA BenchMark platforms.


comment:
We should talk about OptiView DAB Detection as another option.


comment:
OptiView amplification is much different than this and very complicated. We should include our latest and greatest detection, but our current customer material doesn't mention it.


comment:
If everything is positive nothing is positive: Not everything should always stain. There are internal negatives within the tissue that will not stain with the given test. If they do then there is an issue with the test (instrument, reagent, or slide) and you cannot trust the results.
Not sure how to word that into a concise sentence or two that will fit.


comment:
I want us to change the picture of the IHC to one of  Her2Neu (4B5). I will provide this picture and the proper formatting of my above comment to Celeste.


comment:
Add this before talking about the Ultra:
Roche offers a comprehensive suite of automated diagnostic instruments, primary antibodies, and detection chemistry for anatomical pathology. We have a solution to fit your needs now-and tomorrow.


comment:
The Legal language needs additional spacing. Look at an older GRFT course to see the spacing in their legal language.


comment:
I can't get the into video to play at all. It just spins.


comment:
Okay the video works for me now in Chrome. But it still has the watermark.


comment:
I hit next after the video and I'm brought back to the intro screen. Explore the system should be active, but it's not.


comment:
This screen doesn't update in Chrome for when I complete a section.


comment:
Numbers go from 1, 2 and then 4. Missing 3


comment:
Reports needs to be changed to Reporting in the last sentence for pop up Instrument, Settings, Reporting tab


comment:
Active coverslips (9) has an extra space after coverslips in the text


comment:
The resources pop up still has old information


comment:
In the previous screen when I hit the welcome blue bar the second bar Explore the system also becomes blue before moving to this screen.


comment:
Again, it may just be my computer but it seems like the audio starts too soon when I move to a new section. Sometimes it cuts off.


comment:
in the "That's right" pop up text, change deactivator to activator.


comment:
double check your legal language font too


comment:
yep still has the watermark. sent you this on basecamp on July 13


comment:
not sure if my computer, but something weird happens when i try to watch the video. gets a few seconds in then jumps back to the other screen


comment:
same video issue here.... plays full screen for a few seconds then automatically jumps back before the video even gotten close to finishing


comment:
the "Play Next Step" button is here before I have clicked play on the video. Make sure it doesn't appear until after they have watched it.


comment:
actually, the play next step button might not have been there, but because the video jumped back so fast it seemed like it was always there. worth double checking this is set up right, but the Play Next Step button is coming up at the right time on the other pages.


comment:
small thing but "Coverslipper" answer choice is a few spaces too low/doesn't align with the radio button


comment:
is that supposed to be a video playing? if so, it's very herky jerky.


comment:
weird blinking happening with the analyzer/ green check / and blue box here. not coming up solid right away


comment:
looks like you made the edits to remove Atlas and change to HE 600, but I still see the purple and pink containers. is this ok to leave like this or do they need to be dark brown?


comment:
Last line in correct feedback: should it be and "be" in violation of ICH GCP. ?


comment:
For the ICF popup, Tera suggested this: Lilly can only control the information included in the ICF about the trial and drug. Was this changed during the live meeting perhaps?


comment:
I can hover over the External Resources text area on this page.


comment:
Recognize the importance of providing UNDERSTANDABLE Informed Consent Forms (ICFs) to the study participants and their families.


comment:
Is it recognize historical situations or should be it Review historical situations....?


comment:
In Sherry's perspective: I need to know this information, and the consent should clearly explain this to me.  I am not sure I want to sign up to participate in the trial if I will potentially receive placebo.


comment:
Clinical trials should continue regardless if there are ....vs. regardless of if


comment:
....were properly informed of the risks vs. on the risks...


comment:
in the response, Regulations should not be capitalized


comment:
Seems like something is missing from response #3..Study participants were not informed of the use of their data...and so.....


comment:
That's right!  Consent protects the study participant. Study participants are informed of the risks before the trial begins as well as consent to have specimens collected and data analyzed.  Probably want to include something about the sponsor being able to collect and analyze the data for the objectives of the trial.

Also, ensure the incorrect 2nd response aligns with how this is reworded.


comment:
the 2nd incorrect response and correct response don't really align with the response.


comment:
still need to take this bottle video and add to previous video


comment:
"consumable storage" screen flashes before the "Great job...." message


comment:
check how things are running here. audio is off and it looks like it cycled between several screens rather than playing 1


comment:
for clarification on other edit, it jumps after "Great job exploring the system -- " JUMP TO replay and play next section button


comment:
ignore edits...think it got messed up when i left it open for a while and came back to it


comment:
remove drop shadow on text from Caregiver status popup


comment:
keep the gray boxes up even when buttons come on


comment:
extra space after "slides," in second setence


comment:
agree with sharon -- still don't see the operators manual


comment:
apply fix recommended by Sharon by combining two videos and onscreen text.


comment:
change "Coverslip Activator" popup to say "Store coverslip activator at room temperature." Remove Note to Roche.


comment:
missing #3 - the tray status in the middle of the screen.


comment:
For Alerts and Errors, add text to say "Alerts and errors appear at the top of the screen." Add "Note to Roche - need updated screen shots."


comment:
Global - publish with "fit to screen" so it enlarges. Also publish without scrubbar in videos and no left nav.


comment:
Once it's unlocked to Review the Software, make the Explore the System button take you to Explore page 30 (the unlocked version of the instrument). Add replay button on that page starts the opening video over for the section, to help ease navigation.


comment:
I know we said to bold it in the edits but it looks goofy - go ahead and unbold the first sentence.


comment:
Add "(product)" after house in the last item in the equation.


comment:
I don't think we need the research question, just the need (but written more like the past case study bullets). Then if you have space for a third column after need and requirement, call it "why" and give a one sentence why high, medium, etc.


comment:
"Fixation preserves tissue.  This process results in protein cross-linking (bonds that form across the protein), which may result in preventing antibodies from binding to the antigen."


comment:
Under Nuclear and Cytoplasmic the picture is labeled S-100 Calretinin.  Theses are two different antibody stains.  This picture is S-100.


comment:
Under Membraneous, the picture is labeled Synaptophysin but the stain is actually HER2 4B5.


comment:
Last paragraph of legal, make Copyright with capital C


comment:
Feedback - should still be Click Next on this page - was only being updated to Select on the software pages.


comment:
Now this video fuzzs in a few places. Matt - can you please take a look?


comment:
dunno if you already copied another course's legal language, but i'd move Copyright and the rest down to a new line


comment:
everywhere you have Select in the directions, change to click here.


comment:
last sentence in popup 4 - Report should be Reporting


comment:
popup 7 caregiver - the text still has drop shadow.


comment:
Not sure if we are able to provide any type of credit. Can we restate the last phrase to say something like" Thank you for participating.  Please click on the exit button to complete the course.


comment:
Add the following RFID tag reference to the Coverslip activator popup.
"Each bottle of coverslip activator includes an RFID tag on the back and should never be removed."


comment:
Remove first sentence and replace second sentence with:
"The key to providing great service is letting your customer know you're there to address their and setting expectations."


comment:
Change second button to "He didn't set clear expectations."


comment:
No need to set this scenario up again - let's just see where things change to see excellent.


comment:
No audio during security guard photo - just show his photo for a couple seconds to show that he is responding.


comment:
Change text "thirty minutes later" to "sixty minutes later"


comment:
Change final audio to "I'm calling you back to let you know that the issue has been resolved..." and add photo of Perrin on the phone to show that he is calling her back.


comment:
Change intro text to. "Customer service often requires that you deal with frustrated customers. Let's take a look at an example of a CARE scenario where the customer is frustrated."


comment:
Change intro text to "Let's take a look at..."


comment:
Change first sentence to "Mike, a Roche employee, is getting..."


comment:
This one is broken, When you click C and A, which are NOT correct and then click submit again, it moves you on to the next page.


comment:
Change this screen from a choose the right response to instead SEE the correct response in action. 

Great, using empathy and responsiveness is a good way to begin this conversation. Let's see how George can use responsiveness and empathy to create a good customer experience.

We see George deliver the line "I'm sorry this has happened. Let's work through this problem so you can pay your vendor.

Mike's response, "Thank you so much, this is an important vendor relationship and we need to get this resolved quickly."

George "Not a problem, let me get some information from you..."

Mike thought bubble "Wow, George is responsive and I feel confident the issue will be resolved."


comment:
Replace all current text on this screen with, "Good work helping George use the best CARE attributes in this scenario. In a situation where your customer is frustrated, it is important to remain calm and be responsive so your customer has confidence that the issue will be resolved."


comment:
Change text to:
"Great job. you now know what all the CARE attributes are and what they look like in action. Now let's review your CARE behavior assessment scores, then you'll have the opportunity to choose a few behaviors to commit to working on."


comment:
Add sentence to set up next activity. Connect this score to the next activity. Make it clear that they should choose things on the next screen that fell into areas of opportunity. Things that they make a commitment to improving.


comment:
change all Roche employees to "All RDO Site and Services employees..."


comment:
Shouldn't the see it components be CT/NG to lead into the CT/NG see it video?


comment:
please check the flow of the screens.  It says Click Case Study #3, but the screens go into case study #2


comment:
Suggested rewording for correct and 2nd incorrect response: As a result, this may result in regulatory and/or legal ramifications for the sponsor as well as the sponsor would be violating ICH GCP.


comment:
Normally I can go back in the index but for this See the Components segment, I cannot. :-(


comment:
Disregard my previous comment...align the 2nd incorrect response with the correct response.


comment:
Study participants may decide not to participate because the ICF stated that they have to come to the site for more procedures even if they decide to leave the trial.


comment:
Study participants may not leave the trial even if they want to leave as they feel they may lose some of their benefits.


comment:
With additional thought, for the See it Components MUST be on the CT/GC assay (combo like a CT/NG) because that assay has both room temp and refrigerated components. For HCV, everything needs to be in the refrige.


comment:
in both the correct response and 2nd incorrect response: They may also decide not to participate at all because the ICF says that they are required to come for additional procedures even after leaving the trial.


comment:
Errors or incorrect information in an ICF...


comment:
Aptima HCV boxes look like this: http://www.hologic.com/products/clinical-diagnostics/assays-and-tests/aptima-hcv-quant-dx-assay-ce-ivd


comment:
I think this should say, Select Scenario 1 to begin.


comment:
Include "What should Mary do next?" directions.


comment:
Since this talks about the Guidanz tool, can that little animation come up before this?


comment:
OK... sorry... changing plans again. The Try It needs to be HPV instead of HCV because the HIV-1/HBV/HCV/HCV-GT assays all come in one tidy box in the fridge to no hassle of matching barcodes. So add HPV to the test schedule, but at 30/day. We will then need to double check the test questions at the end of the module to see if the HPV questions still match up. e.g. are focused on ramping up the HPV volume for primary screening and can you do it.


comment:
We just caught a typo in the test schedule:  HVC needs to be HCV


comment:
I think some of these screens might be out of order. They should confirm the warranty first, and then the guidanz tool can be run.


comment:
I got stuck here. If I selected take action (which is wrong for this part), then I'm stuck in this loop and can't get back to select transfer call.


comment:
Try again needs to take me back a screen before this where I can either transfer or take action.


comment:
Couldn't figure out what I needed to click


comment:
Drying oven: I am finding conflicting data about this number, so, let's keep the dialog & remove the numeric value.


comment:
Rearrange a bit to add a part about cooling.
"The system releases finished trays to one of three available tray portals to cool. When the tray is ready to be unloaded, a green flashing light will appear and the portal door will open." Last sentence is the same.


comment:
Reword question to remove numeric value.
"Which component angles a tray at an almost vertical angle to remove excess moisture from the slides and slide tray?"


comment:
Design of the Coverslip consumables page looks a bit cluttered once the "click Next to continue." box appears. Could this be shifted to the center of the page or to the far right under the video for balance?


comment:
#2 - "02:45 PM" button is when the next tray will be complete (notice the blue bar for tray 125377 that ends at 2:45). The "10 runs" button to the right is how many more tray can be loaded before an intervention. (this is a lot of information, can we make this #1 & #2 and reorder the rest?)


comment:
Instrument, Settings, Reporting Tab:
Edit last sentence "...Let's you select, view, save, and print system reporting." 
Formatting - could we bullet these points? It all jumbles together a bit.


comment:
We will not be including the pre-analytics checklist. We can ask Brad & Megan what would be best to say here, something about your FAS will be going through the checklist with your facility prior to installation.


comment:
When I selected Mission Control to go home it changed my feedback on scenario 1. I had failed it, and then it turned into a green face.


comment:
I tried again on this scenario a third time and the phone didn't ring anymore.


comment:
This part of the story should come before the diagnostic tests being run.


comment:
Probably need a caveat (Molly's wrap up that says this matching process is only relevant for CT/GC, TV, HPV and HSV, but not the virology assays as those elements are entirely in the refrige.


comment:
correct feedback missing the word "time". It is now time to move to Level 2 support.


comment:
This one isn't correct. The correct answer is transfer call I think, but the top take action answer gave me correct feedback.


comment:
I think you should tell them the letter turns back when you do it right


comment:
We say Rep later in this conversation. Should it be Service Provider to be consistent?


comment:
I'm wondering if we add a ....the next day slide so that the learners can see something happened the next day. Would downtime go up a little then? I like the conversation but feel it might be too much on one screen.


comment:
In regards to the timing of this, how many days have passed - I think that is where I was getting confused. Maybe we need to break this up when the service provider contacts the customer again with the timeline update?


comment:
Fix the phone number in the correct feedback. :)


comment:
Let's start this conversation out with a standard hello type greeting.


comment:
Remove extra period after week in 2nd answer.


comment:
Nothing happened here after I answered the previous question correct.


comment:
Was there supposed to be a conversation that happened here before the thought of Level 1 was provided?


comment:
Change the word "agent" to technician. Also remove the ' after the word hasn't.


comment:
I think that if this person on site, they should be wearing the proper PPE. Can we have them in a hard hat and goggles?


comment:
Let's have the Cummins Agent answer the call first.


comment:
Let's add a note to Cummins here. I don't know how this would work since it's the facilitator printing the certificate. Do they need anything here to confirm who played this game?


comment:
We need to include a debrief screen for the facilitator to highlight the importance of the CSO vision (it's on the lose state). We need a way for the facilitator to end this game.


comment:
I think resources is where the FG and PG can live.


comment:
Feedback when correct:
That's right!  This change to the data privacy language must be negotiated to ensure  the needs of the trial are met. Otherwise, study participants may not be  aware  that their data is being provided to other countries.
Feedback when incorrect:
Not quite. This change to the data privacy language must be negotiated to ensure the needs of the trial are met . Otherwise, study participants may not be aware  that their data is being provided to other countries.


comment:
There are only 2 choices so there should only be one incorrect response.


comment:
Feedback when correct:
That's right! This change is appropriate. However, additional information should be added to the language  the Regulatory Authority is suggesting.
Feedback when incorrect:
Not quite. This change is appropriate. However, additional information should be added to the language the Regulatory Authority is suggesting.


comment:
Again, I think there would only be one incorrect response right?  (1 try)


comment:
That's right!  Any samples taken prior to study participants withdrawing may still be used by Lilly, so the language needs to be further negotiated.
Feedback when incorrect:
Not quite. Any samples taken prior to study participants withdrawing may still be used by Lilly, so the language needs to be further negotiated.


comment:
Again, there should only be 1 incorrect response.  (1 try)


comment:
In the feedback (both correct and incorrect), capitalize Negotiation Guidance Document.


comment:
I think this introduction may need some re-wording - to review with the SMEs, but how about:
During the trial, revisions to the ICF may be needed as a result of protocol amendments, risk profile updates, etc. As we have seen earlier in the course, also sites, ERBs and/or Regulatory Authorities may request changes. Sometimes these changes need additional approvals.


comment:
Isn't the correct response "Active" study participants? The cover letter states that completed or discontinued patients do not need to be informed...


comment:
last sentence is red box needs rewording: Suggestion:
Most importantly, study participant safety could be at risk if the ICF does not include correct information or if information is not complete. In addition, the study participant would not be fully aware of wht to expect during the trial.


comment:
Are correct answers not options 2 and 3?


comment:
for one of the blue boxes, needs to say "customer's location" (missing apostrophe)


comment:
so if we are starting it with a call, i need to change this image. im not a fan of the floating phone icon.


comment:
In the question, I would replace "As a result of this trial, ..." as that makes me think of trial results.

Maybe just say "What would be the most likely impact on the study participant"?


comment:
i think we keep the answer choices on screen so we can see what they chose like in scenario 1


comment:
not super important right now, but we need a consistent naming convention for the slides so that it's easy for the FG to navigate with the dropdown menu


comment:
this seems like a time to take action or not...we're basically telling them to transfer it, when the learning should be about deciding when to?


comment:
Should the question be "How does this informed consent impact the study participant?"?


comment:
rather than a conversation, maybe we just do a 1-2 sentence blurb in a blue box and go straight to the question


comment:
so maybe check with sharon on this...but there seems to be a disparity between when something is a speech bubble and when not. i like the first person nature of it, but my thought was speech bubbles only are there when it's characters talking to each other, and blue boxes for when they aren't. it's not a big deal, but thought i'd throw it out there


comment:
again, isn't the part the training to decide when to transfer? i think we need to add options here that are wrong rather than telling them what to do


comment:
this setup seems like it could be in a conversation with level 1. would the learners really be trying to help the service provider know when to transfer?


comment:
after reading the convo, make sure when you get to the question screen they can go back to review what was said


comment:
for the all complete text, move the "or click..." to the second line, move the text box up to center it in the black rectangle area, and capitalize "Next"


comment:
maybe pull the rocket launch slide from Mission Control, after it launches we could have the CSO vision stuff


comment:
On my screen the icons are too close to the text.


comment:
The arrow pointing to Trial Specifics seems off.


comment:
I would write "Growth Potential" in the purple popup instead of just potential.


comment:
Hard to read the click next button text.


comment:
Can we bullet the first popup, second paragraph so it's When answering this question, consider:
and then bullets. Just trying to cut down on the paragraphs whenever possible.


comment:
Can we bullet the Additional Comments should be: section?


comment:
Let's just add a "complete" header to the green box and remove the first line of text about this is an example....


comment:
Same for incomplete. Let's just add a header and remove the first line of text.


comment:
Let's just bullet the good and bad if possible.


comment:
I didn't see a sample slide deck to include. Just a reminder to include for Alpha. Thanks!


comment:
You need to work on your dude voice. It's pretty weak. I'M KIDDING!!!!!!


comment:
Haven't is moving into two lines in the Fix it example 1.


comment:
This is pretty long. Anyway to shorten it up if possible?


comment:
The correct boxes aren't showing up over the right text. I think it shifted somehow.


comment:
Correct feedback is breaking for the word "doesn't" into two lines.


comment:
I've clicked everything there is to click on screen but it won't advance. I think it's because the text boxes are off. I do like this activity, but I wonder if we should shorten it somehow? Or it could be confusing because the boxes were off.


comment:
Ignore my comment about shortening. Let's leave it as is for Alpha and see if they want to cut anything.


comment:
change study to trail. Is it okay to say patient pool here? (I think it might be..but just checking)


comment:
The customer image is somewhat transparent. It shouldn't be.


comment:
I see "Chapter 1: Welcome to Power Solutions" in the UI. Should it be "Chapter 1: Welcome to the Fundamentals of Power Solutions"?


comment:
Text is cut off by the hub and spoke image.


comment:
Add a comma after "organization outside Cummins" in the second bullet text. Add a period at the end of both bulleted text. In second bullet text, shouldn't it be "Cummins IS in partnership" instead of "are"?


comment:
There was no next arrow for me to click.


comment:
Add a period to end of click next sentence.


comment:
Removing the space after the dash and before "location."


comment:
When the user is taking the training for the first time don't allow them to click on the links in random order, let them go in sequencial order.  If not we can directly jump from 1st screen to the last and move on to the next module.


comment:
Add "to build the business case" after the "related to the product" as it is required for filling out the PSF.


comment:
it should be "what their needs are" instead of "what the needs are".


comment:
Confirming it is okay to say patients here instead of study participants. I think it is, but again, just confirming!


comment:
Head and heart popup is being covered by the last logo.


comment:
The resources popup animated oddly for me. The last circle appeared out of order.


comment:
stickler... move the red box at the very end over the left a little bit more to be extending from behind the LA (no white space)


comment:
i kinda want to replace the purple thought bubble with a larger clipboard that sits to the left of the candidate with these coming on like the previous screen.


comment:
for trial specific and big picture text at the end, how about we put those is purple bubbles just sitting next to each other in the middle of the non-faded site image


comment:
I'd go ahead and bold "standard Protocol Specific ISEC" in directions


comment:
if possible, try to have the popups not overlap the body intro text (maybe shorten that paragraph length?)


comment:
dr. shah sounds like he's huffing helium.


comment:
i would bold the strikeout text too. or make it red or something.


comment:
hide next until complete. need replay and next instructions to come up when audio complete. things kept happening with right person after audio finished.


comment:
update timing of this screen so arrows come on with buttons, version number later


comment:
make image bigger. this slide feels sparse


comment:
make dropzone images bigger so that when you drag something over, it can fit in the white space


comment:
bold "Click here" and "good answer" for each of these


comment:
bold words in instructions (change the font, don't bold it_


comment:
for these, i would move submit to same location as every other page


comment:
extra space before "how" in instructions


comment:
i think the scroll bar moved with you in the other wave 4 course?


comment:
need to update question mark button to new one (see email thread a couple days ago). make sure the CC is "Click the button in the upper right corner...."


comment:
This needs click next to continue directions.


comment:
Can we label the first and third icons so they see what they need to learn the definition on?


comment:
Does this need to be it's own slide, or can it merge with the activity?


comment:
Study participant instead of patient for the ICF signed document.


comment:
Look throughout this section and update patients with study participants.


comment:
Let's include a recap screen so they can quickly see which documents are source, and are not.


comment:
Can we shorten up the language for these popups somehow? Include bullets too.


comment:
I think this is the first place we have said ICH GCP. Should it be this throughout?


comment:
Should it be "not having this understand IN the document?" Last sentence doesn't read right.


comment:
Intro text talks about equipment. Is this right?


comment:
Add quotes to the how to say it responses.


comment:
This audio is much lower than the first slide. Can we bump it up a bit?


comment:
Can we find something else for a visual, or is this intro even needed? I don't know that a handshake = impact to a site.


comment:
I did everything right and I couldn't scroll up to see anything. Is this on purpose?


comment:
The popup information is off for me when I view it.


comment:
Green dot question should be..

What are the challenges for CMV testing due to a lack of accepted universal guidelines?

We may need to tweak this a bit more with MSA input


comment:
Immuno-suppressive drug monitoring

This is testing to monitoring the response to the immuno-suppressive drug therapy

Think maybe we should change the order there so Serology first (this is before transplant), then Immuno-suppressive drug monitoring, immuno-response markers, followed by antigenemia and PCR last.

The first 3 methods we will provide very brief, high level information so the focus is more for PCR.  Antigenemia is also just mentioned here and then more details vs PCR in Module 3.


comment:
Immuno-response markers and immuno-suppressive drug therapy are post transplant.  Can double check with MSA. 
Only serology is pre-transplant (for our purposes). This is over simplified because we are focusing on CMV...there are many, many other tests that are conducted pre and post transplant. Maybe we need a general statement about this so clarify why we focus on just the 5 tests we picked?


comment:
Should be more specific with the question. 

What do you know about PCR as it relates to testing for transplant patients?


comment:
First set of sentences are conflicting, we say not every need is translated into requirement and immediately say they are prioritized.


comment:
Change the number in the 1st and 2nd option to 90 to match the  customer requirement


comment:
Back and Next button are a little offset.


comment:
The 'best conversation' is out of sync.  I was on a return extended stay and then 'New Leisure customer call" The Best Conversation' came up.


comment:
Should it be "studying the slide" instead of "studying the stain"? The stain makes the sample visible, but is not what is studied.


comment:
Let's tweak this graphic some to match the rest of the course's style. Things like - flatter style on blue rectangles, change font in blue rectangles, etc.


comment:
Should the 2 icons at the right (now and 3 up arrows) have some text below them?


comment:
Collab popup, 1st bullet - need comma after "issues"


comment:
R and E popups are in the same place - C and A popups are slightly different (alignment of white box)


comment:
A popup - the bullets aren't all parallel - suggest changing #3 to "Actively validate and verify information..." to match bullets #1-2


comment:
R popup - bullet #2 is also not parallel - change to "Set clear expectations and follow through on commitments"


comment:
Blue slide in box - make it go all the way flush to the right side of the screen


comment:
I feel like paragraph 2 and 3 should be just 1 paragraph.


comment:
Blue box - this prob happened automatically because of the large 90% - but need to adjust the line spacing between "Achieve 90%" and "customer satisfaction..." so it isn't such a large space


comment:
Can we tighten up the space between icons so that step 3's white popup isn't nearly touching the click next directions?


comment:
guy's talk bubble - the stem of the talk bubble isn't really pointing near his face. can it either angle towards the left, or move it to be at current angle but on the other side of his head?


comment:
Seek to understand popup - 2 spaces after Do on 2nd bullet


comment:
align blue directions with intro text - right now they are a few pixels right of where they should be.


comment:
intro text is actually over to the right a little more than it should be, too. Have text begin at a consistent X/Y coordinate on all pages


comment:
why is adam in different clothes for this first intro pose? the image is also kind of blurry.


comment:
asian guy's talk bubble is styled different than others


comment:
asian guys talk bubble - same thing as earlier about the stem not really pointing to his face


comment:
Image looks horizontally stretched a bit.


comment:
The edit from our meeting was "Change blue box to: What's our mission? To be the preferred business partner." I believe that also means that we need to eliminate the 'Achieve 90% customer satisfaction on the annual survey' do you recall that as well?


comment:
Now the four choices show up in a 2x2 grid, which does not clearly show the spectrum. I think even though there are four of them, they should appear in one row from left to right - Almost always, often, sometimes, rarely


comment:
The blue word "empathy" looks different on this screen than on others in the survey. Like its bolded or there twice on top of itself.


comment:
corey's 'thanks' on the photo right before the '20 minutes later' gets cut off a bit. Give about one more second of padding before moving on to the '20 minutes later' photo and audio.


comment:
when popup comes on screen, you can still see the shadow from george's image behind it sticking out


comment:
I selected R and it says "That's not quite right" but there is a green check on the R instead of a red x


comment:
The white box under the photo doesn't look like it matches up with the lefthand side of the photo. make sure it is the same width as the photo and matches it on both sides..


comment:
In collaboration, the directions to 'click the image' are under the photo. I think they work better there, so let's move them in this case, too.


comment:
Let's leave the security car image a second longer and have it animate out as well. the transition between the security car and the photos of you and chris looks a bit awkward.


comment:
Put in the new 'empathy' webisode I uploaded for you. This one doesn't look like the correct one.


comment:
The audio from the first photo doesn't finish before the photos of becky and the guy appear and that audio begins - they overlap.


comment:
Line up the first white box with the left side of the first photo


comment:
This should be the Conclusion webisode, right now it is the new empathy video. This video belongs in the empathy section and the first conclusion webisode belongs here.


comment:
Uh oh, this still seems to be broken. the results shown here are NOT the results I actually got in the self-assessment.


comment:
Can a transcript of voice over be added to this screen?


comment:
"This removes an excess moisture..." should be "This removes any excess moisture"


comment:
Should be;  The drying oven initially dries the slides before the staining process begins.  Once the slides have been stained, the last step is to cure them in the curing oven.


comment:
Should we have the tech at this point to say, "Take the Next Steps" ???


comment:
As a follow up to MDD's commment, maybe try to word as follows: Reword question to remove numeric value. "Which component holds a tray at an almost vertical angle to remove excess moisture from the slides and slide tray?"
Question to Roche SME: Is there heat applied during this step?  If so, should the question include heating?


comment:
Use Deionized instead of di-ionized water.


comment:
"...and is an RFID-tagged" should be "...and is a RFID-tagged"


comment:
Caregiver Status; should be "...if the Caregiver remote report functionality is connected..."


comment:
Tray Portal:
replace "tray directional area" with "arrows"


comment:
Consumable matching: Change label "Rubbing Alcohol" to "Reagent Alcohol"


comment:
Agree with Michelle about reformatting with bullets. Can we also include a very brief section on Operating Tab?


comment:
Here is some more information as it relates to PCR for testing in transplant patients.


comment:
Maybe need to have a different icon for Type of Immunosuppression...this is relating to antibodies vs DNA 
We don't have one that is ideal but you could use the Flask (Lab icon).


comment:
Is there a way to show what is pre and what is post transplant visually?
We can explain the why in the explanation of the tests.
Might be nice to have a flow chart maybe? Might be too complicated to create within the module but could be an image to click on?
This might help people visualize how it all comes together.


comment:
PCR is post-transplant...
The headers of the flash cards could be pre and post transplant to be consistent then the test method underneath?


comment:
It is not just type of organ..there is also bone marrow transplants.  Maybe we say type of organ/type of HSCT?  You could add the bone marrow graphic next to the lung to represent both types of transplant patients.

We can also check the technical aspects of this point with MSA


comment:
Earlier we need to call out what we are testing for serology - it is for CMV serostatus.  We should also mention that they test for other markers like EBV serostatus as well.  Then we can focus on CMV

Here you would say Recipient (Patient) CMV Serostatus: Negative
Donor Status: Positive

It would to write this as D-/R+ to show them how it appears in literature etc..


comment:
Ignore that last part of my comment..like how you did this :)


comment:
Clicking on the green dot would not let me move forward.


comment:
not sure i understand the second sentence... additional comments - what is this meant to be?


comment:
please be consistent with ICH GCP... GCP... and spells it out hte first time it is mentioned in the training.


comment:
why we refer to Lilly requirements and not GCP requirements?


comment:
i recommend being more GCP oriented, as it seems that we worry only about lilly confidential information.


comment:
Someone calling into Cummins Care would not start with "needing to open a work order".  They would begin with a concern or questions.  The Cummins Care Request (work order) that is filled out internally to Cummins Care is real, but the customer doesn't need to know that nor specifically request it.  I'd suggest just starting with a question or problem.  Asking for the engine serial number is acceptable after that.


comment:
this is incorrect.

If a system uses electronic signature functionality, then it should ensure that electronical signatures are uniquely identitied to make the signature attributable to the individual


comment:
Audit reports: Most of the sources can be consulted directly by the CDC. Can CDCs consult directly audit results? I do not know if you want to call this out in case they do not have access. I know in US, we had a pilot, but I do not know the final results and plans. Let me know if you need me to follow up


comment:
please add more to the explanation... eg

This is a GCP requirement to allow verification
of clinical trial procedures and/or data, without violating the confidentiality of the
subject, to the extent permitted by the applicable laws and regulations and that, by
signing a written informed consent form, the subject or the subject's legally
acceptable representative is authorizing such access.


comment:
number 3 "How to say it". Sentence doesn't read well.
Explain that the site, if selected to participate in the trial, will be expected to create and maintain documentation, listing the source data and location. 
Would this be ok?


comment:
Change verbiage from "click" to "tap" since we are doing all of this on a touchscreen.


comment:
Can we highlight the button that need to be clicked on next?  They are all the same color.


comment:
cobas 6800 System popup: Please make "system" lowercase in the popup title.


comment:
cobas 8800 System popup: Please make "system" lowercase in the popup title.


comment:
cobas 8800 system popup, third paragraph: Please make "system" lowercase here.


comment:
cobas 8800 system popup, first paragraph: Please make "system" lowercase here.


comment:
Please ignore all previous comments. I looked it up and "System" or "Systems" should always be capitalized and not lowercase. My apologies!


comment:
Main screen, second paragraph: Please capitalize "System" everywhere it appears here.


comment:
6800 System Popup, Text: Please capitalize "System" in all instances here.


comment:
Please remove the speech bubbles and make them into text boxes like you had on previous screens.


comment:
Feedback: Please add a space between the feedback and blue directional text.


comment:
Feedback popup: Please add a space between the feedback text and blue directional text.


comment:
Resources Menu: Please remove the current resource. Instead, please put "Placeholder Resource" in there for right now and add a note to Roche asking what resources they would like to have here.


comment:
The grey buttons shift black on mouseover, but shift back to grey when the mouseover hits the text box on the button.  Until I worked that out, it appeared to be simply flashing on mouseover.


comment:
Left edge of page titles are getting clipped.


comment:
The background block for the Middleware icon isn't all the way on the left.  The icon looks low and to the right of centered in the block.  (It might be left-right centered by pixels, but the right side is visually heavier, so it should be nudged a little bit left.)


comment:
Presumably we'll update this nearer the release, based on what we find we actually has materials.  (I'm inclined to take the VC off "Troubleshooting", since that's not a launch requirement.  We have questions about what Lab Intel will look like too.  I'd rather add more after the fact than promise things up front that never appear.)


comment:
Video uploaded to Basecamp.  Please let me know if that works, or if we need something else (possibly source from VIVO).


comment:
Loading up a few here:

- Keep the box highlighted that is being displayed below, to help associate which stage it is
- The images are out-of-sync with the stages.  (The first was an overview, the last is a combo of the last two stages.)  I can more easily refine that over the phone, or in email.
- Can we have the papers for the messages (and I'm open if you have better ideas for something to represent messages going back-and-forth that isn't an envelope) move along the arrows to enhance the sense of flow?
- This didn't click before now, but it's good visual storytelling: we should keep the L->R orientation of LIS/MW/instrument consistent throughout the sequence.


comment:
Tweaks to language on stages:

1) "An order is created in the LIS", not necessarily by a Lab Tech.  (Generally by a doctor, via the HIS, but that's going a little far in scope.)
3) "Roche Middleware sends the instrument the appropriate order, translated in a way the instrument understands"
4) "The instrument runs the tests and sends results to Roche Middleware", which translates those results"
5) "Roche Middleware takes action on results, based on lab-specified rules.  Results are either sent to the LIS, or held for further review in Middleware."


comment:
We now have an icon to represent Middleware, rather than the text and Roche hex on the screen.  I want to leverage that icon to represent Middleware everywhere we can.


comment:
Add a note on screen to Roche that says on Donor Screening is active. And change button that says Blood Screening to Donor Screening.


comment:
After this screen, we need to insert one before the video that includes the learning agent and text that says "Animation that introduces the Learning Agent and how to navigate through the course."


comment:
Don't kill me. Instead of seperate text boxes, I think these throughout the tour should all be one text box. It seems silly now that they're not speech bubbles to break up the text like it is.


comment:
On the new screen, add a second sentence that says "Learning agent introduces the test tube sample who will lead the tour."


comment:
I seem to have gotten stuck here. How can I move on?


comment:
For this step and all others, combine the text into a single box.


comment:
The videos won't let me replay when the continue button comes up. Can we get it so I can replay them? (We'll likely need that to review them during the design meeting.)


comment:
I think the image actually highlights the transfer module. The section next to where the green is would be the processing module, right?


comment:
Global comment - I like the little system at the bottom tracking where we are, but can we simply make the module glow? And can we make sure it's on every page? Right now it seems to come and go.


comment:
Weird, I swore I picked blood screening. I didn't realize both were active. For now, I would just pick one (either Virology or Donor Screening) and make just that path active.


comment:
Add a note to Roche that this screen will be an animated explanation covering these four bullets.


comment:
Same global comment re: combining text boxes into one.


comment:
On these, we need some revisions to the directions. How about "Click each person to read a description of their role. Then, select the speech bubble that best matches the role listed below."


comment:
Again, don't murder me because it's a global change. But half the directions are blue and half are green. Can we pick one (likely should be green to match the branding, right?) and stick to it?


comment:
Overarching thoughts on this section:

- This edges close to the "embedded"/marketing video we're pulling a chunk of before.  This focuses a little more exclusively on the techs' day-to-day, correct?
- I don't know if we want to use him, but the "other guy" in the Illustrator character art was for a lab tech.
- You share my penchant for using "Steve" as a generic filler name.


comment:
To refine the idea behind this a little more, MW would be checking and "approving" most of the samples, but marking some abnormal samples/handing them off to Steve for review.


comment:
I want to be sure this doesn't look like MW is actually pulling the samples.  It can "look through storage locations" and give specific location information for where a sample will be found though.  E.g. "To find sample 12345678, look in refrigerator #1 for rack #60037, rack position B17."


comment:
Substitute an external red/amber/green light pole (not stop light) for the on screen alarm.


comment:
Middleware isn't checking LI, as much as generating the metrics from the data.  I'm not sure how best to depict an anthropomorphic MW updating speedometers, bar meters, or graphs.

The point is, MW gives an up-to-date dashboard readout, so Steve can see how the lab is performing.

To clarify, unlike the QC alarm, this display WOULD be onscreen.


comment:
I think "and possible solutions" is going a bit far.  (Or we could skip the troubleshooting module!)  Alternatively, change "to give Steve" to "to help Steve find".

Something along the lines of MW pointing a magnifying glass at a list of ordered tests, where one is gibberish, would be more apt.  Or showing that events were performed out of order (E.g. instrument ran sample before order came from the LIS, with MW pointing out the times of each.)


comment:
By this point, we've used most of these terms multiple times already.  I'll suggest rewrites in other places to avoid this.


comment:
Revised audio:
Throughout the day, Middleware uses Laboratory Intelligence to display realtime performance metrics, so Steve can tell at-a-glance that the lab is on target.


comment:
Mod for demo portion that follows:
REPLACE

If you have Specimen Management licensed, you can use the items under that menu, like "Patient and Order Management" and the "SM Workspace".

WITH

If you have additional features licensed, you can use the items under the Specimen Management menu, like "Patient and Order Management" and the "SM Workspace" to lookup pending orders and result values.

NOTE: This eliminates the need to define SM as a feature, which is tricky to do quickly, because it's really a set of features.


comment:
Mod for demo portion that follows:
REPLACE

If you're wondering, "how do I check in on Moving Averages?"  you'll find that feature under the "MA" [pronounced "M.A."] menu.

WITH

Are you wondering, "how do I check on analytical performance between QC runs?"  You'll find the licensed Moving Averages features under the "MA" [pronounced "M.A."] menu.

NOTE:


comment:
New thought:
Let's change this page from a general terminology page, to one that simply highlights the multiple names for Middleware.  Something like:
***
You'll hear some people refer to Roche Middleware by some other names or abbreviations.  "Data Innovations", often shorted to "DI", is the name of Roche's partner company that make the software.  "IM", short for "Instrument Manager", refers to the name of the software itself.


comment:
On the demo itself, can we change the exit/"X" button to simply exit back to the screen before the demo, rather than closing the window?  That's a bit unexpected.

I'll have to think about the other buttons & setup a bit more, and how they relate to the other modules.


comment:
The default password is no password.  IM_ADMIN is the user ID.


comment:
I need to think about this one a bit more too, but I'd prefer a manu button that was more like a Table of Contents.  That way, you can see where you're at, where you're going, and can jump back (or forward, after going through it once) to a specific piece you want to review.  Fast navigation is key to making this a reference beyond training.


comment:
Third brush does not appear after finishing the green section


comment:
This question would be re-worded to match the requested change for the green dot palette question, correct?


comment:
Roche's CMV Tests .. our should we say "our cobas CMV Tests"?


comment:
Overall the course design is great.  I think we need to build in a bit more details. This might be too high level.  I was just looking at the module 2 slide deck and there are some key detail/technical points we need to make.  Perhaps we can go through the PPT on our call Thursday so we can emphasize these areas?


comment:
I don't think CT Materials needs a hyphen in the Evaluating a Site Red box.


comment:
At the end of the animation the red box goes away but the text is still there.


comment:
Learning Agent is covering up the play/replay button.


comment:
I agree that something else needs to happen. Are the sections that you are reading available in the ISEC document that we can scroll through or show?


comment:
weird issues are happening with the icons where they are out of place... just check to make sure theyre ok but then see if a re-publish fixes it


comment:
Just want to confirm that the actual form has CT-Material with a hyphen or not? It is different for each question listed here.


comment:
First popup - the doesn't need to be capitalized.


comment:
same thing here as the icons on the other screen, the white triangle doesn't line up.


comment:
extra space at the start of the fourth question


comment:
Last box - extra space in beginning. Also for popup should we stay Patient or Study Participant?


comment:
is this supposed to look different from the other best practices in the other modules? just calling it out in case


comment:
The state for the first box changes to a different format once completed.


comment:
Question for Ryan - are CT Material and IP interchangeable? I thought IP was updated to be CT Material?


comment:
red box popup not really zooming in correctly


comment:
Something happened here. Now the labels Analysis etc are text wrapping. And the stuff in the red circles are also text wrapping.


comment:
weird thing here - I thought the red line in this activity was jagged, not flat?


comment:
Next button on previous page which was the second round of "Turning Good Requirements into Great Requirements" sent me here. It got skipped the first time through. Not sure what happened???


comment:
And the Next button now takes me to the last exercise. Again, not the right order.


comment:
same issue - text is wrapping on analysis, evaluation, etc.


comment:
Final summary screen - after this page - remove the note to roche.


comment:
this was a fantastic idea to put this in first.


comment:
by saying this solvent is not a component of the waste stream, does that mean no fluid is wasted during this process?


comment:
the time shown on #2 for the time to intervene. won't #9,10,and 11 show this when items need to be added?  is it counting down?


comment:
They don't want you to be able to go on until you've completed the roll-over action


comment:
Next button shouldn't be available until the user clicks all the boxes


comment:
The text font changed. Also, the user should have to click the magnifying glass before proceeding.


comment:
Legal Language:
Trademark statement needs to be spaced out from "techpub@roche.com
VENTANA..."
and the content approval number is missing.


comment:
Ask group about resources. I don't resources needs to be part of this eLearning since it states in the "legal language" that the Operator Manual and Customer Bulletins supersede information provided in this course.


comment:
Barcode reader / Slide detect: (Change title to include Slide Detect)
Remove the phrase "ultimately providing better patient safety." Change next sentence to "Scanning / detecting each slide makes it possible for the system to perform staining on each slide individually. In addition, this system..."


comment:
Software change:
"...and the tray will be available to unload."


comment:
Working on acquiring new software screens, as launch software is different than these screens are showing. There will be no "Error" icon but there will be a "maintenance" icon.


comment:
In the main paragraph it looks different I mean


comment:
Is the main paragraph text different here?


comment:
Looks like some of the fonts are bold and others are not. I think they should all be bold or none bold.


comment:
This is not a huge deal, but can we make the abbreviation boxes the same height in the feedback as they are in the question?


comment:
Can we add hover states on this image, so learners know there options?


comment:
The red boxes are not really covering the lanes. Check out page 17 in the OP Notebook.


comment:
The radio button for 6 is larger than the others


comment:
The sentence is repeated in the feedback.


comment:
the square for "The module/line is resetting" is different than the others


comment:
Question 21 automatically advanced to Question 22. See if there is a trigger that needs deleted.


comment:
The last couple questions have auto advanced


comment:
Line up the colors and the drop area lines


comment:
Incorrect feedback window closed automatically, and I wasn't able to submit again.


comment:
Even up the drop area lines and the text


comment:
Add a space between "tubing." and "Drain"


comment:
Check the feedback screens. I think the correct feedback screen had "Incorrect" instead of "Correct."


comment:
The comment for the feedback screen is for Page 9


comment:
Change instructions to drag n drop instructions


comment:
Change title to Solutions with an "s" at the end


comment:
Remove "be used to do" from the question.


comment:
For the Roche Middleware Solution button, change "Solution" to "Solutions"


comment:
Using a picture of the Vias in one of the slides


comment:
Paying devil's advocate here:
A woman superhero donning a B.

I like the animation and think we are all adult enough to know better.


comment:
In the clinical environment FITC is IF label the only direct labeled IF chromogen Roche creates.

All other colors are research use only


comment:
Can you change the directions to the following:
Drag the module abbreviations to the full module names, and click Submit.


comment:
Can you create a line break after "descriptions" in the fourth description in the first column?


comment:
Change the correct/incorrect feedback to:
Select "Keep the data for samples in the OBS/AOB modules" during the Data Cleanup step.


comment:
Cindy gave us a beta edit on course 2 that they changed the term POC or point of contact to "user access administrator" - can you update here too?


comment:
The young apprentice looks a little too young. Our engineers generally do not wear turtlenecks.


comment:
Can we visually make this look better? It's so white it gets lost on screen. Maybe add a box?


comment:
For this conversation and the earlier, change "study" to "trial"


comment:
The choose your path before this needs an updated PF - it goes to a different course. Footer is also wrong, and we say study instead of trial.


comment:
First bullet: change "this topic" to "CT Material"


comment:
I don't think it should have a hyphen. I have not seen this anywhere else.


comment:
First box, first sentence: change to "...as it could be harmful for someone who is not supposed to have the material."


comment:
Box 2-specified is spelled wrong. Need a space between sponsor and


comment:
Box 4: Change sentence 2 to-"CT Material labels include temperature requirements to enable sites to monitor temperatures using properly-calibrated equipment."


comment:
I thought CT Material and IP were interchangeable, but now I'm wondering if there is a subtle distinction. Let me ask Erin


comment:
It is most commonly called Avidin/Biotin.


comment:
The middle paragraph about customer beliefs doesn't resonate with me. I think it's more about providing experiences for our customers that create the belief that we are a customer-focused organization. 

Also, Using CARE is a job expectations of all RDO Site Services Employees.


comment:
Change How do we know when we are accountable? to How do we know when we are delivering on our commitments?

Also our Mission to "To Be the Preferred Business Partner". One way we live our mission to to maintain the highest customer satisfaction levels. The way it's worded now makes is look like "We strive to maintain the highest customer service levels is part of our mission.


comment:
Let's slightly modify wording on Step 3. Change it to: It might sound a little silly, but we are more likely to repeat behaviors when they are associated with positive reinforcement. Acknowledge your efforts, notice how they positively change customer interactions and take a minute to recognize yourself for a job well done!


comment:
Change "It's no secret that accuracy is a critical part of our business" to "Our customers take action on the answers and information we give them. Accuracy is critical." 

Should we name our experts like we did in Collaboration (Sherri..."

on final expert advice, change it to say "What's true today may not be true tomorrow. It's important to periodically verify our data and make sure we are giving the most up-to-date information."


comment:
in scene # 5, ad a comma after "Based on these numbers, ......"


comment:
first expert. Change to "My advice is to let your customer know up front that you plan to take ownership of their request and help them as quickly and efficiently as possible."


comment:
The copy under "His response was vague" and "He didn't set clear expectations"is very similar. need to rework it.


comment:
In the responsiveness scenario, we ask the learner to select what an excellent response would have been and then we show them. Seems long to me.


comment:
The very last sentence CAREN says feels misplaced. She talks about empathy and then at the very end says "wow, what a difference, I heard..." That either should have been the first thing she said or it should be eliminated. Do you agree?


comment:
Change second expert's advice to "I like to acknowledge that I understand my customer's perspective. This allows for more open dialogue."


comment:
Audio is all playing at once. I was hearing the woman at the doctor's office and the service provider both talking at once.


comment:
We actually provide the answer to this on the previous screen!


comment:
It's hard to tell which behavioral attributes on the worksheet are connected to which piece of CARE. There is a watermarked letter behind them, but some will not make the connection. Need to be clear about which behaviors align to which attribute.


comment:
is this the last page? Seems to end abruptly.


comment:
Need to create basics of hardware/IT at the front of the overview of the 6800. Fortigate Firewall; Middleware; Server connectivity


comment:
for thermometer distractor: "Does this thermometer measure in both Celsius and Fahrenheit?"


comment:
For distractor: "Were these packed in dry ice or freezer packs?"


comment:
Replace the comma with a period after sense, then start a new sentence.


comment:
I think the animation has shaped up really nicely! Bkgd audio is good. The text we talked through is not coming through as I intended, haha. Let's make it one statement on the icon canvas: "Selling to this market can open up additional opportunities." (do not include quotations onscreen).


comment:
Also, please either remove her "thumbs up" pose, OR move it to a different location ("That's where I come in!")??? It seems out of place in its current location.


comment:
Did you decide to do away with the animated paintbrush?


comment:
Ohh, I see you grayed out the non-clickable spots. I like that.


comment:
My comment in the script was lost somehow... but I wondered about substituting a single open notebook in lieu of the two side by side notebooks. Is that an easy switch?


comment:
Edit SOT desc: "Removal of an organ from one body (donor) to place into another body (recipient).


comment:
Add comma after "Allogeneic transplants,"


comment:
NOPE - not an edward; replace with "Masahiko"


comment:
Add transition to animate file folder, closed to open.


comment:
replace patient file with "patient's experience"


comment:
Move step descriptions over into/above dr. speech bubble


comment:
Add "Patient Perspective" label SOMEWHERE on the patient window


comment:
For first choice here, if you choose bottom, the convo bubbles come in at a weird time (timing is off)


comment:
Take out note to roche; edit patient stmt to say "a couple weeks"


comment:
Edit first challenge - Requires coordinated care between transplant team and local care providers.


comment:
Edit fdbk stmt: "...is a type of herpes virus that poses a threat for transplant patients. CMV is associated with a mortality rate of about 44% for high-risk patients.


comment:
Delete graph, replace with "Note to Roche: Please provide replacement graph."


comment:
Delete the line in the first line of text of the fdbk stmt. Not sure what that is.


comment:
Delete the "hover over" instruction in the last palette screen before the challenge.


comment:
Need to add content for all answers for assays other than virology.


comment:
Can you change REVEAL letters to blue? Also, Agent Sharpe's belt?


comment:
semi-automation: Should be <1 minute per sample.


comment:
delete this question. Cannot back this up.


comment:
Some questions have an additional "Submit" button.


comment:
Will provide re-write of this statement.


comment:
to the IG server, make sure we say it supports 5 systems as a cluster


comment:
Add software as part of follow the sample


comment:
Add software screen as first component. Label portions and add brief drag and drop activity after.


comment:
on previous popup, make RFID a rollover.


comment:
I will have the video to you by tomorrow


comment:
I feel like this blue doesn't look right...it should be more blue, less green, and not as saturated...kinda close to instructional text color, but not nearly as saturated...I'd due a hue satration adjustment on the graphic until it works better.

https://dl.dropboxusercontent.com/u/19269378/Work/Cummins/Lili/Five_Leaders__One_Goal__Excellence.png


comment:
I'm not a big fan of the buttons turning blue on hover...I'd make them be a darker red...you could sample from the dark red to the right of the exit button in the UI.

https://dl.dropboxusercontent.com/u/19269378/Work/Cummins/Lili/What_are_leading_indicators_.png


comment:
Blue hover...I'm marking as global...you can ignore if you disagree with me...if you like it going from red to blue...leave it.


comment:
See what the other say, but I feel like "click continue" doesn't happen too much in cummins courses....Normally it's click the next button...don't make this edit unless Jenn feels strongly at internal review.


comment:
Check the alignment of buttons in popups, they're not centered very well in the few I've seen....also not centered well on the sheet of paper...I'd center these things better.


comment:
I'm unable to change my answer on these...if I answer, leave the page, and then come back, I can't change my choice...max sure you're not using the max attempts functionality...I should be able to try other answers if I revisit this page.


comment:
same, can't change answer on radio buttons if i leave/come back


comment:
You're not capitalizing the "Continue" button consistantly...on this screen it's CONTINUE on some others it's "Continue"... I'd make it "Continue" globally because your instructions have it like "Continue" and your "Submit" buttons are spelled in title case as well.


comment:
Global update to that blue background image...less vibrant, closer to the instructional text blue (but desaturated)


comment:
may have been me only, I did not pick up that I could scroll the mobile phone screen to see entire conversation.


comment:
The number "2" is showing in the circle on the 3rd popup


comment:
Make instructions "Help Kyra by dragging the questions into the correct order."

They might change it at internal, but that's better.


comment:
I'd differentiate the "A process is capable of" text...maybe the light blue box you use on the screen with the dropdown lists?...maybe just bold it?


comment:
Confirm with Sarah, but I don't think the arrows should be here...I think it should be....they answer yes or no, and then the continue button from the feedback shows the next image.


comment:
Don't number you page titles in the title explorer, it shows in the TOC....also text in blue bubble isn't wrapping so great, try to make more narrow so it wraps more expectedly or use "convert to image" functionality of textbox if it looks ok.
https://dl.dropboxusercontent.com/u/19269378/Work/Cummins/Lili/Is_the_process_capable___3_.png


comment:
Also, you're buttons should probably be "Yes" and "No"...so all buttons are in title case.


comment:
I'd add some sort of background to the "slides" to make this screen more defined...like a gray card rectangle or something simple...the graphics could be smaller if need be, and that way the next/back arrows are more in a defined space as well...and could possibly be on the left/right.


comment:
I think the blue bg I keep mentioning should be more similar to the answer choices on this screen in terms of colors...maybe a little more gray though...you decide.


comment:
correct feedback box is huge with 3 words in it...center to words better at least so there is some whitespace/padding around them.


comment:
bottom left button doesn't have box around text when you click:
https://dl.dropboxusercontent.com/u/19269378/Work/Cummins/Lili/Playing_a_Bigger_Role_in_HSE__2_.png


comment:
Maybe add some sort of rectangle around the 3 options...like it's on a card or something...dunno, feels like its floating.


comment:
ok, so turning the buttons to grey on rollover feels a little weird to me...I'd probably do something different.


comment:
When I submit the correct answer, I don't get any feedback. I can only get feedback for incorrect.


comment:
Looks like HTML5 is published as well...Captivate sucks in that it defaults to HTML5 in things like chrome...the experience is just ok.


comment:
The text is too high on this screen...the top left position of ALL text boxes for page text should be the same, or really close to the same...I'd move the graphical stuff and popups down so you can move the text down.


comment:
Nice to Have...add the titles of the buttons they clicked on into the text boxes so they know what goes with what. (what they clicked on...easier than adding highlights)


comment:
Again, text is too high...I dislike the layout of these pages....Maybe I could help you come up with something better? Also, maybe a click for consistency, again, I could help.


comment:
Actually, this one isn't so bad with more boxes, the layout is better.


comment:
The two boxes on the bottom left didn't show anything when I hovered over them.


comment:
This screen auto-advances after a while...need something to pause the timeline, even if it's a button off the stage.


comment:
No feedback tool on Roche Marketing video slide.


comment:
Again, for these globally I'd select everything on the screen and move it down.


comment:
User accounts and access isn't rolling over.


comment:
Do a global check that pages are pausing at some point, especially these pages because all of them are auto-advancing. The System demo should auto-advance, but probably nothing else.


comment:
I'd probably move this Next Steps slide down in the slide order to where it should really go, so when they complete the course and get this TOC it's placement makes more sense.


comment:
Left column, bottom three...no rollovers...it's kind of hit and miss with Instrument Connection...feels like maybe there's something sitting on top of these that's invisible messing up the roll over? Maybe it's a glitch in the html5?


comment:
Weirdly, now it was just the bottom-left box...maybe html5?


comment:
The BD OnClarity HPV test may lead to clinician...


comment:
Remove comprehensive menu and re-word to include 68/8800 systems.


comment:
Need to re-think this questions and response.


comment:
Ensure we have the reference for the time claim.


comment:
In the Assess Impact of Changes pop-up:  Last sentence, change '....consenting guidance to the site managers...' to '.....consenting guidance for the site managers...'.  Rationale is that the CRP/CRS/CP is not the one providing this to the site managers, that occurs via the study manager.


comment:
Identify Informed Consent Forms pop-up:
First bullet:  Either add an 'a' after whether - whether a TCED, assent etc.,  or add an 's' to addendum ICF.


comment:
TCED template. Suggested re-word:  If a TCED was not created for your trial, use the information in the TCED template to help guide you when creating the ICF.


comment:
The underlines changes in the new version box is duplicative of wording already in that version.


comment:
Suggestion for re-word: During the trial, protocol amendments, risk profile updates etc. may impact the content of the ICF resulting in a revised ICF being created. Phoebe has received an email from an ERB requesting a change to the ICF revision that was submitted to the ERB for approval.


comment:
Minor suggested changed to add "autonomy" so that it reads... "...their safety and autonomy could be at risk"?  Thoughts?


comment:
Recommend using a male voice over for Eric or using a female CDC


comment:
Recommend using a male voice over for Jin or using a female Study Coordinator


comment:
Use a male voice over if a male Study Coordinator is used in the example


comment:
I agree with Sophie's comment on the incorrect feedback and also what the correct answer should be for the re-consenting....


comment:
The "wrong" language on the prior screen showed that only regulatory authorities outside of the country would receive data.  Should this point be clarified in the response...  that not just regulatory authorities, but also the sponsor will send study data outside of the US?  Or is the response sufficient?


comment:
Change email address to mattjones@site.com as this email is going to a site.
Remove "[where applicable]" and "[as applicable]" as well as the "Regulatory Authorities" as the email is customized.


comment:
Edit last sentence: it is often (asymptomatic) in healthy people but can cause serious illness or even death in transplant patients.


comment:
Global: Make sure we refer to "course" as "module." i.e. "To review the content from completed modules," or "In the next module, we will cover..."


comment:
Realized in the shower this morning that we can NOT use any professional audio. Found this alternative on freesounds, you may have to add a fade - http://www.freesound.org/people/4barrelcarb/sounds/362832/


comment:
Please bullet point the challenges. Leave sentence one, then bullet point each subsequent sentence.


comment:
I think if possible it would be wise to try and link at least to the Site Qualification & Training page - I think the overarching initiative page stays stable.
http://www.transceleratebiopharmainc.com/initiatives/site-qualification-and-training-sqt/

Also, my review is done.


comment:
Marketing Video screen (no feedback button)..

Says to click the play button, but it auto plays...I'd add a shape button that says play (which would pause the slide), move the pause up to the very beginning, and then when they click it, the slide plays...something like that...the auto-play is jarring.


comment:
Ok, the feedback button is on this Marketing Video screen, but only at the very end of the slide timing.


comment:
Again, this text IS WAAAAYYYY to close to the top nav...

I'd try to make everything line up with the "Welcome to Middleware" page...as that is probably the best spacing of the text in the course.


comment:
If I click the icons I'm rolling over...I get the click sound...if I click 2 times, it jumps to the next slide.


comment:
Weird Jumping issue on click:
https://dl.dropboxusercontent.com/u/19269378/Work/Roche/Middleware/WeirdJumping01.png

https://dl.dropboxusercontent.com/u/19269378/Work/Roche/Middleware/WeirdJumping02.png


comment:
This needs something graphically...maybe a sheet of paper with boxes for the text to be in or something....let me know if you need help.


comment:
This slide also auto-advances after time...need to do a global check/fix for auto advancing.


comment:
I really liked the Demo, I think it worked pretty good and Ryan's voice is great. If we're showing the player bar here, then they can scroll to the end or the beginning of the course if they are not careful...I'd consider not having the player bar for this reason....maybe eventually next/back buttons...it's a pain in the ass for programming probably, but yeah...the captivate player bar is going to break the course for people...next/back buttons during playback would be a lot of extra programming, so that's probably not the best choice either...we should talk about this more probably.


comment:
should they be able to navigate forward and back on the questions...I don't think it hurts anything, but maybe disallow the next button at least, so they HAVE to answer questions..


comment:
If it's not crazy difficult, I'd probably use the green buttons for these...and align them to the left...and move the page text down like I've suggested globally...would add a little pizazz to these screens.


comment:
Yeah, Move the "Next Steps" page after this one...I think you can drag and drop page ordering so it doesn't break any code.


comment:
Again, maybe use the green button as a placeholder for "Resource Center Link"...


comment:
This autoadvanced for me the first time i was on it.


comment:
Can you fix the feedback tool so that it opens as a popup and not a new tab? nice to have for alpha


comment:
Actually, all the screens seem to be autoadvancing - but I can't tell if it's just on a timer or it's happening when the feedback tool opens.


comment:
I really want to present this information more visually than in paragraph form. let's talk about options today.


comment:
Install description is not accurate. They get middleware and then add features AFTER GRFT not before.


comment:
I think that Nick's edit is not really a nice to have - we need a way to know what's clickable and what still needs to be clicked. Also, I think we need to probably simpify this - I'm tno sure that the learners would automatically think to click "after go live"


comment:
The rollovers just don't look great. Can we make these more professional?


comment:
Some boxes have white lines around them, some done. Need more spaces between your text and the box frames


comment:
all boxes need rollovers. Only one sentence per rollover....it's too much when you have bullets.


comment:
Blue text - It's not the skills they need, but the skills they'll learn.


comment:
This is the first time I've seen this green color in the course. Talk to ha-trang about consistency


comment:
I'd really like to get this on the same page as the video. It's kind of a wasted click.


comment:
i assume this is somehting hatrang is working on to show the connection to middleware?


comment:
plese make these buttons look like the rest of the course


comment:
I'd like to see GRFT indicated that it's completed already.


comment:
Next button should go away on this screen.


comment:
2nd paragraph - please break apart first sentence so that it's on it's own and bold it.


comment:
Screen title in header isn't changing as it should


comment:
change last sentence to - Next, you'll learn about...


comment:
When I click the checkboxes, they go blank for a second or two and then reappear on the screen.


comment:
change health safety metric to Leading Indicators


comment:
Change health safety metric to Leading Indicators


comment:
This screen needs to be reorganized. The instructional text should go underneath the outcome statement so that you'e reading things in order. This applies to all of these screens.


comment:
CHnage outcome header to: What I want to happen

Change text to: Reduce the number of incidences because potential issues are found first.


comment:
Change outcome header to: What I want to happen

Change text to: Take fewer days to close corrective/preventative actions.


comment:
Change correct feedback to: "....close corrective/preventative actions makes it more likely you'll avoid incidents in the future."


comment:
Change outcome header as on previous screens

Add period to statement afterwards


comment:
Change title to: Understanding Data Wrap-Up

Delete all text on screen except for the rollovers. Replace with: 

It is only when we focus on the leading rather than lagging indicators that we can feel like we are being proactive about leading safety, rather than just reacting to our environment. 

And every time that we as leaders help prevent an incident, we are moving our people towards a truly interdependent safety culture.


comment:
In feedback box, all statements need periods.


comment:
After the first sentence, end it with a period and then add this sentence: Read her list of goals and think about which ones you might want to implement based on what you saw of the incident.


comment:
on the last tiem, if you click yes, it doesn't give you the continue button.


comment:
Sarah, Please go through and make sure that the screen titles are accurate. This screen title doesn't really tell me anything.


comment:
remove the a, b, cs from the answer options


comment:
How pop-up - add : to the end of the intro sentence


comment:
text is running off the bottom of many of the boxes


comment:
The HSE circle doesn't look center with the red guy, but maybe it's just my computer?


comment:
Add a period after "Improve in Root Cause Analysis skills."


comment:
this is true, but it sounds as if no reprogramming is required.  Maybe "having multiple ACU modules allows for different spin times and speeds for samples without operator intervention".


comment:
On the report, can italicize and add periods to "Live It. Lead It."?


comment:
I would strike the first sentence.  I would also change "is" to "may be" needed.


comment:
Italicize "Live It. Lead It" in option 2 also.


comment:
Sub title jumps and font changes from page to page


comment:
On question 24 I selected statements 2 and 3, I think they are both correct.  When I submit, the answer says "correct" but only the 2nd statement is in the answer.
Also, previously, connection components is correct terminology but I  think TLJs may be more widely used and understood.


comment:
I think you meant to make statement 1 into 2 statements?


comment:
Can you add an outline or highlight to the section of the diagram that is selected?


comment:
wording has changed to "Keep the data for samples in the OBS/AOB modules"
This is an option for customers. I would like the question to state "You may select....


comment:
In #2 popup: delete extra space between "station" and "lightly."


comment:
in statement 2, we are turning the hose tap parallel twice.


comment:
re check question 4, when I answer I cannot go back to the previous question.


comment:
In the incorrect feedback, replace the ! with a period.


comment:
question 5 answer "waist" instead of "waste"


comment:
Add a colon after "A process is capable if"


comment:
change wording on statement 2 to reflect change in software.


comment:
This should be module specific and topic specific.  Customer should be able to choose what they need to complete for their system.


comment:
first item, it should be "because he thinks it is in his way"


comment:
In the popup feedback for all, can you bold "capable" and "not capable"?


comment:
The numbers were placed correctly and "stuck" but the answer was wrong according to the program.


comment:
icons can be shrank down to have have more space between them.


comment:
Make the mouseover popup like the ones on next screens. They look so nice!


comment:
Change the title here and the next page to "Swiss Cheese Model"


comment:
Green buttons can be blue to be consistent (blue from their logo)


comment:
Instruction text is too far from content text.


comment:
When you get to this screen, let's talk. I kind of think the big arrow should be the same shade as the light blue


comment:
Text should be left aligned & top aligned in same spot through out screens.


comment:
The blue box and "Weaknesses in System" are not even


comment:
Text lines are more close to each other than other screens?


comment:
need to reword statement 1 to minimize confusion.  I know there is a lot going on.


comment:
statement 2, use the word sample instead of tube to be consistent.


comment:
Add period after "Let's help him complete this action plan goal."


comment:
Change the title to "Confronting Unsafe Behavior"


comment:
Change title to "Confronting Bad Behavior - Careful on the Stairs"


comment:
Add updated title to all Careful on the Stairs pages


comment:
Change title to: Confronting Bad Behavior - The Right Approach


comment:
The popup in the Right Approach area, add a period after the fist item under Energetic Enthusiasm


comment:
Also in popup, there's a blue line around part of the table, can you remove it? Also, all other popups have x-out buttons. can you make this one have an x-out button too instead of the close button?


comment:
On second option choice, remove extra space between last word and period


comment:
Can we fit more explanation on this screen, such as "When Aya tried incorporating a safety moment into one meeting, a participant was resistant to the idea."


comment:
Again, with the popup, should it be an x-out button instead of a close button?


comment:
The click next text appears if I select the HOW? button first, but the original instruction text doesn't disappear until I click the other two


comment:
Can we make this one printable too? Or is that too much programming?


comment:
Change the "Lead with Safety" titles to just "Self Assessment"


comment:
Add this text before the instructions: Think about the past year. Have you done all you can to help achieve HSE excellence?


comment:
Looks like there's an extra space between "any" and "items."


comment:
Have it read "the first time you click Print Certificate" no "... Continue"


comment:
Subject verb agreement: "indicator" "predicts"


comment:
Remove the extra small line above the big line in the legal language


comment:
When the transcript button appears on screen during the audio, can it be made bigger like the speaker image was?


comment:
In the 2nd pullquote with the reagent image you missed the No deionized water line that I added to the audio script (and highlighted in yellow). Please make sure all edits from this document that are highlighted are captured.


comment:
remove "and the portal door opens automatically."


comment:
Move the answer choices down as they are too close to the text above.


comment:
update title to read Barcode reader/ Slide detect


comment:
and is a RFID-tagged (this edit was missed)


comment:
Tray monitoring status popup - Drag the now handle should be a bullet.


comment:
Resources - we need to update, I'll send you a PPT mockup of what needs to be included in the popup.


comment:
we need a transcript for this screen. I'll upload the text you need.


comment:
in incorrect feedback, needs to be deionized as all one word.


comment:
just noticed there is a ' in the play next section button. weird!


comment:
Tray loading - I think your last set of bullets is a size smaller. Let's make all text the same size. You can make the popup bigger if necessary.


comment:
number 4 - say "check the status" in the first line.


comment:
When all four complete - we need the directions telling them they can return to any button or click next. since you got rid of so many popups, I think the trigger is just off.


comment:
This screen needs to be updated to match the bottom section of the previous screen. Sharon, you may need to help Ben with where the labels go.


comment:
if the feedback is open on the animation, it gets stuck. I think you may have to move the animation or the popups/image to a seperate page.


comment:
Don't kill me, but I think the layering is off in this section. At the bottom, below the large image, there is about 3-4 pixels of a background before the bottom navigation bar, like the background some how got in front of the bottom nav.


comment:
Resources page - simulator- end sentence after the word software.


comment:
The vertical bars in the Middleware icon in the upper-left corner appear to get more square as they move to the right.  They should all be equally rounded on both ends.  Also, the circles should be a lighter, fading tone.

I'm not sure if this is a rendering issue, or if there was a bad/alternate version of the icon in the files from VIVO.


comment:
Is the assumption that a customer will know what their roles are for Middleware here?  2 of the questions relate to what they do in Middleware.


comment:
The buttons all shift to the admin overview.  Should we have the manager and user by now?


comment:
May be nice to allow video to be maximized.


comment:
Ability to adjust volume within video rather than having to go to Windows volume button.


comment:
May need to look at branding for Data Innovations


comment:
Video on navigation.  All customer may not have access to all of the navigation features so may want to make aware of this.


comment:
Resource Center Link does not work, unable to see NEXT icon


comment:
something bad has happened. On the slide staining, when I clicked play next it took me straight to coverslipping, without the highlevel look. Then from coverslipping, I went to curing oven but when I clicked the number, it brought me here to tray portal. NEED TO TEST.


comment:
"E-learning" and "e-learning" should be standardized throughout the module as the capitalized and lower-case versions of the word.  Most style guides seem to agree on those two at this time.  Camel case ("eLearning" and "e-Learning") aren't grammatically supported anywhere I could find.


comment:
We do not want to make the learner take all topics to get a completion certificate. These need to be topic and configuration specific.


comment:
I was thinking we decided we wanted to have a score on this assessment. It appears that you must get the answer right before moving onto the next question. Would like to discuss this during the meeting.


comment:
#2 Add a message paper with "ORDERS?" on it.
#4 Add a message paper with "RESULTS" on it.


comment:
The Middleware icon is the correct one on these diagrams, but needs anti-aliasing to reduce the jaggies.


comment:
Change to - Arrange the "drain ACU module rotor room hose" steps in the correct order.


comment:
Step 2 - delete the 2nd and 3rd sentences.


comment:
Question 5 feedback - change waist to waste. I could not make the edit on the feedback screen.


comment:
What is that voice in the background saying? Very distracting for me.


comment:
Change incorrect/correct feedback to:
The "Keep the data for samples in the OBS/AOB modules" checkbox is unrelated to performing leak checks.


comment:
On this and the previous page, cobas(R) should be in bold, omni should be lowercase bold, Liat should have an (R) after it


comment:
Add "System" or some generic noun after cobas(R) Liat(R)


comment:
Please add (R) after all instances of AmpErase


comment:
Recommend putting the "e.g" before the further content in the Required Personnel joint assessors statement. Ultimately, the Joint Assessors statement is an EXAMPLE of required personnel (just like the a) and b) under it would be).


comment:
Change "key" in 2nd box (and maybe VO?) to useful...we use KEY in all 3 boxes...it is overkill.


comment:
This VO wasn't in the VO file I don't think. Please make sure the VO for this screen updates to FDA inspection (Vs. audit).


comment:
Shouldn't the second bullet be "Have a conversation with a site..."?


comment:
The process map button should link to the user interface: http://lillynetcollaboration.global.lilly.com/sites/CDCI/os/SitePages/Home.aspx


comment:
1st bullet: "business processes"?
2nd bullet: should it be "Specific requirements must be discussed, confirmed and agreed upon, ..."? Although confirmed and agreed upon probably mean the same thing?


comment:
Might be nice to actually show what something like the status screen looks like when open


comment:
Rules: "With rules in place, Roche Middleware can automatically validate 85% or more of samples, giving you faster turnaround times and greater accuracy."


comment:
Moving Averages: "Roche Middleware uses a selection of the latest patient results to provide continuous QC tracking and identify problems early."


comment:
"Proficiency" should be titled "CAP Proficiency Driver" to match branding elsewhere.


comment:
Multi-Site: "Multi-Site connects multiple lab locations, enabling all locations to share resources seamlessly."


comment:
CC option is great, but not enough contrast to be easily readable.  I'd like to see what options we have there.  Also, the transport controls look like something from 1996.  Can we re-skin that part of the display as well?


comment:
the legal language needs to match what we did in the other course. I don't see the line, so I don't think it's the same. can you copy out of basics please?


comment:
Resources should also match the Basics course. IF you can copy that and add a final item in the left column that includes the second bullet from this course titled "Text Reference" that would be perfect.


comment:
Ben, the video is now terribly small. What happened? If you reduced to fit the transcript, that won't work. I would rather keep the video the same size and move left and have the transcript on the right.


comment:
the directions Click next appear when you click number 6, not seven. the layering seems off.


comment:
Ben, Matt provided a revised version of this video on Basecamp. You needed to insert the new audio into it and then place it in the course. Basecamp message is dated 8/24.


comment:
again, not ok to make the video this small. It needs to be the size it was before, with the transcript off to the right.


comment:
same comment re video size and transcript placement.


comment:
remove PF tool. remove left nav. Scorm package and test. and submit HTML with edits made for review.


comment:
also remove outside bar with audio icon.


comment:
Final Paragraph of Transcript: Please change "let's" to "lets" here.


comment:
We may want to confirm with Heather Fisher what the state of the Resource Center will be at launch of this training


comment:
They may want to add a different video here
Take names and titles out


comment:
Change title "Do I Understand Leading Indicators?" Layout needs work. Send G spreadsheet.


comment:
Programming error when you try to continue after last question


comment:
Add "Is the process capable?" to the bottom of each card. Also use "allen" instead of "Allen."


comment:
Add instructions. It's not apparent that the blue boxes are clickable.


comment:
Make this have only one correct answer choice.


comment:
The fourth option does not make sense to me. Would like to discuss in meeting.


comment:
Seems like the question is asked twice. Either use the fill in the blank or ask the question.


comment:
Two sentences are asking the same thing. I would use sentence 2 "Which of the following cases can cause samples to be stored in the AOB?"


comment:
The feedback does not make sense to me. Would like to discuss at meeting.


comment:
Capitalize B for buttons in the question. This will then match the option they drag.


comment:
Displays an incorrect answer when the answer is correct.


comment:
Should we remove the first sentence of the 2nd choice just in case this ever changes? That would leave "Tubes can be added during operation" which is the important point.


comment:
Is there any way to have an image of the AQM with the drawer open (page 24 of notebook - image on far right)?


comment:
Option 1 - change to "Load samples in position 1 of the tray and do not skip positions".


comment:
The feedback on question 2 has a comment in parenthesis to add an image of the tray.


comment:
The previous question (#10) was very tricky to get correct.


comment:
Yes. We like how you have highlighted the module that we are currently in - as is.


comment:
Per our discussion at kick- off meeting, the PCR video needs to be removed.


comment:
We would like to have a roll-over effect here when asked to place a cassette in the right drawer - some guidance surrounding where to place it.


comment:
Ashley to provide list of consumables, images and where they go in the system.


comment:
Disregard - after this screen, the following screens cover the correct consumables. You are all set.


comment:
Can you make the r-ball bold and superscripted?


comment:
Change question to:
How often is the ACU rotor room drained?


comment:
Move numbers up. Move 4th answer choice down a little.


comment:
1st pop-up, 2nd paragraph: sentence needs to be rewritten I think.

This information can be collected as part of the pre-work, by searching internally and externally, and can be verified with the site during the visit.


comment:
2nd pop-up: "to verify IF the investigator..."


comment:
3rd pop-up: reword?
 "This can be obtained as part of the pre-work, by looking at information from the PI's CV, or other site resources (e.g. websites)."


comment:
2nd pop-up has a lot of information not relevant to that ISEC question. Should we just say "We need to ensure the PI has not been debarred or disqualified by any regulatory authority from participating in medical research"?


comment:
On the form on the board is there a typo?
PI:
a) Trial-specific SPECIALITY requirement (e.g. ...)


comment:
2nd answer option, what does "frequency of research time" mean?


comment:
For the correct feedback, would suggest to use the language from the incorrect feedback "... it is not acceptable for a CDC to say, "I am sure it is fine"...


comment:
The incorrect feedback mentions "CDC" twice. Typo


comment:
Replace "staff at the site" with "site staff"?


comment:
Recommend changing 3.  Has the PI been inspected by a regulatory agency or review board (ERB) or audited by Lilly in the last 4 years? to 3.  Has the PI been inspected by a regulatory agency or audited by Lilly or ethics review board (ERB) in the last 4 years?  ERB's conduct audits rather than inspections.

In the text box, recommend revising the sentence "A rely letter from the site and to FDA addressed this one observation..." to "A reply letter from the site to the FDA addressed this one observation...".


comment:
Recommend changing question to "How about regulatory inspections or audits by another sponsor or an ERB in the past 4 years?"


comment:
In the example provided the site staff indicates that their regulatory person pulls the safety mailings every 6 months.  This is 180 days. The first response "Tell her that is unacceptable- they can't wait to review them for 60 days.." should be changed to 180 days.


comment:
Can the 4 interventions be more clearly identifued (it looks like 3 the way it is worded)


comment:
Revise SOT description to read: "Removal of an organ from one body (donor) to place it into another body (recipient)."


comment:
Line break on fourth bullet point seems off. Should probably break after "months" rather than "every."


comment:
Missing comma in speech bubble: "...still be conducted, and a number...:


comment:
Remove extra space in second line of speech bubble: "and  what those procedures..."


comment:
Revise last line in nephrologist speech bubble: "...whether the donor WAS CMV positive or negative."


comment:
Correct typo in second-to-last line of surgeon's speech bubble: "Idrugs and..."


comment:
Switch tense of last sentence in doctor speech bubble to past: "He experienced..."


comment:
Change tense of doctor's first sentence to past: "...became less severe..."


comment:
BD revealed, you have to wait until the extraction is completed on 1-24 samples until you can add another sample.


comment:
For these three tasks, when you hover over the task you are selecting, can in highlight the parts of the system that will be touched during that task? We know there will be some overlap, but think this is helpful.


comment:
For this section as whole, do you have a storyboard that we might be able to review? Our thought process here is that we'd like this section to be led by the drawer on the system - not the specific components.


comment:
This graphic does not show the appropriate image to click on for what is being asked. Need new image.


comment:
Yes. We can provide an image of the amp plate for you. This part of this section is incorrect on where to click on the system. Having a new image of the system when you get to this part would be necessary to show where the plate loads and how it comes out in a different location.


comment:
Having multiple ACU modules can allow for different spin ...


comment:
There is no need to branch DS and Virology specific in this section. It's the same for both of them with the expection of the assays. On that intro screen where the DS assays were listed, we can also list what assays are available for Virology.


comment:
To start this section, we'd like to see the 6800 again with a highlight of what module we are going to see parts inside. Next, we only want to use the front view and would like to provide you a new image that captures 3 spots we'd like to specifically call out.


comment:
These images won't ever be seen by our customers in class. Remove. We might want to add a different image for a different area.


comment:
Remove image on the left as we spent time in another section with consumables. For the image on the right, we'll want to provide some additional callouts.


comment:
Feedback:
If the system is powered off, the STOP button was pressed or an error caused the module/line to stop the status light would be off.


comment:
We'd like to move "recognize the basics" to the following order: 
1. Welcome 2. Follow the Sample 3. Recognize the Basics 4. Prepare a Run 

Also - we'd like to see some additional images added to this section that are the "basics" so this sets the learner up for when the complete the prepare a run section next.


comment:
The 68/8800 image will need to replace the z480


comment:
Make this like the status indicator interaction (drag and drop). Becky and Lori to send graphic.


comment:
Link to US Diagnostics and Phone number for Customer Support Center (you can use the resources box from 4800 GRFT)


comment:
Option 2, strike everything except 1st sentence. In question, change to "... drain ACU module..."


comment:
No longer a need to branch this course by DS and Virology. This screen will just explain what is in the module and have a continue button.


comment:
AQM-tip_trays_Labeled from flashcard images, but remove red


comment:
We need to label this interaction better. Send Becky and Lori a mock up.


comment:
The two videos need to be replaced with customers from Western Canada.  We would work with AdFarm to gather these and have them available to insert into the training.


comment:
Need to replace the photo with one that shows Western Canada Weeds - Volunteer canola and buckwheat in either corn or soybeans.  AdFarm/DAS would supply.


comment:
Page 10 - first two slides would be removed.  Wording on the page that starts with "In Canada, widespread...." would need to updated to be specific to Western Canada, and would reference kochia and volunteer glyphosate tolerant canola.


comment:
Page on common Ragweed would need to be updated to cover kochia in more detail...Brian Wintonyk would be able to provide the detail on this and cite Ag Canada and University.


comment:
Remove the Ontario information and replace with Western Canada info, discussing some of the issues in Western Canada on wild oats, and group 2 broadleaf weed resistance.  Brian Wintonyk would be a key resource.


comment:
Section needs to be updated to the western Canada program approach wording


comment:
Corn program approach - Need to update this section with wording to reflect the different recommendations in Western Canada.  Should still be the same number of slides, but re-work them


comment:
wording on rates needs to be updated to reflect a variable use rate on western Canada weeds...slightly different wording but same slide.  Add (1.74 L/ac) to the rates.


comment:
make wording tweaks to this page to reflect western Canada program recommendations.


comment:
Changes to wording in the text and question to reflect the western Canada program..no changes to the slide structure


comment:
both parts of this page need changes related to that questions.


comment:
Change wording to reflect western Canada


comment:
Change to reflect western Canada wording


comment:
Change wording on the soybean comment to remove Optill and replace with "a residual soil applied herbicide"


comment:
Update the summary screens and questions to reflect western Canada recommendations.


comment:
If possible, use updated photos to show western Canada key weeds...buckwheat would be the key one to focus on.  DAS would source photos.  Wording is generally OK


comment:
Change the Fleabane section to Volunteer glyphosate tolerant canola control.


comment:
Grass and broadleaf control could be removed, or replaced with just some comments on the level of control without specifics in a picture.  Reflect western Canada weeds in comments.


comment:
Change wording on the application rate to reflect western Canada recommendations on varying the rate to match weed pressure.


comment:
on weed resistance management, change the last bullet point to say...If required, apply a broad spectrum herbicide pre- plant or pre-emergence  that contains an alternate mode of action from group 9 or 4.


comment:
Should we say....and you are training "a" _____ on the following topics: ____ (so add the "a" and a colon).


comment:
Green text for Tell, should be Tell learners instead of participants.


comment:
Can we give them the ability to expand the image if they need to by clicking on it (Bulk Reagent image).


comment:
Move the "What's Next for learners" down below the last "Show learners" section.


comment:
Demonstrate how to unpackage a Coverslip Cassette is missing.


comment:
Tell "learners" vs. participants change.


comment:
For the Jump back section, Subtopics for...should just be Subtopics


comment:
Bold the word "explain" under the first Demonstrate.


comment:
Bold the VENTANA HE 600 system under Demonstrate.


comment:
I'm using the OnsiteApp_Final_20150911 doc, so sorry if this isn't the latest version. I show the title of Errors vs. Alarms as just being "Errors". Which is correct?


comment:
It should just be "You've selected Errors". Remove the Content for.


comment:
second ask on screen, use period not ? before expected answer.


comment:
I just sent you the bridge image without logo.


comment:
After I entered the feedback and close its window, it jumps to next page automatically.


comment:
Install popup is too close to left edge, can you move it in?


comment:
TItles of popup text should be Imago or consistent with the paragraph below.


comment:
Some of the popup windows need to align with the top green buttons. Let me know if you have questions on this comment.


comment:
Delete this question; it's the same as question 3.


comment:
The correct answer is now the second statement


comment:
Can you reduce the height of popup windows? There are lots of empty space on top and bottom of each. 
Also, the top of first window needs to align with the top of the first button.


comment:
2 popup windows are too close to the edges. Also, all windows need to be top aligned so they don't move up and down when viewed.


comment:
Is there a way to set left margin for the text in popup window?


comment:
Text in these popup windows is grey and others is black. I like grey but it's up to you as long as it's consistent throughout the course.


comment:
The video seems distorted. Is the width stretched?


comment:
Move the popup windows closer to the circles so they are not too close to the top nav and look connected.


comment:
Move "Click Next.." closer to the above paragraph.


comment:
True & False buttons can be smaller so the feedback has more room to stretch. RIgh now it's tucked in small space between the buttons and Dave.


comment:
Give the Resource button more height so it looks consistent with others.


comment:
Shouldn't this menu include the option to go to the next subtopics, Operating Tab?


comment:
There's an S under the Roche logo at the very top of the screen.


comment:
Next subtopics is missing here too. Should go to slide tray prep.


comment:
Second sub bulet well-seated needs hyphen.


comment:
Needs next subtopics menu going to Tray Portal status


comment:
Remove cancel from objective, just keepit abort


comment:
Missing subtopics menu to Staining Protocols.


comment:
Subtopics menu to Create Staining Protocols missing


comment:
Subtopics menu missing. Should be Operators


comment:
Need to clean up the graphics on last two layers. The top of the antibody on the left is sticking out from under the cell. The arrow for FAB needs to be on top of the antibody. The foreign organism needs to move to the right by a pixel or two. The cell also needs to move up a pixel or two.


comment:
Put the Click Next directions in white in the bottom right corner to be consistent with the rest of the course.


comment:
Pink antibody needs to be moved in front of purple


comment:
Need to fix the checkmarks. Need to adjust so that the states don't change until the close button is clicked.


comment:
Need to change slide in transition from Fade to wipe or something so you can't see the checkmark appearing on the button in the bg.


comment:
Need to fix the "done" state of the paragraph at the top of the screen. When you complete the page, the text goes off the page. Click Next should be in white in the bottom right for consistency.


comment:
Feedback on row 5 is to not show Venn diagram as first screen, but I see a Venn diagram - along with text.  Just noting this - not sure if it needs fixed.


comment:
OK - ignore my first comment about the Venn diagram. The course follows the order in the feedback form.


comment:
Text in table looks fuzzy. I assume this is a ss from Excel. Maybe you could get a higher res one?


comment:
May be missing a disadvantage.  Notes from review meeting includes "not archivable" along with "requires fluorescent microscope"


comment:
Stacking order problem - label for ampliphier b (mouse IgG) anti (rabbit IgG) is underneath the graphic - move to the front.


comment:
Text looks fuzzy in the table - maybe get a higher res screen cap of the table?


comment:
Consider adjusting the timing when the Middleware graphic & audio come in to speed it up a bit.  There's a lag that could be decreased.

Also the "Click Next to continue..." should come in toward the end of the Middleware speech.  It's sort of at the beginning currently.


comment:
Make sure the highlight boxes are really highlighting what you want them to.  In some places it seemed a little misaligned.


comment:
Why is the status column highlighted throughout this piece?  Double-check to ensure that highlights match what's going on in the text.


comment:
Too many highlights remaining on the screen after they've been referenced.  Need to have them fade out prior to or while the next highlight is being added.


comment:
There is a rogue highlight that appears right at the very beginning on the previous demo.  It is blue and highlights the "On" status.  Tried to get the feedback on that page and couldn't.


comment:
On previous demo there are a couple of highlights early on that cross each other; check the timing to fade one out.  Also at the end of the demo, it looked like a confirmation box was being clicked, but it happened too quickly to fully see -- not sure if that was intentional or not.  It appeared as sort of a flash.


comment:
Why is LIS highlighted on the last screen at the end of the demo?


comment:
Consider adjusting the timing of the original "Communications Trace" when it comes in.  It appears well before the audio gets to it.  Also -- I was expecting another bullet (we should always have two).  Is there another way to reinforce the one bullet?


comment:
Got it!  The second bullet could be "Records everything"


comment:
Move the screen shot to the right so it fits in between 2 groups of people


comment:
WHen i close the FB box, it jumps to the next screen.


comment:
Can the down state stays while the audio is running?  It helps to know which one i clicked.


comment:
Multiple audios are playing at the same time at the beginning.


comment:
I think you already know multiple audios are playing at the same time.


comment:
Either move the group of people up or move the girl in yellow shirt down so they can be aligned at the bottom.


comment:
Space out the bullets (1.3 pt) like others to be consistent.


comment:
The font size on this intro screen seems huge. Please confirm it's the same size as GRFT.


comment:
I opened the feedback tool and when I went back, the slide had auto advanced on its own. Please check that they aren't auto advancing.


comment:
I'd rather see the navigation help look something more like this - where it's pointing to the buttons and briefly explaining what they are: 
http://www.bottomlineperformance.com/clients/Cummins/salesForce/DAT/GM2/page2552.html


comment:
Question 3. Where are bulk reagents located?


comment:
Add labels to each of the photos - Waitstaff: Take Orders, Kitchen: Make food, etc.


comment:
Ha-trang - Please adjust all three images so that they are the same size and look professional. Please check for these kinds of issues in the future.


comment:
Add labels here that are formatted the same way as the restaurant example so that it reinforces the correlation.


comment:
Why is this a seperate screen? Can't it be just the end of the previous screen?


comment:
Ha-trang - please select less cliparty looking barcode readers and printers


comment:
Ryan, I'm not sure exactly what this activity is reviewing with them? is this the one you created? It seems like it would be better for them to cover what each of the columns mean - which is what they just leanred?


comment:
under Show learners key accessories and consumables...
make second bullet point read:
Bulk reagent bottles.


comment:
on the prevous demo, there's one text box that has text running off the bottom.


comment:
This is not the font size you've used on other screens. Ha-Trang - It's on you to check for consistency

You'd also benefit from a screen shot on this screen


comment:
On the prevoius demo, first box has text running off the bottom


comment:
Why is the robot guy on here? Also, check your font size and location to make sure yu're consistent with the rest of the course.


comment:
I'm not sure about this screen being called "help". in the demo on the next page, it's not called help?


comment:
I think one exclamation point in the intro paragraph would be enough.


comment:
No one in labs is in a business suit. Have all suit people be business casual.


comment:
Either the VO audio is sped up, or you need to provide feedback to him to slow it down a bit. It sounds like he's racing and it's too much to take in at once.


comment:
I would recommend that you put all of te people on the same side of the screen so you don't wonder why there are two groups. then put your screen shot off to the right.


comment:
These need to indiciate which ones i've cliceck and which ones i haven't.


comment:
bullets need periods since they are sentences and a header.


comment:
have you used purple as a clicked state in other courses?


comment:
on previous demo, there are periods in the text boxes, but there weren't in module 2. i would strongly suggest that you and hatrang set up a writeboard on basecamp where you can track some of your basic formatting decisions so that you can stay consistent between modules.


comment:
update photos with suggestions from previously in the module.


comment:
these people look weird and small on the screen. Hatrang should be able to provide a screen layout that's more graphically pleasing.


comment:
supervisor abbrivation isn't great. please spell out


comment:
how would I know what the right answer is? or what groups i should assign people to?


comment:
is this screen missing audio? I have no idea what this bulleted list is supposed to be telling me


comment:
make sure this bulleted  list is consistent with others in font size


comment:
on previous demo - one of the boxes says click in the checkbox


comment:
again - this bulleted list is nonsensical to me. I think we need to reword or give them more info.


comment:
on previous demo - i don't think that the dark red boxes are very readable at all when you click something wrong. can we pick an easier to read color?


comment:
why is this the same list as before? aren't they now adding a new user. if you can't tell....i hate this list :)


comment:
I don't think that this on screen text really adds anything. can you do something graphically?


comment:
I think it should be set up (verb) instead of setup (noun)


comment:
"logon automatically" - this should be the verb for (log on) right?


comment:
in the dialogue (one of the last things said on this slide) what "these" refers to is I don't think immediately evident. Can something graphically occur (the related visual highlighted) while that is spoken to indicate what is meant by "these"?


comment:
No comma necessary after menu - "its options" needs to be linked to SSR menu


comment:
I donh't think that the player buttons have typically been showing up on info screens?


comment:
this UI is not the same as the other modules!! icon is pushed to the right, not enough spacing for text in title section. make it match


comment:
can we just auto advance to this? I don't think the learner needs to click next to continue the animation.


comment:
get rid of one of the exclamation points


comment:
I didnt' look at help in mod 3 - but it should follow my suggestions in module 2 for how to show that in these modules.


comment:
chris is going to have an issue with the quality of the middleware logo in the middle of the screen. i believe we have a high res version?


comment:
this is begging for some labels to support the audio


comment:
add note to roche on this page: BLP recommends additional on-screen labels/graphics to explain what the learner is seeing.


comment:
why are submit and reset red? I don't think we've used that color for buttons anywhere else.


comment:
can we combine this screen with the one that's next?


comment:
the feedback button on the next screen doesn't work


comment:
where should the cirlce be - on top of the middleware graphic?


comment:
player buttons are inconsistently showing up


comment:
they aren't gonig to immediately get what "red" means. Just say - more help than I thought I needed or something like that


comment:
In Module 2, only the word "next" was in bold in the sentence about continuing. In this module, both Next and button are in bold.


comment:
I personally would not use the exclamation point (too much fervor for this situation :) ), especially since the other answer field in the table is not punctuated.


comment:
is one of those descriptions in bold and the other not?


comment:
The "Click each icon" at the top of the screen appears too quickly.  Can you have it appear later in the narration?


comment:
The fluid code at the bottom -- the highlight on this fades partially at the end of the slide.  Change timing on highlight to "rest of slide."


comment:
touch screen should be touchscreen (one word) after looking at global marketing documentation. (I'm not sure if this is present anywhere else but it should be changed to match.)


comment:
Automated Fluidics Module (ARM)  Should it be (AFM)?


comment:
In the Bulk Reagents Chart, under Eosin, it states that it stains proteins...and RBS. I believe this should be RBC for Red Blood Cells, or RBCs.


comment:
Under Show learners how to load coverslip cassettes. First bullet: Unload empty cassettes as they're used or when the cassette conveyor icon is red. The icon that turns red from empty cassettes is the coverslip cassette waste bin status.


comment:
During training class I tested magnets on the HE600 tray and a paperclip did not stick to it. This was an issue with the SYMPHONY trays, but appears to be much less so with the HE600 trays. Do we want to put a note that paperclips are not likely, or just leave it as is. Also, we have seen sticky notes on the trays (and ultimately in the stainers clogging it up) previously.


comment:
The Ask and Expected answer do not seem to correlate to me. The ask is what is different, where as the answer is where it is located.


comment:
Screen shot for tray loading error doesn't actually show an error, just what shows when you are normally loading a tray. May want to change that to a screen shot of loading a tray backward.


comment:
I don't like the title of this topic; I did not understand what it meant at first. I think it needs to be Issue Resolving Tools, or Tools for resolving issues, or something a little more clear.


comment:
Under Demonstrate removing a coverslip. The first two bullets are from the same removal process, but the third is a separate process. Make the second bullet a sub-bullet of the first.


comment:
When to implement recovery procedures: You have power surge, should we either change to or include Power failure?


comment:
Remove the sentence, "Antigens can be used to identify the cell." I feel it sounds kind of forced and out of place. I don't think removing it would not take away any of the content.


comment:
At the very end, when the anti-body beats up the virus, the logo on the chest switches from "Antibody" to "B"


comment:
"Dump waste..." should be "Dispose of waste according to local regulations."


comment:
where is a list of required items needed before the training to begin?


comment:
do we want any explanation of what the symbols stand for when we decode?


comment:
should it be "the important difference Roche is making for transplant patients"???


comment:
I need more explanation on what's happening with the video portion here.


comment:
I'll have better images of this once our slide decks are reformatted properly


comment:
should we maybe remind them while they are reading:

autologous (self) and allogenic (from another body)

????


comment:
do we need to say how much more common SOT is than HSCT?


comment:
used to treat also autoimmune disorders A LOT


comment:
how to change a wash reagent. Can it be just how to change a reagent?


comment:
when the plastic cover is elevated and instrument is not processing, is the logo a different color


comment:
I have not seen the instrument so will we make these error screens appear so they see them?


comment:
what about a final screen saying you have completed the training.


comment:
if this shutdown process starts can it be aborted or does the shutdown have to be completed.


comment:
is the serial number also displayed on the screen...if instrument is up against wall they wont be able to see the serial number.


comment:
On button #2, the sheet should read "Orders?" with a question mark, because the instrument is asking for them, not sending them.


comment:
Review part locations and functions,  Edit to; Review parts location and function.


comment:
Expected answers need to stand out more.  Possibly color coded.


comment:
Orders and Results - labels from previous page should be repeated on this page. LIS - Middleware - Instrument.
Test Code Mapping - Naming Conventions: Labels to the right are incorrect 
1. LI test code should say "LIS" Test Code.
2. the Display Screen description and the Instrument Test Code Descriptions are transposed.

Test Code Mapping - Stages - This is not the current way Technical Support maps test codes for customers or advises customers on how to perform test code mappings. It is also not the way Data Innovations has taught it in the past to customers and to Technical Support.
We stop connections and perform mapping in configuration,  then restart connections. 
In cases of multiple Test codes, swapping connections may seem okay, but it  seems a bit drastic for 1 or two test code mappings which is generally what customers are typically calling for after an initial install.

Test Code Mapping - Copy, Map and Swap: Same as above - While I do advise copy so that customer can see how similar tests are  mapped or in case they want to have a backup (as we have had customers who have deleted all their mappings before by mistake), however, swapping does not present any less risk than correction in the actual configuration, and takes way more steps to complete. I can see this going really badly if they do not swap with the correct configuration, or change the configuration name with another that is already there. Most customers when they call in for a test code mapping are already aware they need to stop the connection to map the test. We actually advise customers to call us with test code mapping requests rather than do it themselves because it takes a lot longer to troubleshoot the issues when done incorrectly than it takes to map the test.

Test Code Mapping - Orders and Results: Please include labels for LIS - Middleware - Instrument


comment:
Create Groups:Show it: when blocking persons from being able to shut down the connections in the DI and not be able to stop or start QMGR they should keep in mind if those do need to be reset, there should be someone on each shift who has access to perform those tasks for technical support assistance, especially when there is no remote access, so as to reduce downtime.


comment:
Can we use color on the screen to divide topics or action words instead of just bold? I think Sharon had commented on this & I would like to see that implemented.


comment:
Definition of antigen, Can a line or arrow go from Antigen to the definition?


comment:
Under "Explain that reagents:" change 4th bullet "Can" to "Must" or remove bullet point since it was Shown above how the hats & RFID tags work.


comment:
4. Answer add "bulk" in front of reagents since Coverslip Activator is called out separately.


comment:
In the Operator Notebook under Daily Workflow, there is mention of the Instrument tab. this is where the status of the Instrument can be viewed (ready, initializing, shut down, etc.) I think this should be added to this sub-topic.


comment:
Change answer to 1. 
Correct loading of the slides ensures that the slides are properly stained and the coverslips are properly positioned on the slides.


comment:
Not the updated Logs from Settings Tab - I haven't received it from global yet.


comment:
double check is the color blue or green for acceptable


comment:
at this time you cannot delete protocols however you can hide protocols that are no longer in use


comment:
Make Incidence Rate an incorrect option choice


comment:
remove "the" before "leading indicators" in the quesiton


comment:
This should be the text for the What I want to happen part: The number of incidences are reduced because potential issues are identified beforehand.


comment:
Change the third answer choice to "Timely Closure of Corrective/Preventive Actions"


comment:
Remove "Ratio" from the last answer choice


comment:
The what I want to happen text should be: General sense of urgency to eliminate hazards


comment:
Remove the extra period after the incorrect feedback text


comment:
Let's talk about this one. I don't like that the background disappears with this feedback.


comment:
Can the directions go below the screen title?


comment:
The instructions look out of place. Can we move it?


comment:
Can you bring "appropriate" in the instructions down to the next line?


comment:
Disregard last comment. Looks like the instructions needs aligned with the questions text a little better


comment:
Change title to "What Are Leading Indicators?"


comment:
I notice there is not a rewind button to select, if they want to hear the problem again.


comment:
The rewind button sent me to the very beginning on the Status page when turning connections off then on


comment:
Polyclonal vs monoclonal.....Monoclonal needs to be a capital M.


comment:
"Serums" should be Sera (the plural of serum)


comment:
Can the "tissue" be made a little darker?  It was hard to see more than the faint color when it was on my monitor.


comment:
you are able to drag two answers into question one box without error, so you must reset to try again.


comment:
"nice job..." is hard to see after submitting answer


comment:
Under Heterogeneous Signal, remove "130x"


comment:
LIS Test Code more similar to Display Name. IM Test code, one would think that it should be for Instrument Manager i.e. IM; confusing.


comment:
Low priority but the mouse does not track to full user and basic user quite with the audio.


comment:
There is no navigation on this screen once you get here.  Add the video controls so they can pause and add the next and previous buttons so they can get out of this screen if needed.


comment:
Can we use the description boxes where there is typing to say what is happening on screen? "You will type in a name and description."


comment:
There is a long pause between priority and assignment.  Can you speed the mouse movement up so you can tighten up the audio? There is also a long pause between classification and post labels


comment:
I think the click directions should appear to show you where to click rather than appearing after you have hovered over the area, especially in a screen like this where audio has been running for a while and then you are told to click send to salesforce.


comment:
I didn't get any audio when I replayed this demo. I'm not sure if this was just a fluke or if there is a setting off.


comment:
The first time this demo played it progressed automatically to the next screen. I think they should all stay on screen until the user clicks next. They will know they are done when the progress bar completes.


comment:
Instead of telling them the typing will happen automatically, tell them what is going on in the text box:  "Create a User Name and email for Mia Campbell."


comment:
I think click on "add to workspace" should appear earlier since they have just finished listening to a lot of audio. It will help them remember, oh, it is my turn!


comment:
Can you see if the green new user added box at the top can stay longer?  Maybe even just create a graphic you can layer over the top that stays until the end? It is gone before the audio mentions it.


comment:
Instructions should say "Type a response to Thom."


comment:
To apply the salesforce macro needs follow up we need that click to appear earlier on the macros button on the right side.


comment:
After the audio, you can see a case has been created I get a blank white screen and can't move forward.


comment:
This should reference practice instead of demonstration in the intro. In the description it should say "Practice responding and routing the complaint to Salesforce."


comment:
I think we need an audio correction here. Unless Mike says the word NTO training somewhere else and you can fix it in Audacity.  The audio says NTO Camping but what you really have to click is NTO Training.


comment:
Move Nicki down to be flush with the bottom of the content area


comment:
Feedback tool on next screen doesn't work


comment:
on next screen, instead of having the boxes disappear, can you have them "surge" forward as they do now, then maybe just get slightly smaller and change to a less bright color?


comment:
Under Step 2, second bullet appears smaller and out of line with others.


comment:
Can we change the wording on this slide to say- "Check each of the items where there is documentation that is important in your work with your families"? Also, can we remove the Parenting Satisfaction tool, it turns out not every site is familiar with this tool.


comment:
I thought they were going to be able to roll-over each site and see a brief reminder of it's characteristics? (I think it should basically be the intro paragraph for each site)


comment:
In your feedback, align the bullets and text in them so they are all straightend out


comment:
If you're going to tell them the right answer, don't make them try again. Just let them move on. If you want them to try again, then tell them what's wrong about the two things they selected.


comment:
I'd recommend you make your feedback pop-up larger so that you have some more white space around the text. Ideally, it would be big enough to cover the text that's on the main screen. (looks cleaner that way)


comment:
Oops, this slide should've been deleted! The content was obviously rolled into the revised version on the next slide.


comment:
Is there a way we can show if one answer is correct, so the learner knows they only have the other two mixed up?


comment:
"LI Test Code" should be "LIS Test Code".


comment:
The text under the revealed "Middleware Review Screens" and "ACN" boxes are swapped.  (The headers are in the correct locations.)


comment:
Edit the last "s" out of the audio for "Swap Configurations" to match the "Swap Configuration" box.


comment:
Highlighting the boxes in red, especially from green, seems backward.

Could we do an amber/orange for the standard color, green to highlight the stage being discussed/highlighted, and red for stages that have been completed (i.e. green for the highlight, anything right of the highlight is yellow, anything left of the highlight is amber)?


comment:
The graphics should stagger so the GLU comes in, then the "translating" arrow loop displays (which should be the colors of the LIS & instrument codes), then the 8668 displays going down to the instrument.  The three stages should reverse for results. ===== Also, let's add a nice yellow block of "LIS Test Code" over the LIS/GLU, and a nice blue block of "Instrument Application Code Number (ACN)" over the instrument/8668.


comment:
Keep using the multiple-dot-arrows from GRfT for pointing between devices.  I want the look & feel consistent with that.


comment:
Match the column header colors to those we use elsewhere.  Human readable = green, LIS Test Code = yellow, Instrument App Code = blue.  Fluid code will need another color (purple?) for later.


comment:
For "See It" (Feedback button didn't work on start screens) piece, can we drop the yellow "LIS Test Code", green "Human Readable Name", blue "Instrument Application Code", and possibly purple "Fluid Code" boxes off to the right when those elements are being typed or selected in the Test Code Mapping screen?  If space allows, the full X = Y boxes from the Naming Conventions slide would be even better to cement the associations.


comment:
Again, the arrows between devices and Middleware should be consistent with the dotty arrows.


comment:
Add a note at the bottom of all these final screens "Click Exit to close the module".  (This note is global to the whole project, not this module itself.)


comment:
Notes for "Show It":
- At start, had to hit Config menu twice for it to change.
- The color of the prompts for hitting the Copy button in Config Editor are swapped (hint is red, failure is orange)
- "Click the triangle by 'Select Instrument Test Code'" failure message appeared at the start of that step without a click.
- The "You Try It!" box keeps jumping around.
- On the Shift+Click pieces, can we enforce holding shift when clicking?  I didn't realize it didn't automatically, but I see some scripts online for it.
- "'GLU' is our LIS Code" should pop in when the typing starts, not when it ends.
- "Yes, it's 'GLU' once again!" should show up in the lower half of the screen, since that's where the typing is.


comment:
Is it possible to:
1) Highlight the enabled column(s) header(s)
2) Make it so clicking the column again removes that column
3) Provide a reset button (going back doesn't clear)


comment:
Bullet two needs to say "View access to all...", not just "access all".


comment:
Groups - Training
- Hint for typing Description needs to be "Enter the Description, then hit Enter."
- Correct Entry for Description box needs to be changed to "Processing" (currently "patelh" - I must've been really confused!)


comment:
Groups - See It
- highlight boxes aren't framing some of the SM Data Elements buttons correctly.


comment:
Most of this text doesn't apply to the demo (I got C+V happy).  Leave "Watch as I create a new group", but delete the rest.


comment:
Change the following pieces in quotes to match the demo:
- User ID to example
- User name to Person, Example
- Default screen to "SM Workspace"


comment:
Users - See It
- Script and text hint for clicking "Default Screen" should say "click the ellipsis button", not "click the dropdown arrow"


comment:
Prove It
- Failure caption on Group name & Description don't show all the text properly.  Check for others too.
- Group Description Correct Entry needs to be changed to "Processing" as well (not "patelh")


comment:
This one, and the previous one, the learning agent has a white halo around his shadow.


comment:
Should we move this slide into GRfT, since that's the first place people will encounter the navigation system?


comment:
Check the timing of the audio on all modules to make sure the pace and pauses feel right.  For example, on this slide, the gaps between words are greater than the pauses between the sentences.  I noticed many other pieces in other modules too.


comment:
Can we change the image to be of the first slide of the demo?  That would be a more logical intro.


comment:
Start with the image on screen, since we start by referring to what they might've *seen*.


comment:
Previous demo/all demos:
After looking at the other modules, I think you dropped the pointy "callout" pieces of the text boxes on them.  We want to keep the look consistent across modules. ===== I also expected part of BLP's graphic design to be customizing the look of these pieces in general (in and out of the demos), to match the sleek, flat feel of our interface.  I don't like the idea that our fancy, custom, Roche eLearning modules use the Captivate defaults.


comment:
Please remove the rose highlights.  My intent was for this to be an exercise to the learner to locate the two problems.  (Thus the "good eye!" narration.)


comment:
The audio should be "SendQ", not "OutQ" in the first sentence.


comment:
The yellow highlight should select both the LIS Orders AND LIS Results Connection names.


comment:
The image disappeared at the end of the slide, which was confusing.


comment:
Change "things" to "points" in the intro text.


comment:
The text "such as a purge" needs either the comma before it, or parentheses, not both.  I'd keep the parentheses for the visual breakup.


comment:
"1 of 2 Status" at the top should be bold & underlined, to match the other two mouseovers.


comment:
We need a comma after "outside of Qmgr".


comment:
Put a question mark over the arrows between MW and the instrument when the image appears, and remove it once the MW robot appears.


comment:
Comm Trace and Hold All Demo
- Can we fade in a big exclamation mark on the screen when "please note" is said, and transition to a text box saying "Don't start Comm Traces without telling anyone."  Take it away for the "if something more serious" piece.  That'll make sure something is happening on screen during the visual lull.


comment:
For the basic user version of this screen, can we remove the Virtual Classroom piece?  We don't have any classes we plan on giving to people who would only choose this option.


comment:
For users, I also don't anticipate that "Find My Path" would typically. involve the AEs.  Let's change it (again, only for basic users) to "Your Account Executive or site Middleware administrator...".


comment:
Similarly, we shouldn't have the virtual classrooms in the basic user version of this.  We can ask the wider group to confirm this assumption.


comment:
On #2 and #3, can we have the sample tube to the left of the instrument, and #4 have it to the right?  Visually, that seems to suggest before/after processing.


comment:
Have the music fade at the end of the clip, so it doesn't end so abruptly.


comment:
back button is enabled, but there isn't any page to go back to from the main menu.


comment:
Take the click text box off of the followup macro


comment:
I get a black white screen after the typing in Salesforce and can't move on.


comment:
Add "are" in the Click Next sentence -- Click Next when you are ready to get started.


comment:
What's our convention in Middleware modules for the word rollover? To me, when it's a verb, it's two words--roll over--and when it's a noun it's one--rollover. So I would make it two words here.


comment:
Can we delete her mouse movement to add workspace that appears before the audio says add to workspace?


comment:
Change screen directions to Click the laptop to see the demonstration. 

Add a sentence to manual integration section that says "We'll practice creating cases manually next."


comment:
Make the click come up earlier on the url since the audio does't direct you to click it.


comment:
I got stuck on this screen. Nothing happened when we clicked the profile URL. I'm not sure if I'm glitching or Katie's demo did. It should bring up Thom's twitter page and some additional audio before the direction to close out comes in.


comment:
This isn't on us, but I just realized that this post has already been responded to in the window in the left.


comment:
It would be better if we could make her post below say  something like "Wow, thanks for the quick response NTO! I always recommend you to my friends!"


comment:
You can't really see that this says channel history. Can you make a glow or highlight? I wish you could read the text.


comment:
Make the laptop screen as big as you can on all screens so you can read as much as possible.


comment:
Just call this one Reporting and not Demonstration


comment:
There is still a big glitch here. I got farther this time but still ran into dead air.


comment:
I think we need a different picture of the middleware robot here. This version is the one where he's supposed to be listening to something. I'll be getting another pose from Matt that you can use. Just let me know.


comment:
stylistically, are we capitalizing Workspaces? Ordinarily we wouldn't capitalize this noun but perhaps that's a convention we're adopting in Middleware. :) I didn't capitalize it in the QRG.


comment:
on the previous slide, in the demo, the voice over about checking the drop-down after we try the delete workspace spaces should NOT start till the demo resumes by opening that drop-down. Currently the voice over starts while we're still doing the Delete then Yes steps.


comment:
Super picky, but: 
Under Family Court Locations,
The location: Manhattan is close to the line parents. Could we move Manhattan under Brooklyn and align Queens with the Bronx? Not sure if that makes sense.


comment:
change decisional maker to MISO employee


comment:
change confidential information to information that could benefit one company over another in CTP.


comment:
the screen needs directional text, telling MISO they should stop the conversation before it goes off track.


comment:
change correct feedback to "Correct feedback. Click button to continue activity and select what the MISO employee should say."


comment:
change customer communications to customer relations


comment:
instead of continue, have button say return to menu


comment:
add a note that says "text would appear on each perception image that describes the perception other stakeholders would have of the image" after they rollover the pictures.


comment:
is there anyway to "unselect" something once you've clicked it? Right now when I unselect a wrong answer, it stays grey.


comment:
let's make the steps at the bottom boxes. they look too much like your buttons right now.


comment:
can you add blue directions that say "Click a section below to begin."


comment:
add "and audio" after bullets. Add Transcript and audio icons.


comment:
need to add a vial and label 4 - add "Remodulin" as popup


comment:
"resource center" button active? Not responding.


comment:
Comment should be "You need to keep everything running unless instructed otherwise".  There are times when there are connections that should NOT be turned on and blindly turning everything on can cause problems in the system.


comment:
Descriptions for Display Name and Instrument Test Code are backward.


comment:
Not Non-specific staining. It is specific to endogenous biotin, just not specific to the target antigen. May be better to refer to it as background staining.


comment:
OptiView Amp is not a 3 step process. It has 3 dispensers, but only 2 steps.


comment:
Conclusion: Misspelled word: detectioin, should read detection


comment:
Can we add for training after Required items?


comment:
Add in before Daily Workflow to be consistent.


comment:
600 system can't split in the last question


comment:
Change the note to say The wash reagent is...


comment:
Extra line break before the expected answer


comment:
Both expected answers should be on the next line.


comment:
I thought we were adding Control Room Policy to this section.


comment:
grammatical error in response No, it's against MISO policy - please adjust appropriately.


comment:
You should verify, it is possible to bring the system to Standby without doing this.  Re-word:  The operator should verify....?


comment:
Some sort of good and typical NTO use case here. I would ask the product team to help with a popular use case.


comment:
add a yellow box on right side of screen "NOTE TO CUMMINS: Is there an image you'd like to include here?"


comment:
telematics popup: 2 spaces after first sentence


comment:
intro text looks weird on this screen - it seems to be rendered as an image


comment:
customer notification circle - a little of the bottom of it is chopped off instead of being rounded


comment:
Image would look better if it were centered horizontally. I think the click next directions will still read find if Australia is sitting behind them.


comment:
text in gray boxes is a little blurry - is it also rendered as an image?


comment:
name of this screen should be Connected Diagnostics Availability


comment:
Just noticed this... "you're" should be "you've" in the popup text that asks learners to confirm their configuration


comment:
Remove extra space between "buckets" and period.


comment:
The correct answer should be True not false


comment:
Change incorrect/correct feedback to: The Storage Monitor is used to view the storage location of a sample and to retrieve a sample.


comment:
may make the globe a little darker, at first glance the white spaces was more prominent and looked like a cartoon character.


comment:
Capitalize Role Model and Champion.. remove the plural form.


comment:
Role Model and Champion, should be bolded as well like previous screen.


comment:
- Remove comma and "you need to" and continue with "..."
- Capitalize Role Model and Champion


comment:
Not fond of the number box fix. Maybe invent a new way of navigating this page altogether. Possibly make each step highlighted specifically so that it directs them instead of allowing them to click around. We can discuss this in review call.


comment:
Courses are mixed up between Participant track and manager track. Need "Setting the Stage" first. May also need additional comments to address the manager track.


comment:
Text in box "The Leadership Development Community on Cummins Connect provides...."


comment:
the popup boxes move position - can we anchor to same XY coordinates?


comment:
can we make the magnifying glass snap back when they drop it? (This is truly a nice to have.)


comment:
I don't love the popup box positions - it's really strange. When you click the icon, could the box rollout from beside that step? and then when close, roll back? Sort of how the transcript icon works...


comment:
instead of "surgery is complete" say "Overview of immediate post-surgical steps by implanting physician."


comment:
can we make the rollover box slide out from the right? And anchor it to the right like the first learning objectives? that way it won't cover the onscreen text or directions at the top.


comment:
to the try again feedback - let's add "Note: What would happen if the patient was mis-diagnosed with an underdose?"


comment:
for correct feedback change to "After surgery as the patient transitions from an external line to the pump, you must watch for dosing issues like an overdose. Check the pump programming and the external line infusion. Verify the patient weight, dosing, and drug concentration. In this case, it's possible the external line was not turned off at the appropriate time."


comment:
on all three scenarios, change problems during transition to "Reaction to anesthesia"


comment:
check the bolding of your instructional text


comment:
I like how the HSCT Fact sheet has the reminder about allogenic and autologous - maybe use earlier too?


comment:
is there a straight line before drugs?  where is says administering antiviral prophylaxis drugs and will....


comment:
does he have a CMV test at the surgical hospital first and then another at his local hospital?  how will these know if those results are commutable?


comment:
reword:  CMV infection can promote opportunistic infections like HCV and HBV?  what does it mean - promote?  

is it:  CMV infection can reactivate....


comment:
do we need to define what is BK and JC?  I wonder how many people know what those stand for...


comment:
I selected VZV but Hep and Influenza are also options...is this a question that any answer will be correct and pop up the correct window?


comment:
I still get some weirdness with my paintbrushed on the masterpiece.  parts come up and then the last paint brush makes the last step disappear????


comment:
First pop-up: in the example, we should list either informed consent form or ICF, it is the same.


comment:
We do not have any reference whether the CDC asks the PI about if the ERB meets ICH GCP. I understand there is no field for this, but there is no guidance in the training for the CDC to ask questions before he/she can confirm that the ERB meets GCPs.


comment:
There are no instructions to how to go back to the initial page, the pop-ups have to be closed by clicking the "x".. the next button takes you to the next slide.


comment:
First box for Lilly expectations, we are using ERB as an abbreviation in the course to align with the new terminology in Lilly SOPs, in this box it is referenced as ERB/IEC.


comment:
When I moved the EMR one to not source it said incorrect this is not source when in fact it is correct it is not source since thing in the ERM is being used for clinical research


comment:
The last question on this page showed up 2x on the previous screen as my first & last question


comment:
The EMR question within the ISEC is as follows and not what is reflected on the screen:1.	Is an EMR system used and/or accessed by the research staff?


comment:
Since the question is different I believe we need to revise this statement?  Maybe to read something like:  if an EMR system is used or accessed by the research staff the EMR system must be assessed prior to use as source - or prior to use (check with Cinzia)


comment:
To be consistant with the ISEC and SPI please refer to EMR not EHR


comment:
first bullet is not correct for the statement and should go with the last statement on the pg #5 which refers to SAE faxing


comment:
The first statement in the list should have a comment similar to:  Store documents in a secure area which is accessible only by appropriate personnel maintaining patient privacy.  Measures must be in place to protect the confidentiality, integrity and security of patient information.


comment:
should we include in the 2nd comment what Lilly's requirements are?


comment:
For the 4th comment should it say site evaluator vs. CDC?  I can't remember what our consistent language has been


comment:
4th comment- should we have THe CDC needs to understand what processes the site has in place to ensure the paper and electronic versions match identically.


comment:
For the 5th statement:  There are 2 ways to report SAEs via an electronic system or fax.  For those trials that send SAE information via electronic case report forms a fax is back up should the electronic system go down.  Therefore sites need to have access to an international fax if outside the US (OUS).  There are cases when OUS sites may be able to fax to the local affiliate the CDC needs to discuss these instances with the trial CTPM.  Investigator sites who are unable to use faxing as the primary method of sending SAE information or who dont have access to a fax as a backup should not be selected.


comment:
text in red outline box looks blurred/rendered as an image


comment:
text in red outline box - 2 spaces after first sentence


comment:
pargraph 1 - change to 4-question (remove italics on 4, add hyphen)


comment:
The first sentences in the box that appears after answering the question correctly should read: "within a MISO Physical Security Perimeter . . ." There is more than one PSP.


comment:
The box that appears when the question is answered correctly needs editing for clarity.

"MISO's Control Room Tour Policy ensures the employees . . . "


comment:
The box that appears when the correct answer is selected should read: "MISO employees are encouraged to be open . . . "


comment:
Amy's first box explaining her situation is missing a comma after the work Melanie.

"how upset my co-worker, Melanie, was when . . ."


comment:
I think the question "Can you take them to the control room" would better be phrased "May I take them to the control room?"


comment:
There are some words missing in the correct answer option response. It should read "MISOs Control Room Tour Policy requires certain cross-checks and attestations to ensure the employees are not market/merchant function employees of MISOs member before the tour can be granted."


comment:
Typo in the incorrect (first) response label. Should be "Just go, it's not good to make a manager mad."


comment:
Typo in the correct answer popup. Replace "for" with "to" in the first sentence so that the sentence reads "MISO employees are encouraged to be open and honest with their supervisors."


comment:
Two of the answer popups reference the speaker as Tasha. This is not consistently done throughout the Q and As.


comment:
Capitalize Engage and Analyze in the learning objectives.


comment:
Should bullet 3 read:
using a keyword group  or using keyword groups


comment:
For all three of these demo intro screens, there is a lot of repetition. I wonder if you can make the first intro paragraph in all three something more of the why you want to do this so the text under the icons (and on the play screens after you click next) doesn't just repeat what you just said.


comment:
add comma before "and share Topic Profiles."


comment:
We need a wrap-up screen for managing topic profiles.


comment:
reduce size of keywords on the computer a bit so it's not running into the bottom of the screen


comment:
watch your call out box font. looks like it's different.


comment:
When selecting the BACK tab, should it send me back to the previous slide of the Step by Step instructions on how to get to the Status Screen?


comment:
line length again. It really can't go all the way across the page. I would end it where the feedback button is.


comment:
I never thought I would say these words, but I like the spinning check marks.


comment:
On the "Badge Management" policy window, there are a few capitalization and clarity issues. 

1."Access Badge" in the first bullet point should be capitalized, it is capitalized in later bullet points. 

2. The second bullet point is unclear. What is a "portal" that one would enter? Do we use the term "portal" at MISO? 

3. The following language in the second bullet point is also unclear "The badges must be presented to the card reader face to face in order to read properly". 

4. "Access Badge" in the third bullet should be capitalized.


comment:
On the Physical Security Perimeter window, the acronym "SOC" is used for the Security Operations Center. However, no where in the previous slides was the acronym "SOC" designated for the Security Operations Center.


comment:
The first sentence on the PSP Visitor Log window should read "who does not have authorized unescorted access . . . ".


comment:
The term "Access Badge" is defined in our Physical Security Plan. One of the first slides refers to "Access Badge" and properly capitalizes the term. It is not capitalized in the second paragraph on the PSP Access window on this slide. Further, Access Badge is referred to throughout this module in different ways - badge, employee badge, Access Badge. The reference should be consistent. Suggest asking Physical Security (Josh Shelley) on the best way to refer to the Access Badge.


comment:
May want to remove the "Next" button from this screen.


comment:
The pop up images are pretty low quality. I know this may be the best we have, but see if we can make them better. I found that using the images actually in the powerpoint turned out to be higher quality than the ones he included in a separate file. Could you try those?


comment:
This page is intended to be a menu. I think we can get rid of the Next button and next button instructions.


comment:
In the other modules, we had a slide of black at the end of each demo. Should do this for consistency.


comment:
In all the demos, some of the blue click highlight boxes aren't sized right (this is a fault with the recording), so you'll need to expand the highlight boxes on each one to make sure it covers the entire button/word (sorry!)


comment:
On this click screen (and others), when you don't click in the right area, you should be getting a red failure text so the learners at least know that the system is responding to their clicks. You need to enable the failure option. It should be enabled by default when you choose a click box interaction. Let me know if you need help with it.


comment:
The red Xs show up a tad early here. Change timing so that the first red x shows up when he mentions removing unused fields.


comment:
On these click box interactions, if you use the default settings, the slide will generate feedback and auto advance to the next slide when you're successful. You can remove the next button and next instruction on them when you get them set up that way.


comment:
I'm not seeing any images here at all, just audio. May want to check the timeline. Also, I believe this belongs in the Preservationist section. After the previous slide, we should go back to the menu, click preservationist, then see this slide.


comment:
I think you've got multiple screens with the same Feedback ID here. For "Restoring Workspaces," use the following text: "Now that you've seen how Specimen Workspace acts as a Collector, click the Next button to see some of the other functions it performs."  Remove the button on screen and direct the Next button to your menu screen.


comment:
We need a Course Information screen like in the other modules with a link to it here. Also, need a line of text about viewing course information, clicking exit, etc. (Use your module 3 text as an example. You can probably use the whole thing.)


comment:
I think we should change the title of this screen in the Table of Contents. Call it Customization (Main Menu)


comment:
the Best Practice  Sessions check marks need to be linked as one since they are the same explanation walk through. So if a participant clicks on one, they are both checked.


comment:
Need an indicator that there is audio; speaker image, or text note


comment:
second screen shot it from old "My Cummins" site. Hold the updated Connect image the whole time instead of switching to somethhing else.


comment:
need to send updated image of Tom Linebarger and replace this one.


comment:
Doesn't advance, not sure what I'm supposed to do next


comment:
It looked like it was trying to play audio, but it just advanced to the end and i got stuck with no way to move forward or backward


comment:
Display Name, User Name, and Email should be capitalized like the form on the screen


comment:
Name and Description should be capitalized like the form


comment:
replayed the slide and it states to click Add...so it seems to be ok. Forget the previous two comments!


comment:
THe audio is wrong, the red dot indicates High priority, not a negative sentiment


comment:
I'm not sure if the previous and next buttons are acting correctly. I played the Create a Case video and I wanted to replay it. It didn't let me do that. I think each button needs to be tested to make sure it is functioning properly


comment:
I'm having trouble getting the videos to play correctly if I want to replay them


comment:
Asks me to click the NTO Camping workspace, and when I do, it doesn't advance


comment:
The audio said to click the NTO Camping workspace, but I had to click the NTO Training workspace to advance. Also, I would like to be able to go back to the previous slide and try again, but it won't let me. Can we allow folks to move forwards and backwards?


comment:
It asks me to reply to the post and when I click Reply, nothing happens


comment:
Can you add the Click bubble so I know where I'm supposed to click?


comment:
Replay buttons don't work, so I have to exit the module and reload it and start again.


comment:
The blue Click bubble should be consistently present in the lesson. I don't think it is here in the Facebook Case lesson. Also, I closed out and loaded the lesson again, went directly to the Facebook Case, and got stopped at the Reply step. I am not able to test anymore of the lesson


comment:
At the end of the twitter service console use case, does the actual post show instead of just the 1 new post notification?


comment:
Should we re-record without the typo and backspacing in the response?


comment:
Overall you are not able to go backward and see the full demos. The audio gets a little choppy.


comment:
Under new content, not reviewed the audio makes this sound like two different options and lags a little. "New content, not reviewed" is one option.


comment:
hide the next button?  maybe have white box on the page so that the next button can stay on the master?


comment:
can we make these boxes uniform height and then maybe make the rollover state red with white text maybe?


comment:
reuse sharons red buttons for the numbers?


comment:
make the descriptions white boxes with black text and not buttons


comment:
Looking Good!  Just one thing on this screen the continue button did not work for me.


comment:
Please update text to be:

In this course, you will:
- Recognize what server administrators do and how they keep the system running smoothly.


comment:
This page needs to reset to initial state on revisit so you can go through all of the clicks again.


comment:
This becomes a happy customer at a computer.


comment:
We will combine creating source groups, including exclude and one source to be a part of this same demo. So we have 3 instead of 4 here


comment:
In the last bullet on the PSP Access popup, change "personal risk assessment" to "personnel risk assessment"


comment:
For the correct answer popup, I think the second sentence should be clarified. As written, it seems to say that if you hold the door open for somebody, as long as they flash their badge to you, you are ok to prop that door open. They should also be successfully scanning their badge on the associated card reader.


comment:
on the visitor tab - change the last sentence from 720 to Carmel.... so should read
Carmel, Eagan, Little Rock, Metairie conference centers


comment:
Ive reviewed Module 1 and I realized I didnt quite phrase the control room tour slide properly.  
 
The pop up box should read, Always utilize MISOs Control Room Tour Policy to ensure the employees are not market/merchant function employees of MISOs member before the tour is granted.


comment:
ON the badge management section, can we verify with Access Management if "Identity Access Management (IAM)" is how they want their system identified ?


comment:
Qmgr, Purge and the Unknown Status screen - The Details and Error icons are highlighted, and it says hover over the highlighted item to see details: 
To be fixed.....when you roll over the Details and Error boxes, there is no popup box.


comment:
The question numbering keeps changing. I have seen this question be #3 and then I go back to main menu, select the topic and can get it to be #2.


comment:
The spacing between True and False is different than the previous screen.


comment:
The confirmation dialog box appears *really* briefly.  Is it possible to extend that so the text can be read?


comment:
The left edge of the highlight for SendQ is too far to the left, since it's highlighting part of the InQ column.  Please pull it closer to the left edge of the SendQ column.


comment:
I don't know if it's my testing has cleared the flags already, but it should force me to roll over all three spots before Next is enabled.


comment:
Can the image have a box or shadow around it so that is stands out a little more?


comment:
DEMO: The text for the "Start Holding All Tests..." button was cutoff.


comment:
DEMO: Can we modify the text popup for "don't start w/o telling anyone" to have a similar look/feel to the other boxes?  I like the big, red text, I just want the frame to look more like the others.  Maybe a yellow box for warnings?  Also, the solo exclamation mark should similarly be placed in a box to help it stand out.


comment:
Aren't both 1 and 2 correct? During the last review meeting it was noted that both were included in Answer 1 and we noted that they needed to be separated. Now they are separated as answers 1 and 2 but only answer 1 is considered correct.


comment:
Spacing between answers is a little off.


comment:
Selected Submit without selecting an answer and did not get a message. On other questions I did get a message. Needs to be verified throughout the program.


comment:
"Between the test code ... the LIS uses" audio gap is too long.  Please shorten so it sounds like a continuous sentence, not a new one.


comment:
The translation loop should happen over the MW icon.


comment:
The arrows should match the multi-dot ones we have elsewhere, not these green ones.


comment:
Audio says "place the labels ALONGSIDE the boxes they correspond to".  It should be "place ON TOP OF the boxes..." with the revised activity.


comment:
The titles/descriptions for Tech Supervisor and LIS Administrator are swapped with each other.


comment:
I think we need a way for them to see who the people are again to see their descriptions.


comment:
Change text to "Let's introduce Jane to the different ways she can respond to requests."


comment:
add the word "she" after how..but how did she....


comment:
The Fulfiller is standing an awkward distance away from the rest of the group. Is there any way to bring her closer so she looks like she fits in?


comment:
I think this demo is fine for the Design proof, but we will need to make recommendations for how they record these. Otherwise the learner won't be able to see anything.


comment:
Same feedback as before. I see what you mean about when the captivate ends. Can you just add pop up text that tells them they have completed the task and to click next to continue?


comment:
Remove the comma from the first sentence.


comment:
How is the left hand menu arranged? Can it go in order of the course?


comment:
"Configurations COPY" should be "Configuration COPY" (singular).


comment:
This screen seems out of order. I got it after I finished the Email approval demo. It should be slide 31.


comment:
change the first sentence to "You're glad Jane trusted you to be her backup approver, but how did she even set that in the system?"


comment:
There is an extra space between the words "log" and "directly"


comment:
Are all words supposed to be bolded in the phrase "click the computer," or just the verb and the object? It is done both ways in this course.


comment:
Add oxford comma per the Chicago Manual of Style. "line item vetos, view reports, and customize her screen"


comment:
Same graphics mods with the arrows as in the earlier version of this.


comment:
DEMO NOTES
____
Failure text: Click the "Configuration".
change to: Click "Configuration". [no "the"]

____
Hint text: Edit "Test Codes".
change to: Edit Test Codes. [no quotes]
Failure text: Click "Test Codes".
change to: Click "Test Code Map". [to match button text]


____
During Add for the Description, can we keep the larger mapping description text box up, so the learner can make the association (which we then use in the Prove It).  Keep that text box up for the whole Test Code Mapping window's piece, since that's the activity in play.

____
Results Fluid Type failure text: Click "Blood Seru/Plasma".
change to: Click "Blood Serum/Plasma". [spelling of "serum"]

____
The slide/step to select the Connection on the Status Display screen (before stopping it) has been lost somehow.

____
Hint text: ...in "Connection
change to: ...in "Connection Assignment".

____
Failure text: Click on "1 756 cobas 8000 Bill".
change to: Click on "1_756 cobas 8000 Bill". [missing underscore - display issue?]


comment:
Can the Maintenance and Troubleshooting buttons order be switched? That way the learner is being tested on routine items first (if going through buttons left to right then down) followed by the non routine items.


comment:
DEMO:

Failure text: Edit "Test Codes".
change to: Edit Test Codes. [no quotes]

____
Failure text: Add the Instrument.
change to: Add the Instrument Test Code. [missing words]


comment:
Put "Exit" and "Course Info" in bold, as in the other modules.


comment:
On the spreadsheet it had delete in the far left column. Would like to discuss at meeting.


comment:
COBAS P should be deleted since none of those products were listed by name.


comment:
Also - you click the reply box at the top to reply. This could be confusing to someone because you can also click reply under the post in the history feed.


comment:
Maybe make the screenshots a little bigger so they are more easily visible?


comment:
In the create a case demo, when you first show the service console there is a detailed view of a different post that shows up. This should have been cut out so that the list view of cases shows up first.


comment:
Here and on the first page, we only have icons for 4 of the different social channels. We are missing YouTube and Google+


comment:
On the first Keyword Group title - they say to type Northern Trail, but it's typed Northern Trails with an s.

When adding keywords, it's choppy when you add the second one, I think you should add "to add another keyword CLICK THE PLUS SIGN.." it seems to be missing that.

The timing is a little off when it takes you to the option to create a second keyword group, it clicks off the screen quickly so when they are saying "to add another keyword group" you are already on the next screen when talking about where you should click on the previous screen. It might just be a script timing thing?


comment:
Also - that previous comment was for Demo 1


comment:
In source groups, when you go to the source group section to add one, it says "go to the source group section and click group" it should say "click add"

when removing a source group and showing where to create a new one, etc. the timing of the script is off.

When adding Sarah Smith as a source group, is there any way to edit out the part of the video where the mouse goes to hover over the save button before it adds a title? Just a little confusing.


comment:
I would take the last shot of the loading page out of the searching and sorting demo


comment:
Need Cinzia or Sandra/Peter input for the comment associate with #2- capturing an audit trail provides us with the details specific to changes made to data which verifies data integrity as well, correct?  Also, can we explain or expand on reconstruction of clinical events?  not sure the learner will understand that


comment:
For #3 not sure the learner will understand metadata can we use another word or provide a definition?  Again what is the intent of the audit trail- if it's not there what risk does that put us at?


comment:
For #4 why is it important to have a back up outside of it being a requirement- without a system back up or storage offsite there is a risk of loosing data- verify with Peter/Cinzia etc.


comment:
Again #5 why is this important what risk does it put us at:  Could others go in and sign for another?  Not sure see what quality thinks


comment:
For #2- aside from being a GCP requirement what risk does it put us at if this isn't in place-


comment:
for #4 the comment doesn't make sense to me


comment:
All of the if no responses should be:  If no, provide additional detail and mitigation if applicable.


comment:
under review the form:  If additional detail or mitigation needs to be provided your documentation should be objective and provide additional clarity as to the system attributes.  The totality of the information is taken into consideration to determine what level of risk the EMR may expose to both the site & Lilly should the system be used for research purposes.


comment:
Disregard comment # 2 as I misread the slide though this may be applicable later


comment:
I would add to the comment under review the form...should additional detail or mitigation need to be provided your documentation should be objective and provide additional clarity as to what level of risk the site & Lilly could be exposed to with the site's existing processes


comment:
doesn't the information provided put Lilly at risk and therefore additional information be included that the site was recommended to implement a QC process even if just a convenience copy it still should be QC'd- correct?  need quality input here


comment:
All of the if no responses should be: If no, provide additional detail and mitigation if applicable.


comment:
For this if no nothing comes up as there is an optional comments box - delete the provide detail & follow up with CRA


comment:
For this if no nothing comes up as there is an optional comments box plus this is a child question to the following question:  Do site personnel make electronic copies of the paper files? shouldn't we show that question first with a yes and then this question with the answer?


comment:
[This is really cool!]  Can we add something in the group columns that shows when they're activated?  A green highlight or simply an indicator light that appears on top of the column would work.  I want to know which are on/off after clicking around on a few.


comment:
We have a random highlight on "Dictionary Additions" without any mention of it.  Please remove it.

"Double-click MKSWindow#1" text during "or is it double-click?" should be deleted.  Leave the highlight box.

"Select MKSWindow#1" should be "Click the Save button." [at the end of group config]


comment:
DEMO: 
"You're going to focus on the Instrument Manager" option should be "WE'RE going to focus on the Instrument Manager option."


comment:
The learning agent disappears at the end for some reason.  Please ensure he doesn't leave early.


comment:
DEMO:
The Click "Users and Groups" slide was erroneously shifted after the "click in the space" slide.


comment:
Failure text: Click the checkbox for "Specimen
change to: Click the checkbox for "Specimen Storage Lookup". [probably cutoff]
-----
Add prompt to main box after selecting Default Screen to say "Hit Enter key".


comment:
DEMO: Group Description entry box is still stuck at "patelh" for the required answer.  It needs to be changed to "Processing".


comment:
We need the "click Exit to close the training module," or however it is phrased in other modules, here too.


comment:
completing the question "Well done!" doesn't reset.
Instrument Connection Configuration


comment:
On the policy page, badge management tab, the bullet spacing seems off. The top three bullets are closer together then the others.


comment:
Policy page, visitors tab, should say "conference center" areas not "centers"


comment:
Please change both the correct and incorrect answers

change instead of entering any MISO building. to read "Everyone entering any door equipped with a card reader should make sure to present their own MISO badge"


comment:
Please change the verbiage in the first paragraph on the pop up to read "Present your MISO badge and enter your PIN to enter a PSP. If you are escorting a visitor, or an individual without authorized access into a PSP, you are required to enter their information into the PSP Visitor Log"


comment:
don't see the beginning slide that describes module 1, 2, 3


comment:
remove the / from change management policy/procedure


comment:
second paragraph, verify with cyber.  I don't think every employee to perform their job in accessing systems would be accessed offsite through a VPN.


comment:
second option, remove the "s" at the end of the sentence


comment:
The sentence "Amit and the Data Detective suspect..." is on both this page and the next. I think it could be removed from this page so that the next doesn't seem redundant.


comment:
Oh no! The Data Detective forgot his OneSource password! Before he can begin his investigation, he needs to reset it in Cummins Connect.


comment:
I think we need to rethink this capture. It includes Update elements that will not be available to View users.


comment:
Same note as before. We need to rethink this since the Update/Correction actions are not available to view users.


comment:
With this one, should there be an option to mention not using the phone while walking and also to use the handrail in one comment bubble?  For example, I am good!  It is not safe to walk down the stairs on the cell phone and not holding onto the handrail.  Please put your phone away and use the handrail while walking.  I do not want to see you get hurt.

Perhaps after that a comment bubble could pop up on another screen sharing the more detailed coaching opportunity?


comment:
There are so many people who walk and talk on cell phones, not only stairs but crossing road ways, walking down office aisles etc.  Should we take this opportunity to show an example of walking and talking on a cell phone in the office and also on sidewalks and crossing roads?  Every time I teach LILI I hear about the downtown campus and office personnel walking distracted.


comment:
This example, should it include a comment about holding onto the handrail as well?


comment:
Should consider spelling out some of the items below&.


comment:
Bullet points&suggestions

Opportunity to impact the site or CMI wide (not specific to components)

Other&

This could be an opportunity to tie something in about work, home, community, on the road?


comment:
Suggest to spell out initiatives
Suggest to have value vs. perceived value
Recommend Opportunity to impact the site or CMI wide (not specific to components) this will be used CMI wide


comment:
Should we consider to add options for people to type in their What? Why? How? If it is not listed in your list of drop downs?
Are you going to be able to use the data that is selected by participants?


comment:
Can you use the Captivate files already provided for this section?


comment:
This "Case Closed" slide should come after the Employee Record and Date-track sections. The Detective wants to close the case, but Amit convinces him to learn other ways to find the information. This current slide should say something regarding how the Detective is stumped and needs Amit to help him Navigate the application.


comment:
change "unable to complete out" to "unable to complete"


comment:
After talking with the team, we are thinking that it would be better to change "the case of the missing paycheck" to something that more closely reflects our common data issues. HR Users typically receive "Data Audit" notifications. Love the "Case" idea, so please continue to use it, but maybe Marta or Amit are investigating (with the help of the detective) an audit notification. FTE (full time equivalency) after a status change to part time, or something similar.


comment:
I would swap the definitions for BES Cyber Asset and Cyber Asset in the response popup. (makes more sense to define the smaller unit first) Also, to be responsive to the question, which refers to BES Cyber Systems, you could add this statement at the end: "Each BES Cyber Asset is included in one or more BES Cyber Systems."


comment:
Check the Policy > Account Management

Should the fourth bullet read "Do not login to . . . "?


comment:
Edit to previous comment:

Check the Policy > Account Management

Should the third bullet read "Do not login to . . . "?


comment:
Check the Policy > Account Management

The second bullet does not read very clear. May be hard to understand by an employee who is not familiar with how MISO handles account types.


comment:
Check the Policy > Account Management

This slide says that MISO will never ask you for your username or password. We should be clear on what is meant by "username". Is an employee number considered a "username"? There are times when an employee is asked for their employee number. For example, when contacting the NOC for assistance, or when requesting access to a resource.


comment:
Edit to previous comment:

Check the Policy > Password Management

This slide says that MISO will never ask you for your username or password. We should be clear on what is meant by "username". Is an employee number considered a "username"? There are times when an employee is asked for their employee number. For example, when contacting the NOC for assistance, or when requesting access to a resource.


comment:
Check the Policy > Incident Handling

The second bullet is not very clear. Suggest reaching out to Cyber Security department and adding to this sentence.


comment:
On the window that appears when you answer incorrectly, it reads "It is never ok to give anyone at MISO your username or password." Make sure it is clear what is considered a "username". Are employee numbers ("m" numbers) considered usernames? There are instances when employees are asked for their employee number. For example, when calling the NOC to submit a service ticket, or when requesting access to a resource.


comment:
The IT System Recovery Plan Overview (ITS-PN-020) is classified as CIP Confidential and is not posted to the Grid.


comment:
Suggest the following order for the boxes: NERC, CIP Standards, ESP, and then PSP. This is a more logical order.


comment:
Please check with Heather Cassady to verify the accuracy of this slide under CIP Version 5.


comment:
The term "Critical Asset" is also used on this slide in the narration. Verify this term is appropriate for use.


comment:
Verify with Heather Cassady this "Critical Asset" is an appropriate term to use.


comment:
This slide goes by very fast. There is not enough time for the viewer to read the text in the blue box after it appears.


comment:
ITS-OP-001 is titled "User Management Procedures".


comment:
The statement on this slide is not entirely true. The IT System Recovery Plan Overview that is referenced in this module is not available on the Grid as it is a CIP Confidential document.


comment:
So I like the concept of the numbers on the program map, but the numbers don't disappear when the new section slides into view. Can this be fixed?


comment:
Need to remove the "is a half-day" workshop, and change to "is a course for participants that...."


comment:
Remove the words "and a downloadable". Should just be features a classroom session for participants.


comment:
Can you edit the PDF for Tom in the Resources? We need to remove the extra space before the word "Second".


comment:
Self Assessment title should be "Self-Assessment"


comment:
Need to update Jill's title on the pdf pop up.


comment:
Overall Resources comment - can you make sure all the Resources edits were made per the word doc on the actual PDF popups?


comment:
(shown left) do not need to be italicized.


comment:
The congratulations screen gives me the drop down, which isn't present through the rest of the course. Is this correct?


comment:
If I hit the home button after seeing the completion screen, I have the drop down menu bar throughout the course. Is this right?


comment:
PSP Text on slide notes three rooms, but only the borders of two are highlighted in yellow.  The border for operations centers is not highlighted.


comment:
Voiceover states BES Cyber Assets, but slide text uses BES Cyber Systems.


comment:
If the first item is True then I think it needs to have EAP replace with CAP, or have CAP included with EAP.  Users will not be allowed to connect without going through CAP, which in turn goes though an EAP.


comment:
- The Requestor description should not assume the request is for the person entering it.  Often, requestors are entering requests on behalf of others
- I think BAO's and ITO's can be combined - they are both owners (Business and Technical)
- There is no "Implementer" approval.  The implementer is the person who may have to do the work after approvals (or may not be involved at all if automated).  Not a valid role for this training


comment:
- The questions listed, to me, suggest that the system provides a communication portal to ask such questions.  It does not.  
- Start date is irrelevant and would not be asked
- Business Justification (why is this needed) would not be asked of the requestor; the requestor enters it as part of the request.  Confusing.


comment:
There would be no questions for the Implementer - they only perform the work assigned after approvals


comment:
Jane should either be a Manager or a BAO.  "BAO Manager" is not a role, and having Jane be both will be confusing in training.


comment:
Might just be a placeholder, but I clicked the "Access VIA" and was shown the email anyway.


comment:
Some points of confusion...
- "...items that she wants to partially reject."  You can't "partially reject" an item; you can reject individual items in a request
- The wording in this flow suggested to me that I can only reject parts of the request if I use the direct link in the email.  Logging into VIA also allows this action


comment:
This should say "reject some of the items" not "veto some of the line items."  We refer to this as a "line item veto" only as a (clever?) catch phrase to suggest what it does; "veto" should not otherwise be used


comment:
To my earlier point if the parent question is yes then this question appears therefore the fact that it needs to be answered means that electronic copies are being made and the other reason this isn't complete is because the CDC should not document no process necessary- he/she isn't making that decision they are just to document the facts as to why it is no so it is incomplete and incorrect b/c of the additional comment


comment:
Should we add something about The level of risk should be assessed and taken into considered when considering a site


comment:
"Line Item Vetoes" are not only associated with the direct link provided in the email.

"Line Item Vetoes" are not only important to managers, but to BAO's and ITO's as well


comment:
I did not see a reference to which item in the email was actually the direct link to the Request in VIA or an explanation that this bypasses the Request Dashboard


comment:
Though this was called out in last week's document review, there is still a reference to the Email Approval being used for Partial Rejections, which is WRONG.


comment:
While it is good that the approval for Onboarding, Transfers and Terminations have a separate section, the email and the process will look different.

It's odd that it is titled "Other Approval Methods" as that suggests a different method for the same type of approval.  "Approving other request types" might be helpful.  I also recommend that "Approval Methods" be changed to "Access Change Request Approval Methods" or something similar, earlier in the course, to call out that Access Change Requests have their own approval options.


comment:
I'm confused as to why Approvals are in the "Other VIA Functionality" when this is "Other" than...approvals...?  Again, "Other Approval Methods" is not correct.  These are approvals of other types of requests (other than Change Access Requests)


comment:
I'm uncomfortable with the "must" in this sentence. Approvers are NOT required to set a delegate and in many cases they should not.


comment:
"...will not be able to do it for her."  Sounds like Ted can't set the delegate for her, but I think it was intended to say that Ted cannot be her delegate.


comment:
Is this to show Jane that the Delegation Request was successful, or to show Jane how to review her current Delegation setting?  Both are valid but separate functions.


comment:
Should also mention that Jane can view her own profile as well has her direct reports.  Not sure why the word "provisioning" was in there - in this case, we're looking at the existing access which, by definition, has already been provisioned.


comment:
- Jill is a user; she may not have been the requestor
- I think "complete out" was meant to be "complete"
- Isn't "what should have been done?" useless for Jane?  Shouldn't this focus more on the impact to Jill if Jane doesn't approve?
- Who is Jim?!?
- As written, this sounds as if a request is stuck if Jill doesn't approve it.  Actually, the request will generate a reminder prior to the Due Date, and then will escalate to either Jill's manager or to Access Management (both, in reality).  Since the audience here is for Approvers, this seems like an opportunity to train the approvers about not only why they should approve quickly but what will happen if they don't.  

I don't recall seeing any reference to the Due Date of requests in earlier slides


comment:
For option 2, need to add commas after "get in", and "save some data".


comment:
Same comment as JRB, but would like to add that we should change the voiceover to state BES Cyber Systems, which is the NERC definition of ESP


comment:
The first time I 'click the computer" I get this screen - which is great. Then the screen never tells me to click the "approve" or "reject' which is what I think you need me to do so I don't end up in a loop. I suggest clearing up this sequence a bit so the user knows to click approve/reject and why.


comment:
I think there are some issues here again with the click-throughs. It might work better for me when all the videos are in. I click the computer to continue and then I didn't know what to do after the video. Then a few more clicks in random places and I'm here. 

Also, it doesn't make sense to me to have the "personalize your view" in this section if the premise of practice is that she's taking over workflow for somebody on vacation. I would either change the premise of the practice of move the "personalize your view."


comment:
WOW that went way too fast. Also, we definitely need a voiceover. There is much too much on the screen and it's hard to see where the mouse is going and track what to do. If we can slow this down, add a voiceover, and maybe even zoom in or enlarge the mouse, that might be helpful.


comment:
It seems that I still have more work to do but it tells me at the top to click next. Can we hid that text and the next button until I have rejected all of the items and clicked 'ok?"


comment:
Thank you for incorporating 'the right access at the right time" - love that!


comment:
There are 3 different names used in here and unless you remember the names of all the roles - this will be confusing. Maybe we just use Jill's name and if we're not referring to Jill in this example, then we refer to the role instead of their name?


comment:
Incident Handling Section of the policy. ES-ISAC is now E-ISAC(Electricity Information Sharing and Analysis Center)


comment:
One of the first shots of the building - the logo is wrong...


comment:
Can we get the tablet to be a laptop... it's kind of wonky.


comment:
Because the beginning goes so fast, I was unable to read the first slide and it disrupted my place in the animation making it hard to keep up with the information. If we can slow down the audio at the beginning to the pace that was at the end... it would be perfect.


comment:
Sarah has the BEST Betty Rubble nose EVER!!! And I'm in love with Matt. Great noses and love how they're all different.


comment:
Second paragraph, please add a ".".

Let's do a small wording change to second paragraph. "Access to all systems..." Let's reword that sentence: "When accessing MISO systems off site, a secure VPN should be used to connect to the MISO network."


comment:
I'm click the last menu option from the "Customization" scene and it takes me to the first "Deleting Unused Workspace" in the left nav, there are also 2 "Deleting Unused Worskpaces" in the left nav....this is the screen I come to when clicking....
 https://www.dropbox.com/s/b0fb66e1nvr8l5p/Screen%20Shot%202015-10-27%20at%2012.14.23%20PM.png?dl=0


comment:
I imagined a bit more "animation"... So as you mention each kind of operator a new image comes up. Not all three at once...


comment:
Can we have virus written right under the skull? Then if we had a bit more time between each piece of the diagram going red (each going red separately), it looks like the spread of an infection which I think is more impactful.


comment:
I didn't answer this correctly and it let me go on.


comment:
I could not check to see what the correct answer was after I was sent to the last slide after I didn't answer it correctly.

GREAT JOB!!!! This animation is phenomenal!!!! Love it and can't wait to show it to everyone.


comment:
In the current state, I do not feel like this slide accurately and clearly describes our approach to recovery plans under Version 5 of CIP-009. The following is a suggested re-write of this slide: 

"MISO has identified methods to recover its BES Cyber Systems (BCSs) following an event that threatens a BCS, including, but not limited to, disasters, equipment failures, and Cyber Security Incidents. The IT System Recovery Plan Overview (ITS-PN-020) details MISOs approach to Recovery Plans. As assets come into CIP scope, they are associated with an existing Recovery Plan, if applicable, or a new Recovery Plan is documented.

Recovery Plans document the required actions that need to occur in response to: 
"	Hardware failure;
"	Software failure; and
"	Data corruption.

Additionally, Recovery Plans address how information is backed up and then restored following the recovery of an asset.

To ensure business continuity and efficient recovery, the roles and responsibilities of personnel required to implement these plans are documented within the Recovery Plans and other applicable business continuity plans.

Your role in business continuity and recovery:
"	You will be notified and properly trained if you have a role or responsibility within a Recovery Plan.
"	All MISO personnel should be sure to report hardware failures, software failures, data corruption, or any other event affecting the operation of an asset to the ITOC so that a Recovery Plan may be activated, if necessary."


comment:
Is the a way to create a legal language link so that the information doesn't get lost in the help section?


comment:
I don't see 4 hover over states for this image. Should there be?


comment:
Don't kill me, but this hover over activity isn't working for me. Could we just do a new screen with the person's photo, their description, and have them drag and drop the request to the right person?


comment:
Based on another MISO course, let's change the exit part to say:

Click Submit to finish this module and receive credit. (And add a submit button that exits the course)


comment:
Timing is better! The title of the macro is Salesforce Test Macro, but the voiceover says just Test Macro.


comment:
The script says you can see a confirmation message when the macro is applied, but it must have been edited out of the demo because you don't actually see it.


comment:
The script is messed up when it says click NTO Training. It overlaps itself.


comment:
On the first part of this, the workspace page, I would say click the NTO Training WORKSPACE


comment:
Maybe make a bubble pop up on this screen as well saying.. remember, this is to test your skills! We will not be giving you cues. Something similar to that.


comment:
When I went back through this a second time it only showed the last screen shot.


comment:
Change the name of the tool. I believe the decision was Onsite Training Facilitator Guide.


comment:
Add additional button at the bottom called "View List of Activities"


comment:
Is it possible to have a link to the Legal Language info on this main page instead of the Help section?


comment:
In the activity box we need to include the name of activity, materials needed, time required and specific instructions. I will provide spreadsheet with the information for all activities.


comment:
Change the statements under the Objectives to:"Complete the following Hardware Training Overview with your trainees. Skip any hardware component information that does not apply to your configuration.Tell participants they can view photos of the system components and take notes in their Operator Notebooks."


comment:
Modify: "Ask participants to identify and describe the function of the additional components you placed near the instrument." These would be the components that were placed next to the instrument in the Activity instructions.


comment:
Q1 - change answer to "The first three modules mentioned are use for clinical chemistry..."
Q4 - change green rack answer to: "... all configurations except cobas e 602 module only configurations."


comment:
What's Next...
change cobas flashcards to cobas 8000 modular analyzer series flashcards. This is necessary since other cobas platforms now have flashcards.


comment:
Change first bullet:
"Have each trainee practice logging on and off the system."


comment:
Move the info in Q4 to the activity block on previous page.


comment:
There is no text on this screen at the end. May want to check the timeline.


comment:
Is the animation supposed to be a button? i clicked on it at the end and it restarts the animation.


comment:
The Signs of Successful Calibrations looks correct. You do not need a new image as indicated in the spreadsheet you sent on 11/4/2015.


comment:
add the word "I". but I was never responsible for approvals before now.


comment:
For the animations, we need to change the toolbar at the top to be a description of the captivate they are watching.


comment:
Change last sentence to "Let's practice accessing the workflow."


comment:
Remove the "Use the screen below to give it a try!" line.


comment:
I know that I asked for this info to be included in Help but know that I see it, it looks a little strange there.


comment:
Change last sentence to "Now she's ready to learn about other approval methods for termination and onboarding type requests."


comment:
"to a Logged in user"
Is Logged supposed to be capitalized?


comment:
The first requirement is that the software must be installed on a 64-bit Windows Server 2008R2 or Server 2012. This server  . . . [cont. with existing text]


comment:
Please update the text in caption:

Microsoft Silverlight 5.1.3xxx must be installed. Otherwise . . . [cont. with existing text]


comment:
Please update text to be:

You check that no pop-up blockers are enabled since they can cause cobas IT 1000 screens to not display. Jill sees that there are no pop-up blockers enabled, so that is not the issue.

Click X . . .


comment:
Please remove voice reference to Srv_ICA server since that will not be used in the United States. The screen capture will need to be updated as well.


comment:
Please update second paragraph text to be:

Another troubleshooting step is to check that the IT 1000 server is up and running. Communication with the server is not possible when it is offline.


comment:
Please update text to be:

It is important to ensure database backups are offloaded from the server periodically following the hospital's policy. Allowing the backups to exceed the hard disk capacity will cause system failure.


comment:
Please update Server not Communicating to be:

If the server is not communicating properly with the host/LIS, verify the server and host IP address and port they are listening on and contact Roche customer support.


comment:
I think they should click the "Approving other request types" box to be consist with other screens instead of Next.


comment:
Beth - can you give Matt feedback for incorrect answers? When you select an incorrect answer, it automatically goes to the correct one. Can we have them try until they get them right?


comment:
Once the quiz is complete, the learner should go right into the summary.


comment:
Do learners need to be able to read the text Jane types into the box near the end? If so, it might be helpful to use a callout box to show what she wrote.


comment:
Modify note:
Before you get started, tell participants that daily preparation includes reagent management, daily maintenance and calibration and QC.


comment:
Delete bullet point under Demonstrate clicking the Preventive Action button "How you view and print the list".


comment:
Can the image of the Load/Unload list be used as one of the Print Report examples?


comment:
First sentence. Now that Jane has viewed her profile, she wants to search for a specific user.


comment:
Change Jim to Jill in the second answer.


comment:
Delete the first bullet under What's next. This will be moved to be included in the activity above.


comment:
Change "The reagents that   cobas c 502 reagents and cobas c 702 reagents" to "cobas c 502 reagents and cobas c 702 reagents can be loaded while the analyzer is processing the green rack"


comment:
Change "What mode the analyzer goes into when the green rack is finished  Stand By" to "The analyzer goes into Stand By when the green rack is finished."


comment:
change e602 to cobas e 602 module in the bullets under the daily maint table.


comment:
Change "hat you have to perform a full system reset after manual cleaning if the c702 Reagent Manager loading light remains off." to "If the cobas c 702 Reagent Manager loading light remains off after manual cleaning, perform a full system reset."


comment:
Remove the first bullet in the What's Next section since it will be included in the activity box.


comment:
Add ISE module to the list of reagents that are loaded with analyzer is in Stand By.


comment:
Change "What reagents must be at room temperature for 45 minutes before loading: cobas e 602 module reagents" to "Stress that the cobas e 602 module reagents must be at room temperature for 45 minutes before loading."


comment:
Change "When you Review Inventory-once all reagents and consumables are loaded and unloaded and following a Reagent Registration on the cobas c 701 and cobas c 702 modules." to "Review Inventory once all reagents and consumables are loaded and unloaded and following a Reagent Registration on the cobas c 701 and cobas c 702 modules."


comment:
Change"How you know reagents or consumables are still required  item highlighted red, yellow, or purple on the Reagent Status screen" to "Reagents or consumables are still required if the items are highlighted red, yellow, or purple on the Reagent Status screen."


comment:
Add to the sentence below the objectives. "If possible ensure a purple, yellow or red color displays on the System overview screen prior to training."


comment:
Remove the first bullet point in the What's Next section since it will be included in an activity box.


comment:
Add the following to the sentence under the Objectives: "Have examples of the lab's commonly used calibrators and controls."


comment:
Remove "...and controls (Precinorm Universal Plus)." Add another bullet point. "What common controls are used in the lab."


comment:
Need to have example of Cal/QC load list with the areas marked for the facilitator. Similar to the reagent load/unload list.


comment:
In the "Demonstrate the process of loading calibrators and controls..." section add a statement to have the participants refer the chart displayed in their Operator Notebook."


comment:
Remove the first bullet in the What's Next section.


comment:
On the source groups demo at the end when you add sarah smith as a source group it says name the source group and click save. I know we already named it (because I did the demo) but I still found myself looking for where I should name it before I clicked save. I think we should call out that we already name the source group for you, and where that is done, and then that the user clicks save.


comment:
You can scale down Dave a bit to leave more space around him. His head is too close to the copy above.


comment:
I don't remember if you used black or blue checkmark in the previous modules. I used white checkmark on green circle. Might want to make it consistent.


comment:
"Reference Range" text is overlapping the part. You might either reduce the font or increase the image size. Not sure how it works in Storyline with drag & drop.


comment:
"Well done" tfeedback  is too far away from its button. Please move it closer.


comment:
The robot under Rules Fire is pixelated. Can you replace it with better version?


comment:
same low quality with Dave under Review Result.


comment:
Rule Fire shape can be replaced by a pentagon, i think it's different enough but not too dramatic different like the star burst here.


comment:
Review Results can be 2 lines so it doesn't overlap the shape edge.


comment:
Does Storyline have darker purple for Edit Results?


comment:
5 buttons can be moved down a tad to leave more room under instructional text.


comment:
Popup window can be moved to top right corner of the screen shot and longer so it doesn't overlap the button.
Also, you can add arrow or highlight or border to connect the button to its area. At first glance, they are floating around without connections.


comment:
Disregard my edit about highlight the areas, i see that after i click on the buttons.


comment:
the text paragraph appears way after the audio. I think Captivate moved it for you :(


comment:
Text here and the wrap up screen don't look like Imago, can you double check?


comment:
Nevermind, it doesn't restart the animation the second time but i still get the hand cursor.


comment:
Sometimes Storyline changes fonts on you if you're not carful...it drives me crazy...keep an eye in the future when making new text boxes and such to make sure Storyline doesn't do this....happens to me every time...sorry about this.


comment:
We're going to need to update your Slide Masters...I could do it today or early Monday for you, whatever works.


comment:
it's a hand cursor because you can pause it...I'd ignore HT for now.


comment:
I feel like it should be: Click the Next button to continue. "Click" and "Next" should be bold...this should be the same throughout, including on the main menu...we just need to pick a format and stick to it.


comment:
In the filters section where you are selecting regions, there is a cue that shows to click and drag the bar on the right to find the United States, when we aren't the ones clicking it


comment:
In the source groups demo it still isn't clear that we aren't the ones naming the sarah smith source and that this is just done for us in the demo


comment:
Change the title in the header, and the title. It is called "The Case of the Defective Data"


comment:
For Jorge's info, change the last sentence to say "Data Detective" instead of just detective.


comment:
Let's add the text from the design proof. Also, don't we have an image to use here, or no?


comment:
Run a Discover Report should come before the Audit report.


comment:
Please check headers throughout this Design Proof. Many are missing


comment:
Change "detective" to Data Detective in the directions.


comment:
We need to tell them when to click next. When does the text end?


comment:
Header is missing from the top and the one that is there is wrong.


comment:
How will you emphasize the "Use your judgement" statement per the original design proof outline?


comment:
I'm not sure what is supposed to happen here. Is this just a quiz with one right answer? If there are wrong answers, we need wrong answer feedback from Amit


comment:
We need different graphics here for these questions. It should be situational of what is happening on screen. I see that Beth gave you a different iStock graphic in the notes that isn't in this proof.


comment:
can't turn off the help buttons. SHould just be able to click help again and they go away.


comment:
Let's add a final sentence before the directions "This course introduces you to the basics of the system."


comment:
Please update Communication is Key text to be:

After maintenance is performed, full communication issues can occur if Roche is not consulted prior to planned maintenance. Please contact Roche customer support, so that support staff can be on standby and provide support if issue occur.


comment:
These images are all reflective of large institutions. I would recommend finding images of smaller office type buildings to reflect the stand alone research center and practitioner's office that are described later. Buildings that are one, maybe two stories high with a parking lot.


comment:
When partnering with a physician, that is often for direct referrals. Limited in office advertising can occur, but a stand alone research office will most often also truly advertise direct to people, like newspaper and radio. Might reflect that better here.


comment:
Could we get a more welcoming SC this one looks mad and closed


comment:
aren't they both reasons why this is not ok?


comment:
Now if patient files are accessed for research wouldn't the SPI questions have to be answered?  By saying none of the SPI questions need to be asked may be confusing since pt info is being provided by the system?


comment:
Extra character over the word "data" at the end for both situations.


comment:
We need some sort of direction for the user to do after he clicks on Amit.


comment:
This activity needs work. Also I put in the two filled out text boxes in the complete column and it  told me it was wrong. The learner should have to do this until they get it right. Need incorrect feedback.


comment:
I think we need a different example than 08/11/1900. Sure that is most likely not Jorges bday, but it is still complete. Are we looking for complete or incomplete?


comment:
The detective's name is John Smith. Amit's last name is Patel.


comment:
it's still a little confusing when we are clicking and when you are just showing it in the demo. I think you should call out and say "we'll click" if you are clicking or give that box for the user to know they are expected to click.


comment:
There's a message in the lower left of the demoscreen that says "javascript void"


comment:
The description text for the last demo is so much higher than the descriptions for all of the others


comment:
Remove "modular" from the title.  Remove "FES:" from the title.  Can we make all of the buttons the same color?  I'm thinking the blue is what we need here.


comment:
CHange the detective and Amit's last names on their business cards.


comment:
Beth is going to provide new graphics for these screens. Can we force them to get it right before they can click next?


comment:
Add the registration mark after cobas in all instances.  Change "modular analyzer" to "analyzer" in all instances.


comment:
last box on left- ....to make sure that the CRA can verify the available data is complete


comment:
I think we need to add the disclaimer that local and regional scenarios may differ also on screen.


comment:
Love the typing! Can we make the highlight a little more prominent. It's not easy to see.


comment:
1st response feedback. Add the word "is" to the last sentence...It is a....


comment:
Change the take me back in time...they thought it was cheesy.


comment:
It should be how do you respond to John.


comment:
Remove the click here if you're awesome text. This is stuff they thought was too much. :(


comment:
Shouldn't it be John in the question responses too? Isn't Mark the one talking?


comment:
When I came back here to click the 2nd scenario, the header still said Going fishing.


comment:
Do a big sweep for our next boxes. Just put standard text in here even though it's boring. Sorry!


comment:
Who is he sending the message too? Is Mark Sanchez his coworker? The text says "messages" but I think it's only one answer, right?


comment:
Feedback for Mike wanting on hold has a misspelling. Wanted should be waited.


comment:
for the Ouch - let's say it will, instead of it'll so that it translates to non english speakers.


comment:
On my screen the email has some strange spacing for some of the words.


comment:
for the way to go, what does it mean to avoid stick social situations?


comment:
I know this is only DP, but it feels more like Alpha so that's fine since I had a whole script written. What do you think about adding a window to this scene and showing a rocket launching? I'm trying to see how we can tie this module back into the whole space theme like before?


comment:
Check spacing in text.Extra space after customer.


comment:
Do we have a visited state - and can learners go back and replay scenarios if they want?


comment:
Let's say: Annette is an avid social media user, but sometimes posts too much information, or even confidential information. Should....


comment:
Since this is a DP - I think we need to show more on screen when you click the incorrect option! Something should change. For now we can just add a box that explains this over the phone - graphics will change based on their decision or something like this.


comment:
I know you love it, but we probably can't use Scuttlebutt...:(


comment:
Let's say "He is about to go to lunch.....


comment:
Again, I know this is a DP, but I think the message should "ping on" if possible. It's okay to tell them what will happen for DP purposes.....


comment:
Since this is a vignette - we should have this email popup and have the learner interact with it more. Again for DP it's okay to let them know what will happen if you don't have time.


comment:
for the new and forward email I would include examples when selected. Okay to just mock up.


comment:
All of these headers seem off when you move between screens. This one says Sharing Too Much.


comment:
Already provided in google drive.  please let me know if you do not have access


comment:
Are we spelling out the first instance of ISEC and SPI in other courses? I think we decided we would (and Cinzia commented on it as well).


comment:
Should the "Describe why" go before the "Have a conversation"? (Erin thinks this is fine to swap them unless there is a reason not to).


comment:
VO: Discrepancies could cause problems like an audit. Update to say something like "could cause issues with the governmental body that regulates taxes and may result in fines." (I just don't want to use the word audit (since we use that from research purposes) and want to highlight that there is an associated COST sometimes with bad tax filing, just like bad data could cost us a submission and the dollars associated with bringing a drug to market.


comment:
Source documentation pop-up. I think it would be good to call out highlighted areas of this long paragraph. Maybe underline "original records and certified copies of original records" in the first sentence. Then bold or italicize the last sentence?


comment:
Can we darken both of the column headers? The Paper documentation one especially is hard to see.


comment:
I think the wording next to the image on the left needs to be bolded, or called out more specifically in some way. People might skip it and just look at the image.


comment:
I think this probably needs to be changed to eCOA to reference the provider capturing the data in the tablet. eCOA should also be spelled out in the wording (I *think* it is electronic Capture of Assessment?? but someone else needs to verify that). Also, can the image change to like an iPad instead of a laptop?


comment:
There are two instances of "Clinician Notes" referencing the Microsoft Word example I gave. We need that reduced to one and the imagery updated to reflect MICROSOFT WORD, not the Clinician Notes. The Clinician Notes (printed out) ARE source, but the Microsoft Word program is NOT Source.


comment:
Update this page with prior interaction changes.  Also, add to the top text, something like "Remember, these are just some examples to help you understand what may or may not be Source documents."


comment:
Would rephrase NGB comment on last question to: There are 2 ways to report SAEs via an electronic data capture system or fax (usually back-up when electronic case report forms are used). For sites outside of the US (OUS), a CDC must understand if the local affiliate will accept faxed SAE forms and if not, the site must be capable of international faxing. Investigator sites should not be selected if they are unable to use faxing as needed for the trial (either primary or back-up SAE submission method).


comment:
Cinzia had issue with Q3 pop-up (Seeming to refer to sponsor records). Recommend first sentence update to "Records, including the clinical trial data collected at sites, are one of..."


comment:
Q4 pop-up. 2nd sentence, Lilly, not Lilly's.


comment:
Q4 Pop-Up, 2nd sentence. Cinzia commented she wasn't sure if we can say "prefers" I think we can and wouldn't change it, but if others disagree, change "prefers for" to "recommends that".


comment:
Have quality and Cinzia review all the pop-ups and provide suggested language. I pulled these comments directly from a Quality/Source document presentation, so if they want this expounded, need the responsible parties to do this.


comment:
Again, have quality/Cinzia review all the pop-ups and write what they want, since I pulled direct commentary from their prior slides for this.


comment:
Agree with Nancy - in the content I sent over both questions were there with the free text coming up as a f/u to the NO answer on the second question. Need both questions included in this example.


comment:
I'm struggling with the audio being different from the written text.  It's distracting because while I listen to the video, I'm trying to read the text.  I would suggest matching the video with the text as much as possible, especially for non-native English speakers.


comment:
Could we change the pop-up without close the other one?


comment:
I am fine with your comment Nancy, but think if you do that, you have to add a whole lot of education around what levels of risk different scenarios impose and what is/isn't acceptable to the company. If you want to include a "risk statement" might be better to say "CDCs should use judgment based decision principles to determine if any processes at a site could put the trial data at risk" or something more general like that.


comment:
Nancy, I think the PI could really tamper with records at any location, if she is accessing them. I wouldn't think that is a reason this specific process isn't OK, it is more about the location and premature destruction process.


