# Feedback

comment:
Maybe I'm not familiar with the gas market that much. I wonder why we call it "alternative gas market application" instead of "gas market application". When I read this, I thought we refer to alternative fuel other than gas.


comment:
The forward and back buttons are out of alignment


comment:
The forward and back buttons are out of alignmen


comment:
I agree with DE on removing the slide fuel cost competitiveness". Agree with IK that the chart and the lines used to lead to this graphs are not aligned i.e. the word gas market application is confusing as it could mean application segment which leads to my expectation to see the demand growth by segment in the charts. However, The increasing gas demand by region is impactful to highlight that not only the supply increase but the demand does too.


comment:
I agree with CWH comments for clarity in 1st paragraph. Also, would like to suggest reconsidering changing "drive it off the car lot" to something else...cars that are private party sales also depreciate. Not a "must," but worth considering.


comment:
Make sure all ICFs are capitalized: Trial-level ICFs, Site-level ICFS, Master ICFs, Country-level ICFS, etc.


comment:
Thought - Refer to Guaranteed Auto Protection instead of GAP -- especially in this example where the product is being introduced to the member.

Suggestion:  In both employee statements, he mentions "if the vehicle is totaled", could we include "stolen" as well?


comment:
Including a list of all vehicles that "may" be eligible may not be ideal, despite the note to refer to their product card. Rather than listing all possible eligible collateral, consider indicating that "In addition to private passenger autos and trucks, you may be able to offer GAP on other collateral types. Refer to your GAP Program Reference card for eligible collateral types at your financial institution.


comment:
Please change feature to "Waives Deficiency Balance"

On the 2nd benefit statement, I would remove "and not added to any future loans."  Just because a member has to add the deficiency balance to another loan, doesn't mean their credit will get damaged


comment:
I do not like this definition, and it does not match up with the product reference card we advise them to have handy. I do not have a suggested revision...hoping the group can come up with something together that reads better.


comment:
Suggestion regarding the lender's last statement...
"No, GAP enhances your current insurance coverage. Without it, if your vehicle is totaled or stolen, you will be responsible for any balance remaining on your loan after your insurance company settlement. This could impact your credit rating, and your ability to finance your next vehicle."


comment:
Edits for Develop Master Informed consent map:  remove the line "The Develop Master Informed Consent Process begins once the trial-level...." from audio and transcipt. Same process map, first milestone, please use the language provided from Lilly in the word document without the bullets. In the third milestone, in second sentence delete second instance of "site manager" and capitalize Site Manager.


comment:
I do not like to use the terminology "deficiency balance" in instances of customer communication...that is not termininlogy the average consumer is familiar with. Suggest "Helps eliminate responsiblity for remaining balance."  I agree with previous comments, as well.


comment:
PROCESS MAP EDIT Develop Master site informed consent: I never got the next button to move forward.


comment:
The second benefit statement says "family is covered", which I guess they are indirectly.  Perhaps "It provides peace of mind knowing that your loan balance will be protected in the event...


comment:
May be a picky thing, but this profile uses far too many contractions. May change some of the "she's" to "she is" and "she has."


comment:
EDITS FOR PROCESS MAP DEVELOP SITE INFORMED CONSENT: Capitalize Site Manager in first milestone. Do global check to make sure roles are capitalized.


comment:
Third milestone, the last bullet tab it under the third bullet.


comment:
1st statement: change policy to coverage...it is not a policy. And it is not "if something happens to the car." It is specific to "if the vehicle is totaled or stolen during the term of your loan."

2ns statement:  User vehicles do not depreciate "like new vehicles." "Used vehicles continue to depreciate, so it is possible...".  Again, suggest replacing "deficiency" with "remaining loan balance," and adding "totaled" in addition to stolen.

3rd statement: I think "lost" was intended to be "low."


comment:
I am not getting why all of these "Features" would not mean something to this customer based on her profile. one of them do not appear to be profile specific.


comment:
Please add "Totaled" to the feature.

GAP may not "eliminate" all out-of pocket expenses. Suggest "GAP can help eliminate..."

I agree with CWH that the "family protected" benefit isn't the best. Replace as suggested.

I also agree with TW, the instructions of what I am supposed to do here are not clear.


comment:
Can we rephrase the conversation line? I feel  The flow with the previous slide is not good as these 2 become the questions out of the blue.  Is it better to make it like, when is gas to be considered/ offered/ or better than diesel? -> low emission requirement and then create a separate page for the store/transport/maintain quality


comment:
Line 5 of Lilly's edits asks to make the incorrect feedback generic.


comment:
Provide consenting guidance popup, missing a space after first sentence.


comment:
Add the word map after process in first bullet


comment:
Also suggest capitalizing the bulleted sentences in the transcript.


comment:
Suggest separating the directional text from the standard text.


comment:
Third bullet point: You refer to "the site" at the start of the bullet and then refer to "the sites" at the end. Suggest using one or the other.


comment:
CreatingClinPharm Process Map: Check the transcript. I think there is an extra "process" in the third or fourth sentence.


comment:
CreatingClinPharm Process Map, Second Popup, First Bullet: It appears there is an extra space after the first "ICFs".


comment:
CreatingClinPharm, Second Process Map, Third Milestone: "Site Manager" is mentioned twice - should one of the instances be removed? Also, I believe Site Manager should be capitalized.


comment:
CreatingClinPharm, Second Process Map: The Next button would not appear for me on this screen.


comment:
CreatingClinPharm, Third Map, Second Milestone: Site Manager should be capitalized. May want to check all Lilly titles throughout the course to ensure they are capitalized.


comment:
CreatingClinPharm, Third Process Map, Third Milestone: Suggest making the "Once approved..." text not a bullet but keep the "Records..." text as a bullet underneath.


comment:
Just a reminder to double check Lilly titles on this screen and throughout the course to ensure they are capitalized.


comment:
Have we decided on customers rather than borrowers? I am suggesting borrowers.
Change wording to "what most insurance companies say your car is worth" (from what most insurance say your car is worth)


comment:
Transcript - add oxford comma to sentence "In this course...."


comment:
Incorrect Feedback, Second Sentence: Suggest removing "reviews"


comment:
first sentence on-screen - any way to condense it? It is a lot of words. Maybe "The CDIO collaborates with the study teams...to improve/optimize (choose 1)..."


comment:
Provide Necessary Resources Popup, Second Paragraph, First Sentence: Add "the" between "Ensure" and "TPO"


comment:
Agree with KWE.  I am not sure of the origin of this definition but it does not match what we currently use.  I am also personally not comfortable with describing GAP as an "enhancement".


comment:
milestone 1: first sentence super long. Recommend removing "for the trial" from end of first sentence. Plus any other modifications you can make to shorten it up, if any


comment:
first bullet edit "The SRR Rep facilitates the selection..."


comment:
third bullet: change verb tense of determines to determine since the SRR rep + study team is multiple people


comment:
Would suggest using borrowers throughout instead of customers since we could potentially us these modules at banks, credit unions, finance co., etc


comment:
Pls. check with SME on the following. I'm not sure whether it's really matter. 

1.Do we want to include the acceptable range of methane no. In the email, it just mentions about 0 and 100. Maybe it's a good idea to advise the range of good methane no. and any watch out or suggestion to do if it's lower than our products capabilities
 
2.Do we want to mention that pls. contact SAE if need help for fuel analysis? 

3.Do we want to highlight the fact that our genset can handle lower methane no. than competitors.


comment:
If you select "Yes" for the first question, it does not allow you to replay. Suggest adding the replay button to this option as well.


comment:
Ignore my previous comment. I didn't understand how the activity worked. :P


comment:
Maybe an extra space before the first and second sentence in the third paragraph


comment:
couldn't copy edit the top 2-3 roles because they disappeared when I hovered over them


comment:
Pictures in the first and second popups seem blurry. However, if you don't have easy access to new pictures, don't worry about changing them. :)


comment:
study mgr popup, 1st bullet: add "the" after consults


comment:
correct feedback: change "a" to "an" in 1st sentence


comment:
correct feedback: change "a" to "an in last sentence


comment:
transcript: extra space between enrollment and Additionally


comment:
Suggest possibly formatting this question to be like the other two (the description text is purple).


comment:
Popup: Suggest adding "study" before "participants"


comment:
Including specific eligible collateral, max terms and amounts, and coverage limitations as part of this animation is not advisable, as those can vary by client...even vary from what is allowed by their master policy. Really need to stick to generic statements, driving learner to the product cards for specifics.


comment:
Picky item, but please replace "lots" with "a lot."


comment:
I agree with previous comments. Also, example should be auto/truck...not all clients offer GAP on motorcycles.


comment:
The verbiage needs work.  Fore example, "if something happens" needs to be more specific to total loss and theft. And it doesn't cover "any difference," as some differences may be due to exclusions (late fees, interest accrual after loss, overloan, etc.


comment:
Second bullet: add 'is' after Enrollment manager-before the word responsible


comment:
I don't like these graphics at all. Plus I don't like using leica image in there. Were there any other concepts? I can't seem to move the lens.


comment:
Is it possible to change from real people to animation instead of the real images?


comment:
I don't get this guy Carey. It does not relate/translate well. Can we use animation instead of real people?


comment:
Competition - I don't want to use that graphic. We should only compare Leica and Philips.


comment:
I am wondering if this slide should follow the definition slide.  Feels odd going through all the details of the product card before even defining the product.


comment:
I'm sorry, my comments on the previous slide belong here.  Feel the definition slide should come before this one.


comment:
Agree this definition is not practical.  Let's re-define as a group.


comment:
The definition on the Good Job pop-out is good.  Perhaps we go with that.


comment:
We need the offer to have more urgency and a stronger value proposition in the first part.  Also in the second response, we should never have the word "NO" start a sentence.  That is poor professional communication and doesn't build a sense of helpfulness.


comment:
Might be more powerful to state it may eliminate the remaining loan balance which can be stressful to deal with, especially on a vehicle you no longer have.  Need to elicit more feeling and pain points.


comment:
Agree with KWE -- this one needs quite a bit of grammar clean-up. Should sound professional.


comment:
Totally confused by these "features."  None of them are worded in a way that we would want our clients to describe them.  And agree with KWE that there isn't one that stands out.  It took me many tries to choose the correct answers.  Let's come up with some new features that are clear and strong (right or wrong).


comment:
The "features" in the gray boxes are not even features.  Need fixed.  I struggled with the answers on this one too.


comment:
Not sure this is a strong enough concern to use as an example.  There are other more common concerns that would be a better fit for this slide and the previous.


comment:
Confused why they are concerned about the deductible and how that even comes up.  I'm not sure that is the best example of concerns.


comment:
Not sure the 60-day free look is ever an exciting feature.  Wouldn't use this as a best-fit feature in this example.  Perhaps the low cost is a better hot button - it barely affects the payment amount when financed into the loan.


comment:
Can we add slides that are linked by clicking on a qualifying button?  For example, ask them to click on the button of the state your FI is in -- and maybe that links them to a slide that explains the generic basics about the GAP that is in those states.  This would provide for GAP Advantage states to have a blurb about the GAP Advantage benefit.  Of course we'd want them to refer to their product cards for specific LTV %, # missed payments, etc. but we can at least talk about why they are what they are.


comment:
Feels weird to tell them to talk to their Allied rep in a slide.  This is just a basic training.  Hopefully they will be coming to our F2F training and we can chat there. I also like to enable and encourage them to talk to their coaches, but maybe that's just me.


comment:
Agree with all comments.  Needs cleaned up and a more clear answer.


comment:
Still answered it wrong even going through this twice.  We should have stronger responses so it is evident which is best and at the highest level of professional offering.  We want the learners to start off on the right foot with strong examples so they can be confident and have success.  These feel only so-so to me.


comment:
Is there a way to work in a reminder that there are other lean burn genset training modules to look out for?


comment:
I am not in favour of referring to the the classroom training as these sessions are currently not being held on a regular basis.


comment:
When getting the wrong answer the text box states that the user is 'still in the post sale stage' I guess that's the last stage so will never get any further so best to drop the word 'still' from the above sentence.


comment:
If this to be a global module covering NA and ROW then we should show both ranges of products not just NA products


comment:
I didn't have to download the recourse before clicking next, hence I didn't read it until I got the wrong answers, suspect others will do the same


comment:
Comments made by others about explaining why the tools are correct or not correct would be very beneficial and applies to all three customers


comment:
The controller image on this page needs revising, I will send a new image, it is similar but the one shown at the moment does not get fitted to the set.


comment:
The image here needs to be changed for a large genset (QSK95) with perhaps another couple of smaller ones from the current range in the forground


comment:
Remove WWID and associated text/functionality from splash screen.


comment:
change the name of this screen Managing Site Information Process Overview (and menu title)


comment:
Sorry - I didn't notice this until I looked at the "Managing Site Information" course.  On the introduction screen, after the audio narration plays, please have the following text appear on the screen.  This should occur for all courses (will let Leo know).

"Below are the milestones in the Managing Site Information process.  

Please Click(bold) the xxxx (insert first title of milestone - in bold text)milestone (in bold) to learn what happens during the xxx (insert name) process.


comment:
Sorry - I didn't notice this until I looked at the "Managing Site Information" course.  On the introduction screen, after the audio narration plays, please have the following text appear on the screen.  This should occur for all courses (will let Leo know).

"Below are the milestones in the xxx (insert name) process.  

Please Click(bold) the xxxx (insert first title of milestone - in bold text)milestone (in bold) to learn what happens during the xxx (insert name) process.


comment:
in the comment above, 4th sentence, remove Managing Site Information, should be the name of this process (Develop Master Informed Consent).


comment:
design question - what is the significance of part of the icon turning red?  I don't get why 3 of these are checked and the2nd is a double arrow?  are these needed, since the color of the icon indicates which have been "clicked?"


comment:
Consider capitalizing "Marine Market" where possible.


comment:
I need to put a placeholder screen in here for this.


comment:
The blinking icons are obnoxious. I need to change. What do you think about the transcript?


comment:
The font in this entire training course should be considered for change.  The letters are too close to each other within the words and so after reading a slide or two, a person may have issues with focus causing headaches, etc.


comment:
Put the note about repeated activity on the first page so they don't need to continue through all of these screens.


comment:
Need to replace System images with ones with no white background.


comment:
Fix Begin your training icon. Isn't linked currently.


comment:
Need to add titles/sub titles for the competitor bio screens.


comment:
Is it clear to the person taking the course (from this page) that these "Features and Benefits" that they are getting ready to learn about are for the QSK95 Marine or are they for the QSK95?  The prior section was discussing both.
I think title should read "Features and Benefits of the QSK95 Marine".


comment:
This section needs more info, otherwise the client will get stuck in the try again circle of life.


comment:
Change electromagnifier to candle in the directions.


comment:
Need to add notes to this screen and let the learner's advance.


comment:
Need a note to Roche here explaining that if they get less than 80% they will fail and be given resources to help them pass the course. Resources will include the previous blood bank course.


comment:
Please update the QSK95 Marine lower RPM range.
Should be 1500 RPM, not 1400 RPM.


comment:
Change this to "...the next phase in Operation: Reveal. This course focuses on two competitors-Abbott and Grifols."


comment:
"...CBB has an increased need for safe blood..."


comment:
"...recent bat-related infection also drives this need."


comment:
Need to introduce the transcript somewhere.


comment:
Remove the commas in the last sentence between the words "different, and" also between the words "than, a".
Add comma between "traditional, downstream".


comment:
Here's a question for this one: How many assays can labs load on the Panther System at one time? 

Answers: 2, 4, 6, 8 (4 is correct)

Feedback: Labs can only load up to 4 assays on the Panther System at one time.


comment:
"If you want to make a case for Roche's panels, you need to know something about our competitors' panels. Next, you'll see a list of competitor assays and performance metrics. Help me decide which performance metric belongs to each assay."


comment:
Let's remove the ipad. It's too spyish. A standard feedback box will work unless we feel like coming up with something vampirish.


comment:
Here's a question: "How quickly can Abbott customers perform STAT testing?"
Answers: 10-20 minutes, 20-32 minutes, 15-43 minutes (last one is correct. 
Feedback: "At best, Abbott customers can perform STAT testing in 15 minutes, but it could be as long as 43 minutes for some tests."


comment:
I think we can hide the rest of the screens for this activity for DP. We'll write the rest of it at Alpha.


comment:
Would a possible solution to having so much info be to make a bullet point for each chart listing the most important data from it, then have the charts in the resource section?


comment:
We need a note asking whether this is a conversation about competitors (as in Reveal 1 & 2) or a series of questions about this customer (as in the first blood bank course).


comment:
Let's replace with a real Grifols statement: "The Panther system may not always provide random access capability, because only four assays can be loaded at once and requires frequent calibrations."

Pick a few key words as the draggers.


comment:
We need something other than Zorro. He lives in Mexico.


comment:
This should be Barcelona, Spain or just Spain since that's what the clue said.


comment:
In the Note:  
Please change 'Assent' to 'Assent(s)


comment:
Can we add 'required tool' after 'Notification of Approved Records'?


comment:
The Note duplicates the wording immediately above.


comment:
The picture of the pen is covering up part of the word 'master'


comment:
When I clicked on this link, it opened up a new tab to the ICF collaboration site as well as going to the screenshot of the tracking log.


comment:
Title of the tracking log should be bolded


comment:
Add 'required tool' after 'Notification of Approved Records'.


comment:
I understand with the branching that we cannot disable the Next button but I think this could be confusing to users. 
I think we need to amend the wording in the purple bar to something like 'Do not click the Next button. Instead click here to review another revised screen'.


comment:
At Site-level - can we change informs to inform


comment:
Add 'required tool' after the tool title


comment:
The change here is to the tool title in the question and answer, however, to see the answer, user would have to click submit which then takes them to continue button and the next knowledge check.  You can't see the changed answer and then click on the button to go to the next revised screen.


comment:
Is there no way we can have a different summary slide for completion of the revised screens? This doesn't make sense for the abbreviated training on revisions only.


comment:
The other option is to have the end of the revisions course go to the Questions screen rather than the Wrap Up screen.


comment:
This is probably leftover colors from the old course, but Cheryl and Dewi thought the red and green was too Christmas-y. Might not matter with an international audience. Thoughts?


comment:
Does everyone in this audience know what RBSS is? Is that a common acronym or something we use at BLP? We could have it say Operation: REVEAL Blood Screening


comment:
Can we make the background image a hospital? I know we aren't at final graphics here, but it might help get into the set up of the story.


comment:
We switched to blue buttons and icons on the pop-up. Should the green ones of the previous two screens have been blue?


comment:
I remember that she needs to be a Roche Rep to make this work. But would she also be a nurse then?


comment:
Replace this first question with placeholder content. Add a note telling Roche that they can use the menu to navigate to the grading screen to skip the 20 placeholder questions, as that might be annoying.


comment:
Is CBB a common abbreviation for Central Blood Bank?


comment:
"...their assignment focuses on finding Dr. Blut,...."


comment:
We may not want to intro Veinovia times here since we aren't sure it will be the resource for the elearning. It might just be linked as a resource course summary. I don't want to promise something we aren't 100% sure of yet. We may need to chat.


comment:
Can we make the orange bar move faster so there isn't tons of dead space and it goes to the end?
 I know that is nit picky for a DP but I wonder if they will call it out since it is the one they are supposed to be seeing as fully programmed.


comment:
I'm not sure that the photo says 'loan officer' to me.  She's dressed appropriately but it might be better to find a businessman/businesswoman at a desk?


comment:
Need to add the word modular after 8000. The full name is cobas® 8000 modular analyzer series with cobas bolded.


comment:
1st paragraph - And it's value...  it's should be its - no '


comment:
Spacing on of the icons in the Icons section seems a little off.


comment:
Change What's GAP to What is GAP? and What's It's Value to What is GAP's Value or GAP's Value.  Don't like the contractions.


comment:
In the Icon section, change to notifies instead of Notifies in the Roche Diagnostics University Tool description.


comment:
I'm not sure about the photo and how it fits in to a module on GAP.  Maybe it should be a photo of an office with a desk and computer on it or a photo that looks more like a bank/credit union?  Note - on a previous slide I indicated I didn't like all the contractions.  In this case I don't mind Let's.  It just seemed awkward in the previous situation.  I think saying Let us see... in this situation would be awkward, so the contraction works.  Hope that makes sense.


comment:
In the blue header it says 'What's GAP?' and down below it says 'What is GAP'.  'What is GAP' is better.  The one in the blue header should be changed to match.


comment:
Add module after cobas c 502, cobas c 702 and cobas e 801 for 1st bullet answer.


comment:
Should the color of the text directions match the color of the logo?


comment:
Let's choose an age for Lakeisha instead of saying she's around an age.  How about Lakeisha is 25 and has been out of college for a few years.  Do we need the sentence about her making all the decisions?  If we want to call attention to the fact that she's single, maybe we can just add that to the sentence about her age?  Lakeisha is single and 25... or add it to the following paragraph.  She's single and is pretty sure....?


comment:
The speech bubbles load very quickly.  Maybe they can be slowed down so it's more consistent with actual conversation?


comment:
Question 4 - change cobas 8000 analyzer to cobas 8000 modular analzyer series with cobas bolded.


comment:
change volumes in 1st bullet, 3rd subbullet to the following:
SmpCln 1 - 2000 µL
SysClean - 2000 µL
Activator - 2000 µL


comment:
In the first sentence - consent should have a capital C in the name of the Master process map.


comment:
Remove . after ISE module in 1st bullet>2nd subbullet


comment:
Add change to the following in the activity:
Unload and Load Reagents for ISE module
Unload and Load Reagents and Consumables  cobas c 502 module CellCln1 (NaOH-D)
Perform Reagent Detergent Volume Reset-lSE 1 IS and cobas c 502 module Cell Cln1


comment:
Change question 6 to "On which modules do you prime reagents?" Remove two since 3 modules are listed as the answer.


comment:
Why does the first bullet state if a Master ICF was not developed?  A site-level ICF would be created whether or not a Master ICF was created.


comment:
Statement under objectives is not correct. Change to "Complete the following training with your group. Tell participants to take notes in their checklists."


comment:
Statement under Objectives needs to be modified. Please change to "Complete the following training with your group. Tell participants to take notes in their checklists."


comment:
Please change the statement under Objectives to "Complete the following training with your group. Tell participants to take notes in their checklists."


comment:
Ignore my edit regarding the statement. I meant to record the edit for the Daily Maintenance page.


comment:
Remove . in sub bullets 2 and 3 in the 2nd bullet.


comment:
Change statement under Objectives to "Complete the following training with your group. Tell participants to take notes in their checklists."


comment:
Can we put 'if applicable' after regulatory authorities? Not all RAs require ICFs to be submitted.
The second sentence of that bullet then needs a clarifier - it may be approved internally prior to submission.  
Second bullet - Confirms that any requested changes meet Lilly, ICH GCP and local requirements.


comment:
The photo, while fine on the previous slide, is backward here so she's driving from the wrong side of the car.  May need to choose a different photo.  First paragraph - agreed on the contraction.  Amber IS a single mom...  I think it could also use an 'a' before daughter.  ...with an infant son and a daughter in elementary school.  I'm okay with the contraction in the first sentence of the second paragraph but think that she should have 'a lot' of questions instead of lots.  The second sentence could just be 'She found a reliable used car in her price range that she's interested in purchasing.


comment:
Why is the second bullet talking about translation of trial-level consent documents?


comment:
change cobas e-flow process to cobas e flow process and bold cobas and e in the last bullet of "Demonstrate how to manually order and cancel calibrations and explain".


comment:
Would suggest to amend the last bullet to: Creates standard translations if translations are needed after the ICF has been approved.  Communication is in the next milestone.


comment:
change cobas e-flow to cobas e flow with cobas and e bolded.


comment:
Can we add a clarifier to the first bullet:
If Lilly rather than the site submitted the ICFs to.........


comment:
For Back Up and Delete Data and Back Up and Delete Print History, there seems to be extra space. There is more space above them than the other topics on the page.


comment:
The footprint pop up covers the continue instructions.


comment:
Do we need a note that the images will be updated to take off Hologic? I see the instrument is rebranded but the pop ups aren't yet.


comment:
Change section header in the blue to What is GAP's Value or GAP's Value - whatever was decided upon earlier.


comment:
Was this course always in this order? It seems weird to have the background and purpose of ICFs after we have talked about the master and site ICF processes....


comment:
Can we hide these and just say the activity repeats for Abbott?


comment:
The wording in the purple box is not accurate.  In some countries, it would be the master (country-level) ICF that is submitted to the RA/ERB and which they could request changes to.


comment:
Question 4 - change used QC details to Used QC details for consistency.


comment:
Second bullet.  Can we add 'if applicable' after Regulatory Authorities?  Not all countries require submission of ICFs to the RA.


comment:
With the changes to how the processes are represented in the full course, I think we may need to look at the order of slides - the flow felt disjointed to me.


comment:
Ha, I'm dumb but I was looking for the envelope. I just thought this was a white box.


comment:
At the conclusion this screen still says welcome.


comment:
We need to reorder the menu so that the 4 categories here are the main topics and everything else falls as a sub and sub-sub category.


comment:
In chart for e 801 cleaning - Change Liquid Level Sensors Length of nozzles to Length of sensors.


comment:
You are talking about what Leanne sent for the design, right? Agreed.


comment:
Change "how does it work" to "how does GAP work"
Change "it's" to "its" where necessary...considering removing its' to "what is the value of GAP"

Consider removing all contractions


comment:
Agree with all - consider removing all contractions to keep it professional; How Does GAP Work? What is the Value of GAP?
Rather than show a catastrophic photo of a car accident (which frightens borrowers against purchasing, consider a tree on the car from a storm, or perhaps a car with less damage, which could still be deemed a total loss)


comment:
Agree KWE!  Otherwise, I like the interactive exercise...


comment:
"LaKeisha is around 25" - change to LaKeisha is 25"
LaKeisha  (and other borrowers) do not tend to use vernacular such as "secondary insurance" (it is the first I am hearing anyone think such) - perhaps change it to "I believe I already have this type of coverage through my insurance agent"


comment:
LaKeisha  (and other borrowers) do not tend to use vernacular such as "secondary insurance" (it is the first I am hearing anyone think such) - perhaps change it to "I believe I already have this type of coverage through my insurance agent"


comment:
Agree with all...contraction overload (I personally find them unprofessional)
"Now that Amber is on her own, she has lots of questions" - change to "Now that Amber is on her own, she has a lot of questions"


comment:
Features for Amber - please add to option #2 "if the car is deemed a total loss or if it is stolen"


comment:
HA, agreed. I'm stuck in the circle of try again! I got confused if I was looking at 1 question on a loop or if I was doing question 2 yet....


comment:
Benefits for Amber - unsure how to complete this exercise as I tried all 4 and they were incorrect...unable to move to the next screen


comment:
The screen after the clue is revealed might be a good time to add, if you need a blood break, go ahead. You'll want to be fresh for the next section...


comment:
Add a note that the guru game isn't ready yet.


comment:
Update cobas e 801 Liquid Level Sensors How? to Length of sensors.


comment:
after verbal intro and you click on "R&R Strategy Completed", it places a red check mark on the next milestone of "R&R Master Content Completed".  this is not logical as the learner has not completed that milestone yet.


comment:
same issue as prev screen...when you click on "R&R Master Content Completed", it places a red check mark on the next milestone of "R&R Country-specific  Content Completed".  this is not logical as the learner has not completed that milestone yet.


comment:
when you hover over the "R&R Country-specific Content Completed" box to continue, there are words overlaying each other and appearing garbled


comment:
same issue with red checkmark appearing on next milestone before its actually completed.


comment:
same issue with red check mark appearing prior to completion of milestone


comment:
should the first link actually take you to BWL map?  it currently does not but the other 2 links do take learner to specific document.


comment:
In the planner, under Saturday, it should match the actual agenda which is "Write Your Story"?.


comment:
These statements need to be in the video per our discussion last time.


comment:
The title instruction doesn't match the actual content below. We need to change this opening section.


comment:
Proposed change - "The Service Support sub-function is globally-connected to help customers by answering inquiries quickly and providing solutions."


comment:
It should be "Service Technical Training" in the title box button.


comment:
In the title instruction, should it be "how you fit into the organization" or "function"?


comment:
It should be "Service Technical Training".


comment:
Should we say "disappointing experience" up front? It sets up a negative tone from the beginning.


comment:
"It is Thursday: time to talk about...." - this does NOT match the content on Thursday which is Customers are Priority. Need to change.


comment:
Consider adding a statistic instead of using the words "a lot".  Did you know that the average new car will depreciates about 30% in its first year.  And it's value continues....


comment:
Instead of asking "have you considered GAP?"  replace with "How familiar are you with GAP?"


comment:
Confusing slide.  Instructions are not clear.


comment:
The Exit icons do not match from the screen to the Menu.


comment:
I thought we discussed this before, but some clients will not have speakers available to them. Can we have something they click on if they don't have sound where it will provide text of what is being said?


comment:
Resources - including your product card. We will need to provide a link to iQQ where the learner can access their specific product card. Would provide link along with instructions on where to find it.


comment:
Do not put periods at the end of bullets unless they are complete sentences


comment:
I thought there were comments on this earlier, but I don't see them now. We should not say ..."problem with traditional insurance coverage" It isn't a problem with auto insurance... could we say, helps them recognize how GAP can provide value to them? Where they may need GAP?


comment:
I suggest we stay away from using year for vehicle if possible... this could potentially date the materials quicker. Could we say...decided to trade in her 8 year old vehicle for a new SUV....or something like that?


comment:
When you click the back arrow, you go forward


comment:
On the pop-outs, maybe specify that the user needs to click the forward arrow to continue?


comment:
I don't like the word "enhance" to describe its relationship to insurance. It is not an insurance product. I'd prefer something like "supplements" instead.


comment:
Another instance of the "back" arrow moving forward. If the intent is not to allow to go back, should remove the back arrow or fix.


comment:
Another instance of back arrow moving presentation forward.


comment:
The "correct" answers need to tie directly to information discussed in previous slides if truly using this as a test of understanding of the value. This might already be the intent, but thought I'd mention.


comment:
Just my preference, but to limit clicks, this screen should be OK to have a "click here to exit course" button instead of having to go to the menu. Or, automatically exit the course when the cert is printed.


comment:
This page is missing the ID number and version


comment:
The feedback tool wouldn't open on the opening screen. Edits for that screen: Transcript button not working. Add line "Below are the names..." above the instruction text.


comment:
In second sentence remove dash before qualification.


comment:
First sentence:  We have been receiving many question about the other types of change forms (CT Material, Local Lab and EMR) since these are new yet not seen in the TF system which is causing confusion.  Could we add the following in () after site processes?  (e.g., change in CT Material destruction)


comment:
Here I would suggest What's it's Value, before "How Does it work".  My sense is that lenders want to know the "Why" before the "How"


comment:
to my earlier comment I think we should add one of the other types of changes because CDCs and COPMs think they only have the PI & Location change forms available and since that is what we know that seems to be all we are including in our training-just a thought otherwise it looks to the learner we only have the same forms as before PI, Location & Trial change forms


comment:
In order to fully examine this phase I would have to see the feature and benefits for each scenario.


comment:
We must stress that this is broad definition of eligible collateral and that the lender needs to check program card for specific information on their FI's GAP program


comment:
since we use destruction of CT material later in the module can we add a different example in ()?  like (e.g. implementation of EMR for clinical research)


comment:
the "Visit another revised screen" disappears when you click on the milestone descriptions,  need to somehow make it so it people can see it.


comment:
update text in purple button based on what we did for the other branched course


comment:
I don't think appropriateness is the right word here.  It is just to ensure that the new PI is qualified by education, training and experience


comment:
When you hit the next button you get sent into the whole course.  I think the next button needs removed if you have already taken course


comment:
Visit another revised screen ends up going behind the lady when you open up the boxes.  The next button should not appear if you are just reviewing changes


comment:
Need to update this with same exit language as the other branching course.


comment:
Same issue that when you open the boxes, the see next revised screen is hidden and the next button should not be available when you have already taken course


comment:
Why is the button called different changes - is this in existing course?  We should use something like common types of changes?


comment:
It is not transferred to IMPACT - that implies it is systematically transferred.  I would take this all out and say that required site information must be entered into IMPACT.


comment:
when I didn't click on the "I have completed the course before" I still saw the "Visit another revised screen" button, which I shouldn't see for the full course.


comment:
none of the options is correct - feedback needs to be corrected  (Plan for clinical trial production) to show this is the correct option


comment:
none of the feedback from the options shows a correct response.  need to change the feedback on "Ship Lab kits to sites" to give feedback on this as the correct response.


comment:
the feedback on the correct response (which now reads as incorrect) should read: You selected the correct (incorrect after 2nd wrong try) response! Shipping Lab Kits is not a key task for the Enrollment Manager in this process.  Delete the rest of the feedback.


comment:
Feedback for the correct (or 2nd incorrect try) should read "Correct" or Incorrect" (2nd incorrect try) Planning for clinical trial production is a key task in the process.  Delete the 2nd sentence.


comment:
menu buttons got mis-aligned... stupid SL :(


comment:
couple things: i was not able to add feedback to the first screen in this module with the new process map.

for that one: i was unable to access CC. you also need to change the icon in the buttons to grayscale just on the disabled state.


comment:
on return to this screen, after you have already completed it, aren't we making Next and the first milestone active?


comment:
Per the process walkthrough draft, there is missing text after the first sentence. Please add this text, "These plans must be documented."


comment:
move instructions to be right after the text, not all the way at bottom


comment:
correction to added text - These plans should be (not must be) documented.


comment:
Probably not a surprise to you but the correct hotspot is off on this one as well.


comment:
I would suggest to mention that the list showed is not a restrictive list Study manager will notify to other groups and may consult other functions also.


comment:
2nd bullet: Suggestion: Site Mgr. processes, obtains and manages approvals/notifications from required.... 
NOT always an approval is necessary and only a notification is sent to ERBs or Competent Authority


comment:
Responsible for On-Site Activities, is this the CRA? I think we need to clarify.


comment:
For MQO, I suggest: The MQO representative is consulted by Study team throughout...


comment:
I understand Erin is the CRA. She would not be ensuing Lilly IMPACT has the information. The information migrates from CTMS and Lilly site manager ensure the information is in IMPACT


comment:
need to remove red icons for the new purple ones


comment:
extra space in 6th line before "logging" maybe


comment:
suggest removing "then" in "If I complete these tasks..." sentence


comment:
based on edit in line 14, do we need feasibility on here either?


comment:
Change directions to say Click > to continue.


comment:
Nice to Have - can we take a screen shot from each of the videos and insert them? Or at least change those boxes somehow so it's a little clearer their images?


comment:
the text edits didn't get made to this page. It also needs a 4th popup per slide 8 in script.


comment:
can we add a play button so it looks more like the placeholder we used in Pap Attack? (See Your Mission screen http://bottomlineperformance.com/clients/Ventana/CervicalCancer/PapAttack/DesignProof/story.html)


comment:
These popups need to be a lot bigger - needs to fit 4-5 bullets. If possible, can the region you clicked on stay highlighted.


comment:
change checks to some other visited state - maybe gray?


comment:
can you make it so the image stretches the full page? it looks odd with the 1/4" of white on the right and left.


comment:
I don't love the blue arrows. I don't think we need those on the menu since there's a visited state.


comment:
big 50% inaccurate should fade in last - right now it appears before text.


comment:
click next instructions like the other one


comment:
click next instructions like the otehr one


comment:
3rd bullet, The Enrollment Manager...works with(subject-verb agreement)


comment:
4th bullet -  I think this is the first use of PDO, if so need to spell out as "Primary Data Owner (PDO)"


comment:
the correction above from must to should is in the audio transcript


comment:
The following is the description/information for each of the date fields (No further info beyond this is necessary):



Investment Date:
Investment Date indicates the date the project was started or is programmed to start; equivalent to the date from the Project Start Form. 

The year from Investment Date will become the beginning from the Prior Years timeline. 


US LD:
US LD is the launch date for the US. 

The OnePager will generate a 10 year timeline following the Prior Years and starting to count from the earliest LD year whether from the US or CE.


CE LD:
CE LD is the launch date for the EMEA. 

The OnePager will generate a 10 year timeline following the Prior Years starting to count from the earliest LD year whether from the US or CE.


comment:
Please leave blank the ASP, Units and Sales for 2018 NAM so that they match the Business Case (NAM has no sales in 2018)


comment:
To elaborate on the empty space for NAM 2018; 
Yes, it's ok to leave it empty on the official SPMT =)


comment:
Please make the Sales numbers on the background look in the following format (which is the actual format of the OnePager):

2019
6,049,643	

2020
9,533,335	

2021
13,718,838	

2022
16,328,076	

2023
18,657,793


comment:
Once the excercise is completed, 
Please erase the Red text that says "The OP field is required" on year 2021, you can erase it by just pasting a square of the same gray color on top of it.
Tnx!


comment:
Please remove this question, as nothing happens if they do not assess the risks correctly on the OnePager. 

However, please keep the explanation of assesing the risks along with the IBL.

Risks are actually assesed into greater detail during the Business Review.


comment:
Well done!
This question does apply in this section,
Tnx!


comment:
Just remove the "adding APAC" scenario, please


comment:
Instead of the "adding missing APAC", please just add a text box saying something like:

"If you still need to enter more data into the OnePager, you can always save your progress and return later"


comment:
Instead of the excercise, show this view as something like this:

"NOTE: Under the P&L Impact tab, you can access and edit the region information you entered previously by clicking on <View P&L Values>"

Tnx!


comment:
Regarding IMPACT close out visit date, it´s important to check how it will be populated. In my understand the final version of the  business process for data exchange between sCMTS and IMPACT has not been finalized yet


comment:
enrollment is randomization to treatment or receipt of first treatment and is defined in the protocol.  Please update the first bullet so that it states "...pause screening, enrollment, and/or randomization..."


comment:
Since the box is mostly empty for "impact of change communicated milestone" it almost looks like something is missing.  Can the box be made smaller or the text repositioned to help?


comment:
I think "site related" should be hyphenated.  Appears twice in the "Trial-Level or Site Change Activities Completed" screen


comment:
I struggle with the title, "Trial-Level or Site Change Activities Completed"  Is this page for site changes at the Trial-Level and/or Site-Level?  If so, the title needs to change to include all of that, it will be long and wordy, but otherwise, it isn't comprehensive or clear.


comment:
Per the process walkthrough draft, insert the last sentence, "After all of the site close-out activities are performed, the site is officially closed"


comment:
3rd sentence after comment, "...all site early termination activities.."


comment:
The first sentence in the draft process walkthrough is missing - it's general enough that I think we can leave in - check with Laura.   The sentence reads, "This process begins when an active site is to be closed out."


comment:
1st bullet - change "discusses" to discuss"


comment:
Site Selected Popup: Suggest adding a comma after "qualified sites"


comment:
Suggest checking that Lilly titles are capitalized throughout the course.


comment:
Suggest unbolding and not underlining the period after "judgement based decision making framework"


comment:
Third Bullet: Suggest adding "the" before "clinical planning"


comment:
Final paragraph: Suggest changing "patients" to "study participants" and doing a global search to ensure patients does not appear anywhere else.


comment:
Last Text Box, Third Bullet: Suggest adding "the" before "clinical planning"


comment:
Should "they are" be "it is" in the first sentence?


comment:
Last Sentence in red popup: Suggest changing "patients" to "study participants"


comment:
in the audio, the script reads "we" must, should it be you must?


comment:
Apologies in advance if this is a stupid question: The size of the screen is really big - I have to scroll up/down to see the header/progress bar. Is that just my browser setting? Does this meet size specs we have for ncaa?


comment:
How does everyone else feel about the intro? I'm not sure what the client reaction will be, but I think it kicks this course off with a "cool" vibe that alleviates fear that this was gonna be a snoozer. I vote to leave it and see what they think!


comment:
Question: Does this activity impact the meter at all? My first instinct is that I don't think it should, but wanted to confirm.


comment:
Assuming the meter is not affected, let's force the user to re-do this activity until all are correct. (These are critical stats) If any answers are red, it would just reset this screen. Only an "all-green" screen would have the option to continue back to the menu.


comment:
Error: I got the first seven wrong, and when I returned to the menu screen to start 14.8, the diploma was back to center - I'm guessing because it ran out of room?


comment:
Question for the team: Should there be any "Penalty" associated with getting a certain number wrong??? This course is intended to be a reference/resource for learning about the sections of the bylaw, but it feels weird to totally tank and have no consequence...


comment:
...perhaps in lieu of a "penalty" along the way, we could indicate which were answered right/wrong by changing the blue check mark to a green check/red X? Michelle, would that make this menu screen explode? :)


comment:
From the feedback screen, when I click the dropdown "Menu," and then click "menu" within the drop down, it doesn't take me back to the binder screen. If that's a limitation of the storyline menu, let's put a button on the feedback screens so they don't have to mess with the dropdown.


comment:
...or maybe it's broken. Now even when I'm on a different screen, when I click "menu" it takes me back to the fdbk screen.


comment:
Title text should match icon - R&R Strategy Completed (d is missing)


comment:
I'm not sure of the purpose of the red part of the icons.  Is it supposed to show progress?  or what I should click on next?  I find the red highlight and the inconsistent use of the check marks confusing.


comment:
for the R&R Strategy Completed milestone, last sentence, change recommend to recommended.


comment:
1st bullet - the SRR Representative facilitates...


comment:
re: Carrie's 2nd comment - I had the same issue


comment:
Please change the Platform name to be "6800/8800" only.


comment:
In this step we also have 2 Site Mgr: CRAs and Lilly Site Mgr, I think we do need to mention both.


comment:
I think we should move this up to after "What is Informed Consent"


comment:
Per Tera's comment on the process walkthrough, the text should change to:
The milestones contained with the Finalize and Manage Informed Consent Content process are provided below.  

Click on the ICF Decisions Made milestone to begin learning more about the process.


comment:
Per Suzie's comment in the Process Walkthrough Word doc, use CRP/CRS/CP instead of CP.


comment:
Was is Tera's decision to no longer include the Gather & Prepare Trial-Specific Informed Consent process in this course?


comment:
Add a new 1st sentence to cover the decision gateway on whether or not Master ICFs are needed:
When a trial is being conducted at more than one site within a country, master consent documents, including country-level ICFs, addendum ICFs, and assents, may be needed. The master documents help ensure all ICFs created at the site level within the country will meet all country-specific requirements. 
If the Site Manager determines that country-level consent documents are required, follow the Develop Master Informed Consent process.


comment:
Say Trial-level ICF Writer, instead of writer to be consistent with the map


comment:
1st bullet, 1st sentence:
- The Trial-level ICF Writer begins the development of the trial-level ICFs if ICFs are needed at the trial-level, for example if the trial is taking place in more than one country.


comment:
2nd bullet: I would add "as applicable" after Master and/or site-level ICFs are developed, as for example a Master ICF may not be developed for ClinPharm trials


comment:
Audio: add the the last sentence:
"... and is followed when a trial is being conducted at more than one site within a country."


comment:
Agree with Sandy, remove "if a Master ICF was not developed".


comment:
Last bullet say: Site-Level Informed Consent Tracking Log as this is a quality document


comment:
Last bullet, replace "it" by ICF amendments


comment:
1st incorrect feedback: MQO Representative (capital R)


comment:
incorrect feedback: I would just have one and say Not quite. Try again.


comment:
Course number and version are missing:
Course 9156949 
Version 2


comment:
Remove text in footer "Competition Workshop: Blood bank" or replace it with Operation: REVEAL RBSS - Abbott and Grifols


comment:
Actually, just replace by Operation: REVEAL RBSS - Abbott and Grifols


comment:
Roche Blood Safety Solutions, not Bloodbank Safety


comment:
Use exact same characters as from the Consultative selling training


comment:
I don't understand why the button says "Open Files". Could you maybe replace the text with something more straight forward like "Continue"?


comment:
Veinovia Times competitor dossier must absolutely not be available online without protection.
This should link to an internal Roche resource.


comment:
For customer types, please use content from previous training.


comment:
Users should be directed to the consultative selling training and the rbss.roche.com intranet


comment:
Please gray out the text box for the following fields:

LPN Number
PPN Number
Portfolio Domain
Project Code


comment:
the flow of the following 3 screens is awkward.  On this screen (ICF Levels), the last thing said is to look at the different processes, but then we go to Addendum and Assents.  I think that is b/c this terminology is used in the processes, however, without any explanation it feels disjointed.  at the end of this screen or at the beginning of the next one, I would add something like (wordsmith as needed):  Before we explore the processes, let's look at additional documents related to the ICF, that may be created as part of these processes.


comment:
Question for Susie: Since this is the first time we use "CP" in the course, should it be spelled out?


comment:
the first sentence is really long - suggest breaking into two sentences...

Site-level informed consent forms, including Site-level addendum ICFs and assents, are generally required when a trial is being conducted in very few locations and theres no need for a Trial- or Country-level ICF.  Site level-ICFs are also required (confirm that this is required with Susie) when a trial is being conducted at multiple locations with different ERBs and requirements.


comment:
in the "Develop Master and Site Informed Consent course, we took out the text "if a Master ICF was not developed" b/c it implied that this was the only time when a Site-Level ICF would be developed.  Q for Susie - is this the case for Clinpharm too?


comment:
This is a minor change request...each of the milestones begin with "During this milestone..." can we find different ways to introduce the content in each milestone, some examples could be: The key activities in this milestone are... The main focus of this milestone... etc.


comment:
I think the first bullet should be the 2nd sentence in the introductory text for this milestone, not a separate bullet.  Confirm with Susie.


comment:
last bullet, "...how to apply it"?  What is the "it" that is being referred to? Need to be more specific.


comment:
So I did see the "not quite try again" but only when I clicked on the first 1st option.  When I came back and clicked on the 2nd option (1st response) I got the wordier incorrect response.


comment:
I entered values and Pressed Enter to finish but nothing happened


comment:
I might have missed it but I did not see the icon in the training deck


comment:
Seems like the Kind of Disruption option and its abbreviation are both "earlier obsolescence"


comment:
Please change the sentence of "This kind of disruption will cause problems like earlier obsolescence" 

To instead say:

"This kind of disruption could potentially cause the assay to become obsolete earlier"

Keep the Kind of Disruption Abbreviation as:
"Earlier Obsolescence"


comment:
Need a better image for this intro page, perhaps the system view with a couple of sets and switchgear etc all linked up


comment:
small test change - bullet 5 ...point in the evolution...


comment:
Is there anyway we can try and make the office feel more like a Cummins building, maybe the colour scheme or similar, do we have any good shots of the new Indy office area that we can use or some artist impressions of the new COB designs that work


comment:
something like the left hand half of this image would possibly work well in the title slide, or something similar


comment:
I don't see the benefit of the hover over the i to bring up a small pop up then a click to expand. the middle hover doesn't add anything to the experience


comment:
wasn't able to deselect the first answer when I tried to bu the others you can


comment:
Like this but would be good if perhaps there was an image behind the text to emphasise the item, rather than just text on a white box


comment:
sorry, same comment as before with the two step reveal. seems like an extra step for no gain


comment:
I know these are placeholder images but they seem lost on the page and the layout of the images doesn't add much to a new viewer who doesn't understand that the three items all link through the controller.


comment:
I believe the Genset controller is possibly the sum of all parts, think the centre item should have another name that better identifies it.


comment:
nice activity, may be good if once complete the images came together on a genset as the control. Failing that it could at least grow to fill the available space


comment:
this conversation has speech from Penny but no speech from colleague just the big white box, surely he needs to speak as well


comment:
Like this exercise, one question though, is there a similar resource to flashcards for those from the digital age - eg electronic post it's or similar that people may relate to better?


comment:
Who is Penny talking to? is she talking to me the learner or to herself. In some sections she asks a colleague for help but there seems to be something missing, maybe its the manager working on her development plan and Paralleling is something she needs to add to her skillset and these topics are things the manager sets Penny to learn, then Penny can feedback to the manger whilst relating it to the hospital project.


comment:
Is there anyway we can make this intro pic have any ref to Marine, eg a vessel in the background or similar.


comment:
Jacques looks a little to excited in this screen


comment:
Per your comment we need the right icons, I believe there are stock cummins icons for these benefits


comment:
Would be good to not only do the comparison but explain why it is important. Also should place a date at which point the data was correct


comment:
This 95 looks a lot different to the one at the beginning, I don't remember the grey blocks on top, it needs to match as otherwise you are left asking why is this one different


comment:
Remove the last sentence "No other blood system or virology..." This may not be true at some point.


comment:
Reword to 

"If you consider the varying media types supported by the cobas(R) 6800/8800 Systems,"


comment:
In the question, change varying media types to various sample types (to be consistent with the pop up box for the correct answer)


comment:
add just before the ? (not considering positive and negative controls)


comment:
Pop up for Throat and Rectal swabs 

change "does not accept throat or rectal swabs" to "is not validated for use with throat or rectal swabs"


comment:
Please change "Purple Fever is appearing" to "Purple Fever is spreading"


comment:
Please change "prepare a Business Review" to "prepare a Proposal"


comment:
Please add before the second paragraph the following lines:

The Business Case contains crucial information to fill the SPMT.


comment:
Edit: We dont need the second abbreviation excercise, just leave earlier obsolescence


comment:
Please start the text bubble with the following text:

The Risks Scale "High, Medium, Low" is translated to a numerical scale of "10, 5, 1" respectively for the Tableau Portfolio Dashboards.


comment:
Please replace the left hand button to:

"By skipping the Value Creation tab, your project will be excluded from several Tableau Portfolio Dashboards."


comment:
Please replace the right button to:

"If you skip the Value Creation tab you can always talk through it at the Business Review."


comment:
Why doesn't the voice over say - when the decision has been made to close out a site like the text?


comment:
In the first bullet point under sites closed take out IMPACT.


comment:
There are still two buttons - one for responsible for on=site activity and sponsor level though they don't seem to work any more.  Should they be gone now? Why did we combine the text?


comment:
I think that we can change wording now because the monitoring map is up and they don't call them site managers they call them monitors.  I think we should call the site focused manager a monitor now.


comment:
I think we should say that the monitor and the site managers responsible for sponsor level activities work together.  We can actually separate out the monitor from the site managers (CDCs and the SA).  Should make one a site manager for sponsor level activties and make the other one the monitor.


comment:
We should change this person to the monitor


comment:
The how will we provide ongoing care instructions is not correct.  We don't have to provide ongoing care instructions.  I would change to should ongoing care instructions....


comment:
change decision log master list to study decision log.  That is the name in the TMF


comment:
menu appear with hamburger icon, horizontal box to see assets


comment:
remove triangles, increase title text size, allied sol'ns logo in corner can be removed since it's been on the first screen


comment:
Change text to:
During this training course, I will walk you through the process for completing the business review templates at various stages of a product development cycle in preparation for your business review meeting


comment:
Change to:
As you can see here, the Business Review process involves six phases. It begins with your proposal for a new product proposal and ends when you have launched the product launches (LD). In this course, we'll tackle the phases two at a time.


comment:
Change to:
As an IPM with Roche, I know how important proper preparations are for a successful business review. That the foundation of my summary needs to be based on facts and assumptions are transparent because here accuracy isn't a variable


comment:
I'll guide you through the templates so you can be successful at your future business reviews!


comment:
Change to:
As we speak, a new strain of Purple Fever is spreading around the world, and you must prepare for a business review for the new Purple Fever assay. To begin, let's start by reviewing what information we need to gather from other functions.


comment:
Marketing change to Market Intelligence: Hey, I'm Bill from MI. I provide information on market overview, segmentation, and market opportunity as well as competitive analysis.


comment:
Hi, I'm Rob from Research and Development (R&D), and I am responsible for product concept. I also support resource planning for required skill sets.


comment:
IBLs: Change Commercial Inc. to Commercial, including: Reimbursement, R&D, Manufacturing, and Legal


comment:
Regions: We provide feedback on the sales assumptions and ASPs at DO and the 10 year sales forecast at LD.


comment:
Change to:
It's important to know what information is needed from each function when completing your business case and preparing for your business review presentation. Now it's time to review the order and purpose of the business phases.


comment:
Change LD to:
The final phase of the business review process is the Launch Decision phase. This this time, we are clear on the product developed and it's intended use and now want to answer: Are we ready to launch the product?


comment:
Change to:
Great job! We won't review all of the supporting templates for each phase in great detail; instead we'll focus on those template slides that require more explanation. You will also have an opportunity to practice using these slides.


comment:
Change to:
Knowing what questions to answer early on is what helped you get approval to pursue Purple Fever assay! As you prepare for DG, you will need to continue to refine your case - this includes updating the marketing assessment waterfall slide.  (Delete: The Waterfall slide plays an important role in telling your account story.)


comment:
Change to: 
At Proposal, you know the Total Potential Market by region. Since this is an assay, the values are represented as the number of patients (or donations for blood screening) in millions. If it was an instrument, the values would reflect  the number of tests instead.

You also know the Total Addressed and Competitor Market.  As the project progresses, you need to identify changes in the market that will change the original assumptions.


comment:
Add After EMEA:
First study the waterfall at Proposal, then answer the question correctly for how this new information changes the waterfall at DG.


comment:
On point 3, I think we need to change the reference to "three" key competitors to "two", because the only competitors we're looking at are CAT and MTU, right?


comment:
I don't see the added value of entering the numbers again in the think.cell sheet. Remove


comment:
We need a summary slide like this to show the impact of the changes at DG but the think.cell was confusing. Please just show the changes here and remove that slide.


comment:
Delete slides 3.13, 3.14, 3.15. This is not needed


comment:
For the Time To Results Table, can you put the Number of Tests column first. This will make it easier to read


comment:
In order to fill  out the recipe questions for scenario 1, the trainee would also need the process times for the p 480. We had this resource for CT/NG & HPV launch and could leverage it but the information for SurePath should be removed since its only used for HPV.

We would need to specify in the scenario that the samples are urine and swab sample (i.e. not PreservCyt/ThinPrep) since the p 480 resource has process times for various specimen types.


comment:
to my last point, change to

The lab needs to process 200 samples collected in cobas(R) PCR Media for CT/NG


comment:
Change pop-up to
and hands-on time of ~33 minutes (including 3 minutes for cobas p 480 plus 30 minutes for cobas(R) 6800 System)


comment:
Remove "Assume all 85 samples are processed during the same run" from pop-up. This should actually be in the scenario description instead.


comment:
Change to 
The lab needs to process 85 samples collected in cobas(R) PCR Media for CT/NG.


comment:
Scenario 3
Roche to confirm correct answer:

Correct answer is "Load all samples at the same time"


comment:
Number 3 is confusing. Reword to 

CT/NG and TV/MG use _______ Negative Control Kit, however ______ Negative Controls will be required when processing CT/NG and TV/MG during the same run since each assay requires its own set of controls.

First blank "the same"
Second blank "duplicate"
Wrong answers "target specific", "omni NHP"


comment:
The LIS needs to send the _______ to the cobas(R) 6800 System as part of the test order since _______ and meatal swab samples require a different processing volume than _______ and PreservCyt samples.

Blank 1: Sample type
Blank 2: Urine
Blank 3: Vaginal Swab
Wrong Answer: Urethral Swab
Wrong Answer: SurePath


comment:
A woven swab is used to collect a vaginal swab or meatal swab sample...


comment:
for woven and flocked swab, combine into 1 question. Change wording to

What are the hands-on tasks required for swab specimens collected and transported in cobas PCR Media?
(Decap the sample)


comment:
Resources can include those that are also displayed in the recipe book plus one other:

Claims vs competition
Processing time chart for c6800 and c8800 system
p 480 and manual processing time for pre-analytics
TV/MG assay design - I will send you a file for this.


comment:
Trichomonas vaginalis and Mycoplasma genitalium should both be italicized when spelled out.


comment:
Change to 
Rhonda noticed a change to vaginal discharge but feels...


comment:
add to correct answer:

STIs can cause complications during pregnancy so Rhonda should be even more concerned.


comment:
Reword the Not a good question pop up to make less wordy
(While we offer HSV 1 & 2 on the cobas(R) 4800 System)
Capitalize Omni Utility Channel


comment:
All infection types should be italicized throughput training (e.g. M. hominis, Mycoplasma genitalium, Ureaplasma...)


comment:
Correct branding (add "s" to Systems)

Change justified to justify


comment:
Change e.g. TV to e.g. HSV 1 & 2

(this must be a carryover from CT/NG)


comment:
It looks like the feedback I provided during Alpha for the pop-ups got mixed up.

So the feedback after "Good Question" is actually the updated language for the "not so good question" based on my feedback from Alpha. If you use this updated feedback, you can ignore my last comment.


comment:
The Good Question pop-up needs corrected feedback. Can you leverage the same language we used for CT/NG for this scenario?


comment:
Pop-up language for correct statement reads oddly.

Just end the sentence after cobas(R) TV/MG (remove to avoid self-validating...)

(keep the note in parentheses with asterix)


comment:
For the correct answer, reword

"the lab can just load reagent cassettes as needed"


comment:
Pierceable cap pop up

change the last part of the last sentence to "volumes are low, the lab might perceive pierceable caps as an advantage"


comment:
change i.g. to i.e. in the parentheses for pop-up in Decent Question


comment:
For Great Start pop-up 
change last sentence slightly to read

significantly versus their current solution using m2000 for CT/NG plus home brew tests for TV and MG.


comment:
Not sure why Hologic has been changed to Grifols?


comment:
BD Max throughput is 96 tests in an 8 hour shift


comment:
Cepheid

Change to "It depends on the size of the system. One GeneXpert Module processes ~ 5 TV results per 8 hour shift" Sorry, no IVD Test for MG!


comment:
For Hologic

"We believe we have the best performing TV test for female patients since we are RNA-based and were first to market..."


comment:
Hologic logo and name in text seems to be changed to Grifols in multiple places


comment:
Patrice will need to provide the links for the resources section This will include

TV and MG Disease Overview
cobas(R) TV/MG Overview
Competitor Overviews - Hologic, BD, Cepheid, Abbott


comment:
2nd bullet: spell out ERB as it's the 1st use in the course I believe: Ethics Review Boards (ERBs).


comment:
5th bullet: last part of the sentence: should say study participants instead of participants I believe


comment:
Depending on what we decide for the Roles and Responsiblities screen, the second answer option may need to change to "Site Monitor".


comment:
Same comment, may need to change to Site Monitor


comment:
the sentence in the bullet for the milestone is really long and hard to read. any way to break it up?


comment:
remove comma in the second sentence of Mark's first speech bubble


comment:
is the body text the right color here? It looks like it's the same color as the directions


comment:
2nd paragraph - extra space between first and second sentence


comment:
answer choices - is Impact supposed to be all caps? I think it was earlier in the course


comment:
the answer choices "Sales and Marketing..." is not parallel with the other choices


comment:
ok, I'm drawing a line on the capitalization here. I'd remove the caps for study participant and clinical trial here since we haven't capitalized them globally


comment:
This is being picky.... could you make the text not as wide so the word "on" isn't hovering over her hand? THANK YOU!


comment:
Replace icon with one without the red. I believe Matt sent them yesterday. Also, add a checkmark after the user clicks the milestone. See Matt's example.


comment:
Per Sandy's request to remove audio and text about the process start and end, let's change the opening text and audio to "The Recruit Study Participants and Manage Enrollment process involves partnering with the sites to recruit, consent and retain study participants and manage enrollment throughout the trial." I took that directly from the process map so hopefully they will be good with it.


comment:
Let's send Sara's and Mark's suggestions to Sandy and Sophie for confirmation. I'd just send the word document and reference page 2.


comment:
Replace icon that doesn't have red in it and add checkmark.


comment:
Per edits in word process map doc - change the world "aliging" to "managing" in first bullet.


comment:
COMPLIMENT ALERT: You did an awesome job of capitalizing all the roles!


comment:
Remove all drop shadows from cutout people.


comment:
Opening line "During this milestone.." remove the "last" before "visit"


comment:
Agree with Beth. Also remove drop shadow


comment:
Did we get the updated resources we need? If we need more information we can add it to the note to Sandy and Sophie.


comment:
Remove the "How much will it cost to produce" slide. This no longer makes sense as we are not doing the drag-drop of the COGS


comment:
Change to:
To have a successful business review, your data must be consistent and accurate throughout the presentation. For example, the ASP slide at DI/DO should contain the same elements as noted in the customer requirements and main player differentiation slides.


comment:
Delete: Remember that, depending on what part of the business you are in, your total market will be made up of different components. 
Move: If you need a refresher on the different market definitions, click the Help icon. Slide 3.5


comment:
Change to:
Knowing the questions a slide answers helps to understand the message it should convey. Take a moment not to identify the critical question(s) that the Competitive Pricing slide answers.


comment:
Change to:
The Competitive Pricing slide represents the ASP competitive landscape for RMD products and the competition. Now it's your turn to plot your ASP for Purple Fever assay.


comment:
Change to:
Great work! You've used your customer requirements and main player differentiation data to visually support where your product, Purple Fever, is in relation to the competition.


comment:
Change to:
Now let's look at how to determine the COGS Margin for your assay.


comment:
Replace "Pass" for "Approval":

Change the paragraph to say:

Congrats! Your project has been approved to proceed. Prior to the next Business Review you will need to change the Project Phase and update the OnePager data.

Remember, to complete a OnePager for a Business Review the requirements are:

-To have an updated Business Case aligned with Finance.
-The OnePager must match the data presented at the Business Review.


comment:
Please change the Learning Agent dialog to:

Next time you have to update your OnePager, you will need to follow the instructions corresponding to one of the following scenarios.


comment:
Transcript information should be more prominently displayed. Maybe highlight icon and put in a separate line


comment:
Please add the following text in the Learning Agent dialog:

"Click the + New Project button to begin creating a new OnePager!"

Plz make bold "+ New Project button"


comment:
I will provide you with the images and landmark point locations for each item.


comment:
Could we have a scanner (ie barcode kind of scanner) instead of the "electromagnifier" ? This would fit better with the bloodbank theme


comment:
Please change the Learning Agent to say the following:

"It's time to fill in all the information required for your new project. Notice that when you create a new OnePager the Project Phase will begin at "Proposal" by default"


comment:
Please add the following to the Learning Agent dialog:

"To find more information about each of these fields click the Help Icon (insert icon pic)"


comment:
The associate should be offering to provide insights about their current pain points so the Roche rep can better understand Veinovia CBB's needs


comment:
Please add to the Learning Agent dialog:

"Great job! Remember, only create one OnePager per project. Once a OnePager has been created, it cannot be deleted!

Click on the Create New Project button to move forward!"

Make "Create New Project button" bold


comment:
Please add the following to the Learning Agent dialog:

"To find the Investment Date, US LD, and CE LD dates, use the Purple Fever Business Case" <+ insert the business case icon>


comment:
Future trainings will not be in Spain.
Could we use a different clue. Related to Veinovia city or to a location in the blood bank or a congress etc...


comment:
Could you tell us more about this video and what it would include ?


comment:
See previous comment. Screen should be independent of training being done in Barcelona or somewhere else (eg. for the other regions).


comment:
Additional resources on competition should be added here as well. Eg. CMP page, page for RMS, etc...


comment:
This is a good slide. 

Please also insert this slide between the slide where you have to click on the Market Attractiveness button and the slide with the Market Attractivness Excercises


comment:
Just to confirm, 
After this slide, please insert the Help Slide that has the other Learning Agent talking about completing the Market Attractiveness section.


comment:
Please change the excersie so that NAM and EMEA have errors on Market Growth, and cut out from the picture the columns for LATAM, APAC and Total.

Zoom in the new version of the Market Attractiveness table so that the numbers and text are bigger. 
I will also send a pic as support.


comment:
Please add the following as part of the Learning Agent dialog:

"Click on the incorrect data on the Market Attractiveness section"

Please make bold "incorrect data"


comment:
Please add the following to the Learning Agent dialog:

"To save your progress and continue, click on the Save Changes button"

Please make bold "Save Changes button"


comment:
Please include the Learning Agent in this slide too.
He should have this excercise instructions as dialog:

"Now lets enter the Protential Disruptor information. 

Review the Business Case data, then drag the correct data about disruptions to the correct cells"


comment:
Please add the following to the Learning Agent dialog:

"Click on the Create New P&L button to start completing the P&L section"

Please make bold "Create New P&L button"


comment:
Please add the Learning Agent to this slide with the following dialog:

"Drag the correct values for ASP and Units Sold to their corresponding year.

Remember to use the Purple Fever Business Case to find this information!" <+insert business case icon here>


comment:
Please add the following to the Learning Agent Dialog:

"Excellent work. We'll enter the sales data for EMEA next. Remember to save your progress!"


comment:
We need to make the numbers and letters bigger, 
For this, we should cut out the years that do not take part of the excercise" 
I will provide a new pic for this section too


comment:
Please make bold "Business Case" in the Learning Agent dialog


comment:
Will provide a new picture for this excercise


comment:
Please add the following at the end of the Learning Agent dialog:

"Save your progress to continue"


comment:
I would change of which to manage to from which to manage


comment:
For the first bullet point would say site enrollment commitments


comment:
For the study manager I would say I work with any of the other enrollment managers (as they are enrollment managers themselves)


comment:
I would say:  I work with the site managers working on activating the sites and the other enrollment managers.


comment:
I think the end of the first sentence needs fixed.  It is dangling.


comment:
Tried to click on the upper left double arrows to access the topic menu and I only see up and down arrows.


comment:
Resources page - the link to the guidebook goes to the Select and Manage Sites collab site--check with Sophie to see if this should link directly to guidebook page?


comment:
Possibly recommending distracted driving by thinking about the presentation and not focusing on the driving?


comment:
Easy Access means to a technician/supervisor the Access Levels A,B,C D, R so perhaps we need to elaborate on Easy access to repair facilities  or what exactly you mean.


comment:
Day Friday is excellent, this reinforces what we state in Orientation


comment:
Please replace "Let's look under the Risks tab now" with the following:

"Click on the Risks tab  button to continue."

Please make "Risks tab button" bold.


comment:
Please make the R&D risk to be Medium. 

Also make it more explicit on the text that the R&D Risk is Medium "R&D Risk is relatively Medium..."


comment:
After answering the excercise, please have the Learning Agent dialog to be the following:

"The Risks Scale "High, Medium, Low" is translated to a numerical scale of "10, 5, 1" respectively for the Tableau Portfolio Dashboards. As you can see, the risks for the Purple Fever assay give a total risk score of 8."


comment:
Please add the following to the last dialog of the Learning Agent:

"Click Save Changes to save the risks for Purple Fever and continue to the next section"

Please make "Save Changes" bold


comment:
Please change the order of the slides so that this question comes after completing the Value Creation excercise.


comment:
Please make "Value Creation section" bold


comment:
Please add another line on the Finance Business Case textbox for the following:

Investment Date:
6/15/2016


comment:
Letters and numbers are too small, we need to zoom in for this excercise as well. It is ok to cut out the PLR2 and PLR4 columns from the Table. 

We will provide a new picture for this.


comment:
Please add to the Learning Agent dialog the following:

"Use the Save Changes button to save the Value Creation data and continue"


comment:
I agree this is confusing.  I think that the only valid answer is plan for clinical trial production. The last one is part of a map that we call so that is confusing.  Maybe only list the first three options?


comment:
There is a Typo on the NPV with Sunk Costs:
Please replace "2525" with 2025.


comment:
Want to get feedback from SMEs as to if they think that the wording in red is clear.


comment:
In addition, we will also provide word document with the new text with the desired format.


comment:
Please change the Quick Reports on Data text to the following:

"With the SPMT OnePager database the Portfolio Team can select parts of the data to quickly create reports available to our business community for any emerging tasks."


comment:
Please replace "Peer Review" for "Business Review"


comment:
Please correct the "your" typo at the end:

"...any questions you have!"


comment:
Was confused where to click to proceed.
I kept clicking on "Click > to continue" at the right bottom. Then realised it's the > at the top right


comment:
Suggestion - Since the goal of pap or RCCP is not to accurately diagnose Cx Cancer, change title of the scoring from "accurate diagnosis" to "Cx Ca Screening Accuracy" or "Screening Accuracy" The full spelling of Cervical Cancer can be in the mouse-over description.  Other team member suggestions may come-up with a better title.


comment:
change to a  french European names

Change country to France


comment:
Change to Expectations:  Dr Moody does not seem overly interested in changing his current cervical cancer screening method, however he has a few minutes in his busy schedule and agreed to talk with you.


comment:
Change quote, "Why change from the standard of care for Cervical cancer screening?  Pap Cytology works well in my lab and for my OBGYN clients."


comment:
Instructions should be more specific, "Ask only the best questions........"


comment:
I would change the title in:
REVEAL RBSS
AGAINSt 
ABBOTT & Grifols


comment:
Can the transition for first to second tune be changed more gradually


comment:
What does it mean with on board extraction? Aliquoting from the primary tube?


comment:
Details of features and explanation has to be revised


comment:
This part is essential to to consultative selling.
Ask a series of questions to understand the real needs of this customer.
Best questions to ask to identify the need and in which segment this customer is


comment:
Clue symbol is the same as the previous one?


comment:
Resources has to be updated with uploaded documents on basecamp


comment:
I suggest to remove or reword the last sentence. It is too easy to say that a right site selection leads to getting the medicine they need. Many other factors influence that.


comment:
Feasibility is also a very important step in the site selection process. I would add this here.


comment:
double map icon (one purple, one grayed) for #3 milestone button -- R&R Country-specific...


comment:
not sure if i messed up by clicking in and out of the tab, but i think the replay button came up early.


comment:
not sure what happened, but see if the button for the first person at the top extends all the way to end of timeline. it disappeared


comment:
again, maybe im clicking off the screen or something and the slide restarts -- thus messing up the replay triggering. but that and the click next instructions came on early.


comment:
Under Site-Level ICFs, seems like the last sentence "...Site-Level ICFs are developed after the master ICFs are approved." conflicts with the 1st sentence


comment:
respond to stm comment: confirm the sentence is correct


comment:
"The master documents help ensure all ICFs created at the site level within the country will meet all country-specific requirements" sentence is incorrect.  For US, different states may have their own requirements.  Suggest to change to: "The master documents help align the protocol specific language and procedures and within the country-specific requirements."


comment:
Please add CPA as one of the ICF Reviewer.  The CPA role is to review the quality of the draft ICF.


comment:
Suggest to modify the CPA approval to "The CPA approves non-substantive changes to the protocol-specific elements, site information and compensation.  Non-substantive changes is defined as a change not differs from the original meaning."


comment:
Can we have the person as the "Study/Site Manager"?  I think this is consistent with the content in the Reviewer's section


comment:
For the Master ICF Developed section, suggest the following:  "Depending on the study team plan, the Master ICF may be developed by the CPA, Site Manager, or the TPO using the Lilly approved ICF Template."


comment:
suggest the following for bullet #2:  "Confirms that any changes requested by the external parties undergoing ICF Quality Review and Lilly internal approval.  CRP/CP/CRS approves changes related to the risk text.  MQR approves changes related to ICH GCP, Lilly legal text.  CPA approves other non-substantive required text.  I will email you a diagram which CP finds it very helpful.  Is there anyway to include it or create a supplement document for reference?  thank you


comment:
Agree with stm and here is my suggestion:  
Clear communication to the TPO/Site Manager is critical when ICF amendment is required.
- rationale for the ICF amendment
- timeline and responsibilities on regulatory authorities and ERB submission
- sponsor instruction on the timeline and guidance for all current, past, or future study participants


comment:
Can it be consistent on the naming regarding hypens and capitals, i.e. Trial-Level, Country-Level, Site-Level.


comment:
Agree with SV.  Instead of saying "In addition to the ICF,..." Suggest to say, "ICF process includes ICF Addendum and Assent."


comment:
If we use CRP/CRS/CP, then we do not need to spell out.  Thank you


comment:
I wonder if we should make this slide more generic so that this slide can re-used for Clinpharm.  I think we can say the site evaluator works with the appropriate parties to ensure that of the qualified site.  I think calling out trial planner and COM is very late phase focused.  Can we be more generic - is that ok?


comment:
1) suggest to move some of the content from the ICF Finalization section up to the ICF Decisions Made.
2) 1st bullet point:  provide example to explain what "identifies the ICFs necessary the trial means" such as when to develop the Trial-Level ICF, Country-Level ICF, Site-Level ICF.
Trial-Level:  2 countries sharing the same IRB; i.e. US and Canada sites.  Suggest to use TCED if more than 2 countries.
Country-Level/Master ICF: multiple sites within 1 country (i.e. US) use either the Central or the Local IRBs
Site-Level:  single site per country or multiple sites using the same IRB.


comment:
Do not add feasibility as it is not in this map.  It is in Lesli's Schmitz's map.  

Also, I would change order of things the site evaluator does.  I would put follow-up items done at the end.


comment:
It is not clear to me the intent of the ICFs Finalized?


comment:
We can make it clearer that the site evaluator is responsible for these tasks in the identify, evaluate, and select site process.


comment:
Should we take off confidentiality agreements as they may not be stored in TF in the near future?  I think so


comment:
This slide is helpful in explaining what is the Master ICF.  The ICF process is the same for the Trial-level, the Country-Level, and the Site-Level though.


comment:
The pull down button on the far left to move to different sections doesn't appear to be working


comment:
ICF tracking log is not a required document.  It is the best practice. However, it is important that quality review include the ICF version.


comment:
Should we also say that the business defined site manager provides site selection updates to the study team?  That is a new step in the process that maybe we want to highlight?


comment:
I'm turned off by the term "Pap cytology is a flawed, 70-year old standard of care.  Too many women's lives were saved by this technology to call it flawed.  Maybe we could re-write to say "Pap cytology has reached the limits of its usefulness...since better, alternative technologies are now readily available, use of this outdated approach poses a threat to women's health"


comment:
I think we need to be clear about where in the screening strategy Pap is, and how it underperforms i.e. for first line screening, lacks sensitivity, for triage in HPV Primary Screening, doesn't stratify disease as well as CINtec PLUS does. I think we're trying to simplify, but first need to acknowledge the different screening scenarios where Pap shows up


comment:
lower right click to continue confusing since active


comment:
circling/ moving pin icons are confusing, like you are waiting for something to load. If motion was desired to indicate where to click (active) then it should be constrained to unlocked customer only?


comment:
Cool idea, maybe this shows content in thumbnail icons with description I am guessing?


comment:
Consider change wording to HPV "reflex" testing on ASC-US (not "triage") since this is standard syntax


comment:
A gynecologist would not "diagnose" patients, more appropriate "I trust my pap results and use HPV testing only when it is needed on positive pap result"


comment:
Nice look. Review specifics for highlighting the 3 underline phrases for accuracy, for example the single word "colposcopy" isn't to my perception very impactful or new information (example: how often do you receive normal colposcopy and biopsy results...). I do like that you have been specific to how many (3) phrases to highlight.


comment:
cool pop up "rats you stole me sale again"


comment:
For bad question "has your lab told you that pap cytology is not the most accurate..." consider adding a note to describe why we should "not ask that question at all" eg. insulted his current protocol. And/ or maybe share a better way to ask this, eg "what are your thoughts on new clinical data where HPV screening may be sensitive front-line, with cytology as part of triage algorithm?"


comment:
consider rephrase question, I was a little confused until I read the answer. You were trying to understand his management algorithm for re-testing women - or- how his screening algorithm varied by age?


comment:
I would consider the 30 and above important information, since women under 30 are being potentially missed. Also, the word colposcopy or colposcopy for biospy as stand alone without qualifying reason eg. HSIL, doesn't make sense as important. The importance is WHEN they colpo, not if. Eg. some send every ASC-US or greater pap to colpo = over treatment.


comment:
Love the good bad questions, maybe in instructions specifically say "be sure to ask only good questions, since bad questions will result in lost sales dollars"


comment:
For pick the product, this is typically HPV front line with Pap reflex aka "primary screen" or with reflex to CINtec PLUS cytology. Rarely would you expect to position have CINtec Plus front line (at least to a gynecologist), but it is an option to discuss. This is because the gynecologist controls the ordering of tests, and often the staining (CINtec PLUS) is performed by the cytotech/ pathologist (eg. Gyn may not even be privy to this option)


comment:
I like the final outcome page - what I would consider is making the number of "accurately diagnosed"(wrong word, eg accurately managed?) women relative to something, such as ___ more women than with pap cytology alone for a reference point. Also, it could read ___ more cases of pre-cancer caught sooner


comment:
Should there be an instruction about the fact that there's a sequence to follow, and completing each customer type unlocks a next one?


comment:
I think Leanne is supposed to be a "pathologist" for her profession


comment:
Replace the middle right question with, "Do you ever lose women to follow-up when repeat pap testing is required?


comment:
After choosing clues, and submitting , can we also include hints to the learner of what they could use in a follow-up sales call?  such as a specific  Brochure or presentation that explains why the Roche product , in this case, CINtec PLUS can help resolve the implication of loosing women to follow-up testing?


comment:
Rephrase the top left question, "How do you manage women who have ASC-US and LSIL Cytology results."  Keep it simple......This is a fact finding question.


comment:
Rephrase the Doc's answer: "It depends on age, but for women 30 and over, we follow-up ASC-US results with a repeat Pap in 6 months to one year, and we recommend colposcopy for women 25 and older with LSIL  results"


comment:
The 2 important clues are:  we follow-up ASC-US results with a repeat Pap in 6 months to one year  and    we recommend colposcopy for women 25 and older with LSIL  results.    Clues,  It depends on age and Women over 30  are not important


comment:
After submitting clues, provide hits to what the Sale rep should consider using in the sales call.......CINtec PLUS brochure thumbnail link and supporting publications and one pager summary (the pub and one page thumbnail links should be overlapping....and when the learner mouses over each a description pops up.    (we can discuss this idea in more detail during the review call)


comment:
Rephrase middle left question,  "How do you address womens cervical cancer screening needs when Pap cytology is known to miss cervical disease"


comment:
Provide hint here or a "teaching moment"  on how to better ask such a question........a link to "our Story" module where this is addressed.....(We can discuss more on the call)


comment:
Rephrase the Doc's answer to:  "That happens all the time, but we always recommend colposcopy for these women to make sure we they do not have underlying precancerous disease."


comment:
Ignore last Rephrase -  USE this one instead, "It is common.  We always recommend colposcopy for these women to make sure we they do not have underlying precancerous disease.  It often seems like there are a number of negative biopsies on these women."


comment:
Good clues to highlight:  "We always recommend colposcopy for these women to make sure we they do not have underlying precancerous disease. and  "It often seems like there are a number of negative biopsies with these women."     For a bad clue, Please add back in .......We've always done it that way" into the doc's response


comment:
Rephrase top right question, "How often do you receive negative biopsy results from women who had an ASC-US or LSIL pap result"


comment:
Rephrase lower right question: "How do your clinicians deal with the fact that Pap Cytology is an inaccurate test? "


comment:
Replace doc's negative response, "We have been using pap cytology for a very long time, and it works for my clinicians....you are wasting my time, I have patients to see.  Good Day!"


comment:
Similar hint, "Learning moment"  used for the other bad question, link out to "our Story" content, where we approach the weaknesses of pap cytology in a tactful way with the doc.


comment:
After submitting clues, provide hints to the publications and brochures to use in a follow-up call.......CINtec PLUS brochure thumbnail link, associates Publication and onePager Summary thumbnail links, with brief mouse-over explanations.  (I can explain more on our review call)


comment:
Rephrase lower left question:  "How does HPV reflex testing work for you in your lab?"


comment:
Replace the doc's answer with, "It seems to work well for women with ASC-US cytology results, and helps identify women with underlying CIN3 disease.  However, many HPV+ women with ASC-US cytology results often have negative biopsy results.


comment:
good Clue= However, many HPV+ women with ASC-US cytology results often have negative biopsy results.

Bad clue (not a good clue) = It seems to work well for women with ASC-US cytology results


comment:
After submitting clue (same suggestion for the other good questions)  -  provide hints for the learner of the CINtec PLUS brochures and Publications to use in the next sales call.  

Provide thumbnail links to the CINtec PLUS Brochure and associated Publications/one page summary thumbnail links.


comment:
Replace the 3 descriptions with:

Because this product is used as a TRIAGE test for cervical cancer screening.

Because this product can be used as a PRIMARY cervical cancer screening test.  

Because this product can be used with H & E staining to DIAGNOSE cervical disease.


comment:
Replace the txt on the right in green with -  "Thats right, CINtec PLUS Cytology will enhances the performance of pap cytology for Dr Moody by more accurately triaging women who would benefit most with colposcopy, thus limiting over treatment of women who do not need colposcopy."


comment:
This screen should be titled,"Follow-up sales call preparation"


comment:
Re-word, "Select the tools you wish to use...." TO "Select the tools and marketing materials that you will use in your next sales call with Dr Moody (or whoever   Will provide you with a list of correct Publications for each sales call / customer.


comment:
Wentzensen 2012 study with one-pager summary, Schmidt EEMAPS 2011 Study with one-pager summary, Bergeron 2015 Study with one-pager and the incorrect publications (as I asked in previous answer fields, have these studies associated with the cooresponding one-page summary with a mouse-over description.  The learner can still choose the correct publications to reference and use in the sales call......also include the CINtec PLUS Brochure and CINtec PLUS ppt presentation (currently being developed)   This is a global edit for how this screen is being re-formatted.


comment:
"You should use the CINtec PLUS Cytology brochure and PPT presentation, and data references from the Wentzensen 2012 Study, Bergeron PALMS 2015 study, Schmidt EMMAPS 2011 Study in the sales call. Now choose the right positioning......."  This is a global edit relative to the format for the other sales call scenarios


comment:
Replace the middle positioning statement with, "The CINtec® PLUS Cytology test improves the performance of the pap cytology screening.  It empowers pathologists and clinicians to resolve ASC-US and LSIL cytology results, so they can be certain they are recommending follow-up or intervention only for those patients who would benefit.  How about we schedule an evaluation in your laboratory to test your ASC-US / LSIL samples?


comment:
Not sure if Ms. Diagnosis is working as is........maybe we can associate Ms Diagnosis as a competitor sales rep...... Maybe in this screen, the learner is prompted to provide a competitive vendor from a drop down list, or default if no choice is made for a competitor........This way, the learner is competing with another sales rep in the game, named Ms Diagnosis.  The messaging around Ms Diagnosis can change accordingly, like "she is a competitor rep from company X trying to prevent you from growing your business with products from the Roche Cervical Cancer Portfolio."    This is just a suggestion at this point but I think it should work, so we can keep Ms Diagnosis in proper context.....we should discuss this on the review call.


comment:
to a country using co-testing besides the US........will consider Thailand, or Germany, but need to validate with my colleagues in Pleasanton, please advise. 
    
Remember, this learning module is not intended for the US affiliates at this time.


comment:
One of the good questions, "How do you manage women who have NILM Cytology but HPV Positive results?  

In the next screen, The reply would be, "This does happen, and it is a concern, especially with women who are 30 yrs and older. We have to closely follow these women to be sure they are not harboring cervical disease."  In this same screen (the answer screen), hint to the resources that can be referenced to show the disease that can be found in women with Negative (NILM) pap cytology and HPV + results,  using The Wright 2011 pub and Pub alert (associates), CINtec PLUS Cytology brochure, and CINtec PLUS Be Certain brochure , RCCP story deck PPT.  In addition, need to include the appropriate cobas HPV brochures for cotesting (if they exist), (need to ask Pleasantan colleagues )


comment:
OK question -  "Do you ever lose women to follow-up when repeat  co-testing is required due to NILM/HPV+ results? 

The response in the next screen from the Doc,"Unfortunately yes.   We try and tell our patients the importance of returning for follow-up co-testing testing but sometimes it does not happen.  It can pose real problems, especially if they have underlying disease that was not picked-up from their previous pap.   In this same screen (the answer screen), hint to the resources that can be referenced to show the disease that can be found in women with Negative (NILM) pap cytology and HPV + results, using The Wright 2011 pub and Pub alert (associates), CINtec PLUS Cytology brochure, and CINtec PLUS Be Certain brochure , RCCP story deck PPT. In addition, need to include the appropriate cobas HPV brochures for cotesting (if they exist), (need to ask Pleasantan colleagues )


comment:
Suggestion for this customer, next to "Test method", "Changing to an HPV test for Primary screening"

for "Customer quote",  "our national screening program is changing to Primary HPV screening, and I am looking for the best test, for my lab, and to satisfy the clinicians I serve."


comment:
Good question - "How will your clinicians manage women who test positive for High Risk HPV"  

In the next screen, the Molecular Biologist can say, "based on the literature, we expect between 7 - 10% of our population will test positive and will probably follow the ASCCP guideline for using Pap Cytology triage."

After choosing and submitting clues, provide a hint to the literature and brochures Including CINtec PLUS Cytology Brochure, Wright ATHENA PLUS 2017 with one page summary associates.   [this opens up the conversation to including CINTec PLUS as a more sensitive triage option in the product choice and positioning screens]


comment:
Agree -  Leanne needs to be a Pathologist -  and from Germany or Belgium -


comment:
Sorry.......Pathologist not from China, make him from Mexico or Brazil


comment:
for Test Method,  Using an RUO p16 clone for cervical biopsies


comment:
for Test method, "using H&E staining only for cervical biopsies"


comment:
Typo wasn't corrected in 1st sentence upper left corner of screen:
Typo in 1st sentence: ... data is of high quality.


comment:
Process map name should be in dark purple box, low left corner


comment:
should title be Develop? Not Developing?


comment:
line four of text - site level informed consent should be site-level ICF per edits line 3.


comment:
master ICF developed popup- can you insert paragraph break before "if eConsent..."


comment:
I don't think this edit got fully addressed "The Study Manager distributes the Notification of Approved Records.......for trials with 2 or more countries." It looks like no one put in the "for trials with 2 or more countries."


comment:
second paragraph "It" needs to be capitalized at the start of the sentence.


comment:
Need to update the first paragraph (At Trial Level) to match line 44 "For trials with 2 or more countries participating, the Study Manager will distribute.... At the end of that sentence add: For trials with 1 country, the Study Manager can communicate via email."


comment:
I see the problem here - the purple Click here to continue is above the submit button. If you click the purple button, you return without actually answering the question. I think the deal should be that you have to click submit, then the Click here to continue appears with the feedback.


comment:
The header says identify, evaluate and select sites- I recall when we developed the other modules we added qualify in that list since qualify is the red step not select?


comment:
should the 2nd box say site evaluated and qualified as per my first comment regarding the header?


comment:
when I click on the upper left corner to access the different sections of the module nothing appears like in prior modules


comment:
to LAL's comment I think we should since Peter has confirmed that Trialforce should not be used as a repository unless something has changed in the past week we aren't aware of?  I will email Peter and Di to confirm


comment:
should we say qualify and select in the red box or are we ok with just select- I bring this up because the qualify step is the red step not the select step and the qualify step is what indicates the site is appropriate for the trial not necessarily the select step.


comment:
-In the elevator scene allow more time to read and process Mission and Values. Also the text section on Legendary Service. 
- The text in the portion of the video talking with Max about the COS function is crooked relative to the white box and TV.


comment:
No lines connecting warranty and service information


comment:
Should this be titled a Resume? Maybe a GPP or job description, etc.


comment:
On the "how do you interact" slides the guy on the headset has a hand that goes outside the bubble.


comment:
After the answers are correct "warranty" switched to "claims MGMT" Should stay consistent


comment:
Although the text in the GPS device is level it is not the correct orientation to the GPS screen.


comment:
Text overlap with co-worker and click next


comment:
Please remove the branching screen from dropdown menu.


comment:
Change third button title to "Common Changes" instead of "Different"


comment:
In the popup for the branching screen, capitalize the first Agree. Put a comma after button in the first sentence. Add the word "have" between "you" and "completed" in first sentence.


comment:
Change the introduction on-screen text to "Below are the names of the milestones within the process, which refer to the same milestones represented in the Blueworks Live process map." This was a change Sandy made recently and applies to all courses. Thank you!


comment:
First line, it looks like there is an extra space between "Clinical" and "Trial"


comment:
The revised button came on when I replayed the animation.


comment:
For some reason when you click previous in the course the revise screen button appears


comment:
COMPLIMENT ALERT: Your courses have been really clean! Good job!


comment:
Make the calendar book match the next page;
Change Monday to "Welcome to Cummins";
Chance Friday to "Career Development"
Add Saturday "Write Your Story"


comment:
Friday - "Explore the....opportunities within the Service function."


comment:
Under "Welcome Video", the order should be vision, mission, values, and Cummins Operating System.


comment:
1. Second DP comment; change to "arriving at the gym, in the parking lot...."
2. Add Mission in there as well;


comment:
Change Tuesday to "Service Function Basics"


comment:
1. Under each sub-function, use "Roles" instead of "Members";
2. Under Service Capability, remove "Channel Readiness Manager" in roles; 
3. Change to "Service Diagnostics"; the last sentence should be "accurately and quickly leading to a successful repair".
4. Needs to be "Service Technical Training";
5. Under Warranty, "administers, maintains, and improves claim processes to ensure claims are reimbursed fairly and accurately while providing support to our global service provider channel."
6. Service Support - "delivers globally connected service support to our customers by answering inquiries quickly and providing solutions."
7. Service Operations - will provide.


comment:
Take out "you would like" before regarding the Service function.


comment:
The background picture should be a shop environment.


comment:
Third question, use "Key responsibility" instead of "Resume" as the title.


comment:
Make sure the answer keys are matching the previous change.


comment:
Second RM comment - need to change back to Warranty


comment:
Second RM comment;
Title instruction - "Now that you have an idea of how you fit into the Service function, take some time to reflect as you are getting to go to the store."


comment:
Match the sub function titles with the change.


comment:
Confidenciality agreement should be obtain since the first feasibility process, when information is provided to investigators/sites (country validation or Robust, depending if we sent dafts, questionnaires, etc).


comment:
Fix menu icons - move them over slightly to the right.


comment:
Capitalize "Next" in the directional text.


comment:
Feedback from Sandy from other course with branching came in today, please remove everything after the comma in the directions = "then click the Next...".  Please change the congratulation text to "You have reviewed the changes that are required for the completion of this course. Click the Exit button to exit the course, review any associated supplemental material when applicable, then click on the electronic acknowledgment to receive credit."


comment:
Please update menu to reflect slide name change.


comment:
Please take out feedback provide button when you republish


comment:
I realize in the screenshot from Lilly multimedia is one word but I made an edit to that after they sent this... so please change "multimedia" to multi-media"


comment:
Global - Every instance of "Trial-level ICFs" or "Site-level ICFs" or "Master ICFs" please change the first letter to capitalize. This goes for any ICF names. Thank you!


comment:
Make "country" and "site" capitalized in the opening text. Also, change "country-level" to "Country-level" in the direction text.


comment:
update Module header for this module to capitalize according to Leo's edit


comment:
change to "...around Country-level ICFs" in second para


comment:
make sure all of these checkmark screens reset to initial state


comment:
incorrect feedback - needs to say "re-consented at their next scheduled visit."


comment:
Add "required tool" after Notification of Approved Records


comment:
Global - Add "required tool" after Notification of Approved Records in all instances.


comment:
Bullet 4 in transcript change "might" to "may" to match audio.
Bullet 5 in transcript doesn't match audio. Adjust to match audio.


comment:
In Develop Master Informed Consent, add comma after "guidance" in second sentence.


comment:
The back arrow doesn't take you through the pieces of the conversation, it just jumps you to the beginning opening paragraph.


comment:
Please replace with..."the tests that provide the best cervical screening and disease detection for women, and prevent Ms. Diagnosis from spreading....


comment:
In second answer, there is an extra space after "However"


comment:
accurate screening and disease detection


comment:
Add comma after "Negotiation Guidance Document" in the incorrect feedback popup. GLOBAL - Check that you are using oxford comma when appropriate.


comment:
Add comma after "non-Lilly risk information" in incorrect popup


comment:
The last two buttons didn't glow when activated.


comment:
Extra space before "However," in folder text.


comment:
BLP - US market is not the target for this learning experience.

Along with France, I'd like to see China and/or Thailand represented.  Thai or Chinese names as well as customer images.  Let's do away with the white American male for this experience.


comment:
replace "consistency of our products" with "the ability for our products to eliminate subjectivity and interpretation errors which causes disease to be missed by Pap cytology."


comment:
So I didn't select the right underlined words and was penalized.  If I don't, as product manager, how will a trainee learn from this?  In the red box that says "Incorrect.  Not quite."...we've got to tell them that a better answer might be such and so and provide the reason why for them to learn.


comment:
In the "New Version" text, it looks like there is an extra space before "Researchers" before the third line.


comment:
I'm not clear once again here.  Is "we've always done it that way" the answer you are going for BLP?  We need to tell the learner what they should have selected and why when they don't select the right underlined text.


comment:
GLOBAL - Check direction text color. It's the wrong color on this page and I think several others.


comment:
I love Ms. Diagnosis appearing and laughing at me that she has stolen another sale away from me.


comment:
A test doesn't accurately diagnose.  A human does by their interpretation of a test result.  Replace "And you have accurately diagnosed" with...Roche product(s) have helped women get an accurate test result and identify transforming HPV disease when it was present


comment:
The tool is spot on.  It works as I would expect.  The pop-ups, colors, etc make it highly interactive which I really like.


comment:
All studies are good.  Replace Good, OK, and Bad study with "Best study for this customer" and "there is a better study here to select for this customer" or something like that.


comment:
replace "anything new is in regulatory guidelines" with "anything new is in treatment guidelines"


comment:
The pop-up "sales x 3" isn't clear.  Am I getting three times my base sales for this response?  What are my base sales then?  I can't think of what to update this with, but this is not clear for me.  How are point values established, and what determines how many you give me for my selected answer?


comment:
When Ms. Diagnosis pops up...let's build upon the responses she says...beyond "rats..foiled again"

Let's have her respond differently each time she comes into view.


comment:
Please make Raul from Brazil, they use cheaper p16 clones in Brazil.


comment:
BLP - overall, very nice job with this tool!  Thank you.


comment:
This poses a threat to women's health by using a diagnostic tool which is not accurate and misses cervical disease.  It causes women to be over-treated and under-treated and is not an efficient use of health care spending when advanced technologies exist which provide better outcomes for women...or something like that.


comment:
The descriptions for each of the sub-functions should start the same way: 
"Key processes for [sub-function name] include..."


comment:
Warranty - the second sentence, say "this sub-function..." instead of "the sub function..."


comment:
1. Change "Technical Training" to "Service Technical Training";
2. Change "Diagnostic" to "Service Diagnostic";
3. In the second bullet, change the hyphen to period and start a new sentence;
4. In the third bullet, last sentence needs to be "A technician can reach out to the Service Support group for troubleshooting assistance."


comment:
Stop 4 - make the textbox smaller to fit the content, too much white space.


comment:
Change the introduction to: "I remember helping a customer named Tom resolve an issue with his crane."


comment:
Change the text to: "We would like to get to the customer sooner. However, all of our other technicians were involved with other repairs."


comment:
1. Spell out JSA - Job Safety Assessment;
2. Change text to:" I arrived to Tom's location at the time promised. I conducted a Job Safety Assessment (JSA) to...Although we did not get to Tom as soon as we would have liked, he appreciated our arriving when we said we would. Using COS practice #10, our branch completed..."
3. Make sure to consistently spell our or keep abbreviations across the course.


comment:
Same as the other reflection scenario, change it to something else other than driving scene, such as a lounge or parking lot.


comment:
1. First bullet, "...20 application segments, such as on highway, marine, mining, etc."


comment:
Second question:
Start with "The Cummins Service Channel is comprised of.." - eliminate the first sentence.


comment:
Fourth question - take out "biggest"; 

Last bullet - "Google, Facebook, Microsoft, Aggreko and others use our power generation systems as primary or secondary power."


comment:
This is pretty nitpicky but the animation starts and it says 11 pages and the animation shows seven pages on screen (the old number). Can we update the animation to make 11 pages?


comment:
1. "The unit came up to speed, then I heard a surge and the unit failed to come online. I followed the troubleshooting steps but could not identify the issue. So I called for support." - highlight Service Information, Service Diagnostics, and Service Operations.

2. After calling Service Support, when the technician talks to the hospital facility manager, the following three boxes should be highlighted: Service Operations, Service Technical Training, and Service Diagnostics.


comment:
Change the last sentence in the question to say "This includes...";

Option 3: Easy access to certified repair location


comment:
Feedback tool doesn't work for process map. Feedback will go here:

Opening text on introduction there is an extra space between "to" and "the". The replay button disappears when you click it. 

Change text to Milestone 1- During this phase, the Training Owner is responsible for finalizing the plan for training. This includes: 
- Discussions and decisions for finalizing the training requirements. 
- Delivery methods and timing of training for the trial for affiliate, TPO (e.g. CRA) and key site personnel roles. 

The Training Owner also will update the plan for training if there is a change in trial design (i.e., protocol amendment), updated non-protocol-specific training, if applicable, or other changes.


comment:
1. capitalize the word "level" in the video


comment:
Under "HOME", the last bullet needs to say: "Each person's path is unique, based on your strengths, interests, and business needs."


comment:
Take out "afternoon" from Friday Reflection


comment:
Take out "Friday afternoon - "; start with "Time to cheer on the team!..."


comment:
Second milestone, please capitalize first word in second bullet.

Third milestone, add a comma after TPO. 

Fourth milestone, add a comma after completed.


comment:
In the Notebook, under next step,
- Identify a couple of follow-up action items from this course to discuss with your manager.
And take out the note lines.

Take out the second question; 

What's included in the course summary to print off? Will decide whether to include this function or not.


comment:
In transcript, please replace dashes before "particularly" and before "is"


comment:
In first sentence, please capitalize "study teams" and "study coordinators"


comment:
Incorrect feedback, please add periods at the end of bullets


comment:
Global - make sure we are either adding periods at the end of bullets or no periods. Just make it consistent.


comment:
The link button is covering part of the word "assigned"


comment:
COMPLIMENT ALERT: This was incredibly clean! Great job!


comment:
May need to re-import the audio - has a weird glitch partially through it.


comment:
Change first answer to "Site Manager(s)" and second answer to "Monitor"


comment:
change last part to "...needed, requiring very little training!"


comment:
Hologic girl still has a Grifols logo on the rollover state


comment:
I can't click on the hologic girl to get a green check


comment:
Same here-can't click on Hologic girl and she still has a Grifols state.


comment:
Shoot. We need the Grifols girl to be a hologic girl in the animation.


comment:
Take out "Reword to" at the beginning. (The dangers of copy/paste!)


comment:
"me and my dream" sounds weird, maybe swap to say "my dream and me"


comment:
previous comment: OR "hear about a dream I had" or something like that


comment:
If I choose the wrong answer, I get to try again, but if I choose another wrong answer, the "try again" word bubble does not change to show me I chose incorrectly again so it almost seems like my mouse is disabled until I click the correct answer


comment:
It says "Correct Statement" but the answer is false


comment:
again says Correct statement when the answer is false


comment:
incorrect feedback: remove the extra space between "the" and "true"


comment:
remove comma after "job"; remove both "that" in second paragraph, add comma after "again"


comment:
make sure legend appears with the graphics. Right now, seems to come in last.


comment:
Reaching our customers - the picture never changes color when I complete mod 2 and return to menu


comment:
can we get clearer logos? I'm thinking these got lifted from my PPT and I know we have them. TT Matt.


comment:
Cintec histology popup randomly disappears


comment:
we have to get rid of the thumbs up image of the doc. She can look surprised or even slightly upset if needed.


comment:
Get rid of page 5 - we only need one "empty" round of the conversation.


comment:
This needs to look more like a lab than a hospital corridor.


comment:
if I go all the way to the end, the feedback disappears.


comment:
Dr. Feng should look more overwhelmed at the end.


comment:
could the sales rep have a piece of paper in his hand?


comment:
the screen where I make a choice disappears. Only the radio buttons remain.


comment:
when I have to make a choice, can we change the doc's pose? She looks really irritated and I don't believe she should. She shouldn't get annoyed until the conversation goes too far.


comment:
Can you center the correct feedback onscreen?


comment:
the first answer choice should say "When we last met, we talked about the growing clinical evidence that supports HPV testing as a more sensitive front-line screening tool. Have you thought any more about how your pathology lab is evolving?"


comment:
can the thought bubble just be an outline instead of blue fill? It feels like a lot all at once.


comment:
opt 1: remove comma after criteria; opt 2: add comma after Screening; opt 3: italicize PLUS


comment:
In options 1 and 3, change the word bacterium to bacteria


comment:
Delete comma after bacterium in the sentence. All instances of "bacterium" are okay in this context.


comment:
Feedback box is different in these questions than it was in first round (was a speech bubble from anna)


comment:
It looks like feedback format varies - let's just be consistent


comment:
Edit Anna's text: There are four steps in the Smarticles process. Do you remember what comes first?


comment:
Add the word "the" to the customer stmt: "...But we need the phenotypic results..."


comment:
Please add a static screen as the very first one in this section with an image of Anna and a whiteboard. Anna's speech bubble says, "Anna reviews the features and benefits of Smarticles technology before talking with customers."


comment:
Please add a static screen before this one with Anna and the picture of the vivoDx. Her speech bubble says, "Anna provides a high-level description of the vivoDx system, which uses Smarticles technology."


comment:
after finishing mod 3, the Click > directions need to have Click > in bold.


comment:
Can you change the Course Certificate to match the image from Matt's Pap Attack? See Congratulations screen: http://bottomlineperformance.com/clients/Ventana/CervicalCancer/PapAttack/DesignProof/story.html


comment:
We need the 4th online course. We also need to label the images and highlight the Our Portfolio course.


comment:
Check the "Complete x of x" pages. For mod 2 it says 5 of 4 and mod 3 says 12 of 11.


comment:
the complete numbers are also all different colors - may want to TT Matt.


comment:
Change text at top of screen "Learners review an introduction to this customer. This customer focuses on first line screening which lacks the sensitivity of the Roche portfolio."


comment:
Change text at top of screen "Learners review an introduction to this customer. This customer focuses on triage in HPV Primary Screening as Pap cytology doesn't stratify disease as well as CINtec PLUS does."


comment:
There needs to be a page 12 that's the conclusion screen. Use programming note from page 24 - Make sure completed customers grey out or otherwise show completion. When they return here, have the learning agent come onscreen with a speech bubble that says: Now that youve had some practice thinking about how to start a conversation on the limitations of Pap cytology, you should be more prepared to work with your customers in the future. Good work! Click > to complete the course.


comment:
also, let's not have a back or next on this screen. it will get too confusing.


comment:
The drop down menu on the left is all out of order. Can we clean that up? (Delete any extra pages)


comment:
This slide seemed a bit wordy.  Also, we have to be sure the answers to the previous questions are provided


comment:
Discussion about the number of questions for each bylaw.  Can there be more than one? Like basic format.


comment:
Team feels like at least 4 questions should be in this section.


comment:
Would like about 3 questions in this section


comment:
Can this just be an informational slide instead of q&a?


comment:
need to be consistent globally with Click > to continue.


comment:
yeah please extend to edge. i'm pretty sure i made it able to fit


comment:
please reuse the checkmark from main menu rather than built-in SL one


comment:
popups -- make big rectangle extending out from opposite edges like we do elsewhere (same colors), but have the hover state be active. i also had a suggestion to have the hover include the "Latin America" text (or whatever the label should be) appear on hover -- maybe in the ocean area or overlaying the land area.


comment:
locked out from advancing when popup was open


comment:
leo -- we can discuss the page number counter thing.


comment:
can this be "Click Elsie to begin the conversation..." or something? seems weird to refer to it as an image


comment:
shorten text box so it flows down the left side, move characters to right and make bigger


comment:
i can blow through this conversation because the characters are clickable at all times


comment:
however we do this, the overlapping of text boxes needs to be cleaner. if we can make sure the speech bubbles line up in a rectangle shape, then we can have this popup go over it. that, or i would do a big green gradient overlay layer (assuming this is a layer) like we do in pap attack


comment:
question for SME's - This screen reads, "keep in close touch with all the other Enrollment Managers for this trial..." but on the next few screens refer to communication with Site Managers - does this need to change to align the roles referred to?


comment:
Need a second answer: prepare calibrators and controls during the daily maintenance pipe


comment:
In the image, update e 801 info ">Reagent Probe (make plural-probes) - Alcohol moistened lint free cloth followed by deionized water - length of probes "


comment:
"Question 6" - Change question to three modules


comment:
Remove the following note below the clear sample data objectives -Have examples of the lab's commonly used calibrators and controls. Tell participants to take notes in their checklists.


comment:
The green checkmark does not appear next to data flow in data manager when done with the content


comment:
The new image needs to go below the signs of successful cal for photometric and immuno to replace the one below there now.  The title on the new image should also include "Signs of successful calibration" above Immunoassay


comment:
The ISE cal image should include another bullet point for a total of 5 bullets which says "No Instrument alarms"


comment:
I must have told you the wrong question to remove.  Put back the one you deleted and remove the current #5  "What are pending results? When do they need to be deleted?"
Pending results are test requests with no results. They need to be deleted weekly to keep the Data Manager database cleaned up.


comment:
You can just add "or cobas e 801 to question 8"


comment:
add e801 questions? You can just add "or cobas e 801 to question 8"


comment:
Need to add new image and also add the e 801 issues I have created content for a new 801 case study and will provide to Lori so she and put it in the correct format.


comment:
On point 4, change "shipyard" to "shipyards"


comment:
Change the 5th bullet: "Distinguish the QSK95 Marine from the competition."


comment:
Nice to have: Can you move the statement "Variable speed ratings have flat power band..." closer under the chart to create more space before the word "Ratings". Also, I think it should be in a smaller font and italicized, while the word Ratings should be bold and not italics.


comment:
Add the following above the buttons: 
The QSK95 Marine is covered by a comprehensive warranty that is valid globally, wherever Cummins-authorized service is available. [blue text] Click the buttons to learn more.


comment:
Make sure that the direction text changes to "Click Next to continue" once all of the buttons have been clicked.


comment:
I think that you need to include all of the correct options in the list, especially if you include distractors. So, either remove the distractors and replace them with "Mining" and "Oil and gas" OR add "Mining" and "Oil and gas" as additional correct options. If you decide to leave in the distractors, I think it should be "Irrigation Pump Systems" and "Aircraft" (remove "s" from Pump and Aircraft)


comment:
Could we get rid of the feedback layers on Show What You Know and instead, have it jump directly to this screen? Recommend: 
Change the screen title on this page to: "How Did You Do?"
Change the text to display a variable reference that either says "Great job! You know that the QSK95 has been proven in the following markets." OR "Not quite. The QSK95 has been proven in the following markets." On the Show What You Know screen, set up a text var that populates on this screen based on whether they've picked all the right options or not. Ping me if this makes no sense :-).


comment:
Need to change the screen title to: The QSK95 Marine Markets.


comment:
Change intro text to: The QSK95 Marine supports six marine market segments. [blue text] Click each vessel to learn more.


comment:
The specialty ships don't seem to have a selected state (no glow). Need to add glow around both with either is selected.


comment:
Global for pop ups on this screen: Need to change the first sentence to: 

"Vessel types in this market segment include:"

On Specialty pop up: 
first bullet should be "Dredger" 
third bullet: make "Units" lowercase


comment:
Gov pop up--
Change first sentence to: "Vessel types in this market segment include:" 

Make first bullet plural to match the others (Patrol boats)


comment:
change first sentence: "Vessel types in this market segment include:"


comment:
Change first sentence: "Vessel types in this market segment include:"

Make "boat" plural in first bullet


comment:
Passenger pop: Check for overlapping images or hotspots here, if that's what you're using. I had to click on this image a few times before the right pop up appeared. Kept getting "Offshore". 

Change first sentence to: "Vessel types in this market segment include:"


comment:
Need to add a colon after (AHTS) in second bullet with the following after the colon: Hybrid propulsion (conventional + diesel-electric)


comment:
Add the engine application after patrol boats: DE propulsion or auxiliary-prime power


comment:
Add application type after Dredgers: auxiliary-prime power, DE propulsion, and variable speed propulsion

Check slides 13-14 in source PPT (Marine Course in Screenshots) to make sure that all the ones that have some kind of engine app listed are included)


comment:
Need to change the content in the pop up to match what's in the content worksheet ppt, slide 11. 

Under More Power heading:
The QSK95 Marine provides more power than the high-speed competitors in its class. This means we can offer medium-speed customers a new high-speed engine alternative. The features that enable this benefit are: [bullets instead of commas] Turbocharger System, Gear Train, HP Fuel Pump. 

In the customer talk bubble:
More power means I can do more work than I could before. I get the advantages of a high-speed engine as a medium-speed customer.


comment:
edit text under More Uptime heading:

The QSK95 provides more uptime for our customers using: [bullets instead of commas] A design methodology resulting in long component life, New materials technology for long-life components, A service approach designed to maintain the engine


comment:
Change text: 
The QSK95 engine uses component designs shared by other Cummins engines. This increases service parts availability and enables the use of Cummins unique service tools for increased safety and reduced maintenance time. All critical parts go through extensive serviceability reviews to ensure easy maintenance and service.


comment:
Add a comma after "tank" (It also allows for a smaller fuel tank, which increases...)

I think we need a character that's less formally dressed :-). I'm guessing we're running out of options, but if you can change it, let's do that.


comment:
correct: remove comma after competition, second to last line


comment:
Svc Diagnostics description, last sentence: "...isolate the failed component accurately and quickly, leading to a successful repair."


comment:
I am not sure I like the wording...will think about some alternates for tomorrow mtg


comment:
Hyphenate "medium-speed" and "engine-mounted" (global)

Remove: "The features that enable this benefit include:" and replace with "Engine-mounted components include: [bullets] Lube pump, Sea water pump, Circulation pump, Fuel filtration, Lube filtration


comment:
Next to Hank's picture, under his name, add "Vessel Type: Harbor Tug"


comment:
Change "Heat Shield" to "Modular Heat Shield" and change "Cylinder Block" to "Initial Design". Both should be correct, the others should be incorrect.


comment:
Need to change the feedback to say that the correct features are the Modular Heat Shield and the Initial Design. Change second paragraph in both correct and incorrect feedback to read: The modular heat shield provides easy access and removal. The initial design of the engine allows mechanics to safely and efficiently maintain the engine over its life.


comment:
Make the correct feedback consistent with incorrect feedback. Correct answers should be "Modular heat shield and initial design". Second paragraph should say: The modular heat shield provides easy access and removal. The initial design of the engine allows mechanics to safely and efficiently maintain the engine over its life.


comment:
Add the vessel type back in: Offshore Supply Vessel (for consistency)


comment:
remove third bullet under Notes. Change second bullet to: cost of ownership and vessel utilization (how often they run or not) are important to him


comment:
Change the second paragraph in correct/incorrect feedback to: 
All of these features contribute to Joe's profitability because they ensure his fleet runs efficiently, resulting in lower cost of ownership. Features like long-life components and shared component designs enable easy maintenance and improve uptime, which helps Joe's bottom-line.


comment:
I guess the vessel type would be Government Vessels? 

Notes: 
bullet 1: Needs multiple power options, but has limited space when designing engine rooms
Remove bullet 2


comment:
Feedback (both correct and incorrect): 
Multiple power options in a single engine will help Jackie make the most of her space limitations and simplify installation.


comment:
Make sure that the notes for Jackie are the same. They changed for Q2--refer to previous feedback for the bullets that should appear there.


comment:
Change option three to "More engine-mounted components" and change option five to "Gear Train" and make all options correct.


comment:
Change correct options in first paragraph to: Turbocharger System, HP Fuel Pump, More engine-mounted components, Engine circulation pump, and Gear Train.

Change second paragraph to: These features ensure that Jackie can pack all the power of a high-speed engine into her limited engine room space. They also enable easy installation and more room for mechanics when it's time for maintenance.


comment:
OK, don't kill me, but I think we should go back to the original screen title: Let's Review.

Change text to:
Whether your customers operate tugboats or coal barges, the QSK95 Marine's features provide benefits to meet their needs. Be sure to think about how each of these benefits apply to your customers before you meet with them.

Remove bullets in talk bubble and add the names of each benefit below the appropriate icon (just don't make the icons clickable).


comment:
Just have one CAT logo and one MTU logo with each engine underneath as separate bullets.


comment:
Change the talk bubble text: 
Now that you have learned what makes the QSK95 Marine a good fit for your customers, let's see how it compares to some competitors' engines. (NOTE: I don't think we need Jacques to refer to the resource since there's a note).


comment:
Put a note to Cummins: Information from slide [add the slide number] in source PowerPoint. Need help explaining why a heavier engine is better for customers.


comment:
Change first sentence: The QSK95 Marine and the 3516C have similar HP/liter numbers; both are around 25-26 kW/L. 

Change last sentence: The QSK95 Marine also offers a longer life at the same power level.


comment:
Put in a note to Cummins: Information from source Powerpoint, slide [add slide number]. Why is this important to customers?


comment:
Somewhere on this screen we need a note to Cummins: The resource doc will include more detail about weight/power density/RPM/Package Size/Fuel Economy; the popups in this section provide the key takeaways for each category and each competitive engine vs. QSK95 Marine.


comment:
Should kW/l be kW/L (capital L)? I am not sure, it just looks weird.


comment:
In general on the competitor weight pop-ups, I think we need to add a note asking them to help us understand why it's better that the QSK95 Marine is heavier. My thought is: if it's not a competitive advantage, why include it? (maybe word it in a nicer way, haha)


comment:
change second sentence: The QSK95 Marine's lower power density results in a longer engine life than the MTU 16V 4000 M73.


comment:
Change the second paragraph: The 16V 4000 M73 has more RPM, but the QSK95 Marine offers more usable power and a longer engine life.


comment:
Here's another spot for a note to Cummins. We need help understanding how a larger package size is a competitive advantage here. 

(sorry, can't stop giggling about package size)


comment:
I think you can remove the "True or False" from the talk bubble.

Change "will offer" to "offers" in the T/F statement.


comment:
in the feedback, make sure "will offer" becomes "offers" and "lover" becomes "lower".


comment:
see previous feedback about adding a note to Cummins on the competitor weight pop ups. How is this a competitive advantage for Cummins? If it's not, why include it?


comment:
Change second sentence to match the edit to the power density pop up on the other MTU engine (make them consistent).


comment:
Change second sentence to: The 20V 4000 M73 has more RPM, but the QSK95 Marine offers more usable power and a longer engine life.


comment:
refer to previous comments about asking Cummins why this is important


comment:
check to make sure that the blue directions change to "Click Next" after they've completed all the pop ups.


comment:
I don't think you need the words "Fill in the blank" in the talk bubble. Maybe get a second opinion, but I'd remove it.


comment:
Make sure that the Competitor's name/engine name are in the screen title (none of them should say "Competitor 3" or whatever)


comment:
The tissue images in the "Customers who use other Roche solutions" and "Customers who use competitor digital pathology solutions" are the same. They should be different. If you need more images, I can provide them.


comment:
Roche is moving towards sentence case capitalization. These titles need to be edited to reflect that.


comment:
Same comment: Is it a competitive advantage to be lighter or heavier? We need help here to understand if we have the advantage or not, and if not...how to positiion it.


comment:
The "continue" button does not work for me here.


comment:
Add a note here asking how this is a competitive advantage. It seems like it's not since we said that lower power density was an advantage on other screens.


comment:
Note to Cummins: How should we position this as an advantage?


comment:
see previous comments--need help from Cummins to understand what's ideal here and why


comment:
Make sure that the screen title has the competitor's name, not the placeholder name.


comment:
Make sure directions change to "click next" after all have been selected. It's probably not changing because you added Fuel Economy; guessing that it's changing based on the states and that one isn't added into the trigger since it's new.


comment:
We might want to put a note here asking Cummins to help us understand where the QSK95 Marine has the biggest competitive advantage against the CAT engine. Then, we can write a question about that. (again--comment applies to all Show What You Know questions).


comment:
Change first sentence: 
It's always important to know your competition so that you can highlight the Cummins' advantages that best meet your customers' needs. 

Change second sentence:
Remember to download and save the Resource doc and refer to as you prepare to meet with your customers.


comment:
Change first paragraph:
Upstream influencing is a best practice that requires selling to operators instead of calling on the shipyard in the country where the distributor is located. 

Remove the bullets.


comment:
Change the directions: Review the example to learn more about the advantages of upstream influencing.


comment:
Change text in example: An operator in Brazil asks for quotes from five different yards. If we use the traditional sales approach and focus on one shipyard, we have a 1 in 5 chance of winning the deal.


comment:
But what if we focus on the operator instead? The operator controls all five shipyards. By focusing on the operator, we can influence the content of the quote. Instead of a 1 out of 5 chance of winning the business, we have improved our odds to 5 out of 5.


comment:
Actually don't remove the bullets. Change to: 

This best practice:
Keep first bullet the same
Second: Ensures we can talk about total cost of ownership rather than focusing on first fit price.
Keep the others the same.

Sorry! let me know if this is confusing.


comment:
I think the screen title should be: "Sales Call: Joe" or something like that.

Change text: 
Remember Joe? He wants to upgrade the engines in his fleet over the next year, and you would love to get his business. Before you meet with him, review the Cummins Sales Process and think about how you'll use it during your sales call with Joe.


comment:
Change the intro text: You've reviewed Joe's needs and the Cummins Sales Process. Can you put it all together and make the sale?

Note: Ship should match Joe's ship--offshore supply vessel. Can't be a cruise ship...


comment:
summary text is getting cut off on the right by the photo


comment:
The 2nd sentence is very long, and becomes confusing. Recommend changing to: " I will walk you through the process for completing the business review templates used for your business review meeting. I will cover each of the product development cycle stages related to software projects."


comment:
Please move the Learning Agent dialog so that it does not obstruct the NAM and EMEA labels of the Market Attractiveness table (user needs to see the complete column to answer the excercise).


comment:
replace "5" with "five". Spell out #'s under 10. This is also to be consistent across the whole course.


comment:
Key questions text: These are different sizes/fonts. Please adjust so they match across the course.


comment:
The feedback is super dense. Recommend adjusting to bullet points. 2nd sentence: "To know if we want to invest in a software project, we have to know: (bullet out items in the remainder of the sentence)


comment:
1st paragraph, 2nd sentence: run-on. Change to "This includes updates to the features and the value those features provide to the customer. This also includes projects costs, this time broken out by phase and by year."


comment:
The Excel Business Case no longer has Marketing Data, so we need to make a few adjustments:

Please rename the blue text of "Marketing Business Case" to "Market Research"

Please change the Learning Agent Dialog, have him say "I've already started entering information from the Market Research into the Market Attractiveness Section"


comment:
Can we replace the brown color for the data entry boxes since that's not a color we've used anywhere else. I couldn't tell what I needed to do on this screen at first. Perhaps just go with clear and add a highlight box around them to draw the learner's attention to the spot.


comment:
When you click on the cell to enter data, the "Type answer here" text stays there and you have to actively delete it. That doesn't make a lot of sense. Maybe remove that text entirely?


comment:
There's an extra space in the directional text between DO and /LD


comment:
extra space in 2nd answer option between "join us" and "for the"


comment:
Please make the following changes to the Market Research text box (previously "Marketing Business Case"):

1.-Delete the text from "Market growth for markets includes: NAM 4%, LATAM 2%, EMEA 3%, APAC 2%"

2.-Add the following lines with info for the excercise:

Our Target Market Share is 20% for NAM and 25% for EMEA. Market Growth is 4% for NAM and 3% for EMEA.

The excercise options should now be like this:

Target Market Share %   4%(incorrect)   25%(correct)   
Market Growth %   20%(incorrect)   3%(correct)


comment:
Also, please change the Learning Agent dialog to say "Market Research data" instead of "Business Case data"


comment:
Transcript, First Paragraph, Last Line: It appears there is an extra space after "participants"


comment:
Bold "After completing..." sentence to match how it is in other courses


comment:
Transcript, Last Paragraph, Last Sentence: It appears there is an extra space after "forms"


comment:
Purchase this image or find another to purchase so we don't have an iStock watermark


comment:
Move bkgd image up so there isn't a white line of space between img and header


comment:
First Bullet: Should "ICF writer" be "ICF Writer"? If so, you may want to check globally to see if it's updated throughout.


comment:
Need to add the white checkmarks once each of the boxes are clicked.


comment:
When I got to this screen, it didn't do anything and I was only able to click the next button. Testing in Chrome, just FYI.


comment:
Transcript did not come up for this page.


comment:
Manuel's last speech bubble - 2 spaces between what and questions


comment:
Now that the button is gone, there is no context for how the Track and Manage Enrollment process fits into the larger Recruit Study Participants and Manage Trial Enrollment process.  Suggest adding a line to the audio or text, Let's dive deeper into the "Track and Manage Enrollment part of(steps within?) the process."


comment:
When I clicked the magnifying glass, it brought up a "page not found" webpage. Just FYI.


comment:
May want to double check the transcript for this screen - it seems a bit different.


comment:
Penny's speech bubble - Change confidant to confident


comment:
Suggest adding the white checkmarks to the boxes on this screen as well.


comment:
Intro text sentence "Manuel helps Penny..." is pointless


comment:
Directional text for the popups should be adjusted to the "Click the ... milestone to continue."


comment:
Final Popup: Suggest unbolding "the" in the directional text.


comment:
Move gray bkgd img up so there's no white line of space between bkgd image and header


comment:
Transcript: May want to double check this as it differs a bit.


comment:
Suggest changing directional text to "Click the .... milestone to continue." here as well.


comment:
White checkmarks should be added here as well.


comment:
Mod title in white in header - p in paralleling was lowercase previously, now it is capitalized


comment:
I was unable to make a selection for any of these answers on this screen.


comment:
Space between reliability and performance is much less than space between each of the other answer options


comment:
ICF Drafts Available box: Should "developer" be capitalized here?


comment:
Change generator sets at end of intro text to gensets


comment:
ICF Reviewer box, Second bullet: This one reads a bit oddly to me...should "to" be "the"?


comment:
ICF Approver box: Should "approvers" be capitalized in the first sentence?


comment:
What is the blue/gray half circle thing over the Genset 1 box?


comment:
Next button still disabled after clicking all 5 icons


comment:
Once you complete this screen and click next, it takes you to Paralleling Requirements screen (Skips Benefits of Paralleling, Paralleling Review)


comment:
First sentence of popup is not a complete sentence


comment:
Align blue directions at same x point as intro text


comment:
After 5 seconds or so, penny disappears/slides away even if you didn't click anything


comment:
2nd paragraph of Penny's 1st speech bubble is the same as 1st paragraph of 2nd speech bubble


comment:
Penny's 2nd speech bubble - this reads weird how "After I share...", the bullets, and "I think they will..." all make up one sentence. Let's rewrite


comment:
Blue directions - Uncapitalize g in genset


comment:
2nd part of this screen maps to same feedback tool link as before you click the genset


comment:
Final Link Icon fades on before everything else. May want to make sure it aligns with other icon animations.


comment:
This screen is kind of a mess and doesn't look very good... let's spruce up. And choose 1 type of text alignment for text below the images


comment:
Since there is a question about the "requirement" later, we will need to add to the Site Manager bullet a sentence that reads something like: "The Site Manager is required to ensure that Sales and Marketing personnel are not engaged in the recruitment of study participants."


comment:
OR another way to transition is to revise the first sentence here to read, "During the same milestone, there are additional steps that occur within the Track an Manage Enrollment linked process.


comment:
HMI definition 2 spaces between component and allows


comment:
Please have the table boxes pre-highlighted where the users need to drop "decrease of treatment threshold from 10000 cp/mL to 5000 cp/Ml" and "obsolete earlier"


comment:
Please make the Sales CHF numbers bigger; the same size as the Units Sold and ASP


comment:
This sales table corresponds to EMEA, however the picture has NAM selected. 

Please change the pic so that the table corresponds to EMEA. The correct pic to use was provided on the Bottom Line messageboard last week.


comment:
Please change the Learning Agent dialog to include the following:

"Excellent work. We had to leave 2018 empty for NAM because their sales begin until 2019. We will enter the sales data for EMEA next. Remember to save your progress!"

ALso please make bold <save your progress!>


comment:
Next screen - you can't click Manuel, and the feedback button doesn't work


comment:
It looks like in other courses we do not capitalize Regulatory Authorities. So for this course, please do a global check and un-capitalize it. Thank you!


comment:
Next screen - I don't see it anywhere in the menu dropdown. Does it belong?


comment:
Please make the "Site Manager" and "Monitor" labels (in front of the people) rectangles and not ovals. They look like buttons.


comment:
Directions say click manuel and he has the red glow like i should click him, but he's not clickable. And Penny is.


comment:
Then when i do click penny, manuel leaves and comes back to answer her


comment:
2nd bullet - end after synchronizers (remove ", etc.")


comment:
Theres a period on the line between 3rd and 4th bullets


comment:
Bullet #2 - need to add the word "of" so it reads "Traditional system architecture consisted of discreet..."


comment:
Bullet #4 - last sentence doesn't make sense; change "The" to "This"


comment:
In feedback change "Site Manager(s) responsible for sponsor activites" to "Site Manager(s)" and "Site Manager(s) responsible for site facing activities" to "Monitor"


comment:
Change bullet #2 - "Genset control breakers and the Master Control provide the operator interface and control external functions, such as adding and shedding load."


comment:
White text in header should be module title not screen title


comment:
Do we have a question we can write here?


comment:
Change screen titles to match as it is in the menu dropdown for these 3 questions


comment:
I know we had requested changing the number of pages, was just thinking that maybe we take the # of pages out (in case it changes again) and just say, "The Protocol-Specific Training Content Design required tool is used..."


comment:
Do we have content we can use to write this screen?


comment:
Please add the picture of the Monitor here (the red headed woman on the roles and responsibilities page)


comment:
Reword 3rd paragraph so it's active and not passive. OR... let's just make this more chunked/less paragraph-y... Heading of each place and bullets of what can be found there under them


comment:
Change all role labels to rectangles so they don't look like buttons.


comment:
Answers look like select all since they are boxes instead of circles, but it functions as just a choose one multiple choice. Shouldn't you be able to select both power suite and power.cummins?


comment:
The red head woman should be added to the page with the asian woman (but no where else)


comment:
This intro text is also pretty worthless. There's quite a few screens where this is true.


comment:
Directions say to click penny (and she has the red glow) but she's not clickable


comment:
Please change correct feedback after change "how ongoing care... to "should ongoing care.."


comment:
Course is Know Your Product:... not Products


comment:
Change Penny's pose on part when Manuel is saying "Paralleling happens to be..." because it looks like she's explaining something with her hands out like that, but she's not the one talking


comment:
Paralleling is capitalized in screen title and lowercase in module title... pick one


comment:
Merge this screen and the one before it.


comment:
Please change the Learning Agent dialog to say:

"Select the years with the correct values to enter the Operating Profit. Remember to use the Purple Fever Business Case to find this data!"     

Make <Purple Fever Busines Case> bold


comment:
This screen and the one before it can be merged. Trying to cut down on the screens since this one says essentially the same as the one before it.


comment:
Please make bold (Purple Fever Business Case)


comment:
Suggest laying out all these popup where the text is in a column on the left and graph/img on right - should be able to make images larger in most cases with this layout


comment:
To expand on sprucing up - 1. Gray boxes with names of components are weird to animate in left to right when you arrive at the screen. 2. not so many boxes like this... maybe connect the description boxes to the gray item boxes and just have description boxes be same gray but outline instead of fill? 3. make all description boxes the same size so it doesn't feel so random 4. make all description does have left aligned text, etc.


comment:
Just to clarify the right format: 

Please have the table boxes pre-highlighted where the users need to drop "decrease of treatment threshold from 10000 cp/mL to 5000 cp/mL" and "obsolete earlier"


comment:
My computer locked up at question 12. Also the font in the upper left corner for the Question number seems off.


comment:
DP edit - "may be good if once complete the images came together on a genset as the control. Failing that it could at least grow to fill the available space"... thoughts on how we could do this? I'm not sure not knowing the content, either.


comment:
Need to update text: Congratulations! You have proven your knowledge of Roche Bloodbank Safety Solutions and customer types and have received your access to Veinovia.


comment:
Please change the Learning Agent dialog to say:
"Well done! Now move on to the next OP cells."


comment:
"you are aware" vs. you might already be aware...
Click play to see the most recent update on the situation.


comment:
I can't find the screen with flash cards... it is labeled 6.6 in DP edit spreadsheet... and it goes from 6.5 to 7.1


comment:
I agree with Sharon, if we take qualify off this menu screen we can go right to the qualification exam and we also won't have the odd spot of not having a clue for just that one section


comment:
"provides the answers to Veinovia's problems." (Remove the word will)


comment:
Bullets in the transcript are too close to the words.


comment:
Merge the veinovia times screen and this one. We have too many screens that really aren't needed.


comment:
Second text box, directional text: Suggest unbolding "the" in the directions.


comment:
To help you gain knowledge about your competition, I have.....


comment:
Can we put a page up that says the link to Veinovia times will be live at alpha? Or can we have it be the mockup with a note on it?


comment:
Second Why Popup, Speech Bubble Text: Suggest unbolding the period at the end of this text.


comment:
We need to call out VT the first time it appears. If it isn't here, then later. What is it, what info is there, or why they should click it.


comment:
Sorry, ignore my previous comment - that appears to be how all of these were built.


comment:
Transcript buttons don't appear until you see the correct feedback, and the icon for audio gets cut off in the pop up text.


comment:
We need to fix the feedback here or we are never going to be able to figure out what pages map to which comments. I feel like all my feedback is applying to the same screen.


comment:
Third text box, directional text: Suggest unbolding "the" here as well.


comment:
Suggest adding "Click the next button..." text here after the animation is over.


comment:
KMC--First bullet: survive their business (delete with) change efforts to effort
second bullet: comma after implementation
comma after operations


comment:
In the milestone popup, second bullet, add "is" after Manager


comment:
Suggest moving the red popup box out a bit so "appropriate" isn't on one line.


comment:
I clicked Abbott, but the red x was on grifols instead of the green checkmark on the right answer.


comment:
In milestone popup, third bullet, add "is" after manager


comment:
WKB--first bullet change it to it impacts to they impact
bullet 2: take period off


comment:
LMA last bullet delete the in front of efficiency


comment:
Before you start your training, I want to make sure you are ready. Start the qualification exam....


comment:
Customer considers us a supplier in first option
change customer is status quo to customer prefers status quo


comment:
The font on Question 1 in title bar is wrong


comment:
Site manager role popup, remove the & and replace with "and"


comment:
Change me to Leave Me Alone to match the descriptions from earlier.


comment:
I don't remember seeing the words Lean factory in the descriptions of the customer types. Are we supposed to just know this is about efficiency or should it be more explicit.


comment:
Directions aren't entirely clear: Drag the scanner over the Panther to locate all the claims Grifols makes.


comment:
Change font on Question number throughout


comment:
The screen before this - needs to change the menu option. It is not System Specifics but product offering specifics.


comment:
It says I have 0 more items to find, but no further instructions are included to tell me to click the icons.


comment:
Does this question make sense? What is the RBSS position statement?


comment:
to low volume platforms? To a low volume platform?


comment:
We call this a system, a machine, and an Instrument on the next page. What should it be?


comment:
Next, take a more detailed look at the Abbott Alinity s. Drag the scanner over the instrument to see what claims Abbot makes about it.


comment:
The continue button came up without me doing anything. I think this was left from DP.


comment:
when you hover over the Veinovia times, something appears behind it.


comment:
Update directions: Drag each feature to the appropriate system (again - system, instrument? What is it?)


comment:
Directions need to include and then hit submit.


comment:
This might be better served as an activity where the answers don't stick unless they are correct. Otherwise that's a lot to review and the learning agent is blocking the info anyway. And the feedback currently states Bjorn Ryche.


comment:
delete extra space after and in feedback 
delete comma after growth


comment:
include "Cytotechnologists and" before Pathologists and "screen and" before examine


comment:
Lowercase answer choices globally when they fit in a fill in the blank


comment:
Missing period in last sentence first paragraph.


comment:
Delete extra space before the period in first sentence of the question


comment:
Random text is appearing for this question.


comment:
This is the first time VT should appear. Take it out where it appeared earlier.


comment:
We need to update or remove the error message.


comment:
Let's link it to the PDF sample with a note


comment:
To make a case for Roche's panels, it is important to know more about the competitor's panels. Next, view a list of competitor assays and performance metrics. Help me decide which performance metric belongs to which assay.


comment:
We need to put the actual transcripts in once the buttons are working


comment:
Take away the initial error message that appears first.


comment:
Please use the most current version of the Be Clear, that was recently provided to BLP


comment:
Yikes, this one was hard. Yes, let's discuss ryan! Also we need to remove the system loading screen.


comment:
it takes a really like time for the logos to come up after audio #3


comment:
I thought the story needed to change here, but I need to look into this again!


comment:
Sample loading bay: is the font smaller here?


comment:
explanation of the Manage text:  after oncogenically, 
 "transforming", not transformed. and after disease, "caused by high risk HPV".


comment:
The text box covers the last thing i'm supposed to hover over which is confusing


comment:
BSD popup add comma after Trigger Solution


comment:
The top middle hot spot links me to Bulk Solution drawer, which is the bottom one


comment:
There is an odd pause after you click the phone where the phone is the only thing on screen. Is this just my system?


comment:
Selects and tests samples on last answer choice


comment:
Global: Is it Panther System? Or Panther? Or Panther system?


comment:
I saw post analytics earlier without hyphen. Be consistent


comment:
Is the course title "Know Your Product" or "Know Your Products"?


comment:
after leaves them at risk for "developing"


comment:
Please do a global search for confidant - unless we're referring to a close friend, should always be spelled with an "e"


comment:
Keep the intro text from previous page or delete altogether.


comment:
Transfer Switches: "A transfer switch electrically switches a load between two sources."


comment:
second line should read, "In the ALTS trial, the peer reviewed publication shows data on 2 pathologists who read the same pap cytology cases."    Below the chart the reference of the ALTS trial should be a link to the actual ALTS trial publication (I will provide this to BLP and Add it to the content inventory worksheet)


comment:
Please use the same table but from the latest "Roche Cervical Cancer Brochure" .....the headers of the X and Y access are more intuitive.


comment:
Penny sounds like a witch. Edit her text, "I know that paralleling gensets is not quite as simple as connecting two batteries.
What is required...."


comment:
In AC description, sine should be lower case


comment:
Waveform popup: sine should be lower case


comment:
move waste capacity spot to the right side of the instrument (towards the back)


comment:
She pops out after I've found everything asking me to take a look again.


comment:
Please change the Learning Agent dialog to only say:

"Let's complete the Value Creation section now. You will use more information from the Finance Business Case for this section." 

Keep (Value Creation Section) bold.

Delete the first two lines for ("The Risks Scale "High, Medium, Low" is translated to a numerical scale of "10, 5, 1" respectively fro the Tableau Portfolio Dashboards") since they have already been mentioned in previous slides.


comment:
explanation of the Diagnose text:  after CINtec Histology, "with the H & E stain on the tissue biopsy to determine if cervical disease is present."  after all 3 circles are clicked,   Maybe a call out to say  that by using these 3 products women at risk can be accurately identified, and those with cervical disease can be efficiently treated."


comment:
Let's remove the error message. It no longer makes sense.


comment:
Please change the Payback Years answer from 7 to be 9


comment:
Pap Cytology screening is actually a gold standard of care.    need to re-write this intro accordingly


comment:
Along with referencing the ALTS trial publication, using marketing collateral should be included in this sales call, such as the Roche Cervical Cancer Portfolio brochure, which opens with the ALTS trial table.


comment:
These pop up screens are redundant. We either need them at the beginning of the course OR here. Sharon, where do you think makes more sense instructionally?


comment:
I agree. Transition screen is too much, as is the double music.


comment:
We should consider using discordance as a softer way to point out Misdiagnosis..........in the study, 2 different pathologists read the same cases, and the data showed discordant diagnosis 57% of the time........


comment:
Add "Note to Cummins: Can you help us phrase this in layman's terms?"


comment:
When I came back to this screen, the next button would not activate - please check fx


comment:
Intro text sentence 1 - "Phase" should be "phase angles"


comment:
Genset controller - replace brains with brain


comment:
Nice to have: Is there anything we can do to make this screen a little prettier?


comment:
Please make sure text edits from prev screen get made here


comment:
Penny paragraph 2, sentence 1: delete the word "electricity"
sentence 2: lowercase sine


comment:
Next screen: Delete last sentence in para 1


comment:
Next screen - it appears there's a whole section missing??


comment:
Last bullet, second sent: This led to many potential points of failure.


comment:
Intro text: Penny talks to Manuel about her first project with a large hospital.


comment:
Question 1: Which of the following products do not support paralleling? (select all that apply) answers can still be placeholders.


comment:
Question 2: You're right: the XYZ generator does not support paralleling. Why not? (select all that apply)


comment:
Question 3: What are some typical applications for the XYZ generator? (select all that apply)


comment:
Edit "Note to Cummins: Please provide best solutions for Penny's hospital project."


comment:
Edit intro text: Penny asks Manuel about additional resources related to paralleling.


comment:
YES - use two computer screens with a screenshot from each webpage. Move descriptions to boxes underneath each computer.


comment:
Delete bullet four (gensets are equipped...)


comment:
Please remove this slide, the APAC excercise is no longer part of the training


comment:
Please make the Learning Agent Dialog to say:

"Remember, if you still need to enter more data into the OnePager, you can always save your progress and return later. 

Furthermore, under the P&L Impact tab, you can access and edit the region information you entered previously by clicking on View P&L Values" 

Keep (View P&L Values Bold)


comment:
***EDIT:
Have the Learning Agent dialog for this slide to be the following:

In addition, you can also access and edit the regions information you entered previously by clicking on "View P&L Values" under the P&L Impact tab.

Keep (View P&L Values Bold)


comment:
Please have the learning agent dialog to be the following:

"Remember, if you still need to enter more data into the OnePager, you can always save your progress and return later."


comment:
***EDIT: 	
Please make the Learning Agent Dialog to say: "Great work so far! Remember, if you still need to enter more data into the OnePager, you can always save your progress and return later."


comment:
The back arrow on each customer profile type is taking me back two pages instead of just to the page where I click on a person to review their customer type.


comment:
Please add the following as bold text to the Learning Agent Dialog:

"Fill in the required fields by dragging the correct items to each spot."


comment:
At "Let's look at Market Attractiveness first" please make bold (Market Attractiveness)


comment:
Please adjust the Learning Agent dialog to say:

"Thanks for checking my work! Target Market Share for NAM is 20% and its Market Growth is 4%."


comment:
This exercise was hard for me.  is it hard for anyone else like a new person?


comment:
Do we need to say anything about training for affiliates like the site evaluator?


comment:
I'm assuming this table came directly from them. Let's put a yellow note to Cummins about the Auxiliary Rating row - should it be there since it is completely empty?


comment:
Ratings at bottom - seems like it should be "</=" meaning greater than or equal to


comment:
add a / to cummins bullet 1 to match formatting of the other 2


comment:
electronics row - close parentheses after ECM instead of a comma


comment:
Use checkmarks that are more square-ish that we usually use in SF courses


comment:
Bullet 2 - do you need a ( before Hybrid?


comment:
There's a resources button in the SL player on this screen


comment:
There's a resources button in the SL player here and many screens after this


comment:
This feedback is REALLY long.. can we trim?


comment:
The incorrect feedback after you got it wrong a 2nd time doesn't really tell you what the right answer is? Then when you continue it takes you to Joe's 2nd screen instead of Jackie


comment:
add commas to the numbers - 10,400 and 15,400


comment:
Feels weird that we do CAT, then 2 MTUs, then CAT again. Suggest grouping 2 CAT engines together


comment:
Jacques bubble - remove space in engine "C280-8"


comment:
bullet 1 - add the word chance - "higher percentage chance of..."


comment:
I'd change these odds here to read as the do on the previous - 1 in 5, 5 in 5


comment:
5 in 5 chance seems, hmm... If they focus on the operator they are 100% of the time going to make the sale?


comment:
I feel like this boat would go the other direction, i.e. the left side of what we are looking at is the "front"


comment:
The next button is black on this screen instead of red


comment:
Do we have the info to include mentioned in DP feedback line 20 - "On competitor screens, need to add something like information publicly available and correct as of... and include the date"


comment:
about the 5 in 5 again - reading DP feedback (line 26) "potentially giving Cummins a 5 in 5..." let's change to that


comment:
I got this question wrong and it sent me back to an earlier question.


comment:
Let's change these to try again instead of go back.


comment:
Nice to have: put correct answers in the same order they were in the answer options. (flip mining and power gen)


comment:
Check fx - if I get it right, then go back and get it wrong, I still see the correct feedback. Make sure page resets to initial state.


comment:
Is red highlight supposed to go away when user closes popup? Right now it stays until you click another boat.


comment:
Same comment about red highlight staying visible after popup closes


comment:
Should mention who the customers are - right now it's unclear why there's a person in the popup. I think my preference is to label each one at the bottom - (i.e. "Customer: Roberto") Open to other ideas.


comment:
This is a single answer question, but set up as a select all that apply


comment:
Check fx - I've gone back and forth a bit, but I selected all right answers, and still got incorrect fdbk


comment:
List the correct answers in the feedback specifically


comment:
Delete "Features like long-life components and shared component designs" - that gives away the next question. REWRITE: "Great job. More uptime, easier serviceability, more power, and greater fuel efficiency all contribute to Joe's bottom line. Making sure his fleet runs efficiently with simpler maintenance and more uptime reduces his total cost of ownership."


comment:
Replace "Our customers are offered...engine alternative" with "The Turbocharger System offers our customer more power than our high speed competitors."


comment:
Can you make one of the names less american? Maybe "Jose?"


comment:
Red blood drops do not show the correct complete status once selected.


comment:
Now... how can it be both shorter in width but also wider????


comment:
Remove the note re: importance. It's important to customers because it requires less space in the design/leaves more room for other things


comment:
Why is the QSK fuel economy rate different here than in the CAT example?


comment:
Fuel economy rate is different again - why are there different rates?


comment:
the word "as" should go in the answer option so it doesn't give the answer away


comment:
In the transcript and audio, please add the "Gather and Prepare Trial-specific Informed Consent Elements" after the "Finalize and Manage Informed Consent Content"


comment:
Fix programming so that not all correct answers are on top.


comment:
Missing words after the last cobas 8000 statement.


comment:
Bullet 1: "Creates a higher percentage chance of a Cummins engine being in the vessel by knowing the projects a customer is planning for."


comment:
Bullet 3 - last word should be shipyards


comment:
lowercase influencing in the last sentence


comment:
Edit text: 
Following the Cummins sales process while selling the QSK95 Marine ensures a positive buying experience for the customer.


comment:
Bullet two: delete "features and" (the list is benefits only)


comment:
Edit bullet 4: "Use upstream influencing to approach all the shipyards instead of just one, giving Cummins a better chance to win the business."


comment:
Abby - let's talk about condensing these screens into a single table, with a "conclusions" screen and then all four review questions in a row.


comment:
Why do Abbot's pre-analytics solutions not support....


comment:
For all maps, please use this introduction language: "Below are the names of the milestones within the [INSERT PROCESS NAME] process, which refer to the same milestones represented in the Blueworks Live process map.


comment:
Replace milestone icons. Need the ones without red. Please see Edit tab in the Lilly Guide to confirm global edits are made. Thank you!


comment:
in feedback, e 801 should probably not break across the line


comment:
The next button disappeared when I hit replay. Please keep it onscreen once the learner has clicked the milestones


comment:
Nothing happened on this screen. Please put the text on-screen.


comment:
correct feedback at end limit is spelled wrong


comment:
I had the same issue with transcript and magnifying glass. Also, the audio and transcript do not match the process map walkthrough document.


comment:
The transcript and audio do not match the process map walkthrough.


comment:
Please update icons and the opening text (see earlier edit)


comment:
Transcript and audio do not completely match the process map


comment:
Update icons and opening text (per comments earlier)


comment:
COMPLIMENT ALERT: Good job fixing the grammar here!


comment:
Transcript still says "we" at the start of second paragraph.


comment:
ICF Approver, Who box, first bullet, second sentence: It reads weird. I'm thinking they meant: "Non-substantive changes are defined as a change that does not differ from the original meaning." But I'd like your thoughts.


comment:
extra spaces between Procleix Discriminatory Assays


comment:
There is a pretty long pause after you drop the last correct word before this screen comes up.


comment:
Should the popup title change to maybe "Control Circuit" or something else?


comment:
Check to make sure there isn't a missing Grifols target statment


comment:
Remove animation on manuel coming in since they were already both standing in this same room on the previous screen


comment:
2nd sentence "...harder than the other gensets to supply power..." (change at to to)


comment:
Do we want to say where Dr. Blut is? Where he is vacationing? Rather than holding the meeting since we won't always be in Spain?


comment:
Previous and Next buttons are appearing down in the bottom right


comment:
Power lines appear before the white box animates in so they are just on top of Penny's shirt


comment:
change watts to wattage (both on dragger and in feedback)


comment:
Is there a way to put a note here that we are waiting for content?


comment:
Remove extra period on the "front" side of index card


comment:
Let's maybe just remove the 2nd "card" since none of the question side ones take up much room, so you just drag dragger to bottom half of card or something. Also, it feels weird the Penny suddenly is on the other side of the screen when she's been on the left the rest of the course


comment:
Text on card for this one is in arial instead of the handwritten look font like all others


comment:
Front side of card - change addition to additional


comment:
With module opened up that we couldn't see before, this module got skipped. had to navigate to it with Menu


comment:
Move this to after "What is Informed Consent?" per line 13 from Lilly's beta review


comment:
Please move up the white box so Penny isn't peering over it like a creeper


comment:
Why did I just click Manuel to continue when Penny is going to talk next?


comment:
"Load governing is the process..."
"...of synchronizing the gensets' frequency..."


comment:
Peak shave mode is when the gensets only provide additional power required during peak usage times.


comment:
It looks like clicking on the Notification of Approved Records required tool takes me to a pdf, vs. part of the document (similar to current course).


comment:
1st paragraph, 1st sentence: "...discover the value of digital pathology and how its adoption..." clarifies what is adopted.


comment:
transcript, 1st sentence: change the 2nd "my" to "me"


comment:
transcript, Understanding Our Customers, last sentence: change to "But it needs to be clear how digital pathology adds value to the services I provide."


comment:
The intro image (the same on the map) isn't super high res. There's also no audio or anything there, so I'm not sure what purpose it serves? Recommend adding some audio or removing.


comment:
Can we give this pathologist a name since we name the 2nd pathologist?


comment:
Text for both: Change to "Phil, another pathologist, agrees with {insert name's] assessment. He agrees another opinion is needed."


comment:
Global for this interaction: We should include directional text indicating the learner should click the down arrow to continue. On subsequent screens, they can also click the up arrow to return to the previous screen.


comment:
I think Ventana can confirm this, but I wouldn't be surprised if there's more than 1 correct answer here tying to digital pathology's value. I think we can leave it for now without knowing what other value statements are embedded.


comment:
text change: 1st sentence: "Roche has been the only partner over the years that understands how to harness..."


comment:
Ending screen, no transcript button present.


comment:
Can a popup be added to the "master ICF needed" decision to explain how to answer y/n?


comment:
When learners have to click the top box to enter the course, It Needs to be highlighted or something so that they have a visual cue as to what to click


comment:
For the feedback on this activity, I can't tell what I should have clicked. If the right answer is "look at the slides as well", that isn't really what the yello box talks about


comment:
I think this image should be of a pathologist working with the system....not this patient. Everything that you are talking about is about the pathologist


comment:
Learners need to be able to see what they have already clicked


comment:
THIS IS FOR BETA - I am not in love with the old school projector screen used throughout the course. a TV type monitor would be much more realistic and modern.


comment:
This screen (the wrap up one with audio) needs a differnet image and pull quotes on screen to match up with the audio.


comment:
I think the patient shouldn't look so happy... she just found out she has cancer. Find image with more neutral expression


comment:
The monitor screen (in the pic with the girl) needs to be updated to something relevant... not a brain scan


comment:
The doc on this slide and the next is the same guy from the vid... change pic to different guy


comment:
Might want to loop Matt in on this one: I clicked the resource button in the menu and then closed resources and now the back and next button will not work.


comment:
After you open the resource slide you are unable to click next or back or the menu button.


comment:
Please change 'study's' in first line to 'trial's'


comment:
After I complete the activity and come back, the next button doesn't appear.


comment:
First box, third bullet, needs oxford comma


comment:
Now that I think about it, paralleling isn't really a product, so I don't know if the Know your Product name is the most appropriate. However, to make it consistent with the other courses we might just leave it the same, but should check with Ian and Elizabeth.


comment:
When I hit replay, the next button disappears. Please keep it on screen even after hitting replay.


comment:
Maybe this is just a placeholder, but the naming of the benefits seems a bit generic here.


comment:
Agree about the adding that the sales and marketing.


comment:
The last bullet point I would add at the site to the end of the sentence.


comment:
I think manage IMPACT data is wrong too now as it is the PDO that does this??


comment:
I think maybe we should take the 2nd and 3rd items out as we have to continue to maintain links and they are already in the maps.


comment:
Suggest changing "patients" to "study participants." May want to do a global search to ensure it isn't appearing elsewhere.


comment:
Directional Text Main Screen: Suggest unbolding "the"


comment:
May want to check throughout the course that "the" is not bolded in directional text.


comment:
Need to add the white checkboxes to each of the milestones once they have been clicked.


comment:
Suggest capitalizing "Site Manager" - may want to do a global search to ensure all Lilly job titles are capitalized.


comment:
Popup speech bubble: Suggest changing "patient" to "study participant"


comment:
Popup speech bubble, third sentence: Suggest adding a comma after "making"


comment:
May want to double check the directional text is the darker color here.


comment:
Everyone Working Together directional text: Please remove "get" at the end of the sentence.


comment:
One thing we may want to double check on - we use "study" a lot in this course. But, as I recall, they tend to prefer "trial". Do we want to check with Sandy/Sophie to see if this needs to change?


comment:
Question - should the title change from having "CDC" to "Site Evaluator"? I only ask because the titles differ. Figured I'd call this out.


comment:
Same comment about "CDC" in the title - should that be "Site Evaluator"? If not, just ignore this. :)


comment:
The Outcomes directional text: Suggest changing the end of the sentence to "to continue"


comment:
Should we call out that a country ICF is also referred to as a master ICF?  I know we do that in one of the other trainings


comment:
I think this question is confusing from a new user perspective.  Is it that I am in the UK and will be creating ICFs without a TCED or is it an or?


comment:
This is where we reference master ICF for the first time and it isn't clear how it ties to country ICFs.


comment:
The pop up is the first time that we say generic term to refer to country Level ICFs.  This is way too late in the training.  It needs to be discussed early on.


comment:
I don't think that the checklist is required - if it is not, then it should say, the checklist should be used


comment:
So, I think that quality review checklist and negotiation guidance document should not be answers because these are both useful with our without a TCED - right?


comment:
Middle Popup on Left: Is there a reason "Site Selection" is capitalized here? Should it be capitalized (or not) throughout for consistency?


comment:
I think I went through the TCED flow so why am I get non-TCED questions?  Then again, I may be in the wrong flow though I did see TCED information earlier.


comment:
This is something I've noticed is different depending on courses but, should the red popup be white with a purple outline instead? May need to see what's more consistent across courses and go with that style.


comment:
The whole yes/no question at the beginning has me stumped because both paths talk about the TCED so not sure why the branching.


comment:
Please change to:
As you can see here, the Business Review process involves six phases. It begins with your proposal for a new product and ends when you have launched the product (LD). In this course, for the sake of simplicity, we will tackle the phases two at a time.


comment:
Please change to:
As an IPM with Roche, I know how important proper preparations are for a successful business review and how my presentation needs to be based on facts; assumptions need to be explicit and noted in the presentation.


comment:
Change Marketing Intelligence to Market Intelligence


comment:
Please change regions to:
We provide feedback on the sales assumptions and ASPs, at DO at the latest, and the 10 year sales forecast at LD


comment:
Delete sentence:
Remember, depending on what part of the business you are in, your total market will be made up of different components


comment:
Market definitions:  
Total Addressable Market: delete after healthcare system "or that lives where a given disease does not exist and, therefore, that will not ask for testing"
Total Addressed Market: change immunology to immunochemistry. change "PCR technology" to "our technology"


comment:
1. With a failed attempt, can the selections be cleared? i.e. that the wrong answer remains highlighted unless you uncheck it.


comment:
2. Please change to:
Exactly! The Waterfall slide help us to visually explain the market and competitive landscape as well as the total addressable market.


comment:
Please change to:
At Proposal, you presented the Total Potential Market by region. Since this is an assay, you represented this as the number of patients.  
Note: If it was a blood screening assay, the values would be represented as the number of donations and for an instrument, they would be the number of tests.
As the project progresses, you need to identify changes in the market that will change the original assumptions.


comment:
I'm no longer getting a continue button on the splash page


comment:
in cc - third bullet has "And" which the narrator doesn't say.


comment:
1) Load: add an example after the definition.  For example, lights, laptops, elevators.

2) Transfer Switch: add "power" between two and sources.

3) Switchgear:  A switchgear consists of copper bus bars, switching and protecting devices such as switches, fuses, circuit breakers, protective relays, current and potential.

4) remove Bus completely

5) Gensets: paralleled together and provide power to the loads when the utility is not available. 

6) change load to loads in the main paragraph


comment:
I am not a far of questions like "how familiar are you with GAP?" or "Do you know about GAP?" to lead a conversation. It provides a "busy/in a hurry" borrower an opportunity to say "I know about it, don't need it," often shutting down the conversation.  Suggestion:  La Keisha, may I share how GAP can help protect your loan in the event of a total loss of theft of this vehicle?"


comment:
Consider adding a note for the learner about what information they have available to provide LaKeisha to look at/review.


comment:
If there is anyway to dim/mark the scenarios I have already viewed, that would be helpful...especially for learners who may have had to step away mid-module.  This would be true for any screen the learner is returned to to make a different selection.


comment:
First section:  Again, not a fan of leading with "how familiar are you" or "what do you know" questions.  And our lenders would not use words like "non-insurance coverage"...consider "coverage that complements your primary insurance coverage.  Also, need to include "may cover the difference," as there are exclusions that are not covered.
Second section:  "it is possible there may be" rather than "can be."  Also consider "GAP is protection that may cover the remaining loan balance..."


comment:
Paralleling switchgear is a combination of circuit breakers and bussing used to provide a protected electrical path for power flow from the generation sources to the loads.


comment:
I also struggle with the family benefit statements.  
First Feature:
First stated benefit:  Must include "may" in that statement.
Second stated benefit: Consider revising to "It provides peace-of-mind knowing that a large remaining balance for a car Amber no longer will not impact her ability to purchase a much needed replacement vehicle for her family.

Second Feature:  I do not see how either of these benefit statements apply to negative equity...and Amber's profile makes no reference to have brought negative equity in to the loan (such as financed 120% LTV).  Although it may not be necessary to be that specific in the provile, if the feature is negative equity, the benefits need to speak to that.
First stated benefit:  GAP does not "automatically pay the loan balance."  Suggested revision: "By covering up to a minimum LTV%, which may included negative equity that was included in the loan, GAP helps protect Amber's credit rating that she is working hard to build and maintain on her own. 
Second benefit statement: Consider "By paying all or most of the remaining balance on the loan including up to a certain amount of negative equity that may have been financed, GAP prevents a remaining balance from being added to a new loan as negative equity."


comment:
Asking for the "BEST benefit under each of these are tough, as they are all good benefits.


comment:
Hate "What have you heard about GAP?"  Consdier, "Tim and Linda, as this is your son't first car, I'd like to tell you about GAP coverage."  Is doesn't "supplement," but rather "compliments" insurance coverage.  And not just a "serious accident"...must be a total loss...which may or may not be a result of what someone would consider a "serious" accident.  We see relatively minor accidents total cars due to all of the technology and bling on cars today.


comment:
Benefit statements for first feature need to be tightened up:
GAP "may" eliminate out-of-pocket expenses in case of an accident "resulting in a total loss."
"...in case of an accident resulting in a total loss."
Second feature, second benefit statement:  GAP does not "guarantee" they are covered...there are not only exclusions to what is covered, but what situations are covered (fraud, intentional acts, etc.)  
I know we want them to select the "best" benefits, so the ones that aren't the best shouldn't be perfect...but I am not comfortable having inaccurate information in the module.


comment:
The screen shot of the product cars shows Max LTV% (MSRP/The Kelly Blue Book).  However, most product cards show Mac LTV% (MSRP/NADA).  We have some clients using KBB, some using Black Book, and some/most strictly NADA.  We should be sure the headers shown are consistent with the majority of client product cards.


comment:
First bullet:  "big" purchase is really in the eye of the purchaser.  While most feel a vehicle purchase is "big," others may not...especially when purchasing an older used car. But those older use cars can benefit from GAP, as well.  Consider "GAP allows you to provide borrowers peace of mind when financing a vehicle, likely one of the largest and most necessary purchases they will make.
4th bullet:  I agree this is a real benefit to the financial institution, and should be there...but worded differently.  Maybe "GAP provides much needed non-interest income to the financial institution, allowing for new services to be made available at low or no fees.
Consider an additional bullet..."Enhances the overall relationship with the borrower, becoming a one-stop source for all of their financial and protection needs."


comment:
Sorry, submitted my comments before selecting my answers.  Profitability IS huge for our financial institutions...not only from a non-interest income standpoint, but from keeping deliquency expenses down.  So, with some suggested edits, ALL of these would apply.


comment:
The arrows are very picky about where you click them. Increase sensitivity and/or size.


comment:
..to the flow of charged particles known as electrons. 
at the end add "The fundamental difference between AC and DC is the direction of flow. DC current looks like a flat line, whereas the flow of AC on a graph makes a sinusoidal wave-like pattern,

Add a new graph showing DC, just a flat line.


comment:
Add a period after other bullets in materials needed


comment:
Remove "1." in instructions since there is only 1 instruction.


comment:
conditions that must be met to parallel.
One of the Phase sequence images needs to be changed.
...it is determined by how the cables are wired from the alternator

...the frequency of the generator sets must match. for example +/- 0.1 Hz

Voltage Amplitude: ..... of the waveforms must

Phase Angle.... within, i.e. +/- 10 degrees


comment:
1. These questions seem to be asking what status the modules need to be in when loading reagents. If that is correct. Suggest changing the first question to "Which module(s) can you load reagents on while the analyzer is in operation mode?"
2. Suggest chanting second question to "Which module(s) must be in Stand By mode?"


comment:
Use Variable Speed Propulsion and Auxiliary labels in the top rows of each section (should be merged and centered.


comment:
Question 10 - change "which the green" to "while the green".


comment:
HMI: also add manually start/stop and parallel the generators
genset controller: ...responsible for paralleling 

Electronic governor is responsible for engine protection, engine metering


comment:
Instruction - item 1. move 3rd line (cobas c pack opener...) up to the 2nd line


comment:
For the ratings description at bottom of page : 

INT(Intermittent) / 3,000 hours per year: Power Factor <= 40% 
MCD (Medium Continuous) / 4,000 hours per year: Power Factor <=60% 
HD (Heavy Duty) 6,000 hours per year : Power Factor <=75% 
CON (Continuous) / Unlimited hours per year : Power Factor <=100%


comment:
Product Coverage statement. Change "...comprehensive warranty..." to comprehensive product coverage


comment:
on MTU Major components change 36 months to 3 years


comment:
Add a period after "Show where the Help button is and describe how participants can use it for software, maintenance, and troubleshooting information"


comment:
Change words "Standard Warranty" to "Cummins Warranty"


comment:
In the "Demonstrate accessing the Reagent Unload..." section, add periods after How you access it and
What it shows  the reagents that need to be loaded and unloaded.


comment:
In the product coverage matrix, change the header "Standard Warranty" to Cummins Warranty


comment:
In the product coverage matrix, change column header "Element" to "Coverage"


comment:
Suggest updating "Hand out a unload/load list example to each participant." to "Hand out a Reagent Unload/Load List example to each participant."


comment:
Add "Reagent" in front of "Unload/Load List" in Instruction # 3.


comment:
In the product coverage section under Standard Warranty change Included to Reasonable on the Travel row


comment:
In the products coverage matrix change $0 in the deductible row to "not applicable" under the column presently labeled Standard Warranty


comment:
#4 in instruction, bullet point 1. Per the Supporting Document (Daily Checklist) add "> Highlight the Reagent Status Report > View or select Print Out."


comment:
On the Products Coverage Page change the red button labeled "Encompass" to Encompass (24 month)


comment:
The Encompass Red button "Encompass" is correctly labeled


comment:
waveform by the alternator.  Phase sequence by power cable wiring from the alternator.


comment:
the last comment from penny is not necessary. She doesnt need to include anything in the quote.  that comes on any paralleling generator


comment:
...are synchronizing and load sharing...


comment:
Change the Encompass - 60 month label to Encompass 60 month Declining Coverage Schedule. Changes the "X"'s to the word "Covered". Add the word "Not Covered" to the cells that have currently no "X"'s in them.


comment:
keep the numbers as 50% across.  these numbers dont need to add up to a 100


comment:
In the column titled "Year" make it "Year 1"


comment:
In Demonstrate section add periods at the end of "Why it is performed at this point in the checklist" and "The purpose of the Manual Cleaning mode and the steps for how to perform the Manual Cleaning"


comment:
QSK95 is only available in the Rail and Power Gen markets


comment:
Add marine market as one of the segments to the question that is a correct response as we are now in the marine market


comment:
Add period to 1st bullet in objectives to be consistent.


comment:
Remove words " Auxiliary-prime power, DE Propulsion, and variable speed propulsion"


comment:
Remove the words "DE propulsion or auxiliary power"


comment:
Remove the words (main propulsion) 
Add the Ship type "Offshore Tug" 
Add the Ship type "Inland Water Way Push Boat"


comment:
Remove the words "Hybrid propulsion + diesel - electric"
Add the ship type : Offshore Supply Vessel


comment:
Remove the words "main propulsion or auxiliary)


comment:
Either add a period after "Why you Review Inventory" in the Demonstrate how to review inventory and explain section or remove the periods on the other 2 bullet points in the section. Some bullets have periods throughout the module and some do not. Please make consistent.


comment:
Change the main paragraph under "More Power" to read as : The QSK95 Marine provides more power than other high-speed marine engines in its class.  This means we can provide more usable power to our customers.  For customers that are using Medium Speed engines we can offer continuous type power in a smaller package size.  The features that enable these benefits are : 
* Efficient Turbocharger System
* High pressure modular common rail fuel system 
* Extremely durable power train components


comment:
Customer Gerald's comments should read : More Power means I can do more work over a longer period of time with the same or greater engine life.  As a medium speed customer I can get the same power with the benefits of a highspeed engine and I can get it from Cummins!


comment:
Capitalize Calibrator and QC Load List in the Instruction section to be consistent throughout.


comment:
Change Calib. to Calibrator in the 2nd bullet point of the objectives to be consistent with other instances on this page.


comment:
Please check use of periods in Demonstrate initiating a run of calibrators and controls and explain:


comment:
Per supporting documentation, was "flow process" supposed to be made bold?


comment:
In Complete the following simulator tasks, add module after cobas c 502 unless this is the title within the simulator.


comment:
adjust spacing in the icon section so that the spacing is equal


comment:
Is the Liquid Flow Path Cleaning on the cobas e 602 module weekly or every 2 weeks? It appears on the Maintenance Log under every 2 weeks.


comment:
add "module" after "cobas e 602" in question 6


comment:
Change "coma" to "comma" in "Please separate names with a coma."


comment:
components with an autonomous microprocessor based generator set controller, which was capable of....

Remove the DMC from second image


comment:
you can find white papers on power.cummins.com


comment:
common loads

Cummins paralleling architecture is a distributed logic architecture.  The paralleling control are redundant on each and every generator set thus eliminating single point of failures


comment:
not sure a patient "knows" she is going to get a Pap smear.  We should call it a Pap test, and say that she assumes her HCP will advise her about health screenings she needs


comment:
50% innaccurate means women falsely reassured safe from disease, and sent home when they should not be


comment:
add circle (R) trademark after word "cobas"; make "Test" all lower case "test"


comment:
PLUS in CINtec Cytology product name should be all caps, in italics


comment:
this implies Pap is used alone and seems to indicate 3 tests are better (which is intuitive) I would suggest the point is more that screen with HPV, and triage with CINtec PLUS Cytology and diagnose with CINtec Histoloy - a full portfolio solution


comment:
I already know what I expected to learn in this training from the Agenda page before the interactive conversation. Why do you need to repeat it? Straight forward to the training material is better while it is an online training. I already get bored at the beginning by clicking the people for greeting conversation.


comment:
The Border of the Correct Indication Message box should be consistent. It is green sometimes and red sometimes. I believe if you keep the Green border for Correct Answer and Red border for wrong answer to try again.


comment:
I just noticed the human image grow for next click. It is better but this is not good for usability standpoint, clicking human and clicking Next button cause longer human brain processing time...


comment:
line 2, there shouldn't be a comma after site levels


comment:
phrase before bullets should be "Develop" not Developing, right? It looks like the process name doesn't have the ING.


comment:
to be consistent, I would make first sentence " ... about the Develop Site Activation and Enrollment Plans process, it is..."


comment:
it's very strange that two of these roles are written in first person and the Enrollment manager is in third. I would change that, but not sure since it's GM. TT Leo.


comment:
cc - should say "mitigation and/or contingencies" in line three instead of just slash


comment:
text after audio should say "Below is the name of the milestone... which refers to the same milestone..." as there is only.


comment:
popup "... activities occur in parallel" - don't need the gerund.


comment:
again, you have an issue here where the first two "who" are written in first person and Enrollment Manager is written in third.


comment:
site manager what - the last sentence doesn't make sense grammatically. should it be "Also, Site Managers update Site Activation Documentation, as appropriate."?


comment:
ah-ha! figured out the problem with the "what" popup for site manager. It looks like it was re-written in third person from first. Confirm with Leo how to fix.


comment:
I would make the intro sentence "The Develop Site Activation and Enrollment Plans process is important..." to better eliminate the ING


comment:
animation does't reset when you use back/next to navigate


comment:
the menu doesn't show I've completed Mod 3 when I use the back button to back up.


comment:
this page doesn't reset when I use back to return.


comment:
these questions are the only places in the course where the next button is inactive if I use back to return. Not sure what the standard is for Lilly but thought I would call it out.


comment:
why do we have select all and then suddenly still seem to have select all but with a combined answer? this seems really strange.


comment:
continue button doesn't work on the last screen of comp profiler


comment:
Not getting a continue button here at all


comment:
still have the sound effects on this screen


comment:
assay answers are still wrong here. Bottom 3 should be Dengue, WNV, HAV, (top to bottom)


comment:
I think we either still need the cell phone background on the feedback or remove the "new text message" label


comment:
letter e should be bold too for both of those instruments


comment:
change the button text to say "Continue" She tells you that she doesn't know where he is, so there's no point to the text on there.


comment:
Need a note saying that we will add in the 3 Abbott target statements for Beta when we receive them.


comment:
Add a yellow note here that we have placeholder text in this animation for the competitor statements and responses. We will add those in when we receive the Abbott target statements and update at beta.


comment:
Can't think of any additions.  I'm fine with Laura's comment


comment:
globally, these fade out images, reduce transparency to 50% or more.


comment:
for the resources: can you add a hover underline state to the links... then for the transcript popup, why don't we move that to the bottom of the screen with the arrows on a blue background. that way if they do leave it open, they can read along.


comment:
add player controls... or at least let them replay and then have access to controls. maybe just put an invisible box over the player on first watch so they can't click ahead


comment:
can we keep the feedback below the text so there is no overlap?


comment:
maybe to fill up screen, make the headers a little bigger (features, benefits) and make them the colors of the icon too


comment:
i think you just have them each fade on slightly after one another. then have directions and next appear


comment:
should i be able to select both in the same column?


comment:
hovers are kinda messed up on these. not sure if it's worth changing


comment:
let's just reduce the size of the videos to be sitting in the center of the screen. it's too confusing with the arrows and stuff. definitely add the player controls stuff though


comment:
im assuming we jsut don't have these yet? if so, maybe add a note to client on here


comment:
answer options 3 and 4 are off alignment with 1 and 2


comment:
this feedback is double=up for the q/a screen adn then "feature or benefit?" screen.... for F or B, bold the action words


comment:
Resources - change IQQ to say "Learn How to Access Your Product Card through IQQ"


comment:
for F or B.... I think we should have columns here for each one. that way they can slot the draggables into it, then maybe change the state of them to the color of the table (green or magenta).


comment:
for F or B... the popup is different from al the others (size, position, etc)


comment:
Resources - Split the transcripts. Give each a title to match what the screen title is in the course.


comment:
can you add an image of the menu in () after the word on this screen?


comment:
make the X in the direction text the same red as what you show at the corners of the screen


comment:
same feedback ID here for the F or B recap.... for the recap, I think we can delete this entirely now if we rework the other screen where you can still see where they were dropped


comment:
the icons under menu don't line up with the words.


comment:
blue note - change to "Be sure to have a copy of your product card to refer to the details of your specific product plan throughout the course. Use Resources for detailed..."


comment:
on this screen - can we bring back the triangles in the footer in addition to fading the image per Matt's edit? I don't think the random box around the arrows looks good.


comment:
also, can we move this image up? I would like to crop more of the tent and see more of the car and/or road if possible.


comment:
don't have the back arrow available. Wait and bring the back/next at the end of the video, along with directions to "Click the arrow to continue."


comment:
actually, directions already appear, just move them to be above the arrows.


comment:
when video finishes, can we bring on the opening screen as an image, along with the replay Matt suggests?


comment:
capitalize Is on button and in first line of directions - What Is GAP?


comment:
globally - change Main Menu to just Menu.


comment:
I think we need the triangles back. (anywhere you see the white box around the arrows, bring back the triangles or at least the one on that side.)


comment:
again, you have a ton of empty white space at the top of the image. Can we crop it so you see more of the floor below the desks? The less ceiling, the better.


comment:
total and stolen don't totally cover the blank lines they replace.


comment:
the animation timing of the buttons seems really off to me; they slide in at different times but the intervals aren't the same.


comment:
Matt's comments relate to the new Features vs. Benefits screen. Mine relate to the menu page. Currently, both pages have the same provide feedback number.


comment:
FvsB screen - change opening text "Besides explaining what GAP is to your borrowers, you also need to be ready to position the right features and benefits of the product with them. Do you know the difference?"


comment:
bullets for Features "A feature is a factual statement about the product." "It describes what GAP is and how it works."


comment:
Benefits bullets "A benefit describes how a feature meets a borrower's needs." "It focuses on the value to the borrower. Benefits answer the question "What's in it for me?"."


comment:
Change to:
"At these phases we consider the following key questions:


comment:
let's delete the office from this screen and add the triangles back. you may need to move the customers up to fit them in.


comment:
LaKeisha profile - (feedback tool seems to be showing same number as main screen) You need to make sure only Click the arrow is bold in the directions.


comment:
LaKeish profile - there is a weird line down the right of the screen that is very visible behind the text box and back arrow. fix.


comment:
slow the fade a lot more - agree with Matt's comments.


comment:
same issue with bold in directions - only Click the arrow should be bold.


comment:
Please change to:
A successful business review clearly articulates the customer requirements and our coverage of these requirements versus the competition. This constitutes the customer perceived  value. Our ASPs should be below the reimbursement point. Depending on the value we are bringing to our customers, we might be able to price above or below the competition price point.


comment:
LaKeisha feedback screen - you can't read the click directions. You also have the same weird white line down the right of the screen. And it looks like the feedback tool isn't work for this on either.


comment:
Move the profile button over to the right, centered above Amber's head.


comment:
add the triangle on the side of the screen with Amber so arrows aren't floating over her image.


comment:
Dang it, I meant right side of the screen in the comment about the triangle.


comment:
Only let the learner try 3 times. After 3 wrong responses, highlight correct answers and bring up variation of correct feedback that tells them what the should have selected.


comment:
Feature on left uses smaller font. If you need to use the smaller font, reduce on all speech bubbles on this screen.


comment:
for both on the right, it should say GAP protects... - those aren't complete sentences without GAP.


comment:
fix office on this screen too, to move it up so more floor visible.


comment:
Change to:
after differentiation "to articulate the ASP for your product in the US market"


comment:
directions when Millers appear should say "Click the third customers" - s missing


comment:
this should be the picture of the Millers, not this office


comment:
move profile button over so it's more centered over the millers when you add them in.


comment:
can you put the speech bubbles to the left so it doesn't look like it's coming from Amber?


comment:
can you put the speech bubbles to the left so it doesn't look like it's coming from the Millers?


comment:
in directions, change her to their when referencing profile.


comment:
option 1 - we can't say it could cover the deductible because that's GAP Advantage. How about " in case of a serious accident or theft." to end the second sentence in the first box. You could make the box a bit smaller then so it matches the others in terms on height.


comment:
bottom right should be "GAP guarantees..."


comment:
you have that same white line down the right of the screen here.


comment:
change directions to say "Now that you've worked with three customers, click the arrow to learn more about eligibility requirements."


comment:
I like the directions here. I just think we need an image again in addition to the replay button per Matt's edits.


comment:
I don't think we need this screen since we added the review at the end. Let's delete.


comment:
delete the office background; this screen can just be plain for now.


comment:
again, no office background. Here it might be nice to have our triangles back.


comment:
value to org - "You know that GAP is..." (that, not how)


comment:
value - make answers 1 & 2 full sentences


comment:
values - incorrect feedback needs to include some kind of hint.


comment:
Can we fix this so the car is more visible? and add the triangle to lower right so arrows aren't in box.


comment:
make directional text blue and bold as needed. Remove Exit button and direct them to click X via the menu.


comment:
In the video background, there are still a couple of "C"s on the building.


comment:
Originally we were thinking we could stylize this picture a bit more by maybe rounding off the edges or something. Can we experiment with this?


comment:
the splash screen can't be accessed from the drop down menu.


comment:
line 1 - Closing Out Sites process, not Closeout Sites? At least it should have the ING per the splash screen and previous page.


comment:
both places on this screen that you say Closeout Sites I believe needs to be Closing Out Sites. Either that, or your splash page and intro screen are wrong.


comment:
cc - i believe close-out in last line should be closeout based on how you've spelled it everywhere else.


comment:
I honestly can't tell what the process title is. The bottom of the screen (the course title) says Closing Out Sites. The top of the screen and the audio says Closeout Sites. Which is it?


comment:
The wording in the two illustrations is hard to read. Can we make it bigger or allow it to be made bigger by clicking on it?


comment:
Site Early Term is a lighter shade of purple than the other two, even after completing that step.


comment:
sites closed, second bullet. Sentence 1 says site close date. Sentence 2 says site closed date. Which is it? D or no?


comment:
line 1 - pretty sure closeout should be one word.


comment:
your click next feedback shows up over the transcript.


comment:
question doesn't reset when I return. still has answers filled in.


comment:
I have no way to get from this screen back to the previous screen.


comment:
Please change to:
Just like the prior phases, it is important that you to know what questions you will address in DI and DO that will support leadership in answering the key questions for each of these phases.


comment:
sorry one more change:
Just like the prior phases, it is important for you to know what questions you will address in DI and DO that will support leadership in answering the main business questions for each of these phase.


comment:
The exercise jumps right to DO once I have dragged 4/5 correct answers, is this intended? I ask because I was not able to drag "what is competitive landscape" in time - it just moved on to DO.


comment:
In this and next slide we have the same Milestone... First Site ER... 
Is this the objective?


comment:
I think we should change "Firs site Enrollment ready"... to "Track and Manage enroll"... it seems confusing since is the same title as previous slide.


comment:
I think is ok to leave it as it is because you have many site managers and also other enrollment managers participating in one trial (ex. 2 or 3 CTPMs)


comment:
Should we say IMPACT ? shouldn´t we say systems only? I´m not fully sure if IMPACT is the only system tracking this.


comment:
I wanted to check all the answers but once I picked the first one I was not able to check the other answers.... maybe we can check them in the next call?


comment:
At trial level the PDO is the CTPM (e. manager)


comment:
Replace the woman with the sunflower hero image consistent with the brand book for the be clear concept for the RCCP.


comment:
replace Roche Cervical CAncer Solutions with Roche Cervical Cancer Portfolio.


comment:
in some countries, an annual exam is not performed.  Replace with "headed for a cervical exam from your doctor."


comment:
Replace "will the lab's pathologist use Pap" with...will the health practitioner order a Pap cytology test?"  Or, will the health practitioner order an HPV test with biomarker triage offered in the Roche Cervical Cancer Portfolio of tests?


comment:
LSIL - ....considered to be representative of a low-grade pre-cancerous....


comment:
replace "50% of the patients are" with 50% of the patients can be misdiagnosed.


comment:
replace "had two pathologists read" with "...publication had expert pathologists re-read cases which were originally diagnosed by community pathologists to see if those results were reproducible by the expert pathologists who re-read them.


comment:
When clicking the chart, only half the information to highlight is shown.  What about the HSIL misdiagnosis?


comment:
replace "now let's use" with "Now let's consider a different approach"


comment:
replace "those results" with "To manage an HPV positive test result in women who test HPV positive for high-risk types of HPV..."


comment:
Replace "cervical cancer" with "cervical disease"


comment:
replace "if the disease is present" with "if high-grade disease is present."


comment:
replace "any patients diagnosed" with "patient's accurately diagnosed with high-grade disease can be treated."


comment:
replace "for cervical cancer prevention" with "for cervical cancer detection and prevention."


comment:
replace with "and help them transition to the..."


comment:
replace "dealing with competitors" with "overcoming competitors."


comment:
Replace "saving lives" with "see how many women can get accurately screened and diagnosed"

Replace "save your region" with "save your sales territory"


comment:
You just learned why "Pap cytology is a flawed gold standard and women benefit more with accurate screening and disease detection from the Roche Cervical Cancer Portfolio."


comment:
replace "in the last section" with "in the next section"


comment:
We know Pap cytology is the gold standard of care, but it is flawed.  It lacks accuracy and it misses disease.


comment:
Dr. Amari is a bit too young here.  She looks to be about 27 to me.  4 years undergraduate, plus 4 years of medical school, plus 2 years residency, clinical rotations etc would put her about age 30 or greater.


comment:
replace "have you heard" with have you read...

Replace what you have here with "I have a study that shows that up to one half of the samples can be misdiagnosed......"


comment:
Dr. Amari with thumbs up is not believable to me.  Please don't do this.


comment:
Rather than highlight misdiagnosis, highlight that pathologists don't agree.  It is more impactful to show disagreement.  This publication is showing concordance data, which is pathologists not agreeing with each other.  Get the focus away from misdiagnosis.  That is a dangerous slope for a rep to climb.


comment:
REplace misdiagnosis with...."50% of the time pathologists don't agree with each other on the diagnosis."  This takes away risk for the rep and gets them out of "clinical misdiagnosis" that a pathologist could eat them for lunch for bringing up.  The natural conclusion is that if pathologists disagree with the diagnosis, then the patient is at risk of being misdiagnosed and treated unnecessarily or not treated when they actually can benefit from that treatment.


comment:
Roche's cervical portfolio...NOT "our" portfolio


comment:
front-line is jargon to me.  Suggest "primary screening tool" instead.

Clinical publications are not just starting to show limitations of Pap, they have been doing this for over 15 years.  Please change this wording you have here.

50% of women can be misdiagnosed because pathologists don't agree when attempting to interpret cell morphology and conclude with an accurate diagnosis up to 50% of the time.


comment:
Can we change this Roche representative character into a Roche Lean Consultant instead of a Nurse? Can you remove the cap with droplet?


comment:
Cartoon and profile description is missing


comment:
All three individuals are not well distinguished. It takes me awhile to find the label that said she's an oncologist. For the placeholder audio, she would be more informed than this. She knows what whole slide imaging is.


comment:
The audio on this one also doesn't seem to correlate to the scenario. Also, I have now forgotten which scenario I am in. I see it under the quote. I'd consider swapping those and adding "Scenario"


comment:
the IT manager would not be wearing a lab coat. Same comment as before with the placement of the scenario.


comment:
The placeholder audio on this is way off the mark.


comment:
Would this be prospective customers or prospects instead?


comment:
Will you always be putting the correct person in the middle? And will you always put the correct VP answer on top?


comment:
The High Specificity allows.....
In blood screening it's key not to have "false negative " tested samples.


comment:
I like this question better than the ones I've provided in the content document 1b.  However, I think we need better "false" answers - two of these answers could be correct, I believe.


comment:
I take that back.  I re-read the answers carefully.  I like all the answers so this question is good to go!


comment:
I also like this question better than the ones I've provided, so please use this instead.  But change "rapidly reproduce" because that could be a legitimate answer.


comment:
Please refer to the content worksheet.  

I think we need visuals here for each one.  Please refer to content notes


comment:
Please put in parantheses after "screening assays" "(single tube test cartridge).

For the full antibiotic susceptibility, please put in a visual and words that "Multiplexed Smarticles"


comment:
The customer profiles do not work on my computer: I always see the first profile I click and not the others anymore


comment:
seems to work with Microsoft but not with google....


comment:
Why are we referring in the answer also to Serology?


comment:
The wheel is spinning and I cannot proceed


comment:
site selected popup - I believe in line three "business-defined" needs a hyphen.


comment:
cc is missing a period on the very last sentence.


comment:
popup - patients and customers needs to be plural based on use of "they" later in sentence.


comment:
After the correct answer there's no way to  "continue"


comment:
when I clicked the back button and came back to this page, the grey storyline prev/next buttons popped up.


comment:
when I used back to come back to this page, the word Next was still there but the little > was gone.


comment:
using back - all drop items in place, but no next button. I believe the screen should reset.


comment:
settings re: back and next on this screen are right (In case you need an example)


comment:
Does this argument work in a Blood Screening environment with qualitative tests?


comment:
I think in one of the edits we wanted to take the part about component designs being the same b/c the QSK95 actually does not share those component designs, so essentially we would need to take out the first 2 sentences.


comment:
Modular heat shield did not stick out to me at all when I was reading through easier serviceability, maybe we can explain this more prominently in the f&b section.


comment:
I'm not sure how we draw the connection to more power from the customer notes section. I get the other three, but the more power doesn't necessarily mean more profitability.


comment:
I think we need some work on the verbiage of the activity to clean it up a bit. Maybe after the SMEs take a look we can get some feedback, but I feel at this point it is not totally clear on correct answers.


comment:
The link to consultative training did not work (using internet explorer).


comment:
The link to rbss.roche.com does not work


comment:
Under the Study Manager's "What" popup - "manager" needs to be capitalized.


comment:
For the Study Manager and Enrollment Manager popups, please add "The" at the beginning of each.. so it reads "The Study Managers..."


comment:
The "Country-Level Enrollment Projections" lower case Study Participants, please.


comment:
When revisiting this page I have to click through all the popups again before getting the next button


comment:
Second link - make sure the text link is the same as the button link. I think they are different.


comment:
the back button and other tabs (menu, resources, exit) cannot be clicked


comment:
if you click submit before all of the droppable items are in place, it disappears. You don't get an error message or the next button.


comment:
s there more to this "why digital pathology story"? In other words, the story changes for this patient because the pathology laboratory was able to use digital pathology perhaps by sending digital images for a secondary opinion or remote consultation? Is there more to this... not sure this is enough here to tell the "why."


comment:
How our Products Work... we only talk about DP 200? This doesn't make sense... is there more?


comment:
Differentiating from the competitors... is this just a placeholder? We need to re-write the script to be more specific to tell the Why Roche story.


comment:
under turn on speakers, add line that says "Transcripts are available in Resources if needed."


comment:
transcript close button disappeared when I scrolled.


comment:
can we slow the fade of the text boxes by another beat or two?


comment:
in correct and incorrect feedback - change their to her in the blue directions.


comment:
We should remove Hours per year from the ratings description. I am not sure we need the ratings description here.


comment:
in both correct and incorrect - change their to her in direction text


comment:
correct feedback - Miller's doesn't need an apostrophe. Sorry!


comment:
To respond to the "Note to Cummins" The auxiliary ratings row is describing that the last two ratings are Aux ratings so yes we should keep it.


comment:
incorrect - update text to "Try again. GAP provides many values to your customers. The profitability of the product is not it's major value."


comment:
I don't think the QSK95 has been used in the mining market. It has been used in Rail and Power Generation for sure.


comment:
change line 1 "Did you know that the average new car depreciates by about 30% in it's first year? That vehicle's value continues to decline..."


comment:
second paragraph - customers should be borrowers


comment:
NOTE: ROCHE BRAND STYLE  Inaccurate style used throughout with upper case formatting on all headlines. Correct style is "Sentence case" with only the first word of the content in upper case unless any of the following words are a proper name or other that requires upper case


comment:
SUGGESTIONS
- Color the lower right down button in yellow to see it better.
- On the scene where Daphne is talking to Dr Smith on the phone, change "transfer" to "transmit" or other verb that indicates she is electronically sending the files to him to emphasize the digital aspect more


comment:
In the direction text for first milestone add a "d" to the end of "Complete"


comment:
Question re: de-railer question about overcoming cobas 6800 size.....the answer references Viral Load testing, and Utility Channel, both of which do not apply to RBSS customers


comment:
The question about connecting RBSS and NAT .....is CCM not applicable in RBSS?


comment:
I ran the scanner over the system, got three points, reviewed them, but could not continue.....

Are there points missing?  How do I get the scanner back to find them?


comment:
Change the sentence " A focus....System"
The Cobas 6800/8800 system offers a broad menu for blood Screening on HIV, HIC and HBV ,  Parvo B19, HAV, HEV, WNV. 
The 6800/8800 system has also an " open Channel" for developing the customers own homebrew assays.


comment:
third tool description/bullet: change showing to shows


comment:
Also emphasize the consultative selling part.


comment:
Voice of news male new presenter sounds "hollow"....Can this be changed?


comment:
Grifols acquired the Hologic unit for NAT testing


comment:
This statement is applicable for virology NOT for blood screening.
You can emphasize here that you have to do an additional discriminatory testing for HIV, HCV and HBV with and initial reactive screening of the donor sample.
With the Cobas MPX assy on the 6800/8800 system this not needed due to the use of multicolor dye test.


comment:
Refer to blood screening only. Not to Micro and oncology


comment:
What happened to the side by side experience?


comment:
Consider listing (or bullet pointing) the three common customer types so that trainees don't have to wait until clicking through the entire next page to see who the three types are.


comment:
After all the customer types are introduced, the last screen that shows all three images in color should still include the customer type labels


comment:
Branding comment: "Doing now what patients need next" should be in Minion italic


comment:
Really minor issue but the lab director's facial expression doesn't quite match what he is saying.


comment:
Now that I have had a chance to see this in action and take it in, I have some reservations about the tone that is being set throughout. This is a significant shift from the sales person status quo and may be the very first thing they see come from us. If they don't buy this, it will be hard to get them to engage. I'd like to work with you on this some more. I think we can keep to the timing but I'd like to refine this more if at all possible. 

I will work this out tonight and be ready with something in the morning.


comment:
I think we need to change this content. I'm not sure this really makes sense to lead with the patient story... I prefer to lead in with the laboratory manager or pathologist perspective.


comment:
We need to introduce this module with a more comprehensive story... it's odd leading in with DP 200 without mention of the portfolio. How do we re-write this piece?


comment:
Is there a way we can make these side-by-sides look more different?


comment:
This doesn't make sense. The pathologist would order the breast panel assay regardless of whether there is a digital pathology algorithm... the difference is the actual score you get from the digital read vs. the manual read. The better scenario is to say that you need a secondary opinion on an unusual case. We probably shouldn't use the breast panel but rather a more difficult case. We'll have to consult with the pathologist on a more accurate scenario.


comment:
The other pathologist would not have a stethoscope... change the image.


comment:
I don't think this is an appropriate way to depict the side by side. The benefit here is that the clinician would get results faster with digital pathology vs. waiting for the results via regular courier. I don't think this should be focused on the patient.


comment:
I get the idea here, but we need to modify the actual value proposition. This is not accurate.


comment:
This is also not accurate. I get the idea, but we need to modify this content.


comment:
This is not correct. We need to modify this content.


comment:
We must change the bullets - I prefer to highlight other points. Need to modify.


comment:
Propose to rephrase to "position Roche Blood Safety Solutions against our main competitors in this market, Abbott and Grifols"


comment:
Roche Blood Safety Solutions (not Bloodbank Safety)


comment:
Could you reorder the two bottom customers so they match the standard ordering ?


comment:
Keep me comfortable: write easy instead of hassle-free


comment:
Leave me alone: No text or image appears on Google Chrome


comment:
When clicking on "Back" button after viewing a customer profile, you get back to the screen "Outsiders are usually not allowed..." and not directly to the screen with the 4 customer types


comment:
On Google Chrome, you cannot proceed after this screen due to errors viewing the two bottom customer types


comment:
To be discussed indeed. We may want to reformulate it or make it a bit harder.


comment:
Text should say "blood safety issues" instead of blood supply issues


comment:
Should be Roche Blood Safety Solutions (not bloodbank safety)


comment:
Propose to reword to "learn as much as you can about the two main competitors, Abbott and Grifols"


comment:
I believe Abbott is no longer using the tagline "A Promise..." in their logo


comment:
Last call: feedback text should say "Abbott recently announced the launch of Alinity, their new family of systems".


comment:
Reagent Loading Bay: text should mention racks of 6 sample tubes


comment:
Abbott, on computer screen mention that the interface is common accross Alinity instruments.
Also include that there are 24 reagent positions on-board.


comment:
Remove question about trays for Abbott since it is a bit complicated to explain in 2 lines (1 tray can hold 5 to 10 positions for 6 sample tubes)


comment:
maybe a bit too easy. It can be solved simply by logic, without actually knowing the content.


comment:
I get stuck on this page (no continue/next button). Using Google Chrome


comment:
Statement on HBsAg should be rephrased to "Only HBsAg confirmatory requires pre-treatment".
Please refer to Word file I submitted for proposal of multiple-choice questions/game.


comment:
Proposal to rephrase to "convince him to go with Roche Blood Safety Solutions".


comment:
No contact picture in feedback screen (bubble from which text comes)


comment:
Don't see a "Continue" button on this screen (using Google Chrome)


comment:
No continue button on this screen either (Google Chrome)


comment:
Question should be reworked.
Answer cobas 8000 could be considered as technically correct.


comment:
Switch position of two bottom customer types.


comment:
Only "Keep me Ahead" works for me (Chrome)


comment:
No "continue" button visible for me (Chrome)


comment:
Roche Blood Safety Solutions (not blood bank solutions)


comment:
Shouldn't it be "his concerns about the competition" ?


comment:
Could we have a way to print a certificate at this stage ?


comment:
Remove reference to product card next to the open book icon.  Their card will not be attached to the module.


comment:
In the first sentence it's should be its.  It's should only be used as a contraction for it is or it has.


comment:
The last sentence of the first paragraph is written as if the borrower is the one reading it...(the balance of your car loan).  I think it should be changed to (the balance of the borrower's car loan).


comment:
The first 2 bullets are gray - the last one darker gray or black.  Should be consistent.


comment:
In the blue box, iQQ should be a lower-case i.


comment:
The photo is flipped.  The prices are backward.  If prices can't be removed, will need a new photo.


comment:
The first benefit is directed toward us as the learner.  The second benefit is directed to LaKeisha.  First benefit should be directed to Lakeisha too.


comment:
Might this activity make more sense before they practice interacting with borrowers?  It seems out of place here.


comment:
It won't let me go back and do this activity again, but I felt like the items needs to be mixed up more.  Seems like the features and benefits were lined up next to each other, but because I can't do it again, I can't say for sure.


comment:
Where does the learner's name come from for the certificate, or do they write it in?


comment:
Disregard my message above about item placement.  I went back thru the module and they are mixed up more than I originally thought.


comment:
What is the Projects side of business? Can we check with Ian to ensure this is a believable way to talk about a role where someone needs to know about paralleling?


comment:
The bottom image looks odd and inverted, can this be corrected..


comment:
- Text on right slide is too small to read. Can we have a better option?
- What exactly is Sales Tools Source document? This is only sales tool or sales and marketing tools?


comment:
Who is the author of Sales Tools Source document? Has the content verified with extended team members?


comment:
Text on right slide is too small to read unless it can be zoomed in


comment:
Please check with Marcom team if it's ok to cut the Cummins logo to showcase the products


comment:
Remove reference to WWID in red popup text.


comment:
I'd prefer to use the 'continue conversation' button in the bottom center of the screen instead of the blue instruction text and the clicking back and forth between/highlighting the two people.


comment:
Course title - with our course renaming work, I'd like to change this to just Paralleling Basics.


comment:
In Frequency popup, change "...Hertz (HZ)..." to "...hertz (Hz)..."


comment:
The last part of the HMI answer "control manual paralleling' is different from the prior page which says 'monitor alarms'. I suggest changing here to match the prior page.


comment:
At the end of the Paralleling Conditions Review, Manuel needs to say something to affirm Penny's understanding.  Otherwise it just moves onto Penny's Next Lesson and Manuel never says anything.


comment:
Could we strengthen the "May eliminate out-of-pocket expenses after a total loss" to May eliminate out-of-pocket expenses and save you money.  This would give the benefit more definition.


comment:
The transitions between how the images come up when moving the slider is a bit clunky/delayed - can you make this smoother please?


comment:
The first option is already checked when I open this page.


comment:
The last option is already checked when I come to this page.


comment:
To avoid any confusion, in the first feature, could we change "insurance payment" to insurance settlement.

In the second feature, second sentence, change "GAP is a product" to "GAP is protection" to add emphasis

Third feature.  Could we modify to say "Our GAP protection is very affordable, just $XX per day over the term of the loan.  We highly recommend it!"  To me, it feels like the 60 Day Free Look is out of place.  I always like to promote 60 Day as a last ditch effort.


comment:
While I realize that GAP indirectly protects the family, I'm struggling with the two family related benefits.  Perhaps something like "It provides you and your family peace of mind in the event your car is stolen or totaled in an accident."  Because good credit is incredibly important to a single mother, perhaps we could kill two birds with one stone with this benefit statement "GAP can protect Amber's good credit she's worked so hard to build.  It will help her maintain her family's standard of living."


comment:
I may be late to the game on this one, but it seems to be tailor made for ADR!!!  Anyway, could we tighten up their profile?  Perhaps "Tim and Linda are buying their teenage son his first car.  Due to their son's age, they're concerned about his high insurance deductible.  It could be costly if he gets in an accident.  They're also concerned about their monthly payments.  They already have two car loans!"


comment:
Slides are small and wouldn't require a box that large.


comment:
The second feature statement also includes the benefit of "peace of mind"  Since we're trying to differentiate, this may be confusing to the learner.  Perhaps changing the 2nd sentence in feature 2 to read "This is a very popular product that many of your fellow members take advantage of."


comment:
add: offers high speed scanning at two magnifications

These times refer to only 15mm x 15mm areas of tissue which will need to be clarified


comment:
It was not designed with "busy" labs in mind. The DP 200 is meant to drive adoption of digital pathology for first time users and target labs with use cases with low-volume imaging needs


comment:
Could we enhance the first benefit under the Low Cost feature?  "GAP is very affordable.  Just a few dollars per month when included in the loan package."


comment:
During the audio for Alex, it says "Alex was rear ended last week"  could we add "and his car was totaled."  This will help avoid confusing GAP with other insurance.  The graphic could show Alex's car more crunched up so there's no question whether or not it's totaled.


comment:
I have many clients (leaders) that would put profitability at the top of the list for value.  However, in some CUs, profitability is a bad word.  I would suggest eliminating the "It's profitable" box.  Perhaps replacing it with "Great for positive public relations."  The point I'm trying to make is that when members have claims paid, they're out there telling everyone that the credit union had their back.  It could also be classified as "Positive word-of-mouth advertising."


comment:
in purple popup box - remove comma after course; add comma after ICF(s)


comment:
remove comma after ICF in first sentence


comment:
change "to be enrolled..." to "to enroll..."


comment:
there is a lot of audio but no visuals accompanying it? don't know if that is relevant


comment:
remove "that" in first and last sentences


comment:
Site-Level ICFs Approved - capitalized level in second bullet


comment:
ICF Developer: capitalize developer in description


comment:
ICFs are required for a trial: change "have been completed" to "are complete"


comment:
Gathers source document...: pluralize "document"; change "when" to "while" in second to last line in description


comment:
Uses the appropriate...: remove "that" in third bullet


comment:
ICF Approver: add comma after "information" in first bullet


comment:
change correct feedback to: "That's right! Note that these roles must review the ICF, but other roles may review the ICF as well."


comment:
first incorrect fdbk: remove "that" in first sentence


comment:
change "when working" to "while working"


comment:
Approve ICFs: remove comma after "those" in last sentence


comment:
change "when" to "while" in direction text


comment:
the Guidance and Standard Lang App is bolded in its description, the other two are not


comment:
Guidance and Standard...: change when to while in first sentence


comment:
Sometimes you capitalize "level", i.e. in "Site-Level ICFs," but other times it is lowercase, such as in the feedback box


comment:
Communicate and Log: remove "that" in both first sentences of first and second paragraphs


comment:
order of customers should be:
top left: Keep me Comfortable
top right: Keep me Ahead
bottom left: Leave me well enough Alone
bottom right: We know Best


comment:
picture of Keep me Comfortable is different than in the first elearning


comment:
Leave me alone: just after clicking "Continue" button appears then quickly disapears before appearing again as normal after the text is displayed.


comment:
Video is pretty slow to load (Flash version on Chrome)


comment:
If you get questions wrong, you cannot read what you got wrong because of the text bubble. It would be good to add an intermediate step where you can see your wrong answers and then get the feedback.


comment:
"Continue with course" button does not work (Chrome, Flash version)


comment:
My reading of the table is that the first four rows are under the heading 'Variable Speed Propulsion' and the last two rows are under the heading 'Auxiliary Ratings' so maybe the table needs formatting to show the headings clearly


comment:
IF we keep the rating definitions then we should title them as rating definition or description, make the font smaller as this is secondary to the rest of the screen and also I would modify the last column of the table to show for example, 'Intermittent (INT)' and 'Heavy Duty (HD)'


comment:
Watch where the magnifying glass icon is for the table on some of the screens it covers text, perhaps there is a common location where it doesn't interfere on any of the tables eg top left. Also we have a magnify but not a reduce or return, are we assuming everyone knows to just click again?


comment:
Why does Jacques head not line up exactly on his shoulders for this course, I have noticed it on a number of the screens but not noticed on other courses where we have used characters.


comment:
Labor is spelt Labour outside of the US in the rest of the English speaking world, Is this course primarily for the US or rest of world?


comment:
We have 12 months, 12 months, 12 months, 36 months and 3 years on this screen, can we go with either years or months and not both especially as 36 months and 3 years are the same


comment:
Another screen with the magnifying glass over the text


comment:
This time we have 1 year, 12 months, 3 years and 48 months in the same table. We need some consistency if we are trying to show comparisons


comment:
Overall the warranty stuff makes sense but we only have the one bit of comparison, Are we sure that the competitors have nothing to challenge our Encompass extended warranties?


comment:
It would be great if each of the four markets had a short pop up giving a little background eg PowerGen.... Launched product in yr xxxx following x years of development, by 2017 over y units had been sold covering all regions of the world:
Rail....Initial prototype engine has been running since 2008, commercial rail units began running in the USA in 2016?? and as of 2017 we have x number in operation


comment:
The tan hulled boat in the middle right side looks very strange, its superstructure is pointing left but the bow of ship seems to be at the other end. It looks even more strange when it sails of on a future screen.


comment:
The Tan hulled ship does not seem to be located in the best spot for a balanced screen, it is too close to the tug and speciality vessel


comment:
Can we swap the location of the recreational and government vessels so we have the white vessel against the blue sea and the blue vessel against the very pale sky


comment:
It would be good if each icon or text would grey out or similar so you know you have completed it


comment:
Text change, 'More fuel efficiency is a benefit because it takes less cost to operate equipment...' change to 'Greater fuel efficiency is a benefit as it will cost less to operate the equipment...'


comment:
Text Change, 'It also allows for a smaller fuel tank, which.....' to 'It may also allow a smaller fuel tank to be fitted, which.....'


comment:
I don't think Elsa's comments are correct, having a compact engine does not increase storage space, it makes more space available for other equipment or for maintenance teams or allows the engine room to be smaller


comment:
Please change the title on this screen and on the interface to "Creating Clinical Pharmacology ICFs". Lilly changed the name. DO NOT change it in the audio or anywhere else in the course. I told them we are beyond that point.


comment:
Need to check this question and answer, especially if the previous one is not correct as it leads into this one


comment:
I got the right answers Pete :-) but what has more power got to do with multiple power options?


comment:
Maybe if I was working in the Marine group I would know the answers but not sure how things like the Gear Train relates to the answer


comment:
When all done the 'Back' button seems to be going to the next screen not backwards


comment:
Watch the zoom button over the text again


comment:
I'm thinking we should call this QSK95 Marine Engine Sales Training.


comment:
Again, I am wondering if we should use the word engine after we say QSK95 Marine in the 4 instances it appears on this page, or atleast say it the first time it is mentioned.


comment:
The answer I selected was >3 which is greater than 3 and I was told it was correct but the confirmation on this page says I am correct with less than 3 as the answer


comment:
Agree with BLP Comment, can we have SME feedback, possibly from Sales team and/or Product team on why the customer would choose the Cummins unit


comment:
What do we mean 'Overall' our fuel economies are better than the competition,...even Jacques doesn't believe it, look at the expression on his face....


comment:
Why would we only focus on one shipyard, this isn't clear from the material


comment:
I'm wondering if we should have a checkmark next to the ones that have already been clicked. It is confusing to me that we say there are six applications but there are seven vessels, until I see that we have two vessels for one application, so I'm thinking if we mark them as complete after clicked on it will be more clear.


comment:
need to reword how we talk about the odds, its not a 1 in 5 or 5 in 5 chance of winning the business. As this example is written we have a 1 in 5 or 5 in 5 of quoting the winning shipyard, that's all. Just because we quote someone, it doesn't mean we will get the deal


comment:
Is there a TCO tool that Marine have that we can reference??


comment:
When the black rectangle appears with text and an image at the bottom, I think this would be a good place to show real images at the bottom. We could use the original real images that we had so the learner can get a realistic view of the different types of vessels


comment:
first layer of boat seemed to be already coloured in


comment:
missing word / text change:
the QSK95 already exists in other markets and has the potential......


comment:
I looked at Serviceability icon on the previous section and there is no mention of Modular heat shield or Initial design. We need to let the learner know of this.


comment:
As with the other questions where we ask about what features support the benefit, we have to find a way to tee up the customer to knowing this information before they answer the question here.


comment:
When answering incorrectly, Jose should say "Looks like you may need a refresher. Take a minute...".


comment:
I wonder if we can shorten the amount of verbiage for the text we use for the activity, maybe taking about the words The Component and anything else unnecessary and shorten by removing any other not needed words.


comment:
1. Change "Technical Training" to "Service Technical Training";
2. Change "Diagnostics" to "Service Diagnostics"
3. Change "Members" to "Roles" under sub-function content.


comment:
To be consistent with some of the other activities in different training modules, can we make the square outline turn green instead of red when the learner gets the question right?


comment:
Sliding from Traditional to Digital Processor, the image does not display in a clear and smooth way, can we fix this?


comment:
Third question, use "Key Responsibilities"


comment:
New Change the title instruction to: "Now that you have an idea of how you fit into the Service function, take some time to reflect as you prepare to go to the store."


comment:
Ensure no screens promote distracted driving.


comment:
Stop 3 - first bullet, "Several of the sub functions come together in order for a technician to be ready for a service event."


comment:
Before the tour, Mike's last sentence, "The Service function is an important part of Cummins and critical to our customers."


comment:
On resource page, 4th bullet, please move the link button closer to the text.


comment:
Service Facility Tour: "Mike, a field technician, is sharing a customer experience working in the Service function"


comment:
Please add periods at the end of the bullets after 'you must:' on-screen and in the transcript.


comment:
Make sure to consistently spell our or keep abbreviations across the course.


comment:
Whenever it is answered wrong, the response says "Sorry, that is incorrect."


comment:
Transcript is missing the "gather and prepare trial.." process map.

Transcript needs oxford comma after "approval"


comment:
In opening text, should we be capitalizing "Pharmacology"?


comment:
In transcript, first line, capitalize "Country-level"


comment:
Make sure objects on screen - LA and text stays on until the end of the timeline. they disappear a few seconds after the audio.


comment:
Service Operation descriptions:
"The Service Operations sub function executes quality service events to maximize uptime and profitability for the customer. It follows customer centric processes in order to provide service efficiently and profitably for Cummins. "


comment:
Fourth bullet, I'm confused about why we don't say TPO's? Please ask Erika. It seems like TPO and ERB should both be possessive.


comment:
In transcript please capitalize "Trial-level"


comment:
In transcript, second to last sentence, move the dash that is between level-ICFs to between Site and level.


comment:
To my comment about "Pharmacology", later in the course we capitalize both "Clinical" and "Pharmacology" Please capitalize Clinical on this page and do a global check.


comment:
When you revisit the page make sure "Next" is available.


comment:
When learner revisits page make sure "Next" is available


comment:
Next button was available immediately before I clicked anything.


comment:
ICF Developer didn't gray out after I clicked it.


comment:
The magnified version of the ICF template text is pretty blurry. Do we have the source file? If so, can we please have Matt look at its size. We might need to ask Lilly for an updated one.


comment:
Same for the Guidance and Standard Language Appendix popups


comment:
In all instances, please lower case "level" Ensure consistency of "Country-level, Site-level,"etc throughout course.


comment:
"Participants" is misspelled in the last use in red box. Please spellcheck the entire storyline file. Thank you!


comment:
Capitalize "Clinical Pharmacology" in transcript. Do global check.


comment:
Please change Medical Quality Representative (MQR) to Medicines Quality Organization (MQO) Representative in the ICF Reviewer popup. Do global check


comment:
Please change Medical Quality Representative to MQO Representative


comment:
The transition from the previous screen is really abrupt. Can you use a different, slighty longer transition?


comment:
I don't know how this image displays a reliance on digital pathology - it looks like he's using analog equipment. Can we insert an image with a pathologist working with a computer in conjunction with his labwork?


comment:
The hover state makes each logo warp a little; suggest doing something different that makes it pop up but not become so blurry


comment:
The 3rd bullet under Weaknesses falls onto a separate line after the comma. Please adjust so that there isn't that big white space after the comma


comment:
The popup window logos have a hover state (over Leica and Philips), please remove. Those should be static images


comment:
Intro text, 2nd paragraph: "Samantha is meeting with several Adopter pathologists today. She needs to talk to each pathologist to find out their lab's need and why they are leaning toward either Leica or Philips to meet that need" (pluralized since there's a series of interactions, not just one)


comment:
I like that the pathologist characters either smile or look sour depending on your answer selection. However, the feedback we received from Ventana is that pathologist's are generally serious people. Please make sure that when the pathologist is making a statement that you need to respond to, they have either a neutral or serious expression. Keep the happy or frowns as feedback though!


comment:
Was there a reason why you chose not to have this video be fullscreen? We put the intro video for course #1 in as a fullscreen. If there's a reason great, but it's inconsistent with the first course we sent, so I want to check.


comment:
Recommend that the pull quote comes onscreen to match the audio.


comment:
Ok, so this is a pain in the butt to hear at this point in the game (at least it isn't beta or GM!) - but we received feedback that Roche is in the process of transitioning to sentence case only titles. So, all titles throughout the course should be in sentence case as well (e.g. Understanding Our Customers is Understanding our customers).


comment:
Change this image with the same pathologist from the home page, or from the Why Digital Pathology. I agree that there should be consistency. 

We also need to change this copy. But since this is just the design proof, I'll hold off on my comments.


comment:
We need a different visual depiction. The look and feel is old. Perhaps it is better to show iconography or logo graphics? This overlay is a bit dated.


comment:
Change the title, and replace image of iScan HT with a Benchmark Instrument - if we're going to go with this scheme. But again, I think design is outdated.


comment:
Change image. This does not correlate. We do not use test tubes.


comment:
Applications would include collaboration, sharing/consulting on slide cases, etc.


comment:
If we're going with this look and feel, then I suggest you have the name of the buyer, influencer as the user scrolls over the image. It's not intuitive that you must scroll over the person. We also need to change these people to the following:

Pathologist
Lab Director
IT Specialist


comment:
Not quite sure I understand this design. The buyers and influencers are the same for each scenario. Why is there an instrument in front of each?


comment:
I'm not sure where the applications come in... should this just be Understand the Buyers and Decision Makers?


comment:
The more I think about it, the more I think we probably need to show scenarios of a sales rep interacting with each of the buyers, influencers, decision makers. Maybe it would be better to just tell a story, and at the end have the users go through multiple choice questions. There might be two scenarios... how to sell to a customer who has a benchmark, and how to sell a customer who has a competitor instrument, and how to sell to a customer who is not using DP at all.


comment:
NEW COMMENT -  it is not always an annual exam, so call it, "GYN exam"


comment:
NEW Comment:  some women are "inaccurately screened", which leaves them


comment:
NEW Comment: In this study, Pathologists disagreed with the cytology interpretation of HSIL cases 53% of the time.


comment:
NEW Comment: I think  "unnecessarily sent for further testing"....sounds better


comment:
NEW Comment:  testing, including colposcopy."  remove the "a" before colposcopy


comment:
NEW Comment: Put this before "Put simply......":  The subjectivity of Pap cytology interpretation causes inaccurate screening results.


comment:
NEW Comment:  in the MANAGE section:  ......the pathologist can triage with CINtec PLUS Cytology.......  triage instead of use


comment:
NEW Comment:  replace Face to Face with workshop sessions


comment:
NEW comment:  Roche really cannot leave behind all publications.....due to copyright.  Maybe the rep can say, "I can provide you with the publication reference"


comment:
Define Transfusion Medicine! Transfusion Medicine is including blood group and typing and Abbott is not having that in their portfolio. Grifols has.


comment:
We need to specify here not only the number of tests but also the number of assays or clarify this.


comment:
Can we change these back ground pictures? They remind me of waiting rooms in a hospital and not a donor center


comment:
I am getting sad of the background picture....


comment:
Look at the Grifols investor presentation. They will come with a new middleware. We also don't have a clear middleware for RBSS


comment:
Now we talk about carry over as we did earlier talk about cross contamination....


comment:
Is this true? all coming from various companies?
Compared to us and or Grifols, we all do it...


comment:
Serology is coming from Hitachi, Middleware is coming from 'we don't know yet'.
Please keep the reality


comment:
After correct answers I need to try again.....


comment:
Both answer options are not good. Please find another


comment:
First: we should stay away from analytical sensitivity
second: pooling is depending mainly on local regulation. We cannot state that pooling is overall better.


comment:
I agree with PH. This is Blood Screening and not Virology


comment:
I think the text would read better if it was as follows:-
To feel confident in my new role I need to understand the following:-
What is paralleling
What is required to parallel
How does paralleling work
What paralleling products do Cummins offer
How paralleling has evolved.
I will also need to know where I can get any further information about paralleling that I need.


comment:
Text change based on the change to the previous text,
That's a great list and I'm sure I can help you with that, Lets begin by defining paralleling for you


comment:
If we can modify the graphic then I suggest the following:
The red lines should be replicated at the other end of the battery also and the arrow head taken off the existing line. The Wh figure is then moved to the lines at the red end (+ve)of the battery.


comment:
Text Change: Reliability can be improved by not being dependant on a single generator. If one......


comment:
Text change:-
... To parallel gensets, the frequency of the AC must be monitored and synchronised (matched). In the example, f1(green) must match f2(red)


comment:
The red box should be stretched down to include the green box that the touch panel is mounted in


comment:
Text change:-
So I need to verify the gensets I include in my quote have the same alternator winding configurations.


comment:
There's no memory of what you had already gone though. Eg. when I click throuhg the customers, have done three, go back to the previous screen to look something up, and come back here, I have to go throuhg all 4 customers again


comment:
Screen got stuck. Cannot click on continue button


comment:
We position ourselves as been the only one able to provide a connected solution, meaning connect NAT analyzers with serology analyzers, as well as pre- and postanalytics. This is physically done by CCM, an automation "system" as well as digitally by middleware. So, answer 1 and 2 go hand in hand. Within Roche often referred to as Workflow & IT.


comment:
It's not possible from here to go back to the last question


comment:
You can only click play, so "if not" does not apply here.


comment:
Sample Loading Bay:
You can load 8 racks holding 15 samples each. with random/continuous acces. Meaning a total of 120 samples can be loaded to the Panther.
Question: can you load more after having loaded the first rack, take the empty rack out and put in a new full rack? Or is also the processing capacity of the Panther 120 samples?

GUI:
What is sample chain-of-custody control? What does it mean? 
Are both features of the GUI or the software?

consumable loading:
What is a MTU? Equivalent to which consumable of our system?
What does it mean 25 MTU's can be loaded? What does is mean 6 racks of 96 tips can be loaded? What is the impact on the workflow? Is it a limiting factor? Do they need to reload often?

Reagent bay loading:
Does it mean 4 reagent cartridges/kits can be loaded? Or is it multiple flasks as with cobas 4800? Can I conclude from the 1000 test on-board capacity that each reagent kit contains 250 tests?


comment:
When clicking for the first time on a feature, the textbox directly disappeared after appearing. Happened for both the Panther and the Alinity s


comment:
May be best to use one of our  older paralleling control panels for this middle image set and then use the latest control on the 'modern' image


comment:
I believe there are other things in PowerSuite that can be useful, ie Drawings, specification sheets and data sheets


comment:
Could it be possible to have an image closer in style and color to that of the previous training?


comment:
Here the background also disappears after a while


comment:
AlinIQ:
Whats is AlinIQ Always On, AMS, BIS, IMS? What does it do?

Sample Pipettor:
Meaning cross contamination occurs in the Alinity s?

Reagent Bay Loading:
It is not clear how it works. You put an reagent cartridge in a 5 position tray? And then 6 of these trays in a rack? and the samples go in the same rack? Or in the 10-position rack?

Sample throughput:
The difficult thing with sample throughput is, that you can only compare the theoretical throughput to compare apples with apples. But in reality a theoretical throughput will not be matched. 
Maybe to mention, if technology is the same as PRISM, is the limited flexibility


comment:
For the question on the controls to be run on the Panther, it would be good to know more about the control concept, since it seems to be different from ours. Maybe this can be included before, when the system is presented and features are shown.


comment:
it is not clear that the answer "sample transport" refers to workflow automation


comment:
Also here, questions are asked about info that has not been presented earlier on.


comment:
I don't really see how the last questions are workflow specific questions. I think there is no need to mention this


comment:
Move footprint "location icon" closer to bottom


comment:
Bulk solution drawer "location icons" do not overlap perfectly


comment:
You cannot go back from question 2 to question 1.
The correct answer to question 1 seems very obvious


comment:
Trying to navigate from q 2 to q 3, I was brought back to the complete beginning and go through all questions again.


comment:
From the questions it does not become clear how working in batches for the PRISM works and how this than works for the Alinity s.


comment:
What does it mean to lack clinical experience?
TMA technology has not been covered before in the training.


comment:
It would be good to integrate a "continue" button, because now the question disappears before I could finish reading the whole sentence.


comment:
Menu navigation did not work. I went from use your clues back to learn about the competition to look for what the lab lady said about dr. Blut because I remembered she said she just saw him. Now I cannot go back to the use you clues, the point where I was in the training


comment:
after chapter 4, I went back to chapter 2, did the whole chapter 2 again, but in the menu could not go to the other chapter anymore. clicking on chapter 3 or chapter 4 did not work. I could do chapter 2 again.


comment:
It would make more sense to me if the lady is from the blood bank and acts like a coach (referring to Miller Heiman).
I would also move the whole introduction to the beginning (showing the video etc), so it is clear what the queste is about.


comment:
I think, The serology product imperative was completed with the launch of cobas e801 and Elecsys HIV Duo in 2017. Before the High Volume BB segment was not adequately served and there was no homologous to c8800 product in the serology portfolio


comment:
An example of how to reduce the potential for human errors and thus increase safety is by automation


comment:
I consider The rbss.roche.com to be the only one resource to give as it includes link to the Consultative Training.


comment:
Page congratulates me on passing the exam although in the previous page told me that I would need more training. Is that correct/relevant ?


comment:
we need to make sure that we cover all of these bullets.


comment:
Does the material in this course covers all of Penny's questions


comment:
1) change all gensets to generator sets on all slides.
2) first image: add a line from the other side of the batteries and center the 3.75Wh.  maybe add a note like "a double A cell has 2500 mAh @ 1.5V = 3.75 Wh
3) second image, also add a line from the positive side of the battery ad center the 7.5Wh.


comment:
This image looks grainy. I have another one that is higher resolution that I will send.


comment:
Recommended Browsers:  Do/will versions higher than IE 11 work?  If so, consider changing to "IE 11+" or IE 11 and higher).


comment:
Agree with all JS comments. In addition, suggest changing the wording of the insurance valuation determination sentence..."this could results in a difference between what the borrower's primary insurance company determines the car to be worth."


comment:
I agree with CH...we need to be clear that that GAP requires the vehicle to be declared a total loss (totaled) in order for there to be a GAP claim.


comment:
In the paragrach, change "company settlement can be" to "may be."  
I beleive there should be a comma after "gap" and before resulting.


comment:
There is overlapping conversation dialog/chat bubble. The chat bubble of the lady behind is not hiding when the guy's chat bubble appeared.


comment:
Again, Correct Answer should be Green box not read box.


comment:
Suddenly using slider method here. Not consistent with the previous format. Previous have icons at the top and then description. In this page, the description first then title slider. Plus slider is not smooth transition. Why change to slider format? Slider in my opinion is no value added format.


comment:
No "EXIT" or "DONE" button. The "NEXT" button is gray out. Possible adding a description to mention "user can exit the training by closing the browser"


comment:
From Hassan, one of the Genset images needs to be ABC, right now they are both ACB


comment:
According to Hassan, take out the second sentence starting with the word next because we have already explained how paralleling works.


comment:
According to Hassan, change sentence that starts with Sure to "Now that you understand paralleling and we have successfully paralleled the generator sets, we need to talk about load sharing.


comment:
According Hassan, take the text out completely that says The key concepts.....take a closer look at each.


comment:
Change all 25% to 50%. The four times that we have it mentioned, change it to 50%.


comment:
NEW NEW edit:  add the word "based" after the word cytology.  I spoke with Kristin (KBG) and this addresses her comment


comment:
I know I'm being picky, but could we change "where they may need GAP." to "why they need GAP."  A bit more direct and removes the wimpy word "may"


comment:
These are not buyer types, but customer segment/types... I think we should change the name.


comment:
In my mind, the customer types break down into the following:

1) Early Adopters - customers who have been leading the industry. They have our solution or a competitor solution. 

2) Non adopters - customers who do not want to change yet, they are comfortable with the microscope.


comment:
Breaking it down further, we can also talk about target customer for DP 200

1) Early Adopters, who have a Roche DP solution
2) Early Adopter, who has a competitor DP solution, but has a Roche Tissue solution
3) Early Adopter, who has a competitor DP solution, but no Roche Tissue solution. 
4) non adopter, but a Roche Tissue customer. Has a Benchmark and/or HE 600

5) non adopter, does not have Roche tissue instruments. 

Primary targets for DP 200 - non adopter, who has a Roche Tissue Solution

Secondary target for DP 200 - competitor solution, who has a Roche Tissue solution

Third target for DP 200 - existing DP Roche customers


comment:
I'm not sure I like the 20x and 40x - it's not intuitive.


comment:
I don't like how the scanners appear in this design. Is there a better way to show the scanners?


comment:
Can we change the background colors? I don't like the pastel


comment:
Need refinement to the content - can we make the design elements more updated?


comment:
Overall, I think we need to talk about how to elevate the design elements. In general, and throughout all the modules, the imagery seems to me very outdated. Not sure what else we can do at this point. But we are representing new technologies, and these just aren't doing it for me.


comment:
Text change to first sentence: The generator set control monitors the output of its respective generator and ensures that the load is shared proportionally between the generator sets. 
Leave second sentence as it is


comment:
Make the title Load Sharing instead of Control Circuit


comment:
We offer more power as an advantage but in the next sentence we say the QSK95 has longer life because it has lower power density. Seems confusing on what are advantages and disadvantages.


comment:
Right after this page, have Manual add one more thing to say which is: "Oh, one more thing, the kW load sharing is achieved by increasing or decreasing fuel to the engines. The kVAR load sharing is achieved by increasing or decreasing the field excitation to the alternator. Load share can be Isochronous (frequency and voltage don't change with load) or Droop (frequency and voltage vary as load varies). Cummins products can do both isochronous and droop load share depending on the application.


comment:
Again we are offering a longer life engine associated with lower power density. Is it really a lower power density that provides the longer life or is it the lower RPM? MTU produces more power by using more RPM, these higher RPM levels increase wear on the internal components resulting in a shorter life span. I want confirmation from the product team but I think we need to reword this an other references to QSK95 vs MTU engine life.


comment:
I selected better fuel economy but am told "Not Quiet. Overall, the QSK95 has BETTER fuel economy ratings that the MTU as well as the CAT engines.


comment:
The idea here is to focus our efforts on the operator with the intention to have the operator spec the Cummins QSK95 in the design and build. If we can convince the operator that the QSK95 is the right engine for their vessel then no matter what shipyard wins the contract to build the vessel it will have a QSK95.


comment:
We do have a TCO tool and there is a project underway for a third party to collect some competitive TCO data. 
Should we reword this to say Total Cost of Ownership (TCO) rather than operational cost value?


comment:
Change text to the following: The term load governing refers to paralleling generator sets to the power grid. Load governing ensures that the voltage, phase and frequency of the generator sets match and follow the grid.


comment:
I think we want to consider rewording some of this. I am not sure the operator "controls" the shipyard in all cases. 
Let's try "Upstream influencing focuses our selling efforts on the operator so that we can influence the content of the quote for all shipyard bids." We need to look at other parts of this section and add this wording in as well.


comment:
Change title from Load Governing to "Connecting to the Grid"


comment:
Add (kW) after wattage and (kVAR) after reactive power


comment:
Need to add picture of HMI 320 and DMC8000


comment:
As to HO's comment above, replace the portion of the sentence that says- components with the genset controller and HMI with the following: "components with an autonomous microprocessor based generator set controller, which was capable of"


comment:
Think it should say "You can help "protect" your borrowers with Guaranteed Asset Protection"


comment:
there is some weird background voice/sound- like a 2nd voice, a man's voice, that pops in throughout the recording.  Its at :45 in and 1:00 in for sure, think there were others, but those were the two that I could hear and it was confusing to hear two different voices.


comment:
2nd voice heard again 1:11, 1:16, 1:17 and 1:32 or so


comment:
okay, just figured out the background audio is that shutterstock audio - didn't see that to be expected in summary - so disregard.  thx


comment:
Think we should also remove the words "in an accident" - to just "if vehicle is stolen or totaled" - as GAP will cover a total loss, even if due to a tree falling it, flooding or extensive damage from hurricane, etc.  So the word accident makes it seem like that is only total loss covered.


comment:
pause button not working now - worked initially.  Wonder if its a cache issue after we've played a few times - but either way, need it resolved.


comment:
I feel like the photo isn't really crisp. Is it downsaving the resolution somehow?


comment:
for all of the videos, can I have FF? Pretty please?


comment:
The plant image you show at 0:43 is a water tower. Can you use one of the other images that was from that message from Sandy? the scans?


comment:
can the then pics all be BW from those Sandy or what Mike sent?


comment:
Corp Supp popup - line two change the & at the end to and.


comment:
same popup, same line, remove the random ; before such as.


comment:
can you make all of the descriptions the smaller font of the resources?


comment:
One thing to consider is that some clients use VisualGap and not iQQ. We may need to be even more generic here.


comment:
Not crazy about the varying audio levels, but that might be me just nitpicking. :o) Not sure if the background audio is affecting that....


comment:
Instead of using the word "Besides..." to start the sentence, I prefer "In addition to..."


comment:
Aren't the first two features basically saying the same thing? The second feature just elaborates on the first. We either need to find a way to separate the two a bit more or find another feature in place of one of them.


comment:
for consistency, make all popups same font size as community involvement.


comment:
directions - bold decide, true, and false. Remove the "and click submit" as that isn't there.


comment:
regardless of what i choose for either false statement, just bring up the feedback you have if I make the incorrect choice - so they can see the right way.


comment:
the last thing that says "We will fulfill" should also be a bullet.


comment:
These definitely need some fine-tuning when we meet to discuss. I struggled to connect the scenario we were given for Amber with the feature/benefit matches provided.


comment:
change directions to say Click each customer home


comment:
I don't think we need the transcript since the stuff is on screen - it seems like only Susies were filled in.


comment:
I wouldn't state that GAP makes the payment "higher," even if qualified by "only a few dollars." Remember, the Millers are concerned about payment. I'd prefer stating how its low cost has minimal impact on the monthly payment.


comment:
Option 3 on this screen should be "Everyone saw a jump in his or her bills last month. Utilities just go up from time to time."


comment:
option 1 should say "These are just standard increases to keep up with industry trends. They dont really go towards advertising."


comment:
Option 3 should say "The increase helps us to raise the amount we can offer our staff. This will help us stand out and get great employees."


comment:
the two answer options I inserted need to be updated here too.


comment:
feedback - globally, we need this to not leave the screen until I click something else. Right now it just disappears after a few seconds.


comment:
writght 2011 correct feedback needs to say "It shows" instead of just shows


comment:
globally - search for vs. and change to versus


comment:
it looks like "I often consult" has a highlight on it? it's a different color from my other selction.


comment:
incorrect feedback - change to say "This question helps you uncover that Dominik's team cannot always agree when diagnosing difficult cases. You can use this in the future."


comment:
Bergeron and Orti rollovers - CINtec is missing the (R)


comment:
do a global find/replace for "primary screening" and change to "front-line screening" - this is a random edit from Our Story I think we should make here too.


comment:
Certain study description won't close. Can't review any of the feedback on this screen.


comment:
correct feedback - line 3, put a period after meetings. then drop the "and" and just start with Be confident.


comment:
feedback - move period inside the quotes


comment:
incorrect feedback - remove "your" from line 1.


comment:
orti rollover has two periods at the end


comment:
same issue with Certain study here - brings up description when you select, not the feedback


comment:
option 2 has an extra space between the and one in line 1


comment:
it needs to be the "greater than or equal to" sign before CIN2. And the sign should stay with the word.


comment:
Delete "these are the gyne..." we don't need that.


comment:
hint - remove "on". I would do a global search for "Click on" and remove all the on's if you can.


comment:
correct feedbak - remove "your" in line one. In line 2 say "affecting her reputation - subjective Pap cytology..."


comment:
correct feedback - remove DNA in line 3 and put "the" before cobas


comment:
Correct feedback - screw it, just use this "Great way to uncover Sofia's motivations and a pain-point affecting her reputation - that subjective Pap cytology results may cause management confusion. Now, differentiate the cobas(R) HPV test by sharing the extensive clinical evidence related to genotyping HPV16 and HPV18 in one test. You can also discuss the added quality assurance that every sample is tested for Beta globin, as well as cellular control so she can trust a negative is not a false negative."


comment:
hint - extra space before comma in line 2


comment:
hint - put a period after triage. Then say "Explain how the test is more sensitive than Pap cytology, which is know to miss disease. The CINtec...."


comment:
last line of response - spell out year instead of yr


comment:
correct - replace Primary screening with front-line. Add "the" before cobas


comment:
change obgyn to "gynecologists" in line 1


comment:
correct - add "The" before cobas in line 4


comment:
Op2 - Primary Screening to front-line screening


comment:
opt3 - change comma after screen in line 1 to ;


comment:
correct - need space between are and trying in line 1


comment:
Roche CCP story presentation - has weird text wrapping in description compared to others.


comment:
primary screen feedback - need "the" before test. I think there's another typo, but it faded off too fast to be sure.


comment:
opt1, line 1, first test needs to be plural


comment:
opt1, last line, extra space between and and a and much.


comment:
opt3, line 1, primary needs to be lowercase


comment:
opt 3, second to last line, extra space between where and your


comment:
I think the certificate should be really exciting - maybe add fireworks and celebratory noises when you get to this screen. But otherwise, yes, like Allied in that they have to have the name of the course and spot to write in their names.


comment:
I think you can take out this screen, right?


comment:
Just confirming, under Service Capability: Roles... edit said to remove Channel Readiness Manager. Guessing that was removed, but wondered because of Regional Channel Readiness Manager being here.


comment:
Confirming again - edit says Service Support text should read "...delivers globally connected service..." and we have it as globally-connected with a hyphen (which is what correct english would be, but i know they had issues with hyphens on some other things.)


comment:
Service Support, Service Operations, and Service Capability begin "The key process for ___" and other 4 begin "Key process for ___" just confirming this is ok based on their edit on line 41 that they want all to begin "Key process for ___"


comment:
Confirming again - edit #2 on line 42 says it should be "Service Diagnostic" and here we have "Service Diagnostics"


comment:
4th question, last bullet - should have a comma after Aggreko


comment:
Notebook popup - per line 70 edit, missing the word "of" in the first sentence, and also the note lines are still there but edit says to remove.


comment:
notebook popup - print button doesn't work, brings up blp 404


comment:
If I choose a region or main competitor but then want to choose a different one, it does not let me select again


comment:
submit button will not work, may have to do with previous comment too. I will refresh course and start new without trying to re-select anything


comment:
is this page supposed to be blank/will have a video?


comment:
change "You should be ready to...." to "Looks like you're ready to..."


comment:
add direction text, "Then, click the arrow to continue" or something along those lines


comment:
change period after "review" to comma and un-capitalize "Or"


comment:
remove "up" in "meet up with"; change period after "customer" to comma and un-capitalize "But"


comment:
Expectations: change comma after "methods" to period, Capitalize "however" and add comma after it


comment:
correct fdbk: change "when" to "while" in second to last line


comment:
correct fdbk: redundant to say "Correct! That's right."; change "when" to "while" in last line


comment:
correct fdbk: remove "Yes."; change "He is admitting that" to "He admits"


comment:
correct fbdk: change to "That's right! CINtec PLUS Cytology enhances the performance of Pap cytology for Robert through more accurate triage of women who would benefit the most with colposcopy. Thus, this limits over-treatment of women who do not need colposcopy."


comment:
change when to while in last sentence of intro text


comment:
again correct fdbk is sort of redundant with "Correct! That's right."


comment:
change meet up with to meet with; change period after customer to comma and un-capitalize But


comment:
expectations: remove comma after Pap; remove "that" in last line


comment:
top left question: change comma after improvement to period, capitalize did, remove extra space between test and with


comment:
bottom left questions: change your to you


comment:
when I reached this page, the audio didn't play.


comment:
make sure the other screens get updated with these options.


comment:
Make all options the same size font as the correct one.


comment:
I'd spell out Actual Cash Value vs using ACV. The learner still may not be familiar with that acronym.


comment:
Can we make the cert just a one pager? It comes up as two pages.


comment:
feedback # is off. previous edits applied to susie. For Mark - change option 2 to say "Im sorry to hear the construction is causing problems for your commute. Your neighborhood was just next on the list of where were putting in new lines."


comment:
make sure all blue text boxes have the same size font. the top looks off to me


comment:
when I replayed mark, his audio didn't replay.


comment:
feedback # issue again. For this screen, Juan has the right onscreen text, but not the right audio clip. Audio should say "Oh, I'm not a customer..."


comment:
juan again - make all feedback the same font size.


comment:
previous edit applied to susie. this one is for Juan - make font size the same.


comment:
feedback again; last one was for Mark. For Juan, speech bubble from him was in before all other images/text. looked odd.


comment:
change directions to say "Type your summary or questions in the box below and click print. Share your thoughts with your manager.
Click next to complete the course."


comment:
Don't have a video here. Just add Note to Citizens: BLP will insert the video of Jeff Harrison when provided.


comment:
For the resources, add transcripts of the two videos we wrote. Keep the note.


comment:
Allow "stolen" and "totaled" to be interchangeable so that the user can select either for the first two fill-ins


comment:
Deployed airbag seems frightening...perhaps a photo of a fallen tree on a car?


comment:
Perhaps LaKeisha is the loan officer and Sean is the borrower?


comment:
GAP reduces or pays the deficiency balance...by saying is waives the deficiency balance implies there are no exclusions.


comment:
Agree with all mentioned!  Also, each option was incorrect (?)...


comment:
Feature: GAP pays remaining loan balance...again, change to reduces or pays the remaining loan balance.

I avoid "peace of mind" as it is over used in product selling.

GAP does not "automatically" pay the loan balance if the vehicle is totaled or stolen.

Since other collateral types are eligible for coverage, perhaps change vehicle to collateral?


comment:
To Chris' point, perhaps change this scenario to one in which the mother/father is are co-signing for their son's first vehicle purchase?


comment:
GAP is reference throughout this entire module as "totaled due to a car accident"...this is a major deterrent in purchasing the product as the thought of a major accident is horrifying.  By removing the "fear factor" and stating "if your collateral/vehicle is deemed a total loss (ie: due to weather, flood, fire, etc)", the program will be less frightening.


comment:
There was a blip of the product card after the scenario with the Millers that seemed out of place...


comment:
Since most lenders are familiar with it as GAP, we might want to add the acronym after: Guaranteed Asset Protection (GAP)


comment:
Hate to be a grammar pick, but I would put a comma after "stolen," so it doesn't combine with "or totaled."  Also, since we are already using the word could, we can just say "...the insurance company says..."  The last part of that sentence is not about the lender's car, so we need to change that to "...balance of the car loan."


comment:
I think if we've identified Guaranteed Asset Protection as GAP on the title page as I recommended, we don't need to do it again here.  We can use the acronym GAP going forward, as that is what lenders and borrowers call it.


comment:
Couldn't pause.  Noticed different audio changes -- sounded up front and periodically sounded behind the music.  Also sounded like background voices, perhaps from layering?  Needs to sound all as one recording and even audio levels.


comment:
Again - Don't think we need to call it Guaranteed Auto Protection anymore - just acronym GAP.


comment:
I tried to fill in the words in the same order as we presented them on the first slide (stolen or totaled...) but it would not accept.  We need to be consistent since we presented it to them in that order and they may remember it this way.


comment:
Not sure if the word "primary" is best, as we need to be clear that it is the AUTO insurance company.  Primary could be health, home, etc. in someone else's perspective.


comment:
Only thing I would change is "If something happens..."  GAP only works if two things happen -- totaled or stolen.  So perhaps we just say "If your vehicle were totaled or stolen..."


comment:
Not sure if we want to have the member say they think they've already got GAP through their auto insurance.  Because in reality we would teach the lender to address that and compare this GAP to auto insurance GAP.  In this basic course I don't know if we want to go to that level of knowledge?  Perhaps we do, will let the group decide.


comment:
First section, we don't call it non-insurance.  Just call it protection.


comment:
First section, cannot say "...your insurance payment..." should be "...what your insurance paid toward the loan..." or something similar.


comment:
When click on Resources, then Learn How to Access your Product Card through iQQ - link says page not found


comment:
In the second section I'm not sure it makes sense to say anything about negative equity.  She isn't asking for additional financing above and beyond the vehicle.


comment:
These selections are not clear as to which are best for Amber.  I could not get them right, so am wondering how a new lender would figure it out.  Needs to be stronger, more clear answers.  Third option is not strong enough if it is indeed a correct answer.  We've already said 60-day free look is not a feature/benefit that we would teach them to use.


comment:
I don't think we want all three to be correct answers as most people will continue to try all combinations of two before even thinking about clicking all three.  This would just be frustrating to the learner.


comment:
If you're asking the learner to select the features/benefits that mean the MOST to Amber, they will analyze and pit one against the other, not thinking all three are correct answers.  If you want all three to be correct, just ask them to select the features/benefits that apply to Amber.


comment:
Aren't these two features the same thing?  Unless you consider negative equity being any other refinance balance being included in the loan up to the LTV % limit.  I think we need a different feature, or maybe we just go with one.


comment:
Again, I struggled to get right answers.  They are not clear enough or strong enough to teach the learner correctly what we want them to know about benefit statements.


comment:
The second answer is the only one I feel is strong enough to choose.  The first one is asking that question again - which I don't think we would want them to do.  The third one doesn't say why it is a good idea, just says it is one.  Need stronger options.


comment:
Not sure we want all three to be selected again, especially if you are asking for the ones that mean the MOST to the family.  If you want all to be correct, then ask for all that apply to this family.


comment:
The second option under the second feature should say "...the Millers' deficiency balance would be covered..."  It's not covering the people, it covers the loan balance.


comment:
We reference these differences among financial institutions, so why don't we also refer them to the section on the front of their product card that explains if they have GAP Advantage or not, and if their GAP includes the deductible as part of the deficiency balance.  Seems like we should have them look for that as well unless we are going to CREATE A SECOND MODULE FOR GAP ADVANTAGE.  PLEASE!  :-)


comment:
Still could not get the answers right and I tried to choose the ones that benefit the financial institution, not the members.  These need to be more clear, stronger choices.


comment:
I kept hearing a weird voice in the background.  I know realize it was an audio watermark or whatever. It was very distracting.  I assume it will go away once we purchase this music?


comment:
Can we make the area around the arrows clickable?  The cursor literally has to be touching the blue arrow line in order to move forward.


comment:
It didn't allow me to put stolen first.  It shouldn't matter which order they put totaled or stolen.


comment:
We instruct them to click the "How does it work" button but the button is called "How does GAP work".  Need to be consistent.


comment:
Can't we just refer to it as GAP throughout the presentation rather than saying Guaranteed Asset Protection?  I think we only need to spell it out once, in the beginning, and then refer to it as GAP after.


comment:
I agree with the comments below about calling it protection rather than a non-insurance coverage.  Also, all of my selections were incorrect.  Which one is considered the correct answer?


comment:
Just like the prior screen, I wasn't able to get any correct responses.  I also struggled with these scenarios and linking the benefits to Amber's situation.  Did she have negative equity rolled into her loan?  I wasn't under that impression so why is that shown as a feature?


comment:
The certificate does not have the name of the course.


comment:
In this example, GAP did pay Alex's deficiency balance but there will be times when that does always not happen and the member may have some out of pocket expenses.  To add clarity, should information be mentioned about GAP exclusions and/or credit union LTV %'s?


comment:
Protocol-specific training layer: delete "that are" before "required"


comment:
comma after "Finalize" in direction text and button?


comment:
Training available layer: don't use a bullet since it is only one point; add comma after "personnel"


comment:
Incorrect fdbk box: Change second paragraph, first sentence to: "It's generally worth spending extra time developing interactive training because it can prevent future time from being wasted fixing mistakes made by poorly trained personnel (such as protocol deviations)."


comment:
Is Protocol Specific: change "that" to "for" in first sentence


comment:
Addresses key risks: add hyphen between "well" and "trained"


comment:
Is Engaging: remove commas after "concepts" in second paragraph & "material" in last paragraph


comment:
General edit/question: Should there be hyphens between "Protocol" and "Specific" as well as "Peer" and "Reviewed"?


comment:
based on previous page edit - protocol-specific has a hyphen this time, but peer reviewed still does not. Make universal


comment:
direction text: change "we are going to" to "we will"; capitalize "required tool"?


comment:
Non-key site personnel layer: remove comma after "trial"


comment:
Click next to continue needs to be added after all resources are clicked


comment:
remove comma after "purposes" in last point


comment:
change "...if you want to view Step 4..." to "...to view Step 4..."


comment:
scenario 2: change "training is finished" to "training concludes"


comment:
same edit about "peer reviewed" vs "peer-reviewed"


comment:
third layer: remove comma after "exercise"


comment:
Global - Make any instance of "Required Tool" lower case. Thank you


comment:
On-screen text, CRAs second bullet point, there is an extra space between "and" and "data"


comment:
Closing scene - make "required tool" lowercase


comment:
In the transcript, capitalize "study team"


comment:
The next button was available before I clicked the "What If" button


comment:
Correct feedback, there might be an extra space after "for"


comment:
On the Resource popup, the last bullet can you use the language you use on this page "Contact your Training Owner..."


comment:
Please make next available when you revist the page


comment:
The introduction text changes after the Getting Started section. I believe it should be the same throughout to include "Country-level" and "Site-level"


comment:
For the instructions popup, I have a question out to Sophie and Sandy about the "(NGD)" we took it out of another course. I'm confirming if we need to take it out of this course.


comment:
Transcript, third paragraph, make "Trial-specific information" lowercase "Trial"


comment:
Global - lowercase Regulatory Authorities


comment:
Ensure we are consistently capitalizing RA throughout this course.


comment:
Confirm that we are using "US" and not 'U.S." throughout.


comment:
In the "New Version" box there is an extra space after the first sentence.


comment:
Folder text, in the quote, extra space after the first sentence.


comment:
In "New Version" box in the underline text, there might be an extra space before "will"


comment:
The last button text says "Maintaining the Site-level ICF button" and the button says "Maintaining the ICFs"


comment:
Incorrect feedback - Please add a space between "tool" and "is"


comment:
I get the Next button without doing the activity.


comment:
second paragraph - break into two sentences to read: "Most importantly, study participants...to participate in the trial. In addition, if all the necessary ICF..."


comment:
purple box: change comma to period and capitalize "for"


comment:
Phoebe's first word bubble: add comma after "role"


comment:
Phoebe second bubble: change "being willing" to "your willingness"


comment:
both fdbk boxes: change "when" to "while" in "...the TCED when creating..."; add comma after "Country-level regulations"


comment:
Phoebe question: remove comma after "But"


comment:
add comma after "again" in direction text


comment:
Risk profile: make first fragment complete sentence: "This profile..."


comment:
"required tool" - not capitalized in this course but is in other course(s)


comment:
"This may impact trial participant Safety" - lowercase "Safety"


comment:
if i click Ask for Advice more than once, it takes me to the link instead


comment:
ask for advice popup: add comma after "learn more"


comment:
Expert Version: add ' after countries to make "countries'". second to last line


comment:
ask for advice: add comma after "learn more"


comment:
remove "She should" from each option; first option: remove comma after "needs"


comment:
The replay button doesn't show up when audio ends.


comment:
I have an email out to Sophie and Sandy asking if we should remove the language about the start and end of the process. I will let you know when I hear back.


comment:
When I clicked the people on this page, they didn't go gray, but when I revisited the page, they were gray. Also, the next buttons arrow was missing on revisit.


comment:
In the bullet, missing your friend the oxford comma.


comment:
The click next instructions are covering the bottom of the body copy.


comment:
Should we put Module 1, Module 2, etc. on the icons so that the learner knows which one to click on first, second, etc.


comment:
second point: remove comma after "process"


comment:
I paused then played again and it started the audio from the beginning instead of where I left off


comment:
Please remove note. Please make second bullet go to another line so it's not crowding the box.


comment:
as before, add hyphen for "enrollment-ready"


comment:
remove bullet since it is only one point


comment:
first bullet: change "managing proposed..." to "management of proposed..."


comment:
last bullet: remove "that" in last sentence


comment:
text at the top appears then disappears after a second after coming to this page


comment:
change "will be answering" to "will answer"


comment:
after trying again, the answers are not refreshed/I have to de-select my previous choice


comment:
have to drag previous choice back to its place when trying again


comment:
Sites with Competitive Trials: Potential Contingency Action: remove "that"


comment:
Enrollment Plan...: Pot Cont Action: remove comma after "countries" and remove "that"


comment:
It is not required to have matching alternators, but the alternators being paralleled have the same electrical attributes, i.e. 3 phase, Voltage, sequence, waveform, etc.


comment:
Although the graphic indicates that gensets are not the same kW rating, it is probably worth noting that in the discussion.  It is not a requirement that the gensets be the same kw rating, and it is the load sharing controls that enable proportionate loading across all units connected to the paralleling bus.


comment:
The Utility/Grid is an example of a source that is not accessible to remote/external load sharing voltage/frequency adjustment, therefore when connected to gensets the load will not share proportionately.  Load Govern functionality is the biasing of Genset voltage and frequency when connected to the utility.

The synchronization of the Genset(s) to the Utility is standard synchronization function.  Load Govern is not activated until the gensets are connected to the Utility/Grid.


comment:
Perhaps "Grid Paralleling" or "Infinite Bus Paralleling" instead of Load Governing


comment:
This site has paralleling system control brochures, spec sheets, and technical papers


comment:
Header should be CT/NG not CT/MG throughout.


comment:
Fix header formatting on all 10 questions.


comment:
Delete last sentence on Correct answer screen.


comment:
per spreadsheet, change order to read: "vision, mission, values, and Cummins Operating System."


comment:
per spreadsheet, incorrect fdbk should read: "Looks like you may need a refresher. Take a minute..."


comment:
reordered my answers to try again and the submit button will not work


comment:
per spreadsheet, under Service Capability: spreadsheet says to remove "Channel Readiness Manager", "Regional Channel Readiness Manager" remains - not sure if they are the same thing


comment:
does not let me submit after trying again - is this because I have to be correct to submit again?


comment:
some sub functions start with "Key processes" and others are "The key processes" - make consistent


comment:
clarifying previous comment: referred to Jose's word bubble. The gray text is fine


comment:
add hyphen for "long lasting" in first bullet


comment:
gray text: Change to "You are exercising at the gym and strike up a conversation with a friend."


comment:
no direction text/click next to continue after incorrect fdbk


comment:
again no direction text after incorrect fdbk


comment:
The Service Fn Mngmt Review Group red box might have an extra space between "Review" and "Group"


comment:
answering previous comment - even if my answers are correct, the submit button will not work the second time through.


comment:
remove comma after "all of the business units"


comment:
Service Ops: change "customers come to rely on" to "customers can rely on"


comment:
Service Capability - change first sentence to "The customer never wants an issue with our product, but sometimes it happens."; change "works to make sure" to "works to ensure"; remove "that" in second to last line


comment:
Service Ops: "...to ensure the customer is up and running quickly" - is this correct? shouldn't be "customer"?;


comment:
Stop 3: per previous comment about Service Ops: second bullet here says "customer is back up and running with their equipment" - this makes more sense, perhaps add "with their equipment" to Service Ops


comment:
stop 4/warranty: remove "that" in second line; change "ensure we reimburse" to "ensure reimbursement for"


comment:
add comma after "Since then"; "Click below to see more" seems kind of vague, maybe change to "Click below to start story"


comment:
change "were involved" to "are involved"


comment:
per previous comment: or change "we would like to" to "we would have liked to" to keep the tenses consistent between the two verbs


comment:
"he appreciated our arriving when we said we would" - change to "he appreciated our arrival at the time initially stated/promised"


comment:
first question, last bullet: change "when" to "while"


comment:
first question: remove comma after "himself"


comment:
incorrect fdbk: instead of saying "No, that was not..." say "Sorry, that was not..."


comment:
text is different in word bubble introducing first question


comment:
correct fdbk: remove "that"; first bullet says "Easily understandable warranty coverage" but that is not one of the answer options


comment:
word bubble: remove "that" in first line


comment:
Need to include the link to the brochure. Not currently working.


comment:
Adjust the page numbering on these screens.


comment:
globally - do a find for ' and remove the contractions. You're shows up twice on this page.


comment:
delete "Do you know how to screen those samples?" from middle paragraph.


comment:
instead of "Will" in both questions, use "Does"


comment:
change directions to say "Click the > above to continue." Make arrow pulse after a few seconds. (Do this on this screen only)


comment:
in orange text, change "are" to "can be"


comment:
Need to make reference on table a link to the ALTs trial. You can find doc here: https://blp.basecamphq.com/projects/13928225-cacx-elearning-courses/posts/103259534/comments


comment:
for brochure popup, change directions to "Click the brochure." with all in bold. Make sure brochure you've linked to is from here: https://blp.basecamphq.com/projects/13928224-pap-attack-game/posts/103138424/comments


comment:
don't let the chart change if I click it once I'm on the screen with the brochure.


comment:
sentence 2 say "The Roche Cervical Cancer Portfolio is ..."


comment:
can the meeple be centered in the manage circle?


comment:
change diagnose to say "...if high-grade cervical disease..."


comment:
change line 1 to say "cervical disease" instead of cervical cancer.


comment:
pap attack popup - change first ! to a period


comment:
change first popup to say "You learned why Pap cytology is flawed and how women can benefit from more accurate screening and disease detection with the Roche Cervical Cancer Porfolio."


comment:
Do a global find for Cervical Cancer SOLUTIONS and make sure it's PORTFOLIO


comment:
make sure you talk to Matt about how he's doing this in Pap Attack. It will need to include a transcript of the audio.


comment:
Need to re-write since you removed the stuff about their markets. Maybe more like "Now that you know how many women the cervical disease can impact, it is time for you to prepare to position the portfolio with your customers. Success in your market depends on you." or something like that.


comment:
change "their needs" to "the customers' needs" in line 3


comment:
cobas popup - cobas needs to be bold. do a global check.


comment:
Plus popup - change sentence one to say CINtec(R) PLUS Cytology is part of a...


comment:
Update histology popup so first sentence is a complete sentence - like my rewrite of the Plus popup.


comment:
remove the sentence "together, the portfolio..."


comment:
I don't care if this is multiple slides in the file, but I hate having them click > in the middle of the convo. Can we just keep clicking back and forth? (You'll need to update page numbers to reflect that change.)


comment:
Change "And these results were incorrect? How unfortunate." to "If multiple pathologists couldn't agree, then we need a better way to triage difficult cases."


comment:
so here is where she needs to "hold" the brochure.


comment:
change doc's first speech to say "We have been using Pap cytology for a long time, but based on the data you are sharing, I may need to reconsider."


comment:
change text to say "Now that you have seen one way to lead the conversation, meet Jin."


comment:
change line 2 to say "position the Roche Cervical Cancer Portfolio for her.."


comment:
in incorrect feedback - say "can be" instead of "will be"


comment:
at least one of these has to be a woman. sorry!


comment:
incorrect feedback - say "too forward with your approach."


comment:
third option -  CINtec(R) PLUS (ITALICS) Cytology


comment:
feedback for third answer - colleagues is spelled wrong in the thought bubble


comment:
last box, change "... the basics of cervical disease, and"


comment:
the page number went away. I think this should say 1 of 1, right?


comment:
insert hard return before "Remember, what you do"


comment:
We need to come back to this screen as a wrap up. Change OST to say something like "Nice work deciding the best way to start the conversation. Now you should be ready to work with your own customers and discuss the limitations of Pap cytology with confidence."


comment:
on all of these - have screen reset if I use back to return


comment:
on all of these - we need a visited state for the answers. Can they just grey slightly so I know what I clicked when I'm trying again?


comment:
Resources - as accessed from menu - gives you a 404 page not found error.


comment:
can we add the splash screen like we have in Our Story?


comment:
remember when you add the video, you need to include a transcript. I told Erika to check with you on the best approach.


comment:
in Help popup - say "Rollover" instead of Hover over.


comment:
can we add a popup to competitor comparison that says "Note to Ventana: We still need this content."


comment:
My bad! I'll create that summary doc and send it to you Tuesday to include here and in the resources screen.


comment:
the name looks really close to the top. Anyway you can move that whole text box down and center on the blue?


comment:
correct feedback - change "works well when he is in charge" through the end of that sentence with "works well, he admits some HPV+ women still have negative biopsy results."


comment:
globally (and in choice 3 on this page) make sure H&E are all together.


comment:
correct feedback cintec is missing r-ball and plus needs to be italicized. I would do a global find/replace


comment:
screen that flashes before this still says Make the Call - make consistent with this title


comment:
EEMAPS schmidt rollover "...highlighting the use of CINtec(R) PLUS Cytology as a triage test for ASC-US and LSIL cytology results."


comment:
update the first sentence with the correct answers from the previous screen. I know Cox is gone now, right?


comment:
line 3 of main text - change it's to it is


comment:
option one - change' wouldn't you to "would you"


comment:
option 3 - change Wouldn't you to "Do you.." also in line 3 change you're to you are.


comment:
correct feedback for option 1 - Needs to be CINtec(R). Also need to change that's in line 1 to that is and don't in line 2 to do not


comment:
feedback from Robert - wasn't, I've, I'm, I'll all need to be removed.


comment:
change text above sales dollars to say "You helped Robert see the value in CINtec® PLUS Cytology. You also prevented Ms. Diagnosis from gaining another sale. Good work!"


comment:
leaderboard button doesn't take me to the test page you sent, but seems to take me to a random database page?


comment:
Q6 - cobas needs (R) here too. CINtec also needs (R) and PLUS needs to be italicized.


comment:
change correct feedback to say "Research shows as..." instead of "real-world"


comment:
hint - remove "and" after second Wright study.


comment:
hint - change second sentence to "Consider using the RCCP story deck and RCCP Be Clear brochure with this customer too."


comment:
correct - "uncovering that the reason..." (missing that); second line, need "cervical disease" after transforming. Also, remove every thing in parentheses. No way they remember that.


comment:
correct - line 2, remove "after you" and change "Now show how..." to "Explain how..."


comment:
hint - change to "...test addresses the unmet medical need for a triage of discordant..." and make sure you put a period on the end of the sentence.


comment:
when I pick one answer, it tells me I have to submit an answer to the question. Directions say only one right answer.


comment:
looks like directions need to say Select the two underlined phrases that are a clue...


comment:
correct feedback - "Missed disease" needs capitalized


comment:
correct - change to say "the" cobas... and test needs to be lowercase


comment:
test needs to be lowercase in product name.


comment:
remove the "roche simplified solution" from the text


comment:
wright - needs "the" before cobas test in both rollovers


comment:
right middle question: change when to while


comment:
bottom right question: remove comma after currently


comment:
change "I always" to "I've always"; remove "that" in second line; add "I'm" between but and not


comment:
change comma after me to period, capitalize we; add period after return, remove so, capitalize this


comment:
regarding knh: I selected the one right answer and had no problem


comment:
change "try and tell" to "try to tell"; add commas after testing and sometimes


comment:
Where is it located otherwise? We might consider mentioning this too


comment:
resources - you have a space between Summary and the period in second line.


comment:
resources - everywhere on this page that it says "one pager" change to "summary"


comment:
remove "five" in line one of sales tools description (in green box)


comment:
Instead of accurate Diagnosis, per DP edits it should be "Accurate Screening and Diagnosis" everywhere you see that label on the leaderboard.


comment:
If we show an image of the document to the right, can we acknowledge it in the text?


comment:
incorrect feedback - change to "Incorrect. Robert gave you key information about repeat testing for women with ASC-US and LSIL results. That information may be useful in the future."


comment:
customer statement - remove "but for women 30 and over," and make , after age in line 1 a semicolon.


comment:
change incorrect to "Incorrect. It is clear Robert is not one to change easily, but that is not the most valuable information. Instead, you should have focused on his colposcopy recommendations and negative biopsy results."


comment:
Another thing that would make this activity make more sense is if we helped the learner determine which phase we are in (ie- Develop the Solution, or Prepare and Approach)


comment:
Incorrect feedback "Incorrect. The biggest piece of information here is the fact that Robert routinely loses patients to follow-up when repeat Pap testing is required."


comment:
Incorrect Feedback - "Incorrect. In this case, you should recognize Robert's clue about HPV+ women who have negative biopsy results. This may help you in the future."


comment:
I signed up as Qiagen and when Ms. Diagnosis popped up on this screen, she said Hologic. Can we check that?


comment:
day should not be capitalized in last sentence of customer response.


comment:
add last sentence in red box "Need help knowing how to start a conversation about Pap cytology? See Our Story to learn more."


comment:
globally on these screens - add the word "test" after HPV to the top option


comment:
Who and Cox never brought up feedback. Globally, we have to make them close the feedback, when it fades off it's too fast to read.


comment:
right middle - Pap needs capitalized in line 3


comment:
got correct feedback when I had two options selected. will need to re-test to see incorrect answer.


comment:
greatest concerns question (middle left) is a "good" question. needs to be green and award me full points.


comment:
incorrect change to "Look closer. Dr. Wei shared she wanted to know about infection progression. One Roche product could really benefit her, especially in situations where a patient is HPV+ and her Pap cytology was negative (potential missed disease)."


comment:
red box - change CxCa to Cervical Cancer


comment:
incorrect feedback needs comma after points in line 1 and needs "the" that's before Dr. in line 2 removed


comment:
let's talk about scoring ratios. I noticed a comment from Mark as I reviewed the script that I want to make sure we've captured.


comment:
4-5 difficult cases seems to highlight in yellow when I click.


comment:
correct - change to "Dominik seems prepared to rely on his team for help with difficult cases, but now you know they do not always agree."


comment:
make "how frequently" in lower right an "ok" question instead of good.


comment:
Incorrect change to "Review the highlighted cues. Dominik relies on expert pathologists for help diagnosing difficult cases."


comment:
check scoring of wrong responses here. doesn't seem like I lost any of my sales dollars.


comment:
actually, this isn't scoring right or wrong now.


comment:
incorrect feedback change to "Incorrect. A primary screening model is often reflexed to cytology. An important cue is Dr. Rutan's interest in genotyping as this can differentiate the cobas(R) HPV test. Also, she had a pain-point when discordant HPV+/NILM results effected her customers' opinions of her lab's accuracy. This could be avoided with the use of CINtec(R) PLUS Cytology."


comment:
incorrect - change comma after patient in line 4 to semicolon


comment:
incorrect - change OBGYN to gynecologists


comment:
got correct feedback when I selected first two options (I don't have experience and like to hear about). Should have been incorrect.


comment:
incorrect - change first sentence to "These are not exactly the best clues; look closer."


comment:
incorrect - change sentence 1 to "This is not the best answer."


comment:
incorrect - change positioning to position in line 2


comment:
incorrect - remove solution after Portfolio


comment:
put a period after future in line 2 and capitalize Can as start of new sentence.


comment:
I only scored 10850 and I got the congrats screen. I thought I was going to get the version that says "uh-oh"


comment:
Global branding check cobas(R) <in bold> HPV test; CINtec(R) PLUS <in italics> Cytology; CINtec(R) Histology.


comment:
global check - don't won't can't wouldn't shouldn't I'm I'll it's let's wasn't weren't you'll you'ld he'll she'll I'd I've he's she's what's etc.


comment:
For all questions, the header for the question number is in the wrong font


comment:
Delete extra space before positive feedback


comment:
Main menu header looks smaller than the rest


comment:
TV dual target should say TV/MG is a dual target assay only for MG.


comment:
Not all of these are closing with a click. Make sure they are programmed the same.


comment:
A random close box stays by throat and rectal swabs after you have clicked meatal swab


comment:
Change TV dual target to say Urethral swab and say  cobs TV/MG is not validated for use with urethral swabs


comment:
MG dual target answer, say cobas TV/MG uses a dual target for MG.


comment:
first option: remove comma after disease; add comma after patients in first line; change "is limiting" to "limits"; remove comma after confidently


comment:
second option: add comma after Roche in first line; add comma after molecular diagnostics


comment:
Direct load preservecyt feedback incorrect is spelled wrong


comment:
correct fdbk: remove comma after agreement


comment:
The weird close box is back over sort and re-load samples after I've clicked around the activity.


comment:
Wei text: add comma after try; italicize Cytology; remove comma after disease


comment:
same as before: change meet up to meet, change comma after customer to period, uncapitalize But


comment:
cobas p should be bold in both the card and the scenario at the top


comment:
The continue button in the feedback covers the text.


comment:
remove extra space between cervical and biopsies


comment:
cobas p 480 Instrument branding in feedback


comment:
Take off Introduction on the headers from here out


comment:
Add one more line--Click Exit if you are finished.


comment:
Delete The in front of cobas TV/MG, bold cobas in front of 6800/8800 in first answer choice


comment:
Check the "Data from..." line is animating on like the rest of the table.


comment:
Create "Click >.." directions if both videos are clicked.


comment:
Remove the hover state from the first character.


comment:
Double check the language is updated in all of the states of the speech bubble.


comment:
best feedback provides should be provide


comment:
Bold Resources and Menu. Add a sentence at the end that says. Click Exit if you are finished with the course.


comment:
Resources - you need to follow the convention established by Matt with Pap Attack. This should be a page that appears, then they can click to access the brochure.


comment:
remove the superscript 1 from alts trial. Underline it to make it clear it's a link.


comment:
Globally - search for Plus and make sure it's PLUS - all italics, all uppercase.


comment:
on all of these - keep the visited state on all so I know what I clicked.


comment:
healthcare should be all one word when written before professional. may want to globally check


comment:
testing methods: may have an extra space between test and method


comment:
bottom left: add "whether" between trust and a


comment:
capitalize "a" in "a lot of my customers..."


comment:
TWO THINGS: 1., can you please scramble the answers so they're not all right next to their statements? and 2. Confirm - the first statement is CUMMINS mission, not the svc func mission, right? Please change the answer option.


comment:
Scratch #1- apparently the answer options scramble each time you revisit the screen?


comment:
SORRY - See https://www.cummins.com/company/mission-vision-values
Need to update the "Mission" answer option AND statement #2 to be updated with new vision: Innovating for our customers to power their success


comment:
change "are asking for" to "ask for"; add comma after HPV+ in 4th line


comment:
Edit intro text: "After arriving at the gym, take a moment in the parking lot to think about what you saw and heard today in onboarding..."


comment:
i selected first option and clicked submit but it said i have to select something to proceed even though i did


comment:
No edit, I just really like this alternative, well done.


comment:
opt 1: extra space between is and a (second line); remove comma after strategy


comment:
opt 2: remove extra space in front of Would, last line


comment:
opt 3: may be extra space between unnecessary and testing, 4th line


comment:
incorrect fdbk: remove extra space after Rosa's


comment:
Rollover for stop #3 lists "Customer Support" - should be "Service Support"


comment:
Description for stop #3 - Bullet 3 should be "Service Diagnostics and Service Information processes and tools..."


comment:
Description for Stop #3, bullet 1, sentence 2 should start "Service Technical Training..."


comment:
Disregard GG comment - change back to "were involved" as this story is in the past.


comment:
add comma after score, second to last line


comment:
Edit animation to remove contractions: "...I am calling because my crane is not operating. We think there is a problem with the engine."


comment:
All subsequent screens in this section say "sharing a customer experience." Confirm which it should be - I think we should stay consistent.


comment:
Edit intro text: "...Take a moment to reflect on how your role supports the critical processes of the Service function."


comment:
VIDEO EDIT: TOO MUCH DEAD TIME AFTER THE SECOND CHECKMARK NEAR THE END OF THE VIDEO


comment:
Add "a" in the last column before "Smarticles bioparticle"


comment:
In the review menu, make this "3" instead of "2"


comment:
My bad, the images here are blurry except for the lightbulb, which is a stock image. Let's use the DNA/green sun image from the previous screen. use a stock image for the tear drop: http://www.istockphoto.com/vector/drop-icons-set-gm508700333-46026254. And use the image from complete automation (from the book later in the course) for the image in the bottom right


comment:
Instead of "susceptibility to antibiotics" in the speech bubble, let's use "and test for antibiotic susceptibility"


comment:
The second vid ends in the middle of the screen transitioning. Is there a way to trim this a little more?


comment:
don't need commas around "or totaled" in line 3


comment:
I lied. just don't put the comma before "or totaled" the one after is fine.


comment:
Let's change the last sentence to "My book has information about the features of the cobas(R) vivoDx System. Let's take a look now."


comment:
Actually, don't add the "Let's take a look now" part since there's another intro screen before we show the book. Sorry :D


comment:
can you move the check mark over a little on these? They sort of bleed off the button


comment:
If they aren't already, can the draggers shuffle?


comment:
first blue bubble, line 2 change this to the


comment:
second blue bubble - remove comma after totaled in line 3.


comment:
can you make the second blue bubble big enough to keep font size the same? you may move the Click the arrow directions to the grey triangle...


comment:
Let's put the features on the whiteboard and make the instrument smaller. Delete everything in the speech bubble except the first sentence. Add this bulleted list to the whiteboard:

Features of the cobas® vivoDx System:
*Completely automated
*Allows for continuous loading
*Designed to mix various tests types
*All reagents are packaged in blisters in single-use packets in a closed system


comment:
change new sentence to "April provides..." instead of you can provide


comment:
change line 1 to say "an infant daughter and a son in..."


comment:
Let's bold the key action words in the instructions in the final sentence: Click Menu and click Exit


comment:
profile - update with same switch of son and daughter. also remove last sentence


comment:
you know these folks are too young, right?


comment:
change first sentence to "Tim and Linda are co-signing for their son's first vehicle."


comment:
update profile with change from previous screen.


comment:
left option 2, Millers doesn't need the '


comment:
first on right - "It costs just a few..."


comment:
second on right - Millers' needs ' on the outside of s


comment:
break up the story into paragraphs please.


comment:
and put some quotes around it so it's clear it's a direct quote.


comment:
you lost the animation on the blue text box.


comment:
go ahead and lose the second borrower and the yellow text box. move this one over to the left where it ends up, and add the animation of the text back in.


comment:
Change directions to say "Click the arrow to continue." and remove the close button.


comment:
the highlight on the squares is a different size when you rollover. Can you make them all the same or lose the hover state?


comment:
add grey triangles back to the footer of the page. The arrows can't float in a box...


comment:
change the screen title to "GAP In Review"


comment:
change "may eliminate out..." to "May eliminate out-of-pocket expenses and save the borrower money."


comment:
when you drop the one that spells out ACV, it switches back to just ACV.


comment:
submit button seems like it's glitching. it's not let me submit sometimes.


comment:
This keeps me stuck in "TRY AGAIN" hell. It should let me move on after 3 incorrect attempts, telling me what the right responses are.


comment:
same issue with submit button. When I'm selecting the wrong answer, it doesn't want to let me submit. Had to click 3 times to get incorrect feedback to appear.


comment:
globally on this screen - make sure the "dropped" cards say the same thing as the initial state.


comment:
resources page - bullets aren't evenly spaced


comment:
add hover states to the main menu icon and the buttons for the items in the main menu


comment:
correct feedback - change to "Gap may waive..." as they made this change in several other places


comment:
main text is clunky. I'd change to "In addition to explaining GAP to your borrowers,...."


comment:
Clunky: Tyrone is 25 and single and...

Suggest change to "Tyrone is 25, single, and has been.."


comment:
second blue bubble. Add "the" before remaining balance


comment:
profile - text is too close to bottom of screen


comment:
second benefit under first feature - this sentence is super long. Can you break it up?


comment:
these people look like they are my age and have a teenage son?


comment:
click the arrow to continue text looks awkward floating where it is. Can it be moved down closer to the arrows?


comment:
the testimonial is full of run-on sentences. I know Kristen said to put quotes around it - is it possible to clean up the grammar?


comment:
Learners should be given the correct answer and prompted to move on if they get a question incorrect three times


comment:
clicking submit here launched the leaderboard. That will confuse learners greatly.


comment:
can you add "Click X to close and return to the course." as onscreen directions?


comment:
You still have a space between Summary and the period in the second line.


comment:
in statement from Robert - Day is still capitalized in last line and needs to be lower case. Also, need to capitalize Pap in line 1.


comment:
statement from customer has We've in line 2 and don't in line 4.


comment:
line 1 and line 2 has don't in the response from the doctor.


comment:
correct - add "and CINtec PLUS Cytology." to the end of the sentence.


comment:
after but in line 3 of customer statement, add "I am" (... but I am not sure how...)


comment:
Incorrect - Pap needs to be capitalized in last line.


comment:
incorrect - extra space between at and quote in line 2


comment:
wright 2011 feedback needs "the" before cobas in line 1


comment:
Cobas HPV test brochure - need "the" before cobas in line 1


comment:
Hello, 
What will be the content for this "resources" link and the "glossary" option? 

Please remove Thinkcell from the SPMT OnePager training, but keep it in the Business Reviews.


comment:
Cobas HPV brochure didn't launch any feedback


comment:
cintec hist brochures feedback - lose the s on includes


comment:
comment from Rosa - add comma after "If not," in line 4


comment:
hint - change to CE-IVD. (If you have time, do a global find for CE/IVD to make this change.)


comment:
Hint text - this brings up incorrect feedback. Text should say: "There are multiple studies that support the Roche portfolio. Consider the Bergeron et al 2010 Study and Summary and the Ordi 2008 Study and Summary, available in Resources."


comment:
Ordi study isn't underlined in the hint.


comment:
incorrect text - replace doesn't with does not in line 2


comment:
orti feedback - remove comma after slides in line 1. Add a hyphen between H&E and stained on line 2.


comment:
CINtec Plus brochure never brought up feedback


comment:
second option - the greater than sign needs to be right against CIN2


comment:
comment from doc - change don't to do not in line 4


comment:
doc's response line 1: change don't to do not. add cobas before 6800


comment:
incorrect feedback - change doesn't to does not in line 1


comment:
Roche CCP rollover - make screen, manage, and diagnose lowercase.


comment:
doc's comment - line two change I'm to I am


comment:
there's an extra space between the and customers in line 1


comment:
doc statement - change that's to that is in line 1


comment:
correct feedback - remove "that's right"


comment:
incorrect feedback - change customer's don't to customers do not in last line.


comment:
splash screen - change solutions to Portfolio


comment:
doc statement - change we've to we have last line


comment:
need to update the transcript to match the video


comment:
line 3 change to be "If the vehicle is stolen or totaled, this could&"


comment:
last time when you move them on, highlight the right answers. Add that into the feedback "See the correct benefits highlighted above."


comment:
Remove "Refer to the quick reference card for your specific program information" from the video and the transcript. Sorry, not sure how that got duplicated.


comment:
may eliminate - has a period and rest do not. remove.


comment:
Make sure all options are included in the freeform interaction list. I clicked on "The bacteriophages have injected..." and it told me to complete the interaction before submitting.


comment:
Suggest rewriting the first sentence, "Imagine you are headed to your doctor for your routine gynecological exam."


comment:
Few edits here.........."Does your health care practitioner(HCP)......." for the first, and only "HCP" for additional mentions of Health care practitioner


comment:
"Additional follow-up or reflex testing is typically ordered"


comment:
For ASC-US -  There are cells that "appear" slightly.....


comment:
Strike my edit ""Additional follow-up or reflex testing is typically ordered" however I would remove the "or" between additional and follow-up in the current sentence.


comment:
Make the word ASC-US in the sentence, "With ASC-US cases, 57% of the time......." a mouse over link to show the definition of ASC-US

Should also be done with the HSIL example as well on the same screen


comment:
When this screen first opens, Before clicking on Screen, the shadowed areas are way too light, and it looks odd to me.  I would consider taking a shadow of the "post click" image, rather than the light circle shadow.


comment:
In the sentance, With a clear answer, any patients accurately.......change patients to "women", and Remove the word "any" before "women"


comment:
Is there a way to make a smoother or more intuitive transition between videos?


comment:
This video ends really abruptly. Is it possible to soften that a little?


comment:
I'll just park a global edit here - I'd like to see what our options are for softening the ends of the vids; i.e., since they fade in nicely, can they fade out nicely too?


comment:
Can we assume the current voice over is considered a draft, and that we will be using a different voice actor?  sounds like there is background directing voices also present


comment:
Need to change from the devil 16/18 virus balls -  should use images from the brand book, I'm good with the 16 and 18 being visible on the virus balls


comment:
Transition to the next screen as soon as the video is complete should happen, with the option to go back and scroll to a particular area of the video if desired


comment:
In the bevinning of the video -  there are bullet points on the screen that say Pap causes over treatment.......we should change this to match what is read on the script......Pap misses cervical disease, and causes unnecessary follow-up procedures and testing.  Pap does not actually cause over treatment


comment:
Replace "Select all that apply" with "Select the correct statement."


comment:
the descriptors for CINtec PLUS and Histology are flipped. (flip around everything except the product name in the descriptor)  Additional word smithing will also be required


comment:
Edit correct answer: "In the presence of an antibiotic, the absence of light either means that a susceptible form of the bactria is present OR that no target bacteria was detected."


comment:
Begin BOTH incorrect answers with "In the presence of an antibiotic, ..."


comment:
Double check - It seems like there's some discrepancy as to whether checks/X's disappear when I "Try Again"


comment:
SARAH - please add intro text (or text for each phase) to describe/position the illustration


comment:
Previous comment was for "complete automation" page


comment:
Continuous Loading: Bullet point "Anytime...", "This is very...", and "The microbiology lab..."
AND bold the words "input additional tests", and "you need an answer right away"


comment:
Edit the correct answer: "...and continuous loading workflow, so you don't have to wait for a full batch to get answers throughout the day."


comment:
SARAH - This question/answer is not clear to me; I know Lydia provided these, but - let's discuss.


comment:
May be wrong, but looks like feedback tool trigger is not on each layer; Complete automation layer is missing text.


comment:
Nick, I'll email you a rewrite of the correct answer and one of the distractors that will address LF's comment to me. Thanks!


comment:
The statement "With Pap Cytology screening, more than 50% of women at risk for cervical disease can be inaccurately screened or misdiagnosed" is still not quite right...I suggest rewording to:  "In women with cervical disease, 50% of the time Pap cytology will give then an inaccurate or even missed diagnosis"


comment:
Reword "Consider a different approach with the Roche portfolio: Screen, Manage, Diagnose...." my suggestion: The Roche Cervical Cancer Portfolio is a better approach for cervical cancer screening, with products to SCREEN- - MANAGE - DIAGNOSE"..


comment:
In this case, it says the "pathologist" uses the cobas HPV test...but I think it's the HCP that orders the cobas HPV test to determine....and a positive result identifies who is at highest risk


comment:
again, reacting to the word "pathologist" in this statement.  Mark, can you confirm who and how the decision is made about what test to triage with? Does the pathologists just do what they want, or does the HCP have to order per a lab submission form, based on a positive HPV result?


comment:
She needs a name tag - that says who she is selling for.........based on the learner's choice of competitor


comment:
Capitalize the first letter in each bullet point (Seeks, Confirms)


comment:
There is a slight gap between the triangle and text box (FAR layer)


comment:
On the correct states for Compliance and FAR, I'm getting some weird text overlap. I'll send a picture to show you. This issue might be specific to my computer.


comment:
Very please with the way this turned out :)


comment:
Same comments apply here from previous roles screen. Capitalize the first letter of Seek and Confirms (AA layer)


comment:
The directional text on the Share Information layer is from the DP


comment:
Love the graphic used! It's much better than a boring layout


comment:
I totally took a shot in the dark with these hotspots. Let's add a note to NCAA saying "What are the most important areas on this screenshot that we should explain more?" Add that note on both please


comment:
Maybe I'm dumb, but the next button doesn't appear once I've clicked errthang.


comment:
Please add an entrance animation to the screenshot images


comment:
Add intro text: "The video below introduces certification process and roles through an interactive story where you make decisions about the process. Click Play to watch the video."


comment:
Edit intro text: There are many roles that work together to make the certification process successful. Click each role for more information.


comment:
Advisor popup: Make sure each bullet starts with a capital letter. PS: If I roll my mouse over each of the roles quickly, it feels like I'm at a game show. Wheee! :)


comment:
Correct/incorrect states don't go away after I hit try again, so there's no way to "un-do" my original wrong answer.


comment:
ABBY: I'm outta the loop on content, so help me out: In this exercise, is "career advisor" the same as "advisor" on the previous page? if so, make the labels match and mark as correct. If not, let's make sure it's included.


comment:
Last piece of Alicia's audio - change on screen text to processes instead of just process to match audio


comment:
Suggest making "Certified: Eligible" standout somehow in in the intro text - quotes around it, italic, a different color, something like that.


comment:
Advisor popup - capitalize S in Seeks and C in Confirms (beginning of 2nd and 3rd bullets)


comment:
Edit intro text: "Use R.A.C.E. to remember what tasks need to be completed each quarter. Click any letter to show all tasks for that category. Click any quarter at the bottom of the screen to see tasks for that season."


comment:
I don't recall seeing "Verify amateur certification" listed in any of the popups where we learn this content 2 screens back?


comment:
top right box - "Transfer recruiting info" - is the verb that they are "Transferring" something like the verbs at the beginning of each other bullet on the clipboard? Or is it that they are doing something with transfer students?


comment:
The "Dec-Feb" list for Compliance still has the chevron on the side of the screen. I clicked thru all the others, that's the only one I found.


comment:
"below" is misspelled in directional text


comment:
Intro text: "...and decide whether it shows one of the seven red flags or if..."


comment:
BETA EDIT: I think we can enlarge/crop some of the examples to make them easier to read. I'm sure we'll have client edits to examples as well, so let's wait on this.


comment:
Student Athlete Transfers description: "As soon as you see a transfer transcript, you know it is a "red flag" record to set aside."


comment:
The transfer example (#3) should be a "red flag"


comment:
Nick - I'm going to work with abby to provide the 3 "Play On" Examples. We'll provide the images and descriptions.


comment:
dash between june and august is a bigger one than between all the other months


comment:
Change to - "A vehicle's value continues to decline during the first few years of ownership, and if the vehicle is totaled or stolen, this could result in..."


comment:
In the "Correct" comment.........Change to, "Dr De C's patients are frequently refered to colposcopy, even though they do not actually have cervical disease. He is admitting that Pap cytology may not provide the best results.  As a Triage test, CINtec PLUS Cytology has high specificity without compromising sensitivity to detect cervical disease in ASC-US and LSIL Cytology results.


comment:
With the Wrong answer of choosing all 3 products, the "Incorrect" screen should read, "Think about how wary Robert was about making drastic changes to his cervical cancer screening testing.  Is there a specific product that might work best for him instead as a triage for both ASC-US and LSIL Cytology results?


comment:
In the "Correct" answer, we need to replace the "over-treatment" with "over-testing"


comment:
The description for Bergeron is wrong -  Use, "The PALMS publication, a Pan-european clinical trial highlighting the utility of CINtec PLUS Cytology as a triage test for abnormal cytology results, or ASC-US and LSIL results."


comment:
Please change article name on the screen to:  "Bergeron et al PALMS 2015" -  I believe BLP is confusing Bergeron  2010 with the PALMS 2015 publications.


comment:
Bergeron et al PALMS 2015 is a publication we want to use with CINtec PLUS


comment:
Brochure should be, CINtec PLUS Cytology butterfly line-up brochure as the ideal brochure to use with this scenario


comment:
We should have a best, good, and bad statement with all of the scenarios.  The "correct" statements also need to be different for all 3 as well.  

The middle statement is the best, and in this particular scenario, "Correct!  This statement points our the facts behind why CINtec PLUS Cytology is the best Roche product for Dr de C. It also helps to progress the sale by asking Dr de C for a trial of CINtec PLUS in his lab."     
   
The top statement is the good one, and in this particular scenario, the "Correct!  statement should read, "Correct!  This statement points out the facts behind why CINtec PLUS Cytology is the best Roche product for Dr de C.  Also consider closing Dr de C for an evaluation of CINtec PLUS Cytology."


comment:
Both the top and middle are very good statements, but the middle is better since it asks for a trial, or a "trial close"    The middle should score slightly higher than the top.  when I see the next screen, there should be more positive feedback given for the middle choice since it offers the trial close.  Clearly, the top 2 positioning statements are both excellent, just the middle is pushing the sale to the next step.......eval phase.


comment:
For the top responce for Dr deC he should say, "When I came into this meeting, I really was not sure what to expect from you.  Pap cytology has served well as a screening test, but I see that there may be room for improvement.  It seems that  CINtec PLUS Cytology could possibly help my practice.  

For the Middle reply, it should be, "When I came into this meeting, I really was not sure what to expect from you.  Pap cytology has served well as a screening test, but I see that there may be room for improvement.  I would like to try CINtec PLUS Cytology.  Let me introduce you to my lab supervisor to arrange the evaluation."


comment:
For the middle statement (best) The text in the green box should be, "You helped Dr deC see the value of CINtec PLUS Cytology and you also closed him on an evaluation. Excellent work!  You also prevented Ms diagnosis from gaining another sale.      

For the good statement, leave the answer as it is in the current best statement version.


comment:
BLP -  I made an error in one of my edits, related to the question, "How often do you receive negative biopsy results from women who had an ASC-US or LSIL pap result"  This should refer to the Wentzenson et al 2012 summary, and call out that, "often women who are referred to colonoscopy with ASC-US and LSIL results do not always benefit from the additional procedure.  In this publication CINtec PLUS Cytology triage referred about 50% fewer women to colpscopy, preventing unnecessary procedures while identifying the women with CIN2+ disease."    We need to highlight the Wentzenson et al 2012 summary here, not the CINtec PLUS Cytology Be certain Brochure.  Please discuss or message me if this is confusing.


comment:
When the bottom, Incorrect answer, is chosen, the red  Incorrect response on the left should say, "Incorrect.  Not quite.  This answer refers to the CINtec Histology product, which can be used with the H&E stain to aid in the diagnosis of cervical biopsies.  There are other customers in your territory where you can position CINtec Histology"


comment:
When the middle, Incorrect answer, is chosen, the red Incorrect response on the left should say, "Incorrect. Not quite. Although CINtec PLUS Cytology could be used as a Primary screening test, This is not a practical solution for most laboratories.   Dr deC, does not like drastic changes and is very satisfied continuing to use Pap cytology as a primary screening test.  Your questioning reveled areas for improvement with triage testing."


comment:
The items to choose from are good, Mark will work with BLP to be sure the correct thumbnails and names are used in these sections.


comment:
With the middle choice - Be sure to change the Ms Diagnosis pop-up to an unhappy expression and she is losing the sale.


comment:
Make the changes to the Expectations statement:  .............without "using Pap cytology".......inclined to change "from her current co-testing strategy" unless you can prove........


comment:
Please fix the question, bottom left to, "What is holding your back from using HPV primary screening front-line with cytology as a triage"


comment:
Edits to the statement in the red box:
You jumped ahead before Dr Wei feels "there is" a reason to consider "a change to her current screening strategy".    "Asking questions about testing volumes, or offering testing supplies" should only come after you........


comment:
Not sure if "Shoot" translates in all languages.

Maybe using  "#$%@" is a universal symbol for this?


comment:
The correct clue should be ...."trust in pap cytology's specificity because cells are visually inspected for changes which is important so I know which infections are progressing"......


comment:
The before spacing on this text box is off. The top text is almost touching the top.


comment:
Remove second period after seeks productivity improvements in answer choice


comment:
In feedback put a comma between launch and


comment:
In feedback, is there no space after the r ball and connection?


comment:
Should we change the word consulting in the question to something like advice to avoid giving away the answer?


comment:
17 is the missing question while we wait for Pius, right?


comment:
At the end of the video, when the quick reference card appears, is there a reason to show the young woman?  What does she have to do with the story?  She barely looks old enough to drive, so I doubt she's the loan officer?  If she plays a role, could we get an older model?  If not, can the quick reference card just be made bigger?


comment:
Tyrone looks very similar to Alex - they could be brothers!  Can we get a different Tyrone?


comment:
Blue text - can we change it to say "Click the arrow to see your colleague April offer GAP to Tyrone".  Otherwise it sounds like it's a special kind of GAP! "Tyrone GAP"  :)


comment:
Speech bubbles still load very quickly.  Even a fast reader would not be done reading before the next one loads.  Can be distracting to the learner.


comment:
The font in the gray box seems to be thinner than the font in the blue boxes.  Is one bold and the other not or one narrow?


comment:
We had a couple people test the module for us.  One tester noticed that the baby is facing forward and should be facing backward.  We may need to choose another photo.


comment:
One of our testers said they weren't sure what they were supposed to do to select their choices.  It didn't take her long to figure it out but maybe we should specify they need to click on the speech bubble?


comment:
Depending on the final number of questions (I'm hoping we still have 20 when it's all done), I will need to update the Q of __20. I also adjusted the scoring to be based out of 19 for this round.


comment:
First blue bubble on the left...  peace of mind does not need hyphens unless it is used to describe something (adjective or adverb)like 'it's a peace-of-mind product'


comment:
I got stuck at Learn about the competition loading screen. Will continue to test.


comment:
Second blue bubble on the left - should be 'much-needed' because it's used as an adjective describing replacement.


comment:
Suggest to use a key word first to make the categories more memorable. For example: NILM - Normal. [bold the "N" with the text you have] ASC-US - "I don't know ("Unknown Significance") category. LSIL - Low grade. HSIL - High grade. 
At least then you have some inkling what the acronyms mean. I think spelling out just the acronyms is not helpful for a lay audience because the words that make up the acronym are not plain English.


comment:
Is it obvious to a lay audience that you list the categories in order of severity? [I'm too close to the subject and can't tell]


comment:
Fix space in incorrect feedback after no and before sorting.


comment:
Continue gave me two into screens. Need to delete one.


comment:
Note: during the ILT Alpha review, Roche decided they wanted to call this REVEAL RBSS - so it will need to be adjusted in the footer throughout this training too.


comment:
The nurse in the first Good text message appeared way before the text and background animated on.


comment:
Need to look at the Good nurse for all good text answers throughout. She keeps coming on too early.


comment:
Ryan - should practice be spelled "practise"?


comment:
Fix this so that Annie Jen isn't covering up the text.


comment:
I really like seeing the ability to click out to the ALTS trial publication as well as the portfolio brochure. It allows this tool to begin to tie everything together nicely.  Well done.


comment:
Mother capitalized?  I don't really know.


comment:
The incorrect feedback tells the learner to remember, features describe the product and that they'll focus on benefits next.  It makes the learner think what they clicked on was actually a benefit, which isn't correct.  All are features so there should be no mention of benefits.


comment:
Same comment about the incorrect feedback - all answers are features, so no reference to benefits should be made in the feedback.


comment:
Well done.

Question to the HPV team.  Do you want the 16 and 18 genotypes represented by the virus balls visuals from the devil is in the details campaign or the bold virus campaign visuals?


comment:
In the directions, Millers should not have an apostrophe.  There are 2 of them.


comment:
From section 2, I needed to hit the left facing arrow in the "transcript" at the bottom left of the screen before it allowed me to proceed ahead to this screen in module 3.


comment:
Second blue box on the left.  Peace of mind doesn't need hyphens in this sentence.


comment:
1.  Had to click on cobas twice to get the pop-up description.
2.  Had to click on PLUS three times to get the pop-up descriptor...which...in not correct.  Replace with...the p16 and Ki-67 advanced biomarkers to provide a clear yes or no answer whether HPV transformed cells are present in the patient sample.  If they are present, there is a high correlation to the presence of high-grade cervical disease, and this patient will need immediate management and will be sent to colposcopy.


comment:
Had to click on Histology 5 times to get the pop-up dialog information to come up.

The text is wrong.  You'll want to replace it with a portion of the text you already have in the PLUS pop-up information dialog.


comment:
Details of the product card need to be blurred out since they will vary by institution.


comment:
This still links to the old Veinovia Times.


comment:
Need to remove reference to how much he paid since that can vary by institution.


comment:
Replace with...have you read that numerous peer-reviewed publications....

replace with....a study that shows that up to one-half of the samples can be discordant when two or more pathologists interpret the same slide to reach a diagnosis.  Subjective interpretation of Pap cytology is the cause of this discordance.


comment:
The first and third time a learner gets the answers wrong the word Incorrect appears before the box.  The second time they get it wrong the box and all the text appear together.  Should appear together.


comment:
replace with....Sure.  In this brochure you can see data showing discordance in ASC-US - and even more problematic - notice the discordance in interpretations for HSIL disease!


comment:
When I scanned the instrument I got all the points and a message that said I had 0 items to find. But before I got the instruction to click each to learn more, I had to click the first one.


comment:
Features and benefits boxes that are dragged over don't line up or look the same - all need to be the same size, color and line thickness


comment:
replace with...switching tests (instead of "products")


comment:
The text moves on too rapidly for me to read it.


comment:
On this and Abbott, she comes up and covers the text so you can read it once she's on the screen. Can we move her over?


comment:
...including missed cervical cancer altogether or something such as this.  This text is unclear and needs to be re-written.

After seeing this several times, how do I proceed ahead in the module?  I'm not seeing a right arrow allowing me to click to get out of this loop and move on?


comment:
Global edit: This should be Leave Me Well Enough Alone throughout the course and ILT


comment:
Roche Blood Safety Solutions not blood bank


comment:
Clearance and service access are also important to think about.


comment:
Frank will give feedback on this one during the beta review


comment:
Replace top answer choice with: We offer pooling as an option because it gives you flexibility in the pooling algorithm.


comment:
Please match the customer name at the upper right with the correct customer name in the scenario -  In the Wei scenario Robert's name is posted.


comment:
When only CINtec PLUS Cytology is chosen, It is actually an OK answer, but not the best since only one of the 2 products are chosen.  Change the txt in the red box to, "Although CINtec PLUS Cytology can be used as a NILM/HPV+ triage test with any HPV test in a co-testing strategy, There are 2 Roche portfolio products that may interest Dr W."


comment:
When only cobas HPV is chosen, It is actually an OK answer, but not the best since only one of the 2 products are chosen. Change the txt in the red box to, "Although the cobas HPV test will add 16/18 genotyping and improve Dr W's co-testing strategy, there are 2 Roche portfolio products that may interest Dr W."


comment:
The txt in parenthesis in the Green box should be changed to, ...........For NILM/HPV+ results, upgrading "your Pap Cytology result" with CINtec PLUS Cytology........


comment:
I notice that the scoring of women where "you were able to identify disease early with certainty" is not working.....still at 0 Women after successfully completing the 2 scenarios thus far in my review


comment:
You may want to add the word "subjective" somewhere in here


comment:
I would pull in the "subjectivity" theme from the previous slide e.g. into the first paragraph to make the link obvious why Pap cytology is limited in accuracy.
for example: "However, peer-reviewed publications show that the subjectivity of Pap cytology limits its accuracy, which includes missing cervical pre-cancer, or undercalling disease"


comment:
It says 3 options, but highlights 5 correct answers?  All except 'Brand Reputation'. Do we want 3 or 5 correct answers.


comment:
I am wondering if we should change "Concordance" to "Agreement" (horizontal title of the table). Agreement might be an easier word to understand for non-scientists and non-native English speakers? Not a must, just a suggestion.


comment:
Does he use Pap cytology as triage for Pap cytology Mark?  If yes, say that, for clarification to the reader.  Or does he use Pap as triage for HPV screening in this example.  Unclear to me.


comment:
In the third scenario, please replace the word "products" with "test."


comment:
For the HSIL statement in the box above the table: I would highlight the severity of the consequences of this disagreement.
For example [but with fewer words]:
An HSIL cytology result is a strong indication of cervical disease and typically prompts a doctor to send the patient immediately to colposcopy for follow-up. In this study, ... 53% of the time, potentially impacting decisions for their patients.


comment:
In the green "atta boy..good job" pop-up...please replace the word documentation with "supporting materials or publications" instead of documentation.

Thanks,


comment:
H&E staining is not used in primary screening.  This needs to be re-written by Mark.


comment:
Would make a statement that the purpose of the HPV test is not only to identify those at risk but more importantly those that are safe.
E.g
"This lets the pathologist identify those women that are safe and those at highest risk"


comment:
The third option to select below needs to also be re-written by Mark.


comment:
Again, we say "Select the three options that apply and click submit"


comment:
When print certificate is clicked, it is all weird looking.


comment:
Where is the 'Exit" button or do you mean close the browser?


comment:
Under Turn on your speakers. We say be sure to turn on your speakers or plug in headphones when you see the audio icon. I don't see an icon anywhere in the course, should we just say - be sure to turn on your speakers or plug in headphones while taking this course.


comment:
Around 35sec: We say it's 100% preventable, but then only refer to screen, manage, diagnose. Should we mention vaccination here, too?


comment:
Around 2:05min - spell check "Portfolio" (not Porfolio)


comment:
Follow-up to previous feedback. 4 answers are correct, but we ask for 3


comment:
Around 2:23min - consider changing the "Diagnose" picture to a pathologist with a microscope. Greater consistency with the other pictures (2 humans & a stain?)


comment:
General comment around 3:30min on the script.
I like the education around the equator but would recommend to make a link also to the developed countries (and where the $$ currently come from) - to also make this relevant to the sales rep in Norway etc.
For example something along the lines of [might not be the most elegant way of solving this]:
"Our portfolio can not only support cervical cancer screening programs in developed countries but help save lives in these underserved areas of the world, too"


comment:
Text reads awkward. Not quite sure what you want to communicate here.
"Now that you know how women are impacted by cervical disease, it is time..."
or "Now that you know how many women are impacted by cervical disease..." [still weird to me - you communicated much more than how many women are impacted. In fact you didn't even cite the stats that 500k women are diagnosed, and 270k women die from cxca each year]


comment:
In the transcript...more than 99% of cervical cancers (make cancers pleural) and advanced biomarker tests....


comment:
replace with...For every good question you'll earn sales, but if you ask a bad question, I will steal some of your sales success back!


comment:
I don't like having the Bergeron 2015 talking about something it is not used for.  For example, it talks about H&E and CINtec Histology when it doesn't even pertain to that product.  I don't think mixing a study to a non-relevant product is helpful or teaches anything.  It just leaves the reader completely confused.  This should be changed Mark.


comment:
Correct the image being shown for the PLUS brochure to the actual PLUS brochure image please.


comment:
I don't think the second response is interpreted as rude.  It's just that this rep hasn't earned the right yet perhaps to try closing for an evaluation yet.


comment:
Do you want a comparator for how many women might get identified with disease by Pap?  Say perhaps 1/2 the women that get correctly identified with the Roche option?  Or not?  I'm thinking it could give more relevance to the value of the number correctly identified and show the weakness of Pap and it's ability to identify those women with disease.  I don't know.


comment:
If she is influenced by guidelines, are their primary screening guidelines with co-testing in China for HPV screening yet? I don't believe so.  The copy doesn't match the case if that is the case?


comment:
As the product manager I'm still missing the correct sections of the text which are underlined when I make my choice.  This tells me I'm not very bright or the copy doesn't have a clear winner that reflects the real needs of the HCP that are being expressed in the underlined copy.


comment:
Please re-write question 3.  I provided my feedback last go around on the words "front-line." Was team consensus achieved with "first-line"?

As written it makes no sense to me.


comment:
Re-write question 4.  Makes no sense as written.


comment:
Here, in this example the single pain point underlined was obvious to select from the pack...good job!


comment:
Another example here of where the pain point is obvious to identify in all of the underlined text copy.  Well done.


comment:
Here I selected the wrong choice.  I selected Pap specificity which could certainly be this HCP's need.  Here is an example of how the underlined text leads the reader astray in my opinion.


comment:
When I get the choice wrong, is the text showing up in red  that you intended for me not to choose as the wrong underlined answer?  Not sure this will be intuitively obvious to the reader.  I do like the copy following the Incorrect answer here, because it provides a teaching moment to the viewer...and that is a very good thing.  Well done on this.


comment:
what Mark says below.  That is what I would type here too.


comment:
In the expectations section....please remove "a" before the number 15.


comment:
This case was clear and simple in each of the six question options.  Well done.


comment:
OK...so I helped identify disease early with certainty for 1215 women.  Is that good?  Or should it have been 10,000 women?  What is the relative value for the sake of comparison so I have some meaning to my performance?


comment:
the right questions and corresponding underlined text are clear to distinguish in this example.  WEll done.


comment:
front-line vs. first-line. ??  Harmonize throughout.


comment:
read the sentence in the results which begins with "you see, today...and re-write please.


comment:
The sentence in the second rectangle box beginning with "Because her...needs re-writing - it is not a sentence to me.


comment:
Please re-write the first sentence in the third rectangle.  It does not make sense.


comment:
Question to the cobas HPV SMEs:
Why focus on the PCR/hybridization message and not the 3-in-1 results, HPV 16 and 18, internal cellularity control messages? Kristin and I just had this discussion the other day!


comment:
Agree with Bob. Would draw attention to the discordance on HSIL - which is a result that really impacts the decision to intervene or wait!


comment:
Hmm. I don't really get the script here. I thought we are positioning Pap vs HPV testing. I would stay away from the word "triage" unless you are talking about triaging a primary screening result. Otherwise the language gets confusing (especially for non-native English speakers). 
Also, I think her comment kind of misses the point.
"Hmm, if the diagnosis varies this much between pathologists, then we need a better way of creating more certainty when diagnosing patients"


comment:
The sentence flow is a little awkward here.
Make it simpler e.g.
"As you might have experienced, when you tell your patients to come back in a few months to get tested again, they often don't return for another Pap test"


comment:
"office" or "practice"?
Are we really only about avoiding inconclusive results or are we more about avoiding incorrect results?
could also say
"...solutions that might help your practice have greater certainty in your results"


comment:
Green Box text should say:  Correct! However, this questions does not help you much, other than seeing that she is concerned about her patients and seems content with her current test.


comment:
.......that could replace her existing RUO p16 clone "for testing cervical biopsies."


comment:
For both wrong choices when picking CINtec PLUS or cobas HPV or both.......that could replace her existing RUO p16 clone "for testing cervical biopsies."


comment:
the Txt in the red needs to change to, "CINtec Histology is a clinically validated IVD p16 clone, not an RUO clone, just like one that Dr M had to self validate."


comment:
for the middle choice, Although CINtec Histology is recommended by the World Health Organization, this is only one reason to position CINtec Histology with Dr M.


comment:
My question is if we are sure that the footprint is smaller then PRISM


comment:
update directions to say "Click Continue to learn more about how to play." after they close the video.


comment:
update hint text to say "Click Wentzenson et al 2012 in Resources. Often women who are referred to colpscopy with ASC-US and LSIL results do not always benefit from the additional procedure. In this publication CINtec(R) PLUS Cytology triage referred about 50% fewer women to colpscopy, preventing unnecessary procedures while identifying the women with CIN2+ disease."


comment:
see my recommended rewrite and combo on in the PPT I sent Mark.


comment:
In the hint text, I spelled colposcopy wrong. Sorry!!!!


comment:
Can we review the hint section notes and studies for accuracy? 

Some wording details may be nice to update, for example instead of "partial genotyping" try, "optimized genotyping of HPV 16 & 18" so it sound like an advantage not a deficit.


comment:
Correct feedback - add "As a triage test, CINtec PLUS Cytology has high specificity without compromising sensitivity to detect cervical disease in ASC-US and LSIL cytology results." in place of "Use this info..."


comment:
We have to rephrase this or have a new question. I believe I had already said it in the Alpha review.


comment:
Reagents ready to use question:
add in the feedback that three caps have to be removed manually and that the reagents are stored un-capped in the system.


comment:
Alinity final question: this is repeated a lot already. I'd like that we use a different question.


comment:
for Q&A 3 underline portion, may need to refine, eg. remove underline from "in pap specificity" since this could also be a good clue, or include it as a second good choice.


comment:
Rephrase to The Alinity s and Alinity i use different, incompatible reagents.


comment:
Q&A 6 may consider her face not so so angry, it is a bad question but she is not offended.


comment:
Reagent pack size: we need to specify that CMV IgG and HBsAg confirmatory come in different pack sizes to the others. Maybe something like "The main blood screening tests come in a pack size of 500 tests per cartridge"


comment:
I really like the color coding for questions, can the pop up where it shows +$$$ or -$$$ also reflect this? That is, to include the "yellow" not so great question also, for more immediate feedback? (not just green/ red)


comment:
Ensure as much as possible consitency between the Abbott and Grifols pages (at least the order should be as similar as possible)


comment:
Alinity s size:
I already provided feedback on the text. It has to be changed.
"The total lab space requirement is comparable to the cobas e 801 configuration of equivalent throughput"


comment:
Replace steel pipettor by fixed needle pipettor


comment:
I'm open to discussion, but this screen feels like it would be way cleaner if each best practice came up one at a time, the word bank was onscreen the whole time. (Basically flipping the setup)


comment:
Please change the title in the menu to "Best Practices"


comment:
Whether or not we re-organize this screen, please add a static screen after this that just has the best practices in a bulleted list or some other attractive layout.


comment:
perhaps make 2nd bullet on june column into 2 bullets, next one starting at "Verify student-athlete..."


comment:
june bullet 2 reads weird " Ensure transferability of courses form other schools have transfer evaluations..." do we mean "Ensure credits or courses transferred from other schools have transfer evaluations..." ?


comment:
sept bullet 2 - remove comma after major


comment:
Dec bullet 1 - the word whether doesn't seem right here, I'd just remove it to read "Ensure any student-athletes who were..."


comment:
GLOBAL: Sometimes we use SAs and sometimes student-athletes. Let's be consistent on usage, not sure which is preferred?


comment:
make all edits from previous RACE screen to these screens


comment:
add a space between intro sentence and click next directions


comment:
last bullet of share rosters seems like it belongs in the collect materials category?


comment:
Document cert. popup - bullet 2: Add a comma after "the AD"


comment:
Let's have the directional text refer to click the areas highlighted in yellow instead of shaded


comment:
Screenshot and version in popup for Deg Progress - can we crop off the little bit of extraneous text above the transfer and general tabs?


comment:
Fail, Withdraw, Drop button - text looks weird, almost like there are 2 instances of it, one being a pixel or two lower than the other


comment:
extra courses intro text - change that to who - "Student-athletes who have..."


comment:
extra courses intro text - add hyphen to read "degree-applicable"


comment:
can we add a zoom option for these transcript images?


comment:
text on 5 white "cards" is in Imago, change to Arial


comment:
Do whatever you decide earlier with making "Certified: Eligible" standout more on this screen too


comment:
In Resources, Quick Reference Card has initial caps.  Here it's all lowercase.  I think in the gray box below it should be initial caps to be consistent.


comment:
When the product card is shown, page 2 is shown first, then it flips to show the front page.  Should maybe change to show page 1 first.


comment:
Need to differentiate end customer versus OEM.  Appears we are mixing the two here.


comment:
when clicking the last button (Channel partners) it actually then refers to OEMs, which are different than channel partners (Dealers, which could include OEM dealers.  Just need to clarify what is meant by partner, OEM)


comment:
I would delete the last sentence - "Refer to the resources..." it is too vague what we are asking them to do.  If they don't have a QRC they will ask their boss for one or where to find it.  We don't have to do that for them.


comment:
We really need a way for the learner to stop the audio, and go back to any point in the recording they need to without starting over.


comment:
Instead of saying it leaves Alex vulnerable (what does that mean to the learner?) we should say it leaves Alex responsible for paying off the deficiency balance.


comment:
Still hearing voices in the background behind the main audio.  It's distracting - can we clean that up?


comment:
I don't think we need the words "...or a "gap"..."  We don't reference GAP that way, it is just a deficiency balance, good enough.


comment:
"The deficiency balance may even jeopardize..."


comment:
The images all need to be color or all need to be black and white.  It is distracting that the first image is color and the second two are b/w.


comment:
In the second blue box should say - "Your current insurance pays the actual cash value, which isn't always enough to payoff your loan balance. Without GAP, you would be responsible for any remaining loan balance, and if you don't have a way to pay it off, it could impact your credit rating and your ability to finance your next vehicle."


comment:
Deficiency Balance is not a feature.  So perhaps this should be "Reduces or pays off deficiency balance."


comment:
First blue box might say - "...which is great peace of mind that you don't have to unexpectedly come up with thousands of dollars out of your budget."  This makes it more clear how his budget is protected.


comment:
Second blue box might say - "...remaining balance, and making sure the loan is paid off."  Need to be clear what has to happen for the credit rating to be protected, which is loan payoff.


comment:
I thought we talked about not putting any reference to IQQ on here?  Or did we decide that we wanted to include it so that clients would want to have it if they didn't already?


comment:
Just noticed the image color changes when you are working in that section - so you can ignore my earlier comment about image color.


comment:
First blue box - not sure we have to say "...during the term of the loan."  I would leave it off.


comment:
Second blue box - I would add the word "Even" to the front of the sentence.  Emphasizes that even used cars still lose value so you aren't out of the woods.


comment:
First blue box for the second feature needs work.  If it is wrong it needs to be more wrong.  It is too similar to the second one to choose a "best" answer.  Maybe it's just me.


comment:
First blue box - might want to say - "...should his car be totaled or stolen."  Doesn't sound as scary or potentially offensive as "should he total his car."


comment:
Second blue box should say - "...difference between what you owe and what the car is worth should your son's car be deemed a total loss."


comment:
First blue box under first feature - Remove "an accident resulting in".  A total loss will suffice.


comment:
Cost should be costs.  I would remove the word package.  It is just a loan.


comment:
The audio still sounds choppy and I hear background voices and volume changes.  Can we clean that up?


comment:
Since this isn't an audio slide, should we instead say "Click the image below to see a real borrower GAP experience."


comment:
Do we want to reduce the date to just February 21?  The year will grow "stale" over the next few years and might be distracting.  If we just leave it with month/day it might sound more recent/relevant.  Semantics...


comment:
In the first paragraph the $3,000 isn't negative equity, it is deficiency balance.


comment:
Need to remove word "insurance" from "I paid $399 for my GAP insurance..."  In most states it is a waiver, not insurance, but you can just say GAP and leave it at that.


comment:
The word "insurance" needs removed from two places.  We don't want to confuse learners in the majority of state where it isn't insurance because we are always telling them not to call it insurance.


comment:
First answer is more of a borrower benefit.  If we want it to be a benefit for the FI it needs changed but I cannot think of a way to make it work.  I would delete it or change it completely.


comment:
It may just be my computer or speaker, but during the Alex scenario, at times it sounds like their is someone mumbling in the background.  I had my brother listen, and he said the same thing


comment:
Unfortunately, the entire Miller's section audio is a like a bad cell phone call.  Lots of long pauses, too


comment:
What if we bolded the name of the course in the first sentence? It might reinforce it a bit better. Right now, it just reads funny in the sentence.


comment:
If the name of the course has been changed to Home instead of residential, should we change single-owner and multiple-owner residential to single-owner home and multiple-owner home?


comment:
I know we talked about this in the last meeting, and this might be a non-issue, but why do we call the training Home and Small Business if there is another category of Agriculture. It seems that it should be included in the Small Business section or we should change the name of the course to Home, Small Business and Agriculture


comment:
Again, we have said Residential at the top here, but we have replaced this in the name of the course with Home.


comment:
Are we highlighting Small Businesses or Restaurants? I'm not sure why we include the other types of small businesses here. We could say: Other types of small businesses besides restaurants are bakeries, flower shops.... and we could put that at the bottom.


comment:
It feels to me like the answer to the first and last question are the same: both highlighting the need for reliability, just saying it in different ways.


comment:
My response here is the same as it was with restaurant, are we highlighting the doctor example or the Small Business category? It would seem that we might want to say: Small Business: Professional Office for Doctor's office, medical practices, law offices and companies and Small Business: Retail for restaurants, bakeries, flower shops, gas stations, etc


comment:
Is it there equipment or the doctor office's equipment? Might want to change what verbiage we use to something like: the equipment they use in our office stays running even when the power goes out. Otherwise it sounds like they have their own bed/room in the hospital


comment:
From the question portion I get that reliability and power quality are important, but I don't see service agreement as being mentioned, however, maybe we just want learner to deduce this from what they read. If so, disregard this comment.


comment:
The second question might be a good place to mention the service agreement portion; unless we just expect the learner to automatically come to that conclusion based on Leslie's responses about reliability.


comment:
The very beginning of this could be used in the Small Business portions when we mention the other types of businesses. Then at the bottom of the information, we can name the other businesses.


comment:
This goes back to my comment on the first few pages about how we categorize agriculture market, small business or its own category. Also, this would be a good place to mention different types of agriculture operations at the bottom of the first portion of text.


comment:
The phrase a one-off sale does not go with the text that is said before it, which says: In general, businesses in this category are a one-off sale. We could probably say: In general businesses in this category make occasional purchases.


comment:
Why is remote monitoring not a possible answer here? He does mention the need for this in his response to the second question on the page before.


comment:
If this will be translated we need to get rid of &.


comment:
In second paragraph, second sentence, change the word relation to "relationship"


comment:
In the 'Good job!' box that pops up, GAP is spelled Gap.  Needs to capitalize it.


comment:
I was expecting to see the one pager summary for this publication to pop-up here.


comment:
Need a hint comment change to, "Since Dr de Changeante is aware of possibly loosing women to follow-up testing, use the CINtec PLUS Cytology be certain brochure to emphasize how CINtec PLUS Cytology can help provide actionable results.


comment:
I think it is best to refer to all doctors, by Dr and last name throughout


comment:
As for the hints in this one -  Highlight "Unfortunately, yes" as the correct hint and try to tell them and Just does not happen as the incorrect hints


comment:
Will the "Our Story" to learn more be a live link to our story?


comment:
Please also include Wentzensen et al 2012 and Bergeron et al PALMS 2015 as hints as well.


comment:
Change the last (bottom) choice -  to, "Because this product is the only available clinically validated p16 clone with hundreds of publications supporting its clinical utility, it is endorsed by the WHO and LAST, and is manufactured according to cGMP or ISO standards."     (maybe we can create a hyperlink to cGMP or ISO standards and WHO/LAST with definitions or the WHO/LAST sales sheet)


comment:
This example is written really well. Nice job here.  The positioning is very clear and simple and easy to choose from those offered.


comment:
For the last (correct question) that was rewritten, the Green text box "Correct!" statement needs to be changed to, "Nice work!  This is the product that should be positioned with Dr M, to help her understand how she can become more conclusive with her cervical biopsy results."


comment:
It's the ALTS trial, not ALTs
Also ALTS trial publication reference is a mouthful. Keep it simpler, and omit "reference".


comment:
Here, I'm having trouble again picking the "desired" underlined word choices.  It is not intuitively obvious to me, a product manager.  It likely won't be to a sales rep either.


comment:
Correct the author's name from Orti to Ordi.


comment:
Bergeron option should be 2010, not 2015.  The 2015 publication was for PLUS as triage of ASC-US and LSIL.  Please correct this.


comment:
The conversation with Patel is good, but it is not connected to any previous learnings of HPV vs Pap. This is about positioning PLUS vs Pap. I'm confused. Is this conversation in the right place?


comment:
Ditto to all the comments that Bob made. This conversation needs to be rewritten. Also it is not connected to the HPV vs Pap conversation and the previous learnings.


comment:
I came back to repeat this scenario after reviewing the entire on-line tool.  It was easier for me to pick the winners this time, but it was the most difficult of all the scenarios for me.


comment:
Edit the middle statement, eliminate the last 3 sentences - Add in, "Clinical trial data shows that this specific clone, manufactured as an IVD product, can bring scientific certainty to cervical pathology, while helping you more clearly identify CIN3 disease.  Would you like to discuss a trial?"


comment:
This screen had a very clear winner for positioning statement and was easy to find and choose it.  Well done.


comment:
Some affiliates (Canada, Germany, US) do not want their sales people visiting the sharepoint sites from the global business units.  Let's tell them to visit the Cervical Cancer Playbook tool to get all of the information they will need instead.


comment:
Change the following in Dr M's statement........I had not considered the "lack of clinical data and IVD manufacturing practices" related to my current........
also change.............Now that I know more about the rigorous "clinical data and" development process for CINtec Histology, I am very interested.


comment:
If the bad statement is chosen, (bottom):

Hologic does not sell any products like CINtec Histology, so Ms Diagnosis needs to say something like, "with questions like that, you will never get into this account!"


comment:
Re-write of 4th question per Bob's comment:  
"How familiar are you with immediately managing women with 16/18 genotypes with colposcopy while triaging other High risk genotypes with a biomarker of oncogenic transformation to determine who should go to colposcopy?"


comment:
Should change Dr W's statement to, "It seems like the cobas HPV and CINtec PLUS Cytology test could help me better manage cervical cancer screening in my practice.  I would be willing to give it a try, however I will need to speak to my colleagues and laboratory first.   Can you leave me some information?


comment:
Customer quote edit:  My contract is "ending soon" and .......


comment:
Expectations edit:  
..........her lab "sends the HPV+ sample to the cytology lab for Pap cytology testing" 
.........lab business, Sovia wants to keep "her customers happy."


comment:
In the good job box, Gap should be in all caps:  GAP


comment:
It's difficult to read the text in the gray box.  Can we make it bolder?


comment:
I know it says "MAY cover the cost of your son's insurance deductible" but the deductible is definitely not covered in certain states (NY for example).  Can we select another feature?


comment:
All of the selections were incorrect for me.


comment:
Same comment as previous slide regarding insurance deductible.  It's definitely not covered in certain states (NY for example).  Should we consider a different feature?


comment:
Need to remove reference to ADR and also the paragraph about GAP Advantage paying $1,000 towards the replacement vehicle since we aren't addressing these items in this module.


comment:
Just a general question. Will non-native English Speakers get the pun? Ms Diagnosis or Miss Diagnosis?


comment:
? This is feedback for the Ms Diagnosis "Your Mission". Not quite sure what you mean with "other less-accurate technology" - what is that referring to?


comment:
Ms Diagnosis about 0:34min-just a technical comment for Mark to resolve. Love the animation of the graph, but the remaining portion of cervical cancer is not all due to Pap missing disease, the vast majority is because of women not going to screening.
Can you reconcile this to make sure we are not misleading the sales reps here? I wouldn't want them to make a claim like that to a customer & get shot down.


comment:
Ms Diagnosis 1:01min
The current symbol for biomarker tests is a chemical molecule. Could we use an antibody instead?


comment:
Ms Diagnosis video voiceover - voice should be female


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Ignore my comment on Ms Diagnosis - leave as is


comment:
When asking the question "How does HPV reflex testing work for you", Ms Diagnosis appears and says "Rats, you stole my sale again". I think that statement is premature at this stage, since you're still trying to get the sale. The other comments from Ms Diagnosis in response to other questions/answers seem to be more appropriate as indicators that you're on the right track.


comment:
When choosing the wrong answer I get the red screen with the -$$$, but no $ are actually deducted from my account


comment:
In one of the green boxes of one of the questions, spell check "colposcopy"


comment:
It's Wentzensen not Wentzenson.
Would recommend refining the description to make it understandable for lay people. 
Delete NCI - this is not an acronym that is known to sales people & doesn't add much to the description.
What does "colposcopy referral population" mean - is this an important & understandable descriptor?

E.g. US study highlighting the utility of CINtec PLUS for ASC-US and LSIL triage, and its potential to reduce colposcopy referrals


comment:
Refine descriptor for Cox et al - "ALL possible cervical cancer screening strategies" is misleading. It only highlights HPV and Pap cytology cervical cancer screening strategies, nothing on PLUS, VIA etc


comment:
Change picture of CINtec PLUS brochure to the actual brochure cover


comment:
Please revisit statement 1. I think the sentence "Other women likely..." has an issue with the ", will self-clear" sentence structure. Seems like there is an "and" missing or something.


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Red feedback box on the last statement: spellcheck CINtec PLUS Cytology


comment:
Just a thought - if the sales rep gets mediocre feedback that they could have done better - is there an opportunity to review your answers/approach vs an ideal approach? or would you have to play the game again?


comment:
When Ms Diagnosis gives feedback here, she is still called "Hologic" (in my case).
For this particular case study - you may want to change the algorithm to call Ms Diagnosis "RUO Company" or something like that. "Hologic" or any of the HPV/Pap Cytology competitors are not the right competitors for CINtec Histology.


comment:
For the top choice, I get negative feedback but can't select a new choice.
CINtec Histology is not an RUO clone - please correct statement


comment:
I am seeing a "Question 17" on this question when a previous question was "Question 20." The numbering appears to be off.


comment:
Change the picture of the CINtec Histology brochures and the CINtec PLUS brochure to the actual covers.


comment:
Can we change CINtec PLUS "butterfly" brochure to CINtec PLUS Product Brochure? Nobody but us knows what a "butterfly brochure" is...


comment:
Please correct the descriptor for Bergeron et al
It is not PALMS.
Also why do we list Ordi et al 2008 if nothing is said about Ordi in the descriptor? @ mark - Please refine the descriptor or delete Ordi all together


